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front office receptionist

Accor

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
We are seeking a professional and friendly Front Office Receptionist to join our team in Kuwait City, Kuwait. As the first point of contact for our guests, you will play a crucial role in creating a welcoming and efficient environment, ensuring exceptional customer service throughout their stay.
<ul>
<li>Greet and welcome guests in a warm and professional manner</li>
<li>Perform efficient check-in and check-out procedures</li>
<li>Handle reservations, cancellations, and modifications accurately</li>
<li>Respond to guest inquiries and provide information about hotel services and local attractions</li>
<li>Manage incoming calls and emails promptly and courteously</li>
<li>Process payments and maintain accurate financial records</li>
<li>Coordinate with other departments to fulfill guest requests and resolve issues</li>
<li>Ensure the reception area is clean, organized, and presentable at all times</li>
<li>Assist with administrative tasks as needed</li>
<li>Stay updated on hotel policies, promotions, and events to provide accurate information to guests</li></ul> 
 
Qualifications 
<ul>
<li>Previous experience in a customer-facing role, preferably in hospitality</li>
<li>Excellent communication and interpersonal skills</li>
<li>Fluency in English and Arabic; additional languages are a plus</li>
<li>Strong organizational skills and attention to detail</li>
<li>Ability to remain calm and professional under pressure</li>
<li>Flexibility to work in shifts, including evenings, weekends, and holidays</li>
<li>Basic computer skills and familiarity with hotel management software</li>
<li>Knowledge of local attractions and services in Kuwait City</li>
<li>High school diploma or equivalent; higher education in hospitality is a plus</li>
<li>Positive attitude and enthusiasm for delivering exceptional customer service</li>
<li>Ability to multitask and prioritize in a fast-paced environment</li></ul> 
 
Additional Information 
experience is an asset 
Prior experience working with Opera or a related system 
Fluency in English 
additional languages are a plus 
Your team and working environment: 
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture 
Note: Customization may be included for any specific local or legislative requirements, such as work permits 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Front Office Receptionist

Rayan Gate

Immediate Hiring ( Inside Kuwait Only )Female ( Sale's &amp; Receptionist )Employment Type : Full TimeQualifications / Requirements- Arab Nationals- High school diploma/ general education degree (GED)- Proficient in Microsoft Office- Strong communication skills- Multi-tasking and prioritizing tasks without guidance- Relevant experience from 2-3 years- &#8288;Who can join immediatelyInterested candidates, please send your updated CV to : 65917021NO CALLSJob Types: Full-time, Permanent

Female Sales & Receptionist- Arabs Only

Immediate Hiring ( Inside Kuwait Only )Female ( Sale's &amp; Receptionist )Employment Type : Full TimeQualifications / Requirements- Preferred ( Arab ) Nationals- High school diploma/ general education degree (GED)- Proficient in Microsoft Office- Strong communication skills- Multi-tasking and prioritizing tasks without guidance- Relevant experience from 2-3 years- &#8288;Who can join immediatelyInterested candidates, please send your updated CV to : 65917021NO CALLSJob Types: Full-time, Permanent

Female Sales & Receptionist

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25157911
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 JW Marriott Hotel Kuwait City, Al Shuhada Street P.O. Box 26302, Kuwait City, Kuwait, Kuwait, 13124VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Maintaining Guest Services and Front Desk Goals
 
 
 
 <ul>
 <li>
 Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
 </li>
 <li>
 Develops specific goals and plans to prioritize, organize, and accomplish your work.
 </li>
 <li>
 Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
 </li>
 <li>
 Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
 </li>
 <li>
 Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
 </li>
 <li>
 Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
 
 
 </li>
 </ul>
 
 Supporting Management of Front Desk Team
 
 
 
 <ul>
 <li>
 Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
 </li>
 <li>
 Encourages and building mutual trust, respect, and cooperation among team members.
 </li>
 <li>
 Serving as a role model to demonstrate appropriate behaviors.
 </li>
 <li>
 Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
 </li>
 <li>
 Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
 </li>
 <li>
 Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
 
 
 </li>
 </ul>
 
 Ensuring Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Provides services that are above and beyond for customer satisfaction and retention.
 </li>
 <li>
 Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
 </li>
 <li>
 Responds to and handles guest problems and complaints.
 </li>
 <li>
 Sets a positive example for guest relations.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Observes service behaviors of employees and provides feedback to individuals.
 </li>
 <li>
 Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
 </li>
 <li>
 Ensures employees understand customer service expectations and parameters.
 </li>
 <li>
 Interacts with guests to obtain feedback on product quality and service levels.
 </li>
 <li>
 Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
 
 
 </li>
 </ul>
 
 Managing Projects and Policies
 
 
 
 <ul>
 <li>
 Implements the customer recognition/service program, communicating and ensuring the process.
 </li>
 <li>
 Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
 </li>
 <li>
 Supervises same day selling procedures to maximize room revenue and control property occupancy.
 </li>
 <li>
 Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
 </li>
 <li>
 Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
 
 
 </li>
 </ul>
 
 Supporting Human Resource Activities
 
 
 
 <ul>
 <li>
 Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
 </li>
 <li>
 Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems or concerns.
 </li>
 <li>
 Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
 </li>
 <li>
 Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
 </li>
 <li>
 Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
 </li>
 <li>
 Participates in employee progressive discipline procedures.
 
 
 </li>
 </ul>
 
 Additional Responsibilities
 
 
 
 <ul>
 <li>
 Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
 </li>
 <li>
 Analyzes information and evaluating results to choose the best solution and solve problems.
 </li>
 <li>
 Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
 </li>
 <li>
 Performs all duties at the Front Desk as necessary.
 </li>
 <li>
 Runs Front Desk shifts whenever necessary.
 </li>
 <li>
 Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Front Desk Manager, PRE OPENING

<div>Additional Information 
Job Number25157911 
Job CategoryRooms &amp; Guest Services Operations 
LocationJW Marriott Hotel Kuwait City, Al Shuhada Street P.O. Box 26302, Kuwait City, Kuwait, Kuwait, 13124 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Maintaining Guest Services and Front Desk Goals
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</li></ul> 
Supporting Management of Front Desk Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and building mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serving as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Ensures employees understand customer service expectations and parameters.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul> 
Managing Projects and Policies
<ul><li>Implements the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</li></ul>
<ul><li>Supervises same day selling procedures to maximize room revenue and control property occupancy.</li></ul>
<ul><li>Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul> 
Supporting Human Resource Activities
<ul><li>Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.</li></ul>
<ul><li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li></ul>
<ul><li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Performs all duties at the Front Desk as necessary.</li></ul>
<ul><li>Runs Front Desk shifts whenever necessary.</li></ul>
<ul><li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Qureos

<h3>Job Title: Patient Access Ambassador</h3><h3>Job Code: PAA-001</h3><h3>Grade: A4 &nbsp;</h3><h3>Department: Patient Access Services</h3><h2> Your Impact</h2>&nbsp;<ul><li>≥ 95 % first-contact satisfaction rate</li><li>100 % accuracy in registration &amp; insurance verification</li><li>≥ 90 % of inquiries resolved at first contact</li></ul>&nbsp;<h2>What you will do</h2>&nbsp;<ul><li>Patient Registration: Collect/verify Civil ID, insurance, and medical data; ensure accurate system entry.</li><li>Insurance Verification: Confirm coverage, expiry, and benefits; secure pre-authorizations as needed.</li><li>Appointment Scheduling: Book, reschedule, and confirm visits; update daily schedule changes.</li><li>Customer Service: Greet patients warmly; address questions and resolve concerns promptly.</li><li>Communication &amp; Coordination: Handle contact-center inquiries; liaise with clinical/admin teams for smooth journeys.</li><li>Administrative Support: Maintain records, assist billing/financial closing, uphold reception-area standards.</li><li>Compliance &amp; Confidentiality: Ensure regulatory compliance and protect patient data privacy.</li></ul>&nbsp;<h2>How success is measured</h2>&nbsp;<ul><li>Zero patient-confidentiality breaches</li><li>Service standards met or exceeded</li><li>Timely, error-free registration &amp; scheduling</li><li>Consistent data-entry accuracy</li><li>Positive feedback on professional grooming &amp; communication</li></ul><h2>&nbsp;</h2><h2>You will thrive here if you have…</h2>&nbsp;<ul><li>Associate’s degree in Business Administration or related (University degree preferred)</li><li>1–3 years in patient services, hospitality, aviation, or telecom front-line roles</li><li>Fluent in English &amp; Arabic (spoken &amp; written)</li><li>Tech-savvy: CRM, HIS, and MS Office proficiency</li><li>High emotional intelligence and service orientation under pressure</li><li>Professional grooming with excellent interpersonal skills</li></ul>&nbsp;<h2>Competencies we value</h2>&nbsp;<ul><li>Communication -&nbsp;Clear, courteous, effective interactions</li><li>Client Focus -&nbsp;Anticipating and meeting patient needs</li><li>Adaptability -&nbsp;Flexibility in a dynamic environment</li><li>Teamwork -&nbsp;Cooperative, supportive collaboration</li><li>Initiative -&nbsp;Proactive problem-solving and suggestions</li></ul>&nbsp;Ready to bring premium hospitality to healthcare?Apply now and become the face of genuine care at Taiba Hospital.

Patient Access Ambassador

Top Notch Consultancy

<div>
 Our client, a leading player in the automotive industry based in
 
 Kuwait
 
 , is seeking a
 
 Spare Parts Salesman
 
 to support daily parts sales operations. The ideal candidate will attend to customer inquiries in a hospitable and professional manner, ensure counter readiness, and contribute to achieving business revenue objectives.
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Attend to all customer enquiries, provide product and technical information and parts availability, estimates to satisfy customer needs, upselling and conclude sales in a profitable manner.
 </li>
 <li>
 Prepare parts counter for daily parts sales operations to receive customers, meet external and internal customers demand in line with company standards.
 </li>
 <li>
 Keep records of parts sales estimates and follow up of enquiries.
 </li>
 <li>
 Attend to all telephonic enquiries to support external enquiries
 </li>
 <li>
 Coordinate parts receipts, binning and stock updates and stores arrangements.
 </li>
 <li>
 Assist in annual inventory and perpetual inventory during stock count.
 </li>
 <li>
 Ensure customer satisfaction and customer retention and database and cash customer accounts management.
 </li>
 <li>
 Loss sales data input, new model parts enquiry information gathering and pass on to procurement for demand planning.
 </li>
 <li>
 Attend the duty on time, well-groomed and in the appropriate approved uniform.
 </li>
 <li>
 Ensure name badges are worn whilst on front sales counter duty.
 
 
 
 </li>
 </ul>
 Qualifications:
 
 
 <ul>
 <li>
 Minimum education level: High school diploma or intermediate level; Diploma in Automotive Engineering is an advantage
 </li>
 <li>
 Minimum 3 years of experience in a similar role within the automotive parts or related sales sector
 </li>
 <li>
 Proficient in EPC systems and basic PC skills
 </li>
 <li>
 Bilingual communication skills preferred
 
 </li>
 </ul>
</div>

Spare Parts Salesman

Explore 49+ Front office receptionist in Kuwait Jobs In Kuwait this October. Find roles across top companies and apply now to boost your career.

49 front office receptionist jobs IN Kuwait Jobs In Kuwait

Front Office Receptionist

Female Sales & Receptionist- Arabs Only

Female Sales & Receptionist

Front Desk Manager, PRE OPENING

Front Desk Manager, PRE OPENING

Patient Access Ambassador

Spare Parts Salesman