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Chalhoub Group

<div>INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040. 
What you'll be doing
Job Purpose
Our Front Desk Attendant is responsible for all front office operations such as handling company incoming and outgoing telephone calls, dispatching of mail, couriers and time sheets. The job holder is the single point of contact for all messages and information
Key Accountabilities 
<ul><li>Daily collection and delivery of mail from the PO Box, and transfer to the office mail room when assigned.</li><li>Operate the telephone switchboard to answer, screen, and forward calls, providing information and taking messages.</li><li>Provide information about the establishment such as location, working hours, departments, employees, and services offered.</li><li>Greet visitors, determine the nature and purpose of their visit, and direct or escort them to the appropriate destination.</li><li>Maintain the guest reservation system.</li><li>Receive, sort, and route mail, courier packages, and deliveries.</li><li>Manage the mail room by allocating mail space for each department or company.</li><li>Assist staff and track international calls and faxes to enable the accounts department to debit costs to personnel.</li><li>Stay aware of staff locations, such as whether they are out of the office, in a meeting, on leave, or on business travel.</li><li>Arrange public transportation for guests when requested.</li><li>Maintain up-to-date telephone lists.</li><li>Perform clerical duties as needed, including filing, photocopying, and collating.</li></ul><ul><li> 
Working Hours: 8:00 AM to 2:30 PM</li><li>Eligibility: This role is open exclusively to UAE Nationals, in alignment with the UAE Emiratisation mandate.</li></ul> 
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Front Desk Attendant - D3 (Emiratisation)

Accor Group

Job Title Front Desk Supervisor - Guest Services and Front Office Operations (M venpick by Accor Dubai) Job Description Front Desk Supervisor - Guest Services and Front Office Operations (M venpick by Accor Dubai) Role Purpose M venpick Hotel Dubai is looking for a Front Desk Supervisor to lead guest services and front office operations with professionalism and warmth. Reporting to the Front Desk Manager or Night Manager, you will oversee the check-in process, supervise team performance, manage guest inquiries, and ensure operational excellence. This full-time role is ideal for hospitality professionals who are passionate about guest satisfaction and team coordination. Employment Overview Job Location: Dubai, UAE Industry: Hospitality Function: Hospitality / Travel Salary: 6000-7500 monthly (Market estimated) Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full-time Main Responsibilities * Supervise front desk operations, ensuring smooth check-ins, check-outs, and guest interactions * Allocate rooms, update guest profiles, and handle special requests and VIP arrivals * Resolve guest complaints with a helpful, calm, and professional approach * Monitor and support team performance through on-the-job coaching and daily briefings * Ensure cashiering tasks, night audit entries, and key control procedures are completed accurately * Maintain up-to-date shift reports, logbooks, and issue tracking * Collaborate with housekeeping, F&amp;B, and other departments for efficient guest service delivery * Ensure guest directory information, event schedules, and daily briefings are current and shared across shifts * Practice and promote upselling techniques during guest interactions * Maintain grooming and presentation standards while supporting brand values and core behavior * Be prepared for emergencies by following fire safety, health, and hygiene protocols * Participate in training programs and encourage knowledge sharing within the team * Carry out other duties as assigned by management to ensure smooth hotel operations Candidate Requirements * Diploma in Hotel Management or related hospitality education * Prior experience as a hotel receptionist or front desk agent; supervisory experience preferred * Familiarity with Opera PMS and hotel front office systems * Strong interpersonal and communication skills * Fluent in English; additional languages such as Arabic, Chinese, German, or French are a plus * Positive attitude, professional appearance, and ability to handle pressure * Detail-oriented and organized with a proactive approach to guest service Join Our Team Because * Work in an inclusive culture that celebrates individuality and fosters career growth * Be part of a property that blends classic M venpick hospitality with a modern guest experience * Access development programs through Accor Academies and internal mobility across 110+ countries * Enjoy staff discounts across Accor properties, F&amp;B outlets, and wellness programs * Contribute to sustainability and community initiatives through Planet 21 and Heartist values

Front Desk Supervisor

IHG Hotels & Resorts

Job Details Country: UAE City: Dubai Industry: Hospitality / Hotels Function: Front Desk / Reception Gender: Any Candidate Nationality: Any Job Type: Full-time Key Responsibilities * Welcome guests with a friendly, professional demeanor and ensure smooth check-in and check-out experiences. * Process reservations, room assignments, and billing transactions accurately. * Provide information about hotel services, local attractions, and travel directions. * Handle guest inquiries, requests, and complaints promptly to ensure complete satisfaction. * Manage guest accounts and ensure accurate posting of charges and payments. * Coordinate with housekeeping and other departments to ensure rooms are ready for arrivals. * Monitor and update room availability and guest preferences in the property management system. * Follow hotel procedures for security, privacy, and safety of guest information. * Promote loyalty programs, upsell rooms and amenities to enhance revenue and guest experience. * Maintain a clean and organized front desk area while adhering to grooming and presentation standards. Ideal Profile * Previous experience as a Front Desk Agent or Guest Service Associate in a 4- or 5-star hotel. * Proficiency in hotel management systems such as Opera or similar PMS. * Strong communication and problem-solving skills with a guest-first mindset. * Professional appearance, punctuality, and attention to detail. * Tech-savvy and capable of handling payment systems, booking portals, and online guest communication. * Fluency in English required; additional languages such as Arabic, French, or Russian are a plus. * Flexibility to work night, weekend, and holiday shifts. Skills Set * Guest Relations / Front Desk Operations * Customer Service and Problem Resolution * Reservation and Payment Processing * Upselling and Cross-Selling * Communication and Multitasking * PMS / Hotel System Knowledge

Front Desk Agent

Job Title
Front Desk Agent Luxury Hospitality Dubai, UAE
Job Description
Front Desk Agent Luxury Hospitality Dubai, UAE Location: United Arab Emirates Location: Dubai Industry: Hospitality / Travel Function: Front Desk / Guest Services Salary: 3500 5000 monthly (Market estimated) Gender: Any Candidate Nationality: Any Candidate Preferred Location: Any Job Type: Full-time Role Summary The Front Desk Agent at InterContinental Hotels Group Dubai Festival City will be the first point of contact for guests, delivering warm welcomes, efficient check-in and check-out processes, and professional service throughout the guest s stay. This role requires a passion for hospitality, attention to detail, and the ability to create a seamless and memorable experience for each guest in a world-class luxury hotel environment. What You ll Do * Greet guests with a friendly and professional demeanor upon arrival * Handle check-in and check-out processes efficiently in accordance with IHG standards * Respond promptly to guest inquiries about hotel services, facilities, and local attractions * Process reservations, room assignments, and billing accurately using hotel systems * Coordinate with other departments to ensure smooth guest service delivery * Resolve guest concerns and complaints professionally, escalating when needed * Maintain up-to-date knowledge of room availability, rates, promotions, and special offers * Promote hotel services and upsell room categories to maximize revenue * Follow all hotel policies, procedures, and safety regulations Ideal Profile * Minimum 2 years of experience in the service industry, preferably in a front desk or guest services role within a luxury hotel * Strong communication and interpersonal skills with fluency in English; additional languages are an advantage * Proficiency in Microsoft Office and hotel management systems such as Opera * Excellent organizational and teamwork abilities * Positive, proactive attitude with a passion for customer service Why Join Us InterContinental Dubai Festival City offers the opportunity to work in a prestigious hotel cluster with luxury, premium, and lifestyle brands. You will be part of a supportive team of over 1,200 colleagues, enjoy professional growth opportunities, and have access to exclusive staff benefits within the IHG Hotels & Resorts network. About the Company IHG Hotels at Dubai Festival City is a world-class destination featuring four distinct properties InterContinental, InterContinental Residence Suites, Crowne Plaza, and Holiday Inn & Suites with over 1,600 rooms, 16 restaurants and bars, extensive event facilities, Spa InterContinental, and state-of-the-art leisure amenities. The brand has been a leader in global luxury hospitality since the 1940s, offering guests unforgettable experiences across cultures and continents.
Post Details

Front Desk Agent Luxury Hospitality Dubai, UAE

Job Title Bell Attendant Guest Services Luxury Floating Hotel Dubai, UAE Job Description Bell Attendant Guest Services Luxury Floating Hotel Dubai, UAE Position Overview Queen Elizabeth II (QE2), Dubai s iconic floating hotel, is hiring a Bell Attendant to provide high-quality luggage assistance and guest support services. This role offers a unique opportunity to work in a historic luxury hospitality setting where exceptional guest care meets British maritime heritage. Ideal for service-oriented individuals with a background in front office or bell desk roles. Job Details Job Location: Dubai, United Arab Emirates Industry: Hospitality Function: Guest Services / Concierge Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full Time Job Overview Front-of-House Luggage Services and Guest Assistance As a Bell Attendant, you will serve as the first point of contact for guests upon arrival and departure. You will assist with baggage handling, escort guests to their rooms, and manage storage facilities while maintaining the high service standards expected at QE2. You will coordinate closely with the front office, housekeeping, and reservations to ensure a seamless guest journey. What You ll Do * Greet and welcome all guests with professionalism and courtesy upon arrival * Assist guests with transporting, storing, and retrieving luggage * Maintain an organized and secure luggage storage area for both short- and long-term stays * Keep updated records of VIP, group, and individual arrivals for effective planning * Provide guests with directions, hotel information, and respond to general inquiries * Coordinate closely with housekeeping, sales, and reservations to align on room readiness and guest needs * Handle guest requests related to bell services efficiently and with a service-first mindset * Monitor and comply with hotel policies related to key handling and safety deposit boxes * Use Opera or similar hotel systems for tracking guest services and room allocations * Support a safe, clean, and organized lobby and bell desk area at all times Ideal Profile Courteous and Organized Hospitality Support * Minimum 1 year of experience in a similar bell desk or guest services role * Proficiency in Opera PMS is preferred * Fluency in English is required; knowledge of additional languages is a plus * Strong interpersonal skills and ability to remain calm and helpful under pressure * Good organizational skills and attention to detail when handling guest belongings * Team player with a strong service ethic and ability to multitask in a busy environment * Prior experience in a luxury or heritage hospitality setting is an advantage

Bell Attendant Guest Services

Job Title
Bell Attendant Guest Services Luxury Floating Hotel Dubai, UAE
Job Description
Bell Attendant Guest Services Luxury Floating Hotel Dubai, UAE Position Overview Queen Elizabeth II (QE2), Dubai s iconic floating hotel, is hiring a Bell Attendant to provide high-quality luggage assistance and guest support services. This role offers a unique opportunity to work in a historic luxury hospitality setting where exceptional guest care meets British maritime heritage. Ideal for service-oriented individuals with a background in front office or bell desk roles. Job Details Job Location: Dubai, United Arab Emirates Industry: Hospitality Function: Guest Services / Concierge Salary: 3000 4000 monthly (Market estimated) Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full Time Job Overview Front-of-House Luggage Services and Guest Assistance As a Bell Attendant, you will serve as the first point of contact for guests upon arrival and departure. You will assist with baggage handling, escort guests to their rooms, and manage storage facilities while maintaining the high service standards expected at QE2. You will coordinate closely with the front office, housekeeping, and reservations to ensure a seamless guest journey. What You ll Do * Greet and welcome all guests with professionalism and courtesy upon arrival * Assist guests with transporting, storing, and retrieving luggage * Maintain an organized and secure luggage storage area for both short- and long-term stays * Keep updated records of VIP, group, and individual arrivals for effective planning * Provide guests with directions, hotel information, and respond to general inquiries * Coordinate closely with housekeeping, sales, and reservations to align on room readiness and guest needs * Handle guest requests related to bell services efficiently and with a service-first mindset * Monitor and comply with hotel policies related to key handling and safety deposit boxes * Use Opera or similar hotel systems for tracking guest services and room allocations * Support a safe, clean, and organized lobby and bell desk area at all times Ideal Profile Courteous and Organized Hospitality Support * Minimum 1 year of experience in a similar bell desk or guest services role * Proficiency in Opera PMS is preferred * Fluency in English is required; knowledge of additional languages is a plus * Strong interpersonal skills and ability to remain calm and helpful under pressure * Good organizational skills and attention to detail when handling guest belongings * Team player with a strong service ethic and ability to multitask in a busy environment * Prior experience in a luxury or heritage hospitality setting is an advantage Why Join Us Queen Elizabeth II Hotel, Dubai * Work at one of Dubai s most unique and historic hospitality landmarks * Opportunities for professional development in a multicultural and guest-centric environment * Competitive salary and staff benefits * Be part of a team delivering exceptional guest service in a world-class floating hotel About the Company The Queen Elizabeth II (QE2) is the only floating hotel in Dubai, permanently docked at Port Rashid. Featuring 447 staterooms and a mix of heritage, dining, and entertainment experiences, the QE2 is a tribute to British maritime history. Now reimagined as a luxury hotel, the QE2 blends classic elegance with modern hospitality. Join a team that delivers unforgettable guest experiences aboard one of the world s most iconic ships.
Post Details

Bell Attendant Guest Services Luxury Floating Hotel Dubai, UAE

Actively welcome, greet and check guests in Inform guests with savvy knowledge of hotel, its services, the city, and local happenings Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow up Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed reservation, walk ins, VIP guests, groups, etc. Follow up on all arrivals using the prescribed procedure, modification of registration cards, special requests, rate changes, room changes and account inquiries, reservation inquiries Deal with all guest requests, accidents and/or thefts promptly, no later than within a 20 minutes response time, record all matters in Nuvola or hotel specific recording process Update and maintain the reception hand over book, pass on all guest feedback to the Manager on duty so appropriate action may be taken Ensure guest privacy and security, any confidential guest information is not disclosed and processes are aligned with SLS Dubai confidentiality standards Ensure the correct procedure and policy standards are adhered to Ensure all necessary supplies are available for the front desk, manage par stock and order supplies Comply with hotel credit policy as it relates to cash payments; credit card payments; account to company; voucher payment; third party payment, international currency, etc. Encourage up-selling in order to maximize rates Ensure work areas are cleaned and maintained at all times

Explore 827+ Front desk attendant in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

827 front desk attendant jobs IN Dubai United Arab Emirates

Front Desk Attendant - D3 (Emiratisation)

Front Desk Supervisor

Front Desk Agent

Front Desk Agent Luxury Hospitality Dubai, UAE

Bell Attendant Guest Services

Bell Attendant Guest Services Luxury Floating Hotel Dubai, UAE

Front Desk Agent