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operation manager Jobs in Dubai United Arab Emirates

operation manager

food and beverage operations manager

Marriott International

Managing Day-to-Day Operations
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
Leading Food and Beverage Team
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and builds mutual trust, respect, and cooperation among team members.
Serves as a role model to demonstrate appropriate behaviors.
Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Ensures and maintains the productivity level of employees.
Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
Ensures compliance with all applicable laws and regulations.
Ensures compliance with food handling and sanitation standards.
Ensures staff understands local, state and Federal liquor laws.
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Establishes guidelines so employees understand expectations and parameters.
Monitors alcohol beverage service in compliance with local laws.
Ensuring Exceptional Customer Service
Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
Empowers employees to provide excellent customer service.
Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
Handles guest problems and complaints.
Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
Ensures corrective action is taken to continuously improve service results.
Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).
Managing and Conducting Human Resource Activities
Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
Ensures employees are treated fairly and equitably. Strives to improve employee retention.
Ensures employees receive on-going training to understand guest expectations.
Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
Strives to improve service performance.
Ensures recognition is taking place across areas of responsibility.
Additional Responsibilities
Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Assists servers and hosts on the floor during meal periods and high demand times.
Recognizes good quality products and presentations.
Supervises daily shift operations in absence of Assistant Restaurant Manager.
Oversees the financial aspects of the department including purchasing and payment of invoices.

F&B Operations Manager

Accor Group

Job Title Bar Supervisor - Food and Beverage Operations - Accor Dubai Job Description Bar Supervisor - Food and Beverage Operations - Accor Dubai Position Overview Accor Dubai is seeking a dedicated and detail-oriented Bar Supervisor to oversee beverage operations and inventory management in a fast-paced hospitality setting. This full-time role is ideal for professionals with experience in bar supervision, cashiering procedures, and team training. You will support operational excellence while ensuring exceptional guest experiences and maintaining brand standards. Employment Overview Job Location: Dubai, United Arab Emirates Industry: Hospitality Function: Food Preparation / Service Gender: Any Candidate Nationality: Any Candidate Current Location: UAE preferred Job Type: Full Time Key Responsibilities * Manage daily bar requisitions and food and beverage inventory in line with SOPs * Conduct and log daily, monthly, and quarterly stock checks of all bar and operating equipment * Ensure proper cashiering procedures are followed, and handle outlet billing as per policies * Investigate and report inventory discrepancies and engineering issues promptly using HOTSOS * Update daily logbooks, submit reports, and maintain records accurately * Train, mentor, and support new team members through on-the-job coaching * Enforce hygiene, fire safety, and company standards in all F and B operations * Monitor staff grooming, punctuality, and adherence to hotel guidelines * Maintain a respectful, inclusive work culture by addressing complaints and cultural sensitivities appropriately * Build guest rapport by answering enquiries professionally and offering recommendations * Stay knowledgeable about all bar products, cocktails, wines, and signature drinks Candidate Requirements * Previous experience as a Bar Supervisor or similar supervisory role in the hospitality industry * Strong organizational, inventory, and cash handling skills * Sound knowledge of bar operations, product management, and POS systems * Proven ability to train, guide, and supervise team members * Excellent communication and guest service skills * Familiarity with hotel procedures related to safety, hygiene, and diversity policies * High level of personal grooming, punctuality, and professionalism * Ability to work under pressure in a multicultural environment * Fluency in English; additional languages are a plus Why Join Accor * Enjoy worldwide employee discounts and exclusive benefits * Advance your career through structured learning and global mobility * Be part of a vibrant, supportive team that values your individuality and contributions * Make an impact in a company that cares about people, planet, and innovation About the Company Accor is a global hospitality leader operating more than 5,600 properties and 10,000 F and B venues in over 110 countries. At the heart of our Dubai operations, we create exceptional experiences and nurture diverse talent. Join Accor to explore a career where every day offers the opportunity to grow, serve, and make a difference. Post Details

Bar Supervisor - Food and Beverage Operations

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 
 Job Description
 
 
 
 
 KEY DUTIES AND RESPONSIBILITIES
 
 
 
 Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:
 
 
 <ul>
 <li>
 To ensure professional and profitable operation within the framework of the Hotel
 </li>
 <li>
 With the hotel training manager, identify training needs and develop and deliver the required training for department employees to meet the needs of the business. Support the training of Departmental Trainers to continue to improve hotel service levels and implement a daily departmental training program.
 </li>
 <li>
 To achieve departmental budget goals by maintaining profits through increased sales revenue and the efficient cost expenditure
 </li>
 <li>
 To accurately forecast business demands to ensure efficient staffing &amp; food production.
 </li>
 <li>
 To be responsible for all accounting and billing procedures in the outlets
 </li>
 <li>
 To work with hotel management to develop and execute plans and actions for the marketing of the outlet. To be aware of all Anantara Guest Incentive programs and actively promote and support these.
 </li>
 <li>
 To ensure the efficient scheduling of Management &amp; Associates in the outlet, and to be responsible for the accurate supervision of the associate time control system.
 </li>
 <li>
 To be responsible for the execution of all Associate reviews and appraisals in a professional and timely manner
 </li>
 <li>
 To train managers and supervisors in effective &ldquo;coaching and counseling&rdquo; and the correct process of progressive discipline
 </li>
 <li>
 To be responsible for always maintaining outlet safety and sanitation standards
 </li>
 <li>
 To be responsible for asset management of all outlet property and facilities, and to conduct a regular preventative maintenance inspection.
 </li>
 <li>
 Promote positive inter-departmental relations through candid communication and cooperation.
 </li>
 <li>
 To work closely with the Banqueting department to support all requested functions.
 </li>
 <li>
 Above all, to lead by example through a &ldquo;hands on&rdquo; approach to motivate our Associates to excel.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 College Diploma in Hotel Management or related field
 </li>
 <li>
 Previous experience in a Food &amp; Beverage/Restaurant/Outlet operations leadership role
 </li>
 <li>
 Passion for leadership and teamwork
 </li>
 <li>
 Eye for detail to achieve operational excellence
 </li>
 <li>
 Excellent guest service skills
 </li>
 <li>
 Arabic speaker is a plus
 </li>
 </ul>
</div>

Outlet Manager - Qamar

IHG Hotels & Resorts

Job Details Location: UAE Location: Dubai Industry: Hospitality and Tourism Function: Catering / Food Services Gender: Any Candidate Nationality: Any Job Type: Full-time Key Responsibilities * Oversee daily operations of restaurants, lounges, and banquet services. * Ensure consistent delivery of exceptional guest dining experiences. * Lead, motivate, and train the F&amp;B team to maintain high service standards. * Collaborate with chefs to create innovative menus and promotional offers. * Manage departmental budgets, forecasts, and implement effective cost controls. * Monitor guest feedback, identify service gaps, and drive improvements. * Maintain compliance with IHG brand standards and local regulations. * Support the Director of Operations in strategic planning and execution. Ideal Profile * 5 7 years of F&amp;B management experience, including at least 2 years in a leadership role. * Previous IHG brand experience preferred. * Currently based in the UAE with knowledge of local dining and hospitality trends. * Strong leadership, communication, and problem-solving skills. * Solid financial management and business acumen. * Passion for delivering memorable guest experiences and driving F&amp;B innovation. Skills Set * Food and beverage operations management. * Budgeting, forecasting, and cost control. * Staff leadership and training. * Menu development and promotional planning. * Guest satisfaction and service excellence.

Food and Beverage Manager

Dubai Holding Entertainment

<div>
 
 
 About Dubai Holding Entertainment:
 
 
 
 Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security.
 
 
 Ain Dubai, the tallest observation wheel in the world, is the jewel of the Bluewaters extraordinary and one-of-a-kind experience and is set to offer a majestic new experiential perspective from the eye in the sky across Dubai&rsquo;s mesmerizing skyline.
 
 
 Global Village is one of the longest established tourist attractions in Dubai having opened its doors in 1997. It offers world-class cultural and family entertainment, featuring 26 international pavilions and millions of visitors every season.
 
 
 As the most recent attraction within Dubai Holding Entertainment, Dubai Parks and Resorts&trade; is the Middle East&rsquo;s largest multi-themed leisure and entertainment destination comprising of three separate theme parks: MOTIONGATE&trade; Dubai, LEGOLAND&reg; Dubai and LEGOLAND&reg; Water Park.
 
 
 Leading destinations and attractions by Dubai Holding Entertainment also include Coca-Cola Arena, the largest multipurpose indoor arena in the Middle East; Roxy Cinemas, a premiere theatre experience; and The Green Planet in City Walk, a destination that recreates a tropical forest and many more.
 
 
 Dubai Holding Entertainment owns the largest radio network in the region. Arabian Radio Network (ARN) is the most dynamic multiplatform broadcaster in the UAE and is at the forefront of innovation. It provides advanced in-studio cameras, broadcasting on-air, online on smartphone apps and the Apple TV platform. ARN has ten radio stations, including Dubai Eye, Virgin Radio, Al Arabiya and Hit &ndash;reaching over 200 nationalities and 4 million listeners each week in seven languages.
 
 
 Building on ARN&rsquo;s commitment to embracing the future and being able to provide access to the best marketing platforms in the region, MPN by Dubai Holding Entertainment is a multimedia sales house, operating premium out-of-home assets, video production, event sponsorship and activations.
 
 
 
 
 
 
 Job Overview:
 
 
 
 An opportunity has arisen for a to join as a
 
 Manager &ndash; Retail, Food &amp; Beverage
 
 in
 
 WaterPark
 
 at
 
 Dubai Parks and Resorts
 
 part of
 
 Dubai Holding Entertainment
 
 . The main duties and responsibilities of this role:
 
 <ul>
 <li>
 Oversee the full F&amp;B operation including dining services, kitchen production, and menu development.
 </li>
 <li>
 Lead, coach, and develop a high-performing team including service staff and culinary professionals.
 </li>
 <li>
 Develop and implement food safety, quality, and service standards aligned with DHE policies.
 </li>
 <li>
 Collaborate with Marketing and Operations for promotions, events, and guest campaigns.
 </li>
 <li>
 Monitor financial performance, control costs, and manage procurement strategies. - Ensure compliance with HACCP, health, safety, and environmental regulations.
 </li>
 <li>
 Conduct regular reviews of guest feedback, hygiene audits, and operational metrics.
 </li>
 <li>
 Drive innovation in service delivery and food offerings to enhance guest experience.
 </li>
 <li>
 Any other duties may be reasonably requested by the Management Team
 </li>
 </ul>
 
 
 
 
 
 About you
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Hospitality Management, Culinary Arts, or related field
 </li>
 <li>
 6&ndash;8 years in food and beverage operations, with 3&ndash;5 years in senior leadership roles including both service and kitchen management
 </li>
 <li>
 Strong financial acumen and budget control experience
 </li>
 <li>
 Expertise in culinary and F&amp;B service operations
 </li>
 <li>
 HACCP and food safety management
 </li>
 <li>
 Strategic planning, cross-functional leadership, and stakeholder engagement
 </li>
 </ul>
 
 
 
 
 
 About the Benefits
 
 
 
 In the world of entertainment, Dubai Holding Entertainment is dedicated to nurturing the talents and well-being of our team members. Join our dynamic and diverse workforce to enjoy a comprehensive benefits package that includes competitive compensation, exciting career development opportunities, and a collaborative and creative work environment. We strongly believe in empowering our workforce, as they play a pivotal role in shaping unforgettable entertainment experiences for tomorrow.
 
 
 We are committed to attracting the brightest minds and nurturing the most innovative candidates who aspire to make a significant impact on the future of the entertainment industry in Dubai. At Dubai Holding Entertainment, we embrace equal opportunity and promote a discrimination-free environment where everyone's unique talents and contributions are celebrated. Join us in crafting a thrilling and extraordinary tomorrow in entertainment
 
</div>

Retail, Food & Beverage Manager - Dubai Parks and Resorts - Dubai Holding Entertainment

Confidential Company

<ul><li>Oversee all aspects of daily operations, ensuring seamless service delivery and guest satisfaction, from front-of-house to back-of-house.</li><li>Develop and implement operational strategies to optimize efficiency, reduce costs, and enhance profitability across all HORECA departments.</li><li>Lead, mentor, and train a diverse team of employees, fostering a positive work environment and promoting professional development.</li><li>Manage and maintain inventory levels, ensuring proper stock rotation, minimizing waste, and controlling food and beverage costs.</li><li>Establish and enforce strict quality control standards for food preparation, service, and overall guest experience.</li><li>Monitor and analyze key performance indicators (KPIs), such as sales, revenue, and customer feedback, to identify areas for improvement.</li><li>Develop and manage budgets, forecast financial performance, and control expenses to achieve financial targets.</li><li>Ensure compliance with all health, safety, and hygiene regulations, as well as local and national laws.</li><li>Cultivate strong relationships with vendors and suppliers, negotiating favorable contracts and ensuring timely delivery of goods and services.</li><li>Handle guest complaints and resolve issues promptly and professionally, ensuring a positive resolution and maintaining guest loyalty.</li></ul>

HORECA Operations Manager

Merex Investment Group

About Madinat Jumeirah:
Set along a two-kilometre stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one-of-a-kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids clubs and some of the region s most versatile event and conference spaces.
About the Job
An exciting opportunity has arisen for a Food and Beverage Marketing Manager to join Al Naseem. The main duties and responsibilities of this role include:
<ul>
 <li>Partner with F&amp;B Marketing and Operations Directors to craft annual marketing plans aligned with Jumeirah s brand and restaurant concepts</li>
 <li>Lead creation of restaurant-related content including menus, promotional materials, social media assets, and visual media</li>
 <li>Ensure smooth collaboration with F&amp;B Operations for timely and effective implementation of marketing initiatives</li>
 <li>Mentor and support property-level marketing assistants to strengthen their capabilities and contribution</li>
 <li>Oversee campaign budgets, forecasts, and ROI analysis to ensure efficient resource use</li>
 <li>Liaise with external PR, social media, and media buying agencies to deliver high-quality marketing outputs</li>
</ul>

Food and Beverage Marketing Manager

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