receptionist Jobs in Dubai United Arab Emirates

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front desk worker

Mandarin Oriental Hotel Group

Based at the Mandarin Oriental Downtown, Dubai within the Front Office Department in Dubai, the Front Desk Agent is responsible to meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences. Front Desk Agent reports to Duty Manager.
As a Front Desk Agent, you will be responsible for the following duties:
<ul>
<li>Welcome, check in/out, and escort guests while handling preferences, invoices, and correspondence with attention to detail and service standards.</li>
<li>Manage cash handling duties responsibly, including drawer balancing, voucher preparation, and coordination with Accounting and Night Duty Manager.</li>
<li>Deliver prompt and courteous service throughout the guest journey, collaborating with departments like Concierge, Housekeeping, and Reservations.</li>
<li>Maintain thorough knowledge of hotel products and services to tailor offerings to guest needs and communicate unique features effectively.</li>
<li>Foster a positive and collaborative work environment, actively participate in meetings, and serve as a role model of service excellence and integrity.</li>
<li>Ensure guest satisfaction by engaging warmly, resolving complaints where possible, and creating memorable experiences aligned with MOHG standards.</li>
</ul>
As a Front Desk Agent, we expect from you:
<ul>
<li>Senior school qualification with at least 2 years experience in a 5-star hotel environment, including 1 year in Front Office; pre-opening and Middle East experience are advantages.</li>
<li>Proficient in Microsoft Office, PSMS, and other Front Office systems.</li>
<li>Communicates effectively in English; additional language skills in Arabic or others are preferred.</li>
<li>Demonstrates strong customer service skills with a keen understanding of guest needs and expectations.</li>
<li>Possesses excellent interpersonal, communication, and organizational skills, capable of multitasking in a fast-paced setting.</li>
<li>Physically able to stand for long periods and work flexible shifts, including evenings, weekends, and holidays based on business needs.</li>
</ul>

Front Desk Agent

City Station Laundry

We are seeking a candidate for the front desk at our laundry. We are located in Jumeriah Village Circle (or JVC for short). Please find the details below for the roles and responsibilities we are looking for:<ul><li>Greet and welcome visitors with a warm and professional demeanor, ensuring a positive first impression of the organization.</li><li>Maintain the front desk area, ensuring it is organized, and clean.</li><li>Handle visitor inquiries and provide accurate information about services to enhance customer experience.</li><li>Coordinate with the launderers and driver to facilitate communication and assist in smooth operations within the organization.</li><li>Utilize ERP software to track customer orders and payment records of the customers and support administrative tasks such as data entry, filing, and document preparation.</li><li>Resolve customer complaints and concerns with professionalism, taking necessary action to ensure satisfaction and uphold company standards.</li><li>Process incoming and outgoing laundry orders and other organization related orders, ensuring timely delivery and accurate record-keeping.</li></ul>

Front Desk Representative

Millennium Airport Hotel Dubai

Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.
Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.
Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.
Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.
Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.
Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.
Safeguard guest privacy by refraining from disclosing any guest details.
Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.
Uphold environmental, health, and safety standards in alignment with organizational policies.
Adhere to the company s environmental, health, and safety procedures and policies.

Confidential Company

<ul><li>Greet and welcome guests with a warm, professional demeanor, ensuring a positive first impression of the organization.</li><li>Manage all incoming calls and inquiries efficiently, directing them to the appropriate personnel or department without delay.</li><li>Maintain the front desk area in an organized and inviting manner, reflecting the company&#x27;s professionalism and attention to detail.</li><li>Schedule appointments and manage the calendar for staff, optimizing time slots and ensuring smooth operations.</li><li>Handle visitor registrations and issue visitor badges, ensuring compliance with company policies and security protocols.</li><li>Process incoming and outgoing mail and packages, ensuring timely delivery and proper documentation.</li><li>Respond to guest complaints or issues promptly and escalate them as necessary, demonstrating problem-solving skills.</li><li>Coordinate with various departments to facilitate inter-office communications and support daily operations.</li><li>Assist with administrative tasks such as filing, data entry, and inventory management of office supplies.</li></ul>

Front Desk Receptionist

Vice keeper - TIDYHILL

Location: Dubai, UAEEmployment Type: Full-time (6 days/week)Schedule: 9 hours/day including 1-hour break (rotating AM/PM shifts)Company Overview: TadBeer Center operates under Vicekeeper Group, a Dubai-based ecosystem providing domestic staffing, training, and visa services under MOHRE authorization. The center focuses on professional domestic worker placement, training, and legal documentation through high service standards and digital transformation.Learn more: https://vicekeeper.com/Role Summary:We are looking for a professional and customer-oriented Receptionist to be the first point of contact at our Dubai office. The Receptionist will manage front-desk operations, welcome and assist walk-in clients, coordinate with the operations team, and ensure a smooth client experience. The role combines traditional reception duties with customer service responsibilities to support Vicekeeper&rsquo;s high service standards.Key Responsibilities:<ul><li>Greet and welcome walk-in clients, creating a professional and friendly first impression.</li><li>Answer, screen, and direct phone calls, emails, and inquiries efficiently.</li><li>Manage front-desk operations including visitor logs, appointments, and scheduling.</li><li>Handle incoming/outgoing mail, deliveries, and courier services.</li><li>Provide information about Vicekeeper services and guide clients through available options.</li><li>Prepare and process service agreements/contracts accurately.</li><li>Coordinate with the operations team to match clients with appropriate workers.</li><li>Ensure payments, documentation, and office records are handled accurately.</li><li>Maintain and update customer information in the CRM with strict confidentiality.</li><li>Follow up with clients to ensure satisfaction and resolve issues when needed.</li><li>Keep the reception and waiting area clean, organized, and welcoming.</li><li>Support general administrative and office tasks as required.</li></ul>Qualifications &amp; Skills:<ul><li>Fluency in English. ( Arabic is a plus)</li><li>Minimum 2 years experience as a receptionist or Front Desk Officer, with a strong background in customer service.</li><li>Strong command of English (spoken and written); additional languages are an advantage.</li><li>Professional appearance and excellent interpersonal skills.</li><li>Proven ability to manage multiple tasks with strong organisational and time-management skills.</li><li>Confident communicator with polite telephone and in-person etiquette.</li><li>Comfortable handling contracts, office systems, and basic administrative processes.</li><li>Positive, proactive attitude with a focus on client satisfaction.</li></ul>Job Type: Full-time

Receptionist ( Tadbeer Experience)

Hilton Hotels

As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul>
<li>Assign and instruct Front Desk Team in details of work. Observe performance and encourage improvement. Monitor lobby traffic to make staffing adjustments accordingly.</li>
<li>Supervise front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel. Assist Front Desk Team and other departments with any questions or requests.</li>
<li>Resolve customer complaints by conducting thorough research of the situation and the most effective resolution. Authorize revenue allowances to remedy problems only after alternative solutions have been offered.</li>
<li>Prepare and conduct daily pre-shift meetings, communicate effectively with all staff and provide them with any information necessary to provide guest service in accordance with Waldorf Standards.</li>
<li>Monitor performance of staff with performance evaluations and discipline issues.</li>
<li>Make recommendations for training related issues when inconsistencies develop at the Front Desk operations.</li>
<li>Maximize room occupancy and overview up-selling techniques to promote hotel amenities, upgrades, and special services to enhance the guest experience and increase revenue.</li>
<li>Perform other duties assigned by the Front Office Manager or Assistant Front Office Manager.</li>
<li>Complete daily checklists of duties for opening and closing operations to assure that appropriate reports are filed and use analysis and judgment skills when preparing room discrepancy report.</li>
<li>Conduct weekly training for new Team Members</li>
<li>Pre-allocate all VIP s and Hilton Honors Reservations so rooms maybe inspected, and at the same time to ensure amenities are delivered to the correct rooms.</li>
<li>Transmit daily Hilton Honors</li>
<li>In the absence of Rooms Controller to prepare daily forecast of expected arrivals and departures using analysis and judgment skills.</li>
</ul>

Front Office Supervisor

TALENTMATE

A hospitality company in Dubai is seeking a Front Desk Representative to manage front-desk operations, ensuring an excellent experience for guests. Ideal candidates should have experience in front desk roles, exceptional communication skills, and the ability to multitask effectively. Responsibilities include managing check-ins, handling reservations, and supporting guests with requests. This is a full-time position offering opportunities for career advancement.

Front Desk & Guest Services Lead

Explore 799+ Front desk worker in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

799 front desk worker jobs IN Dubai United Arab Emirates

Front Desk Agent

Front Desk Representative

Front Desk Agent

Front Desk Receptionist

Receptionist ( Tadbeer Experience)

Front Office Supervisor

Front Desk & Guest Services Lead