food and beverage supervisor

Hilton

<div>Head Waiter for Conrad Dubai
A Head Waiter for Conrad Dubai is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. 
 
What will I be doing? 
As a Head Waiter for Conrad Dubai, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Head Waiter will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Supervise Food and Beverage Outlet operations</li>
<li>Communicate and delegate tasks to the team</li>
<li>Ensure compliance of brand standards</li>
<li>Manage guest queries in a timely and efficient manner</li>
<li>Represent needs of the team</li>
<li>Assist Food and Beverage management with achieving financial targets</li>
<li>Assist Food and Beverage management with training and development of team members</li>
<li>Assist with annual and mid-year appraisals with team members under your responsibility</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Be environmentally aware</li>
<li>Assist other departments wherever necessary and maintain good working relationships</li>
</ul>What are we looking for? 
A Head Waiter serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Previous Food and Beverage experience</li>
<li>Committed to delivering high levels of customer service</li>
<li>Positive attitude</li>
<li>Good communication skills</li>
<li>Flexibility to respond to a range of different work situations</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Previous experience in hotel industry</li>
<li>Previous experience in supervising and/or delegation</li>
<li>Willingness to develop team members and self</li>
</ul>What will it be like to work for Conrad Hotels &amp; Resorts? 
 
Conrad Hotels &amp; Resorts combines contemporary design, sophisticated amenities and personalized service. Conrad&rsquo;s guest service is instinctive, discreet and enhanced by innovation to provide exceptional travel experiences all over the world. And, our amazing Team Members are at the heart of it all!</div>

Head Waiter for Conrad Dubai

Restaurant Dubai

JOB SUMMARYHead Waitress / Head Waiter:To be able to provide guests with the optimum satisfaction in their overall experience at the restaurant. To lead the waiting staff whilst on their shift and monitor waiting duties through to completion. To handle work-related problems and resolve them in a positive and professional way.Cashier:To handle cash and credit payments, handle different currencies, make change, give receipts, account for all payments and operate the cash register. Deliver prompt, courteous and accurate service in a manner that compiles with Food &amp; Beverage standards and company policies and procedures relating to cash handling.MAIN DUTIES:&middot; Responsible for maintaining service standards in accordance with established policies and procedures.&middot; Responsible for ensuring guests received the highest possible level of service to maintain overall satisfaction on a consistent basis.&middot; Responsible for attending on-going training on full-time and ensure compliance of company standards and procedures. Maintain standards of food and beverage quality as established through restaurant standards, policies and procedures.&middot; To implement policies and systems as required under the guidance of the management&middot; To effectively manage your staff time and productivity whilst at work.&middot; Follow and maintain service quality assurance.&middot; Arrange proper mis-en-place for busy operation.&middot; Be courteous, warm, smiling while dealing with guests. Be efficient, fast and serve with confidence and flair.&middot; To use up-selling techniques when selling food and beverage items.&middot; Clean all areas in restaurant for hygiene purpose.&middot; Must be able to learn and describe the food proficiently.&middot; Must be able to communicate with the guest to ensure that they are enjoying their meals and take actions to correct any problems.&middot; Correctly post all sales&middot; Ability to use Micros and understand all features available.&middot; Accept proper payment according to the invoice.&middot; In case of cash payments, ensure to receive and return accurate amount.&middot; Maintain a clean and orderly restaurant during service.&middot; Know how to verify the customer&rsquo;s age in order to find their eligibility for the consumption of alcohol beverages.&middot; Prepare a requisition for all items necessary to bring the restaurant inventory back to par stock level after service.Job Type: Full-time

Head Waiter / Head Waitress

KERZNER INTERNATIONAL LIMITED

About the roleAs Head Waiter at Nobu, you will provide hands-on support and assistance to colleagues to ensure that the highest levels of fine dining service and courtesy are provided to our guests. The Head Waiter will greet all guests as they are being seated, creating a professional and friendly rapport to ensure a positive first impression and exceptional standard of service. You will be familiar with the complete food and beverage menu, knowledgeable on all promotional activities, and provides specialist advice to guests and colleagues on menu items when required. In addition to the above a priority of this role will be to closely monitor the consistency of food and beverage items that are being served to ensure overall service quality, escalating any major problems or complaints to management.About youThe ideal candidate must have a passion for hospitality with a minimum 2 years experience in a similar role with a proven track record of working in a high-volume restaurant. The successful candidate must possess excellent communication skills, be a team player, manage multiple tasks and have confidence in dealing with a diverse set of clienteles.

Head Waiter, Nobu

Accor

<div><div>Company Description</div> 
Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa - The Art Of Well Being and the Fairmont Falcons Kids&rsquo; Club.<div> 
Job Description</div> 
<ul><li>
Oversees the dining area, supervises food and beverage service staff in accordance with operating policies that he or she may help establish.</li><li>
Incorporate duties specific to In-Room Dining management, emphasizing the synchronization of service standards and menu offerings between the lobby lounge restaurant and IRD.</li><li>
Oversee the seamless execution of service delivery that meets room service expectations, focusing on timing, food quality, and the customization of orders to cater to guest preferences.</li><li>
Develop and implement strategies to enhance revenue and operational efficiency across the lobby lounge restaurant and IRD services. Initiate promotional campaigns, special offers, and loyalty programs that cater to both regular and in-room guests, driving both satisfaction and profitability.</li><li>
Manage logistical challenges specific to IRD, such as ensuring the timely delivery of meals, maintaining food safety and quality during transport, and coordinating with housekeeping to guarantee guest satisfaction and adherence to service standards.</li><li>
Maintains records of staff periodic manner and operating costs.</li><li>
Provides feedback and coaching to the Team regularly.</li><li>
Treats all Team Members fairly, with respect.</li><li>
Sets high standards for appropriate team behavior on shift.</li><li>
Works with food and beverage staff to ensure proper food presentation and proper food-handling procedures.</li><li>
Handles guest complaints in restaurants.</li><li>
Schedules periodic food and beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members.</li><li>
Maintains budget and employee records, prepare payroll, and pay bills, or monitor bookkeeping records.</li><li>
Checks the quality of deliveries of fresh food and baked goods.</li><li>
Meets with sales representatives to order supplies such as tableware, cooking utensils, and cleaning items.</li><li>
Arranges for maintenance and repair of equipment and other services.</li><li>
Totals receipts and balance against sales, deposit receipts, and lock facility at end of day.</li><li>
Ensures new products are executed properly the following rollout.</li><li>
Is capable of handling irate customers with a friendly/calm attitude.</li><li>
Ensures product quality and great service.</li><li>
Shows enthusiasm about guest within the restaurant.</li><li>
Is flexible in dealing with changes/problems (e.g., being short staffed).</li><li>
Effectively forecasts restaurant needs.</li><li>
Shifts priorities and goals as work demands change.</li><li>
Priorities tasks effectively to ensure most important tasks are completed on time.</li><li>
Seeks, listens and responds to Guest feedback.</li><li>
Coaches team on how to exceed Guest expectations.</li><li>
Does not blame others; takes accountability for problems.</li><li>
Effectively identifies restaurant problems through reports and can ideate &amp; execute to resolve the same.</li><li>
Is proficient in using computer software to monitor inventory, track staff schedules and pay, and perform other record keeping tasks.</li><li>
Is proficient in Point of sale (POS) software, inventory software, Restaurant guest satisfactory tracking software etc.</li><li>
You will adhere to Hotel&rsquo;s Hygiene and HACCP standards and ensure it&rsquo;s Standard Operating Procedures and Requirements are fully met.</li><li>
Assists in planning regular and special event Menu.</li></ul><div> 
Qualifications</div> 
<ul><li>
Excellent reading, writing and oral proficiency in English</li><li>
Experienced in all aspects of restaurants service</li><li>
Must have experience in Lobby Lounge and/or In-Room-Dining</li><li>
Must be well-presented and professionally groomed at all times</li><li>
Excellent leader and trainer with strong interpersonal skills and attention to detail</li><li>
Ability to motivate employees to work as a team effectively and productively</li><li>
Must possess good communication skills for dealing with diverse staff</li><li>
Ability to coordinate and prioritize multiple tasks</li></ul></div>

Outlet Manager (Lobby Lounge and/or In-Room Dining)

Marriott International

<div>Additional Information 
Job Number25203400 
Job CategoryFood and Beverage &amp; Culinary 
LocationAloft Palm Jumeirah, East Crescent, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications. 
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests&rsquo; service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATION
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: 4 to 6 years of related work experience.
Supervisory Experience: At least 2 years of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Aloft, we aren&rsquo;t your typical hotel&mdash;but we aren&rsquo;t too cool for school either. We&rsquo;re here to be our guests&rsquo; launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they&rsquo;re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We&rsquo;re looking for confident self-expressers who aren&rsquo;t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Junior Sous Chef (Latin Cuisine)

Minor International

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Key Duties and Responsibilities Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are: <ul> <li>To promote and ensure guest satisfaction, achieved through his/her ability to develop and maintain a strong team environment, placing emphasis on Associate satisfaction and delivery of prompt, courteous service.</li> <li>Prompt and courteous delivery of all orders, maintaining a positive image through all each guest contact and through cleanliness of guest areas.</li> <li>Assure total guest satisfaction in the service of food and beverage through the supervision of prompt and courteous delivery of all Restaurants and Room Service orders</li> <li>During shift, ensure that guests are satisfied by assisting with serving, seating, communication with kitchen, and by striving to speak to all guests.</li> <li>Assist in maintaining a highly motivated and well trained staff</li> <li>Train, maintain and enforce all Anantara Service Standards</li> <li>Properly execute revenue and check control procedures on shift</li> <li>Maintain a safe and sanitary work environment for all Associates and guests</li> <li>Gather and implement all proper tools for running shifts (i.e. schedules, floor plans, reservations, checks)</li> <li>Be on the floor during entire meal period and ensure adequate coverage</li> <li>Ensure that only a quality product is being served</li> </ul> Qualifications <ul> <li>College diploma in Hotel Management or related field</li> <li>Previous experience in Food & Beverage/Restaurant and Banquet operation</li> <li>Passion for leadership and teamwork</li> <li>Eye for detail to achieve operational excellence</li> <li>Excellent guest service skills</li> </ul>

F&B Captain (Seasonal - 6 Months Contract)

<div><div>Company Description</div> 
Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids&rsquo; Club.<div> 
Job Description</div> 
<ul><li>
Oversees the dining area, supervises food and beverage service staff in accordance with operating policies that he or she may help establish.</li><li>
Creates a positive team atmosphere among Team Members.</li><li>
Maintains accurate records of outlets&rsquo; labor and operating costs to present to DOFB on the 27th of every month for P&amp;L and Forecasting purposes.</li><li>
Provides feedback and coaching to the Team regularly through daily operational briefings as well as on-the-spot site visits that are to be conducted daily.</li><li>
Treats all Team Members fairly, with respect.</li><li>
Sets high standards for appropriate team behavior on shift.</li><li>
Works with food and beverage staff to ensure proper food presentation and proper food-handling procedures.</li><li>
Handles in-person guest complaints in restaurants/bars when escalated beyond venue leadership and responds to any online guest complaints within 24 hours.</li><li>
Schedules periodic food and beverage service staff meetings to ensure correct interpretation of new policies and holds monthly roundtable discussions to obtain feedback from staff members.</li><li>
Maintains budget and employee records, assists in the preparation of payroll and monitors bookkeeping records.</li><li>
Checks daily the quality of deliveries of fresh food and baked goods.</li><li>
Meets with sales representatives to order supplies such as tableware, cooking utensils, and cleaning items.</li><li>
Ensures new products, promotions and activations are executed properly during rollout.</li><li>
Is capable of handling irate customers with a friendly/calm attitude.</li><li>
Prioritizes tasks effectively to ensure the most important tasks are completed on time.</li><li>
Delegates and follows-up effectively.</li><li>
Takes ownership of issues or tasks and provides detailed updates to the F&amp;B Director or Assistant Director and the General Manager.</li><li>
Seeks, listens, and responds to Guest feedback.</li><li>
Effectively identifies restaurant problems through daily or weekly reports, as needed, and can ideate &amp; execute to resolve the same.</li><li>
Is proficient in using computer software to monitor inventory, track staff schedules and pay, and perform other record-keeping tasks.</li><li>
Is proficient in Point of Sale (POS) software, inventory software, restaurant guest satisfaction tracking software, etc.</li><li>
Assists in planning regular and special event menus, including regular menu engineering.</li><li>
Adheres to Hotel&rsquo;s Hygiene and HACCP standards and ensures its Standard Operating Procedures and Requirements are fully met.</li><li>
Manages and assists in the management of F&amp;B related projects, big and small, with timely follow-ups and informational reports.</li></ul><div> 
Qualifications</div> 
<ul><li>
Excellent reading, writing, and oral proficiency in English.</li><li>
Experienced in Pool and Beach operations is preferred.</li><li>
Should be able to stand under the sun for longer hours.</li><li>
Experienced in all aspects of restaurant service.</li><li>
Must be well-presented and professionally groomed at all times.</li><li>
Excellent leader and trainer with strong interpersonal skills and attention to detail.</li><li>
Ability to motivate employees to work as a team effectively and productively.</li><li>
Must possess good communication skills for dealing with diverse staff.</li><li>
Ability to coordinate and prioritize multiple tasks.</li></ul></div>

Food & Beverage Operations Manager

Explore 7242+ Food and beverage supervisor in Dubai United Arab Emirates this January. Find roles across top companies and apply now to boost your career.