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food services supervisor

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25195608<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>Jabal Omar Marriott Hotel Makkah, Umm Al Qura, Makkah, Saudi Arabia, Saudi Arabia, 21955<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.</p><p><br>
</p><p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 2 years of related work experience.</p>
<p>Supervisory Experience: At least 1 year of supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work,<b> begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br>
</p><div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Food Services Supervisor

Nestlé USA

<div><p><b>Industrial Service Operator</b></p><p><b><br>
POSITION SNAPSHOT</b></p><p>
Location: Jeddah, Kingdom of Saudi Arabia<br>
Company: Nestl&eacute; Saudi Manufacturing Full-Time Contract</p><p>
Reports to: Maintenance and Industrial Services Engineer</p><p></p><p><b><br>
POSITION SUMMARY</b></p><p>
Joining Nestl&eacute; means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestle career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it. With Nestle, you are enabled and encouraged to grow not only as professionals, but also as people.</p><p></p><p><br>
We are looking for an Industrial Service Operator with required knowledge and expertise to ensure uninterrupted supply and efficient operations for various utility systems, such as water, NH3 refrigeration system, compressed air, gases, boiler, wastewater treatment plant, air handling, firefighting system etc. This is a critical role that requires attention to detail, technical expertise, and a strong commitment to safety and compliance. The ideal candidate will drive efficiency, improvement projects, and contribute to the overall success of the factory's operations. The position is in a Green Field Food Factory in Saudi.</p><p></p><p><b><i><br>
Focus of this position is to:</i></b></p><ul><li><b><i>
provide reliable and efficient delivery of utilities by effectively maintaining and operating the industrial service equipments.</i></b> <b><i>This includes conducting timely maintenance tasks &amp; continuous monitoring of operations, and promptly addressing any deviations. Provide initiatives for continuous improvement projects to optimize the performance &amp; operational cost of the industrial services.</i></b></li><li><b><i>
Compliance with safety and regulatory standards, including people safety, food safety, NGMP, and ammonia safety, is essential.</i></b></li><li><b><i>
Able to work in rotational shifts, weekends &amp; public holidays.</i></b></li></ul><p><br>
</p><p><b>A DAY IN THE LIFE &hellip;</b></p><ul><li><b>
Operate industrial services:</b> Operate and monitor utility systems, including water treatment plant, wastewater treatment plant, gas distribution system, NH3 refrigeration system, air compressor, boiler etc. to ensure 100% availability. Check and Record all the critical parameters and take corrective actions in case of any deviations.</li><li><b>
Manage assets - AMM: </b>Create maintenance plan for all the industrial services in accordance with manufacturer&rsquo;s, Nestle&rsquo;s &amp; Regulatory requirements. Continuously provide initiatives to optimize the existing maintenance plan to improve cost for effective utilities generation. Executing work orders and ensuring technical completion on time.</li><li><b>
Manage assets - Spare parts management: </b>Create BOM for all the assets based on manufacturer&rsquo;s, Nestle&rsquo;s &amp; Regulatory requirements. Perform asset classification to align the internal &amp; external standards.</li><li><b>
Efficiency &amp; Cost:</b> Provide sustainability &amp; cost-saving initiative to optimize operations and minimize expenses for world class utility services at an optimal cost. Perform all the planned/assigned tasks on time to meet the M&amp;I budget monthly target.</li><li><b>
Safety &amp; Compliance</b>: Perform risk assessment for industrial service area and equipment. Follow the safe ways of working, hygiene standards, compliance of hygiene work permit &amp; Permit To Work system. Create/Follow the SOPs &amp; Log sheets for industrial service equipments to meet legal, mandatory, safety, compliance, and hygiene standards at all times. Ontime logging of log sheets and Report any deviation &amp; take corrective actions. Regularly review and update SOPs, log sheets.</li><li><b>
3rd Party contractor management :</b> Proper communication and coordination with all the contractors to plan &amp; execute the 3rd party routine &amp; non routine activities in safe &amp; timely manner. Ensure that all contractor activities adhering to safety and hygiene standards.</li></ul><p></p><p><b><br>
What will make you successful&hellip;</b></p><ul><li>
Academic Experience: diploma or equivalent in mechanical engineering.</li><li>
3-5 years&rsquo; experience in a technical field, preferable FMCG industry (as industrial service operator, Supervisor or other similar position).</li><li>
Proficiency in English is required.</li><li>
Recommended to have participated in basic SHE and Food Safety training.</li><li>
Having good experience in SAP AMM (Asset Maintenance Management).</li><li>
Recommended to have had exposure to TPM, preventive maintenance planning and maintenance execution.</li><li>
Basic exposure to supervisory experience with technical teams, mechanical and electrical (contractors, suppliers or 3rd parties).</li><li>
Basic exposure to coordination or planning of maintenance activities, considering safety, food safety and other constrains.</li><li>
Participation in multi-disciplinary teams aiming to process and activity optimization.</li><li>
Work following defined KPI's/objectives and proactively follow up on them.</li></ul></div>

Industrial Services Operator

<div><div><div><p><b>Warehouse Supervisor</b></p></div><div><p>
Position Snapshot</p></div><div><p>
Location: Jeddah, Kingdom of Saudi Arabia</p></div><div><p>
Company: Nestl&eacute; Saudi Manufacturing</p></div><div><p>
Contract Type: Full-Time</p></div><div><p>
Reports to: Warehouse Manager</p></div><p></p><div><p><b><br>
Position Summary</b></p></div><p></p><div><p><br>
Joining Nestl&eacute; means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment&mdash;passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestl&eacute; career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, if you seek it. With Nestl&eacute;, you are enabled and encouraged to grow not only as professionals, but also as people.<br>
<br>
We are looking for a Warehouse Supervisor, responsible for warehouse daily operations as per the best practices and in full compliance (Safety, Quality &amp; Regulatory). This is achieved through proper management of the warehouse resources to deliver the right quality at the right place and in time.</p></div><div><p><b>
Focus of this Role</b></p></div><div><ul><li><p>
Operate as per the best practices to ensure Safety, Quality and Compliance.</p></li></ul></div><div><ul><li><p>
Manage and organize resources to deliver the right quality in time and with reduced cost.</p></li></ul></div><div><ul><li><p>
Collaborate and support the warehouse and factory team to deliver as per the factory goals.</p></li></ul></div><div><p><b>
A Day in the Life &ndash; Functional Responsibilities</b></p></div><div><ul><li><p>
Safety (SHE): Provide the team with a safe workplace ensuring all areas are clean and clearly marked using the 5S and Nestl&eacute; good warehousing practices. Ensure safety requirements of all employees in line with Nestl&eacute; and local regulations. Monitor and ensure updated certifications and licenses.</p></li></ul></div><div><ul><li><p>
Quality: Ensure proper flow in and out of the materials as per the defined food safety and quality requirements. Loading and offloading operations are performed efficiently as per the defined targets; deviations must be reported and corrective actions implemented. Ensure materials are released on time to support production lines.</p></li></ul></div><div><ul><li><p>
Operations and Performance: Operate the warehouse to achieve lower costs while ensuring efficiencies and flexibility in managing inbound and outbound activities.</p></li></ul></div><div><ul><li><p>
People Development: Develop and maintain competencies in accordance with PDP through proper evaluation, constructive feedback, and development plans.</p></li></ul></div><div><p><b>
Budget and Additional Responsibilities</b></p></div><div><ul><li><p>
Department Budget Management: Oversee and manage the warehouse department budget, ensuring cost-effective operations and adherence to financial targets.</p></li></ul></div><div><ul><li><p>
Resource Allocation: Plan and allocate resources efficiently to meet operational demands while staying within budget constraints.</p></li></ul></div></div><div><div><ul><li><p>
Vendor Coordination: Collaborate with procurement and vendors to ensure timely delivery of materials and services within budget.</p></li></ul></div><div><ul><li><p>
Inventory Cost Control: Monitor inventory levels and implement strategies to reduce holding costs and minimize waste.</p></li></ul></div><div><ul><li><p>
Reporting: Prepare and present regular financial and operational reports to management, highlighting budget performance and cost-saving initiatives.</p></li></ul></div><div><ul><li><p>
Technology Utilization: Leverage warehouse management systems and automation tools to improve efficiency and reduce operational costs.</p></li></ul></div><div><ul><li><p>
Risk Management: Identify potential financial risks and implement mitigation strategies to safeguard departmental resources.</p></li></ul></div><div><ul><li><p>
Strategic Planning: Contribute to long-term planning and continuous improvement initiatives to enhance warehouse operations and financial performance.</p></li></ul></div><p></p><div><p><b><br>
What Will Make You Successful</b></p></div><div><p>
Academic Experience: Bachelor&rsquo;s degree.</p></div><div><p>
Operational Experience: Minimum 3 years&rsquo; experience, including 2 years at a supervisory level.</p></div><div><p>
Good knowledge of Warehouse Operations and Systems.</p></div><div><p>
Warehouse/Supply Chain Management Diploma/Certification will be an advantage.</p></div></div></div><p></p>

Warehouse Shift Supervisor

Nestlé

<div>
 <strong>
  Warehouse Supervisor
  <br/>
  <br/>
 </strong>
 Position Snapshot
 <br/>
 <br/>
 Location: Jeddah, Kingdom of Saudi Arabia
 <br/>
 <br/>
 Company: Nestl&eacute; Saudi Manufacturing
 <br/>
 <br/>
 Contract Type: Full-Time
 <br/>
 <br/>
 Reports to: Warehouse Manager
 <br/>
 <br/>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 Joining Nestl&eacute; means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment&mdash;passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestl&eacute; career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, if you seek it. With Nestl&eacute;, you are enabled and encouraged to grow not only as professionals, but also as people.
 <br/>
 <br/>
 We are looking for a Warehouse Supervisor, responsible for warehouse daily operations as per the best practices and in full compliance (Safety, Quality &amp; Regulatory). This is achieved through proper management of the warehouse resources to deliver the right quality at the right place and in time.
 <br/>
 <br/>
 <strong>
  Focus of this Role
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Operate as per the best practices to ensure Safety, Quality and Compliance.
  </li>
  <li>
   Manage and organize resources to deliver the right quality in time and with reduced cost.
  </li>
  <li>
   Collaborate and support the warehouse and factory team to deliver as per the factory goals.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  A Day In The Life &ndash; Functional Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Safety (SHE): Provide the team with a safe workplace ensuring all areas are clean and clearly marked using the 5S and Nestl&eacute; good warehousing practices. Ensure safety requirements of all employees in line with Nestl&eacute; and local regulations. Monitor and ensure updated certifications and licenses.
  </li>
  <li>
   Quality: Ensure proper flow in and out of the materials as per the defined food safety and quality requirements. Loading and offloading operations are performed efficiently as per the defined targets; deviations must be reported and corrective actions implemented. Ensure materials are released on time to support production lines.
  </li>
  <li>
   Operations and Performance: Operate the warehouse to achieve lower costs while ensuring efficiencies and flexibility in managing inbound and outbound activities.
  </li>
  <li>
   People Development: Develop and maintain competencies in accordance with PDP through proper evaluation, constructive feedback, and development plans.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Budget And Additional Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Department Budget Management: Oversee and manage the warehouse department budget, ensuring cost-effective operations and adherence to financial targets.
  </li>
  <li>
   Resource Allocation: Plan and allocate resources efficiently to meet operational demands while staying within budget constraints.
  </li>
  <li>
   Vendor Coordination: Collaborate with procurement and vendors to ensure timely delivery of materials and services within budget.
  </li>
  <li>
   Inventory Cost Control: Monitor inventory levels and implement strategies to reduce holding costs and minimize waste.
  </li>
  <li>
   Reporting: Prepare and present regular financial and operational reports to management, highlighting budget performance and cost-saving initiatives.
  </li>
  <li>
   Technology Utilization: Leverage warehouse management systems and automation tools to improve efficiency and reduce operational costs.
  </li>
  <li>
   Risk Management: Identify potential financial risks and implement mitigation strategies to safeguard departmental resources.
  </li>
  <li>
   Strategic Planning: Contribute to long-term planning and continuous improvement initiatives to enhance warehouse operations and financial performance.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Will Make You Successful
  <br/>
  <br/>
 </strong>
 Academic Experience: Bachelor&rsquo;s degree.
 <br/>
 <br/>
 Operational Experience: Minimum 3 years&rsquo; experience, including 2 years at a supervisory level.
 <br/>
 <br/>
 Good knowledge of Warehouse Operations and Systems.
 <br/>
 <br/>
 Warehouse/Supply Chain Management Diploma/Certification will be an advantage.
</div>


Rixos

<div><b>Company Description</b><p><br>
Established in 2000 in Turkey, Rixos pioneers the &lsquo;ALL Inclusive, ALL Exclusive&rsquo; concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.</p><b><br>
Job Description</b><br>
<ul><li><b>
ISO &amp; IMS Compliance:</b></li><li>
Monitor and enforce compliance with ISO 22000 (Food Safety Management System), ISO 14001 (Environmental Management System), ISO 9001 (Total Quality Management System), ISO 10002 (Customer Satisfaction), EN 15288 (Swimming Safety) and GSTC recognized Sustainability and OHSMS (if required) standards.</li><li>
Conduct regular audits to ensure adherence to documented processes and procedures. Initiate and monitor corrective actions, identify root causes and implement solutions to prevent recurrence.</li><li><b>
Hygiene &amp; Food Safety Management:</b></li><li>
Develop, implement, and manage food safety and hygiene protocols in accordance with ISO 22000 (Food Safety Management System) to ensure the highest standards of safety.</li><li>
Conduct food safety and hygiene trainings for continuous improvement and maintain records of training sessions.</li><li>
Monitor and conduct regular inspections of the receiving area, stores, kitchen, F&amp;B units, SPA, rooms, laundry, Rixy Club and other relevant areas to ensure adherence to hygiene standards.</li><li>
Perform routine inspections of the hotel&rsquo;s food receiving, storing, and preparation processes to ensure strict adherence to food safety protocols.</li><li>
Conduct vendor inspections on the property as needed.</li><li>
Regularly providing updates and leading the HACCP meetings, ensuring effective communication and coordination in food safety management.</li><li><b>
Quality Assurance:</b></li><li>
Monitor and analyse service performance scores, identify root causes, and collaborate with department heads on improvement suggestions.</li><li>
Provide feedback to management through data analysis, root cause analysis, and action plan formulation.</li><li><b>
Environmental Management:</b></li><li>
Monitor and reduce the hotel's environmental footprint by overseeing waste management, energy efficiency, and water conservation programs</li><li>
Customer Satisfaction:</li><li>
Collaborate with relevant departments to implement improvements.</li><li><b>
Swimming Safety (EN 15288):</b></li><li>
Ensure compliance with EN 15288 standards</li><li>
Collaborate with relevant departments to maintain and enhance recreation services.</li><li><b>
Sustainability Management:</b></li><li>
Collaborate with various departments to promote sustainable practices and initiatives.</li><li><b>
Training</b>:</li><li>
Execute regular technical and skills training for relevant standards and hotel procedures.</li><li>
Conduct operational training for food safety and other areas critical to the quality management system, hotel performance and compliance.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Bachelor&rsquo;s degree in veterinary medicine, applied science or relevant academic study.</li><li>
Certified ISO 22000 lead auditor is mandatory.</li><li>
Certified ISO 9001 is preferred.</li><li>
At least 1-2 years of traceable hands-on experience working on food safety and hygiene in terms of ISO 22000 within luxury 5 stars property.</li><li>
Sustainability experience is a plus.</li><li>
Preferably Saudi female</li><li>
Ready to join within 2 weeks.</li></ul><br>
<b>
Additional Information</b></div><p></p>

Quality & Hygiene Officer

Dokainish & Company

<div><p><b>About us:</b></p><p>
Dokainish &amp; Company is a global organization that has been providing world class professional consultancy services since 2011. We have recently launched our MENA operations, headquartered in Abu Dhabi in the United Arab Emirates. This opportunity will also expand our operations into the Kingdom of Saudi Arabia (KSA) to support major government and private sector clients across aviation, infrastructure, construction, and large-scale capital development programs, reinforcing our long-term commitment to the region and our role in supporting visionary national transformation initiatives.</p><p><b>
Overview:</b></p><p>
Dokainish &amp; Company is seeking an <b>experienced In-flight Catering Facility Specialist</b> to support the planning, delivery, and commissioning of industrial-scale aviation catering facilities. This role will provide technical expertise across food production systems, HACCP compliance, kitchen equipment installation, workflow optimization, and operational readiness for high-capacity in-flight catering operations.</p><p><b>
This is a full-time position, and the selected candidate must be based in the Kingdom of Saudi Arabia (KSA).</b></p><p></p><p><b><br>
Key Responsibilities:</b></p><ul><li>
Provide subject-matter expertise on the design, layout, and operational flow of in-flight catering facilities, including hot kitchen, cold kitchen, bakery, dishwashing, and food preparation areas.</li><li>
Review engineering drawings and specifications to ensure alignment with HACCP, ISO 22000, and industrial food safety requirements.</li><li>
Oversee installation, testing, and commissioning of catering and kitchen equipment, ensuring performance and compliance with operational needs.</li><li>
Evaluate production capacity requirements and propose workflow improvements for optimal throughput and efficiency.</li><li>
Support procurement efforts for specialized kitchen equipment, materials handling systems, and food production technologies.</li><li>
Conduct readiness assessments for utilities, MEP interfaces, refrigeration systems, and waste management processes.</li><li>
Coordinate with contractors, consultants, and client stakeholders to track progress, resolve technical issues, and ensure timely project delivery.</li><li>
Support facility start-up activities, operational validations, and staff training for equipment use and food safety compliance.</li></ul><p><b>
Requirements</b></p><p><b>
Candidate Profile
</b></p><ul><li>Industry practitioner with deep expertise in in-flight catering facilities or industrial food production.</li><li>
Strong understanding of operational flows, equipment sequencing, and industrial hygiene requirements.</li><li>
Highly organized, detail-driven, and capable of managing complex equipment commissioning activities.</li><li>
Able to collaborate effectively with engineers, contractors, suppliers, and client stakeholders.</li><li>
Comfortable providing practical guidance, identifying design gaps, and ensuring operational readiness in high-volume catering environments.</li></ul><p></p><p><b><br>
Required Experience</b></p><ul><li>
Bachelor&rsquo;s Degree in Mechanical Engineering, Food Engineering, or equivalent.</li><li>
15+ years of experience in in-flight catering facilities, industrial kitchens, or large-scale food production environments.</li><li>
Strong working knowledge of HACCP, ISO 22000, industrial food safety standards, and kitchen operational workflows.</li><li>
Hands-on experience supervising equipment installation, testing, and commissioning.</li><li>
Must have full professional proficiency in the English language.</li></ul><p><br>
<br>
<b>Technical Skills</b></p><ul><li>
Expertise in commercial kitchen equipment, utilities planning, and production line configuration.</li><li>
Strong understanding of HVAC, refrigeration, and MEP interfaces related to catering operations.</li><li>
Proficiency in technical report writing, audits, and compliance documentation.</li><li>
Ability to review design documents, equipment schedules, and method statements.</li></ul><p></p><p><b><br>
Education &amp; Certifications</b></p><ul><li>
Bachelor&rsquo;s degree in Mechanical Engineering, Food Engineering, or a related field.</li><li>
Food safety or HACCP certifications preferred.</li></ul><p></p><p><b><br>
Location &amp; Mobility</b></p><ul><li>
KSA-based</li><li>
Regional travel flexibility required</li></ul><p></p><p><br>
Note: This role description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or qualifications required.</p></div>

In-Flight Catering Facility Specialist - Kingdom of Saudi Arabia (KSA)

<p></p><div><p><b>Location:</b> Jeddah, Saudi Arabia<br>
<b>Workplace Type:</b> On-site.</p><p>
 <b>Department:</b> Customer Service<br>
<b>Reports To:</b> Call Center Supervisor<br>
<b>Employment Type:</b> Full-Time</p><p></p><p><b><br>
Position Summary</b></p><p>
Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services,</p><p>
Responsible for acting as a liaison between customers and companies.</p><p>
Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries.</p><p></p><p><b><br>
Key Responsibilities:</b></p><ul><li>
Answer incoming calls and respond to customer inquiries in a timely and professional manner in both languages (Arabic-English)</li><li>
Provide accurate information regarding products, services, and company policies.</li><li>
Resolve customer complaints and issues effectively, ensuring a positive customer experience.</li><li>
Document all customer interactions accurately in the system.</li><li>
Meet or exceed performance metrics, including call handling time, customer satisfaction scores, and resolution rates.</li><li>
Participate in training and development activities to enhance skills and knowledge.</li></ul><p></p><p><b><br>
Qualifications:</b></p><ul><li>
High school diploma or equivalent; associate degree preferred.</li><li>
Previous experience in a customer service or call center role</li><li>
Proficient in using computer systems and software.</li></ul></div>

Customer Service Agent

Explore 165+ Food services supervisor in Jeddah this December. Find roles across top companies and apply now to boost your career.

165 food services supervisor jobs IN Jeddah

Food Services Supervisor

Industrial Services Operator

Warehouse Shift Supervisor

Warehouse Shift Supervisor

Quality & Hygiene Officer

In-Flight Catering Facility Specialist - Kingdom of Saudi Arabia (KSA)

Customer Service Agent