restaurant manager

property consultant

sales coordinator

hr coordinator

hr manager

reservations agent

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>26015713<br>
<b>Job Category</b>Reservations<br>
<b>Location</b>Qabila Westbay Hotel, Diplomatic Street, West Bay Area, Doha, Qatar, Qatar<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<br>
<p></p><div><div><p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.</p><p><br>
</p><p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today&rsquo;s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative &ndash; in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Reservations Agent

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Sales &amp; Marketing
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><div><b>WHO ARE WE?</b></div><div></div><div><b><br>
About Rosewood Doha</b></div><div></div><div><br>
Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will redefine ultra-luxury hospitality for global citizens who crave a lifestyle of authenticity fused with modern luxury.</div><div></div><div><br>
We will become one of the city&rsquo;s most dynamic culinary destinations with a collection of innovative restaurants &amp; lounges. We will transform ordinary events into extraordinary with sleek interiors and state-of-the-art technology. We will introduce a ground-breaking urban concept that delivers innovative and integrative solutions for personal transformation.</div><div></div><div><b><br>
WHY JOINING US?</b></div><div></div><div><br>
At Rosewood Doha, we are dedicated to creating an environment where passion meets purpose.</div><div>
We believe we have the power to impact and enrich everyone&rsquo;s life. Each day is full of opportunities to positively contribute to our associates, guests, and community.</div><div>
Here, everyone belongs. We partner with you to Discover Your Calling, unlocking your true potential to excel in your career.</div><div>
Together, we push the boundaries, discover the uncharted and bring hospitality to new heights.</div><div></div><div><b><br>
YOUR IMPACT IN THIS ROLE:</b></div><div></div><div><b><br>
Enhance Guest Experience:</b> Welcome guests with a warm and friendly demeanor, ensuring their first interaction with our hotel is memorable. Your hospitality will set the tone for an extraordinary stay.</div><div></div><div><b><br>
Ensure Seamless Reservations:</b> Manage reservation inquiries and bookings through phone, email, and online platforms, providing prompt and accurate service. Your efficiency will ensure a smooth and enjoyable booking process.</div><div></div><div><b><br>
Foster Positive Relationships:</b> Collaborate closely with our front desk and concierge teams to accommodate special requests and preferences. Your teamwork will ensure that each guest's needs are met with precision.</div><div></div><div><b><br>
Deliver Excellence:</b> Maintain an in-depth knowledge of our hotel's amenities, services, and local attractions to provide guests with personalized recommendations. Your expertise will enhance their overall experience.</div></div><div></div><ul><li><br>
<b>Proficiency in Arabic is required.</b></li></ul><br>
<div></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</p></div></div></div></div></div></div>

La Maison Hotel Doha

<p><b>Key Job Responsibilities:</b></p><ul><li>Process bookings according to the guest&rsquo;s different needs and financial budget.</li><li>Assist the guests or client in making reservations, and or group reservations by using a variety of contact methods, such as the phone, email, and online channel.</li><li>Able to confidently apply the feature and benefit sales approach and having in-depth product knowledge of the hotel and its offers.</li><li>Respond to inquiries and grievances from guests in a prompt, courteous manner, and ensure to report the complaint/s to the head of department of any feedback received.</li><li>Provide effective and user-friendly guest service by engaging with all inquiries from guests adhering to Hotel&rsquo;s operating standards in a manner of turning each inquiry into a successful reservation.</li><li>To ensure that reservations are updated to provide a faultless arrival and departure experience.</li><li>Handle payments and provide with confirmation details to the guests and clients.</li><li>Offer assistance to guests or clients who might need to change or cancel any existing bookings.</li><li>Being engaged to advertise discounts, packages, and special deals by clearly describing the hotel's facilities, pricing, and other amenities to improve the guest experience.</li><li>Work along with the reservation team to guarantee precise inventory control of the rooms.</li><li>Handle every guest with the utmost professionalism, making sure that every reservation is fulfilled precisely in order to meet the higher guest service standard.</li><li>To keep being updated about hotel policies, processes, and reservation and sales trends.</li><li>Develop a constructive connection with your team members and our guests.</li></ul><p><b>Qualification:</b></p><ul><li>Knowledgeable in working with Opera Cloud or any related system.</li><li>Proficiency in MS Office (Excel, Word, and Outlook)</li><li>Maximum of 1-2 years of experience in Hospitality as Front Office or Reservation agent.</li><li>Excellent written and verbal communication skills.</li><li>Fluent in English and Arabic speaker.</li><li>Multi-tasking, time-management skills, and ability to prioritize tasks.</li><li>Detail-oriented and possess a goal-setting mindset.</li><li>Able to work well under pressure.</li><li>Must have a valid QID with sponsorship transfer documents.</li></ul><p>Job Type: Full-time</p>

Reservations Agent (Arabic Speaker)

<div>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Job Number
 </strong>
 26008617
 <br/>
 <br/>
 <strong>
  Job Category
 </strong>
 Rooms &amp; Guest Services Operations
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 Al Messila a Luxury Collection Resort &amp; Spa Doha, Um Al Saneem Street, Doha, Qatar, Qatar,VIEW ON MAP
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Located Remotely?
 </strong>
 N
 <br/>
 <br/>
 <strong>
  Position Type
 </strong>
 Non-Management
 <br/>
 <br/>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
 <br/>
 <br/>
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time.
 <br/>
 <br/>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 Education: High school diploma or G.E.D. equivalent.
 <br/>
 <br/>
 Related Work Experience: No related work experience.
 <br/>
 <br/>
 Supervisory Experience: No supervisory experience.
 <br/>
 <br/>
 License or Certification: None
 <br/>
 <br/>
 <em>
  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
  <br/>
  <br/>
 </em>
 The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
 <br/>
 <br/>
 From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International.
 <strong>
  Be
 </strong>
 where you can do your best work,
 <strong>
  begin
 </strong>
 your purpose,
 <strong>
  belong
 </strong>
 to an amazing global team, and
 <strong>
  become
 </strong>
 the best version of you.
</div>


Guest Experience Expert (Guest Communications and F&B Reservations Agent) - Arabic Speaker

Alftek International

<p>We are seeking an experienced and dynamic Senior Reservation Officer to join a leading travel company in Doha. The ideal candidate must have strong experience in airline ticketing, hotel bookings, and tourism services, with hands-on expertise in reservation systems and excellent communication skills.</p><p>Key Responsibilities:</p><ul><li>Handle domestic and international airline ticket reservations, reissuance, cancellations, and refunds.</li><li>Manage hotel bookings, travel packages, and other tourism-related services.</li><li>Provide accurate fare quotations and travel advice to clients.</li><li>Coordinate with airlines, hotels, and tour operators to ensure smooth service delivery. Maintain proper documentation and booking records.</li><li>Respond promptly to client inquiries via phone, email, and in person.</li><li>Ensure high levels of customer satisfaction and professional service standards.</li><li>Prepare reports and maintain reservation data using MS Office tools.</li></ul><p>Requirements:</p><ul><li>5&ndash;10 years of proven experience in airline ticketing and travel industry operations.</li><li>5 years of experience in GCC.</li><li>Strong working knowledge of ATTA/ATA &amp; Amadeus GDS (mandatory).</li><li>Hands-on experience with hotel booking systems.</li><li>Proficiency in MS Office (Outlook, Excel, Word).</li><li>Excellent spoken and written English (mandatory).</li><li>Arabic language skills will be an advantage.</li><li>Strong customer service and communication skills.</li><li>Ability to work under pressure and manage multiple bookings efficiently.</li></ul><p>Preferred Skills:</p><ul><li>Knowledge of international travel regulations and visa processes.</li><li>Experience in handling corporate and leisure travel accounts.</li><li>Strong problem-solving and multitasking abilities.</li></ul><p>Job Type: Full-time</p><p>Pay: QAR6,000.00 - QAR10,000.00 per month</p>

Senior Reservation Officer (Arabic Speaker)

<div>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Job Number
 </strong>
 26019769
 <br/>
 <br/>
 <strong>
  Job Category
 </strong>
 Reservations
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 The Westin Doha Hotel &amp; Spa, Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Located Remotely?
 </strong>
 N
 <br/>
 <br/>
 <strong>
  Position Type
 </strong>
 Non-Management
 <br/>
 <br/>
 <em>
  In Marriott International ci impegniamo a essere un datore di lavoro con pari opportunit&agrave;, ad accogliere tutti e a favorire l'accesso alle opportunit&agrave;. Promuoviamo attivamente un ambiente in cui le esperienze pregresse di ogni nostro dipendente vengono valorizzate e celebrate. La nostra pi&ugrave; grande forza risiede nel ricco mix di cultura, talento e competenze dei nostri dipendenti. Ci impegniamo a non discriminare su qualsiasi base protetta, tra cui la disabilit&agrave;, lo status di veterano o altre basi protette dalla legge.
  <br/>
  <br/>
 </em>
 Noi di Westin ci impegniamo a offrire agli ospiti le condizioni per ritrovare il controllo e migliorare il benessere nei momenti di maggiore bisogno durante i loro viaggi, assicurando che possano sentirsi al meglio. Per realizzare la mission del brand, ovvero di diventare il marchio del wellness di punta nel settore dell'accoglienza, abbiamo bisogno di collaboratori che dimostrano passione e impegno per dare vita alla programmazione unica del brand. Vogliamo che i nostri dipendenti abbraccino le pratiche di benessere sia all'interno che all'esterno della propriet&agrave;. Se hai entusiasmo, voglia di essere in attivit&agrave; e ti prendi cura con orgoglio del tuo benessere, oltre ad avere uno spirito ottimista e avventuroso, allora sei la scelta ideale per Westin.
 <strong>
  Scegli
 </strong>
 un ambiente dove puoi svolgere al meglio il tuo lavoro,
 <strong>
  iniziare
 </strong>
 il tuo percorso verso i tuoi obiettivi,
 <strong>
  entrare a far parte
 </strong>
 di un fantastico team globale e
 <strong>
  diventare
 </strong>
 la versione migliore di te.
</div>


Supervisor-Reservations

Wyndham Hotels & Resorts EMEA

<div>
 <strong>
  Summary
  <br/>
  <br/>
 </strong>
 The Front Desk Agent serves as the first point of contact for guests, providing a warm welcome and ensuring a seamless check-in and check-out experience. This role involves managing guest reservations, addressing inquiries, and coordinating with other hotel departments to deliver exceptional customer service. The front desk agent plays a critical role in creating a positive first impression and maintaining guest satisfaction throughout their stay.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Greet and welcome all guests approaching the Front Desk in accordance with Wyndham standards.
  </li>
  <li>
   Provide the guests information regarding the services of hotel, the type of rooms available.
  </li>
  <li>
   Being able to perform all Front Office duties like check-in and check-out of guests, answering the phone according to etiquette, help guests with their inquiries, taking reservations and performing administrational tasks.
  </li>
  <li>
   To handle the inquiries and make reservations as per the instructions given by the customers.
  </li>
  <li>
   Attend to guest complaints and resolve in the most satisfying and professional manner.
  </li>
  <li>
   Register guests and assigns rooms. Accommodates special requests whenever possible.
  </li>
  <li>
   Understands room status and room status tracking.
  </li>
  <li>
   Be familiar with all the Front Office software required for the Front Office Receptionist.
  </li>
  <li>
   Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
  </li>
  <li>
   Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange etc.
  </li>
  <li>
   Knowledgeable about room locations, types of rooms available, and room rates.
  </li>
  <li>
   Knowledgeable about Wyndham Rewards program and promotions, actively introducing to guests and reaching the monthly enrolment target.
  </li>
  <li>
   Providing superior service to Wyndham Rewards guests and able to identify their level with accordant benefits.
  </li>
  <li>
   Ensure that all hotel standards are met when serving the guests and handling information.
  </li>
  <li>
   Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner.
  </li>
  <li>
   Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
  </li>
  <li>
   Use suggestive selling techniques to (up)sell rooms and to promote other services of the hotel.
  </li>
  <li>
   Maintain and market promotions.
  </li>
  <li>
   Ensure constant update of guest profiles/history regarding preferences, complaints etc.
  </li>
  <li>
   Review Front Office log and Trace File daily.
  </li>
  <li>
   Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
  </li>
  <li>
   Be familiar with all in-house groups, VIP, Wyndham Rewards, long stay/return guests arrivals.
  </li>
  <li>
   Be aware of closed out and restricted dates.
  </li>
  <li>
   Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms.
  </li>
  <li>
   Work closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.
  </li>
  <li>
   Assist Guest Service Manager in performing duties.
  </li>
  <li>
   Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
  </li>
  <li>
   Be familiar with all daily events in the hotel.
  </li>
  <li>
   Have knowledge of emergency procedures and assist as needed.
  </li>
  <li>
   Use proper etiquette at all times when communicating with guests and associates and on the telephone.
  </li>
  <li>
   Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
  </li>
  <li>
   Maintains the cleanliness and neatness of the front desk area.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience, Certification &amp; Education
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   At least one year experience in same role in an international 5 star hotel brand
  </li>
  <li>
   High school diploma or higher
  </li>
  <li>
   Diploma in Hospitality or related courses an asset
  </li>
  <li>
   First aid certificate or other emergency related training certificates an asset
  </li>
 </ul>
</div>


Front Desk Agent

Explore 97+ Reservations agent in Doha this February. Find roles across top companies and apply now to boost your career.

97 reservations agent jobs In Doha

Reservations Agent

Reservations Agent

Reservations Agent (Arabic Speaker)

Guest Experience Expert (Guest Communications and F&B Reservations Agent) - Arabic Speaker

Senior Reservation Officer (Arabic Speaker)

Supervisor-Reservations

Front Desk Agent