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customer service representative

front desk receptionist

Four Seasons

<div></div><div><div><div><div>Job ID: REQ10385725</div></div><div><div>
Four Seasons at The Pearl Qatar</div></div><div><div>
Location: Doha, Doha, Qatar</div></div><div><div>
widget: Full time</div></div></div></div><div></div>
 <div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar &ndash; offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Jo&euml;l Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.
About the role:
The Front Office Receptionist welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest&rsquo;s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards.
What you will do:<ul><li>
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible</li><li>
Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li><li>
Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone;</li><li>
Resolves guest complaints, and find opportunities to recognize and personalize the service
</li><li>Adhere to Four Seasons Hotel&rsquo;s standards as well as policies and procedures</li><li>
Complies with Four Seasons&rsquo; Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Handbook</li><li>
Works harmoniously and professionally with co-workers and direct superior</li></ul>
What you bring:<ul><li>
One + years experience working within a luxury hotel or similar environment is considered an asset</li><li>
Excellent interpersonal skills and communication skills</li><li>
Cross cultural sensitivity, and customer service orientation
</li><li>Guest centricity and understanding the importance of guest&rsquo;s preferences.</li></ul> 
What we offer:
Opportunities to build a successful career with global potential
Unique strong culture - diversity of 50 different nationalities
Living accommodation in a high quality, well-resourced apartment
Excellent Training and Development opportunities
Employee Recognition Programs
Complimentary nights at FS Hotels Worldwide
Paid home leave tickets
Complimentary meals in employee restaurants
Free transportation to work
Medical coverage
Work Authorization:
Hotel will apply for the work authorization for a successful candidate.
Learn more about employment with Four Seasons:
You could also learn more about employment with Four Seasons via the following channels:
https://www.facebook.com/FourSeasonsJobs
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
http://jobs.fourseasons.com
https://twitter.com/FourSeasonsJobs</div>

Front Desk Receptionist

Hilton

<div>
 
 Job Description
 
 
 
 
 Exceptional Hospitality Starts with You
 
 
 
 Picture yourself brightening someone&rsquo;s day. When you join our Hotels team, that&rsquo;s exactly what you&rsquo;ll do every time you come to work! As a
 
 Spa Receptionist
 
 , you&rsquo;re not just providing administrative support to ensure seamless spa operations &ndash; you&rsquo;re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
 
 
 
 Responsibilities
 
 
 
 Here's what you'll do during a typical day:
 
 
 <ul>
 <li>
 As Spa Receptionist, you will provide excellent administrative support to the Spa and Fitness department and other managers, as assigned. Specifically, a Wellness Coordinator will perform the following tasks to the highest standards:
 </li>
 <li>
 1. Maintain a professional presence on the Spa &amp; Fitness front desk &ndash; answering the phone and coordinating appointments for massage, treatments, classes, and personal training in a polite and helpful manner.
 </li>
 <li>
 2. Acts as the ambassador of the Spa &amp; Fitness greeting and welcoming all visitors. Ensure each visitor is acclimated to the standards of spa use and sign a liability waiver. Supervise/assist Staff with morning setup and closing duties.
 </li>
 <li>
 3. Responsible for maintaining all stations, rooms, Spa &amp; Fitness; ensuring cleanliness/sanitation, stations organized and well stocked, all items put away at the end of the day. Responsible for meeting all MOPH requirements.
 </li>
 <li>
 4. Monitors the entire facility with thorough walkthroughs at opening and every two hours until the end of day. This must include all Fitness Center, Pool, and Spa facilities.
 </li>
 <li>
 5. Organize/plan daily setup and close
 </li>
 <li>
 6. Daily management of the Retail Outlet to present an inviting area for members and guests to shop. Discuss items of interest with members and guests encouraging them to browse and purchase. Process all sales in POS accurately and timely.
 </li>
 <li>
 7. Completes monthly inventories.
 </li>
 <li>
 8. Monitor and execute proper POS setup and training; ensuring the system is properly closed and paperwork submitted to accounting at the end of each shift.
 </li>
 <li>
 9. Maintains and stocks as needed to ensure member satisfaction. Assists Manager with ordering supplies as needed.
 </li>
 <li>
 10. Financial - Control ongoing service and product management to ensure profitability, implement full Spa product and service purchasing standards and ensure compliance, administer staff and member scheduling for maximum revenue generation and profitability.
 </li>
 <li>
 12. Customer Service - Anticipate, identify, and ensure member/guest needs are being met in the very best possible way. Develop and deliver credible, competitive, value-plus services to our members/guests.
 </li>
 <li>
 16.Ensure stock and cash items are kept secured to minimize/eliminate losses. Implement a clearly established opening and closing procedure.
 </li>
 <li>
 17.Manage Spa inventories effectively, follow purchasing standards; ensure compliance.
 </li>
 <li>
 18.. Effectively and efficiently communicate all member/guest questions and/or complaints to Manager.
 </li>
 <li>
 19. Assist in any other areas as directed by the Manager.
 </li>
 <li>
 20. Assist guests and clients in an appropriate and timely manner
 </li>
 <li>
 21. Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services
 </li>
 <li>
 22. Ensure client experience is proficient including bookings, payments, and consultation cards
 </li>
 <li>
 23. Adhere to cash handling procedures
 </li>
 <li>
 24. Interact and communicate effectively with clients, members, team members, guests, and management team Up-sell with latest departmental incentives
 </li>
 <li>
 25. Report accidents, maintenance issues, or other incidents
 </li>
 <li>
 Ensure compliance with all health and safety regulations
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What It Takes to Make the Stay
 
 
 
 At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member
 
 
 A passion for spreading the light and warmth of
 
 Hospitality
 
 . Acting with
 
 Integrity
 
 and always doing the right thing. Inspiring others through
 
 Leadership
 
 . A belief that
 
 Teamwork
 
 drives the best outcomes. A sense of
 
 Ownership
 
 and accountability. And a focus on the
 
 Now
 
 , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
 
 
 
 About Us
 
 
 
 
 Join an Award-Winning Workplace Culture
 
 
 
 At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
 
 
 Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
 
 
 Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
 
 
 Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.
</div>

Spa Receptionist (Arabic Speaker)

Marriott International

<div>Additional Information 
Job Number26084511 
Job CategoryAdministrative 
LocationAl Corniche Street, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems. 
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Resort Receptionist

Fino Services and Hospitality

Serves as the primary point of contact for guests, managing arrivals, departures, and daily inquiries. Key responsibilities include processing reservations, handling billing and payments, and coordinating with housekeeping and maintenance to ensure exceptional guest satisfaction.Pay: QAR2,000.00 - QAR2,500.00 per monthWork Location: In person

Front Office Receptionist/Front Office Agent

<div>Additional Information 
Job Number26084778 
Job CategoryRooms &amp; Guest Services Operations 
LocationWest Bay, Doha, Qatar, Qatar, 14435 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 

</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Zamana meydan okuyan ihtişamı &ouml;nc&uuml; bir ruhla birleştiren St. Regis Hotels &amp; Resorts, d&uuml;nyanın d&ouml;rt bir yanındaki en iyi yerlerde 50'yi aşkın l&uuml;ks otel ve tatil k&ouml;y&uuml;yle kendisini harika deneyimler sunmaya adamıştır. Yirminci y&uuml;zyılın başında ilk St. Regis otelinin New York'ta John Jacob Astor IV tarafından a&ccedil;ılmasıyla hayata ge&ccedil;en marka, kendine &ouml;zg&uuml; Kahya Hizmetimizin yanı sıra klasik incelikle modern duyarlılığı birleştiren, her bir misafirine y&ouml;nelik kişiselleştirilmiş ve beklentileri &ouml;ng&ouml;ren kibar ev sahiplerinden oluşan bir ekiple sağladığı tavizsiz hizmet seviyesine olan bağlılığını s&uuml;rd&uuml;rm&uuml;şt&uuml;r. Sizi St. Regis'teki kariyer fırsatlarını keşfetmeye davet ediyoruz. St. Regis Hotels &amp; Resorts'a katılarak, Marriott International &ccedil;atısı altındaki bir markalar portf&ouml;y&uuml;n&uuml;n par&ccedil;ası olursunuz. İşinizi en iyi şekilde yapabileceğiniz yeri tercih edin, amacınızı ger&ccedil;ekleştirmeye başlayın, m&uuml;kemmel bir k&uuml;resel ekibin &uuml;yesi olun ve hayallerinize ulaşmayı başarın.</div></div>

Clerk-Front Desk

One Imperium

About MTM GroupSince 2000, MTM Group has been dedicated to improving lives through fitness, wellness, and community engagement. Through our premium brands&mdash;The Venue Ladies &amp; Men, M Active Ladies &amp; Family, Elite Swim Academy, and Aspire Active&mdash;we provide exceptional fitness and aquatic experiences that inspire healthier lifestyles.We are currently looking for enthusiastic and customer-oriented Customer Service Executives to join our growing team across our fitness clubs and swimming academies in Doha.If you enjoy helping people, thrive in a fast-paced environment, and are passionate about delivering outstanding customer experiences, we'd love to hear from you.What You'll Do<ul><li>Welcome members, guests, and parents with a friendly and professional attitude.</li><li>Deliver exceptional customer service by assisting with memberships, bookings, registrations, and general inquiries.</li><li>Manage daily check-ins and ensure a smooth front desk experience.</li><li>Provide accurate information about memberships, fitness classes, swimming programs, schedules, and facility services.</li><li>Promote memberships, personal training packages, swimming lessons, and other club offerings to maximize member engagement.</li><li>Respond to inquiries via phone, email, social media, and in person in a timely and professional manner.</li><li>Assist in resolving member concerns and complaints while ensuring a positive customer experience.</li><li>Coordinate with fitness trainers, swim coaches, and internal departments to support daily operations.</li><li>Maintain accurate member records and update customer information within internal systems.</li><li>Ensure the reception area remains clean, organized, and welcoming at all times.</li><li>Monitor attendance and assist with class and swimming session bookings.</li><li>Follow company policies, operational procedures, and health and safety standards.</li><li>Support the team in creating a positive, professional, and customer-focused environment.</li></ul>What We're Looking For<ul><li>Previous experience in customer service, reception, front desk, hospitality, or a similar role.</li><li>Excellent communication and interpersonal skills with a passion for helping customers.</li><li>Strong organizational skills and the ability to manage multiple tasks efficiently.</li><li>Positive attitude with excellent problem-solving abilities.</li><li>Comfortable using Microsoft Office and customer management systems.</li><li>Fluency in Arabic and English is required.</li><li>Previous experience within the fitness, wellness, hospitality, or sports industry is an advantage.</li><li>Ability to work full-time on-site in Doha, Qatar.</li></ul>Why Join MTM Group?<ul><li>Work with one of Qatar's leading fitness and wellness organizations.</li><li>Be part of a dynamic, supportive, and professional team.</li><li>Opportunities for career development and growth.</li><li>Make a positive impact by helping people achieve healthier and more active lifestyles.</li></ul>Work Location: In person

Customer Service Executive - Female

Diplomatic Club

<div><div><h4 class="jobSectionHeader">Section</h4>
Facility Management
<h4 class="jobSectionHeader">Department</h4>
Facility Management
<h4 class="jobSectionHeader">Qualification</h4>
Bachelor&rsquo;s degree in business administration/marketing
<h4 class="jobSectionHeader">Experience</h4>
Minimum 3 years of sales experience in facility management, manpower supply, cleaning services, hospitality services, landscaping, pest control, or related industries.
<h4 class="jobSectionHeader">Skills</h4>
<div><ul><li>Minimum 3 years of sales experience in facility management, manpower supply, cleaning services, hospitality services, landscaping, pest control, or related industries.</li>
<li>Proven track record in selling manpower outsourcing services and facility management solutions.</li>
<li>Presentation and proposal preparation skills</li>
<li>Bachelor&rsquo;s degree in business administration/marketing</li>
<li>Additional certifications in Sales, Business Development, or Facility Management will be an advantage.</li>
<li>Experience in the Qatar/GCC market is highly preferred.</li>
<li>Existing network of corporate and government clients will be an advantage.</li>
<li>Provide management with accurate market feedback and business insights.</li>
<li>Strong time management and organizational skills</li>
<li>Well-versed in MS Office Applications (Excel/Word, PowerPoint)</li>
<li>Excellent communication skills in both Arabic and English, with fluency in written and spoken communication</li>
<li>Understanding of market trends and competitor analysis.</li>
<li>Valid Qatar driver&rsquo;s license</li>
</ul></div><h4 class="jobSectionHeader">Job Description</h4>
<div><ul><li>Identify and develop new business opportunities within corporate, hospitality, healthcare, educational, commercial, industrial, and government sectors.</li>
<li>Promote facility management manpower outsourcing services for:</li>
<li><ul><li>Housekeeping staff</li>
<li>F&amp;B service personnel</li>
<li>Engineering &amp; maintenance technicians</li>
<li>Support services staff</li>
<li>Landscaping</li>
<li>Pest control</li>
<li>Front office receptionist services</li>
<li>Fa&ccedil;ade cleaning</li>
<li>Security</li>
</ul></li><li>Generate leads through networking, cold calling, referrals, and market research.</li>
<li>Conduct client meetings, presentations, and site visits to understand customer requirements.</li>
<li>Prepare and submit proposals, quotations, technical submissions, and tender documents.</li>
<li>Negotiate pricing, commercial terms, and service agreements to secure contracts.</li>
<li>Establish and maintain long-term relationships with existing and prospective clients.</li>
<li>Act as the primary point of contact for customer inquiries and sales-related matters.</li>
<li>Follow up on quotations and proposals to ensure timely closures.</li>
<li>Ensure high levels of client satisfaction and retention.</li></ul></div></div></div><div></div>

Sales Executive

Explore 29+ Front desk receptionist in Doha this August. Find roles across top companies and apply now to boost your career.