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front desk assistant

Real Estate

We are looking for a Sales Assistant / Front Desk Officer to join our growing real estate team. The ideal candidate will be organized, customer-focused, and able to support both the sales team and daily office operations.Responsibilities<ul><li>Greet and assist clients and visitors professionally</li><li>Maintain front desk operations and manage incoming calls</li><li>Support the sales team with documentation, client follow-ups, and scheduling</li><li>Prepare and organize property files, contracts, and reports</li><li>Update CRM systems</li><li>Handle developers&rsquo; registrations</li><li>Assist with general office and administrative duties</li></ul>Requirements<ul><li>Experience in real estate or customer service is an advantage</li><li>Chinese speaker is a must and must be fluent in English</li><li>Strong communication and interpersonal skills</li><li>Professional appearance and friendly attitude</li><li>Good computer skills (MS Office, CRM tools)</li><li>Ability to multitask and work independently</li><li>Organized, reliable, and detail-oriented</li></ul>What We Offer<ul><li>Competitive salary</li><li>Friendly and supportive work environment</li><li>Opportunities for growth in the real estate industry</li></ul>Job Type: Full-timePay: AED8,000.00 - AED12,000.00 per month

Sales Assistant / Front Desk (Real Estate) – Chinese Speaker Only

Freehold Technical Services

Front Desk / Office Administrator (Female) Location: Dubai, UAE Industry: Real Estate Management Salary: AED 4,000 per month (all-inclusive) We are a Dubai-based Real Estate Management company urgently seeking a Female Front Desk / Office Administrator to join our team.Key Responsibilities: <ul><li>Manage front desk operations and handle a high volume of incoming calls professionally</li><li>Draft lease agreements and assist with lease renewals</li><li>Process Ejari registrations and related real estate documentation</li><li>Coordinate with tenants, landlords, and internal departments</li><li>Perform general administrative and office support duties</li><li>Maintain accurate records and ensure proper document organization</li></ul>Eligibility Requirements (Mandatory): <ul><li>Fluent in spoken and written English and Tagalog</li><li>Excellent computer skills, including MS Word, Excel, Outlook, and related office software Strong knowledge of real estate transactions, including rental agreements and lease renewals</li><li>Minimum 2 years of experience in a real estate firm</li><li>Proven experience drafting lease agreements and processing Ejari certificates</li><li>Highly organized, efficient, and able to work well under pressure in a fast-paced environment</li></ul>Note: Applications from candidates who do not meet the above requirements will not be shortlisted.Job Types: Full-time, PermanentPay: AED3,800.00 - AED4,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Real state Transactions: 2 years (Required)</li><li>Real Estate: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Tagalog (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Front Desk / Office Administrator (Female)

Leeway Stars Fitness

We are hiring a confident and customer-focused Female Front Desk Sales Executive to join our gym team.Key Responsibilities:<ul><li>Handle walk-in inquiries and membership sales</li><li>Greet members and provide excellent customer service</li><li>Follow up on leads and convert inquiries into memberships</li><li>Manage front desk operations and basic records</li></ul>Requirements:<ul><li>Good communication and interpersonal skills</li><li>Sales-oriented and presentable</li><li>Basic computer knowledge</li><li>Experience in gym/sales/front desk preferred</li></ul>Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per month

Front Desk Sales Executive (Female) – Gym

HYM Investment Group

We are looking for a proactive and well-organized Receptionist / Sales Administrator to join our team. The ideal candidate will handle front-desk responsibilities while supporting the sales team with administrative tasks.Key ResponsibilitiesReception &amp; Front Desk<ul><li>Greet and assist visitors in a professional manner</li><li>Handle incoming calls, emails, and inquiries</li><li>Maintain reception area cleanliness and organization</li></ul>Sales Administration<ul><li>Support the sales team with quotations, invoices, and documentation</li><li>Maintain customer records and sales data</li><li>Coordinate with internal departments for order processing</li><li>Follow up with clients on inquiries and documentation</li></ul>Requirements<ul><li>Proven experience as a receptionist, sales coordinator, or sales administrator</li><li>Good communication skills in English (Arabic is an advantage)</li><li>Proficient in MS Office (Excel, Word, Outlook)</li><li>Well-organized, detail-oriented, and customer-focused</li><li>Ability to multitask and work independently</li></ul>Preferred Qualifications<ul><li>Experience in the UAE</li><li>Background in sales support or administration</li></ul>Job Types: Full-time, PermanentPay: AED2,500.00 - AED3,000.00 per month

Receptionist / Sales Administrator

FIVE Hotels and Resorts

Join the FIVE Tribe as a Front Office Supervisor and get ready to make waves in the hospitality industry.We are looking for a driven self-starter with excellent communication, leadership, and organizational skills. As an astute creative and critical thinker, you can conceptualize and implement innovative solutions in a fast-paced environment. The Candidate A driven self-starter with excellent communication, leadership, and organizational skills. You have a keen eye for detail and execute tasks proactively with precision and finesse. A 'can-do' attitude coupled with an inherent flair for taking ownership makes you a highly motivated go-getter. What We're Looking For <ul><li>A proven track record of 2-3 years in Front Office within a hotel, leisure, or retail, delivering sensational experiences.</li><li>A welcoming and enthusiastic energy that sets the tone for a sensational guest experience.</li><li>An elevated and energetic conversationalist, engaging guests with lively discussions.</li><li>Impeccable communication skills, both verbal and written, with fluency in English.</li><li>Computer literacy, with a mastery of Word, Excel, and Outlook, and exceptional knowledge of Hotel PMS, specifically Opera.</li><li>Next-level organizational and leadership skills, effectively leading and inspiring the FIVE Tribe to new heights.</li><li>Skills in improving customer satisfaction and driving profitability, showcasing a commitment to industry-leading standards.</li><li>A proactive nature, coupled with a meticulous eye for detail, ensures every aspect of the operation is perfectly curated.</li><li>'FIVE-styled' visionary thinking, finding creative solutions while taking ownership for all duties and tasks assigned.</li><li>A teamwork-oriented mindset, fostering collaboration and cooperation among FIVE Tribe members to achieve collective success.</li><li>Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the hotel.</li><li>A hands-on attitude, fueled by a 'can-do!' spirit.</li></ul> Key Responsibilities <ul><li>Arrives to work promptly, always adhering to FIVE's grooming standards and maintaining a polished, 'FIVE-styled' appearance.</li><li>Oversees the efficient operations of reception, ensuring an exquisite check-in and check-out experience for guests.</li><li>Provides support to team members in handling guest requests and inquiries, aiming for sensational guest satisfaction.</li><li>Keeps the Front Office Manager and Reception Supervisors fully informed about any relevant feedback from guests, maintaining a gold standard of service.</li><li>Always exhibits the highest standard of customer service, offering bespoke assistance to meet guest needs.</li><li>Advises relevant departments about special events or VIP guests in the hotel, ensuring a remarkable experience.</li><li>Possesses a 'FIVE-star' knowledge of all hotel room categories, room rates, packages, promotions, and other product knowledge, essential for daily duties.</li><li>Maintains a watchful eye on the appearance, grooming standards, and performance of the Front Office Team, emphasizing training and teamwork for a truly 'FIVE-styled' experience.</li><li>Strategically maximizes room occupancy and utilizes upselling techniques to promote FIVE's sensational services and facilities.</li><li>Ensures fellow Front Office 'FIVERs' have expert knowledge of room types, hotel facilities, dining venues, shop hours, function rooms, and daily events, maintaining an impeccable level of awareness.</li><li>Demonstrates positive leadership characteristics, which inspire FIVE Tribe members to exceed expectations.</li><li>Adheres to legal requirements regarding fire safety, bomb threats, and health and safety, ensuring a boundary-breaking level of compliance.</li><li>Anticipates and caters to guests' needs, delivering exquisite service that elevates guest satisfaction.</li><li>Strives for top-notch service, embracing the disruptive and visionary approach that makes FIVE an industry-leading lifestyle destination.</li><li>Adheres to FIVE's remarkable brand standards, ensuring a boundary-breaking experience.</li><li>Collaborates with other departments, promoting a positive culture and cultivating a next-level 'vibe at FIVE.'</li><li>Attends required training sessions to stay at the cutting edge of their profession.</li><li>Upholds professional confidentiality, safeguarding FIVE's trade secrets with integrity.</li><li>Maintains a 'FIVE-star' awareness of concierge desk, business center, guest relations, and loyalty club policies and procedures to offer an award-winning experience.</li><li>Executes all tasks efficiently and thoroughly, in line with FIVE's highest expectations.</li></ul> The Team 'FIVERs' are cultured yet chic, confident yet self-effacing, and work hard to play even harder. As a FIVE Tribe member, you'll personify the distinct 'vibe at FIVE' and apply it to create insta-perfect experiences for our guests that keep them coming back for more. An Equal Opportunity Employer FIVE is committed to hiring a diverse and inclusive workforce as an equal-opportunity employer. FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws.

Front Office Supervisor - FIVE LUXE JBR

Hilton Worldwide, Inc.

Job Description - Personal Assistant Supervisor (Front Office) Waldorf Astoria Dubai Palm JumeirahA Personal Assistant Supervisor with Waldorf Astoria Dubai is responsible for managing the Personal Assistance section and ensures on-time and accurate handling of Guest and management messages, enquiries and emergencies.What will I be doingA Personal Assistant Supervisor manages the Switchboard Department and ensures on-time and accurate handling of Guest and management messages, enquiries and emergencies. Specifically, you are responsible for performing the following tasks to the highest standards:<ul><li>Overseeing the performance of Personal Assistance team, ensuring they adhere to hotel standards, provide excellent customer service, and handle calls efficiently.</li><li>Creating schedules for Personal Assistance team to ensure adequate coverage during peak times and adjusting staffing levels based on occupancy and call volume.</li><li>Conducting training sessions for new Personal Assistance team and providing ongoing coaching to improve their skills in handling calls, using hotel systems, and delivering exceptional service.</li><li>Monitoring calls for quality assurance purposes, providing feedback to Personal Assistance team, and implementing improvements to enhance guest satisfaction.</li><li>Assisting with escalated guest concerns or complaints related to telephone services, resolving issues promptly, and ensuring guest satisfaction.</li><li>To monitor the Kipsu application by actively engaging with guests to address promptly with their questions, requests or feedback.</li><li>Overseeing the maintenance and proper functioning of telephone systems, including troubleshooting technical issues and coordinating repairs as needed.</li><li>Liaising with other hotel departments such as front office and other Departments to ensure seamless communication and coordination.</li><li>Generating daily reports on call volume, service levels, and any notable incidents or concerns, providing insights to management for decision-making purposes.</li><li>Enforcing hotel policies and procedures related to Personal Assistance operations, ensuring compliance with privacy regulations and security protocols.</li><li>Identifying opportunities for process improvements, implementing new technologies or practices to enhance efficiency and guest experience.</li><li>Being prepared to handle emergency situations, such as medical emergencies or security incidents, by following established protocols and coordinating with appropriate personnel.</li><li>Proactively reaching out to guests to confirm reservations, assist with inquiries, and offer personalized services to enhance their overall experience.</li><li>Completing administrative duties such as updating phone directories, maintaining records, and managing inventory of supplies related to telephone operations.</li></ul>What are we looking forA Personal Assistant Supervisor (Telephone Operator Supervisor) serving Waldorf Astoria Hotels and Resorts brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:<ul><li>Minimum 3-5 years of experience in a luxury hotel or premium customer service environment, including at least 1-2 years in a supervisory or team leader role within the Communications or Guest Service department.</li><li>Proven experience in managing and training a team of Telephone Operators or Call Center Agents in a high-end hospitality setting.</li><li>Strong leadership and coaching skills with the ability to inspire, motivate, and develop team members.</li><li>Excellent communication and interpersonal skills, demonstrating a warm, professional, and polished manner at all times.</li><li>In-depth knowledge of hotel operations, emergency procedures, and communication protocols.</li><li>Exceptional telephone etiquette, active listening, and problem-resolution skills.</li><li>Strong organizational and multitasking abilities to oversee shift operations, manage workload distribution, and ensure service consistency.</li><li>Commitment to delivering discreet, accurate, and prompt service to both internal and external guests.</li><li>Ability to handle guest and team concerns with patience, professionalism, and discretion.</li><li>Technical proficiency in hotel systems such as Opera PMS, multi-line switchboards, and internal communication platforms.</li><li>Keen attention to detail, ensuring all calls, messages, and wake-up requests are handled accurately and efficiently.</li><li>Flexibility to work various shifts, including weekends, nights, and public holidays, as required by hotel operations.</li><li>Impeccable grooming and personal presentation reflecting the hotel's luxury brand standards.</li></ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>Previous experience as a Personal Assistant Supervisor or Telephone Operator Supervisor in a 5-star luxury hotel.</li><li>Proficiency in additional languages (verbal and written), such as Arabic, Russian, or French.</li><li>Familiarity with Hilton brand standards and communication procedures.</li></ul>What will it be like to work for HiltonHilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Personal Assistant Supervisor (Front Office) Waldorf Astoria Dubai Palm Jumeirah

Accor

<div><div>Company Description</div> 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.<div> 
Job Description</div> 
<ul><li>
Maintain available to provide assistance for any matter related to making the stay of Hotel guests a pleasant and memorable one.</li><li>
Coordinate with Room Service the delivery of fruits for VIP guests and prepares the VIP fruit baskets. Replenish them on a daily basis until the guests departure.</li><li>
For the VIP guests, welcome upon arrival outside their assigned room and offer assistance.</li><li>
After check-in, introduce themselves to the guest, escort the guest to their room and explain room and hotel facilities and offer assistance for the remainder of their stay.</li><li>
Coordinate luggage handling with Concierge sections for arriving and departing guest to ensure safe and timely delivery.</li><li>
At times, check in the arriving guest and check out the departing guests in a friendly and caring manner according to the procedures and Kempinski standards.</li><li>
Answer all guest requests and questions in a friendly and caring manner, whether by telephone or in person, provide/receive information and take appropriate actions or refer the matters to the relevant persons to handle.</li><li>
Offer personalized wake-up to the room with tea or coffee as per guest requests. Offer assistance to guests with shoe shining, packing and unpacking luggage, collecting and delivering laundry and dry cleaning.</li><li>
Keep abreast of all hotel promotions, product knowledge, VIP arrivals, and upcoming events in order to be able to answer guest requests and questions</li><li>
Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.</li><li>
Be aware of the hotel accident Prevention Policies..</li><li>
Practices suggestive selling and able to familiarize guests to hotel facilities.</li><li>
Co-ordinates with Front Office to ensure that payment of guest folios is protected at all times, vis-&agrave;-vis scanty baggage procedure &amp; release of guest bags on departure.</li><li>
Escorts guests to their rooms. For the first time guests, explain hotel facilities. In the room explain room facilities such as (how lights &amp; TV function, safe, AC, fire exit, etc.)</li><li>
Ensures that all guests are greeted on arrival &amp; departure of the hotel and escorting each individual to the right direction.</li><li>
Check Hotel situation, occupancy, functions, groups, VIPs.</li><li>
Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time.</li><li>
At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations.</li><li>
Maintain continuous contact with hotel guest to ensure that any problem or complain are handle efficiently and courteously.</li><li>
Ensures prompt &amp; efficient message, newspapers, parcels &amp; package deliveries to guests, as per hotel policy.Arrange all guest transportation requests including Limousine service, Shuttle Bus and car rental with coordination with our rent a car agent available in the hotel.</li><li>
Handling telephone calls at the Concierge desk</li><li>
Aware of fire &amp; first aid procedure</li><li>
Handle guest complaints and report to manager</li><li>
Be fully aware of the Talk of the Walk for the day.</li><li>
Proper grooming at all times.</li><li>
Attend training classes as per schedule.</li><li>
Show fullest cooperation and respect within the team and other departments.</li><li>
Is aware of the daily activities and has product knowledge of all the hotel facilities.</li></ul><div> 
Qualifications</div> 
<ul><li>
has experience on the same role in UAE</li><li>
Preferably Female</li></ul><div> 
Additional Information</div> 
experience is an asset 
Prior experience working with Opera or a related system 
Strong interpersonal and problem solving abilities 
Fluency in English, additional languages are a plus</div>

Butler

Explore 621+ Front desk assistant in Dubai United Arab Emirates this January. Find roles across top companies and apply now to boost your career.