receptionist

customer service professional Jobs in Turkey

customer service professional

customer service representative Jobs in Turkey

customer service representative

youth staff on cruise ships Jobs in Turkey

youth staff on cruise ships

1st engineer officer – cruise liner (engine department) Jobs in Turkey

1st engineer officer – cruise liner (engine department)

front desk representative on cruise ships

Greece WofSG

<p>Contract duration<br/>7 months</p><p><b>MAIN FUNCTION</b><br/>To operate the Front Office and Information facility.</p><p><b>JOB PURPOSE</b><br/>The principal function of Guest Service personnel is to receive Guests with a warm, friendly disposition, make them feel at ease, answer their questions, solve their problems immediately, or attend to their requests in a professional way.<br/>You are one of our most important elements in winning our Guests' enthusiasm to return to our ships. The Guest Service Agent must be able to do different types of financial transactions : Cash deposit in guest&rsquo;s account, credit card transactions and he/she is responsible of a cash float.<br/><b>KEY ACCOUNTABILITIES</b></p><ul><li>Provides information and general assistance to guests;</li><li>Answers phone calls and requests from guests;</li><li>Performs all necessary administrative tasks;</li><li>Manages a variety of financial transactions and is responsible of cash floats.</li><li>Proven ability to operate this focal-point area with tact and diplomacy.</li></ul><p><b>QUALIFICATIONS</b> (skills, competencies, experience)</p><ul><li>Fluent English, oral and written and at least additional European languages (Italian, Portuguese, German, Spanish and French);</li><li>Experience as a receptionist;</li><li>Cruise industry experience is an advantage;</li><li>Proficient use of Microsoft Office and Publisher;Proven ability in the use of computers in a Windows-based environment (word, excel).</li><li>Excellent communication and customer care skills;</li><li>Problem solving skills;</li><li>Teamwork</li></ul><p>Job Type: Full-time</p><p>Pay: From 82,000.00TRY per month</p><p>Experience:</p><ul><li>Guest Service Agent: 1 year (Required)</li></ul><p>Language:</p><ul><li>English and German (Required)</li></ul>

Front Desk Representative on cruise ships

<p><b>Contract Duration:</b> 6 Months (+/- 30 days)<br/><b>Salary:</b> EUR 6,626.41 (USD equivalent) &asymp; &#8378;323,800 TRY per contract<br/><b>Location:</b> Cruise ships &ndash; Worldwide</p><p><b>Job Description</b></p><p>MSC Cruises is currently looking for qualified and motivated <b>2nd Engineer Officers</b> to join our Engine Department on board luxury cruise ships.<br/>You will be responsible for the safe and efficient operation, maintenance, and repair of all engine room and auxiliary systems under the supervision of the 1st Engineer and Chief Engineer.</p><p><b>Main Duties and Responsibilities</b></p><ul><li>Operate and monitor propulsion and auxiliary machinery.</li><li>Perform preventive and corrective maintenance according to company standards.</li><li>Supervise engine ratings during duty watches.</li><li>Maintain accurate logbooks and technical documentation.</li><li>Ensure compliance with all international safety and environmental regulations (ISM, MARPOL, SOLAS).</li><li>Participate in emergency drills and safety training sessions.</li></ul><p><b>Requirements</b></p><ul><li>Valid <b>STCW certificates</b> and <b>OOW Engine license</b> or higher.</li><li>Previous experience as a 2nd Engineer or 3rd Engineer on passenger or cargo vessels.</li><li>Good command of English (spoken and written).</li><li>Valid seafarer&rsquo;s medical certificate.</li><li>Team player with problem-solving attitude and strong technical knowledge.</li></ul><p><b>We Offer</b></p><ul><li><b>Tax-free competitive salary</b> (approx. &#8378;323,800 TRY per contract).</li><li><b>Free accommodation and meals</b> on board.</li><li><b>Travel expenses covered</b> by the company.</li><li>International and multicultural work environment.</li><li>Excellent opportunities for professional growth within MSC Cruises.</li></ul><p>Job Type: Full-time</p><p>Pay: From 324,000.00TRY per month</p><p>Experience:</p><ul><li>2nd Engineer Officer: 1 year (Required)</li></ul><p>Language:</p><ul><li>English  (Required)</li></ul>

2nd Engineer Officer – Cruise Liner (Engine Department)

<p>Contract duration<br/>7 months</p><p><b>MAIN FUNCTION</b><br/>To operate the Front Office and Information facility.</p><p><b>JOB PURPOSE</b><br/>The principal function of Guest Service personnel is to receive Guests with a warm, friendly disposition, make them feel at ease, answer their questions, solve their problems immediately, or attend to their requests in a professional way.<br/>You are one of our most important elements in winning our Guests' enthusiasm to return to our ships. The Guest Service Agent must be able to do different types of financial transactions : Cash deposit in guest&rsquo;s account, credit card transactions and he/she is responsible of a cash float.<br/><b>KEY ACCOUNTABILITIES</b></p><ul><li>Provides information and general assistance to guests;</li><li>Answers phone calls and requests from guests;</li><li>Performs all necessary administrative tasks;</li><li>Manages a variety of financial transactions and is responsible of cash floats.</li><li>Proven ability to operate this focal-point area with tact and diplomacy.</li></ul><p><b>QUALIFICATIONS</b> (skills, competencies, experience)</p><ul><li>Fluent English, oral and written and at least additional European languages (Italian, Portuguese, German, Spanish and French);</li><li>Experience as a receptionist;</li><li>Cruise industry experience is an advantage;</li><li>Proficient use of Microsoft Office and Publisher;Proven ability in the use of computers in a Windows-based environment (word, excel).</li><li>Excellent communication and customer care skills;</li><li>Problem solving skills;</li><li>Teamwork</li></ul><p>Job Type: Full-time</p><p>Pay: From 2,300.00TRY per month</p><p>Experience:</p><ul><li>Guest Service Agent: 1 year (Required)</li></ul><p>Language:</p><ul><li>English and German (Required)</li></ul>

Guest Servise Agent on cruise ships

<p>We are looking for experienced and motivated marine engineers to join the <b>Engine Department</b> on board luxury <b>MSC Cruises</b> vessels.<br/>As a <b>1st Engineer</b> or <b>2nd Engineer</b>, you will be responsible for the safe and efficient operation, maintenance, and repair of the ship&rsquo;s engine systems and machinery under the supervision of the Chief Engineer.</p><p><b>Main Responsibilities</b></p><ul><li>Ensure proper operation and maintenance of all engine room equipment and auxiliary machinery</li><li>Monitor performance, fuel consumption, and technical parameters of propulsion and power systems</li><li>Plan and carry out maintenance activities according to the company&rsquo;s planned maintenance system (PMS)</li><li>Supervise engine crew and assign daily technical tasks</li><li>Maintain records, reports, and ensure compliance with company and international maritime safety standards</li><li>Assist in troubleshooting, repairs, and overhauls of machinery</li><li>Cooperate with deck and hotel departments to ensure smooth vessel operations</li></ul><p><b>Requirements</b></p><ul><li>Valid <b>STCW certificates</b> for the relevant rank (1st or 2nd Engineer)</li><li>Previous experience on cruise ships or passenger vessels preferred</li><li>Excellent technical and problem-solving skills</li><li>Good command of English (both spoken and written)</li><li>Strong sense of responsibility and teamwork</li><li>Valid medical certificate (in accordance with ILO/MLC standards)</li></ul><p><b>We Offer</b></p><ul><li>Competitive salary (paid monthly, in USD)</li><li>Full board and accommodation on board</li><li>International working environment and career growth opportunities within MSC Cruises fleet</li><li>Travel arrangements covered by the company</li></ul><p>Job Type: Full-time</p><p>Pay: From 200,000.00TRY per month</p><p>Experience:</p><ul><li>Engineer Officer : 1 year (Required)</li></ul><p>Language:</p><ul><li>English  (Required)</li></ul>

1st Engineer / 2nd Engineer – Engine Department – Cruise Liner

Sheraton

<div><h2 class="jobSectionHeader"><b>&#304;&#351; Tan&#305;m&#305;</b></h2><p>
Manage front desk operations during the night shift and ensure smooth workflow, Plan staff numbers and assign duties for the shift, supervise employees throughout the shift, Oversee guest check-in and check-out processes to ensure they are carried out quickly and accurately, Respond promptly and effectively to guest requests and complaints, maintaining high customer satisfaction, Ensure all records, reports, and necessary documentation are accurately maintained during the night shift, Coordinate with relevant departments to support overall hotel operations, Implement emergency procedures and inform staff about these protocols, Monitor staff attendance and punctuality, ensuring proper training and discipline, Supervise correct use of front desk equipment and systems, requesting technical support when needed.</p><h2 class="jobSectionHeader"><b>
Aranan Nitelikler</b></h2><p>
<br>
Graduate of hospitality or related fields,
<br>
At least 2 years of experience in front desk or customer service, preferably with night shift experience,
<br>
Proficient in English,
<br>
Guest-oriented with strong communication and problem-solving skills,
<br>
Team player with leadership qualities, Able to work effectively under pressure,
<br>
Flexible with working hours,
<br>
Proficient in computer and front desk software (e.g., Opera, )<br>
Capable of making quick and accurate decisions in emergencies.</p></div>
<br><div></div><div><h2 class="jobSectionHeader"><b>&Ouml;zet Bilgiler</b></h2><ul>
<div><p><b>Pozisyon</b></p>
<div>:</div>
<div>Front Office Team Leader
</div></div><div><p><b>Sekt&ouml;r</b></p>
<div>:</div>
<div>Turizm - Otelcilik
</div></div><div><p><b>Kategori</b></p>
<div>:</div>
<div>Turizm - Otelcilik
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma &#350;ekli</b></p>
<div>:</div>
<div>Tam zamanl&#305;
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma T&uuml;r&uuml;</b></p>
<div>:</div>
<div>&#304;&#351; Yerinde
</div></div><div><p><b>Pozisyon Seviyesi</b></p>
<div>:</div>
<div>&#350;ef-Amir
</div></div><div><p><b>&Ccedil;al&#305;&#351;ma Yeri</b></p>
<div>:</div>
<div>&#304;stanbul Avrupa Yakas&#305; Ka&#287;&#305;thane
<p>Emniyetevleri, Akarsu Caddesi, K&acirc;&#287;&#305;thane/&#304;stanbul</p>
<ul><div>Toplu Ta&#351;&#305;maya Eri&#351;im</div><div>Lostra</div><div>Spor Salonu</div><div>&#304;badethane</div><div>Kapal&#305; Otopark</div><div>Kuaf&ouml;r</div><div>&#304;&#351;yeri Hekimi</div><div>Terzi</div><div>Dinlenme / Oyun Alan&#305;</div></ul>
</div></div><div><p><b>Deneyim</b></p>
<div>:</div>
<div>0-25 y&#305;l
</div></div><div><p><b>G&uuml;ncelleme Tarihi</b></p>
<div>:</div>
<div>25.10.2025
</div></div><div><p><b>Son Ba&#351;vuru Tarihi</b></p>
<div>:</div>
<div>28.12.2025</div></div></ul></div>

Front Office Night Shift Leader

Hilton

<div><p>Groups and Events Representative</p><p>
A Groups and Events Representativer is responsible for receiving groups and events in the hotel, serving as an intermediary between the customer and the commercial and operational areas. It is the customer contact at the time this arrives at the hotel with your event, working with the hotel to achieve the set goals.</p><p><b><br>
What will I be doing?</b><br>
</p><p>As a Groups and Events Representative, you will work following the events that occur in the Hotel from initial contact with the head of the event to prepare contracts for groups and events, until the end of the event and therefore must perform the following tasks with the higher standards:</p><ul><li>
Receive groups and events and keep up to date the hotel even output</li><li>
Draw up contracts for groups and events</li><li>
Insert Rooming List in the system, update payment instructions and enter important information relevant to the group</li><li>
Negotiate budgets with customers</li><li>
Develop events Work Orders in the system with all relevant information</li><li>
Conduct instructional groups with all relevant information to the group (number of able, category, price, form of payment, contact the company, special notes, etc.)</li><li>
Perform monthly report groups and update closing information groups</li><li>
Interact permanently with the Account Managers, Sales Coordinators, Reservations, Front Desk, Department Parties, Hilton Meetings and kitchen</li><li>
Act directly with the guest or client during the stay of groups and events</li><li>
Participate in special activities such as secretaries of cocktails, welcome tour groups, etc.</li><li>
Ensure that all client requests are answered efficiently and with agility</li></ul><p><b>
What are we looking for?</b><br>
</p><p>A Groups and Events Representative serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul><li>
Graduate or MBA in Management, Hospitality and Marketing</li><li>
Previous sales groups and events, preferably in Hospitality</li><li>
Ability to analyze and manage multiple tasks</li><li>
Ability to solve problems quickly and efficiently</li><li>
Sense of organization and planning</li><li>
Good computer skills including Excel, PowerPoint and Word</li><li>
Proactive approach to meet deadlines and objectives</li></ul><p><b><br>
What will it be like to work for Hilton?</b><br>
</p><p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div><p></p>

Groups and Events Representative

Rixos

<div><b>Company Description</b><p><br>
Rixos Hotels, with 25 years of experience in the tourism sector, continues to grow worldwide as a Turkish brand with new investments, driven by a management model based on dynamic, flexible, and proactive strategies. Currently, we operate 43 different hotels, theme parks, and special projects across 3 continents and 8 countries.</p><p>
In Turkey, we provide services to our guests in various concepts with a talented workforce of approximately 8,000 people in the Antalya, Mu&#287;la, and Istanbul regions.</p><p>
We are seeking a valuable team member for the position of &ldquo;<b>Night Manager&quot; </b>to be considered at Rixos Tersane &#304;stanbul.</p><p></p><b><br>
Job Description</b><br>
<ul><li>
Manager On Duty and provide supervision for the entire Front Office team, which includes front desk agents, telephone operators, club floor, concierge and bell/door persons,</li><li>
Handle all guest related issues and oversee and address any challenges in any area of the hotel,</li><li>
Coach and counsel the Front Office team to provide exemplary guest service;</li><li>
Lead by example and sustain an environment of Respect, Integrity, Teamwork, Empowerment and positive employees relations,</li><li>
Develop and maintain standards for the department, while adhering to Rixos&rsquo;s core standards;</li><li>
Provides direction and support to line associates in their daily tasks relating to their positions,</li><li>
Communicate and liaise effectively with other leaders in the department and hotel;</li><li>
Ensures proper staffing and scheduling of all Front Office colleagues in accordance to productivity guidelines;</li><li>
Communicates through pre-shift, logs, emails and departmental operational meetings all pertinent information for the respective shift and areas of operation;</li><li>
Supports daily and weekly selling strategy in accordance with yield recommendations and promotes maximizing of revenue and occupancy on a daily basis;</li><li>
Ensures all daily, monthly and quarterly reporting is completed on a timely basis;</li><li>
Ensures review of daily payroll punches and edits as necessary, records time and attendance occurrences for all associates in Time and Attendance Log;</li><li>
Ensuring that all job check lists have been completed daily: Front Desk AM and PM, Royal Service, Concierges and Guest Services,</li><li>
Review three day forecast and adjusting staffing levels as needed;</li><li>
Review, verify and react to all group resumes, checking billing, room types, arrival, departure dates, and VIP designations. Ensure that each of them has a checklist attached and it has been completed. Make sure that all parking requirements are sent to the Valet Parking Supervisor weekly and a follow up is done daily;</li><li>
Adhere to and sign off on all clerk cash handling, balancing of shift closings, and adjustments;</li><li>
Maximize our brand by promoting our upsells programs and managing guest&rsquo;s appeasements;</li><li>
Ensure all welcome calls and reservation confirmation calls are being completed by Royal Service daily and it is being maintained consistently;</li><li>
Complete with accuracy and timeliness any and all project related work designated by Director of Front Office Operations;</li><li>
Completion of Night GSA&rsquo;s duties when working the overnight shift alone,</li><li>
Ability to stand for periods of time,</li><li>
Other duties as assigned.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Minimum 2 years in a leadership position in rooms, including a solid working knowledge of the Front Office Operation,</li><li>
Excellent reading, writing and oral proficiency in English Language,</li><li>
Previous front office or accounting experience required,</li><li>
Available to work overnights, including weekends,</li><li>
Post-secondary education in Hotel Management or equivalent an asset,</li><li>
Must be a strong team player with proven leadership, development, delegating and planning skills,</li><li>
Should be highly organized, results oriented with the ability to be work well under pressure,</li><li>
Must be creative, possess proven initiative with the desire to learn and develop,</li><li>
Computer literate in Microsoft Window applications and relevant computer applications required.</li></ul></div>

Night Manager

Explore 1771+ Front desk representative on cruise ships in Turkey this October. Find roles across top companies and apply now to boost your career.