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assistant front office manager

front desk manager pre opening

Marriott International

<div>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Job Number
 </strong>
 25157911
 <br/>
 <br/>
 <strong>
  Job Category
 </strong>
 Rooms &amp; Guest Services Operations
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 JW Marriott Hotel Kuwait City, Al Shuhada Street P.O. Box 26302, Kuwait City, Kuwait, Kuwait, 13124VIEW ON MAP
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Located Remotely?
 </strong>
 N
 <br/>
 <br/>
 <strong>
  Position Type
 </strong>
 Management
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
 <br/>
 <br/>
 <strong>
  CANDIDATE PROFILE
  <br/>
  <br/>
 </strong>
 <strong>
  Education And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
   <br/>
   <br/>
  </li>
 </ul>
 OR
 <br/>
 <br/>
 <ul>
  <li>
   2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  CORE WORK ACTIVITIES
  <br/>
  <br/>
 </strong>
 <strong>
  Maintaining Guest Services and Front Desk Goals
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
  </li>
  <li>
   Develops specific goals and plans to prioritize, organize, and accomplish your work.
  </li>
  <li>
   Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  </li>
  <li>
   Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
  </li>
  <li>
   Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
  </li>
  <li>
   Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Supporting Management of Front Desk Team
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  </li>
  <li>
   Encourages and building mutual trust, respect, and cooperation among team members.
  </li>
  <li>
   Serving as a role model to demonstrate appropriate behaviors.
  </li>
  <li>
   Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
  </li>
  <li>
   Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
  </li>
  <li>
   Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Ensuring Exceptional Customer Service
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provides services that are above and beyond for customer satisfaction and retention.
  </li>
  <li>
   Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  </li>
  <li>
   Responds to and handles guest problems and complaints.
  </li>
  <li>
   Sets a positive example for guest relations.
  </li>
  <li>
   Empowers employees to provide excellent customer service.
  </li>
  <li>
   Observes service behaviors of employees and provides feedback to individuals.
  </li>
  <li>
   Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
  </li>
  <li>
   Ensures employees understand customer service expectations and parameters.
  </li>
  <li>
   Interacts with guests to obtain feedback on product quality and service levels.
  </li>
  <li>
   Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Managing Projects and Policies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Implements the customer recognition/service program, communicating and ensuring the process.
  </li>
  <li>
   Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
  </li>
  <li>
   Supervises same day selling procedures to maximize room revenue and control property occupancy.
  </li>
  <li>
   Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
  </li>
  <li>
   Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Supporting Human Resource Activities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
  </li>
  <li>
   Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems or concerns.
  </li>
  <li>
   Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
  </li>
  <li>
   Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
  </li>
  <li>
   Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  </li>
  <li>
   Participates in employee progressive discipline procedures.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  </li>
  <li>
   Analyzes information and evaluating results to choose the best solution and solve problems.
  </li>
  <li>
   Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
  </li>
  <li>
   Performs all duties at the Front Desk as necessary.
  </li>
  <li>
   Runs Front Desk shifts whenever necessary.
  </li>
  <li>
   Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
  <br/>
  <br/>
 </em>
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 <strong>
  Be
 </strong>
 where you can do your best work,
 <strong>
  begin
 </strong>
 your purpose,
 <strong>
  belong
 </strong>
 to an amazing global team, and
 <strong>
  become
 </strong>
 the best version of you.
 <br/>
 <br/>
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 <strong>
  Be
 </strong>
 where you can do your best work,
 <strong>
  begin
 </strong>
 your purpose,
 <strong>
  belong
 </strong>
 to an amazing global team, and
 <strong>
  become
 </strong>
 the best version of you.
</div>


Front Desk Manager, PRE OPENING

Al Mulla Group

<p></p><div><div><div><div><h6 class="jobSectionHeader"><b>Responsibilities</b></h6>
<div><div>&bull;Receive and process customer vehicles, enters data into SAP
&bull;Maintain in/out records
&bull;Manage customer representatives during vehicle drop-off and pick-up
&bull;Coordinate with the accounts for delivery notes
&bull;Facilitate communication between customers and respective Managers
&bull;Handle service appointments, inquiries, and follow-ups.
&bull;Coordinate between customers and service/technical teams.
&bull;Ensure smooth front-desk operations and prompt customer communication.
&bull;Support management in reporting and administrative tasks related to service operations.<br>
</div></div></div></div></div><div><div><div><h5 class="jobSectionHeader"><b>Job Requirements</b></h5>
<h6 class="jobSectionHeader"><b>Educational Qualifications</b></h6>
<div><div><div>Education Degree
</div><div>: Secondary
</div></div><div><div>Major
</div><div>: -
</div></div></div></div></div><div><div><h6 class="jobSectionHeader"><b>Experience</b></h6>
</div><div>Years of Experience
</div><div>: 1 - 5 Years
</div><div>Field of Experience<br>
</div><div>: Experience in customer service, front desk, or service reception roles.
Experience handling customer inquiries, appointments, and service requests.
Exposure to automotive, industrial, or service center operations is preferred.
Familiarity with basic office software and record-keeping.
</div></div><div><div><h6 class="jobSectionHeader"><b>Skills</b></h6>
<div><div>&bull;Excellent communication and interpersonal skills
&bull;Strong customer service orientation
&bull;Ability to handle inquiries, appointments, and complaints professionally
&bull;Basic knowledge of office software (MS Office, email, and scheduling tools)
&bull;Friendly, polite, and professional demeanour
&bull;Ability to coordinate between customers and service teams efficiently
</div></div></div></div><div><div><h6 class="jobSectionHeader"><b>Other Requirements</b></h6>
<div><div><div>Gender
</div><div>: Male
</div></div><div><div>Age
</div><div>: 22 - 35 Years
</div></div><div><div>Preferred Language
</div><div>: Arabic, English
</div></div><div><div>Duty Shift / Timings
</div><div>: One Shift / 7:30 am to 4:00 pm
</div></div></div></div></div></div><div><div><div><h5 class="jobSectionHeader"><b>Salary &amp; Benefits</b></h5>
<div><div><div>Salary
</div><div>: Attractive Salary
</div></div><div><div>Other Benefits
</div><div>: Car Allowance, Production based Incentives
</div></div></div></div></div></div><div><div><div><h5 class="jobSectionHeader"><b>Job Remarks</b></h5><div></div><div><div><div><br>
</div></div><p></p><div><div>Job Country
</div><div>: Kuwait
</div></div><div><div>Nationality
</div><div>: Kuwait
</div></div><div><div>Career Level
</div><div>: Entry Level</div></div></div></div></div></div></div><div></div>

Service Receptionist

Nashraa Co.

<p>Urgent Hiring- Hostess</p><p>Requirements:<br/>- Height 165-170 cm.<br/>- Fluent in English (Arabic is a plus).<br/>- Presentable and confident.<br/>- Strong communication and customer service skills.<br/>- Ability to handle guest inquiries and front desk operations.<br/>- Previous experience as a receptionist or hostess preferred.<br/>- Positive attitude, flexible, and team-oriented.<br/>- Atleast 2 years of experience.<br/>- 18 Al-Ahli visa or Small Project Visa.<br/>- Immediate joiners.</p><p>Interested candidates, please send your CV WhatsApp- 56559859</p><p>Job Type: Full-time</p>

Hostess

International Group of Aamina

<p>Job Title : Admin</p><p>Location : Sabah Ai Salem ( kuwait )</p><p>Schedule : Full Time</p><p>Position Type: Management</p><p><b>Admin &ndash; Key Roles &amp; Responsibilities</b></p><p><b>1. Office Administration</b></p><ul><li>Manage daily office operations (emails, phone calls, scheduling).</li><li>Maintain office supplies, equipment, and ensure a clean work environment.</li><li>Organize meetings, appointments, and calendars for managers or departments.</li></ul><p><b>2. Documentation &amp; Record Keeping</b></p><ul><li>Prepare, edit, and manage official documents, letters, memos, and reports.</li><li>Maintain employee files, company records, and confidential data.</li><li>Handle data entry and ensure accuracy in records (Excel, Word, CRM systems, etc.).</li></ul><p><b>3. Coordination &amp; Communication</b></p><ul><li>Act as a link between management, staff, and clients.</li><li>Communicate company policies, updates, and announcements to employees.</li><li>Coordinate with departments like HR, Accounts, Sales, etc., to ensure smooth workflow.</li></ul><p><b>4. HR Support (if required)</b></p><ul><li>Assist in recruitment processes (job posting, arranging interviews).</li><li>Maintain leave records, attendance sheets, and employee documentation.</li><li>Support onboarding of new staff (ID cards, system access, orientation).</li></ul><p><b>5. Financial &amp; Office Support Tasks</b></p><ul><li>Handle petty cash, invoices, bills, and basic accounting entries.</li><li>Assist in preparing reports, expense tracking, and budget monitoring.</li><li>Support procurement of office supplies, vendor communication, and price negotiation.</li></ul><p><b>6. Compliance &amp; Policy Management</b></p><ul><li>Ensure company policies are followed by staff.</li><li>Keep records for audits, legal documents, employee contracts.</li><li>Maintain confidentiality and secure sensitive information.</li></ul><p><b>7. Customer &amp; Front Desk Handling (if required)</b></p><ul><li>Attend visitors, answer calls, and respond to client inquiries.</li><li>Schedule meetings with clients or external stakeholders.</li><li>Maintain front desk professionalism and hospitality</li></ul><p><b>Required Skills &amp; Qualifications</b></p><ul><li><b>Must be able to read Arabic</b> (writing/speaking is a plus).</li><li>Proficient in MS Office (Excel, Word, PowerPoint).</li><li>Strong communication and organization skills.</li><li>Receptionist tasks ..</li><li>Time management and multitasking abilities.</li><li>Basic knowledge of HR or accounting is an advantage.</li></ul><p><b>EXPERIENCE</b>: IN KUWAIT</p><p>Facilities Admin :2 years ( perferred )</p><p>Job Type: Full-time</p><p>Pay: KD270.000 - KD300.000 per month</p>

ADMIN

Rayan Gate

<p><b>Job Title: Sales &amp; Receptionist- Female only </b><br/><b>Type:</b> Full-Time</p><p>We are hiring a <b>Sales &amp; Receptionist</b> to be the welcoming face of our fitness club! You&rsquo;ll greet members, manage bookings, and support membership sales.</p><p><b>Key Duties:</b></p><ul><li>Welcome members &amp; handle front desk operations</li><li>Manage bookings, calls, and member inquiries</li><li>Promote memberships and assist with sales targets</li><li>Maintain daily records and support admin tasks</li></ul><p><b>Requirements:</b></p><ul><li>1&ndash;2 years of customer service or sales experience</li><li>Friendly, organized, and sales-driven</li><li>Good communication skills in English/ Arabic</li><li>Experience in a gym or wellness center is a bonus</li></ul><p><b>Benefits:</b></p><ul><li>Competitive salary + commission</li><li>Supportive team and growth opportunities</li></ul><p>Apply now and join a dynamic, health-focused team!</p><p>Job Types: Full-time, Permanent</p>

Sales and Receptionist

<p>We are looking for a proactive and organized <b>Admin</b> to join our team!</p><p><b>Responsibilities:</b></p><ul><li>Handle CRM updates and data entry tasks</li><li>Manage front desk and receptionist duties</li><li>Assist with general administrative support and daily office operations</li></ul><p><b>Requirements:</b></p><ul><li>Experience in CRM, data entry, and receptionist work</li><li>Proficient in <b>MS Office (Word, Excel, Outlook, PowerPoint)</b></li><li>Ability to <b>read Arabic</b></li></ul><p>If you are detail-oriented, reliable, and have strong communication skills, we&rsquo;d love to hear from you!</p><p>Job Type: Full-time</p><p>Pay: KD275.000 - KD300.000 per month</p><p>Ability to commute/relocate:</p><ul><li>Kuwait City: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Application Question(s):</p><ul><li>Do you know to read Arabic?</li></ul><p>Education:</p><ul><li>High school or equivalent (Required)</li></ul><p>Experience:</p><ul><li>CRM, data entry and MS office: 2 years (Required)</li></ul>

Hiring Admin!

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218 front desk manager pre opening jobs IN Kuwai Jobs In Kuwai Jobs In Kuwai Jobs In Kuwait Jobs In Kuwait Jobs In Kuwai Jobs In Kuwait

Front Desk Manager, PRE OPENING

Front Desk Manager, PRE OPENING

Service Receptionist

Hostess

ADMIN

Sales and Receptionist

Hiring Admin!