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frontline operation specialist

Sweater

<div><p>We are looking for a detail-oriented <b>Frontline Operations Specialist</b> to join our operations team. In this role, you will manage and support the daily front-line activities that keep our operations running smoothly. You&rsquo;ll handle incoming requests, communicate with customers and service providers, and ensure that all operational processes are completed efficiently and with the highest quality.</p><p>
This is a dynamic role that combines operational execution, coordination, and customer support, ideal for someone who thrives in fast-paced environments and enjoys solving problems.</p><p></p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><ul>
<li>Execute and follow up on daily front-line operations according to company policies and procedures.
</li><li>Monitor incoming requests and ensure timely and accurate completion.
</li><li>Handle service disruptions (such as cancellations or delays) and propose solutions.
</li><li>Review and follow up on customer feedback and ensure proper resolution by the operations team.
</li><li>Communicate with service providers and internal teams to ensure smooth coordination.
</li><li>Respond to customer inquiries via chat, phone, and tickets.
</li><li>Maintain service quality standards and ensure continuous workflow.
</li><li>Support ongoing improvements in customer experience and operational efficiency.
</li></ul><p><b>Requirements</b></p><ul>
<li>
Minimum 2 years of experience in operations, logistics, or customer service roles.
</li><li>Excellent communication and coordination skills.
</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools.
</li><li>Professional command of English (written and spoken).
</li><li>Ability to multitask and work effectively in a dynamic environment.</li></ul></div>

Frontline Operation Specialist

سويتر | Sweater

<div>
 We are looking for a detail-oriented
 <strong>
  Frontline Operations Specialist
 </strong>
 to join our operations team. In this role, you will manage and support the daily front-line activities that keep our operations running smoothly. You'll handle incoming requests, communicate with customers and service providers, and ensure that all operational processes are completed efficiently and with the highest quality.
 <br/>
 <br/>
 This is a dynamic role that combines operational execution, coordination, and customer support, ideal for someone who thrives in fast-paced environments and enjoys solving problems.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Execute and follow up on daily front-line operations according to company policies and procedures.
  </li>
  <li>
   Monitor incoming requests and ensure timely and accurate completion.
  </li>
  <li>
   Handle service disruptions (such as cancellations or delays) and propose solutions.
  </li>
  <li>
   Review and follow up on customer feedback and ensure proper resolution by the operations team.
  </li>
  <li>
   Communicate with service providers and internal teams to ensure smooth coordination.
  </li>
  <li>
   Respond to customer inquiries via chat, phone, and tickets.
  </li>
  <li>
   Maintain service quality standards and ensure continuous workflow.
  </li>
  <li>
   Support ongoing improvements in customer experience and operational efficiency.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 2 years of experience in operations, logistics, or customer service roles.
  </li>
  <li>
   Excellent communication and coordination skills.
  </li>
  <li>
   Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools.
  </li>
  <li>
   Professional command of English (written and spoken).
  </li>
  <li>
   Ability to multitask and work effectively in a dynamic environment.
  </li>
 </ul>
</div>


Lalamove

<div>
 Lalamove ( https://www.lalamove.com ) is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1800+ employees spread across Asia and LATAM, and has grown tremendously since.
 <br/>
 <br/>
 Currently, we are launching our service to Riyadh, KSA and we are seeking several Customer Service Associates
 <strong>
  proficient in Arabic - speaking, writing &amp; reading.
  <br/>
  <br/>
 </strong>
 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Serve as the first point of contact for incoming customer inquiries and requests, via phone, email, and chat.
  </li>
  <li>
   Support frontline CS operation teams to ensure operational excellence and excellent customer service.
  </li>
  <li>
   Troubleshoot and resolve technical issues, working cross-functionally with other teams as needed.
  </li>
  <li>
   Produce accurate reports, identify root causes, and come up with relevant action plans to address the gaps in relation to the team, department KPIs and service quality standards.
  </li>
  <li>
   Complete ad-hoc assignments from CX Functional team.
  </li>
  <li>
   Initiate projects that will help improve customer satisfaction and address business requirements (ABR, contact ratio, etc.)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Advanced skill in Excel &amp; PowerPoint.
  </li>
  <li>
   Proficient in Arabic - speaking, writing &amp; reading.
  </li>
  <li>
   Good Communication Skills in both Arabic and basic communication in English.
   <br/>
   <br/>
  </li>
 </ul>
 To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.
 <br/>
 <br/>
 This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice
 <br/>
 <br/>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>


Customer Service Associate (Arabic speaker only)

Qiddiya Investment Company

<div><p>Qiddiya Investment Company is looking for a Senior Specialist - CCU (Central Control Unit) Operator to join our dynamic team. In this role, you will be at the forefront of monitoring and controlling our operational systems, playing a key role in ensuring safety, security, and efficiency across our state-of-the-art facilities. As the Senior Specialist, you'll leverage your expertise to optimize performance, enhance operational workflows, and lead a high-performing team.</p><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><ul>
<li>Oversee and manage the daily operations of the Central Control Unit.</li>
<li>Monitor real-time system performance and respond to critical situations or alarms effectively.</li>
<li>Coordinate with technical and operational teams to maintain optimal communication and workflow.</li>
<li>Conduct routine assessments and maintenance checks of the CCU systems.</li>
<li>Ensure compliance with safety regulations and operational procedures.</li>
<li>Develop and document standard operation procedures and best practice guidelines.</li>
<li>Guide and train junior operators on CCU functions and emergency response protocols.</li>
<li>Analyze operational data, preparing reports to identify areas for improvement.</li>
<li>Collaborate with engineering teams to troubleshoot operational issues and implement solutions.</li>
</ul><p><b>Requirements</b></p><ul>
<li>
Bachelor's degree in Engineering, Computer Science, or a related discipline.</li>
<li>Minimum of 3 years of experience in control room operations or a related field.</li>
<li>Deep understanding of CCU technology and operational processes.</li>
<li>Strong analytical and decision-making abilities in high-pressure environments.</li>
<li>Experience with monitoring, control systems, and relevant software tools.</li>
<li>Exceptional communication skills and the ability to lead a team effectively.</li>
<li>Detail-focused mindset with a commitment to safety and compliance.</li>
<li>Willingness to work flexible hours, including shifts and on-call responsibilities.</li>
</ul><p><b>
Benefits</b></p><p>
Offering a comprehensive compensation and benefits package.</p></div>

Senior Specialist - CCU Operator

Valleysoft

<div><p>Valleysoft is a forward-thinking IT services company dedicated to providing top-tier solutions that drive operational efficiency and business growth. We are currently seeking an innovative and detail-oriented Lapware Specialist to join our talented team. This role involves managing and optimizing Lapware solutions to support our clients' unique operational needs.</p><p>
As a Lapware Specialist, you will be responsible for configuring, deploying, and maintaining Lapware systems, ensuring they function effectively and meet user requirements. You will work closely with clients to understand their needs and provide expert guidance on best practices for Lapware implementation. If you have a passion for technology and a strong background in Lapware applications, we encourage you to apply!</p><p><b>
Requirements</b></p><p><b>
Key Responsibilities:</b></p><ul>
<li>Configure, deploy, and maintain Lapware applications in various environments.</li>
<li>Provide technical support and training to users of Lapware solutions.</li>
<li>Collaborate with clients to understand their requirements and customize Lapware applications to fit their needs.</li>
<li>Monitor system performance and troubleshoot issues to ensure optimal operation of Lapware systems.</li>
<li>Document processes, configurations, and user guides for Lapware implementations.</li>
<li>Stay updated on Lapware developments and industry best practices.</li>
<li>Assist in integration efforts with other software solutions as needed.</li>
</ul><p><b>Requirements:</b></p><ul>
<li>Bachelor's degree in Computer Science, IT, or a related field.</li>
<li>2+ years of experience in managing or supporting Lapware solutions.</li>
<li>Proficient in configuring and optimizing Lapware systems.</li>
<li>Strong problem-solving skills and attention to detail.</li>
<li>Excellent communication skills to engage with users and stakeholders effectively.</li>
<li>Experience with software integration and deployment processes.</li>
<li>Ability to work independently and as part of a team.</li>
</ul><p><b>Skills:</b></p><ul>
<li>In-depth understanding of Lapware functionalities and best practices.</li>
<li>Ability to troubleshoot technical issues quickly and efficiently.</li>
<li>Strong organizational skills with the ability to manage competing priorities.</li>
<li>Willingness to learn and adapt to new technologies.</li>
</ul><p><b>Benefits</b></p><ul>
<li>
Private Health Insurance</li>
<li>Training &amp; Development</li></ul></div>

Lapware

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
Compliance Specialist &ndash; Quick Commerce
<br>
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and vendors around the world.<br>
<br>
We have an opportunity for an highly motivated individual to join us in our Quick Commerce as a Compliance Specialist for multiple tasks related to municipalities, civil defense, and service providers licenses and permits. 40% travel within the country is expected.<br>
<br>
Key responsibilities / deliverables:
<br>
Assist compliance lead in managing Amazon Now building and operation compliance to authorities&rsquo; requirements, by ensuring business set up for new launches, timely tracking, reporting, and resolution of regulatory requirements across the country in collaboration with wider AMET markets. The country Compliance Specialist role will:<br>
<ul><li>Government authorities liaison, including and not limited to Economic Department, Municipalities, Civil Defense, and service providers to issue licenses and permits within an expedited timeline.</li><li>Compliance permits tracking, monitoring and reporting status to leaders.</li><li>Effective stakeholder management including consultants, contractors, vendors and internal business functions to ensure permits are obtained and renewed in timely manner.</li><li>Escalation management for delayed or high-priority permits.</li><li>Contribute to permits renewal process optimization, digitalization, standardization and improvement across the country.</li></ul></div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>2+ years of working directly with government officials and regulatory bodies experience</li><li>Experience with high-level negotiation and successful internal and external relationship management</li><li>Experience in problem solving and delivering results</li><li>Bachelor's degree in Engineering or Business Administration or a related field</li><li>Native Arabic speaker</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Speak, write, and read fluently in English</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Compliance Specialist, Quick Commerce

Meituan

<div>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Lead the development and optimization of supplier management systems, including requirements research, business strategy analysis, product design, and project management.
  </li>
  <li>
   Develop a deep understanding of international supply chain operations, supplier lifecycle management, and vendor reward and penalty mechanisms. Work closely with frontline teams to understand business models and drive results aligned with strategic goals.
  </li>
  <li>
   Conduct best practice research and needs analysis to plan product roadmaps effectively.
  </li>
  <li>
   Use data-driven insights to enhance product scalability, stability, and architecture efficiency.
  </li>
 </ul>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree or above; proficiency in English as a working language is preferred.
  </li>
  <li>
   Strong backend product architecture design skills and solid business thinking; good analytical ability with a data-driven mindset.
  </li>
  <li>
   Excellent cross-functional collaboration and communication skills, with a strong drive to deliver measurable outcomes.
  </li>
 </ul>
 <p>
  <strong>
   Preferred Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Experience in overseas markets, B-end (enterprise), merchant, or retail product management is a strong plus.
  </li>
 </ul>
 <p>
  <strong>
   Why Join Us
  </strong>
  Join a well-known company with an experienced technical team and a collaborative, supportive culture. You&rsquo;ll play a key role in shaping supplier management systems that empower global supply chain excellence.
 </p>
</div>


Supply Management Product Manager

Explore 393+ Frontline operation specialist in Riyadh this October. Find roles across top companies and apply now to boost your career.

393 frontline operation specialist jobs IN Riyadh

Frontline Operation Specialist

Frontline Operation Specialist

Customer Service Associate (Arabic speaker only)

Senior Specialist - CCU Operator

Lapware

Compliance Specialist, Quick Commerce

Supply Management Product Manager