sales manager

director of operations

account manager

operation assistant

operations executive

operations manager

BIN HAM GROUP

Position: Operations ManagerOur prestigious 5-star hotel is on the lookout for an Operations Manager who thrives on excellence, knows how to lead diverse teams, and brings both strategy and soul to every guest touchpoint.What You&rsquo;ll Be Doing:- Overseeing daily hotel operations with a strong focus on F&amp;B excellence - Leading F&amp;B outlets to deliver elevated dining experiences -Driving guest satisfaction, operational efficiency, and revenue growth - Coaching department heads and ensuring top-tier service standards - Collaborating with executive leadership on strategy, budgets, and innovationWhat We&rsquo;re Looking For: - Proven experience in luxury hotel operations, especially within the F&amp;B sector - Strong leadership and team development skills - A passion for hospitality and a keen eye for detail - Ability to thrive in a fast-paced, guest-centric environmentJob Type: Full-timePay: RO1,500.000 - RO2,000.000 per month

Operations Manager

National International Federation LLC

Job Title: Operations Manager &ndash; Car Rental Industry Location: Muscat, Sultanate of Oman Company: International Rent A CarAbout UsRent Car is one of the leading car rental companies in Oman, providing premium services to corporate clients, government entities, and individuals. As we continue to expand our operations, we are seeking an experienced Operations Manager with a strong background in the car rental industry to join our team.Key Responsibilities<ul><li>Oversee day-to-day operations of the rental fleet across branches.</li><li>Ensure smooth coordination between Sales, Operations, Accounts, and Service Departments.</li><li>Manage vehicle handovers, returns, inspections, and maintenance scheduling.</li><li>Monitor fleet utilization, cost efficiency, and customer satisfaction.</li><li>Handle credit customer processes in coordination with Sales and Accounts.</li><li>Lead, train, and motivate the operations team to achieve performance targets.</li><li>Develop and implement SOPs for operational excellence.</li><li>Resolve customer complaints and operational issues effectively.</li><li>Prepare regular reports for management on fleet performance and operational KPIs.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business, Management, or related field.</li><li>HSE course and verified certificate.</li><li>Minimum 5 years of experience in the car rental industry, with at least 2 years in a managerial role.</li><li>Strong knowledge of fleet management, rental agreements, and operational workflows.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Proficiency in MS Office and fleet/rental management systems.</li><li>Fluency in English &amp; Arabic.</li><li>Must be based in Oman or willing to relocate.</li></ul>What We Offer<ul><li>Competitive salary package.</li><li>Company car and allowances.</li><li>Career growth opportunities within an expanding company.</li><li>Dynamic and professional work environment.</li></ul>How to ApplyInterested candidates may send their updated CV with the subject line:&ldquo;Application &ndash; Operations Manager (Car Rental)&rdquo;Email: pro@international-rentcar.com Contact: +968 97090180Job Type: Full-time

Alutechnal Factory

The Operation Manager will oversee the overall operations of the construction projects, ensuring efficiency, productivity, and compliance with company standards and Oman regulations. This role involves leading project teams, coordinating with stakeholders, managing resources, and ensuring timely and cost-effective project delivery.Key Responsibilities<ul><li>Plan, direct, and manage daily construction operations to ensure project objectives are achieved.</li><li>Supervise project execution, monitor progress, and resolve operational issues promptly.</li><li>Ensure compliance with local laws, health &amp; safety regulations, and company policies.</li><li>Coordinate with project managers, engineers, subcontractors, and suppliers for smooth workflow.</li><li>Monitor project budgets, control costs, and ensure resources are used efficiently.</li><li>Review and approve operational reports, schedules, and project updates.</li><li>Implement quality control measures and ensure adherence to project specifications.</li><li>Support the General Manager/CEO in developing operational strategies and achieving company goals.</li><li>Manage and develop project teams, ensuring training, motivation, and performance monitoring.</li><li>Liaise with clients, consultants, and authorities to maintain strong relationships and resolve concerns.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in Civil Engineering, Construction Management, or related field.</li><li>Minimum 12&ndash;15 years of experience in the construction industry, with at least 10 years in a managerial/operations role.</li><li>Strong knowledge of OMAN construction laws, regulations, and industry standards.</li><li>Proven ability to manage multiple projects simultaneously.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Strong financial and project management acumen.</li><li>Proficiency in MS Office, Project Management tools, and construction-related software.</li><li>Excellent communication skills in English (Arabic is an advantage).</li></ul>Job Type: Full-time

Mandarin Oriental

<div>
 Mandarin Oriental Muscat is looking for a
 
 Spa Operations Manager
 
 to join our
 
 Spa
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 
 Manager on Duty
 
 
 
 
 <ul>
 <li>
 Reports to the Director of Rooms.
 </li>
 <li>
 Responsible for the operations of the entire Spa &amp; Wellness including guest interactions.
 </li>
 <li>
 Review treatments and notes on Spa Soft.
 
 
 </li>
 </ul>
 
 
 Spa Operations
 
 
 
 
 <ul>
 <li>
 Will be in charge of the daily spa operations which includes but not limited to guest complaints, therapist needs, telephone calls and Spa reception.
 </li>
 <li>
 Complete Spa and Fitness tour to review standards, procedures, and operational status.
 </li>
 <li>
 Coordinate scheduling of duty rosters, annual leave, and bank holidays for all colleagues.
 </li>
 <li>
 Review treatment rooms which include treatment trolley, closets millwork, linens, treatment beds and equipment upkeep daily to ensure all standards are met.
 </li>
 <li>
 Responsible for motivating retail sales and ensure that all sales are recorded accurately.
 </li>
 <li>
 Responsible for timely documentation and the discipline of the colleagues in accordance with progressive discipline procedures outlined in Human Resources Strategic Policy.
 </li>
 <li>
 Reading and replying to the many essential emails, regarding Spa, meetings, groups, and VIP&rsquo;s.
 </li>
 <li>
 Professional treatment room inventory checks.
 </li>
 <li>
 Professional product inventory checks.
 </li>
 <li>
 Accountable for all professional stock in the spa and storeroom.
 </li>
 <li>
 Ensuring all therapists are booked in the correct room. Ensuring that the treatment rooms are used to the maximum potential.
 </li>
 <li>
 Keeping track of the training hours of the therapists.
 </li>
 <li>
 Frequent checks of equipment and facilities to ensure safety and prevent loss of equipment due to negligence of wear and tear.
 
 
 </li>
 </ul>
 
 
 Inventory
 
 
 
 
 <ul>
 <li>
 Ensure purchasing requests are submitted once per month or once every three months for all professional products.
 </li>
 <li>
 Ensure the end of the month inventory is completed in SpaSoft.
 </li>
 <li>
 Assist in the evaluation of current products and new product lines for professional and retail use.
 
 
 </li>
 </ul>
 
 
 Finance
 
 
 
 
 <ul>
 <li>
 Ensure KPIs are updated at the end of each month.
 </li>
 <li>
 Review the spa treatments turn away reports regularly to ensure the maximization of therapist time and that all financial objectives are being met.
 </li>
 <li>
 Yearly budget preparation.
 </li>
 <li>
 Monthly statistic reports preparation.
 </li>
 <li>
 Calculate tips, retail commission day by day &ndash; appointment by appointment.
 </li>
 <li>
 Oversee monthly incentives for the Spa colleagues.
 </li>
 <li>
 Creates exciting incentive programmes for the team.
 </li>
 <li>
 Ensure all professional invoices are accounted for and paid.
 </li>
 <li>
 Check daily figures to keep on top of spa revenue.
 
 
 </li>
 </ul>
 
 
 Training
 
 
 
 
 <ul>
 <li>
 Conduct induction trainings for new therapists within the spa.
 </li>
 <li>
 Conduct treatment training of Mandarin Oriental Signature Spa therapies and Spa Journeys.
 </li>
 <li>
 Signing off the spa monthly training calendar.
 </li>
 <li>
 Refresher training for all therapists to ensure comfort in the treatment descriptions to guests.
 </li>
 <li>
 Ensuring all Mandarin Oriental Signature treatments refresher training is conducted on a regular basis.
 </li>
 <li>
 Review that Standard Operating Procedures (SOP) have been taught and standards are met.
 </li>
 <li>
 Review of all Departmental Learning Checklists for all therapists are in order and training hours are tracked. Update Training Matrix accordingly.
 </li>
 <li>
 Continuous retail training for the entire team.
 </li>
 <li>
 Organise mystery shoppers to help increase and stay consistent in terms of quality standards.
 </li>
 <li>
 Keep your own knowledge in line with the industry.
 </li>
 <li>
 Customer Focus:
 </li>
 <li>
 Handling guest complaints in regard to treatments and therapists.
 </li>
 <li>
 Co-ordinating Lifestyle Consultation form with guests where unusual medical circumstances could interfere with Spa treatments chosen.
 </li>
 <li>
 Colleague Relations:
 </li>
 <li>
 Administrative Duties:
 </li>
 <li>
 Follow up on maintenance issues within the spa and treatment rooms in HOTSOS.
 </li>
 <li>
 Conduct weekly walk through with assistant chief engineer on outstanding maintenance issues.
 </li>
 <li>
 Review comments in LRA and TripAdvisor with the relevant Spa Colleagues.
 </li>
 <li>
 Additional Duties:
 
 
 </li>
 </ul>
 
 
 New Treatment Development
 
 
 
 
 <ul>
 <li>
 Conduct bi-yearly reviews of the treatments and product sales for the spa and check if change is necessary.
 </li>
 <li>
 Responsible for the development of new treatments.
 </li>
 <li>
 Responsible to test and evaluate new product lines.
 
 
 </li>
 </ul>
 
 
 Sales and Marketing
 
 
 
 
 <ul>
 <li>
 Liaise with the Communications on journalist bookings.
 </li>
 <li>
 Conducting interviews with journalists when is required.
 </li>
 <li>
 Development of the new Marketing Plan and Event Planner.
 </li>
 <li>
 Develop Spa promotional plan.
 
 
 </li>
 </ul>
 
 Skills &amp; Qualifications
 
 
 
 <ul>
 <li>
 NVQ level 3 in Beauty Therapy or equivalent CIDESCO, BTEC
 </li>
 <li>
 Therapy experience essential &ndash; 3-5 years Spa Management
 </li>
 <li>
 Spa knowledge and experience in a five-star luxury hotel environment is essential
 </li>
 <li>
 Must possess a strong knowledge of computer programs such as Microsoft Office, Windows, Outlook, Spa Soft
 </li>
 <li>
 Strong leadership skills
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 Ability to share knowledge with Colleagues
 </li>
 <li>
 Ability to apply knowledge to new situation
 </li>
 <li>
 Ability to work as part of a dedicated and passionate team
 </li>
 <li>
 Excellent personal presentation and interpersonal skills
 </li>
 <li>
 Experience of financial planning and management
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 </ul>
</div>

Spa Operations Manager

OurShopee.com

We&rsquo;re Hiring: Regional Operations &amp; Fulfillment Manager &ndash; E-commerce ( OMAN , KUWAIT )Only candidates with local GCC experience (Oman, Kuwait, Qatar, Bahrain, Dubai ) will be considered. CVs from India or other regions will not be accepted.We&rsquo;re looking for an experienced professional to manage fulfillment, logistics, warehousing, and vendor sourcing across GCC regions. The role involves:<ul><li>Leading daily operations: order fulfillment, delivery, inventory, returns.</li></ul><ul><li>Managing local suppliers &amp; vendors, driving purchases and category margins.</li></ul><ul><li>Overseeing regional warehouses &amp; logistics partners for efficiency.</li></ul><ul><li>Ensuring compliance with local regulations and smooth cross-team coordination.</li></ul>Locations: Oman, Kuwait, Qatar, BahrainApply: sanjana.tapadar@ourshopee.comJob Type: Full-time

Logistics & Ecommerce Manager

Nikki Beach Resort & Spa Muscat

<div><div>Join the Nikki Beach Hospitality Group !
Job Title: Hotel General Manager &ndash; Pre-Opening 
Location: Yiti Bay, Sultanate of Oman 
Department: Executive Office 
Employment Type: Full-time 
Start Date: Q4- 2025 
 
About the Role
We are launching an exciting new luxury Nikki Beach Resort &amp; Spa in Yiti Bay, Sultanate of Oman and we&rsquo;re seeking an experienced and dynamic General Manager to lead the project from pre-opening to full operational success.
This is a rare opportunity for a visionary hospitality leader to shape the identity, service culture, and operational excellence of a landmark property from the ground up. The ideal candidate brings strong pre-opening expertise, a deep understanding of resort operations, and a passion for delivering exceptional guest experiences. 
 
Key Responsibilities
<ul><li>Lead the pre-opening phase, including recruitment, operational setup, compliance, procurement, and team training.</li>
<li>Collaborate with project stakeholders, designers, and contractors to ensure operational functionality and brand standards are met.</li>
<li>Develop and implement business plans, operational strategies, and service standards aligned with brand positioning and guest expectations.</li>
<li>Build and lead a high-performing, service-driven team across all departments (front office, F&amp;B, housekeeping, engineering, spa, etc.).</li>
<li>Establish relationships with local authorities, partners, and vendors to ensure smooth operations and regulatory compliance.</li>
<li>Oversee budgeting, forecasting, revenue management, and financial performance.</li>
<li>Create a strong service culture focused on guest satisfaction, quality assurance, and continuous improvement.</li>
<li>Represent the resort as its brand ambassador, internally and externally.</li> 
</ul> 
Qualifications
<ul><li>Minimum 10 years of progressive leadership experience in luxury hospitality, with at least 3 years as a General Manager or Resort Manager.</li>
<li>Proven pre-opening experience in a resort or hotel is essential.</li>
<li>Strong operational background with a focus on guest service, financial acumen, and team leadership.</li>
<li>Experience working in remote or international resort locations is an advantage.</li>
<li>Excellent interpersonal and communication skills, with the ability to inspire and lead diverse teams.</li>
<li>Culturally adaptable, hands-on, and solution-oriented.</li>
<li>Fluent in English; additional languages are a plus.</li>
<li>Degree in Hospitality Management or related field preferred.</li> 
</ul> 
What We Offer
<ul><li>Be part of a prestigious new resort development in a beautiful destination.</li>
<li>Opportunity to shape the brand and guest experience from the ground up.</li>
<li>Competitive compensation and benefits package.</li>
<li>Accommodation and relocation support (if applicable).</li>
<li>A dynamic, supportive leadership environment and long-term career growth.</li> 
</ul> 
Ready to lead one of the most exciting new resort openings in Oman? 
Apply now and take your career to new heights with this extraordinary opportunity.
</div>INDMANAGE</div>

General Manager

IT Manager (Omani)

Explore 212+ Operations manager in Muscat this October. Find roles across top companies and apply now to boost your career.

212 operations manager jobs IN Muscat

Operations Manager

Operations Manager

Operations Manager

Spa Operations Manager

Logistics & Ecommerce Manager

General Manager

IT Manager (Omani)