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assistant front office manager

front office coordinator

AECOM

Company Description <p>Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.</p> <p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p> <p>We're one global team driven by our common purpose to deliver a better world. Join us.</p> Job Description <p>This opportunity is part of AECOM's Fursa Program and open exclusively to UAE Nationals holding a valid family book.</p> <p>AECOM is currently seeking a professional oriented Front Office Coordinator to join our team in Abu Dhabi. As the first point of contact for clients and visitors, this role plays a crucial role in creating a positive and welcoming atmosphere. If you excel in a dynamic environment and possess outstanding communication skills, we invite you to apply for this exciting opportunity.</p> Front Desk Operations <ul> <li>Serves as the first point of contact for greeting visitors and callers to the department.</li> <li>Works under general supervision, exercising some judgment in directing and assisting guests.</li> <li>Manages the reception area, ensuring a tidy and organized space.</li> <li>Ensures a welcoming experience for clients and visitors.</li> </ul> Communication <ul> <li>Answers and directs incoming telephone calls, taking accurate messages when necessary.</li> <li>Responds to inquiries and provides information about the company to visitors and callers.</li> </ul> Administrative Support <ul> <li>Accomplishes basic administrative duties, maintaining office deliveries and supplies.</li> <li>Sends and sorts faxes, maintains conference room schedules and appearance.</li> <li>Assists with the preparation for special meetings and events.</li> </ul> Office Coordination <ul> <li>Places service calls for building management, ensuring a well maintained office environment.</li> <li>Utilizes Word, Excel, Outlook, and office forms for accomplishing administrative functions.</li> <li>Performs tasks such as typing, mailing, and maintaining office supplies.</li> </ul> Qualifications <p>Minimum Requirements</p> <ul> <li>Minimum of 2 years of experience desired.</li> <li>High school diploma or equivalent.</li> <li>Proven experience in a similar customer facing role.</li> <li>Excellent communication and interpersonal skills.</li> <li>Proficient in Microsoft Office Suite.</li> <li>Displays good interpersonal, verbal, and written communication skills.</li> <li>Demonstrates organizational skills to manage various administrative responsibilities.</li> <li>Ability to multitask and prioritize tasks effectively.</li> </ul> <p>As part of AECOM's commitment to Emiratisation, only UAE Nationals with a family book will be considered for this role.</p> Business Information <p>ReqID: J</p> <p>Business Line: Geography OH</p> <p>Business Group: DCS</p> <p>Strategic Business Unit: ME and Africa</p> <p>Career Area: Administration</p> <p>Work Location Model: On Site</p> Equal Opportunity Statement <p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.</p>

Front Office Coordinator - إماراتيين (خلاصة القيد)

<div><b>Company Description</b><p><b><br>
Work with Us. Change the World.</b></p><p>
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world&rsquo;s most complex challenges and build legacies for future generations.</p><p>
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><p>
We're one global team driven by our common purpose to deliver a better world. Join us.</p><b><br>
Job Description</b><p><b><i><br>
This opportunity is part of AECOM&rsquo;s Fursa Program and open exclusively to UAE Nationals holding a</i></b><br>
<b><i>valid family book.</i></b></p><p>
AECOM are currently seeking a professional and people-oriented <b>Front Office Coordinator</b> to join our team in Abu Dhabi. As the first point of contact for our clients and visitors, this role plays a crucial role in creating a positive and welcoming atmosphere. If you excel in a dynamic environment and possess outstanding<br>
communication skills, we invite you to apply for this exciting opportunity.</p><div><br>
<b>
Front Desk Operations:</b><br>
<ul><li>Serves as the first point of contact for greeting visitors and callers to the department.</li><li>Works under general supervision, exercising some judgment in directing and assisting guests.</li><li>Manages the reception area, ensuring a tidy and organized space.</li><li>Ensures a welcoming experience for clients and visitors.</li></ul>
<b>Communication:</b><br>
<ul><li>Answers and directs incoming telephone calls, taking accurate messages when necessary.</li><li>Responds to inquiries and provides information about the company to visitors and callers.</li></ul>
<b>Administrative Support:</b><br>
<ul><li>Accomplishes basic administrative duties, maintaining office deliveries and supplies.</li><li>Sends and sorts faxes, maintains conference room schedules and appearance.</li><li>Assists with the preparation for special meetings and events.</li></ul>
<b>Office Coordination:</b><br>
<ul><li>Places service calls for building management, ensuring a well-maintained office environment.</li><li>Utilizes Word, Excel, Outlook, and office forms for accomplishing administrative functions.</li><li>Performs tasks such as typing, mailing, and maintaining office supplies.</li></ul></div><b><br>
Qualifications</b><div><b><br>
Minimum Requirements</b><br>
<ul><li>Minimum of 2 years of experience desired</li><li>High school diploma or equivalent.</li><li>Proven experience in a similar customer-facing role.</li><li>Excellent communication and interpersonal skills.</li><li>Proficient in Microsoft Office Suite.</li><li>Displays good interpersonal, verbal, and written communication skills.</li><li>Demonstrates organizational skills to manage various administrative responsibilities.</li><li>Ability to multitask and prioritize tasks effectively.</li></ul></div><ul><li><b>As part of AECOM&rsquo;s commitment to Emiratisation, only UAE Nationals with a family book will be</b></li></ul><b>
considered for this role.</b><b><br>
Additional Information</b><div></div><p><b><br>
About AECOM</b></p><p>
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.</p><p>
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients&rsquo; complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle &ndash; from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.</p><p><b>
What makes AECOM a great place to work</b></p><p>
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you&rsquo;ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you&rsquo;ve always envisioned. Here, you&rsquo;ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.</p><p>
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.</p></div>

Turner & Townsend Pty Limited

<div><b>Company Description</b><p><br>
Turner &amp; Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people&rsquo;s lives. Working in partnership makes it possible to deliver the world&rsquo;s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.</p><p><br>
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.<br>
We are majority-owned by CBRE Group, Inc., the world&rsquo;s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner &amp; Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.</p><b><br>
Job Description</b><p><b><br>
Office Support</b></p><ul><li>
Looking after the front office.</li><li>
Welcoming guests to the office.</li><li>
Answering the telephone and taking messages.</li><li>
Formatting of documents, assisting in preparation of reports, printing, binding, etc</li><li>
Maintaining excel spreadsheets / logs</li><li>
Maintaining safety, cleanliness and tidiness at the reception, meeting rooms and office facilities area by complying with procedures, rules, and regulations.</li><li>
Maintaining the office supplies inventory and purchasing.</li><li>
Liaising the maintenance work with the building management.</li><li>
Managing the driver and documents/ post or mails to be delivered to other offices.</li><li>
Arranging travel booking (i.e. Hotel/ Air / land transport).</li><li>
Organising lunches for guests, workshops, and celebrations.</li><li>
Organising trainings for Health and Safety.</li><li>
Serving refreshments to guests and senior management during meetings and events.</li><li>
Other adhoc admin tasks</li></ul><br>
<b>
Qualifications</b><br>
<p></p><ul><li>
Bachelor Degree or equivalent.</li><li>
Excellent in time management.</li><li>
Must be confident working under pressure and multi-tasking.</li><li>
Advance knowledge in MS Word, Excel and PowerPoint.</li></ul><p></p><b><br>
Additional Information</b><div></div><p><br>
Join our social media conversations for more information about Turner &amp; Townsend and our exciting future projects:</p><p>
Twitter</p><p>
Instagram</p><p>
LinkedIn</p>
<p><i>
It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time.</i></p><p><i>
Any unsolicited resumes/CVs submitted through our website or to Turner &amp; Townsend personal e-mail accounts, are considered property of Turner &amp; Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner &amp; Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.</i></p></div>

Receptionist (UAE National)

AMA Audit & Tax Advisory

<p><b>About the Role</b></p><p>AMA Audit | Tax | Advisory is looking for a <b>Front Office cum Telecaller Executive</b> to join our team in Abu Dhabi. The ideal candidate will act as the <b>first point of contact</b> for clients and visitors, ensuring a professional front-office experience while efficiently managing tele calling and administrative tasks.</p><p><b>Key Responsibilities</b></p><ul><li><b>Manage front desk operations</b>, including greeting visitors, managing appointments, and handling incoming and outgoing correspondence.</li><li><b>Handle inbound and outbound calls</b> professionally and maintain effective communication with clients.</li><li><b>Assist and guide customers</b> by addressing inquiries, resolving basic issues, and ensuring excellent client service.</li><li><b>Maintain visitor and client records</b> accurately and ensure timely follow-ups.</li><li><b>Coordinate internal communication</b> between departments and support meeting arrangements.</li><li>Achieve <b>tele</b> <b>calling and client engagement targets</b>, contributing to lead generation and customer satisfaction.</li><li>Uphold a <b>professional and welcoming front-office environment</b> that reflects the company&rsquo;s values.</li></ul><p><b>Requirements</b></p><ul><li>Previous experience in <b>telecalling, front office, reception, or customer service</b> roles (preferred).</li><li>Strong <b>communication and interpersonal skills</b> with a client-focused approach.</li><li>Proficient in <b>MS Office and basic computer operations</b>.</li><li>Excellent <b>customer handling, persuasion, and negotiation</b> abilities.</li><li><b>Target-driven</b>, adaptable, and able to multitask efficiently.</li></ul><p><b>Why Join Us</b></p><ul><li>Be part of a well-established and growing professional services firm in Abu Dhabi.</li><li>Work in a <b>collaborative and supportive environment</b> with opportunities to learn and grow.</li><li>Gain experience in a <b>reputed Audit, Tax, and Advisory firm</b> with 25+ years of industry expertise.</li></ul><p>Job Type: Full-time</p><p>Pay: AED2,000.00 - AED3,000.00 per month</p><p>Application Question(s):</p><ul><li>What is your current UAE visa status?</li></ul>

Front office cum Tele Caller Executive

Novel Hotel City Center

<p><b>Job Vacancy: Guest Service Agent</b></p><p><b>Location:</b> Novel Hotel City Center, Abu Dhabi<br/><b>Department:</b> Front Office<br/><b>Reports to:</b> Front Office Manager<br/><b>Employment Type:</b> Full-time, On-site</p><p><b>Job Summary</b></p><p>We are currently seeking a friendly, professional, and service-oriented Guest Service Agent to join our Front Office Team. The ideal candidate will be the first point of contact for our guests and play a key role in delivering an exceptional guest experience.</p><p><b>Key Responsibilities</b></p><p>- Welcome guests warmly and handle check-in and check-out procedures efficiently</p><p>- Respond to guest inquiries, requests, and concerns in a courteous and timely manner</p><p>- Manage reservations, room allocations, and guest profiles accurately</p><p>- Handle telephone calls, emails, and other guest communications professionally</p><p>- Coordinate with housekeeping and other departments to ensure guest satisfaction</p><p>- Process payments, billing, and cashiering duties according to hotel procedures</p><p>- Maintain a clean, organized, and professional front desk area</p><p><b>Qualifications &amp; Requirements</b></p><p>- Must be locally available and able to attend a personal interview</p><p>- Previous experience in a hotel front office is required</p><p>- Excellent communication and interpersonal skills</p><p>- Strong customer service orientation with a positive attitude</p><p>- Ability to work shifts, including weekends and public holidays</p><p>- Basic computer skills; knowledge of hotel PMS systems is a plus (Opera)</p><p>- Well-groomed, professional appearance</p><p>Interested candidates are invited to submit their CV to hrm.novel@danathotels.com.</p><p>Job Types: Full-time, Permanent</p><p>Pay: AED1,800.00 - AED2,200.00 per month</p><p>Application Question(s):</p><ul><li>Are you fine to work in a hotel in Abu Dhabi? Novel Hotel City Center is on Hamdan Street.</li><li>If selected, when would you be able to start with us?</li><li>Are you currently in the UAE and available to attend a face-to-face interview?  </li><li>Do you have actual work experience as a Receptionist or Guest Service Agent in a hotel? Previous employment certificates available?</li></ul>

Guest Service Agent (Front Office)

Aces Global Quality Services Spa

<p>ACES GLOBAL QUALITY SERVICES SPA is looking for a Project Coordinator in Abu Dhabi!</p><p>Candidates will be in charge of:</p><p>Coordination activities between Clients, company and third parties involved.</p><p>Data entry and file/archive update activities;</p><p>Administrative support in the preparation of the monthly report;</p><p>Required skills:</p><p>Minimum Secondary Education Diploma of Second Degree;</p><p>We are looking for people with previous office experience, but we also evaluate first-time employees;</p><p>Written and spoken English;</p><p>Excellent familiarity with Office (Excel, Word and E-mail);</p><p>Minimum experience in the field is required.</p><p>If interested, please send your CV to valentina.marveggio@aces-gqs.com with the subject &quot;Project Coordinator in Abu Dhabi&quot;.</p><p>Job Type: Full-time</p>

Project Coordinator

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>United Arab Emirates
</div></div><div><div>Province/City
</div><div>Abu Dhabi
</div></div><div><div>Hiring Entity
</div><div>Rosewood Abu Dhabi
</div></div><div><div>Department
</div><div>Rooms - Front Office
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div>Job Summary:</div><div>
The Rooms Controller is responsible for managing room inventory and allocations to maximize occupancy and revenue while ensuring guest satisfaction. This role acts as a liaison between Front Office, Housekeeping, and Reservations to guarantee smooth operations and accurate room assignments.</div><div></div><div><br>
Key Responsibilities:</div><div></div><div><br>
Room Allocation &amp; Inventory Management:</div><div></div><div><br>
Assign rooms based on guest preferences, VIP status, and operational requirements.</div><div>
Monitor daily arrivals, departures, and room availability to optimize occupancy.</div><div>
Coordinate with Housekeeping to ensure room readiness and timely updates.</div><div></div><div><br>
Guest Experience:</div><div></div><div><br>
Handle special requests, upgrades, and room changes promptly.</div><div>
Ensure accurate pre-arrival arrangements for VIPs and long-stay guests.</div><div></div><div><br>
Communication &amp; Coordination:</div><div></div><div><br>
Act as the central point of contact between Reservations, Front Desk, and Housekeeping.</div><div>
Update and maintain accurate room status in the Property Management System (PMS).</div><div></div><div><br>
Compliance &amp; Standards:</div><div></div><div><br>
Follow company policies and procedures for room assignment and guest confidentiality.</div><div>
Maintain detailed records of room moves, upgrades, and inventory changes.</div><div></div><div><br>
Qualifications:</div><div></div><div><br>
Previous experience in Front Office or Reservations preferred.</div><div>
Strong knowledge of PMS (Opera or similar) and room inventory management.</div><div>
Excellent organizational and communication skills.</div><div>
Ability to work under pressure and handle multiple priorities.</div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Located on Al Maryah Island at the core of Abu Dhabi&rsquo;s new Central Business District (CBD), Rosewood Abu Dhabi is a five-star luxury hotel inspired by the glistening Arabian Gulf, reflecting the history, architecture, and culture of Abu Dhabi. You will discover spacious guest rooms, fine dining, and world-class amenities married to stunning views.</p></div></div></div></div></div></div>

Rooms Controller

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