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field service technician ii

Honeywell

<div></div>D <div>uties &amp; Main Accountabilities
&middot;<ul><li>rovide reliable technical assistance to internal and external customers.
&middot;</li></ul><ul><li>rovide professional coverage of Technical Support Helpdesk.
&middot;</li></ul><ul><li>upport focus on accuracy, timely feedback, and customer satisfaction.
&middot;</li></ul><ul><li>rive timely identification, investigation, resolution, root cause analysis and replication of technical issues.
&middot;</li></ul><ul><li>uild internal relationships to expedite complicated cases.
&middot;</li></ul><ul><li>evelop broad understanding of customer needs.
&middot;</li></ul><ul><li>upport the knowledge-sharing mindset, methodology, and tools.
&middot;</li></ul><ul><li>elp and Develop Technical Support processes.
&middot;</li></ul><ul><li>nsure proper documenting and recording of all activity and communication and address systemic coordination issues.
&middot;</li></ul><ul><li>e part of a team that is solving complex technical problems for the customer
&middot;</li></ul><ul><li>rive timely responses to customer demands by supporting the coordinating efforts of different teams
&middot;</li></ul><ul><li>uild business acumen while learning to address customer's technical needs
R</li></ul>esponsibilities
&middot;<ul><li>ervice and maintenance of Honeywell and third party equipment
&middot;</li></ul><ul><li>nstall Honeywell EBI, prepare graphics and necessary programming works as per specifications.
&middot;</li></ul><ul><li>roficiency in BMS programming &amp; Maintenance.
&middot;</li></ul><ul><li>upervision of cabling &amp; field installation works.
&middot;</li></ul><ul><li>erform duties outside of normal working hours as per agreed rosters and as directed.
&middot;</li></ul><ul><li>afety: meet the Corporate, customer and legal obligations of Health, Safety and Environment (trainings, use of PPEs and safety observations)
&middot;</li></ul><ul><li>arry out hazard and risk assessments for all tasks as per company policy and procedures.
&middot;</li></ul><ul><li>eport near misses, incidents, and other opportunities for improvement.
&middot;</li></ul><ul><li>espond to customer inquiries and maintain the customer equipment to the required standard regularly performs preventive / corrective maintenance and promptly intervenes on maintenance needs.
&middot;</li></ul><ul><li>esponsible for the delivery of the support services to customers respecting global standards and processes.
&middot;</li></ul><ul><li>nderstand the customer needs and resolve issues through technical knowledge.
&middot;</li></ul><ul><li>dentifies service business opportunities in the customers' installed base.
&middot;</li></ul><ul><li>iagnosis, troubleshooting, Maintenance, and escalation for rectification of issues for timely closure of service requests.
&middot;</li></ul><ul><li>uality of delivery: Deliver promptly against service request, respecting agreed timing and ensure timely closure and tracking. Deliver on Customer Satisfaction, process up-time and system performance metrics.
&middot;</li></ul><ul><li>evelopment and maintenance of site-specific documentation and quality assurance information as instructed by team leader.
&middot;</li></ul><ul><li>eep technically current with the HBS products and offerings. Understand legacy systems/upgrades and use all new systems/products.
&middot;</li></ul><ul><li>ystem upgrades, augmentation, modifications, and maintenance services (Installation/configuration/implementation/commissioning/maintenance support) of Honeywell&rsquo;s HBS offerings
&middot;</li></ul><ul><li>nternal processes and reporting: Adopt and adhere to global standard in terms of tracking of actions (tools and timing) and promptly submit timesheets and billable work to ensure on time invoicing
&middot;</li></ul><ul><li>inancial control according to previously agreed budgets and plans.
&middot;</li></ul><ul><li>upport Working Capital Team and Service Administrator to collect the payment on time from customer.
&middot;</li></ul><ul><li>ustomer growth and development: Identifies and develop opportunities for business growth cooperating actively with sales to progress them having an active and influential role with the customer to develop the solution. Actively engages with sales to pursue the opportunities (actively generate and support sales leads) and provides customers with the most effective solutions
&middot;</li></ul><ul><li>rovide special / custom training to customers upon request.
</li></ul></div>B <div>achelor's degree Electrical, Communication, Mechanical Engineering or equivalent.
3-5 years&rsquo; experience servicing HVAC, BMS , Fire, Security or access control systems. &sect; Honeywell and Industry based programming skills
Strong fault-finding skills
Excellent Honeywell product knowledge &sect; Network/ICT Skills
Ability to interact and build relationships with customers.
Ability to acquire and demonstrate trade skills and/or product knowledge to meet the requirements of the role.
Ability to apply knowledge and understanding of Honeywell products to develop solutions that meet customer&rsquo;s requirements. &sect; Must be able to work with limited supervision and direct contractors or other service technicians.
Good communication both written and verbal.
The ability to work under pressure.
Strong commitment to safety and safe working environment. Software Skills : EBI , XLWEB , CPO , CARE , CP Studio , Niagara , XLS3000 , Tema line
</div>H <div></div>

Field Service Technician II

<div>
 
 Job Description
 
 
 
 The purpose of this position is to perform and provide counsel on expert emergency, maintenance, testing, engineering, programming, designing, and start-up technical support across any type of electrical or mechanical equipment, systems, and subsystems (including software where applicable) from simple to moderately complex in nature. Performs or provides counsel on diagnosing and repairing equipment and systems (both hardware and software) beyond the capability of other Service technicians.
 
 
 
 Responsibilities
 
 
 
 
 Duties &amp; Main Accountabilities
 
 
 
 <ul>
 <li>
 Provide reliable technical assistance to internal and external customers.
 </li>
 <li>
 Provide professional coverage of Technical Support Helpdesk.
 </li>
 <li>
 Support focus on accuracy, timely feedback, and customer satisfaction.
 </li>
 <li>
 Drive timely identification, investigation, resolution, root cause analysis and replication of technical issues.
 </li>
 <li>
 Build internal relationships to expedite complicated cases.
 </li>
 <li>
 Develop broad understanding of customer needs.
 </li>
 <li>
 Support the knowledge-sharing mindset, methodology, and tools.
 </li>
 <li>
 Help and Develop Technical Support processes.
 </li>
 <li>
 Ensure proper documenting and recording of all activity and communication and address systemic coordination issues.
 </li>
 <li>
 Be part of a team that is solving complex technical problems for the customer
 </li>
 <li>
 Drive timely responses to customer demands by supporting the coordinating efforts of different teams
 </li>
 <li>
 Build business acumen while learning to address customer's technical needs
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Service and maintenance of Honeywell and third party equipment
 </li>
 <li>
 Install Honeywell EBI, prepare graphics and necessary programming works as per specifications.
 </li>
 <li>
 Proficiency in BMS programming &amp; Maintenance.
 </li>
 <li>
 Supervision of cabling &amp; field installation works.
 </li>
 <li>
 Perform duties outside of normal working hours as per agreed rosters and as directed.
 </li>
 <li>
 Safety: meet the Corporate, customer and legal obligations of Health, Safety and Environment (trainings, use of PPEs and safety observations)
 </li>
 <li>
 Carry out hazard and risk assessments for all tasks as per company policy and procedures.
 </li>
 <li>
 Report near misses, incidents, and other opportunities for improvement.
 </li>
 <li>
 Respond to customer inquiries and maintain the customer equipment to the required standard regularly performs preventive / corrective maintenance and promptly intervenes on maintenance needs.
 </li>
 <li>
 Responsible for the delivery of the support services to customers respecting global standards and processes.
 </li>
 <li>
 Understand the customer needs and resolve issues through technical knowledge.
 </li>
 <li>
 Identifies service business opportunities in the customers' installed base.
 </li>
 <li>
 Diagnosis, troubleshooting, Maintenance, and escalation for rectification of issues for timely closure of service requests.
 </li>
 <li>
 Quality of delivery: Deliver promptly against service request, respecting agreed timing and ensure timely closure and tracking. Deliver on Customer Satisfaction, process up-time and system performance metrics.
 </li>
 <li>
 Development and maintenance of site-specific documentation and quality assurance information as instructed by team leader.
 </li>
 <li>
 Keep technically current with the HBS products and offerings. Understand legacy systems/upgrades and use all new systems/products.
 </li>
 <li>
 System upgrades, augmentation, modifications, and maintenance services (Installation/configuration/implementation/commissioning/maintenance support) of Honeywell&rsquo;s HBS offerings
 </li>
 <li>
 Internal processes and reporting: Adopt and adhere to global standard in terms of tracking of actions (tools and timing) and promptly submit timesheets and billable work to ensure on time invoicing
 </li>
 <li>
 Financial control according to previously agreed budgets and plans.
 </li>
 <li>
 Support Working Capital Team and Service Administrator to collect the payment on time from customer.
 </li>
 <li>
 Customer growth and development: Identifies and develop opportunities for business growth cooperating actively with sales to progress them having an active and influential role with the customer to develop the solution. Actively engages with sales to pursue the opportunities (actively generate and support sales leads) and provides customers with the most effective solutions
 </li>
 <li>
 Provide special / custom training to customers upon request.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Bachelor's degree Electrical, Communication, Mechanical Engineering or equivalent.
 
 
 3-5 years&rsquo; experience servicing HVAC, BMS , Fire, Security or access control systems.
 
 
 <ul>
 <li>
 Honeywell and Industry based programming skills
 
 
 </li>
 </ul>
 Strong fault-finding skills
 
 
 Excellent Honeywell product knowledge
 
 
 <ul>
 <li>
 Network/ICT Skills
 
 
 </li>
 </ul>
 Ability to interact and build relationships with customers.
 
 
 Ability to acquire and demonstrate trade skills and/or product knowledge to meet the requirements of the role.
 
 
 Ability to apply knowledge and understanding of Honeywell products to develop solutions that meet customer&rsquo;s requirements.
 
 
 <ul>
 <li>
 Must be able to work with limited supervision and direct contractors or other service technicians.
 
 
 </li>
 </ul>
 Good communication both written and verbal.
 
 
 The ability to work under pressure.
 
 
 Strong commitment to safety and safe working environment. Software Skills : EBI , XLWEB , CPO , CARE , CP Studio , Niagara , XLS3000 , Tema line
 
 
 
 About Us
 
 
 
 Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments &ndash; powered by our Honeywell Forge software &ndash; that help make the world smarter, safer and more sustainable.
</div>

Astron Certification LLC

We are currently seeking a qualified and experienced UT Technician to join our team in Oman. The ideal candidate will have a strong background in NDT (Non-Destructive Testing), with specific expertise in Ultrasonic Testing (UT), and a solid track record in the oil and gas industry.Requirements:<ul><li>Certification: PCN UT Level II or ASNT Level II in UT, MT, and PT</li><li>Minimum 5 years of experience in the oil and gas industry.</li><li>Strong knowledge of industry codes and NDT procedures.</li><li>Good communication and teamwork skills.</li><li>Willingness to work in remote site locations as required</li></ul>Preferred:<ul><li>Immediate availability to join</li><li>Previous experience working in Middle East projects is a plus</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your expected salary (OMR)?</li><li>What is your earliest availability to join Astron?</li></ul>

UT Technician

Black Onyx International L.L.C

We are looking for an experienced Technician &ndash; Freezer / Chiller Unit to join our team in Sohar, Oman. The ideal candidate must have strong technical skills in refrigeration, electrical and mechanical repairs with proven hands-on experience in freezer and chiller units.Key Responsibilities<ul><li>Diagnose, repair, and maintain freezer and chiller units.</li><li>Perform preventive maintenance on refrigeration systems to ensure efficiency and reliability.</li><li>Troubleshoot electrical, mechanical, and refrigeration issues.</li><li>Work with brands such as Thermo King, Carrier, and Chinese units.</li><li>Maintain service logs, repair reports, and parts usage records.</li><li>Ensure compliance with company safety policies and procedures.</li><li>Support in installation and testing of refrigeration equipment.</li><li>Coordinate with supervisors and team members to meet deadlines and operational targets.</li></ul>Requirements<ul><li>Minimum 3 years of experience as a Technician in freezer/chiller units.</li><li>Technical Diploma or certification in Automotive Engineering or related technical field.</li><li>Strong knowledge of refrigeration, electrical, and mechanical systems.</li><li>Hands-on experience with Thermo King, Carrier, and Chinese brand units.</li><li>Ability to work independently and in a team.</li><li>Good problem-solving and analytical skills.</li><li>Willingness to relocate to Sohar, Oman.</li></ul>Benefits<ul><li>Attractive salary package (based on experience).</li><li>Accommodation provided by the company.</li><li>Transportation provided.</li><li>Work visa and medical insurance covered.</li><li>Opportunity to work with an international organization.</li></ul>Job Type: Full-time

Technician – Freezer / Chiller Unit

Al Habi Trading & Contracting Est.

HVAC Technician cum EngineerJob Summary:We are seeking a skilled and versatile HVAC Technician cum Engineer who can perform both technical fieldwork and cost estimation responsibilities. The ideal candidate will be capable of handling end-to-end HVAC project tasks &mdash; from site assessment, installation, troubleshooting, and maintenance to preparing accurate BOQs, material take-offs, and cost analysis.Key Responsibilities:Technical (Hands-On) Duties:<ul><li>Install, test, commission, and maintain HVAC systems including VRF/VRV, split units, ducted systems, package units, and chilled water systems.</li><li>Perform troubleshooting, fault diagnosis, and repair works on HVAC equipment and controls.</li><li>Supervise and guide technicians during site execution to ensure safety and quality standards are met.</li><li>Conduct site inspections to assess existing systems and provide technical recommendations.</li><li>Ensure proper documentation of work done, including checklists, test reports, and service records.</li></ul>Costing &amp; Engineering Duties:<ul><li>Prepare detailed BOQs, cost estimates, and material requirements based on project drawings and site conditions.</li><li>Analyze HVAC designs and specifications to determine accurate project costing.</li><li>Coordinate with suppliers and vendors to obtain material pricing and lead times.</li><li>Assist in preparing technical proposals and quotations for clients.</li><li>Work closely with the project team to plan execution schedules and resource allocation.</li></ul>Qualifications and Skills:<ul><li>Diploma or Bachelor&rsquo;s Degree in Mechanical Engineering (preferred) or HVAC-related field.</li><li>Minimum 3&ndash;5 years of experience in HVAC installation, maintenance, and project costing.</li><li>Strong knowledge of HVAC systems, ducting, piping, and refrigerant systems.</li><li>Ability to read and interpret engineering drawings, schematics, and technical manuals.</li><li>Proficiency in MS Excel, AutoCAD, and basic costing software/tools.</li><li>Strong problem-solving, analytical, and time management skills.</li><li>Ability to work independently and lead site teams.</li><li>Good communication skills in English (Arabic is an advantage).</li><li>Valid GCC driving license (preferred).</li></ul>Key Attributes:<ul><li>Hands-on approach with strong technical expertise</li><li>Detail-oriented with cost-conscious mindset</li><li>Team player with leadership qualities</li><li>Flexible and willing to travel to various project sites</li></ul>Job Type: Full-timePay: RO250.000 - RO300.000 per month

HVAC Technician cum Engineer

Metromac Marine Automation FZE

Positions :i) Marine Service Engineer &ndash; Automationii) Marine Service Engineer &ndash; ElectricalLocation: Dubai, United Arab Emirates Employment Type: Full-time Experience Required: 8+ years in marine engineering with specific expertise in automation and control systemsAbout the Role: We are looking for a skilled Marine Service Engineers with over 10 years of experience specializing in boiler automation, pneumatic controls, tank gauging, gas detection, and inert gas systems. This role is essential in ensuring the seamless operation and safety of marine equipment and systems on various vessels. The ideal candidate will have a robust technical background in marine automation and control systems, with the ability to diagnose, troubleshoot, and repair these critical systems in both onshore and offshore settings.Eligibility Criteria:<ul><li>Diploma/Bachelor&rsquo;s/Master&rsquo;s in Engineering or a related technical field (preferred)</li><li>Minimum of 8 years of hands-on experience in marine service engineering, with specialized knowledge in boiler automation, pneumatic controls, tank gauging, gas detection, and inert gas systems</li><li>Strong experience in automation or electrical maintenance, troubleshooting, and commissioning of marine systems</li><li>Sailing experience and onboard maintenance exposure will be considered a strong advantage</li><li>Deep understanding of marine safety, environmental standards, and compliance protocols</li><li>Strong analytical and troubleshooting skills with the ability to solve complex technical issues</li><li>Excellent communication skills to effectively interact with clients and team members</li><li>Valid certifications related to marine engineering, safety, or relevant technical skills are advantageous</li><li>Willingness to travel extensively for offshore/onshore support and work flexible hours based on job requirements</li></ul>Candidates who have experience in maintenance, troubleshooting, and commissioning of Automation or Electrical Systems are encouraged to apply.Job Types: Full-time, PermanentPay: From RO400.000 per monthExperience:<ul><li>Marin Automation or Electrical: 7 years (Required)</li></ul>

Marine Service Engineer

Service House Excellence L.L.C

We are looking for experienced VRV / VRF Technicians, HVAC Assistant Technicians, and Helpers to join our team in Muscat, Oman.1. VRV / VRF Technician (Maintenance Specialist)<ul><li>Must have hands-on experience in maintenance, troubleshooting, and servicing of all types of VRV / VRF systems.</li><li>Ability to handle preventive maintenance and breakdown calls independently.</li><li>Knowledge of electrical components and refrigeration systems is a must.</li><li>Should be able to work on multi-brand air conditioning systems efficiently.</li></ul>2. HVAC Assistant Technician &amp; Helpers<ul><li>Assist technicians in servicing and maintenance work.</li><li>Should have basic knowledge of air conditioning units and be able to perform routine servicing independently under guidance.</li><li>Should be capable of handling split AC and ducted AC servicing confidently.</li></ul>Requirements:<ul><li>Previous experience in HVAC maintenance is preferred.</li><li>Basic understanding of tools, safety procedures, and HVAC components.</li><li>Ability to work as a team and under pressure.</li></ul>Benefits:<ul><li>Competitive salary package.</li><li>Accommodation and transportation (if required).</li><li>Growth opportunities with advanced training.</li></ul>Location:Muscat, OmanHow to Apply:Interested candidates can send their CVs to: service@swiskool.comJob Type: Full-time

VRV / VRF Technician, HVAC Assistant Technician & Helpers

Explore 249+ Field service technician ii in Muscat this October. Find roles across top companies and apply now to boost your career.

249 field service technician ii jobs IN Muscat

Field Service Technician II

Field Service Technician II

UT Technician

Technician – Freezer / Chiller Unit

HVAC Technician cum Engineer

Marine Service Engineer

VRV / VRF Technician, HVAC Assistant Technician & Helpers