fraud prevention manager

Commercial Bank of Dubai

Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services. CBD has been recognized as the number one bank in the UAE on the Forbes list of The World s Best Banks 2022. As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers - and delivering service that really goes the extra mile. Provide excellent customer service while managing Credit Control activities within SLA/TAT. Efficiently process all Credit Control tasks such as origination, maintenance, settlements, reconciliation, and ensure adequate controls to mitigate operational risks. Assist in proactively handling issues related to systems, housekeeping, internal audit, fraud, AML, Compliance, BCM, and internal controls. Key Responsibilities: <ul> <li>Collaborate with the Head of Fraud to develop and implement a robust fraud prevention strategy aligned with the company's overall risk management framework.</li> <li>Design and implement fraud prevention rules in fraud monitoring systems, and detection tools to identify and mitigate potential fraud risks across various channels.</li> <li>Stay abreast of emerging fraud trends, techniques, and technologies, and proactively adapt strategies to address new threats.</li> <li>Continuously monitor fraud detection systems and analyze alerts to identify suspicious activity and potential fraud incidents.</li> <li>Develop and maintain key performance indicators (KPIs) and metrics to track the effectiveness of fraud prevention measures and report on performance.</li> <li>Generate regular and ad-hoc reports on fraud trends, losses, and the effectiveness of prevention strategies for the Head of Fraud and other stakeholders.</li> <li>Identify opportunities to leverage new data sources and analytical methodologies to enhance fraud prevention capabilities.</li> <li>Manage and optimize fraud detection rules and thresholds within relevant systems to balance fraud prevention with customer experience.</li> <li>Collaborate with IT and other relevant teams to implement and maintain fraud prevention technologies and tools.</li> <li>Ensure the accurate configuration and maintenance of fraud prevention systems.</li> <li>Partner with internal teams, including Business, Customer Support, Operations, Legal, and Compliance, to share information and implement fraud prevention initiatives.</li> <li>Contribute to the development and delivery of fraud awareness training for employees.</li> <li>Continuously evaluate existing fraud prevention processes and identify opportunities for improvement and optimization.</li> <li>Document fraud prevention policies, procedures, and workflows.</li> <li>Participate in projects related to new product launches or process changes to ensure fraud risks are adequately assessed and mitigated.</li> <li>Ensure fraud reporting to the regulators and card schemes are completed as per requirement including filing SAR/STR s</li></ul><div> </div><div> </div><div> </div><div>Qualifications:<ul style="font-size: 11px;"><li style="font-size: 11px;">Bachelor's degree in a relevant field such as Finance, Business Administration, Criminal Justice, or Information Technology.</li><li style="font-size: 11px;">Certified Fraud Examiner.</li></ul> Experience:<ul style="font-size: 11px;"><li style="font-size: 11px;">10 + years of experience in Fraud Risk Management working for banks.</li><li style="font-size: 11px;">Proven experience in developing and implementing fraud prevention strategies and controls.</li><li style="font-size: 11px;">Experience working with fraud detection and prevention technologies and systems</li><li style="font-size: 11px;">Experience interacting with functional heads, internal control, audit, and senior management within the bank.</li><li style="font-size: 11px;">Working knowledge of Falcon, Fraud Navigator, Threat Metrix and Intuition system.</li><li style="font-size: 11px;">Strong analytical and problem-solving skills with the ability to interpret complex data and identify trends.</li><li style="font-size: 11px;">Proficiency in data analysis tools (e.g., Excel, SQL) is a plus</li></ul> Skills:<ul style="font-size: 11px;"><li style="font-size: 11px;">Strong verbal and written communication skills</li><li style="font-size: 11px;">Strategy development</li><li style="font-size: 11px;">Leadership skills</li><li style="font-size: 11px;">Strong partnering skills across functions</li><li style="font-size: 11px;">High emotional intelligence and interpersonal skills</li><li style="font-size: 11px;">Ability to acquire, build and inspire a high-performance team</li><li style="font-size: 11px;">Organizational awareness</li></ul> Competancies:<ul style="font-size: 11px;"><li style="font-size: 11px;">Strategy development</li><li style="font-size: 11px;">Cross functional teamwork</li><li style="font-size: 11px;">Analytical thinking and problem solving</li><li style="font-size: 11px;">Project and change management</li><li style="font-size: 11px;">Capability development and team building</li><li style="font-size: 11px;">Result oriented and execution skills</li><li style="font-size: 11px;">Meeting the challenges of change</li></ul></div>

Manager, Fraud Prevention - UAE National

Mashreq

<div>
 
 Job Purpose
 
 
 
 
 <ul>
 <li>
 Head of the Enterprise Fraud Management (EFM) system - responsible for system development and managing real-time alerts to prevent Fraud losses.
 </li>
 <li>
 Enterprise level role - Responsible for implementing a world-class Fraud Risk framework/strategy through cutting-edge Fraud Prevention/Detection technologies like
 
 Data Forensics and Social Media investigations.
 
 The role is Bank-wide, including
 
 direct responsibility of anti-fraud function in Egypt
 
 .
 </li>
 <li>
 Planning &amp; organizing both internal &amp; external financial investigations dealing with the identification, seizure of personal &amp; business assets/monies fraudulently obtained. Maintain a confidential Whistle-Blowing program to enable stakeholders to confidentially report fraud/misconduct.
 </li>
 </ul>
 
 Conduct Fraud Risk Assessments &amp; provide expert advice on new products/initiatives (Digital Products, Mashreq Neo, etc), prior to launch to safeguard Fraud risk.
 
 
 
 
 
 
 
 Key result Areas
 
 
 
 
 <ul>
 <li>
 Independently manage the entire EFM system with over 50 scenarios and alert volumes of over 2000 alerts/day and EFM team of 7. Ensure actions on alerts within TAT to protect bank from fraud losses. Responsible for developing/refining new scenarios.
 </li>
 <li>
 Implementation of Fraud Prevention &amp; Detection strategies through Data Forensics and Fraud Risk Assessments.
 </li>
 <li>
 Initiate, lead large investigations and people/asset tracing efforts involving Data analytics and Social Media investigations. Directly responsible for IBG locations FP&amp;I teams. Ensure tracking of fraudulent transactions for use in court to establish evidence of illegal activity. Maintain a confidential Whistle-Blowing program to enable stakeholders to confidentially report fraud/misconduct.
 </li>
 <li>
 Provide expert advice in a consultative role in areas of Fraud prevention relating to new Bank wide initiatives, especially Digital.
 </li>
 <li>
 Raise awareness of fraud risk concerns, anti-fraud awareness &amp; education efforts through training, E-Learning, periodical nuggets and sharing of fraud news/alerts.
 </li>
 <li>
 To apply independent judgment, specialized skills, plans and initiates the appropriate course of action for the purpose of resolution and restitution of large/complex frauds involving large amounts at stake. Ensures people/asset tracing in order to avoid/minimize fraud losses for the Bank.
 </li>
 <li>
 To interact with both the local and international regulatory and other authorities i.e. Police, Central Banks, law enforcement authorities and legal law firms.
 </li>
 <li>
 Ensure application of professional forensic skills (including interviewing techniques) in conduct of investigations. Provide timely professional investigation reports including recommendation for process improvements to the stakeholders.
 </li>
 </ul>
 
 
 
 
 
 
 Knowledge, Skills and Experience
 
 
 
 
 <ul>
 <li>
 Expert knowledge &amp; skills in conduct of both internal &amp; external investigations and AML. Sound knowledge of fraud monitoring systems, Information Security tools and practices.
 </li>
 <li>
 Forensic accounting techniques, analysis of financial documents &amp; Advanced Accounting/Auditing techniques.
 </li>
 <li>
 Capable of steering the division into an industry leading Centre of Excellence.
 </li>
 <li>
 Strategic management skills and visionary qualities.
 </li>
 <li>
 Written communication for both administrative and technical purposes. Oral communications in both one-on-one and group situations.
 </li>
 <li>
 Multi-disciplinary capabilities: analytical, qualitative, and quantitative.
 </li>
 <li>
 Self-motivated &amp; takes initiative.
 </li>
 <li>
 At least 15 years&rsquo; experience of which at least 10 years in Fraud prevention/Internal Audit functions in a large bank.
 </li>
 <li>
 Master&rsquo;s Degree in Accounting &amp; Auditing, Criminal Justice, or related field and the CFE professional qualification.
 </li>
 </ul>
 
 
</div>

Vice President - Fraud Prevention and Intelligence - UAE National Only

Accord Business Group

<div>
We are seeking a highly skilled and experienced Fraud Management expert with a strong background of both business &amp; technical to play a crucial role in leading the implementations of advanced technology products of fraud prevention for banking/telecom/insurance clients.
 Roles &amp; Responsibilities: 
<ul>
<li>Create a robust framework for managing the delivery of implementation projects.</li>
<li>Lead client implementation and oversee project assignments, capacity planning, profitability, and delivery governance.</li>
<li>Lead proposal drafting, requirement gathering, Solution designing &amp; Implementation.</li>
<li>Ensure control over product implementation schedule, effort, and risk mitigation.</li>
<li>Identify and address project risks, providing recommendations for risk avoidance.</li>
<li>Communicate effectively with clients to identify needs and propose business solutions.</li>
<li>Drive process improvements and the development of policies, procedures, and tools to support delivery.</li>
<li>Responsible for fraud prevention implementation projects across regions.</li>
<li>Manage the implementation team and execute delivery process.</li>
<li>Excellent Resource planning &amp; up skilling.</li>
<li>Excellent planning &amp; execution of project delivery under high pressure</li>
<li>Ability to manage project scope and client expectations.</li>
<li>Continuous follow-through on assignments and issue resolution.</li>
<li>Solution led thinking particularly in Fraud Management and passion to execute.</li>
<li>Collaborate with other business leaders to set strategic plans and maintain strong relationships with various stakeholders.</li>
<li>Comfortably pitch to enterprise C-level executives and Conduct solution demos.</li>
<li>Assist in pre-sales processes, including RFPs, RFIs, POCs, and demos.</li>
</ul>
 Requirements: 
<ul>
<li>Minimum bachelor s degree in business, Finance, Computer Science, or a related field. Master s degree will be a plus.</li>
<li>10+ years of experience in implementing fraud prevention products, preferably in the banking/telecom/insurance industries.</li>
<li>Strong leadership and team management skills. At least a 5+ years of team management experience.</li>
<li>Proven functional expertise as a fraud prevention subject matter expert.</li>
<li>Knowledge of diverse fraud management solutions will be an advantage.</li>
<li>Strong background in technology, including applications, data, cloud, and security.</li>
<li>Good understanding of requirements gathering, solution designing and product implementation lifecycle processes.</li>
<li>Exceptional operational, project management, and process management skills.</li>
<li>Excellent communication, presentation, and negotiation skills.</li>
<li>Strong problem-solving, analytical, time management, planning skills, and the ability to excel in a fast-paced environment while delivering high-quality work.</li>
<li>Willingness to adapt to a changing and growing environment.</li>
<li>Readiness to travel as per project requirements.</li>
<li>SAS Programming (Base SAS Certification) is a plus.</li>
<li>Working experience on SAS Solutions (SFM, SAS VI, SAS VA, SAS ID) is a Plus.</li>
<li>ITIL certification is a plus.</li>
<li>CFE certification is a plus.</li>
</ul>
</div>

<div>
 apply now.</div>

Fraud Practice Lead

Bank Nizwa

<div>
 
 
 Vacancy Description:
 
 
 
 
 
 
 
 Job Purpose
 
 
 
 
 
 
 To monitor, prevent, detect, and in internal and external fraud incidents across all banking channels and to take corrective action.
 
 
 Job involves analyzing real-time and post transaction data to identify fraud patterns across cards, bank accounts, digital channels, coordinating with stakeholders to mitigate fraud risk and regulatory reporting.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Monitor system generated alerts, take preventive measures to safeguard customers&rsquo; and bank&rsquo;s interest
 </li>
 <li>
 Detect unusual transactions and events, confirm genuineness with customers and take appropriate action
 </li>
 <li>
 Conduct detailed transaction analysis and prepare investigation reports
 </li>
 <li>
 Assist in filing reports, STR, SAR with CBO, ROP, Card schemes and senior management
 </li>
 <li>
 Support developing and testing of fraud scenarios and conduct UAT
 </li>
 <li>
 Review and closure of incidents with a logical conclusion
 </li>
 <li>
 Maintain comprehensive fraud trackers
 </li>
 <li>
 Work closely with stakeholders to initiate recovery on losses identified or reported to the bank
 </li>
 <li>
 Handle transaction verification requests received from peer banks and respond on a timely manner
 </li>
 <li>
 Assist customers with dispute process and educate them on how to safeguard their sensitive banking credentials
 </li>
 <li>
 Monitor suspicious merchant activities and investigate
 </li>
 <li>
 Handle card schemes alert on potential data leakage, BIN attacks
 </li>
 <li>
 Handle ROP, CBO, FIU and peer banks&rsquo; queries related to fraud
 </li>
 <li>
 Assist the Manager in investigations
 </li>
 <li>
 Ability to operate in shifts and holidays
 </li>
 </ul>
 
 
 
 
 
 Education Level
 
 
 <ul>
 <li>
 Essential: Bachelor's degree in Finance, Business, Accounting or a similar one
 </li>
 <li>
 Preferred: Certificate in Financial Crimes / Banking Fraud
 </li>
 </ul>
 <li>
 </li>
 
 
 Professional Qualification (Preferred):
 
 
 <ul>
 <li>
 Certified Fraud Examiner (CFE)
 </li>
 <li>
 Certified Anti Money laundering Specialist
 </li>
 </ul>
 <li>
 </li>
 
 
 Work Experience
 
 
 <ul>
 <li>
 Minimum 3 years in fraud prevention and detection role
 </li>
 </ul>
 
 
 
 
 
 Knowledge &amp; Skills:
 
 
 <ul>
 <li>
 Analytical &amp; Investigation skills
 </li>
 <li>
 Interpersonal skills
 </li>
 <li>
 knowledge in MS. Excel, Word, and Outlook
 </li>
 <li>
 Excellent communication skills both Oral and written in English and Arabic
 </li>
 <li>
 Fraud prevention &amp; detection tools
 </li>
 <li>
 Good knowledge in card scheme &amp; prevention tools
 </li>
 </ul>
 
 
</div>

Supervisor - Fraud Analyst

United Arab Bank

<div>
 
 
 Job Purpose
 
 :
 
 
 
 
 <ul>
 <li>
 Responsible to implement fraud prevention methodologies based on the bank&rsquo;s strategy.
 </li>
 <li>
 Prevent, detect frauds &amp; review referrals mitigating controls accordingly.
 </li>
 <li>
 Respond to suspicion, conduct detailed analysis on the attempted or suspicious fraud cases referred to Fraud Risk Management Unit &amp; provide a report containing the findings, conclusion and recommendations to the management for recommended actions.
 </li>
 <li>
 Imparting trainings to all staff and partners about fraud typologies along with recommended controls/ mitigations.
 </li>
 <li>
 Timely preparation of fraud awareness messages to staff and customers on a periodic basis.
 </li>
 <li>
 Review and filing of Suspicious Activity Report (SAR) &amp; Suspicious Transaction Report (STR) pertaining to fraud related matters.
 </li>
 <li>
 Documenting the review and decision for filing the STR/ SARs.
 </li>
 <li>
 Conduct FRMU analysis related to any fraud referrals or incidents as assigned.
 </li>
 <li>
 Automation of the FPU tasks where applicable including prevention and detection strategies.
 </li>
 <li>
 Display UAB Values of Integrity, Customer Focus, Competence, Consistency and Courteousness.
 </li>
 </ul>
 
 
 
 
 
 Principal Accountabilities
 
 :
 
 
 
 
 <ul>
 <li>
 Monitor and identify high-risk applications within the business portfolio.
 </li>
 <li>
 Observe customer card transactions to identify fraudulent activity such as document Fraud, identity theft and similar other risks.
 </li>
 <li>
 Resolve queued transactions within the service level agreements to reduce potential revenue losses and affecting customer experience.
 </li>
 <li>
 Interact with employees and customers to validate information &amp; to match the statements with the information mentioned in the product application form.
 </li>
 <li>
 Resolve internal customer issues within the scope of existing service level agreements.
 </li>
 <li>
 Ensure confidentiality of all information collected during the fraud risk management unit (FRMU) analysis.
 </li>
 <li>
 Identify system improvements to prevent fraudulent activities.
 </li>
 <li>
 Recommend anti-fraud processes for changing transaction patterns and trends.
 </li>
 <li>
 Recommend new tools used for fraud prevention, detection and reporting activities.
 </li>
 <li>
 Handling &amp; Reviewing Referral cases as well as conducting sampling review to identify Fraud Risks (Identity theft, suspected set- up company, document forgery etc.)
 </li>
 <li>
 Fraud Forum Activity &ndash; Communicating with the peer banks upon receiving alerts from the peer bank on the particular individual/company &amp; taking necessary actions in case of negative feedback received to mitigate the potential loss of the bank and recording the same via a tracker.
 </li>
 <li>
 Evaluate the effectiveness of current tools, identify capability gaps, and recommend investments in advanced technologies to enhance fraud detection, prevention, and response.
 </li>
 <li>
 Promote a strong culture of fraud awareness and provide expert guidance to business units and stakeholders on fraud risk and prevention.
 </li>
 <li>
 Updating the blacklist database in the bank&rsquo;s system/ application on a timely basis &amp; disseminating the information to the key stakeholders in a timely manner
 </li>
 <li>
 Establish a clear SLA with the Fraud Investigation, for proper documentation and reporting timelines to minimize customer experience impact.
 </li>
 <li>
 Develop fraud prevention policies and procedures to comply with regulatory requirements.
 </li>
 <li>
 Assisting FRMU in conducting Fraud Risk Assessments.
 </li>
 <li>
 Ensuring that the fraud risk losses are within the overall Risk Appetite of the bank.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements (Qualifications/Experience)
 
 :
 
 
 
 
 <ul>
 <li>
 Bachelor/ Master&rsquo;s Degree from a recognised institution
 </li>
 <li>
 Professional certifications (e.g., CFE, ACAMS, CISA, CISM)
 </li>
 <li>
 10+ years of banking experience in Fraud Risk Management
 </li>
 <li>
 Understanding concepts of fraud prevention/ detection as part of risk management in banks
 </li>
 </ul>
 
 
</div>

Manager, Fraud Prevention - Risk Department

<div>
 
 
 Job Purpose:
 
 
 
 
 
 <ul>
 <li>
 Implement fraud prevention strategies and policies.
 </li>
 <li>
 Adequate fraud monitoring to prevent and mitigate incidence of both Internal &amp; External Frauds, with a view to enhance controls.
 </li>
 <li>
 Developing an anti-fraud culture by conducting fraud awareness programs.
 </li>
 <li>
 Assist in investigations relating to incidences of actual, attempted or suspected fraud, and all instances of major control breaches.
 </li>
 <li>
 Prevent, deter, detect and investigate acts of fraud committed against the bank or its customers including internal fraud.
 </li>
 </ul>
 
 
 
 
 
 Principal Accountabilities
 
 :
 
 
 
 
 <ul>
 <li>
 Analyze and monitor applications/ transactions for signs of fraudulent activity and conduct analysis on suspicious transactions and activities.
 </li>
 <li>
 Prepare detailed reports on fraud incidents and findings, alongside staying updated with the latest trends and techniques in fraud prevention.
 </li>
 <li>
 Review and recommend enhancements to the existing controls to prevent/ detect fraud.
 </li>
 <li>
 Utilize data analytics and software tools to identify potential threats.
 </li>
 <li>
 Impart training to the bank staff employees on fraud detection and prevention techniques.
 </li>
 <li>
 Proactively assists in the oversight of a Fraud Risk Management Program using data extraction, data analytics and management reporting.
 </li>
 <li>
 Detect and prevent fraudulent activity based on reports, alerts, or notifications from third parties requesting assistance. Maintain detailed records of fraud cases and investigations through a tracker which is updated periodically.
 </li>
 <li>
 Ensure confidentiality of all information collected during the fraud risk management unit (FRMU) analysis.
 </li>
 <li>
 Ensure Special Assets Management (SAM), Legal, law enforcement officials and Insurance companies are provided with required information from time-to-time to facilitate faster resolution/recovery of the case.
 </li>
 <li>
 Conduct analysis on the routine checks for the external and internal referrals and monitor the implementation of recommendations.
 </li>
 <li>
 Conduct sample review of customer applications from sourcing to disbursement for all products.
 </li>
 <li>
 Implement and automate current fraud prevention processes.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements (Qualification/Experience)
 
 :
 
 
 
 
 <ul>
 <li>
 Bachelor's degree from a recognized institution
 </li>
 <li>
 Professional certifications (e.g., CFE, CISA, CISM) are an advantage
 </li>
 <li>
 10+ years of banking experience in Fraud Risk Management
 </li>
 <li>
 Understanding concepts of fraud prevention/ detection as part of risk management in banks
 </li>
 <li>
 This vacancy will be on a second party contract
 </li>
 </ul>
 
 
</div>

Senior Officer, Fraud Prevention - Risk Department

CoinTR

<div>
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Develop and implement fraud prevention policies, procedures, and monitoring frameworks.
 </li>
 <li>
 Monitor and analyze user transactions, accounts, and activities to detect suspicious behavior.
 </li>
 <li>
 Utilize advanced fraud detection tools and AI-driven solutions to identify and mitigate risks.
 </li>
 <li>
 Investigate fraudulent transactions, liaise with internal teams, and take appropriate action.
 </li>
 <li>
 Collaborate with Compliance, Legal, and Security teams to ensure adherence to AML and KYC regulations.
 </li>
 <li>
 Maintain and improve fraud detection models, incorporating new fraud trends and tactics.
 </li>
 <li>
 Conduct fraud risk assessments and recommend enhancements to the existing fraud prevention framework.
 </li>
 <li>
 Work with customer support teams to educate users on fraud risks and best security practices.
 </li>
 <li>
 Maintain documentation of fraud cases, investigations, and resolutions.
 </li>
 <li>
 Prepare fraud-related reports and present key insights to senior management.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Requirements:
 
 
 <ul>
 <li>
 Bachelor's degree in Finance, Business, Law, or a related field; relevant certifications (CFE, CAMS) are a plus.
 </li>
 <li>
 2+ years of experience in fraud prevention, risk management, or compliance in financial services or cryptocurrency sectors.
 </li>
 <li>
 Strong knowledge of cryptocurrency trading, blockchain technology, and emerging fraud risks.
 </li>
 <li>
 Hands-on experience with fraud detection tools, data analytics, and machine learning models.
 </li>
 <li>
 Understanding of global AML/KYC regulations and their implications for crypto exchanges.
 </li>
 <li>
 Strong analytical and investigative skills with attention to detail.
 </li>
 <li>
 Excellent communication and collaboration abilities.
 </li>
 <li>
 Ability to work in a fast-paced and evolving regulatory environment.
 </li>
 </ul>
 
 
 
 
 
 Why Join CoinTR?
 
 
 <ul>
 <li>
 Be part of an innovative and rapidly growing cryptocurrency exchange.
 </li>
 <li>
 Work in a dynamic, fast-paced environment with industry experts.
 </li>
 <li>
 Competitive salary and benefits package.
 </li>
 <li>
 Opportunity to develop and lead fraud prevention strategies in the crypto space.
 </li>
 <li>
 Flexible and remote-friendly work environment.
 </li>
 </ul>
</div>

Fraud Specialist

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