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financial reporting controlling specialist

Sprint Egypt

<div>
 
 Overview:
 
 
 
 
 
 Financial Reporting Specialist prepares and analyzes financial statements and reports, ensuring accuracy, compliance with accounting standards, and timely submission. The role supports audits, internal controls, and continuous improvement of reporting processes.
 
 
 
 
 
 Key Responsibilities:
 
 
 &bull; Prepare and analyze financial reports, including balance sheets, income statements, and cash flow statements.
 
 
 &bull; Develop and maintain financial reporting systems and processes.
 
 
 &bull; Monitor financial reporting requirements and ensure compliance with accounting standards and regulations.
 
 
 &bull; Prepare presentation materials for investors, stakeholders, and management.
 
 
 &bull; Identify risks and opportunities related to financial reporting and recommend improvements.
 
 
 &bull; Assist in the development and maintenance of cash flow forecasts.
 
 
 &bull; Support budgeting and forecasting processes.
 
 
 &bull; Conduct financial analysis to provide insights and recommendations.
 
 
 &bull; Monitor costs and expenses to identify variances and trends.
 
 
 &bull; Perform reconciliations and resolve discrepancies as needed.
 
 
 &bull; Maintain accurate and up-to-date financial records.
 
 
 &bull; Provide technical support and training to finance team members.
 
 
 
 
 
 Qualifications:
 
 
 &bull;Education: Bachelor&rsquo;s degree in accounting or relevant field Experience / Skills:
 
 
 &bull;1-2 years of experience
 
 
 &bull;Proficient command of English language.
 
 
 &bull;Good communication and organizational skills.
 
 
 &bull;Knowledge of ERP and MS office proficiency is a plus.
 
 
 &bull;Strong sense of ownership and accountability for completing tasks accurately and on time
 
</div>

Financial Reporting & Controlling Specialist

Kellanova

<div>
 
 You will ensure a strong financial control environment through the development of financial processes, monitoring compliance along with leading the day-to-day activities for the Egyptian business.
 
 This role is temporary for 9 months.
 
 
 
 
 
 
 
 
 
 
 A Taste of What You&rsquo;ll Be Doing
 
 
 
 
 
 <ul>
 <li>
 Ensure the timely preparation of accounting bookings by using technical accounting skills
 </li>
 <li>
 Control the accounting bookings performed by global business services (GBS) teams
 </li>
 <li>
 Responsible for timely issuance of the statutory annual financial statements and other financial reporting obligations for entities
 </li>
 <li>
 Liaison with external auditors to provide the required information to finalize the external audit process
 </li>
 <li>
 Responsible for quarter-end/year-end management representative letter (MRL) submissions with strict deadlines.
 </li>
 <li>
 Keep track of the changes in statutory regulations that can impact and accounting matters
 </li>
 <li>
 Ensure that the entities are in corporate compliance with all statutory requirements
 </li>
 <li>
 Maintain all financial control documentation in line with Kellanova requirements
 </li>
 <li>
 Coordinate the financial committee meetings with business units (BU) to discuss and support the teams on the ongoing matters and report to Regional Controlling team
 </li>
 <li>
 Liaison with cross-functional teams (commercial finance, legal, tax, marketing, procurement, HR, etc.) to support in the financial processes
 </li>
 </ul>
 
 
 
 
 
 Your Recipe for Success
 
 
 
 
 
 <ul>
 <li>
 Strong knowledge of financial regulations and accounting principles
 </li>
 <li>
 Experience in a multinational complex organization preferably in FMCG/Food Industries
 </li>
 <li>
 5 to 7 years of experience
 </li>
 <li>
 Proficiency in key IT interfaces
 </li>
 <li>
 People management and collaboration skills
 </li>
 <li>
 Strong communication and influencing skills with clarity of purpose
 </li>
 <li>
 Excellent problem-solving skills
 </li>
 <li>
 SAP user
 </li>
 </ul>
 
 
</div>

Accounting Manager

The HEINEKEN Company

<div>
 At ABC, We Brew The Joy Of True Togetherness To Inspire a Better World. A Big Part Of That Means Brewing Better People With The Heart Of Our Company In Our Four Values
 
 
 <ul>
 <li>
 Passion for consumers and customers
 </li>
 <li>
 Care for people and planet
 </li>
 <li>
 Enjoyment of life
 </li>
 <li>
 Courage to dream and pioneer
 
 
 </li>
 </ul>
 
 Job Purpose
 
 
 
 Acts as a business partner to the Supply Chain department and assists in controlling the budget as well as setting and achieving financial targets.
 
 
 
 Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Acts as a business partner in the plants, assisting them in budgeting and controlling and expenditures.
 </li>
 <li>
 Uploads the plants&rsquo; financial data on the designated systems.
 </li>
 <li>
 Runs the monthly closing process in the plants. Reconciles the plants&rsquo; expenses recorded on the system against the actual expenses.
 </li>
 <li>
 Runs Cost of Goods Sold (COGS) analysis in terms of volume, price and efficiency.
 </li>
 <li>
 Supports the planning of OpEx, COGS and working capital in the plants.
 </li>
 <li>
 Follows up on CapEx and OPEX on a weekly basis.
 </li>
 <li>
 Manages the working capital i.e. inventory and payables pillar for raw and pack materials.
 </li>
 <li>
 Consolidates all the working capital in terms of inventory and payables and reports the analysis.
 </li>
 <li>
 Supports various ad-hoc projects, such as: opportunity assessment projects, raw material bucket, working capital for raw material, etc.
 </li>
 <li>
 Submits financial reports as requested by the regional, global or local offices.
 </li>
 <li>
 Acts as a support during external audits and provides any required financial documents and reports.
 </li>
 <li>
 Attends planning and Daily Control System (DCS) meetings at the plants.
 </li>
 <li>
 Manages opportunity assessment projects such as New Product Introduction (NPI) in terms of production costs and financial impact.
 </li>
 <li>
 Develops and submits reports in a timely manner such as: Volume Price Mix (VPM) for COGS and for utilities, Fayrouz Elimination report, Internal Control Process report, Working Capital report, OpEx and CapEx report, etc.
 
 
 </li>
 </ul>
 
 Education &amp; Experiences
 
 
 
 
 Educational Background:
 
 Bachelor&rsquo;s degree in Commerce, majoring in Finance or Accounting
 
 
 
 Years of Experience:
 
 1-3 years of relevant experience preferably in FMCGs.
 
 
 
 Qualifications &amp; Other Requirements
 
 
 
 <ul>
 <li>
 Excellent command of English Language
 </li>
 <li>
 Skills in Microsoft (Excel &amp; PowerPoint) and Power Bi is a plus
 </li>
 <li>
 Profound experience, with advanced ERP systems, e.g. SAP
 
 
 </li>
 </ul>
 
 Personal Skills
 
 
 
 <ul>
 <li>
 Critical and Challenging
 </li>
 <li>
 Analytical Skills
 </li>
 <li>
 Interpersonal &amp; Communication Skills
 </li>
 <li>
 High Persuasion and Negotiation skills
 </li>
 <li>
 Pro-active &amp; Teamwork oriented
 </li>
 </ul>
 
 #addjob
 
 
 
</div>

Financial Business Analyst - Supply Chain Business Control

Siemens Energy

<div>
 
 A Snapshot of Your Day
 
 
 
 As a Senior Commercial Project Manager at Siemens Energy, you will target guide finance professionals with a strong background in leading sophisticated, long-term projects. You will lead important initiatives that drive financial success and customer satisfaction, directly impacting project outcomes and enhancing team collaboration. Expect a dynamic team culture that values continuous improvement, open communication, and a commitment to achieving perfection in every project.
 
 
 
 How You&rsquo;ll Make an Impact:
 
 
 
 <ul>
 <li>
 Handle financial and commercial aspects of complex projects to ensure timely and profitable delivery.
 </li>
 <li>
 Be responsible for contract execution with customers and partners, improving project profitability and satisfaction.
 </li>
 <li>
 Guide project teams and new employees to achieve specified goals and results.
 </li>
 <li>
 Improve processes to drive efficiency and financial performance while meeting financial regulatory requirements.
 </li>
 <li>
 Conduct continuous project controlling and reporting to identify risks and opportunities.
 </li>
 <li>
 Facilitate invoicing, receivable management, and procurement processes to support project execution.
 
 
 
 </li>
 </ul>
 
 What You'll Bring:
 
 
 
 <ul>
 <li>
 Proven experience in commercial project management or finance management.
 </li>
 <li>
 Bachelor&rsquo;s degree in accounting or finance or equivalent experience.
 </li>
 <li>
 Proficiency in project management methodologies and business processes.
 </li>
 <li>
 Strong understanding of accounting principles and asset management.
 </li>
 <li>
 Excellent communication and presentation skills in English.
 </li>
 <li>
 Experience with forecasting, reporting, and SAP modules.
 
 
 
 </li>
 </ul>
 
 About The Team
 
 
 
 Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
 
 
 
 Who is Siemens Energy?
 
 
 
 At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
 
 
 Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
 
 
 Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
 
 
 
 Our Commitment to Diversity
 
 
 
 Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character &ndash; no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
 
 
 
 Rewards/Benefits
 
 
 
 <ul>
 <li>
 Competitive Salary Package
 </li>
 <li>
 Targeted Bonus
 </li>
 <li>
 Opportunities to work on a variety of innovative projects
 
 
 
 </li>
 </ul>
 https://jobs.siemens-energy.com/jobs
 
 
</div>

Commercial Project Manager - Siemens Energy, Cairo Egypt

Honeywell

<div>
 
 Job Description
 
 
 
 The Project Manager is responsible for the successful delivery of their assigned project. This requires preparing, planning, executing and controlling all aspects of the project either directly or through delegation with the project team. Successful delivery requires monitoring and controlling financials, works schedule, resources (including subcontractors) as well as managing the project stakeholders (internal and external).
 
 
 
 Responsibilities
 
 
 
 Key responsibilities:
 
 
 <ul>
 <li>
 Ensure a safe working environment on site for all employees, subcontractors, suppliers, Clients and visitors. Lead the achievement of company and Project safety targets and zero tolerance of unsafe working practices and occurrences
 </li>
 <li>
 Own the project schedule and ensure timely delivery in terms of cost, specifications, and client satisfaction.
 </li>
 <li>
 Responsible for contractual delivery of projects to customers at the booked margin
 </li>
 <li>
 Maximization of Customer Satisfaction through responsiveness and quality of service
 </li>
 <li>
 Provide technical guidance to the site, and resolve critical site issues.
 </li>
 <li>
 Implement the company and Projects QA/QC procedures and ensure works meet quality standards and specifications.
 </li>
 <li>
 Work with the planning team to develop detailed and accurate work schedules, daily and weekly metrics and reporting data.
 </li>
 <li>
 Work with construction manager and site supervisors to ensure smooth sequential working and coordination with interfacing/adjacent contractors.
 </li>
 <li>
 Pro-actively manage the Design function of assigned works package be it internal Honeywell or external agencies.
 </li>
 <li>
 Provide input on all VO&rsquo;s and contractual claims ensuring that the construction-related substantiation in notifications and follow-up is clearly defined, accurate and demonstrable.
 </li>
 <li>
 Ensure the physical completion of works packages in all respects to facilitate handover and acceptance.
 </li>
 <li>
 Follow up and track all Retention and Defects Liability Period punch-lists/snags to ensure close out of work packages and release of retention monies.
 </li>
 <li>
 Direct the day to day operations of the project team
 </li>
 <li>
 Manage effective communications with all project stakeholders
 </li>
 <li>
 Define all subcontract /supply requirements and work with Supply Chain to ensure all subcontractor/supplier contracts and orders are appropriate for the project from a scope/cost and risk viewpoint. Lead or participate in negotiations as necessary
 </li>
 <li>
 Deliver to the financial objectives for the project and control billing and costs for the project. Drive project team to maintain Estimated Actual Cost at Completion
 </li>
 <li>
 Devising and implementing risk management programs and ensure proactive risk mitigation strategies are implemented and communicating these to management on a regular basis
 </li>
 <li>
 Report to Project Director on project progress and relevant issues on a regular basis
 </li>
 <li>
 Drive the project team to minimize the cost of lab our in delivering a successful project through the use of low cost resources while minimizing defects and rework.
 </li>
 <li>
 Coordination and control of the change management process both technical and commercial
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 You must have:
 
 
 <ul>
 <li>
 Degree in an Engineering discipline; Electrical, Mechanical, Electronics or Communications.
 </li>
 <li>
 6 &ndash; 9 years of experience in Project Management with min of 3 years working as Project Manager.
 </li>
 <li>
 PMP is a must &ndash; or any other Professional PM Certification (PRINCE/AIPM/..)
 </li>
 <li>
 Proven experience in project management including budget ownership/management, resource allocation, scheduling and forecast.
 </li>
 <li>
 Project Commercial and Financial management experience [Revenue &ndash; Billing &ndash; Cash &ndash; EAC &ndash; BAC &ndash; etc..]
 </li>
 <li>
 Demonstrated experience in safety and safety management on large commercial and infrastructure projects
 </li>
 <li>
 Commitment to the development of junior or less experienced staff in the project team
 </li>
 <li>
 Capacity to deliver against multiple and competing objectives.
 </li>
 <li>
 Demonstrable customer relation skills
 </li>
 <li>
 Proven commercial/contractual acumen
 </li>
 <li>
 Demonstrated experience and working knowledge of the application of ICT design principles for business and IT system projects.
 </li>
 <li>
 Proven ability to negotiate, engage, monitor, and manage ICT / ELV contractors.
 
 
 </li>
 </ul>
 
 We Value
 
 
 
 <ul>
 <li>
 Committed and acts with sense of ownership and rapidly responds to urgency.
 </li>
 <li>
 Ability to transfer knowledge and helps practical experience progression.
 </li>
 <li>
 Demonstrates teamwork aspects.
 </li>
 <li>
 Demonstrates customer-facing attitude and presentable communication skills.
 </li>
 <li>
 Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent changes, or unexpected events.
 </li>
 <li>
 Meet challenges with resourcefulness; develops innovative approaches and ideas.
 </li>
 <li>
 Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; take calculating risks to accomplish goals.
 </li>
 <li>
 Keen to learn, able to self-study, self-motivated.
 </li>
 <li>
 Ability to enhance the process with sense of development and creativity.
 </li>
 <li>
 Ability to comprehend solution &amp; present it.
 </li>
 <li>
 Excellent command of English language both written and spoken
 </li>
 <li>
 Strong interpersonal, written, and oral communication skills.
 </li>
 <li>
 Ability to motivate and develop team members.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments &ndash; powered by our Honeywell Forge software &ndash; that help make the world smarter, safer and more sustainable.
</div>

Project Manager

<div>
 
 
 Job Overview
 
 
 
 
 
 
 The role of a WFM Analyst is to support the workforce management function within an organization by
 
 
 analyzing data, forecasting workload, and optimizing resource allocation through to support the
 
 
 achievement of KPI and organizational objectives.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 Data Analysis, Forecasting and Financial Analysis:
 
 <ul>
 <li>
 Tracking and analyzing historical data, trends, and patterns to forecast workload
 </li>
 </ul>
 
 
 
 
 Staffing and Scheduling:
 
 <ul>
 <li>
 Develop employee schedules based on forecasted workloads, service level targets, and
 </li>
 </ul>
 
 productivity requirements.
 
 <ul>
 <li>
 Consider factors such as call volumes, customer demand patterns, staffing constraints, and
 </li>
 </ul>
 
 employee availability to create efficient and effective schedules.
 
 
 
 
 
 Workforce Optimization:
 
 <ul>
 <li>
 Optimize workforce utilization by balancing staffing levels and skill sets to match workload
 </li>
 </ul>
 
 fluctuations
 
 <ul>
 <li>
 Minimize overstaffing or understaffing situations, ensuring adequate coverage while controlling
 </li>
 </ul>
 
 costs
 
 
 
 
 
 System Management and Maintenance:
 
 <ul>
 <li>
 Managing and maintaining workforce management systems and software tools.
 </li>
 <li>
 Updating employee records, configuring scheduling parameters, troubleshooting system issues,
 </li>
 </ul>
 
 and collaborating with IT teams for system enhancements.
 
 
 
 
 
 Analytical Support and Projects:
 
 <ul>
 <li>
 Assisting in conducting ad hoc analysis, special projects, and initiatives related to workforce
 </li>
 </ul>
 
 management.
 
 <ul>
 <li>
 Conducting research, providing insights, and participating in cross-functional teams to support
 </li>
 </ul>
 
 organizational objectives
 
 
 
 
 
 Communication and Collaboration:
 
 <ul>
 <li>
 Collaborating with various stakeholders to gather information, align objectives, and ensure
 </li>
 </ul>
 
 effective coordination in workforce management efforts.
 
 <ul>
 <li>
 Providing support and guidance to Operations Supervisors and employees regarding scheduling-
 </li>
 </ul>
 
 related matters
 
 
 
 
 
 Training and Knowledge Sharing:
 
 <ul>
 <li>
 Attend recurrent training published by the Client/Company on a regular basis.
 </li>
 <li>
 Sharing knowledge and providing support to enhance understanding and compliance with
 </li>
 </ul>
 
 workforce management policies and procedures
 
 
 
 
 
 Compliance and Policy Adherence:
 
 <ul>
 <li>
 Ensuring adherence to labor laws, regulations, and company policies internal and external
 </li>
 </ul>
 
 Standards.
 
 
 
 
 
 
 
 
 
 Required Qualifications
 
 
 
 
 
 
 Education and Specific Training
 
 
 
 
 <ul>
 <li>
 College Degree in Business Administration or another relevant field is preferred
 </li>
 <li>
 English B2 or C1
 </li>
 </ul>
 
 
 
 
 
 
 
 Work Experience
 
 
 
 
 <ul>
 <li>
 Previous call center or related experience is desirable
 </li>
 </ul>
 
 
 
 
 Soft Skills &amp; Other Requirements
 
 
 
 
 
 Technology
 
 <ul>
 <li>
 Usage of OS MS Windows / MS Office
 </li>
 <li>
 Ability to use the desktop computer system
 </li>
 <li>
 Ability to use Internet applications
 </li>
 <li>
 Knowledge of SQL (Structured Query Language), BI tools or Workforce Management software is a plus.
 </li>
 <li>
 Experience managing in Customer Experience Management operations (preference).
 </li>
 </ul>
 
 
 
 
 Soft Skills
 
 <ul>
 <li>
 Excellent written and verbal communication:
 </li>
 <li>
 Ability to communicate correctly and clearly Comprehension
 </li>
 <li>
 Ability to clearly understand a problem statement Good Problem Solving
 </li>
 <li>
 Strong Math skills
 </li>
 <li>
 Strong troubleshooting
 </li>
 <li>
 Leadership ability to approach problems logically
 </li>
 <li>
 Analytical
 </li>
 <li>
 Ability in Self-assessment
 </li>
 <li>
 Real-Time Management Reporting
 </li>
 <li>
 Knowledge of KPI&rsquo;s
 </li>
 </ul>
 
 
</div>

Workforce Management Analyst (Customer Service)

<div>
 
 
 Job Overview
 
 
 
 
 
 
 The role of a WFM Analyst is to support the workforce management function within an organization by
 
 
 analyzing data, forecasting workload, and optimizing resource allocation through to support the
 
 
 achievement of KPI and organizational objectives.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 
 
 
 Data Analysis, Forecasting and Financial Analysis:
 
 <ul>
 <li>
 Tracking and analyzing historical data, trends, and patterns to forecast workload
 </li>
 </ul>
 
 
 
 
 Staffing and Scheduling:
 
 <ul>
 <li>
 Develop employee schedules based on forecasted workloads, service level targets, and
 </li>
 </ul>
 
 productivity requirements.
 
 <ul>
 <li>
 Consider factors such as call volumes, customer demand patterns, staffing constraints, and
 </li>
 </ul>
 
 employee availability to create efficient and effective schedules.
 
 
 
 
 
 Workforce Optimization:
 
 <ul>
 <li>
 Optimize workforce utilization by balancing staffing levels and skill sets to match workload
 </li>
 </ul>
 
 fluctuations
 
 <ul>
 <li>
 Minimize overstaffing or understaffing situations, ensuring adequate coverage while controlling
 </li>
 </ul>
 
 costs
 
 
 
 
 
 System Management and Maintenance:
 
 <ul>
 <li>
 Managing and maintaining workforce management systems and software tools.
 </li>
 <li>
 Updating employee records, configuring scheduling parameters, troubleshooting system issues,
 </li>
 </ul>
 
 and collaborating with IT teams for system enhancements.
 
 
 
 
 
 Analytical Support and Projects:
 
 <ul>
 <li>
 Assisting in conducting ad hoc analysis, special projects, and initiatives related to workforce
 </li>
 </ul>
 
 management.
 
 <ul>
 <li>
 Conducting research, providing insights, and participating in cross-functional teams to support
 </li>
 </ul>
 
 organizational objectives
 
 
 
 
 
 Communication and Collaboration:
 
 <ul>
 <li>
 Collaborating with various stakeholders to gather information, align objectives, and ensure
 </li>
 </ul>
 
 effective coordination in workforce management efforts.
 
 <ul>
 <li>
 Providing support and guidance to Operations Supervisors and employees regarding scheduling-
 </li>
 </ul>
 
 related matters
 
 
 
 
 
 Training and Knowledge Sharing:
 
 <ul>
 <li>
 Attend recurrent training published by the Client/Company on a regular basis.
 </li>
 <li>
 Sharing knowledge and providing support to enhance understanding and compliance with
 </li>
 </ul>
 
 workforce management policies and procedures
 
 
 
 
 
 Compliance and Policy Adherence:
 
 <ul>
 <li>
 Ensuring adherence to labor laws, regulations, and company policies internal and external
 </li>
 </ul>
 
 Standards.
 
 
 
 
 
 
 
 
 
 Required Qualifications
 
 
 
 
 
 
 Education and Specific Training
 
 
 
 
 <ul>
 <li>
 College Degree in Business Administration or another relevant field is preferred
 </li>
 <li>
 English B2 or C1
 </li>
 </ul>
 
 
 
 
 
 
 
 Work Experience
 
 
 
 
 <ul>
 <li>
 Previous call center or related experience is desirable
 </li>
 </ul>
 
 
 
 
 Soft Skills &amp; Other Requirements
 
 
 
 
 
 Technology
 
 <ul>
 <li>
 Usage of OS MS Windows / MS Office
 </li>
 <li>
 Ability to use the desktop computer system
 </li>
 <li>
 Ability to use Internet applications
 </li>
 <li>
 Knowledge of SQL (Structured Query Language), BI tools or Workforce Management software is a plus.
 </li>
 <li>
 Experience managing in Customer Experience Management operations (preference).
 </li>
 </ul>
 
 
 
 
 Soft Skills
 
 <ul>
 <li>
 Excellent written and verbal communication:
 </li>
 <li>
 Ability to communicate correctly and clearly Comprehension
 </li>
 <li>
 Ability to clearly understand a problem statement Good Problem Solving
 </li>
 <li>
 Strong Math skills
 </li>
 <li>
 Strong troubleshooting
 </li>
 <li>
 Leadership ability to approach problems logically
 </li>
 <li>
 Analytical
 </li>
 <li>
 Ability in Self-assessment
 </li>
 <li>
 Real-Time Management Reporting
 </li>
 <li>
 Knowledge of KPI&rsquo;s
 </li>
 </ul>
 
 
</div>

Workforce Management Specialist (Customer Service)

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