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franchise hotel - revenue manager Jobs in Kuwait

franchise hotel - revenue manager

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franchise hotel revenue manager

Vignette Collection

<div>This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer. 
About Us

Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel.
 
 
We've created a collection brand that gives guests and colleagues an inspiring new choice. One that puts people at the heart of everything we do, to reframe luxury hospitality for the better.
 
 
Our hotels are unique in their own right, with their own distinct outlook and story to tell.<h4 class="jobSectionHeader"> 
Your day to day

As a Revenue Manager, you will assist with the planning, execution and enhancing all revenue streams, in order to achieve maximum room occupancy, analyzing spend (room and non-room) and profitability by segment and account to support rate setting and account negotiation whilst meeting all budgets. 
 
Every day is different, but you'll mostly be:

People
<ul><li>As a people leader, you will be hands on, engaging and passionate about what you do every day, supporting others in developing their careers and embedding a work culture that reflects our values.</li></ul>
<ul><li>Manages and develops relationships with key internal and external stakeholders.</li></ul>

Financial
<ul><li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment business trips, trade shows, etc.</li></ul>
<ul><li>Represent the hotel in various events and exhibition.</li></ul>
<ul><li>Conducts daily sales calls and arranges site inspection trips to hotels for corporate clients.</li></ul>
<ul><li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li></ul>
<ul><li>Develops relationships within community to strengthen and expand customer base for sales opportunities.</li></ul>
<ul><li>Manages and develops relationships with key internal and external stakeholders.</li></ul>
<ul><li>Acquiring and developing new business accounts and preparing sales proposals for clients.</li></ul>
<ul><li>Implement revenue management operations, procedures and best practices.</li></ul>
<ul><li>Identify new revenue opportunities.</li></ul>
<ul><li>Optimize and expand distribution partnerships.</li></ul>
<ul><li>Challenge and influence hotel to improve service level and operational standards.</li></ul>
<ul><li>Oversee revenue management and distribution strategy of the hotel and manage day to day yield operations</li></ul>
<ul><li>Daily pick-up analysis, strategy adjustments and reporting</li></ul>
<ul><li>Perform competitive benchmark studies and follow market trends</li></ul>
<ul><li>Provide a weekly dynamic forecast of expected results, variances and budget comparison</li></ul>
<ul><li>Responsible for assessing, analyzing and pricing group business strategies</li></ul>
<ul><li>Analyze overall monthly hotel performance and provide a summary report with recommendations to improve long-term strategies</li></ul>
<ul><li>Ensure web site booking process is maintained up-to-date and functional</li></ul>
<ul><li>Regularly check the input and the quality of data (segmentation, tracking, etc...) points</li></ul>
<ul><li>Responsible for best practice standards to include: competitor analysis; environmental scanning; market modelling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts</li></ul>
<ul><li>Evaluate the performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia and groups</li></ul>
<ul><li>Prepare an outline for and support the annual revenue budget process</li></ul>
<div></div><div>Guest Experience</div>
<ul><li>Provides the highest quality of service to the customer at all times.
</li></ul><ul><li>Able to support hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer's experience.</li></ul>
<ul><li>Collaborate with other departments, such as ales, marketing and product development, to support revenue.</li></ul>
<ul><li>Monitor market trends, competitor activities, and customer preferences to identify sales opportunities.</li></ul>
<ul><li>Stay updated on industry trends, customer needs, and market dynamics to drive sales growth.</li></ul>
<div>
Responsible Business
<ul><li>Raise the awareness and reputation of the hotel and the brand locally</li></ul>
<ul><li>Ensure guest safety is a priority with minimal interruptions or problems
</li></ul><ul><li>Offer advice to clients to reduce waste, save energy and have a minimal impact to the environment
</li></ul><ul><li>Other ad-hoc duties - unexpected moments when we have to pull together to get a task done</li></ul></div> 
 
What we need from you
<ul><li>Experience as a Hotel Revenue Manager.</li></ul>
<ul><li>Bachelor's Degree in Hotel Management, Tourism or Economic Studies</li></ul>
<ul><li>Highly computer literate with a high-level command Excel or other data analysis and billing tools</li></ul>
<ul><li>Knowledgeable of hotel technology: PMS, Channel Manager, GDS, CRS, Extranets</li></ul>
<ul><li>Strong verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staff</li></ul> 
What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. 
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
So, join us and you'll become part of our hotel family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</h4></div>

Franchise Hotel - Revenue Manager

Hilton

<div>Commercial Director
The Commercial Director, O&amp;M EMEA is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel. 
 
 
What will I be doing? 
The Commercial Director, O&amp;M EMEA is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel in EMEA.
This role will drive the planning and execution of the commercial strategy and activity through supporting the Revenue management team, Sales, Catering and Events, Marketing, eCommerce and Public Relations teams, through working effectively with area support teams. F&amp;B commercial activities will be shared responsibilities with the F&amp;B Manager, Director of Operations, GM and the Commercial Director.
The Commercial Director is a role model for the commercial community within the owned and managed portfolio in EMEA, and develops teams and individuals in these functions whilst being a Key business partner to the Hotel General Manager. They support hotels in deriving the most value from Hilton Sales teams. The Commercial Directors role is key to seize new opportunities through strong customer relations and works as an Ambassador for the company with our Owners and Key Stakeholders.
The role ensures that commercial management strategies are set for all revenue streams and that all systems are used to their full potential to yield the highest possible amount of revenue from all available space, whether in Rooms, Meeting Space, outlets or other revenue departments. Driving overall FMS results gaining an Unfair share through a disciplined execution of commercial activities.
A Commercial Director will be lead, coach, develop, recruit and retain future talents. He/she will manage performance, develop and evaluate the commercial team members on the agreed KPI&rsquo;s, whilst working effectively as part of a 4D structure on property. Specifically, a Commercial Director will perform the following tasks to the highest standards:
<ul><li>Directly accountable for driving the Top line Budget and Forecast by implementing a commercial strategy and business plan through to execution using the Hilton Commercial Focus process and all available business tools and intelligence available. Deliver as a minimum the budgeted revenues across all revenue streams, To include but not limited; All Rooms, GC&amp;E, F&amp;B, Leisure and Spa with a control on cost of sale, route to market, channel shift and marketing / Ecommerce opportunities.</li>
<li>Work with the GM, Finance and Operations Director to ensure profits are maximized in line with TGOP and EBITDA targets set.</li>
<li>Ensure Business Review Guidelines (current to + 5 years) all Pricing &amp; Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share.</li>
<li>Support various On Property, RDOS&rsquo;s, and Area Marketing teams in coordinating hotel level marketing, sales and public relations activities. Liaise with regional support and brand teams to provide maximum benefit to hotel performance.</li>
<li>Support the Cluster Revenue Managers/On Property Revenue Manager and RMCC to establish an optimal mix, review and validate forecasts, develop strategies for different demand periods, and review and approve retail and group pricing strategies.</li>
<li>Develop and maintain strong relationships with all stakeholders, owners, hotel teams, Hilton matrix support teams to ensure commercial benefits of the hotel.</li>
<li>Liaise with VP of Operations, presents commercial strategies to Regional Team and key stakeholders.</li>
<li>Consistently conforms to Hilton brand standards and corporate identity and utilizes all communication tools (under the guidance of regional marketing and BPS).</li>
<li>Keeps in touch with Market trends and review/amend strategies accordingly in line with the evolving market conditions.</li>
<li>Participate in the leadership activity of the Hotel and Region.</li>
</ul>What are we looking for? 
A Commercial Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Minimum of 3+ year&rsquo;s hospitality/travel industry experience in a revenue generating or commercial services role.</li>
<li>Minimum of 3+ years of experience presenting sales plans, presentations, etc. to senior level executives and constituent groups</li>
<li>3+ experience working in a collaborative/matrixed environment</li>
<li>3+ years working with departmental financial data to make strategic/tactical decisions</li>
<li>3+ years of experience evaluating and identifying business opportunities for a business</li>
<li>At least 3 years of experience managing a sales or commercial team</li>
<li>Fluent in English</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>3+ years working in a multi-complex hotel/travel industry environment</li>
<li>Experience in multiple disciplines with knowledge of Marketing, E-commerce, and Finance</li>
<li>Local language, strong attribute to have</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Commercial Director

Best western plus hotels and resorts Kuwait 

Job Title: Reservation AgentLocation: Best Western Hotels &ndash; KuwaitDepartment: Front Office / ReservationsReports To: Reservations Supervisor / Front Office ManagerJob SummaryThe Reservation Agent is responsible for handling all guest inquiries related to reservations in a professional, efficient, and courteous manner. The role involves managing booking requests, maximizing room sales, and ensuring guest satisfaction by providing accurate information and personalized service in line with Best Western Hotels standards.Key Responsibilities<ul><li>Handle incoming calls, emails, and online inquiries related to room reservations.</li><li>Provide accurate information regarding room rates, availability, hotel services, and promotions.</li><li>Process individual and group bookings, modifications, and cancellations promptly and correctly.</li><li>Upsell rooms, packages, and hotel facilities to maximize revenue.</li><li>Maintain guest profiles and reservation records in the Property Management System (PMS).</li><li>Ensure all reservation details are accurate and complete before guest arrival.</li><li>Coordinate with the Front Office, Sales, and Housekeeping departments for smooth operations.</li><li>Respond to guest complaints, requests, and special requirements professionally.</li><li>Monitor daily arrivals, VIP reservations, and special requests.</li><li>Follow company policies, procedures, and Best Western brand standards.</li><li>Prepare and share daily/weekly reservation reports with the Reservations Supervisor.</li></ul>Qualifications &amp; Skills<ul><li>High school diploma or bachelor&rsquo;s degree in Hospitality, Business, or related field.</li><li>Previous experience as a Reservation Agent, Front Office Agent, or similar role in the hotel industry is preferred.</li><li>Strong knowledge of hotel reservation systems (Opera or similar PMS).</li><li>Excellent communication skills in English (Arabic is an advantage).</li><li>Strong customer service orientation and sales skills.</li><li>Ability to work under pressure and handle multiple tasks efficiently.</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook).</li><li>Flexibility to work shifts, weekends, and holidays as required.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Training and career development opportunities within Best Western Hotels.</li><li>Professional and supportive work environment.</li><li>Transportation to and from the hotel</li></ul>share your cv on/ hr@bestwesternkuwait.comJob Type: Full-timeAbility to commute/relocate:<ul><li>Mahboola: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>hospitality : 2 years (Preferred)</li></ul>

Reservation agent

Accor

<div>
 
 Company Description
 
 
 
 
 Join
 
 
 us at Accor,
 
 
 where
 
 
 life pulses
 
 
 with
 
 
 passion!
 
 
 
 As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
 
 
 By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
 
 
 You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
 
 
 You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
 
 
 Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
 
 
 
 Hospitality
 
 
 is
 
 
 a
 
 
 work
 
 
 of
 
 
 heart
 
 
 ,
 
 
 
 
 Join
 
 
 us and
 
 
 become
 
 
 a
 
 
 Heartist
 
 
 &reg;.
 
 
 
 
 Job Description
 
 
 
 This role is responsible for leading the strategic planning and execution of the assigned markets. The primary objective is to drive optimal occupancy levels, maximize revenue across all markets, and consistently meet or exceed the hotel&rsquo;s profitability goals.
 
 
 Under the general guidance and supervision of the Director of Sales &amp; Marketing, and within the limits of established Sales policies and procedures, Assist all aspects of the Sales activities. Responsibilities include assisting the planning and development and implementation of the Sales plan and reporting on effectiveness of the plan. Promotes the work culture and the company&rsquo;s core values.
 
 
 
 Business Performance
 
 
 
 <ul>
 <li>
 Lead the development and execution of strategic sales action plans to drive revenue growth&mdash;prepare key reports including monthly performance updates, annual sales targets, budgets, and forecasts to support data-driven decision making.
 </li>
 <li>
 Monitor and analyze monthly sales performance against targets, identifying opportunities and gaps to proactively realign strategies and maximize results.
 </li>
 <li>
 Actively contribute to leadership meetings, presenting sales insights and progress to ensure alignment with broader business goals and shaping the department&rsquo;s annual roadmap to exceed commercial objectives.
 
 
 </li>
 </ul>
 As Sales Manager for the resort, you will play a pivotal role in driving revenue, growing market share, and positioning the property as a preferred destination across key markets. The role demands a proactive, strategic, and client-focused approach with a strong understanding of the luxury resort landscape.
 
 
 <ul>
 <li>
 Monitor and analyze competitor activities, market trends, guest feedback, and booking behavior to identify areas for growth and adaptation.
 </li>
 <li>
 Evaluate the success of existing sales initiatives and design innovative strategies to meet and exceed revenue targets.
 </li>
 <li>
 Represent the resort in high-level client meetings, sales presentations, familiarization trips, and property site inspections.
 </li>
 <li>
 Continuously assess guest demographics and competitor offerings to recommend enhancements in services, promotions, or positioning.
 </li>
 <li>
 Support in implementation of action plans that align with business objectives, ensuring all team efforts contribute to achieving revenue goals.
 </li>
 <li>
 Offer commercial insight and recommendations to senior management on sales strategies, market segmentation, and product development.
 </li>
 <li>
 Conceptualize and launch targeted campaigns to boost ADR, occupancy, off-peak demand
 </li>
 <li>
 Research new and emerging markets by reviewing historical booking data, guest profiles, surveys, and industry publications.
 </li>
 <li>
 Support the creation of new packages, room categories, and service offerings aligned with guest trends and market demand.
 </li>
 <li>
 Ensure brand standards are upheld in all sales materials and communications, with a sharp focus on visual and messaging consistency.
 
 
 </li>
 </ul>
 
 Other Responsibilities
 
 
 
 <ul>
 <li>
 Attend all briefings, meetings and trainings as assigned by the reporting Manager
 </li>
 <li>
 Maintain a high standard of personal appearance and hygiene at all times.
 </li>
 <li>
 Perform other reasonable duties assigned by the assigned by the reporting Manager.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Minimum Bachelor&rsquo;s degree in Hospitality Management or Business Administration or a related field.
 </li>
 <li>
 At least 3-4 years of prior experience in Sales within a luxury resort environment, preferably with experience in the Maldives or Indian Ocean region.
 </li>
 <li>
 Familiarity and understanding of PMS/CRS systems used in luxury hospitality.
 </li>
 <li>
 Comfortable with data-driven decision-making; able to analyze sales trends, forecast demand, and prepare performance reports.
 </li>
 <li>
 Excellent communication and interpersonal skills to interact effectively with team members, and stakeholders.
 </li>
 <li>
 Outstanding interpersonal and relationship-building skills with clients, partners, and internal teams.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 WHY WORK FOR ACCOR
 
 
 
 <ul>
 <li>
 Develop your talent through Accor&rsquo;s learning programs.
 </li>
 <li>
 Opportunity to grow within your property and across the world!
 </li>
 <li>
 Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
 
 
 </li>
 </ul>
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>

Sales Manager

<div>Company Description 
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
 
Join us and become a Heartist&reg;. 
Job Description 
This role is responsible for leading the strategic planning and execution of the assigned markets. The primary objective is to drive optimal occupancy levels, maximize revenue across all markets, and consistently meet or exceed the hotel&rsquo;s profitability goals.
Under the general guidance and supervision of the Director of Sales &amp; Marketing, and within the limits of established Sales policies and procedures, Assist all aspects of the Sales activities. Responsibilities include assisting the planning and development and implementation of the Sales plan and reporting on effectiveness of the plan. Promotes the work culture and the company&rsquo;s core values.
Business Performance<ul><li>
Lead the development and execution of strategic sales action plans to drive revenue growth&mdash;prepare key reports including monthly performance updates, annual sales targets, budgets, and forecasts to support data-driven decision making.</li><li>
Monitor and analyze monthly sales performance against targets, identifying opportunities and gaps to proactively realign strategies and maximize results.</li><li>
Actively contribute to leadership meetings, presenting sales insights and progress to ensure alignment with broader business goals and shaping the department&rsquo;s annual roadmap to exceed commercial objectives.</li></ul>
As Sales Manager for the resort, you will play a pivotal role in driving revenue, growing market share, and positioning the property as a preferred destination across key markets. The role demands a proactive, strategic, and client-focused approach with a strong understanding of the luxury resort landscape.<ul><li>
Monitor and analyze competitor activities, market trends, guest feedback, and booking behavior to identify areas for growth and adaptation.</li><li>
Evaluate the success of existing sales initiatives and design innovative strategies to meet and exceed revenue targets.</li><li>
Represent the resort in high-level client meetings, sales presentations, familiarization trips, and property site inspections.</li><li>
Continuously assess guest demographics and competitor offerings to recommend enhancements in services, promotions, or positioning.</li><li>
Support in implementation of action plans that align with business objectives, ensuring all team efforts contribute to achieving revenue goals.</li><li>
Offer commercial insight and recommendations to senior management on sales strategies, market segmentation, and product development.</li><li>
Conceptualize and launch targeted campaigns to boost ADR, occupancy, off-peak demand</li><li>
Research new and emerging markets by reviewing historical booking data, guest profiles, surveys, and industry publications.</li><li>
Support the creation of new packages, room categories, and service offerings aligned with guest trends and market demand.</li><li>
Ensure brand standards are upheld in all sales materials and communications, with a sharp focus on visual and messaging consistency.</li></ul>
Other Responsibilities<ul><li>
Attend all briefings, meetings and trainings as assigned by the reporting Manager</li><li>
Maintain a high standard of personal appearance and hygiene at all times.</li><li>
Perform other reasonable duties assigned by the assigned by the reporting Manager.</li></ul> 

Qualifications 
<ul><li>
Minimum Bachelor&rsquo;s degree in Hospitality Management or Business Administration or a related field.</li><li>
At least 3-4 years of prior experience in Sales within a luxury resort environment, preferably with experience in the Maldives or Indian Ocean region.</li><li>
Familiarity and understanding of PMS/CRS systems used in luxury hospitality.</li><li>
Comfortable with data-driven decision-making; able to analyze sales trends, forecast demand, and prepare performance reports.</li><li>
Excellent communication and interpersonal skills to interact effectively with team members, and stakeholders.</li><li>
Outstanding interpersonal and relationship-building skills with clients, partners, and internal teams.</li></ul> 

Additional Information 
WHY WORK FOR ACCOR 
<ul><li>
Develop your talent through Accor&rsquo;s learning programs.</li><li>
Opportunity to grow within your property and across the world!</li><li>
Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.</li></ul>
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Grand Hyatt Kuwait City

<div><div>Summary<div>
Grand Hyatt Kuwait is looking for an Assistant Manager - Food Safety &amp; Quality 
An idea candidates will be responsible to ensure the safety &amp; Quality Standards for Food and Beverage Division (Culinary &amp; Services) as well as Room Division for the Hotel and Residencies.
 Support the implementation and maintenance of the Food Safety Management System (FSMS) in line with standards such as HACCP, ISO 22000, FSSC 22000, or BRCGS.
 Conduct hazard analysis, risk assessments, and verification of control measures.
 Monitor and audit Good Manufacturing Practices (GMPs), Good Hygiene Practices (GHPs), and Sanitation Standard Operating Procedures (SSOPs).
 Coordinate and lead internal food safety audits and prepare for external certification and regulatory inspections.
 Investigate and document food safety incidents, non-conformities, and deviations, ensuring timely implementation of corrective and preventive actions (CAPA).</div></div><div> 
Qualifications<div> 
Potential candidate will ideally have:<ul><li>
A relevant degree, apprenticeship or diploma in Quality or Safety field.</li><li>
Minimum 1 to 2 years work experience as Supervisor or Assistant Manager - Food Safety &amp; Quality in a hotel or large restaurant with good standards.</li></ul></div></div></div>

ASSISTANT MANAGER- FOOD SAFETY & QUALITY

<div>Front Office Receptionist
An Receptionist ensures the satisfaction of executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested. 
 
 
What will I be doing? 
As Receptionist, you will ensure the satisfaction of executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested. An Executive Lounge Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Welcome executive Guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints</li>
<li>Process accurately check-ins and check-out</li>
<li>Ensure that all Guest supplies and amenities are offered and replenished to the required standards</li>
<li>Stay current with all hotel services as well as VIP requests and special events</li>
<li>Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity</li>
<li>Project a professional manner with an emphasis on hospitality and Guest service</li>
<li>Comply with Hotel security, fire regulations and all health and safety legislation</li>
<li>Executive tasks as instructed by the Executive Lounge Supervisor or Manager</li>
<li>Serve your role and Team in an environmentally-conscience manner</li>
</ul>What are we looking for? 
Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Previous Front Office experience in the hotel, leisure or retail sector</li>
<li>Calm, efficient and organised</li>
<li>Excellent personal presentation and communication skills</li>
<li>A passion for delivering exceptional levels of Guest service</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Previous experience in Executive Lounge in a hotel environment</li>
<li>Multi-lingual</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Front Office Receptionist

Explore 203+ Franchise hotel revenue manager in Kuwait this November. Find roles across top companies and apply now to boost your career.

203 franchise hotel revenue manager jobs IN Kuwait

Franchise Hotel - Revenue Manager

Commercial Director

Reservation agent

Sales Manager

Sales Manager

ASSISTANT MANAGER- FOOD SAFETY & QUALITY

Front Office Receptionist