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front of house staff

IGNITE Sports Services

**ONLY APPLY IF YOU HAVE THE RIGHT EXPERIENCE &amp; SKILLSFOH Staffs are the face of the Club. Their main responsibility is to present the club in the best possible manner. They are accountable for the front desk and are expected to greet and bid farewell to the guests entering and leaving the club, as well as professionally attend to their business queries. They are also required to work as a team and are accountable for membership sales; responsible for driving the revenue of the Club through new memberships and renewals sales.Key Accountabilities:<ul><li>Drive membership sales at the club level</li><li>Achieve each month&rsquo;s membership sales target</li><li>Perform reporting and administrative functions on daily, weekly and monthly basis.</li><li>Facilitate the entire membership sales procedure in accordance with the company standards. This includes but not limited to lead generation, call outs, referral campaigns, club tour, and membership contract registration.</li><li>In charge of the general reception and the first point of contact dealings of all Club guests. Observing proper telephone etiquette when answering phones and directing calls. Taking reservations and checking in/out guests using the Club standard computerized system.</li><li>FOH staff has to be well versed with all the Club policies and procedures, services and its different packages, programs and latest offers. This way, they would be able to address the members&rsquo; inquiry in the most confident and professional manner thus eliciting maximum customer satisfaction.</li><li>Maintains digital/electronic records, all club-related operations and activity, and client data, which includes, but not limited to, client registration, gym membership information, and class account details.</li><li>Handles all payments related to Club services, and works closely with the Club Manager and Accounts department in preparing all financial and other relevant information for reports.</li></ul>Minimum Qualifications and Knowledge:The applicant must have proficient knowledge in the following areas:<ul><li>Basic clerical and administrative tasks</li><li>MS Office (Word, Excel, Outlook and PowerPoint)</li><li>An understanding of the cultural and political environment of UAE</li><li>Knowledge of emergency procedures, First Aid and CPR</li></ul>Minimum Experience:<ul><li>2 year of previous Health Club membership sales experience is A MUST</li><li>Proven knowledge in the Industry</li><li>Relevant Industry training</li><li>A University diploma and at least 2year previous experience in front desk &ndash; Health Club setting is preferred but not essential</li></ul>Please send your CVs to hr @ ignite .ae. Only shortlisted applicants will be contacted. Thank you!Job Types: Full-time, ContractApplication Deadline: 10/11/2024

Male or Female Front of House Staff

Atlantis

Welcome and greet guests warmly upon arrival, providing a seamless and refined first impression.Manage reservations, guest lists, and seating arrangements in line with restaurant standards.Communicate wait times and accommodate special requests efficiently and courteously.Escort guests to their tables, ensuring comfort and satisfaction throughout the dining journey.Coordinate with service and kitchen teams to ensure smooth table turnover and guest flow.Maintain an organized and elegant reception area reflecting the brand s premium image.Handle guest inquiries, complaints, or feedback professionally and effectively.Monitor and update booking systems, ensuring accuracy and timely information flow.Assist in the setup and breakdown of the front-of-house area before and after service.Uphold Atlantis The Royal s values of excellence, warmth, and attention to detail.

Hostess Dinner

Glow Beauty On Demand

Job Details Location: UAE Location: Dubai Industry: Hospitality / Travel Function: Rooms &amp; Guest Services Operations Gender: Any Candidate Nationality: Any Job Type: Full-time Role Summary As a Guest Services Associate at Bvlgari Resort Dubai, you will play a key role in ensuring guests enjoy seamless and memorable stays in Dubai, UAE. The position involves front-line service delivery, attention to detail, and maintaining the luxury standards expected of one of the world s premier resort brands. What You ll Do * Welcome and assist guests on arrival, ensuring smooth check-in and check-out processes. * Handle guest inquiries with professionalism, providing accurate information on resort services and Dubai attractions. * Support the rooms and guest services team in daily operations. * Ensure guest requests and issues are managed promptly and effectively. * Maintain the highest standards of service, cleanliness, and presentation in line with brand expectations. Ideal Profile * Previous experience in guest services or front-of-house roles in a luxury hospitality environment. * Excellent communication and interpersonal skills. * Strong attention to detail and ability to anticipate guest needs. * Fluency in English; additional languages are an advantage. * Flexible, team-oriented, and able to work in a fast-paced resort setting.

Guest Services Associate

Accor

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
<ul><li>
Maintain complete knowledge of:</li><li>
Dining room layout, table/seat/section numbers, proper table setups, restaurant capacity, hours of operation, price range and dress code</li><li>
Restaurant reservation procedures</li><li>
Daily house count, arrivals, departures, VIP&rsquo;s</li><li>
Scheduled in-house group activities, locations and times</li><li>
 All department policies / service procedures</li><li>
Answer telephone within 3 rings, using correct salutations and telephone etiquette.</li><li>
Take record and confirm restaurant reservations / cancellations in accordance with departmental standards.</li><li>
Communicate reservation /cancellation changes to management as they arise throughout the shift.</li><li>
Monitor the preparation of own assignments, ensuring compliance to departmental standards.</li><li>
Ensure that all menu&rsquo;s, check folders are cleaned and in sufficient quantity.</li><li>
Ensure that the hostess stand is cleaned and organized.</li><li>
Review the Reservation book, pre-assign designated tables and follow up on all special requests.</li><li>
Greet the guests at the entrance of the restaurant</li><li>
Seat Guest accordingly to floor plan / being fair to each waiter.</li><li>
Show guests their table which has been designated to them</li><li>
Ensure that the guests are pleased with their table.</li><li>
Present the open menu to the guest.</li><li>
Ensure that the tables are set to the best service of the guest.</li><li>
Anticipate heavy business times and organize procedures to handle waiting lines.</li><li>
Anticipate guests needs, respond to them promptly and acknowledge guest, however busy and whatever time of the day.</li><li>
Maintain positive guest relations at all times.</li><li>
Be familiar with hotel services / activities to respond to guest inquiries accurately.</li><li>
Handle guest complaints following instant pacification procedures and insuring guest satisfaction.</li><li>
Monitor guests&rsquo; reactions and confer frequently with management to ensure guest satisfaction.</li><li>
Monitor and participate to ensure that all tables are cleared and reset according to the department procedures.</li><li>
Monitor and maintain cleanliness and working conditions of own section equipment and supplies.</li><li>
Assist restaurant staff with their job functions to ensure optimum service to guest: when requested.</li><li>
Promote a cooperative working climate, maximizing productivity and quality.</li><li>
Do table visits systematically at each meal period to ensure guest satisfaction.</li><li>
Promote F&amp;B Outlets to each customer in down time.</li><li>
Successful completion of the training process.</li><li>
To assist the Supervisor to ensure proper cashiering procedures are followed and accurately balanced.</li><li>
To assist in Menu printing.</li><li>
To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.</li><li>
To provide friendly, courteous and professional service at all times.</li><li>
To maintain good working relationships with colleagues and all other departments.</li><li>
To read and understand the hotel&rsquo;s Employee Handbook and to adhere to the hotel&rsquo;s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.</li><li>
To comply with local legislation as required</li><li>
To respond to any changes in the department as dictated by the needs of the hotel.</li><li>
To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.</li><li>
To attend training and meetings as and when required.</li></ul> 

Qualifications 
<ul><li>
Diploma or degree in vocational hospitality</li><li>
Fresher or 1 year of experience in 4-5 star hotel</li><li>
Desirable: Female, Fluent Arabic and English Speaker</li></ul> 

Additional Information 
experience is an asset 
Prior experience working with Opera or a related system 
Fluency in English 
additional languages are a plus 
Your team and working environment: 
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture 
Note: Customization may be included for any specific local or legislative requirements, such as work permits 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Hostess

Accor Group

The Hostess serves as the first point of contact for guests at the restaurant, ensuring smooth reservations, seating arrangements, and guest satisfaction. This role demands excellent communication skills, a polished demeanor, and a genuine passion for hospitality in line with Accor s Heartist culture.
Key Responsibilities
<ul>
<li>Greet and welcome guests warmly at the restaurant entrance.</li>
<li>Manage and confirm reservations, cancellations, and guest requests according to hotel procedures.</li>
<li>Maintain complete knowledge of restaurant layout, table numbers, capacity, and service procedures.</li>
<li>Assign tables fairly to servers according to the seating plan.</li>
<li>Present menus and guide guests to their tables while ensuring they are comfortable.</li>
<li>Monitor guest satisfaction throughout service and handle complaints efficiently.</li>
<li>Anticipate guest needs and coordinate with service staff to ensure exceptional dining experiences.</li>
<li>Maintain cleanliness and organization of the hostess desk, menus, and check folders.</li>
<li>Communicate with the management team about special requests, VIP guests, or large group bookings.</li>
<li>Support restaurant staff during peak periods to maintain smooth operations.</li>
<li>Promote other hotel outlets and events when engaging with guests.</li>
<li>Follow hotel policies on hygiene, safety, and grooming standards.</li>
<li>Attend required training sessions and participate in departmental meetings.</li>
<li>Ensure compliance with all company policies, health regulations, and fire safety standards.</li>
</ul>

IHG Hotels & Resorts

<div>Do you see yourself as a Restaurant Host/Hostess for our All Day Dining outlet Anise for InterContinental Hotel&reg; Dubai Festival City?
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental&reg; brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

The InterContinental Hotels Group&reg; properties in Dubai Festival City consist of four hotels. These include the luxury brand InterContinental, the lavish long-stay InterContinental Residence Suites, the superior upscale Crowne Plaza, and the vibrant mid-scale Holiday Inn &amp; Suites. In addition to over 1600 rooms, the four properties boast a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.

A little taste of your day-to-day:
<ul>
<li>Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following:
<ul><li>Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards</li>
<li>Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy</li>
<li>Welcoming guests to the Restaurant, by using the Restaurant name</li>
<li>Inquiring if they have a reservation and noting it in the reservation book if they do</li>
<li>Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book</li>
<li>Being attentive to guest requests</li>
</ul></li><li>Escort guests to their preferred table or reserved table and seat guests according to restaurant standards</li>
<li>Take telephone bookings and document in the Reservation system according to restaurant standards</li>
<li>Train servers and runners as per SOP</li>
<li>Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor</li>
<li>Maintain responsibility of cleanliness of hostess stations, all menus, and drink menus</li>
<li>Might assist with food and beverage service</li>
<li>Maintain detailed knowledge of menu, including daily specials</li>
<li>Maintain current information on all general activities of the hotel</li>
<li>Task related administrative tasks</li>
<li>Perform any reasonable tasks as instructed by Manager</li>
</ul>
What we need from you:
<ul>
<li>Great communication skills</li>
<li>Ability to work in a team and in different functions</li>
<li>Warm and inviting personality</li>
<li>Ability to think calmly under pressure</li>
<li>Willingness to learn open-mindedly</li>
<li>Willingness to work with a flexible schedule and responds positively to changing requirements including the performance of any tasks requested of you</li>
<li>Passion of food and curiosity for something new</li>
<li>Basic organisation skills in restaurant operation</li>
</ul>
What you can expect from us:

We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us, and you&rsquo;ll become part of our ever-growing global family.
As the world&rsquo;s first and most global luxury hotel brand, InterContinental Hotels &amp; Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental&reg;&#65039; brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you&rsquo;d like to embrace a world of opportunities, we&rsquo;d like to welcome you to the world&rsquo;s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Restaurant Host/Hostess - Anise (All Day Dining) - F&B Service - InterContinental® Hotel Dubai Festival City

Marriott International

<div>Additional Information 
Job Number25179328 
Job CategoryFood and Beverage &amp; Culinary 
LocationLe Royal Meridien Beach Resort &amp; Spa, Al Mamsha Street, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. 
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Explore 10000+ Front of house staff in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

10000 front of house staff jobs IN Dubai United Arab Emirates

Male or Female Front of House Staff

Hostess Dinner

Guest Services Associate

Hostess

Hostess

Restaurant Host/Hostess - Anise (All Day Dining) - F&B Service - InterContinental® Hotel Dubai Festival City

Hostess