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assistant guest relations manager Jobs in Doha

assistant guest relations manager

front desk officer

Human Capital Group

ResponsibilitiesThe successful candidate will have the following responsibilities:<ul><li>Dealing with visitors and update the Log book</li><li>Provide access to the visitors for their meeting.</li><li>be the primary point of contact for visitors and staff in each location</li><li>managing front-desk operations, greeting visitors, answering phone calls, handling inquires, and maintaining smooth administrative operations.</li><li>interact with company's internal systems for scheduling, communications, and reporting purposes.</li></ul>Requirements<ul><li>Bachelor's Degree or equivalent</li><li>Minimum experience of 3 years in the same role, preferrably in banking industry</li></ul>Job Type: TemporaryApplication Question(s):<ul><li>This is a temporary contract. Are you willing to accept it?</li><li>What is your current/last salary?</li></ul>Experience:<ul><li>receptionist: 1 year (Required)</li></ul>Language:<ul><li>Arabic and English (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

Receptionist - Temporary

Grand Tourist Hotel Muscat

Guest Relations Officer (Female) Department: Front Office / Guest Services Reports To: Front Office Manager / Guest Relations ManagerPosition Summary: We are looking for a friendly, detail-oriented Guest Relations Officer to provide excellent service to our guests from arrival to departure. The ideal candidate is welcoming, attentive, and committed to making every guest feel special.Main Responsibilities:<ul><li>Welcome and assist guests during check-in, check-out, and throughout their stay.</li><li>Anticipate guest needs and suggest hotel amenities, services, and local attractions.</li><li>Respond quickly to guest questions and resolve any concerns.</li><li>Manage VIP guest arrivals and special requests with attention to detail.</li><li>Help guests celebrate special occasions and arrange personalized room setups if needed.</li><li>Promote hotel dining and services to guests.</li><li>Keep guest areas neat and tidy, upholding hotel standards.</li><li>Work closely with Housekeeping, Concierge, and F&amp;B to ensure smooth service.</li><li>Collect guest feedback to help improve our service.</li><li>Maintain a professional appearance and promote teamwork.</li></ul>Requirements:<ul><li>Previous experience in hospitality or a similar guest-facing role is preferred.</li><li>Strong communication skills (spoken and written).</li><li>Warm, approachable attitude; able to handle pressure gracefully.</li><li>Good organization and multitasking abilities.</li><li>Familiarity with property management systems and Microsoft Office is a plus.</li><li>Willingness to work flexible shifts including weekends and holidays.</li><li>Genuine enthusiasm for hospitality and a passion for great service.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Do you have a Valid Qatar ID?</li><li>Can you get NOC for Sponsorship Transfer?</li><li>Can you join Immediately?</li></ul>

Guest Relations Officer - Female (Arabic Nationality)

Qatar National Bank

Job Summary
 
Responsible for the front desk operations at the Company's office. First point of contact with the walk in customers. Provide a solution or direct the customer to the right person. Project a professional company image through in-person and phone interaction.
 
Main Responsibilities
 
A. Shareholder & Financial - Establish account set up for Qatari and non-Qatari clients - Generate viable leads and forwarding them through the appropriate channels as defined by the internal processes - Provides cross-sell leads to sales teams and ensure timely follow-up to ensure conversion. - Implements KPI's and best practices for Associate Customer Service. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent.
 
B. Customer (Internal & External): - First point of contact for all walk-in customers. - Greet the walk in customers and present a good image of the Company. - Listen to the customer and assess his / her requirements. - Provide correct form to the customer to make his / her request in writing pass it on to the relevant departments for processing with appropriate documentation. - Taking customer inquiries about new account opening in person and the inquiries through internet. - Taking customer complaints and directing those to appropriate departments. - Ensure maintenance of service standards. - To assist customers in all their queries on Bank's product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group's objectives. - Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.
 
C. Internal (Processes, Products, Regulatory): - Performing the role of front office. - Providing a tracking number to all requests and updating details in the system. - Managing the Telephone System when call centre executive is absent or busy. - Abide by the Policies and Procedures developed for maintaining the Information Security for the QNBFS and shall take on active responsibilities in achieving, managing and maintaining the ISO 27001 standard. -
 
D. Learning & Knowledge: - Work in accordance with Company standards, the regulation and ethics and maintain licensed status. - Generate and provide new ideas for customer relationship and customer retention. - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field.
 
E. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.
 
Education and Experience Requirements
 
Bachelor's degree with no years of experience required.

Associate Customer Service (Qatarization)

Gulf Overseas HR Consultancy

Pay: 2500 - 3000 QARWe are looking for a female Receptionist who is active, energetic, and professional, with strong multitasking abilities to manage front desk responsibilities efficiently while maintaining a welcoming atmosphere for guests and staff.Job Responsibilities:<ul><li>Professional and friendly female receptionist to manage front desk operations.</li><li>First point of contact for visitors, providing excellent customer service and administrative support.</li><li>Greet and assist visitors and clients.</li><li>Answer and direct phone calls Manage appointment schedules.</li><li>Handle incoming/outgoing correspondence Maintain a tidy and organized reception area.</li></ul>Requirements:<ul><li>Good communication and interpersonal skills.</li><li>Presentable and well-groomed appearance.</li><li>Proficiency in MS Office.</li><li>Prior experience preferred.</li><li>Must be in Qatar</li></ul>Job Type: Full-timeLanguage:<ul><li>English? (Preferred)</li></ul>

Receptionist (Female)

Inspire Management Training Center

We are seeking a professional and friendly female receptionist to manage front desk operations for a well-established organization. The role serves as the first point of contact for visitors and clients, ensuring excellent customer service and efficient administrative support.Key Responsibilities:<ul><li>Greet and assist visitors and clients in a courteous and professional manner.</li><li>Answer, screen, and direct incoming phone calls.</li><li>Manage appointment schedules and maintain calendars.</li><li>Handle incoming and outgoing correspondence efficiently.</li><li>Maintain a tidy, organized, and presentable reception area.</li><li>Assist with general administrative tasks as needed.</li></ul>Requirements &amp; Skills:<ul><li>Excellent communication and interpersonal skills.</li><li>Presentable and well-groomed appearance.</li><li>Proficiency in MS Office applications.</li><li>Prior experience in a receptionist or front desk role is preferred.</li></ul>Benefits:<ul><li>Competitive salary package</li></ul>Job Types: Full-time, PermanentPay: QAR2,500.00 - QAR3,000.00 per monthEducation:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>Receptionist : 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

FRIENDS MANPOWER RECRUITMENT

We are currently looking for a - FEMALE RECEPTIONIST to join our teamResponsibilities:<ul><li>Greeting guests/customers</li><li>Manage guest/customer complaints</li><li>Taking messages</li><li>Managing mail, luggage and deliveries</li><li>Perform basic administrative/secretarial/reception duties</li><li>Running errands to assist guests</li><li>Arranging transportation and excursions upon visitor request</li><li>Provide information and recommendations on local features, attractions, shopping, restaurants, dining, entertainment, nightlife, and recreation</li><li>Arranging tours and activities</li><li>Making dinner/event reservations for guests</li><li>Obtaining tickets for events</li><li>Arranging special services( Assist the customer to book their rooms, Sending luggage to their rooms and Arranging the Housekeeping as per request)</li><li>Providing or arranging for general business services for guests</li><li>Managing customer/guest requests for housekeeping and/or maintenance</li><li>Develop network of contacts, service providers and businesses within their communities to serve guests</li></ul>Requirements:<ul><li>Previous experience as a receptionist or in a customer service role preferred</li><li>with Valid QID</li><li>A pleasing personality and Excellent communication and interpersonal skills are a plus</li><li>FLUENT IN TAGALOG</li><li>Strong organizational abilities and attention to detail</li><li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook)</li><li>Ability to multitask and prioritize tasks in a fast-paced environment</li><li>Location: the Pearl ( Gewan Island)</li></ul>Kindly send your CV in WhatsApp no.: +97460006248Job Types: Full-time, ContractPay: QAR3,500.00 per month

RECEPTIONIST

Millennium Place Doha

As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.&middot; Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.&middot; Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.&middot; Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.&middot; Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.&middot; Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.&middot; Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.&middot; Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.&middot; Safeguard guest privacy by refraining from disclosing any guest details.&middot; Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.&middot; Uphold environmental, health, and safety standards in alignment with organizational policies.&middot; Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.Job Types: Full-time, PermanentPay: QAR2,000.00 per month

Front Desk Agent

Explore 263+ Front desk officer in Doha this September. Find roles across top companies and apply now to boost your career.

263 front desk officer jobs IN Doha

Receptionist - Temporary

Guest Relations Officer - Female (Arabic Nationality)

Associate Customer Service (Qatarization)

Receptionist (Female)

Receptionist (Female)

RECEPTIONIST

Front Desk Agent