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restaurant manager

food beverage associate

Wyndham Hotels & Resorts EMEA

<div>
 
 Summary
 
 
 
 The F&amp;B Associate is responsible for providing outstanding service to restaurant guests. This includes presenting menu options, offering recommendations when needed, serving food and beverages, and addressing any guest inquiries.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Greet and seat guests as they enter the restaurant.
 </li>
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 Present menus, answer questions about menu items, and offer recommendations.
 </li>
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 Take accurate food and drink orders using a POS system (Micros).
 </li>
 <li>
 Communicates with the kitchen about the orders and being very clear about special wishes of guests.
 </li>
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 Ensure timely delivery of meals and drinks.
 </li>
 <li>
 Check in with guests to ensure satisfaction with their meal and provide additional assistance as needed.
 </li>
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 Process payments, issue receipts, and handle cash or card transactions.
 </li>
 <li>
 Keep tables clean and ensure the dining area is tidy at all times.
 </li>
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 Follow all health &amp; safety, food safety and hygiene regulations and hotel procedures.
 </li>
 <li>
 Keeps track of the stock and supplies in the restaurant and communication where there might be a shortage like linen, glasswork etc.
 </li>
 <li>
 Support with opening and closure procedures.
 </li>
 <li>
 Takes reservations, in corporation with the supervisor and hostess/host, if necessary, because of special requests of the guest.
 </li>
 <li>
 Monitors operating supplies, equipment and reduces spoilage and wastage successfully.
 </li>
 <li>
 Ensures that Food and Beverage orders are of a consistently good standard and delivered in a timely manner.
 </li>
 <li>
 Any other reasonable duties assigned by hotel management.
 
 
 </li>
 </ul>
 It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.
 
 
 
 KEY COMPETENCIES
 
 
 
 Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:
 
 
 <ul>
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 Exceptional service delivery
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 Efficiency of service
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 Complaint resolution
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 Teamwork
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 <li>
 Flexibility
 </li>
 <li>
 Reliability
 </li>
 <li>
 Positive body language
 </li>
 <li>
 &ldquo;Can do&rdquo; attitude
 </li>
 <li>
 Excellent grooming standards
 
 
 </li>
 </ul>
 
 BACKGROUND
 
 
 
 <ul>
 <li>
 We hire for attitude and competencies, and train for skills!
 </li>
 <li>
 Language requirement: English, Arabic will be an added advantage
 </li>
 </ul>
</div>

Food & Beverage Associate

Hoor Holding Co. W.L.L.

Hiring Now &mdash; Female Sales Associate (Beverage Upselling) &ndash; Immediate JoinLocation: Manama, BahrainEmployment: Full-time | Immediate startRole FocusPrimary: Upsell the beverage range (combos, add-ons at checkout).Secondary: Support vape sales when needed (vape experience is a plus).Requirements<ul><li>Basic Arabic (speaking &amp; understanding) and good English.</li><li>Retail/customer-service experience (beverage/FMCG preferred).</li><li>Vape retail knowledge is advantageous.</li><li>Presentable, persuasive, and target-driven; available to join immediately.</li></ul>What we offer<ul><li>Competitive pay + performance incentives.</li><li>Training and a supportive team environment.</li></ul>Apply now (immediate hiring):Email your CV to (career@hoorholding.com)Subject: Sales Associate &ndash; Immediate JoinJob Type: Full-timePay: From BD200.000 per month

Sales Associate

Raffles

<div>Company Description 
Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as &quot;The Palace of the Secret Garden.&quot; With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations. 
Job Description 
The F&amp;B Supervisor plays a crucial role in supporting the F&amp;B Operations Manager and Assistant F&amp;B Manager in various administrative capacities. This position demands a high level of professionalism, attention to detail, and commitment to excellence in food and beverage service.<ul><li>
Provide essential administrative support to the F&amp;B Operations Manager and Assistant F&amp;B Manager.</li><li>
Attend and actively participate in daily Food &amp; Beverage briefings and other required meetings. Meticulously prepare and distribute minutes for various meetings, including Food &amp; Beverage Bi-weekly Meetings and Christmas Meetings.</li><li>
Oversee the production and quality control of all menus and food tags for the TASTE Restaurant, Bar &amp; events.</li><li>
Draft and disseminate professional memorandums for the Food &amp; Beverage Department to relevant departments.</li><li>
Respond promptly and professionally to all email inquiries from internal departments and external customers.</li><li>
Ensure the seamless operation of the Department and maintain a consistent, high-quality service standard as established by management.</li><li>
Maintain a vigilant presence during peak service hours, providing critical support and assistance to Food &amp; Beverage outlets, Banquet events &amp; Service teams as required.</li><li>
Immediately report any malpractice, irregularity, or discrepancy to the F&amp;B Operations Manager.</li><li>
Demonstrate comprehensive product knowledge about the restaurant and foster positive working relationships among supervisors and colleagues within the Department.</li><li>
Maintain close coordination with all supporting departments and remain acutely aware of the appearance, condition, and working environment of all areas within the Hotel.</li><li>
Exhibit the ability to work independently and efficiently with minimal supervision, maintaining a consistently positive and professional attitude.</li><li>
Obtain final approval from the F&amp;B Operations Manager for all Food &amp; Beverage Department details prior to distribution.</li><li>
Propose procedural recommendations and ensure strict enforcement of existing policies and procedures.</li><li>
Take full responsibility for the atmosphere in the Food &amp; Beverage Department, implementing necessary actions to enhance guest experience and meet their requirements.</li><li>
Regularly present well-researched suggestions to Management regarding improvements in general operations, cost control, and profitability.</li><li>
Establish and maintain professional contact with seminar and group organisers.</li><li>
Consistently demonstrate and implement the Accor Vision and actively embody the Accor Values in all aspects of work.</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s Degree or Diploma in Hospitality Management</li><li>
Minimum 2 years of relevant experience in a similar capacity</li><li>
Additional certification(s) in Food &amp; Beverage will be an advantage</li><li>
Good communication skills</li><li>
Strong leadership and interpersonal skills</li><li>
Ability to work independently</li><li>
Flexibility to respond to a range of different work situations</li></ul> 

Additional Information 
Opportunity to join the first Raffles in Bahrain<ul><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs through our Academies</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities.</li></ul></div>

F&B Supervisor - Ninive Restaurant

<div>
 <ul>
 <li>
 Assists with staff hiring, supervision, scheduling, training and development
 </li>
 <li>
 Ensures all relevant policies and employment practices are followed in banquet and F&amp;B departments
 </li>
 <li>
 Assists with purchasing produce, meats, poultry, fish and seafood, supplies, beverages, and equipment
 </li>
 <li>
 Assists in receiving and checking all F&amp;B orders to ensure accuracy and adherence to specifications
 </li>
 <li>
 Helps supervise inventories
 </li>
 <li>
 Helps supervise the cleaning and maintenance of F&amp;B facilities and equipment
 </li>
 <li>
 Assists in investigating and resolving any food quality or service complaints
 </li>
 <li>
 Regularly inspects all F&amp;B outlets and storage areas to ensure that health and safety regulations are met
 </li>
 <li>
 Assists in monitoring F&amp;B budgets and controlling labor and food/beverage costs
 </li>
 <li>
 Stays informed of and communicate special requests or last-minute changes that will affect either the food production or service for an event
 </li>
 <li>
 Maintains knowledge of local competition and general industry trends
 </li>
 <li>
 Be knowledgeable about the duties and responsibilities of all F&amp;B positions; be able to fill in wherever and whenever needed
 </li>
 <li>
 Solicits feedback from customers on a regular basis
 </li>
 <li>
 Conducts daily briefings for the F&amp;B department
 </li>
 <li>
 Supervises the restaurant floor during peak times to ensure guest satisfaction and staff support
 </li>
 <li>
 Other responsibilities or projects as assigned by the Food &amp; Beverage Manager
 </li>
 </ul>
</div>

F&B Supervisor

Marriott International

<div>Additional Information 
Job Number25169824 
Job CategoryFood and Beverage &amp; Culinary 
LocationThe Westin City Centre Bahrain, Sheikh Khalifa Bin Salman Highway, Manama, Bahrain, Bahrain 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Day-to-Day Operations
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul> 
Leading Food and Beverage Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Ensures and maintains the productivity level of employees.</li></ul>
<ul><li>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li></ul>
<ul><li>Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li></ul>
<ul><li>Ensures compliance with all applicable laws and regulations.</li></ul>
<ul><li>Ensures compliance with food handling and sanitation standards.</li></ul>
<ul><li>Ensures staff understands local, state and Federal liquor laws.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Establishes guidelines so employees understand expectations and parameters.</li></ul>
<ul><li>Monitors alcohol beverage service in compliance with local laws.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li></ul>
<ul><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Handles guest problems and complaints.</li></ul>
<ul><li>Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li></ul>
<ul><li>Ensures corrective action is taken to continuously improve service results.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul>
<ul><li>Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</li></ul> 
Managing and Conducting Human Resource Activities
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li></ul>
<ul><li>Ensures employees are treated fairly and equitably. Strives to improve employee retention.</li></ul>
<ul><li>Ensures employees receive on-going training to understand guest expectations.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &quot;open door&quot; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Ensures recognition is taking place across areas of responsibility.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Assists servers and hosts on the floor during meal periods and high demand times.</li></ul>
<ul><li>Recognizes good quality products and presentations.</li></ul>
<ul><li>Supervises daily shift operations in absence of Assistant Restaurant Manager.</li></ul>
<ul><li>Oversees the financial aspects of the department including purchasing and payment of invoices.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</div></div>

Complex Restaurants Manager (Arabic Speaker Only)

Swiss-Belresidences Juffair

Duties and Responsibilities&middot; Develop and oversee all functions of the Kitchen Division.&middot; Maintain current licenses and permits as prescribed by your jurisdiction for your division.&middot; Assist with the development and implementation the Hotel sales and marketing plan.&middot; Develop the annual budget and targets for areas under your supervision.&middot; Prepare and produce detailed financial reports as required in a timely fashion.&middot; Use various financial management skills to analyse performance results to identify profitability shortfalls or opportunities to increase revenues, reduce costs, improve overall profitability and meet budget goals.&middot; Regularly monitor market performance, penetration, trends, practices and systems in the Hotel industry to help project future supply and demand, and identify business opportunities.&middot; Develop a knowledge base of existing competitor strategies, and analyse their strengths and weaknesses to successfully direct marketing activities against each.&middot; Build market share by developing short and long-term strategies for the Food &amp; Beverage Division including the identification of business opportunities, promotions and areas where products and services can be improved.&middot; Develop and implement the Food &amp; Beverage marketing plan including the development of menus, promotions and pricing strategies as appropriate.&middot; Coordinate with Food &amp; Beverage to develop cross promotions as appropriate.&middot; Ensure your division is managed to control costs, increase revenues and meet budget goals.&middot; Provide ongoing communication to all areas within your division regarding policies, programmes and procedures.&middot; Ensure all operating procedures are properly implemented within your division.&middot; Review and modify operating manuals within your division as required.&middot; Create menus, specials and promotions.&middot; Ensure all dishes have standardised recipes.&middot; Work with Food &amp; Beverage to develop menus and review catering requirements of events to ensure all event specifications are properly delegated and arranged.&middot; Source and procure ingredients as required.&middot; Oversee all purchasing, receiving and inventory practices and exercise risk management skills to prevent improper handling, damage, spoilage or theft of inventory items.&middot; Ensure all dishes are prepared according to established standards and procedures.&middot; Prepare dishes as required.&middot; Conduct cooking demonstrations for Kitchen Employees as required.&middot; Ensure the strictest guidelines for food safety and handling are practiced.&middot; Conduct regular walkthroughs through all kitchen and food storage areas and coordinate preventive maintenance and general cleaning programmes with Housekeeping and Engineering.&middot; Be readily available to handle guest queries and resolve issues in a timely and professional manner.&middot; Monitor guest feedback and make recommendations for improvements or new products or services to meet guest needs.&middot; Review and negotiate tender documents and vendor contracts as necessary.&middot; Oversee all purchasing, receiving and inventory practices and exercise risk management skills to prevent improper handling, damage, spoilage or theft of inventory items.&middot; Monitor department spending and recommend corrective actions as necessary.&middot; Review and negotiate tender documents and vendor contracts as necessary.&middot; Ensure the best candidates fill vacancies by participating in the recruitment of Employees under your supervision.&middot; Develop and constantly review the succession plan within your division and develop cross training and professional development programmes for the advancement of potential Supervisors and Managers.&middot; Conduct regular performance appraisals for Managers and Supervisors to assess employment eligibility during their probation period, and opportunities for development throughout their career with the Hotel and SBI.&middot; Ensure Managers within your division are properly carrying out probationary reviews and performance appraisals as required and review all appraisals for underperforming Employees.&middot; Identify training opportunities and ensure training objectives are met within your division.Job Types: Full-time, Contract

Head Chef/Sous Chef

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