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customer support officer

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front desk officer

Catkin Engineering Sale & Services (Pvt) Ltd

A well reputed Solar Systems Organisation situated at DHA Phase-II, Islamabad, requires 02 x Front Desk Officers with 2 years experience in a company setup. Candidate must be Graduate having good command on MS EXCEL. Preference will be given to the nearby residents like DHA, BAHRIA, Chaklala Schemes, Ghauri town, PWD colony, Katchari etc (Rawalpindi/Islamabad).Front Desk Officers initially will be hired for a probation period of 2-3 month. After successful completion of training period, selected candidates will be offered permanent positions in the company and other regular benefits like, bonuses, gratuity, pension, medical, sale incentive, annual leaves, promotions, annual increments, etc, as per company policies and procedures. If you think for your professional expertise and growth, this is the RIGHT PLACE for you, apply immediately.You are generally performs the following activities under an experienced team member supervision:Job Descriptions/ Requirements:<ul><li>Candidates must be graduate and good command on MS EXCEL.</li><li>Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.</li><li>Answering screening and forwarding incoming phone calls.</li><li>Receiving, sorting and distribute daily mail/deliveries to concern departments.</li><li>Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).</li><li>Provide basic and accurate information in-person and via phone/email.</li><li>Maintain office security by following safety procedures and controlling access via the reception desk.</li><li>Order front office supplies and keep inventory of stock.</li><li>Maintain in and out records of products, supplies of company</li><li>Update calendars and schedule meetings.</li><li>Perform other clerical receptionist duties such as filing, photocopying, personnel file and hr activities.</li></ul>Job Type: Full-timePay: Rs28,000.00 - Rs32,000.00 per monthApplication Question(s):<ul><li>Candidate ages from 21 to 32 are preferred.</li><li>More Qualification required:</li></ul>&#61656; Qualification: Graduate &#61656; Command in MS Excel &#61656; Good in using social media applications &#61656; Good Communication skills &#61656; Relationship building &#61656; Time management &#61656; Report writing &#61656; Maintaining accurate recordsEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>2year: 1 year (Preferred)</li></ul>Language:<ul><li>Urdu, English, Punjabi, Potohari, Pashto (if any) (Preferred)</li></ul>License/Certification:<ul><li>Driving License (if any) (Preferred)</li></ul>Willingness to travel:<ul><li>50% (Preferred)</li></ul>

Front Desk Officer

Cost Umbrella

Job Title: Receptionist &ndash; Call CenterLocation: On-site Industry: Call Center / Contact CenterJob Responsibilities:<ul><li>Greet visitors and clients in a professional and friendly manner</li><li>Answer and direct incoming calls to the relevant departments</li><li>Manage front desk operations and maintain a welcoming environment</li><li>Handle basic customer inquiries and provide accurate information</li><li>Maintain visitor logs and attendance records</li><li>Coordinate with internal teams for smooth daily operations</li><li>Manage incoming/outgoing mail and courier services</li><li>Ensure office discipline and front desk professionalism at all times</li></ul>Requirements:<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree preferred</li><li>Strong communication skills (English &amp; Urdu)</li><li>Presentable personality with a professional attitude</li><li>Basic computer skills (MS Office, email handling)</li><li>Prior experience in a call center or front desk role is a plus</li><li>Ability to multitask and work in a fast-paced environment</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Professional work environment</li><li>Growth and learning opportunities</li><li>Performance-based incentives (if applicable)</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Receptionist (Female) Night shift

Benchmark School System

We are looking for a well-spoken, professional, and efficient Front Office Manager (Female) to be the face of our organization. The ideal candidate should be a multitasker with excellent communication and interpersonal skills, capable of handling public dealings, maintaining accurate records, and managing front desk operations. Proficiency in Microsoft Word, PowerPoint, Excel, and general office tools is essential.Key Responsibilities:<ul><li>Manage the front desk and serve as the first point of contact for visitors, staff, and parents.</li><li>Handle incoming phone calls, emails, and walk-in inquiries in a courteous and professional manner.</li><li>Maintain accurate records, files, and documentation using digital and physical systems.</li><li>Prepare letters, reports, presentations, and official communication using Microsoft Office (Word, Excel, PowerPoint).</li><li>Schedule appointments, manage meetings, and coordinate with internal departments.</li><li>Keep front office operations smooth and organized, ensuring a welcoming environment.</li><li>Assist in administrative tasks and support various departments when needed.</li><li>Uphold confidentiality and maintain a high level of professionalism in all dealings.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in any discipline (Business Administration or related field preferred).</li><li>Proven experience in a front office or administrative role.</li><li>Excellent command of spoken and written English.</li><li>Proficiency in Microsoft Office: Word, Excel, PowerPoint.</li><li>Strong organizational skills and attention to detail.</li><li>Pleasant personality with strong public dealing and communication skills.</li><li>Ability to multitask and manage time effectively</li></ul>Job Type: Full-timePay: Up to Rs45,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>working: 1 year (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Female Front Office Manager

Taraki

<div>
 
 Job Summary:
 
 
 
 A Hospitality Officer is responsible for ensuring a positive experience for guests by managing daily operations, addressing guest inquiries, and ensuring the facility is well-maintained and welcoming. This role requires excellent customer service skills, the ability to handle multiple tasks, and a commitment to creating a welcoming environment for all guests.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Greet and assist guests upon arrival and during their stay.
 </li>
 <li>
 Handle guest inquiries, complaints, and requests promptly and efficiently.
 </li>
 <li>
 Coordinate and manage front desk activities, including reservations, check-ins, and check-outs.
 </li>
 <li>
 Monitor facility cleanliness and appearance, ensuring all areas meet hospitality standards.
 </li>
 <li>
 Collaborate with housekeeping and maintenance staff to address and resolve any issues.
 </li>
 <li>
 Maintain accurate records of guest information, financial transactions, and facility usage.
 </li>
 <li>
 Assist with organizing and implementing events and activities for guests.
 </li>
 <li>
 Provide information on local attractions, transportation, and other guest services.
 </li>
 <li>
 Ensure compliance with health and safety regulations within the hospitality facility.
 
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 1-2 years of experience in hospitality, customer service, or a related field.
 </li>
 <li>
 Strong interpersonal and communication skills.
 </li>
 <li>
 Ability to handle stressful situations with professionalism and tact.
 </li>
 <li>
 Knowledge of booking systems and office software, such as MS Office.
 </li>
 <li>
 Flexibility to work in shifts, including evenings, weekends, and holidays as required.
 </li>
 <li>
 A customer-focused approach with a friendly and enthusiastic attitude.
 
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 High school diploma or equivalent; a degree or coursework in hospitality management is a plus.
 </li>
 <li>
 Proven experience in a similar role preferred.
 </li>
 <li>
 Basic understanding of accounting and billing procedures.
 </li>
 <li>
 Ability to work independently as well as part of a team.
 </li>
 <li>
 Attention to detail and strong organizational skills.
 
 
 
 </li>
 </ul>
 
 Work Environment:
 
 
 
 <ul>
 <li>
 Primarily works in person at the hospitality facility.
 </li>
 <li>
 Fast-paced and dynamic environment requiring multitasking.
 </li>
 <li>
 Interaction with diverse guests and staff on a daily basis.
 
 
 
 </li>
 </ul>
 
 Additional Information:
 
 
 
 <ul>
 <li>
 Full-time position with opportunities for growth and development within the hospitality industry.
 </li>
 <li>
 Requires a commitment to maintaining high levels of customer satisfaction and facility standards.
 
 </li>
 </ul>
</div>

Hospitality Officer - Work Together

Call Axis

Position: Receptionist &amp; HR Assistant Working Hours: 6:30 PM &ndash; 3:30 AM Compensation: Up to 40,000 PKR Workplace: Stone Ove Plaza, 3rd Floor, 6th Road, Satellite Town, RawalpindiWe need a sharp, organized individual for a dual Receptionist + HR Assistant role. You&rsquo;ll be the first point of contact at the front desk and provide essential support to HR operations. If you communicate well and carry yourself confidently, you&rsquo;ll fit right in.Key Duties<ul><li>Greet walk-ins and manage incoming calls</li><li>Keep front-desk files, registers, and daily logs updated</li><li>Assist HR with documentation, attendance, and record-keeping</li><li>Coordinate interviews and manage candidate flow</li><li>Provide support with day-to-day office administrative tasks</li></ul>Required Skills<ul><li>Strong English communication</li><li>Understanding of basic HR functions (training available)</li><li>Professional attitude, punctuality, and reliability</li><li>Ability to manage multiple tasks efficiently</li></ul>What You&rsquo;ll Get<ul><li>Salary up to 40,000 PKR</li><li>Supportive and cooperative work culture</li><li>Opportunities to learn and grow professionally</li></ul>Office Address: Stone Ove Plaza, 3rd Floor, 6th Road, Satellite Town, RawalpindiJob Type: Full-timePay: Rs40,000.00 per monthApplication Question(s):<ul><li>Are you comfortable working evening/night shifts from 6:30 PM to 3:30 AM (PKT)?</li></ul><ul><li>Are you fluent in English (speaking, reading, and listening : intermediate level )</li></ul>Work Location: In person

Receptionist + HR Assistant (only Female)

The Educators School Soan Garden Campus

Note: Resident of Ghouri Town Phase-VII and nearby areas will be preferred. Job Opportunity: Accountant Location: Ghouri Town Phase-VII, Rawalpindi Gender: MaleRequirements : Must have experience of School/College of same post, Must be a resident of Ghouri Town or nearby areasWe&rsquo;re hiring an Accountant to support smooth campus operations and financial management.Key Responsibilities:<ul><li>Manage front desk, calls, and visitor inquiries</li><li>Assist with admissions, student records &amp; parent communication</li><li>Handle scheduling, office supplies, and meetings</li><li>Maintain financial records: invoicing, expenses, and reporting</li><li>Assist in payroll, budgeting, and audit preparation</li><li>Ensure data confidentiality and policy compliance</li><li>Campus related procurement (not regularly)</li></ul>Requirements:<ul><li>Bachelor&rsquo;s in Accounting, Finance, or related field</li><li>Relevant admin/accounting experience (school experience preferred)</li><li>Proficient in MS Office &amp; accounting software</li><li>Strong organization, communication &amp; multitasking skills</li><li>Integrity and attention to detail</li></ul>Join us to play a key role in our school&rsquo;s growth and daily operations!Job Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthApplication Question(s):<ul><li>Where are you residing currently?</li><li>Do you have working experience of School/College ?</li><li>Do you have a bike or some other mode of transportation to get to work?</li></ul>Work Location: In person

Accountant

LALA Group of Companies

&middot;Key Responsibilities<ul><li>Manage daily office operations, ensure cleanliness, availability of supplies, and proper maintenance of equipment.</li><li>Maintain files, documents, records, and databases related to customers, bookings, vendor payments, and staff.</li><li>Oversee incoming and outgoing correspondence (emails, letters, WhatsApp communication).</li><li>Prepare and maintain logs for attendance, leave records, and staff schedules (if required).</li><li>Assist booking agents with documentation for flights, hotels, tours, and visa applications.</li><li>Coordinate with airlines, embassies, suppliers, transport providers, and hotels for confirmations and documentation.</li><li>Ensure proper filing of invoices, receipts, vouchers, and booking confirmations.</li><li>Support Umrah/Travel operations (if applicable) by preparing passenger lists, manifests, and required reports.</li><li>Assist in preparing daily sales reports, expense sheets, petty cash records, and reconciliations.</li><li>Handle basic accounts tasks such as vendor payments follow-up, bill checking, and document verification.</li><li>Maintain a proper record of company assets, stationery, and inventory.</li><li>Handle front-desk responsibilities including greeting walk-in customers and directing them to the right department.</li><li>Manage phone calls, WhatsApp inquiries, and general customer queries.</li><li>Coordinate with HR and management for administrative support, meeting arrangements, and staff requirements.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, or related field.</li><li>Experience in a travel agency or hospitality industry is highly preferred.</li><li>Strong communication and customer service skills.</li><li>Good command over MS Office (Excel, Word, Outlook) and basic computer operations.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Strong organizational skills and attention to detail.</li><li>Professional attitude, reliability, and teamwork mindset.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs65,000.00 per monthWork Location: In person

Operation Manager / Administrator

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