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food services supervisor - arabic speaker

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food service supervisor

Mandarin Oriental Hotel Group

<div>Food and Beverage Supervisor 


Mandarin Oriental Muscat is looking for a Food and Beverage Supervisor to join our Food and Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. 


Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views. 


Responsibilities
<ul>
<li>Display full knowledge of food and beverage and dining venue offering.</li>
<li>Ensure colleagues start and finish shifts at the correct time.</li>
<li>Assist in setting up tables for all meal periods.</li>
<li>Assist colleagues in setting up service stations according to MEP standards.</li>
<li>Be familiar with all billing procedures.</li>
<li>To handle all banqueting area relevant equipment.</li>
<li>Attend daily meetings.</li>
<li>Attend all mandatory training sessions arranged by MO.</li>
<li>Ensure correct quality, presentation and delivery of all dishes and drinks.</li>
<li>Perform all administrative tasks designated to him/her by management.</li>
</ul><ul><li>Supervise F&amp;B service by directing and supporting his/her subordinates</li>
<li>Ensure that the restaurant area is adequately staffed during his/her shift and to notify his/her superior of any shortages.</li>
</ul><ul><li>Identify and carry out any specific training and development needs among the team.</li>
</ul><ul><li>Support company's philosophy and company culture through the use of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.</li>
<li>Support company's philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring Guest Satisfaction and the achievement of our Mission Statement.</li>
<li>Mandarin Oriental, Muscat has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.</li>
</ul><ul><li>Taking reservations accurately where necessary while keeping track of guest&rsquo;s preferences.</li>
<li>Greeting and seating guests according to MO standards.</li>
<li>Presenting the menu correctly to each guest.</li>
<li>Taking orders from all guests in line with event policy.</li>
<li>Offering suggested up-selling based on outlet policy.</li>
<li>Serving food and beverages according to MO standards.</li>
<li>Assist colleagues in clearing plates and tables and ensuring general table maintenance throughout the meal.</li>
<li>Presenting the bill and handle payment procedures.</li>
<li>Ensure guest satisfaction at all times and proactively seek feedback.</li>
<li>Handling special requests from guests and VIPs.</li>
<li>Implement service recovery actions and follow up.</li>
<li>Bidding guests farewell when leaving the venue.</li>
<li>Anticipating the guests&rsquo; needs by keeping control of service flow and identify potential bottle necks.</li></ul> 


Our commitment to you
<ul>
<li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li></ul></div>

Food and Beverage Supervisor

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25128266
 
 
 
 Job Category
 
 Food and Beverage &amp; Culinary
 
 
 
 Location
 
 JW Marriott Hotel Muscat, Madinat Al Irfan, Airport Heights, Muscat, Oman, Oman, 113VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
 
 
 Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: At least 2 years of related work experience.
 
 
 Supervisory Experience: At least 1 year of supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Food Services Supervisor - Arabic Speaker

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25131833
 
 
 
 Job Category
 
 Food and Beverage &amp; Culinary
 
 
 
 Location
 
 JW Marriott Hotel Muscat, Madinat Al Irfan, Airport Heights, Muscat, Oman, Oman, 113VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 Assurer un travail d'&eacute;quipe coh&eacute;rent pour garantir un service optimal et la satisfaction des besoins des clients. Contr&ocirc;ler l'apparence et la tenue vestimentaire du personnel et corriger toute n&eacute;gligence. Assurer les t&acirc;ches associ&eacute;es &agrave; l&rsquo;ouverture et &agrave; la fermeture du service, y compris la mise en place des fournitures et outils n&eacute;cessaires, le nettoyage de tous les &eacute;quipements et de toutes les zones, la fermeture des portes, etc. Contr&ocirc;ler les zones de stockage, le respect du PEPS et la propret&eacute;. Remplir les documents des inventaires et stocks programm&eacute;s, et commander les fournitures requises. Contr&ocirc;ler les places disponibles dans les salles &agrave; manger, le service, la s&eacute;curit&eacute; et le bien &ecirc;tre des clients. Remplir les commandes de travaux pour les r&eacute;parations d'entretien. Aider la direction &agrave; embaucher, former, planifier, &eacute;valuer, conseiller, rappeler les r&egrave;gles de disciplines, motiver et accompagner les employ&eacute;s ; servir de mod&egrave;le et de r&eacute;f&eacute;rent pour les proc&eacute;dures Guarantee of Fair Treatment (Garantie de l'&eacute;galit&eacute;)/Open Door Policy (Politique de la porte ouverte).
 
 
 Suivre et appliquer toutes les politiques et proc&eacute;dures de s&eacute;curit&eacute; de la cha&icirc;ne; rapporter les probl&egrave;mes de maintenance, les risques d&rsquo;accident, les accidents ou les blessures; suivre les formations et obtenir les certifications requises en mati&egrave;re de s&eacute;curit&eacute;. Veiller &agrave; ce que son uniforme et son apparence soient propres et professionnels. Respecter la confidentialit&eacute; des renseignements exclusifs; prot&eacute;ger les biens de l&rsquo;entreprise. Soutenir tous les coll&egrave;gues et les traiter avec dignit&eacute; et respect. Soutenir l&rsquo;&eacute;quipe dans l&rsquo;atteinte des objectifs communs. Se conformer aux attentes et aux normes d&rsquo;assurance qualit&eacute;. D&eacute;placer, soulever, porter, pousser, tirer et placer des objets pesant jusqu&rsquo;&agrave; 50 livres (22,7 kg) sans assistance. Se tenir debout, assis ou marcher pendant une p&eacute;riode prolong&eacute;e ou pour un quart de travail complet. Lire et v&eacute;rifier visuellement l&rsquo;information dans une vari&eacute;t&eacute; de formats (p. ex., en petits caract&egrave;res). Inspecter visuellement les outils, l&rsquo;&eacute;quipement et les machines (p. ex., pour identifier les d&eacute;fauts). Saisir, faire tourner et manipuler des objets de taille et de poids diff&eacute;rents n&eacute;cessitant une excellente motricit&eacute; et coordination &oelig;il-main. Atteindre les objets au-dessus de la t&ecirc;te et au-dessous des genoux, y compris se plier, faire des rotations du corps, tirer et se baisser. Se d&eacute;placer dans des espaces &eacute;troits, confin&eacute;s, ou &eacute;lev&eacute;s. Monter et descendre les escaliers et les rampes de service. Accueillir et reconna&icirc;tre tous les clients selon les normes de l&rsquo;entreprise. Parler aux autres en utilisant un langage clair, appropri&eacute; et professionnel et r&eacute;pondre au t&eacute;l&eacute;phone en utilisant l&rsquo;&eacute;tiquette appropri&eacute;e. &Eacute;couter et r&eacute;agir de mani&egrave;re appropri&eacute;e aux pr&eacute;occupations des clients et aux autres employ&eacute;s. Utiliser un langage clair et courtois lors de toute communication. Effectuer toutes les autres t&acirc;ches demand&eacute;es par les responsables et qui correspondent au poste.
 
 
 
 Qualifications Recommand&eacute;es
 
 
 
 Niveau d&rsquo;&eacute;tudes:Dipl&ocirc;me d&rsquo;&eacute;tudes secondaires ou &eacute;quivalence de niveau secondaire.
 
 
 Exp&eacute;rience de travail connexe:Au moins 2 ans d&rsquo;exp&eacute;rience de travail connexe.
 
 
 Exp&eacute;rience de supervision:Au moins 1 an d&rsquo;exp&eacute;rience de supervision.
 
 
 Permis ou certification:Aucune
 
 
 
 Chez Marriott International, nous nous engageons &agrave; promouvoir l&rsquo;&eacute;galit&eacute; d&rsquo;acc&egrave;s &agrave; l&rsquo;emploi, &agrave; accueillir dignement chaque personne et &agrave; offrir les m&ecirc;mes opportunit&eacute;s &agrave; tous. Nous avons instaur&eacute; un environnement dans lequel les particularit&eacute;s de nos collaborateurs sont appr&eacute;ci&eacute;es et c&eacute;l&eacute;br&eacute;es. Notre plus grande force r&eacute;side dans le m&eacute;lange vari&eacute; de cultures, de comp&eacute;tences et d&rsquo;exp&eacute;riences de nos collaborateurs. Nous veillons &agrave; pr&eacute;venir toute discrimination fond&eacute;e sur des crit&egrave;res prot&eacute;g&eacute;s, notamment le handicap, le statut de v&eacute;t&eacute;ran et tout autre aspect couvert par la loi en vigueur.
 
 
 
 Les &eacute;tablissements Marriott Hotels s'efforcent d'&eacute;lever l'art de l'h&ocirc;tellerie en innovant d&egrave;s qu'ils le peuvent tout en pr&eacute;servant le confort propre &agrave; ce qui nous est familier partout dans le monde. En tant que collaborateur ou collaboratrice Marriott Hotels, vous nous aiderez &agrave; tenir notre promesse, celle d'une h&ocirc;tellerie de qualit&eacute;, toujours (&laquo; Wonderful Hospitality. Always &raquo;), en offrant un service attentionn&eacute;, sinc&egrave;re et novateur qui respecte et d&eacute;veloppe ce patrimoine vivant. Avec notre nom synonyme d'h&ocirc;tellerie partout dans le monde, nous vous accueillons avec fiert&eacute; pour d&eacute;couvrir les possibilit&eacute;s de carri&egrave;re chez Marriott Hotels. En rejoignant Marriott Hotels, vous int&eacute;grerez le portefeuille d'enseignes de Marriott International.
 
 Rejoignez
 
 une entreprise qui vous donne la possibilit&eacute; de donner le meilleur de vous-m&ecirc;me, de
 
 trouver
 
 un sens &agrave; votre vie professionnelle, de
 
 faire partie
 
 d'une &eacute;quipe internationale d'exception et de
 
 devenir
 
 la meilleure version de vous-m&ecirc;me.
 
 
 JW Marriott fait partie du portefeuille d'&eacute;tablissements de luxe de Marriott International et se compose de plus de 100 superbes &eacute;tablissements situ&eacute;s dans les villes portes d'acc&egrave;s &agrave; leur r&eacute;gion et dans les plus beaux sites de vill&eacute;giature partout dans le monde. Pour JW, nos collaborateurs et collaboratrices passent en premier. Parce que si vous vous sentez bien, notre client&egrave;le le sera aussi. Les collaborateurs et collaboratrices JW Marriott sont des personnes assur&eacute;es, innovantes, authentiques et intuitives qui poursuivent l'h&eacute;ritage laiss&eacute; par le fondateur de l'entreprise J. Willard Marriott, &agrave; qui l'enseigne doit son nom. Nos h&ocirc;tels offrent une exp&eacute;rience de travail unique, o&ugrave; vous ferez partie d'une communaut&eacute; et vivrez une v&eacute;ritable camaraderie avec un groupe de coll&egrave;gues vari&eacute;. JW offre des opportunit&eacute;s de formation, de d&eacute;veloppement et de reconnaissance et, plus important encore, un endroit o&ugrave; nourrir vos passions dans un environnement luxueux qui met l'accent sur un bien-&ecirc;tre holistique. Traiter notre client&egrave;le de fa&ccedil;on exceptionnelle, c'est d'abord prendre soin de nos collaborateurs et collaboratrices. C'est ce que nous appelons The JW Treatment&trade;. En rejoignant JW Marriott, vous int&eacute;grerez le portefeuille d'enseignes de Marriott International.
 
 Rejoignez
 
 une entreprise qui vous donne la possibilit&eacute; de donner le meilleur de vous-m&ecirc;me, de
 
 trouver
 
 un sens &agrave; votre vie professionnelle, de
 
 faire partie
 
 d'une &eacute;quipe internationale d'exception et de
 
 devenir
 
 la meilleure version de vous-m&ecirc;me.
</div>

Food Services Supervisor

<div>Additional Information 
Job Number25128266 
Job CategoryFood and Beverage &amp; Culinary 
LocationJW Marriott Hotel Muscat, Madinat Al Irfan, Airport Heights, Muscat, Oman, Oman, 113 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. 
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Conservatorium Hotel

<div><div><div>Bar Supervisor
 <div></div><div><div><ul><div>543328
</div> </ul></div><div></div><div><ul><div>Food &amp; Beverage
</div> </ul></div><div></div><div><ul><div>Full time
</div></ul></div><div></div><div><ul><div><div>Mandarin Oriental, Muscat
</div></div>
</ul></div></div><div>Bar Supervisor

Mandarin Oriental Muscat is looking for a Bar Supervisor to join our Food and Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.

About the job

The Bar Supervisor is responsible for, but not limited to, supervising the service in the bar venue. To provide back up for the Assistant Restaurant Manager, take responsibility for supervising and coordinating the daily bar activities and maintaining the highest standard of service established by the hotel.

Responsibilities
<ul>
<li>Display full knowledge of food and beverage and dining venue offering.</li>
<li>Ensure colleagues start and finish shifts at the correct time.</li>
<li>Assist in setting up bar for all meal periods.</li>
<li>Assist colleagues in setting up bar service stations according to MEP standards.</li>
<li>Be familiar with all billing procedures.</li>
<li>To handle all banqueting area relevant equipment.</li>
<li>Attend daily meetings.</li>
<li>Attend all mandatory training sessions arranged by MO.</li>
<li>Mandarin Oriental, Muscat has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.</li>
<li>Act as a hotel ambassador always.</li>
<li>To carry out any additional duties requested by management, related to hotel operational activities</li>
<li>Follow the principle of the 5Ps &lsquo;Proper Planning Prevents Poor Performance&rsquo; at all times.</li>
<li>Ensure correct quality, presentation and delivery of all drinks.</li>
<li>Perform all administrative tasks designated to him/her by management.</li>
<li>Supervise F&amp;B service by directing and supporting his/her subordinates.</li>
<li>Ensure that the bar area is adequately staffed during his/her shift and to notify his/her superior of any shortages.</li>
<li>Identify and carry out any specific training and development needs among the team.</li>
<li>Support company's philosophy and company culture through the use of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.</li>
<li>Support company's philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring Guest Satisfaction and the achievement of our Mission Statement.</li>
<li>Taking reservations accurately where necessary while keeping track of guest&rsquo;s preferences.</li>
<li>Greeting and seating guests according to MO standards.</li>
<li>Presenting the menu correctly to each guest.</li>
<li>Offering suggested up-selling based on outlet policy.</li>
<li>Serving beverages according to MO standards.</li>
<li>Assist colleagues in clearing plates and tables and ensuring general table maintenance throughout the meal.</li>
<li>Presenting the bill and handle payment procedures.</li>
<li>Ensure guest satisfaction at all times and proactively seek feedback.</li>
<li>Handling special requests from guests and VIPs.</li>
<li>Implement service recovery actions and follow up.</li>
<li>Bidding guests farewell when leaving the venue.</li>
<li>Anticipating the guests&rsquo; needs by keeping control of service flow and identify potential bottle necks.</li>
<li>Ensure that hotel grooming and hygiene standards are being maintained, enhancing a professional image.</li>
<li>Ensure that the environment of the outlet is being maintained to MO standards.</li>
<li>Be aware of, and comply with, safe working practices as laid down under FLHSS. This will include your awareness of any specific hazards at your workplace.</li>
<li>Be aware of and comply with local and relevant Food Hygiene Standards.</li>
<li>Wear any appropriate protective clothing provided by or recommended by the Hotel.</li>
<li>Report any defects in the building, plant or equipment according to the Hotel procedures.</li>
<li>Ensure any accidents to colleagues, guests or visitors are reported in accordance with Hotel procedures.</li>
<li>Attend all statutory fire training and to be fully conversant with and abide by all rules concerning, fire, health &amp; safety.</li>
<li>Be aware of Fire safety plans.</li>
<li>Adhere to Safe &amp; Sound procedures regarding Health &amp; safety.</li>
<li>Adhere to Safe &amp; Sound procedures regarding HACCP standards.</li>
<li>Attend any training deemed appropriate by your Head of Department.</li>
<li>To be responsible for the Safe &amp;Sound procedures followed by your peers.</li>
</ul>
Our commitment to you
<ul>
<li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
We&rsquo;re Fans. Are you?</div></div></div></div>

Bar Supervisor

Renaissance Corporate Services

Shangri-La Barr Al Jissah Muscat, Sultanate of Oman
 
Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
The F&B Culinary Intern supports the kitchen team in the preparation and presentation of food in accordance with hotel standards. This role provides hands-on experience in culinary operations, food hygiene practices, and teamwork in a professional kitchen environment, while learning from experienced chefs and culinary professionals.
 
Key Responsibilities: 
Assist in the preparation and cooking of menu items under the supervision of senior kitchen staff.
 Support mise-en-place duties such as chopping, portioning, marinating, and setting up stations.
 Help with plating and presentation of dishes during service hours.
 Maintain cleanliness and organization in kitchen areas, including workstations, storage, and refrigeration.
 Learn and follow food safety and hygiene standards as per hotel and local health regulations.
 Assist with receiving, storing, and inventorying kitchen supplies and ingredients.
 Observe and participate in daily kitchen operations, including team briefings and shift changes.
 Collaborate with the kitchen and service teams to ensure timely and efficient food delivery.
 Report any equipment issues or safety concerns to the supervisor or chef in charge.
 Participate in training sessions to develop culinary techniques and industry knowledge.
 
Qualifications and Skills: 
Currently enrolled in a culinary, hospitality, or related program (or recent graduate seeking internship experience).
 Strong interest in culinary arts and kitchen operations.
 Willingness to learn in a fast-paced and high-pressure environment.
 Basic knowledge of kitchen tools, equipment, and food handling (training provided).
 Good teamwork, time management, and communication skills.
 Physically fit and able to work on feet for extended periods and perform kitchen tasks.
 Flexible with working hours, including weekends, holidays, and early or late shifts.

F&B Culinary Intern (173146)

Shangri-La Barr Al Jissah Muscat Muscat, Sultanate of Oman
 
Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.
 
As a Guest Relations Supervisor at Shangri-La Muscat, you will play a key role in creating exceptional guest experiences from arrival to departure. You will supervise the Guest Relations team, ensure consistent service excellence, and act as a central point of contact for guests throughout their stay. This role requires a proactive, guest-focused approach with strong leadership and organizational skills.
 
We expect you to: 
Oversee the daily activities of the guest relations team, ensuring smooth and professional service delivery in line with Shangri-La standards.
 
Personally welcome VIPs and long-stay guests. Monitor guest satisfaction throughout their stay and ensure personalized, thoughtful service.
 
Handle guest feedback and resolve issues effectively and empathetically, ensuring positive outcomes and follow-up.
 
Collaborate with Front Office, Housekeeping, Food & Beverage, and other departments to ensure guest preferences and special requests are honored.
 
Maintain accurate guest records, preferences, and feedback in the property management system. Utilize data to enhance future stays.
 
Uphold and communicate Shangri-La’s core values, delivering experiences that reflect the resort’s luxury positioning.
 
We expect you to have: 
Strong leadership and communication skills.
 
A proactive, problem-solving mindset with the ability to handle guest feedback effectively.
 
Strong organizational skills, with the ability to multitask and prioritize.
 
A natural ability to connect with guests and ensure their needs are exceeded.
 
Flexibility to work on weekends, holidays, and shifts as required.

Guest Relations Supervisor (172403)

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