operations manager - oman

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sales account manager

sales manager ( omani)

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operations manager

<div><p>We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.As a trusted voice for many of the world&rsquo;s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.
</p><p>DNV Inspection in Oman is seeking for an Operations Manager who is accountable for full P&amp;L management, business growth, client engagement, operational delivery, and In-Country Value (ICV) performance.
</p><p>The role is focused on onshore Oil &amp; Gas, gas processing, LNG-related infrastructure, pipelines, and EPC-led projects, with strong emphasis on National Oil Companies, government-linked entities, EPC contractors, and long-term framework clients operating in Oman.
</p><p><b>Key Responsibilities
</b></p><p>1. P&amp;L Ownership &amp; Financial Performance
</p><ul><li>Hold full P&amp;L accountability for DNV Inspection operations in Oman.
</li><li>Develop and execute annual business plans and budgets aligned with Middle East regional targets.
</li><li>Drive revenue growth, margin protection, and cost discipline.
</li><li>Monitor financial performance closely and take corrective actions where required.
</li></ul><p>2. Business Development &amp; Client Focus (Oman)
</p><ul><li>Own and execute the country growth strategy, with clear focus on:
<ul><li>National Oil Companies and government-linked entities
</li><li>Existing long-term and framework clients
</li><li>Major EPC contractors delivering onshore projects
</li></ul></li><li>Strengthen and expand relationships across:
<ul><li>Onshore Oil &amp; Gas fields and facilities
</li><li>Gas processing plants, pipelines, and LNG-related onshore infrastructure
</li><li>Brownfield modifications, integrity programs, and shutdown/turnaround scopes
</li></ul></li><li>Ensure DNV Inspection is positioned early in client planning and tendering cycles, particularly where ICV commitments are evaluated.
</li></ul><p>3. ICV &amp; Omanisation
</p><ul><li>Take direct ownership of In-Country Value (ICV) and Omanisation performance for DNV Inspection in Oman.
</li><li>Ensure compliance with:
<ul><li>Client-specific ICV requirements
</li><li>National Omanisation targets
</li><li>Contractual and regulatory expectations
</li></ul></li><li>Develop and implement practical Omanisation plans, including:
<ul><li>Recruitment and development of Omani talent
</li><li>Progressive localisation of inspection and coordination roles
</li><li>Knowledge transfer and competency development
</li></ul></li><li>Work closely with clients and authorities to demonstrate credible, measurable ICV contribution.
</li><li>Ensure ICV commitments are realistic, deliverable, and aligned with business sustainability.
</li></ul><p>4. Key Account Management &amp; Market Intelligence
</p><ul><li>Act as the primary executive interface for key clients in Oman.
</li><li>Maintain strong awareness of:
<ul><li>Upcoming onshore developments and EPC packages
</li><li>Contract renewals, extensions, and call-off opportunities
</li><li>Client procurement, ICV scoring models, and decision-making processes
</li></ul></li><li>Use market intelligence to prioritise pursuits and resource allocation.
</li></ul><p>5. Operational Delivery &amp; Execution
</p><ul><li>Ensure safe, compliant, and high-quality execution of inspection services across Oman.
</li><li>Oversee:
<ul><li>Resource mobilisation and utilisation
</li><li>Project execution and scheduling
</li><li>Resolution of client issues and escalations
</li></ul></li><li>Ensure delivery commitments are aligned with available capability and local resource availability, including Omanised resources.
</li><li>Coordinate closely with:
<ul><li>Middle East Area Manager
</li><li>Technical and discipline leads
</li><li>Compliance &amp; Governance
</li></ul></li></ul><p>6. Local Leadership &amp; Organisation Development
</p><ul><li>Provide strong leadership to the Oman organisation, promoting:
<ul><li>Performance accountability
</li><li>Professional development
</li><li>Alignment with DNV values
</li></ul></li><li>Build a stable, competent local organisation, with clear succession and development pathways for Omani staff.
</li><li>Ensure compliance with local labour laws and employment frameworks.
</li></ul><p>7. Governance, Compliance &amp; Risk Management
</p><ul><li>Ensure full compliance with:
<ul><li>DNV Group governance and ethics
</li><li>Accreditation and independence requirements
</li><li>Omani regulatory, contractual, and labour obligations
</li></ul></li><li>Proactively manage commercial, contractual, delivery, and reputational risks.
</li><li>Act as the local custodian of DNV Inspection&rsquo;s reputation in Oman.
</li></ul><p>8. Regional &amp; Internal Collaboration
</p><ul><li>Work closely with:
<ul><li>Middle East Area Manager
</li><li>Othe Operations Managers in Middle East
</li><li>Proposal, Resource Management, and Technical functions
</li></ul></li><li>Support regional collaboration and resource sharing where appropriate.
</li><li>Contribute to regional planning, performance reviews, and strategic discussions.</li></ul></div>
<br><div><div>What We Offer</div>
<div>
<p>DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.</p></div></div>
<br><div><div>About you</div>
<div>
<div><p><b>Qualifications &amp; Experience
</b></p><p>Essential
</p><ul><li><b>Omani national </b>, with strong credibility in the local market.
</li><li>Senior leadership experience in inspection, TIC, energy services, or EPC-related environments.
</li><li>Proven P&amp;L management experience.
</li><li>Strong exposure to onshore Oil &amp; Gas and EPC-driven projects.
</li><li>Demonstrated experience with ICV / Omanisation requirements and delivery.
</li><li>Established network with NOCs, government entities, and EPCs in Oman.
</li><li>Fluent in Arabic and English (spoken and written).
</li><li>Strong commercial, negotiation, and leadership capability.
</li></ul><p>Highly Desirable
</p><ul><li>Experience managing long-term framework contracts and call-off models.
</li><li>Familiarity with gas processing, pipelines, and LNG-related onshore infrastructure.
</li><li>Experience operating within a regional or matrix organisation.
</li></ul><p>Leadership Profile
</p><ul><li>Strong local credibility and stakeholder trust
</li><li>Commercially disciplined and delivery-focused
</li><li>ICV-driven, pragmatic, and realistic
</li><li>Clear communicator in Arabic and English
</li><li>High integrity aligned with DNV values</li></ul></div></div></div><div></div>

Operations Manager - Oman

<div>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.
 <br/>
 <br/>
 As a trusted voice for many of the world&rsquo;s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.As a trusted voice for many of the world&rsquo;s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.
 <br/>
 <br/>
 DNV Inspection in Oman is seeking for an Operations Manager who is accountable for full P&amp;L management, business growth, client engagement, operational delivery, and In-Country Value (ICV) performance.
 <br/>
 <br/>
 The role is focused on onshore Oil &amp; Gas, gas processing, LNG-related infrastructure, pipelines, and EPC-led projects, with strong emphasis on National Oil Companies, government-linked entities, EPC contractors, and long-term framework clients operating in Oman.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   P&amp;L Ownership &amp; Financial Performance
  </li>
  <li>
   Hold full P&amp;L accountability for DNV Inspection operations in Oman.
  </li>
  <li>
   Develop and execute annual business plans and budgets aligned with Middle East regional targets.
  </li>
  <li>
   Drive revenue growth, margin protection, and cost discipline.
  </li>
  <li>
   Monitor financial performance closely and take corrective actions where required.
  </li>
  <li>
   Business Development &amp; Client Focus (Oman)
  </li>
  <li>
   Own and execute the country growth strategy, with clear focus on:
  </li>
  <ul>
   <li>
    National Oil Companies and government-linked entities
   </li>
   <li>
    Existing long-term and framework clients
   </li>
   <li>
    Major EPC contractors delivering onshore projects
   </li>
  </ul>
  <li>
   Strengthen and expand relationships across:
  </li>
  <ul>
   <li>
    Onshore Oil &amp; Gas fields and facilities
   </li>
   <li>
    Gas processing plants, pipelines, and LNG-related onshore infrastructure
   </li>
   <li>
    Brownfield modifications, integrity programs, and shutdown/turnaround scopes
   </li>
  </ul>
  <li>
   Ensure DNV Inspection is positioned early in client planning and tendering cycles, particularly where ICV commitments are evaluated.
  </li>
  <li>
   ICV &amp; Omanisation
  </li>
  <li>
   Take direct ownership of In-Country Value (ICV) and Omanisation performance for DNV Inspection in Oman.
  </li>
  <li>
   Ensure compliance with:
  </li>
  <ul>
   <li>
    Client-specific ICV requirements
   </li>
   <li>
    National Omanisation targets
   </li>
   <li>
    Contractual and regulatory expectations
   </li>
  </ul>
  <li>
   Develop and implement practical Omanisation plans, including:
  </li>
  <ul>
   <li>
    Recruitment and development of Omani talent
   </li>
   <li>
    Progressive localisation of inspection and coordination roles
   </li>
   <li>
    Knowledge transfer and competency development
   </li>
  </ul>
  <li>
   Work closely with clients and authorities to demonstrate credible, measurable ICV contribution.
  </li>
  <li>
   Ensure ICV commitments are realistic, deliverable, and aligned with business sustainability.
  </li>
  <li>
   Key Account Management &amp; Market Intelligence
  </li>
  <li>
   Act as the primary executive interface for key clients in Oman.
  </li>
  <li>
   Maintain strong awareness of:
  </li>
  <ul>
   <li>
    Upcoming onshore developments and EPC packages
   </li>
   <li>
    Contract renewals, extensions, and call-off opportunities
   </li>
   <li>
    Client procurement, ICV scoring models, and decision-making processes
   </li>
  </ul>
  <li>
   Use market intelligence to prioritise pursuits and resource allocation.
  </li>
  <li>
   Operational Delivery &amp; Execution
  </li>
  <li>
   Ensure safe, compliant, and high-quality execution of inspection services across Oman.
  </li>
  <li>
   Oversee:
  </li>
  <ul>
   <li>
    Resource mobilisation and utilisation
   </li>
   <li>
    Project execution and scheduling
   </li>
   <li>
    Resolution of client issues and escalations
   </li>
  </ul>
  <li>
   Ensure delivery commitments are aligned with available capability and local resource availability, including Omanised resources.
  </li>
  <li>
   Coordinate closely with:
  </li>
  <ul>
   <li>
    Middle East Area Manager
   </li>
   <li>
    Technical and discipline leads
   </li>
   <li>
    Compliance &amp; Governance
   </li>
  </ul>
  <li>
   Local Leadership &amp; Organisation Development
  </li>
  <li>
   Provide strong leadership to the Oman organisation, promoting:
  </li>
  <ul>
   <li>
    Performance accountability
   </li>
   <li>
    Professional development
   </li>
   <li>
    Alignment with DNV values
   </li>
  </ul>
  <li>
   Build a stable, competent local organisation, with clear succession and development pathways for Omani staff.
  </li>
  <li>
   Ensure compliance with local labour laws and employment frameworks.
  </li>
  <li>
   Governance, Compliance &amp; Risk Management
  </li>
  <li>
   Ensure full compliance with:
  </li>
  <ul>
   <li>
    DNV Group governance and ethics
   </li>
   <li>
    Accreditation and independence requirements
   </li>
   <li>
    Omani regulatory, contractual, and labour obligations
   </li>
  </ul>
  <li>
   Proactively manage commercial, contractual, delivery, and reputational risks.
  </li>
  <li>
   Act as the local custodian of DNV Inspection&rsquo;s reputation in Oman.
  </li>
  <li>
   Regional &amp; Internal Collaboration
  </li>
  <li>
   Work closely with:
  </li>
  <ul>
   <li>
    Middle East Area Manager
   </li>
   <li>
    Othe Operations Managers in Middle East
   </li>
   <li>
    Proposal, Resource Management, and Technical functions
   </li>
  </ul>
  <li>
   Support regional collaboration and resource sharing where appropriate.
  </li>
  <li>
   Contribute to regional planning, performance reviews, and strategic discussions.
   <br/>
  </li>
 </ul>
 What we offer
 <br/>
 <br/>
 DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.
 <br/>
 <br/>
 <strong>
  About You
  <br/>
  <br/>
 </strong>
 <strong>
  Qualifications &amp; Experience
  <br/>
  <br/>
 </strong>
 <strong>
  Essential
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Omani national, with strong credibility in the local market.
  </li>
  <li>
   Senior leadership experience in inspection, TIC, energy services, or EPC-related environments.
  </li>
  <li>
   Proven P&amp;L management experience.
  </li>
  <li>
   Strong exposure to onshore Oil &amp; Gas and EPC-driven projects.
  </li>
  <li>
   Demonstrated experience with ICV / Omanisation requirements and delivery.
  </li>
  <li>
   Established network with NOCs, government entities, and EPCs in Oman.
  </li>
  <li>
   Fluent in Arabic and English (spoken and written).
  </li>
  <li>
   Strong commercial, negotiation, and leadership capability.
   <br/>
   <br/>
  </li>
 </ul>
 Highly Desirable
 <br/>
 <br/>
 <ul>
  <li>
   Experience managing long-term framework contracts and call-off models.
  </li>
  <li>
   Familiarity with gas processing, pipelines, and LNG-related onshore infrastructure.
  </li>
  <li>
   Experience operating within a regional or matrix organisation.
   <br/>
   <br/>
  </li>
 </ul>
 Leadership Profile
 <br/>
 <br/>
 <ul>
  <li>
   Strong local credibility and stakeholder trust
  </li>
  <li>
   Commercially disciplined and delivery-focused
  </li>
  <li>
   ICV-driven, pragmatic, and realistic
  </li>
  <li>
   Clear communicator in Arabic and English
  </li>
  <li>
   High integrity aligned with DNV values
  </li>
 </ul>
</div>


DNV KEMA Energy & Sustainability

<p></p><div><div>About us: We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.<br>
<br>
As a trusted voice for many of the world&rsquo;s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.</div></div>
<br><p></p><div><ul><li>About the role: We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.As a trusted voice for many of the world&rsquo;s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.DNV Inspection in Oman is seeking for an Operations Manager who is accountable for full P&amp;L management, business growth, client engagement, operational delivery, and In-Country Value (ICV) performance.The role is focused on onshore Oil &amp; Gas, gas processing, LNG-related infrastructure, pipelines, and EPC-led projects, with strong emphasis on National Oil Companies, government-linked entities, EPC contractors, and long-term framework clients operating in Oman.Key Responsibilities1. P&amp;L Ownership &amp; Financial PerformanceHold full P&amp;L accountability for DNV Inspection operations in Oman.Develop and execute annual business plans and budgets aligned with Middle East regional targets.Drive revenue growth, margin protection, and cost discipline.Monitor financial performance closely and take corrective actions where required.2. Business Development &amp; Client Focus (Oman)Own and execute the country growth strategy, with clear focus on:National Oil Companies and government-linked entitiesExisting long-term and framework clientsMajor EPC contractors delivering onshore projectsStrengthen and expand relationships across:Onshore Oil &amp; Gas fields and facilitiesGas processing plants, pipelines, and LNG-related onshore infrastructureBrownfield modifications, integrity programs, and shutdown/turnaround scopesEnsure DNV Inspection is positioned early in client planning and tendering cycles, particularly where ICV commitments are evaluated.3. ICV &amp; Omanisation Take direct ownership of In-Country Value (ICV) and Omanisation performance for DNV Inspection in Oman.Ensure compliance with:Client-specific ICV requirementsNational Omanisation targetsContractual and regulatory expectationsDevelop and implement practical Omanisation plans, including:Recruitment and development of Omani talentProgressive localisation of inspection and coordination rolesKnowledge transfer and competency developmentWork closely with clients and authorities to demonstrate credible, measurable ICV contribution.Ensure ICV commitments are realistic, deliverable, and aligned with business sustainability.4. Key Account Management &amp; Market IntelligenceAct as the primary executive interface for key clients in Oman.Maintain strong awareness of:Upcoming onshore developments and EPC packagesContract renewals, extensions, and call-off opportunitiesClient procurement, ICV scoring models, and decision-making processesUse market intelligence to prioritise pursuits and resource allocation.5. Operational Delivery &amp; ExecutionEnsure safe, compliant, and high-quality execution of inspection services across Oman.Oversee:Resource mobilisation and utilisationProject execution and schedulingResolution of client issues and escalationsEnsure delivery commitments are aligned with available capability and local resource availability, including Omanised resources.Coordinate closely with:Middle East Area ManagerTechnical and discipline leadsCompliance &amp; Governance6. Local Leadership &amp; Organisation DevelopmentProvide strong leadership to the Oman organisation, promoting:Performance accountabilityProfessional developmentAlignment with DNV valuesBuild a stable, competent local organisation, with clear succession and development pathways for Omani staff.Ensure compliance with local labour laws and employment frameworks.7. Governance, Compliance &amp; Risk ManagementEnsure full compliance with:DNV Group governance and ethicsAccreditation and independence requirementsOmani regulatory, contractual, and labour obligationsProactively manage commercial, contractual, delivery, and reputational risks.Act as the local custodian of DNV Inspection&rsquo;s reputation in Oman.8. Regional &amp; Internal CollaborationWork closely with:Middle East Area ManagerOthe Operations Managers in Middle EastProposal, Resource Management, and Technical functionsSupport regional collaboration and resource sharing where appropriate.Contribute to regional planning, performance reviews, and strategic discussions.</li></ul></div>
<br><div><div>What we offer: DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.</div></div>
<br><p></p><div><ul><li>About you: Qualifications &amp; ExperienceEssentialOmani national, with strong credibility in the local market.Senior leadership experience in inspection, TIC, energy services, or EPC-related environments.Proven P&amp;L management experience.Strong exposure to onshore Oil &amp; Gas and EPC-driven projects.Demonstrated experience with ICV / Omanisation requirements and delivery.Established network with NOCs, government entities, and EPCs in Oman.Fluent in Arabic and English (spoken and written).Strong commercial, negotiation, and leadership capability.Highly DesirableExperience managing long-term framework contracts and call-off models.Familiarity with gas processing, pipelines, and LNG-related onshore infrastructure.Experience operating within a regional or matrix organisation.Leadership ProfileStrong local credibility and stakeholder trustCommercially disciplined and delivery-focusedICV-driven, pragmatic, and realisticClear communicator in Arabic and EnglishHigh integrity aligned with DNV values</li></ul></div>
<br><div><div><div><div><div><p>Benefits</p>
<p>Please note, benefits may depend on your contract type, please confirm with your recruiter.</p>
<div></div><div><div><div><div><div><div><h3 class="jobSectionHeader"><b>Profit Share</b></h3>
</div><div>You&rsquo;ll be part of our global profit share scheme that means we all share in our success as a business. If we profit, so do you. This will be part of our Total Compensation approach each year and depends on our year-end results.</div>
</div></div><div></div><div><div><div><h3 class="jobSectionHeader"><b>Insurance</b></h3>
</div><div>Taking care of you with travel, life, and accident insurance.</div>
</div></div><div></div><div><div><div><h3 class="jobSectionHeader"><b>Pension Schemes</b></h3>
</div><div>We care about your long-term financial security and prioritize pension and retirement benefits to reflect our caring values.</div>
</div></div><div></div><div><div><div><h3 class="jobSectionHeader"><b>Professional Development</b></h3>
</div><div>We believe in the 70/20/10 learning model, where 70% of your learning comes from performing your everyday tasks and working on different projects, new areas and initiatives to gain new skills. 20% from working with others and mentoring and the rest from formal education.</div>
</div></div><div></div><div><div><div><h3 class="jobSectionHeader"><b>Hybrid Working</b></h3>
</div><div>Adapting to the changing world of work around the world.</div>
</div></div><div></div><div><div><div><h3 class="jobSectionHeader"><b>Purpose-led organization</b></h3>
</div><div>You become part of a world-leading company where we know and live our purpose; to safeguard life, property, and the environment, with the opportunity to tackle global change through your work.</div>
</div></div><div></div><div><div><div><h3 class="jobSectionHeader"><b>Supportive and caring culture</b></h3>
</div><div>We offer opportunities to connect through social and professional networks. Our largest community CONNECT, organizes after-work events and informal meetings throughout the year.</div>
</div></div><div></div><div><div><div><h3 class="jobSectionHeader"><b>Attractive rewards</b></h3>
</div><div>We focus on work/life balance and offer employees flexible working hours and workplace, annual vacation allowance, competitive pension, insurance, and a global profit share scheme.</div>
</div></div></div></div></div></div></div></div></div><div></div><div><div><div><div><p>Diversity, Equity and Inclusion</p>
<div><div>At DNV, our commitment to Diversity, Equity, and Inclusion is not only an ethical choice, but also a business decision.</div>
</div><p>Diversity, fairness, and a sense of belonging are a source of strength for our people, our business, and our customers, and help us to deliver on our purpose, vision, and values.</p>
</div></div></div></div><div></div><div><div><div><div><p>Working here</p>
<div><div>Since 1864 we&rsquo;ve been dedicated to safeguarding life, property and the environment. Today we remain at the forefront of new technologies and techniques to help our customers transform for a more sustainable future.</div>
</div><p>At DNV you can expect to deliver career and industry defining work. You&rsquo;ll be given the time to build your network, the resources to support your development, and the freedom to satisfy your curiosity and desire to learn.</p></div></div></div></div></div><div></div>

Mandarin Oriental

<div>
 Mandarin Oriental Muscat is looking for a
 <strong>
  Spa Operations Manager
 </strong>
 to join our
 <strong>
  Spa
 </strong>
 team.
 <br/>
 <br/>
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 <br/>
 <br/>
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 <br/>
 <br/>
 <strong>
  Mandarin Oriental Muscat
  <br/>
  <br/>
 </strong>
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 <br/>
 <br/>
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 <br/>
 <br/>
 <strong>
  <em>
   Manager on Duty
   <br/>
   <br/>
  </em>
 </strong>
 <ul>
  <li>
   Reports to the Director of Rooms.
  </li>
  <li>
   Responsible for the operations of the entire Spa &amp; Wellness including guest interactions.
  </li>
  <li>
   Review treatments and notes on Spa Soft.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <em>
   Spa Operations
   <br/>
   <br/>
  </em>
 </strong>
 <ul>
  <li>
   Will be in charge of the daily spa operations which includes but not limited to guest complaints, therapist needs, telephone calls and Spa reception.
  </li>
  <li>
   Complete Spa and Fitness tour to review standards, procedures, and operational status.
  </li>
  <li>
   Coordinate scheduling of duty rosters, annual leave, and bank holidays for all colleagues.
  </li>
  <li>
   Review treatment rooms which include treatment trolley, closets millwork, linens, treatment beds and equipment upkeep daily to ensure all standards are met.
  </li>
  <li>
   Responsible for motivating retail sales and ensure that all sales are recorded accurately.
  </li>
  <li>
   Responsible for timely documentation and the discipline of the colleagues in accordance with progressive discipline procedures outlined in Human Resources Strategic Policy.
  </li>
  <li>
   Reading and replying to the many essential emails, regarding Spa, meetings, groups, and VIP&rsquo;s.
  </li>
  <li>
   Professional treatment room inventory checks.
  </li>
  <li>
   Professional product inventory checks.
  </li>
  <li>
   Accountable for all professional stock in the spa and storeroom.
  </li>
  <li>
   Ensuring all therapists are booked in the correct room. Ensuring that the treatment rooms are used to the maximum potential.
  </li>
  <li>
   Keeping track of the training hours of the therapists.
  </li>
  <li>
   Frequent checks of equipment and facilities to ensure safety and prevent loss of equipment due to negligence of wear and tear.
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  </li>
 </ul>
 <strong>
  <em>
   Inventory
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  </em>
 </strong>
 <ul>
  <li>
   Ensure purchasing requests are submitted once per month or once every three months for all professional products.
  </li>
  <li>
   Ensure the end of the month inventory is completed in SpaSoft.
  </li>
  <li>
   Assist in the evaluation of current products and new product lines for professional and retail use.
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  </li>
 </ul>
 <strong>
  <em>
   Finance
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  </em>
 </strong>
 <ul>
  <li>
   Ensure KPIs are updated at the end of each month.
  </li>
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   Review the spa treatments turn away reports regularly to ensure the maximization of therapist time and that all financial objectives are being met.
  </li>
  <li>
   Yearly budget preparation.
  </li>
  <li>
   Monthly statistic reports preparation.
  </li>
  <li>
   Calculate tips, retail commission day by day &ndash; appointment by appointment.
  </li>
  <li>
   Oversee monthly incentives for the Spa colleagues.
  </li>
  <li>
   Creates exciting incentive programmes for the team.
  </li>
  <li>
   Ensure all professional invoices are accounted for and paid.
  </li>
  <li>
   Check daily figures to keep on top of spa revenue.
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   <br/>
  </li>
 </ul>
 <strong>
  <em>
   Training
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   <br/>
  </em>
 </strong>
 <ul>
  <li>
   Conduct induction trainings for new therapists within the spa.
  </li>
  <li>
   Conduct treatment training of Mandarin Oriental Signature Spa therapies and Spa Journeys.
  </li>
  <li>
   Signing off the spa monthly training calendar.
  </li>
  <li>
   Refresher training for all therapists to ensure comfort in the treatment descriptions to guests.
  </li>
  <li>
   Ensuring all Mandarin Oriental Signature treatments refresher training is conducted on a regular basis.
  </li>
  <li>
   Review that Standard Operating Procedures (SOP) have been taught and standards are met.
  </li>
  <li>
   Review of all Departmental Learning Checklists for all therapists are in order and training hours are tracked. Update Training Matrix accordingly.
  </li>
  <li>
   Continuous retail training for the entire team.
  </li>
  <li>
   Organise mystery shoppers to help increase and stay consistent in terms of quality standards.
  </li>
  <li>
   Keep your own knowledge in line with the industry.
  </li>
  <li>
   Customer Focus:
  </li>
  <li>
   Handling guest complaints in regard to treatments and therapists.
  </li>
  <li>
   Co-ordinating Lifestyle Consultation form with guests where unusual medical circumstances could interfere with Spa treatments chosen.
  </li>
  <li>
   Colleague Relations:
  </li>
  <li>
   Administrative Duties:
  </li>
  <li>
   Follow up on maintenance issues within the spa and treatment rooms in HOTSOS.
  </li>
  <li>
   Conduct weekly walk through with assistant chief engineer on outstanding maintenance issues.
  </li>
  <li>
   Review comments in LRA and TripAdvisor with the relevant Spa Colleagues.
  </li>
  <li>
   Additional Duties:
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <em>
   New Treatment Development
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  </em>
 </strong>
 <ul>
  <li>
   Conduct bi-yearly reviews of the treatments and product sales for the spa and check if change is necessary.
  </li>
  <li>
   Responsible for the development of new treatments.
  </li>
  <li>
   Responsible to test and evaluate new product lines.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <em>
   Sales and Marketing
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   <br/>
  </em>
 </strong>
 <ul>
  <li>
   Liaise with the Communications on journalist bookings.
  </li>
  <li>
   Conducting interviews with journalists when is required.
  </li>
  <li>
   Development of the new Marketing Plan and Event Planner.
  </li>
  <li>
   Develop Spa promotional plan.
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   <br/>
  </li>
 </ul>
 <strong>
  Skills &amp; Qualifications
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  <br/>
 </strong>
 <ul>
  <li>
   NVQ level 3 in Beauty Therapy or equivalent CIDESCO, BTEC
  </li>
  <li>
   Therapy experience essential &ndash; 3-5 years Spa Management
  </li>
  <li>
   Spa knowledge and experience in a five-star luxury hotel environment is essential
  </li>
  <li>
   Must possess a strong knowledge of computer programs such as Microsoft Office, Windows, Outlook, Spa Soft
  </li>
  <li>
   Strong leadership skills
  </li>
  <li>
   Strong communication skills
  </li>
  <li>
   Ability to share knowledge with Colleagues
  </li>
  <li>
   Ability to apply knowledge to new situation
  </li>
  <li>
   Ability to work as part of a dedicated and passionate team
  </li>
  <li>
   Excellent personal presentation and interpersonal skills
  </li>
  <li>
   Experience of financial planning and management
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   <br/>
  </li>
 </ul>
 <strong>
  Our commitment to you
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
  </li>
  <li>
   MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  </li>
  <li>
   Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
  </li>
  <li>
   Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
  </li>
 </ul>
</div>


Spa Operations Manager

Alisary Group

<h2>About the Role</h2><p>A growing real estate development group based in <strong>Muscat</strong> is seeking a highly driven and commercially minded <strong>Real Estate Operations &amp; Development Manager</strong> to act as a true <i>success partner</i>, not a traditional employee.</p><p>This role requires a hands-on leader who manages the business as if it were their own — with full empowerment from the owners and full transparency under independent financial oversight.</p><h2>Objective</h2><p>To manage the full real estate development lifecycle, revive distressed or stalled assets, and achieve the highest possible financial efficiency within a transparent, externally audited operating environment.</p><h2>Key Responsibilities</h2><h3>Asset Management &amp; Business Development</h3><p>Review and assess the owners’ real estate portfolio, including vacant lands and projects halted since COVID.</p><p>Develop urgent, practical plans to complete, restructure, or liquidate underperforming assets.</p><p>Identify well-studied new investment opportunities and present concise feasibility studies to support acquisition decisions.</p><h3>Cost Engineering &amp; Supply Chain Management</h3><p>Build and manage a strong supplier and contractor network to achieve <strong>cost savings of no less than 20–30%</strong> without compromising visible quality.</p><p>Lead sourcing strategies including local negotiations, bulk purchasing, or direct imports (e.g., from China) when commercially viable.</p><h3>Project &amp; Vendor Management</h3><p>Select, contract, and fully manage engineering offices, contractors, consultants, and marketing companies on behalf of the owners.</p><p>Oversee on-site progress, timelines, and budgets, proactively resolving technical and operational obstacles.</p><p>Exercise operational decision-making authority within approved budgets and governance frameworks.</p><h3>Government Relations &amp; Reporting</h3><p>Manage the government relations file and supervise the Omani PRO to secure licenses, approvals, and regulatory requirements.</p><p>Submit regular, clear performance and financial reports to the owners.</p><p>Operate in full cooperation and transparency with the <strong>independent external financial auditor</strong>, including complete disclosure of contracts, invoices, and transactions.</p><h2>Candidate Profile</h2><p>Proven hands-on experience in real estate operations, development, or asset turnaround.</p><p>Strong commercial mindset with a focus on profitability, cost control, and execution.</p><p>Solid understanding of supplier negotiations, construction costs, and project economics.</p><p>High integrity, transparency, and comfort working under strict external financial audit.</p><p>Leadership personality capable of operating under pressure and managing multiple stakeholders.</p><p><strong>Priority given to candidates currently based in Oman</strong> with deep knowledge of the local market, regulations, and suppliers (Omani or expatriate).</p><h2>&nbsp;</h2>

Real Estate Operations & Development Manager (Success Partner)

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Role Summary
  <br/>
  <br/>
 </strong>
 We&rsquo;re looking for a Assistant Operations Manager to join the team and focus on growing our own Grocery Store &ldquo;tMart&rdquo;, which is the region&rsquo;s first cloud store concept offering 20-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!
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 <strong>
  What&rsquo;s On Your Plate?
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 </strong>
 <ul>
  <li>
   Supporting the operations manager with full operations end to end (inventory management, pick-pack process, property/asset management, operational standards, expense control, maintenance related, deep-dives and special projects).
  </li>
  <li>
   Lead the Store operations team members from store managers till the pickers.
  </li>
  <li>
   Conduct a daily online call where KPIs are reviewed and new updates are shared.
  </li>
  <li>
   Conduct weekly store visits, shop floor audits and ensure all stores are compliant legally and following the company SOPs.
  </li>
  <li>
   Monitoring supervisors by ensuring they are accurately following the inventory. management processes, policies and proper execution of inventory management (stock-in and stock-out).
  </li>
  <li>
   Responsible for shrink/expiry control and Quality focus (in terms of inventory no damaged poor fresh food quality; close to expiry).
  </li>
  <li>
   Tracking order fulfillment, KPI, staff availability based on operational demands at all times.
  </li>
  <li>
   Supporting colleagues and working with other teams such as maintenance, PRO, IT, logistics, SSC, marketing, commercial and demand planning teams as and when required.
  </li>
  <li>
   Problem solves or escalate property management issues with necessary stakeholders.
  </li>
  <li>
   Fully competent on Microsoft office and other store staff tools.
  </li>
  <li>
   Expense Control: Support and advise on potential ways to reduce expenses without jeopardizing operational efficiency.
  </li>
  <li>
   Monitoring and supervising productivity, work standards and development of stores through weekly, monthly performance reviews and other initiatives.
  </li>
  <li>
   Monitor on ground issues and escalate any major performance issues to department manager with proposed solution and action plan.
  </li>
  <li>
   Stakeholder management and solution orientated.
  </li>
  <li>
   Support with improving the financial and operational performance of the operation.
  </li>
  <li>
   Execute action plans prepared by the department manager to address weak areas in need of improvement across stores.
  </li>
  <li>
   Lead new store initiatives roll outs in terms of execution and follow up on execution.
  </li>
  <li>
   Support with training and developmental programs for staff and support including but not limited to: helping POPS with any of the staff engagement requirements, training session with the support of POPS, training sessions for new system updates if needed, training and briefing sessions for special projects and pilots.
  </li>
  <li>
   Reviewing and monitoring proper implementation and learning ways of how it can be improved i.e merchandising and space planning guidelines in stores.
  </li>
  <li>
   Monitoring product range availability according to selected store product range and report/liaise with the commercial team.
  </li>
  <li>
   Supports with distribution and logistics for Store transfers, consumables distribution, Invoice collection.
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   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  What Did We Order?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong communication skills.
  </li>
  <li>
   Hungry, Ambitious, Motivated person who is looking to grow using various tech tools/ excel skills in order to make improvements at store and team level from a data perspective.
  </li>
  <li>
   Good Communication and interpersonal skills.
  </li>
  <li>
   Fluent English language speaker.
  </li>
  <li>
   Leadership skills and stakeholder management.
  </li>
  <li>
   Problem solving skills mindset.
  </li>
  <li>
   Root cause analysis and data analysis skills.
  </li>
  <li>
   Execution skills.
  </li>
  <li>
   Ownership over assigned responsibilities &amp; tasks.
  </li>
 </ul>
</div>


Assistant Manager Operations - tMart

Global Business Solution and Business

<p><b>Job Summary</b></p><p>We are seeking an experienced and result-oriented <b>Center / Sales Manager</b> to lead sales operations, manage the day-to-day functioning of the center, and drive revenue growth. The role involves team leadership, customer acquisition, operational excellence, and achieving business targets.</p><p><b>Key Responsibilities</b></p><p><b>Sales &amp; Business Development</b></p><ul><li>Drive sales performance and achieve monthly/quarterly revenue targets</li><li>Develop and execute sales strategies to increase market share</li><li>Generate leads through marketing activities, referrals, and partnerships</li><li>Monitor sales pipelines and conversion ratios</li><li>Build and maintain strong relationships with key clients and stakeholders</li></ul><p><b>Center Operations Management</b></p><ul><li>Oversee daily operations of the center to ensure smooth functioning</li><li>Ensure high standards of customer service and satisfaction</li><li>Manage inventory, resources, and operational costs effectively</li><li>Ensure compliance with company policies and procedures</li></ul><p><b>Team Leadership &amp; People Management</b></p><ul><li>Recruit, train, motivate, and manage the sales and operations team</li><li>Set individual targets and monitor team performance</li><li>Conduct regular performance reviews and coaching sessions</li><li>Foster a positive, high-performance work culture</li></ul><p><b>Reporting &amp; Analysis</b></p><ul><li>Prepare and present sales and operational reports to management</li><li>Analyze market trends, competitor activities, and customer feedback</li><li>Implement corrective actions to improve performance</li></ul><p><b>Required Skills &amp; Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field</li><li>Proven experience as a Center Manager, Sales Manager, or similar role</li><li>Strong leadership, communication, and negotiation skills</li><li>Ability to manage multiple priorities and teams</li><li>Financial acumen and operational planning skills</li><li>Proficiency in MS Office and CRM systems</li></ul><p>Job Type: Full-time</p><p>Pay: RO400.000 - RO500.000 per month</p>

Center/ Sales Manager

Explore 105+ Operations manager in Muscat this February. Find roles across top companies and apply now to boost your career.

105 operations manager jobs In Muscat

Operations Manager - Oman

Operations Manager - Oman

Operations Manager - Oman

Spa Operations Manager

Real Estate Operations & Development Manager (Success Partner)

Assistant Manager Operations - tMart

Center/ Sales Manager