guest experience supervisor (front office - night shift)

receptionist

assistant housekeeping manager Jobs in Doha

assistant housekeeping manager

front desk receptionist

guest experience supervisor (front office - night shift) Jobs in Doha

guest relations agent

front desk agent

Hilton

<div>
 
 Job Description
 
 
 
 
 Exceptional Hospitality Starts with You
 
 
 
 Picture yourself brightening someone&rsquo;s day. When you join our Hotels team, that&rsquo;s exactly what you&rsquo;ll do every time you come to work! As a
 
 Reservations Agent
 
 , you&rsquo;re not just handling booking inquiries &ndash; you&rsquo;re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
 
 
 
 Responsibilities
 
 
 
 Here's what you'll do during a typical day:
 
 
 <ul>
 <li>
 As a Telephone operator, your role is essential to distribute and link information throughout the hotel, be it guest related or internal.
 </li>
 <li>
 Answers calls originating from external and internal sources.
 </li>
 <li>
 Directs caller to appropriate extension or room. Verifies last name of guest for all room calls.
 </li>
 <li>
 Assists guests with directions or other required information.
 </li>
 <li>
 Open and close tickets as per guest or staff requests
 </li>
 <li>
 Directs hotel staff to assist guests, upon request.
 </li>
 <li>
 Communicates to callers in a clear and concise manner.
 </li>
 <li>
 Inputs/writes messages using proper grammar and spelling.
 </li>
 <li>
 Verifies names and telephone numbers.
 </li>
 <li>
 Properly handles all incoming urgent matters or emergencies for the guests and hotel.
 </li>
 <li>
 Works with hotel management and/or security in order to calmly direct appropriate action.
 </li>
 <li>
 Appropriately documents all emergencies.
 </li>
 <li>
 In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Supervisor based upon the particular requirements of the company:
 </li>
 <li>
 Operate facsimile to send and receive transmissions for guests.
 </li>
 <li>
 Notify guests of receipts using computer system.
 </li>
 <li>
 Call for repair and technical support of all computer based equipment.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What It Takes to Make the Stay
 
 
 
 At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member
 
 
 A passion for spreading the light and warmth of
 
 Hospitality
 
 . Acting with
 
 Integrity
 
 and always doing the right thing. Inspiring others through
 
 Leadership
 
 . A belief that
 
 Teamwork
 
 drives the best outcomes. A sense of
 
 Ownership
 
 and accountability. And a focus on the
 
 Now
 
 , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
 
 
 
 About Us
 
 
 
 
 Join an Award-Winning Workplace Culture
 
 
 
 At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
 
 
 Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
 
 
 Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
 
 
 Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.
</div>

Telephone Operator (Arabic Speaker)

Four Seasons

<div></div><div><div><div><div>Job ID: REQ10385725</div></div><div><div>
Four Seasons at The Pearl Qatar</div></div><div><div>
Location: Doha, Doha, Qatar</div></div><div><div>
widget: Full time</div></div></div></div><div></div>
 <div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar &ndash; offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Jo&euml;l Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.
About the role:
The Front Office Receptionist welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest&rsquo;s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards.
What you will do:<ul><li>
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible</li><li>
Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li><li>
Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone;</li><li>
Resolves guest complaints, and find opportunities to recognize and personalize the service
</li><li>Adhere to Four Seasons Hotel&rsquo;s standards as well as policies and procedures</li><li>
Complies with Four Seasons&rsquo; Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Handbook</li><li>
Works harmoniously and professionally with co-workers and direct superior</li></ul>
What you bring:<ul><li>
One + years experience working within a luxury hotel or similar environment is considered an asset</li><li>
Excellent interpersonal skills and communication skills</li><li>
Cross cultural sensitivity, and customer service orientation
</li><li>Guest centricity and understanding the importance of guest&rsquo;s preferences.</li></ul> 
What we offer:
Opportunities to build a successful career with global potential
Unique strong culture - diversity of 50 different nationalities
Living accommodation in a high quality, well-resourced apartment
Excellent Training and Development opportunities
Employee Recognition Programs
Complimentary nights at FS Hotels Worldwide
Paid home leave tickets
Complimentary meals in employee restaurants
Free transportation to work
Medical coverage
Work Authorization:
Hotel will apply for the work authorization for a successful candidate.
Learn more about employment with Four Seasons:
You could also learn more about employment with Four Seasons via the following channels:
https://www.facebook.com/FourSeasonsJobs
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
http://jobs.fourseasons.com
https://twitter.com/FourSeasonsJobs</div>

Front Desk Receptionist

Fino Services and Hospitality

Serves as the primary point of contact for guests, managing arrivals, departures, and daily inquiries. Key responsibilities include processing reservations, handling billing and payments, and coordinating with housekeeping and maintenance to ensure exceptional guest satisfaction.Pay: QAR2,000.00 - QAR2,500.00 per monthWork Location: In person

Front Office Receptionist/Front Office Agent

The Luxury Collection

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26085747
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Um Al Saneem Street, Doha, Qatar, Qatar,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
 
 
 Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: At least 1 year of related work experience.
 
 
 Supervisory Experience: At least 1 year of supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
 
 
 From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Guest Experience Supervisor (Front Office - Night Shift)

One Imperium

About MTM GroupSince 2000, MTM Group has been dedicated to improving lives through fitness, wellness, and community engagement. Through our premium brands&mdash;The Venue Ladies &amp; Men, M Active Ladies &amp; Family, Elite Swim Academy, and Aspire Active&mdash;we provide exceptional fitness and aquatic experiences that inspire healthier lifestyles.We are currently looking for enthusiastic and customer-oriented Customer Service Executives to join our growing team across our fitness clubs and swimming academies in Doha.If you enjoy helping people, thrive in a fast-paced environment, and are passionate about delivering outstanding customer experiences, we'd love to hear from you.What You'll Do<ul><li>Welcome members, guests, and parents with a friendly and professional attitude.</li><li>Deliver exceptional customer service by assisting with memberships, bookings, registrations, and general inquiries.</li><li>Manage daily check-ins and ensure a smooth front desk experience.</li><li>Provide accurate information about memberships, fitness classes, swimming programs, schedules, and facility services.</li><li>Promote memberships, personal training packages, swimming lessons, and other club offerings to maximize member engagement.</li><li>Respond to inquiries via phone, email, social media, and in person in a timely and professional manner.</li><li>Assist in resolving member concerns and complaints while ensuring a positive customer experience.</li><li>Coordinate with fitness trainers, swim coaches, and internal departments to support daily operations.</li><li>Maintain accurate member records and update customer information within internal systems.</li><li>Ensure the reception area remains clean, organized, and welcoming at all times.</li><li>Monitor attendance and assist with class and swimming session bookings.</li><li>Follow company policies, operational procedures, and health and safety standards.</li><li>Support the team in creating a positive, professional, and customer-focused environment.</li></ul>What We're Looking For<ul><li>Previous experience in customer service, reception, front desk, hospitality, or a similar role.</li><li>Excellent communication and interpersonal skills with a passion for helping customers.</li><li>Strong organizational skills and the ability to manage multiple tasks efficiently.</li><li>Positive attitude with excellent problem-solving abilities.</li><li>Comfortable using Microsoft Office and customer management systems.</li><li>Fluency in Arabic and English is required.</li><li>Previous experience within the fitness, wellness, hospitality, or sports industry is an advantage.</li><li>Ability to work full-time on-site in Doha, Qatar.</li></ul>Why Join MTM Group?<ul><li>Work with one of Qatar's leading fitness and wellness organizations.</li><li>Be part of a dynamic, supportive, and professional team.</li><li>Opportunities for career development and growth.</li><li>Make a positive impact by helping people achieve healthier and more active lifestyles.</li></ul>Work Location: In person

Customer Service Executive - Female

CBRE Excellerate

<div>Who are we?
We are the market leader in commercial real estate services and investments, offering our clients across Africa and the Middle East an integrated range of high-quality real estate services, including facilities management, advisory and transaction services, and project management.
We primarily support corporate clients who procure services on a contractual basis throughout the Middle East and Africa, and even globally, depending on their portfolio.
Why choose us?
Imagine more than just the future of work &mdash; with CBRE Excellerate, you can help shape it. Within our leading international group, you will discover a culture that encourages entrepreneurship, where your outstanding work is not only valued but also celebrated. Collaborate with talented people, benefit from exceptional resources, and thrive both professionally and personally throughout your career journey. 
 
About the Role
The Facilities Coordinator serves as the central point of contact for the office, ensuring smooth day-to-day operations, excellent reception service, and efficient facilities coordination. This role blends administrative excellence with workplace support, vendor coordination, office administration, finance, health and safety activities, and ad-hoc requests to ensure a fun, safe environment. Acting as an ambassador of a one-team approach, the incumbent collaborates with colleagues to inspire customer moments of delight and pursue amazing outcomes each day within a fast-paced tech environment.
Key Responsibilities<ul><li>
Front Desk &amp; Guest Management: Provide a high-class service and customer/visitor experience, ensuring every interaction is professional and pleasant.</li><li>
Responsible for FM standards and delivery of the IFM services contract through KPIs and SLAs.</li><li>
Coordinate client performance reviews against agreed outputs on a monthly basis.</li><li>
Accountable for the financial performance of site service delivery.</li><li>
Ensure that essential site soft and hard services PPM and remedial works are completed.</li><li>
Ensure that critical systems (UPS, FM200, Fire Alarm, Emergency Lighting, M&amp;E, HVAC) and non-critical systems and equipment are properly maintained.</li><li>
Manage suppliers and service providers supporting site operations.</li><li>
Assist in raising and managing purchase orders, work orders, e-logbooks, harbour calls, and related processes.</li></ul>
 Requirements<ul><li>
A minimum of 5-7 years&rsquo; experience in Customer Service, Hospitality, Facilities Management, or a supervisory role within a related service environment.</li><li>
Strong written and verbal communication skills.</li><li>
Experience in contract management and performance measurement.</li><li>
PC literate, including proficiency in Microsoft systems, with experience in PPM and FM software systems such as CAFM.</li><li>
Excellent commercial understanding, including P&amp;L and budget responsibility.</li></ul></div>

Facilities Coordinator

BagginsHQ

<div>
 We are expanding our sales network and looking for driven, self-motivated Direct Sales Agents to help us bring our digital services to businesses and individuals across several markets.
 
 
 
 WE VALUE AND SUPPORT SERIOUS AGENTS
 
 Within our process, we deeply value serious agents and are committed to supporting you in every way possible. We recognize the time, energy, and dedication you put into building your pipeline, and we believe in rewarding that effort early on.
 
 To ensure you have the tools you need to succeed, we have established clear milestones to support your workflow. Once you reach Rookie Agent Level 2 ($200 in earnings), we unlock essential connectivity support, providing Home Internet Wi-Fi packages from Safaricom and MTN. When you show your commitment, we back you up with the resources to keep growing.
 
 
 
 THE ROLE
 
 As a Direct Sales Agent at BagginsHQ, you are NOT an employee. You are an independent contractor who earns commission on every successful sale you generate. Our agents are both individuals and businesses. You operate your own schedule, from wherever you choose, and your earning potential is entirely in your hands.
 
 
 
 Requirements
 
 
 You will be responsible for:
 
 Identifying and approaching potential clients &mdash; businesses, entrepreneurs, and individuals &mdash; who can benefit from our extra services.
 
 Registering clients on the BagginsHQ platform through your dedicated agent portal, your digital office with us.
 
 Matching clients with the right services from our extra services (Digital Marketing, Hosting, Corporate Email, Baggins TV subscriptions, among many others).
 
 Generating service orders and invoices through the portal &mdash; the system handles the rest.
 
 Building and maintaining relationships with your clients to encourage renewals and upsells.
 
 Tracking your earnings, managing your withdrawals, and monitoring your performance and earnings through your agent dashboard.
 
 
 
 Benefits
 
 
 HOW YOU GET PAID
 
 You earn up to 15% commission on every successful sale you generate &mdash; paid as a percentage of the order value.
 
 The default commission rate starts at 15% but can be increased per agent based on visible performance.
 
 Commissions are tracked in real-time on your agent dashboard.
 
 Request withdrawals directly through the portal once your balance meets the minimum threshold.
 
 Earnings are calculated in USD, ensuring consistency regardless of your location.
 
 
 
 REWARDS &amp; INCENTIVES &mdash; BEYOND COMMISSIONS
 
 We believe in rewarding our top performers. As your total earnings grow, you progress through badge tiers &mdash; each unlocking exclusive partner incentives from brands you already know and love:
 
 Rookie Agent Level 1 ($0 - $200) &mdash; Free, unlimited access to Baggins TV streaming.
 
 Rookie Agent Level 2 ($200 - $500) &mdash; Home Internet Wi-Fi support packages from Safaricom and MTN to power your workflow.
 
 Rising Star ($500+) &mdash; Choose one reward: Bolt rides, Glovo deliveries, or KFC vouchers, along with Safaricom and MTN packages, and much more.
 
 Pro Agent ($2,500+) &mdash; Choose one reward: Uber rides, Jumia shopping vouchers, or Booking.com travel discounts, along with Safaricom and MTN packages, and much more.
 
 Elite Performer ($10,000+) &mdash; Choose one reward: Uber One, Jumia vouchers, Airbnb or Booking.com premium stays, along with Safaricom and MTN packages, and much more.
 
 Legend ($50,000+) &mdash; Choose one reward: Airbnb, Booking.com flights, and much more.
 
 
 
 Note: You can claim one incentive per badge tier. Choose wisely; once you claim a reward from a tier, the others in that tier cannot be redeemed. You'll also be featured on our agent leaderboard, giving you visibility and recognition among your peers.
 
 
 
 WHO WE'RE LOOKING FOR
 
 This role is NOT for everyone. We are looking for individuals and businesses who:
 
 Are self-driven and comfortable working without supervision. There is no boss looking over your shoulder, but you will have a supervisor who is a department head from our team for guidance.
 
 Have strong communication and relationship-building skills; you'll be dealing directly with clients.
 
 Understand basic digital services or are willing to learn. You don't need to be highly technical, but you need to understand what you're selling.
 
 Are hungry for results. Your income is directly tied to your effort.
 
 Are comfortable with commission-only compensation. There is no base salary for agents, no retainer, and no guaranteed income.
 
 Have access to a smartphone or computer and a reliable internet connection.
 
 Can manage their own time and sales pipeline effectively.
 
 
 
 WHAT WE PROVIDE
 
 A dedicated agent portal with a full dashboard so you can track earnings, clients, orders, and withdrawals in real-time.
 
 Client management tools to register and manage your clients directly through the portal.
 
 Automated invoicing and billing; the system generates and sends invoices to your clients automatically.
 
 Service catalogues with pricing, giving you everything you need to present and sell our extra services.
 
 Performance badges and a leaderboard system to keep you motivated.
 
 Partner-brand incentives that get better as your sales grow.
 
 Free Baggins TV access from day one.
 
 A supervisor assigned to support you when you need help.
 
 
 
 IMPORTANT &mdash; PLEASE READ BEFORE APPLYING
 
 This is a commission-only independent contractor role.
 
 
 
 There is:
 
 &cross; No base salary
 
 &cross; No fixed working hours
 
 &cross; No office to report to
 
 &cross; No employment benefits (leave, pension, medical, etc.)
 
 
 
 There IS:
 
 &checkmark; Unlimited earning potential based on your sales
 
 &checkmark; Complete flexibility to work when and where you want
 
 &checkmark; A growing portfolio of in-demand digital services to sell
 
 &checkmark; Real-time tracking and transparent commission reporting
 
 &checkmark; Rewards, internet connectivity support, and incentives from top partner brands
 
 
 
 If you are not comfortable with commission-only income, this role is not for you.
 
 
 
</div>

Direct Sales Agent - Qatar

Explore 43+ Front desk agent in Doha this August. Find roles across top companies and apply now to boost your career.