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operations manager

Green Umbrella Recruitment

<div><h3 class="jobSectionHeader">Job Information</h3>
<ul><div>Date Opened
<div>12/28/2025
</div></div><div>Job Type
<div>Full time
</div></div><div>Job Opening Status
<div>On-Hold
</div></div><div>Work Experience
<div>15+ Years
</div></div><div>Industry
<div>Financial Services
</div></div><div>City
<div>Muscat
</div></div><div>State/Province
<div>Muscat
</div></div><div>Country
<div>Sultanate of Oman
</div></div><div>Zip/Postal Code
<div>0000</div></div></ul></div>
 <div>We are seeking a highly qualified Operations Manager to oversee the secure and efficient management of our high-value asset management facility. This role encompasses the management of logistics, inventory control, IT systems, client services, and operational support functions. The position ensures compliance with local and international regulations, particularly AML (Anti-Money Laundering) and KYC (Know Your Customer) protocols, while maintaining operational integrity and high standards of security. 
Key Responsibilities: 
Operations Oversight: 
<ul><li>
Oversee and manage all aspects of facility operations, including secure storage and transportation of high-value assets. 
</li><li>
Implement streamlined procedures and workflows to optimize efficiency in inventory control, client services, IT systems, and administrative processes. 
</li><li>
Develop and monitor key performance indicators (KPIs) to measure operational efficiency, security effectiveness, and client satisfaction, using these insights to drive continuous improvements.</li></ul> 
Inventory Management: 
<ul><li>
Ensure accurate and real-time tracking of inventory through technologies like RFID and barcode systems. 
</li><li>
Maintain a robust inventory management system that supports the secure and compliant handling of all stored assets.</li></ul> 
Client Services: 
<ul><li>
Manage high-level customer interactions, ensuring exceptional service while maintaining confidentiality and security standards. 
</li><li>
Address and resolve escalated client requests or issues in coordination with the client services team.</li></ul> 
IT &amp; Systems Integration: 
<ul><li>
Oversee the implementation and maintenance of IT systems critical to facility operations, including security, asset tracking, and inventory management systems. 
</li><li>
Ensure that all operational processes are supported by advanced technological solutions to improve efficiency and security.</li></ul> 
Compliance &amp; Risk Management: 
<ul><li>
Ensure full compliance with AML, KYC, and other relevant regulations, working closely with the Compliance and Risk Management teams to mitigate operational risks. 
</li><li>
Continuously review and enhance internal controls and security measures to safeguard assets and operational processes. 
</li><li>
Maintain awareness of international compliance standards, aligning operations with global best practices in high-value asset management and security.</li></ul> 
Crisis Management and Contingency Planning: 
<ul><li>
Design and implement crisis management protocols and contingency plans to handle unforeseen events, ensuring rapid response and minimal disruption to facility operations.</li></ul> 
Logistics &amp; Security: 
<ul><li>
Oversee the inbound and outbound logistics for secure transportation of assets, ensuring all legal, procedural, and security standards are met. 
</li><li>
Maintain and enforce strict security protocols to safeguard the facility and its operations, including access control and asset handling procedures.</li></ul> 
Team Leadership: 
<ul><li>
Lead and manage teams responsible for operations, IT, inventory control, client services, and administrative support, ensuring all departments work collaboratively to meet operational goals. 
</li><li>
Provide mentorship and development opportunities to staff, fostering a high-performance culture.</li></ul> 
Vendor and Partnership Management: 
<ul><li>
Manage relationships with external vendors and partners, ensuring that service standards align with the company&rsquo;s security and operational goals.</li></ul> 
Facility &amp; Maintenance Management: 
<ul><li>
Collaborate with the maintenance team to ensure that the facility and its systems are well-maintained and compliant with safety, security, and regulatory standards. 
</li><li>
Explore opportunities to improve operational sustainability and resource efficiency, incorporating eco-friendly practices into facility management and logistics wherever possible.</li></ul> 
Reporting &amp; Documentation: 
<ul><li>
Prepare regular reports on operational performance, security measures, inventory control, and compliance, and present them to senior management. 
</li><li>
Ensure the accurate documentation and archiving of all facility-related activities, transactions, and compliance checks.</li></ul> 
Deputy to CEO: 
<ul><li>
Act as the primary deputy to the Managing Director/CEO, taking full responsibility for managing the facility in their absence.</li></ul><div></div><h3 class="jobSectionHeader"> 
Requirements</h3><ul><li>
Education: Bachelor&rsquo;s degree in Finance, Banking, Business Administration, Logistics, Security Management, or a related field. 
</li><li>
Experience: Minimum 15-18 years of experience in operations management, ideally in a high-security or financial environment. 
</li><li>
Compliance Knowledge: Strong understanding of AML, KYC, and compliance protocols, particularly in asset or inventory management. Familiarity with international compliance standards and regulations. 
</li><li>
Leadership Experience: Proven ability to manage and motivate a diverse, multi-disciplinary team. 
</li><li>
Technical Expertise: Expertise in inventory management systems and technologies such as RFID and barcode systems. 
</li><li>
Communication Skills: Advanced English proficiency required for communication with clients, stakeholders, and management. 
</li><li>
Customer Service Orientation: Excellent communication skills with a strong focus on client satisfaction. 
</li><li>
Confidentiality and Security: Ability to work in a highly secure, regulated, and confidential environment. 
</li><li>
Problem-Solving Skills: Strong problem-solving, organizational, and decision-making skills. 
</li><li>
Logistics Knowledge: Familiarity with secure logistics and transportation of high-value assets is highly desirable.</li></ul> 
Preferred Qualifications: 
<ul><li>
Experience in high-value asset management, financial services, or high-security environments. 
</li><li>
Professional certifications such as Certified Protection Professional (CPP), Certified Fraud Examiner (CFE), or related asset management and security certifications are highly desirable. 
</li><li>
Certifications in compliance, risk management, or relevant operational areas.</li></ul><div></div><h3 class="jobSectionHeader"> 
Benefits</h3><ul><li>
Competitive salary and benefits package. 
</li><li>
Opportunity to work in a high-security, specialized industry. 
</li><li>
Professional growth opportunities in a dynamic, fast-paced environment.</li></ul></div><div></div>

Operations Manager (COO)

Beyond ONE

<div>
 
 We don&rsquo;t think about job roles in a traditional way. We are anti-silo. Anti-career stagnation. Anti-conventional.
 
 
 
 
 
 Beyond ONE is a digital services provider radically reshaping the personalised digital ecosystems of consumers in high growth markets around the world. We&rsquo;re building a digital services aggregator platform, with a strong telco foundation, and a profitable growth strategy that empowers users to drive their own experience&mdash;subscribe once, source from many, and only pay for what you actually use.
 
 
 
 
 
 Since being founded in 2021, we&rsquo;ve acquired Virgin Mobile MEA, Friendi Mobile MEA and Virgin Mobile LATAM (with 6.5 million subscribers) and 1600 dedicated colleagues across Chile, Colombia, KSA, Kuwait, Mexico, Oman, Pakistan and UAE.
 
 
 
 
 
 To disrupt for good takes a rebellious spirit, a questioning mind and a warm heart. We really care about how to get things done and not who manages who. We benefit from our diversity, and together, we disrupt the way we and others thinkin about our lives for good.
 
 
 
 
 
 Do you want to exchange ideas, learn from each other and leave your mark on our journey? This is the place for you.
 
 
 
 
 
 
 Why this role matters
 
 :
 
 
 
 
 
 As Technical Operations Manager, you will lead the end-to-end operations of our Intelligent Network (IN), Value-Added Services (VAS), and Online Charging Systems (OCS) &mdash; the core platforms driving FRiENDi&rsquo;s customer experience and revenue performance. Integration with host operator(s) for services such as Data, Voice, and SMS &mdash; and ensuring the reliability of these connections &mdash; is a critical focus of this role. You will manage system &amp; application reliability, product enablement, SIM/eSIM and voucher lifecycles, vendor coordination, and compliance with local regulatory requirements. This cross-functional leadership role ensures that our digital and telecom services remain stable, secure, and continuously optimized &mdash; serving as the bridge between technical operations, vendors, and government agencies.
 
 
 
 
 
 
 What success looks like
 
 :
 
 
 
 
 
 In your first year, you will:
 
 <ul>
 <li>
 Maintain exceptional platform uptime and operational reliability across IN, VAS, and OCS.
 </li>
 <li>
 Ensure 100% uptime for all integrations with host operator(s) in Oman.
 </li>
 <li>
 Implement structured KPI dashboards and reporting processes to track service performance, uptime, and SLA compliance.
 </li>
 <li>
 Lead accurate and timely management of SIM/eSIM orders and voucher lifecycles, ensuring 100% system and HLR synchronization.
 </li>
 <li>
 Strengthen vendor management workflows, ensuring all partners meet FRiENDi Oman&rsquo;s technical and performance expectations.
 </li>
 <li>
 Serve as FRiENDi&rsquo;s focal point for external bodies and agencies (such as the Royal Oman Police, Public Prosecution, and telecom regulators).
 </li>
 <li>
 Deliver timely reporting, audit readiness, and zero non-compliance against legal and regulatory obligations.
 </li>
 <li>
 Foster a high-performance operations team culture focused on accountability and continuous improvement.
 </li>
 </ul>
 
 
 
 
 
 Why this is for you
 
 :
 
 
 
 
 
 If you're keen to lead complex telco operations, ensure national-scale availability of services, and collaborate with multiple stakeholders across commercial, regulatory, and technical domains &mdash; this is your calling. We&rsquo;re looking for someone unafraid to own outcomes, engineer continuity, and shape operations that underpin millions of customer journeys.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 In this role, you will:
 
 <ul>
 <li>
 Lead day-to-day operations of FRiENDi Oman&rsquo;s IN, VAS, and OCS platforms, ensuring high availability and reliability.
 </li>
 <li>
 Collaborate with the host MNO to maintain end-to-end service integration across Data, Voice, and SMS.
 </li>
 <li>
 Manage SIM/eSIM and voucher lifecycle processes, ensuring accurate synchronization with internal systems and HLR.
 </li>
 <li>
 Monitor platform performance using tools like Grafana or Zabbix, and resolve incidents through root cause analysis and escalation management.
 </li>
 <li>
 Track and report operational KPIs related to uptime, SLA compliance, and service quality.
 </li>
 <li>
 Coordinate with vendors, internal teams, and regulatory bodies to meet technical, legal, and performance standards.
 </li>
 <li>
 Support audit readiness, compliance procedures, and operational governance across all technical domains.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Attributes
 
 
 
 We&rsquo;re seeking someone who embodies the following:
 
 
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Telecommunications, Computer Science, or a related technical field.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 6-10 years in IN, VAS, or OCS platforms
 </li>
 <li>
 Strong experience in managing MNO integration, SIM/eSIM, and real-time service platforms.
 </li>
 </ul>
 
 
 
 
 
 Technical Skills
 
 
 
 
 Must-haves:
 
 
 <ul>
 <li>
 Strong knowledge of telecom service platforms including IN, OCS, VAS, SIM/eSIM, and voucher systems
 </li>
 <li>
 Understanding of signaling protocols such as Diameter, CAMEL, and MAP
 </li>
 <li>
 Hands-on experience with monitoring and observability tools such as Grafana, Zabbix, or Dynatrace
 </li>
 <li>
 Proficiency in Linux-based environments for troubleshooting and analysis
 </li>
 <li>
 Proven track record in incident response, SLA management, and service performance reporting
 </li>
 </ul>
 
 
 
 
 
 Nice-to-haves:
 
 
 <ul>
 <li>
 Certifications such as ITIL, PMP/Prince2, or similar.
 </li>
 <li>
 Exposure to cloud-native telecom stacks and automation tools.
 </li>
 </ul>
 
 
 
 
 
 Unique Attributes
 
 
 <ul>
 <li>
 Thrives in fast-paced, SLA-driven environments with high service reliability requirements.
 </li>
 <li>
 Strong stakeholder management skills&mdash;able to work across vendors, regulators, and internal domains.
 </li>
 <li>
 Detail-oriented with strong documentation, reporting, and audit-readiness practices.
 </li>
 <li>
 Team player with leadership ability and a hands-on approach to complex technical challenges.
 </li>
 </ul>
 
 
 
 
 
 What we offer:
 
 
 <ul>
 <li>
 Rapid learning opportunities - we enable learning through flexible career paths, exposure to challenging &amp; meaningful work that will help build and strengthen your expertise.
 </li>
 <li>
 Hybrid work environment - flexibility to work from home 2 days a week in the UAE &amp; Pakistan.
 </li>
 <li>
 Healthcare and other local benefits offered in market.
 </li>
 </ul>
 
 
 
 
 By submitting your application, you acknowledge and consent to the use of Greenhouse &amp; BrightHire during the recruitment process. This may include the storage and processing of your data on servers located outside your country of residence. For further information, please contact us at dataprivacy@beyond.one.
 
</div>

Technology Operations Manager

Mandarin Oriental

<div>
 Mandarin Oriental Muscat is looking for a
 
 Spa Operations Manager
 
 to join our
 
 Spa
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 
 Manager on Duty
 
 
 
 
 <ul>
 <li>
 Reports to the Director of Rooms.
 </li>
 <li>
 Responsible for the operations of the entire Spa &amp; Wellness including guest interactions.
 </li>
 <li>
 Review treatments and notes on Spa Soft.
 
 
 </li>
 </ul>
 
 
 Spa Operations
 
 
 
 
 <ul>
 <li>
 Will be in charge of the daily spa operations which includes but not limited to guest complaints, therapist needs, telephone calls and Spa reception.
 </li>
 <li>
 Complete Spa and Fitness tour to review standards, procedures, and operational status.
 </li>
 <li>
 Coordinate scheduling of duty rosters, annual leave, and bank holidays for all colleagues.
 </li>
 <li>
 Review treatment rooms which include treatment trolley, closets millwork, linens, treatment beds and equipment upkeep daily to ensure all standards are met.
 </li>
 <li>
 Responsible for motivating retail sales and ensure that all sales are recorded accurately.
 </li>
 <li>
 Responsible for timely documentation and the discipline of the colleagues in accordance with progressive discipline procedures outlined in Human Resources Strategic Policy.
 </li>
 <li>
 Reading and replying to the many essential emails, regarding Spa, meetings, groups, and VIP&rsquo;s.
 </li>
 <li>
 Professional treatment room inventory checks.
 </li>
 <li>
 Professional product inventory checks.
 </li>
 <li>
 Accountable for all professional stock in the spa and storeroom.
 </li>
 <li>
 Ensuring all therapists are booked in the correct room. Ensuring that the treatment rooms are used to the maximum potential.
 </li>
 <li>
 Keeping track of the training hours of the therapists.
 </li>
 <li>
 Frequent checks of equipment and facilities to ensure safety and prevent loss of equipment due to negligence of wear and tear.
 
 
 </li>
 </ul>
 
 
 Inventory
 
 
 
 
 <ul>
 <li>
 Ensure purchasing requests are submitted once per month or once every three months for all professional products.
 </li>
 <li>
 Ensure the end of the month inventory is completed in SpaSoft.
 </li>
 <li>
 Assist in the evaluation of current products and new product lines for professional and retail use.
 
 
 </li>
 </ul>
 
 
 Finance
 
 
 
 
 <ul>
 <li>
 Ensure KPIs are updated at the end of each month.
 </li>
 <li>
 Review the spa treatments turn away reports regularly to ensure the maximization of therapist time and that all financial objectives are being met.
 </li>
 <li>
 Yearly budget preparation.
 </li>
 <li>
 Monthly statistic reports preparation.
 </li>
 <li>
 Calculate tips, retail commission day by day &ndash; appointment by appointment.
 </li>
 <li>
 Oversee monthly incentives for the Spa colleagues.
 </li>
 <li>
 Creates exciting incentive programmes for the team.
 </li>
 <li>
 Ensure all professional invoices are accounted for and paid.
 </li>
 <li>
 Check daily figures to keep on top of spa revenue.
 
 
 </li>
 </ul>
 
 
 Training
 
 
 
 
 <ul>
 <li>
 Conduct induction trainings for new therapists within the spa.
 </li>
 <li>
 Conduct treatment training of Mandarin Oriental Signature Spa therapies and Spa Journeys.
 </li>
 <li>
 Signing off the spa monthly training calendar.
 </li>
 <li>
 Refresher training for all therapists to ensure comfort in the treatment descriptions to guests.
 </li>
 <li>
 Ensuring all Mandarin Oriental Signature treatments refresher training is conducted on a regular basis.
 </li>
 <li>
 Review that Standard Operating Procedures (SOP) have been taught and standards are met.
 </li>
 <li>
 Review of all Departmental Learning Checklists for all therapists are in order and training hours are tracked. Update Training Matrix accordingly.
 </li>
 <li>
 Continuous retail training for the entire team.
 </li>
 <li>
 Organise mystery shoppers to help increase and stay consistent in terms of quality standards.
 </li>
 <li>
 Keep your own knowledge in line with the industry.
 </li>
 <li>
 Customer Focus:
 </li>
 <li>
 Handling guest complaints in regard to treatments and therapists.
 </li>
 <li>
 Co-ordinating Lifestyle Consultation form with guests where unusual medical circumstances could interfere with Spa treatments chosen.
 </li>
 <li>
 Colleague Relations:
 </li>
 <li>
 Administrative Duties:
 </li>
 <li>
 Follow up on maintenance issues within the spa and treatment rooms in HOTSOS.
 </li>
 <li>
 Conduct weekly walk through with assistant chief engineer on outstanding maintenance issues.
 </li>
 <li>
 Review comments in LRA and TripAdvisor with the relevant Spa Colleagues.
 </li>
 <li>
 Additional Duties:
 
 
 </li>
 </ul>
 
 
 New Treatment Development
 
 
 
 
 <ul>
 <li>
 Conduct bi-yearly reviews of the treatments and product sales for the spa and check if change is necessary.
 </li>
 <li>
 Responsible for the development of new treatments.
 </li>
 <li>
 Responsible to test and evaluate new product lines.
 
 
 </li>
 </ul>
 
 
 Sales and Marketing
 
 
 
 
 <ul>
 <li>
 Liaise with the Communications on journalist bookings.
 </li>
 <li>
 Conducting interviews with journalists when is required.
 </li>
 <li>
 Development of the new Marketing Plan and Event Planner.
 </li>
 <li>
 Develop Spa promotional plan.
 
 
 </li>
 </ul>
 
 Skills &amp; Qualifications
 
 
 
 <ul>
 <li>
 NVQ level 3 in Beauty Therapy or equivalent CIDESCO, BTEC
 </li>
 <li>
 Therapy experience essential &ndash; 3-5 years Spa Management
 </li>
 <li>
 Spa knowledge and experience in a five-star luxury hotel environment is essential
 </li>
 <li>
 Must possess a strong knowledge of computer programs such as Microsoft Office, Windows, Outlook, Spa Soft
 </li>
 <li>
 Strong leadership skills
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 Ability to share knowledge with Colleagues
 </li>
 <li>
 Ability to apply knowledge to new situation
 </li>
 <li>
 Ability to work as part of a dedicated and passionate team
 </li>
 <li>
 Excellent personal presentation and interpersonal skills
 </li>
 <li>
 Experience of financial planning and management
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 </ul>
</div>

Spa Operations Manager

Rikaz Real Estate Development

Position Overview: We are seeking a results-driven and detail-oriented Food &amp; Beverage Operations Manager to oversee and optimize all aspects of our F&amp;B operations. The ideal candidate will have a strong foundation in financial management, including costing, reporting, and budget control, combined with extensive operational experience in the hospitality industry.Develop and execute strategies to increase sales, revenue, and profitability.Key Responsibilities:Financial Management:<ul><li>Develop, monitor, and manage budgets, ensuring efficient allocation of resources to maximize profitability.</li><li>Oversee costing and pricing strategies for food and beverages to maintain competitive and profitable margins.</li><li>Generate detailed financial reports on operational performance, sales, and expenses, presenting actionable insights to senior management.</li><li>Conduct regular reviews of financial performance, identifying areas for cost savings and revenue growth.</li></ul>Operational Excellence:<ul><li>Oversee daily operations across all F&amp;B outlets, ensuring consistency in quality, service, and guest satisfaction.</li><li>Implement and optimize operational processes to improve efficiency and minimize waste.</li><li>Ensure all venues adhere to local health and safety regulations and maintain high standards of cleanliness and hygiene.</li></ul>Menu Development &amp; Vendor Relations:<ul><li>Collaborate with chefs and beverage teams to refine menus and introduce innovative concepts.</li><li>Negotiate with suppliers to ensure cost-effective sourcing of quality ingredients and beverages.</li><li>Monitor inventory levels and implement controls to reduce waste and prevent shortages.</li></ul>Team Leadership &amp; Development:<ul><li>Recruit, train, and mentor staff, building a high-performing and motivated team.</li><li>Conduct regular performance evaluations, providing feedback and development opportunities for team members.</li><li>Foster a positive and collaborative work environment that prioritizes excellent service and teamwork.</li></ul>Guest Engagement &amp; Satisfaction:<ul><li>Regularly engage with guests to understand their preferences and address any concerns or complaints.</li><li>Work with marketing and promotional teams to drive traffic through special events, seasonal promotions, and customer loyalty initiatives.</li></ul>Strategic Planning:<ul><li>Analyze industry trends and competitor performance to develop strategies that enhance brand positioning and market share.</li><li>Identify opportunities for growth, including new service offerings or venue expansions.</li></ul>Qualifications:<ul><li>Experience:</li><li>A minimum of 7-8 years of experience in F&amp;B operations, with at least 3-4 years in a management role.</li><li>Proven experience as F&amp;B Manager managing multiple outlets, including caf&eacute;s, casual dining, and fine dining restaurants.</li><li>Strong sales-driven mindset with a track record of achieving revenue targets.</li><li>Proven expertise in financial aspects, including budgeting, costing, and reporting, is mandatory.</li><li>Skills and Attributes:</li><li>Strong analytical and problem-solving skills with the ability to make data-driven decisions.</li><li>Exceptional leadership and interpersonal skills to manage diverse teams and build positive relationships.</li><li>Ability to multitask and adapt to a fast-paced, dynamic environment.</li><li>Knowledge of industry trends and best practices in F&amp;B management.</li></ul>APPLY BY THIS LINK -https://docs.google.com/forms/d/e/1FAIpQLSeD9EodeJpVqEhQP8pdjmBbyqit_Q9LbuL8bILEq0ySQh3sgw/viewform?usp=sf_linkOR at talha@rikaz.omJob Type: Full-time

Food & Beverage (F&B) Operations Manager - Cafe, Fine Dining, Restaurants

Alisary Group

<h2>About the Role</h2>A growing real estate development group based in Muscat is seeking a highly driven and commercially minded Real Estate Operations &amp; Development Manager to act as a true success partner, not a traditional employee.This role requires a hands-on leader who manages the business as if it were their own — with full empowerment from the owners and full transparency under independent financial oversight.<h2>Objective</h2>To manage the full real estate development lifecycle, revive distressed or stalled assets, and achieve the highest possible financial efficiency within a transparent, externally audited operating environment.<h2>Key Responsibilities</h2><h3>Asset Management &amp; Business Development</h3>Review and assess the owners’ real estate portfolio, including vacant lands and projects halted since COVID.Develop urgent, practical plans to complete, restructure, or liquidate underperforming assets.Identify well-studied new investment opportunities and present concise feasibility studies to support acquisition decisions.<h3>Cost Engineering &amp; Supply Chain Management</h3>Build and manage a strong supplier and contractor network to achieve cost savings of no less than 20–30% without compromising visible quality.Lead sourcing strategies including local negotiations, bulk purchasing, or direct imports (e.g., from China) when commercially viable.<h3>Project &amp; Vendor Management</h3>Select, contract, and fully manage engineering offices, contractors, consultants, and marketing companies on behalf of the owners.Oversee on-site progress, timelines, and budgets, proactively resolving technical and operational obstacles.Exercise operational decision-making authority within approved budgets and governance frameworks.<h3>Government Relations &amp; Reporting</h3>Manage the government relations file and supervise the Omani PRO to secure licenses, approvals, and regulatory requirements.Submit regular, clear performance and financial reports to the owners.Operate in full cooperation and transparency with the independent external financial auditor, including complete disclosure of contracts, invoices, and transactions.<h2>Candidate Profile</h2>Proven hands-on experience in real estate operations, development, or asset turnaround.Strong commercial mindset with a focus on profitability, cost control, and execution.Solid understanding of supplier negotiations, construction costs, and project economics.High integrity, transparency, and comfort working under strict external financial audit.Leadership personality capable of operating under pressure and managing multiple stakeholders.Priority given to candidates currently based in Oman with deep knowledge of the local market, regulations, and suppliers (Omani or expatriate).<h2>&nbsp;</h2>

Real Estate Operations & Development Manager (Success Partner)

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Role Summary
 
 
 
 We&rsquo;re looking for a Assistant Operations Manager to join the team and focus on growing our own Grocery Store &ldquo;tMart&rdquo;, which is the region&rsquo;s first cloud store concept offering 20-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!
 
 
 
 What&rsquo;s On Your Plate?
 
 
 
 <ul>
 <li>
 Supporting the operations manager with full operations end to end (inventory management, pick-pack process, property/asset management, operational standards, expense control, maintenance related, deep-dives and special projects).
 </li>
 <li>
 Lead the Store operations team members from store managers till the pickers.
 </li>
 <li>
 Conduct a daily online call where KPIs are reviewed and new updates are shared.
 </li>
 <li>
 Conduct weekly store visits, shop floor audits and ensure all stores are compliant legally and following the company SOPs.
 </li>
 <li>
 Monitoring supervisors by ensuring they are accurately following the inventory. management processes, policies and proper execution of inventory management (stock-in and stock-out).
 </li>
 <li>
 Responsible for shrink/expiry control and Quality focus (in terms of inventory no damaged poor fresh food quality; close to expiry).
 </li>
 <li>
 Tracking order fulfillment, KPI, staff availability based on operational demands at all times.
 </li>
 <li>
 Supporting colleagues and working with other teams such as maintenance, PRO, IT, logistics, SSC, marketing, commercial and demand planning teams as and when required.
 </li>
 <li>
 Problem solves or escalate property management issues with necessary stakeholders.
 </li>
 <li>
 Fully competent on Microsoft office and other store staff tools.
 </li>
 <li>
 Expense Control: Support and advise on potential ways to reduce expenses without jeopardizing operational efficiency.
 </li>
 <li>
 Monitoring and supervising productivity, work standards and development of stores through weekly, monthly performance reviews and other initiatives.
 </li>
 <li>
 Monitor on ground issues and escalate any major performance issues to department manager with proposed solution and action plan.
 </li>
 <li>
 Stakeholder management and solution orientated.
 </li>
 <li>
 Support with improving the financial and operational performance of the operation.
 </li>
 <li>
 Execute action plans prepared by the department manager to address weak areas in need of improvement across stores.
 </li>
 <li>
 Lead new store initiatives roll outs in terms of execution and follow up on execution.
 </li>
 <li>
 Support with training and developmental programs for staff and support including but not limited to: helping POPS with any of the staff engagement requirements, training session with the support of POPS, training sessions for new system updates if needed, training and briefing sessions for special projects and pilots.
 </li>
 <li>
 Reviewing and monitoring proper implementation and learning ways of how it can be improved i.e merchandising and space planning guidelines in stores.
 </li>
 <li>
 Monitoring product range availability according to selected store product range and report/liaise with the commercial team.
 </li>
 <li>
 Supports with distribution and logistics for Store transfers, consumables distribution, Invoice collection.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What Did We Order?
 
 
 
 <ul>
 <li>
 Strong communication skills.
 </li>
 <li>
 Hungry, Ambitious, Motivated person who is looking to grow using various tech tools/ excel skills in order to make improvements at store and team level from a data perspective.
 </li>
 <li>
 Good Communication and interpersonal skills.
 </li>
 <li>
 Fluent English language speaker.
 </li>
 <li>
 Leadership skills and stakeholder management.
 </li>
 <li>
 Problem solving skills mindset.
 </li>
 <li>
 Root cause analysis and data analysis skills.
 </li>
 <li>
 Execution skills.
 </li>
 <li>
 Ownership over assigned responsibilities &amp; tasks.
 </li>
 </ul>
</div>

Assistant Manager Operations - tMart

Delivery Hero

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
Role Summary 
We&rsquo;re looking for a Assistant Operations Manager to join the team and focus on growing our own Grocery Store &ldquo;tMart&rdquo;, which is the region&rsquo;s first cloud store concept offering 20-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq! 

What&rsquo;s On Your Plate?<ul><li>
Supporting the operations manager with full operations end to end (inventory management, pick-pack process, property/asset management, operational standards, expense control, maintenance related, deep-dives and special projects).</li><li>
Lead the Store operations team members from store managers till the pickers.</li><li>
Conduct a daily online call where KPIs are reviewed and new updates are shared.</li><li>
Conduct weekly store visits, shop floor audits and ensure all stores are compliant legally and following the company SOPs.</li><li>
Monitoring supervisors by ensuring they are accurately following the inventory. management processes, policies and proper execution of inventory management (stock-in and stock-out).</li><li>
Responsible for shrink/expiry control and Quality focus (in terms of inventory no damaged poor fresh food quality; close to expiry).</li><li>
Tracking order fulfillment, KPI, staff availability based on operational demands at all times.</li><li>
Supporting colleagues and working with other teams such as maintenance, PRO, IT, logistics, SSC, marketing, commercial and demand planning teams as and when required.</li><li>
Problem solves or escalate property management issues with necessary stakeholders.</li><li>
Fully competent on Microsoft office and other store staff tools.</li><li>
Expense Control: Support and advise on potential ways to reduce expenses without jeopardizing operational efficiency.</li><li>
Monitoring and supervising productivity, work standards and development of stores through weekly, monthly performance reviews and other initiatives.</li><li>
Monitor on ground issues and escalate any major performance issues to department manager with proposed solution and action plan.</li><li>
Stakeholder management and solution orientated.</li><li>
Support with improving the financial and operational performance of the operation.</li><li>
Execute action plans prepared by the department manager to address weak areas in need of improvement across stores.</li><li>
Lead new store initiatives roll outs in terms of execution and follow up on execution.</li><li>
Support with training and developmental programs for staff and support including but not limited to: helping POPS with any of the staff engagement requirements, training session with the support of POPS, training sessions for new system updates if needed, training and briefing sessions for special projects and pilots.</li><li>
Reviewing and monitoring proper implementation and learning ways of how it can be improved i.e merchandising and space planning guidelines in stores.</li><li>
Monitoring product range availability according to selected store product range and report/liaise with the commercial team.</li><li>
Supports with distribution and logistics for Store transfers, consumables distribution, Invoice collection.</li></ul> 

Qualifications 
What Did We Order?<ul><li>
Strong communication skills.</li><li>
Hungry, Ambitious, Motivated person who is looking to grow using various tech tools/ excel skills in order to make improvements at store and team level from a data perspective.</li><li>
Good Communication and interpersonal skills.</li><li>
Fluent English language speaker.</li><li>
Leadership skills and stakeholder management.</li><li>
Problem solving skills mindset.</li><li>
Root cause analysis and data analysis skills.</li><li>
Execution skills.</li><li>
Ownership over assigned responsibilities &amp; tasks.</li></ul></div>

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Assistant Manager Operations - tMart

Assistant Manager Operations - tMart