front office manager

sales manager

engineering manager

finance manager

operations manager

general manager

Wyndham Hotels & Resorts

<div>
 
 Wyndham Garden Muscat is looking for a General Manager to join their team!
 
 
 
 
 
 SUMMARY
 
 
 
 
 
 The role holder will contribute to the performance of the hotel by leading the business forward from the front by leading by example. This role needs to ensure that at all times that the key stakeholders (Wyndham Hotels and Resorts/Ownership/Team members/Guests) are all satisfied.
 
 
 
 
 <ul>
 <li>
 Must be able to drive yield, profitability and excellence in service standards.
 </li>
 <li>
 Hold property leadership team accountable for project execution, and guide their individual and professional development.
 </li>
 <li>
 Build strong rapport with property owners through proactive and on-going communication; as well as keep them informed of brand initiatives and guest experience
 </li>
 </ul>
 
 
 
 
 It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility.
 
 
 
 
 
 
 OPERATIONAL MANAGEMENT
 
 
 <ul>
 <li>
 Lead and oversee all hotel operations, including Front Office, Housekeeping, Food &amp; Beverage, Sales &amp; Marketing, Finance, and Engineering.
 </li>
 <li>
 Ensure high standards of guest service and satisfaction in line with brand expectations.
 </li>
 <li>
 Conduct daily property walks to ensure brand standards for cleanliness, safety, and appearance are maintained.
 </li>
 <li>
 Oversee capital projects and ensure the physical asset is well-maintained and secure.
 </li>
 <li>
 Lead the hotel team with a guest-centric approach, ensuring every guest interaction is exceptional.
 </li>
 <li>
 Develop and execute the hotel&rsquo;s business plan to achieve and exceed operational and financial goals.
 </li>
 <li>
 Prepare, review, and manage budgets, forecasts, and financial plans.
 </li>
 <li>
 Monitor financial performance and ensure profitability by controlling costs, optimizing revenues, and implementing effective financial controls.
 </li>
 <li>
 Review financial statements, reports, and KPIs regularly to make informed business decisions.
 </li>
 <li>
 Approve expenditures and capital investments in accordance with hotel&rsquo;s policies.
 </li>
 <li>
 Analyze financial statements, sales reports, and other performance data to identify areas for improvement and implement cost-control strategies.
 </li>
 <li>
 Maximize profitability and return on investment for the hotel's ownership.
 </li>
 <li>
 Drive sales and marketing strategies to maximize occupancy and revenue.
 </li>
 <li>
 Work closely with the DOSM to develop strategies to attract new business and retain existing clients.
 </li>
 <li>
 Build and maintain strong relationships with key clients, corporate partners, and local community stakeholders.
 </li>
 <li>
 Represent the hotel at industry events, conferences, and community gatherings to enhance the hotel&rsquo;s market presence.
 </li>
 <li>
 Lead, coach, and mentor all department heads to build a high-performing, unified executive team.
 </li>
 <li>
 Recruit, train, mentor, and develop hotel staff to achieve high performance and engagement.
 </li>
 <li>
 Foster a positive, collaborative, and professional work environment that encourages employee engagement and career development.
 </li>
 <li>
 Conduct regular performance evaluations and implement corrective or development actions when necessary.
 </li>
 <li>
 Oversee all aspects of employee management, including recruitment, training, performance reviews, and employee relations.
 </li>
 <li>
 Ensure all HR practices are compliant with local labor laws and company policies.
 </li>
 <li>
 Ensure compliance with all local laws, regulations, and brand standards.
 </li>
 <li>
 Maintain health, safety, and security standards across all hotel operations.
 </li>
 <li>
 Oversee risk management, insurance policies, and emergency preparedness programs.
 </li>
 <li>
 Implement and enforce all hotel policies and procedures, ensuring adherence to brand standards and legal regulations.
 </li>
 <li>
 Monitor guest satisfaction scores and feedback, implementing strategies to address concerns and continuously improve the guest experience.
 </li>
 <li>
 Proactively engage with guests, especially VIPs, to build relationships and gather feedback.
 </li>
 <li>
 Ensure the hotel consistently delivers a superior guest experience in line with brand expectations.
 </li>
 </ul>
 
 
 DEFINE AND DELIVER AGAINST THE HOTEL&rsquo;S STRATEGIC PLAN
 
 
 <ul>
 <li>
 Define and deliver against the hotel&rsquo;s strategic plan
 </li>
 <li>
 Working closely with the Regional Office, the General Manager will define and execute against a detailed strategic and budget plan for the property. This will include setting performance targets, enforcing policies, processes and procedures as well as defining the infrastructure of the hotel, particularly critical in the opening phase
 </li>
 <li>
 The General Manager will create a positive identity and awareness of the hotel within the city, region and country, to help &lsquo;Grow our Iconic Brands&rsquo;
 </li>
 <li>
 Will build and keep an excellent relationship with owners and protecting the assets and act as an extension of the WH&amp;R Management team. Will build a strong PR presence and relationship with Media, Trade shows etc.
 </li>
 <li>
 Create and establish the property on defined target markets, business management and develop and fulfill the defined business plan at a hotel and company level.
 </li>
 </ul>
 
 
 
 
 
 QUALITY ASSURANCE, BRAND STANDARDS AND GUEST SATISFACTION
 
 
 <ul>
 <li>
 As the guardian and protector of the Wyndham brand, the General Manager will ensure that all activities are conducted within the brand standards of WH&amp;R.
 </li>
 <li>
 They will also take steps to set up and initiate guest satisfaction measurement tools like Wynreview/Trip Advisor, team member awareness and operating standards and SOP&rsquo;s/LSOP&rsquo;s in order to ensure the highest level of performance, compliance and guest satisfaction for the property in fitting with the high standards expected in a hotel of this type.
 </li>
 <li>
 &lsquo;Leverage the strength of the World&rsquo;s Largest Hotel Company&rsquo;, to deliver results with the Wyndham Rewards loyalty program.
 </li>
 </ul>
 
 
 
 
 
 COMMUNICATION
 
 
 <ul>
 <li>
 Conducted documented 121&rsquo;s with all direct reports
 </li>
 <li>
 Share all relevant information with RVP in 121&rsquo;s
 </li>
 <li>
 Monthly HOD Meeting
 </li>
 <li>
 Weekly Exec Com Meeting
 </li>
 <li>
 Quarterly all Hotel Meeting
 </li>
 <li>
 Monthly Business Review Meeting
 </li>
 <li>
 Chair Monthly Credi
 
 t
 
 Meetings
 </li>
 <li>
 Owners Meetings
 </li>
 </ul>
 
 
 
 
 
 FINANCE
 
 
 <ul>
 <li>
 Review with the Finance Leader/HR Leader the payroll figures and challenge the HOD&rsquo;s with regards to over spending and casual usage
 </li>
 <li>
 Be accountable for the overall performance of the hotel and will be involved in all key decisions and expenditures
 </li>
 <li>
 Manage the CAPEX/OPEX in alignment to the approved budget
 </li>
 <li>
 Have ultimate responsible for the hotel Balance Sheet /P&amp;L and will manage the relationships with the owner and Wyndham on an ongoing basis
 </li>
 <li>
 Be responsible for preparing the annual budget for Wyndham and owner approval in conjunction with the relevant Exec Com
 </li>
 <li>
 Ensure accurate and timely reporting to the Regional Office
 </li>
 <li>
 Be accountable for the overall success and performance of the hotel and the delivery of operational, brand led and financial goals whilst delivering exceptional guest service and quality
 </li>
 <li>
 In conjunction with the Exec Com/HOD&rsquo;s the General Manager will measure overall performance based on KPI&rsquo;s and regular reporting, keeping a firm control over the bottom line Profit and Loss and anticipating and or resolving potential problems or obstacles which may hinder revenue optimization, cost control or quality. Should there be any changes in revenue generation this is communicated to the Regional Office immediately
 </li>
 </ul>
 
 
 
 
 
 MANAGEMENT &amp; LEADERSHIP
 
 
 <ul>
 <li>
 Train and develop direct reports and provide support when required through regular coaching and mentoring sessions
 </li>
 <li>
 Ensure all direct reports have an PDP to achieve their goals
 </li>
 <li>
 Ensure that effective communication flow is maintained at all times
 </li>
 <li>
 Actively participate in the community involvement projects and initiatives together with the hotel&rsquo;s management team
 </li>
 <li>
 Maintaining a business environment based on the Code of Conduct and Company Vision
 </li>
 <li>
 Working with the hotel Exec Com to ensure the successful execution of the individual departmental plans as they fit within the overall business strategy.
 </li>
 <li>
 Provide guidance, motivation and direction to all team members and act as the face and ambassador for the property with respect to relationship management and development.
 </li>
 <li>
 Leading by example, to ensure s/he and her/his team always look to &lsquo;Do the Right&rsquo;
 </li>
 </ul>
 
 
 
 
 SKILLS &amp; COMPETENCIES
 
 <ul>
 <li>
 Leadership
 </li>
 <li>
 Communication
 </li>
 <li>
 Integrity
 </li>
 <li>
 Respect
 </li>
 <li>
 Diplomacy
 </li>
 <li>
 Team player
 </li>
 <li>
 Strategic planning and decision making
 </li>
 <li>
 Commercial acumen
 </li>
 <li>
 Quality orientation and attention to detail
 </li>
 <li>
 True hotelier
 </li>
 <li>
 Analysis
 </li>
 <li>
 Attention to detail
 </li>
 <li>
 Accountability
 </li>
 <li>
 Self-starter
 </li>
 </ul>
 
 
 
 
 Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company&rsquo;s WeCom! Service culture to be responsive, respectful and deliver a great experience.
 
 
 
 
 
 EXPERIENCE, CERTIFICATION &amp; EDUCATION
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree level educated, ideally within a hospitality management related or business administration discipline from an internationally recognized hospitality school or similar
 </li>
 <li>
 and/or profound industry experience as General Manager as per below.
 </li>
 <li>
 Broad international experience as a General Manager in branded international 4 and/or 5 star hotels - 5 years minimum
 </li>
 <li>
 Previous international working experience ideally in two regions like Europe, Middle East, Africa, or Asia is highly desirable
 </li>
 <li>
 Experience within the hospitality commercial function, such as sales, revenue management, marketing, managing a P&amp;L statement
 </li>
 <li>
 Significant experience of managing people including large, complex, and multi-national teams as well as strong understanding of F&amp;B.
 </li>
 <li>
 Understanding of uniform systems of accounts used for hotels.
 </li>
 <li>
 A strong sense of commerciality and financial acumen
 </li>
 <li>
 Computer literacy and a high level of competency within Microsoft Office programmes and hotel reservations systems (Micros Opera)
 </li>
 <li>
 Knowledge of the GCC Market will be a plus.
 </li>
 </ul>
 
 
 
 
 Any other reasonable duties as directed by the Regional Director of Operations &ndash; Middle East &amp; Africa/ Senior Regional Director, North &amp; West Europe.
 
 
 
</div>

General Manager

Marriott International

<div>Additional Information 
Job Number25104845 
Job CategoryProperty Leadership 
LocationThe St. Regis Al Mouj Muscat Resort, Al Mouj, Muscat, Oman, Oman 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership. Verifies implementation of service strategy and initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share. Holds property leadership team accountable for strategy execution, and guides their individual professional development. The position verifies that sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Verifies that the objectives and goals of Marriott and property owners work together to achieve brand positioning and success. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years&rsquo; experience in the management operations, sales and marketing, finance and accounting, or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years&rsquo; experience in the management operations, sales and marketing, finance and accounting, or related professional area.</li></ul> 
Preferred:
<ul><li>General Manager experience in limited or full-service property.</li></ul>
<ul><li>Ability and willingness to work flexible hours including weekends, holidays and late nights.</li></ul>
<ul><li>Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.</li></ul> 
JOB SPECIFIC TASKS 
Business Strategy Development
Stays current with industry trends and monitors strengths and weakness of competition; explores new business opportunities; develops business plans designed to maximize property customer satisfaction, profitability, and market share; ensures property business plans are aligned with the hotel&rsquo;s business strategies; translates Marriott global strategic plan into one that can be executed on property. 
Business Strategy Execution
Executes business plans designed to maximize property customer satisfaction, profitability, and market share; ensures that property business plans and employees are aligned with business strategies; holds property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluates the success of property business strategies to inform future business plan enhancements; continually ensures business plans and actions have a positive impact on property performance. 
Sales and Marketing
Works closely with Sales and Marketing team to develop revenue generating strategies for property; identifies new business leads, develops tailored sales approach, and actively pursues leads with Sales and Marketing team; validates that sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals; verifies that property leaders understand and leverage Marriott demand engines to full potential; augments guest preference for property through booking ease and quality interactions with sales force. 
Talent Management and Organizational Capability
Creates a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement; coaches Executive Committee by providing specific feedback and holds them accountable for performance; creates learning and development opportunities for employees; creates and effectively executes development plans for both direct reports based on their individual strengths, development needs, and career aspirations; ensures all managers are doing the same for their direct reports; identifies resource needs to strengthen property team; creates succession plans for future job openings; actively supports the staffing process; ensures effective work processes, systems and teamwork are in place to maximize individual and overall property performance. 
Business Information Analysis
Reviews business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction; analyzes business information to proactively address changing market conditions, ensure property operates within budgetary guidelines, and achieves profit margin goals; uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business information into business plans. 
Employee and Labor Relations
Verifies that all employees are treated fairly, and with respect; builds rapport with employees by fostering an environment of open communication and spending time with employees on the frontlines; makes self-available to employees (&ldquo;open door policy&rdquo;); verifies that pay and benefits are appropriate for labor market; celebrates the success of employees in a public way; works with Human Resources to maximize employee engagement and monitor local labor environment to address issues as needed. 
Revenue Management
Works with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction; established revenue strategy that supports the hotel&rsquo;s positioning in local market; ensures demand forecasting and sound revenue practices are in place to maximize yield; identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controls labor and capital expenses. 
Owner Relations
Builds strong rapport with property owners through proactive and on-going communication; keeps owner informed of brand initiatives and guest experiences; provides owners with in-depth analysis of property performance, incorporating guest, financial and employee business data; manages an effective balance between owner interests and Marriott brand interests and develops solutions that create value for both; develops and effectively promotes ideas for improving property service and profitability to ownership. 
Customer and Public Relations Management
Interacts with guests and other customers on a frequent basis to obtain feedback about their experiences on property; utilizes guest/customer feedback to recognize outstanding employee service performance and improve service delivery; emphasizes and holds leadership team accountable for addressing service failures or potential service failures, and for developing innovative ways to exceed guest expectations; establishes presence in the market by actively promoting an exemplary property/brand image, involving oneself in the local community, and by developing strategic alliances with local officials, businesses, and customers; anticipates needs of large groups or high profile guests in order to deliver flawless service; verifies that products, services, and events attain the appropriate publicity (&ldquo;PR buzz&rdquo;). 
Company/Brand Policy, Procedures, and Standards Compliance
Verifies property compliance with legal, safety, operations, labor, and Marriott brand product and service standards; conducts both routine and short-notice quality assurance audits with specific departments; holds employees accountable for performing audits on a regular basis; conducts detailed walk-throughs to ensure building, public areas, kitchen, and grounds are well-maintained, safe, and meet or exceed guest expectations; validates that employees are appropriately trained and performing to standard.</div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

General Manager - The St. Regis Al Mouj Muscat Resort

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25104845
 
 
 
 Job Category
 
 Property Leadership
 
 
 
 Location
 
 The St. Regis Al Mouj Muscat Resort, Al Mouj, Muscat, Oman, Oman,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership. Verifies implementation of service strategy and initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share. Holds property leadership team accountable for strategy execution, and guides their individual professional development. The position verifies that sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Verifies that the objectives and goals of Marriott and property owners work together to achieve brand positioning and success. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years&rsquo; experience in the management operations, sales and marketing, finance and accounting, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years&rsquo; experience in the management operations, sales and marketing, finance and accounting, or related professional area.
 
 
 </li>
 </ul>
 
 Preferred:
 
 
 
 <ul>
 <li>
 General Manager experience in limited or full-service property.
 </li>
 <li>
 Ability and willingness to work flexible hours including weekends, holidays and late nights.
 </li>
 <li>
 Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.
 
 
 </li>
 </ul>
 
 JOB SPECIFIC TASKS
 
 
 
 
 Business Strategy Development
 
 
 
 Stays current with industry trends and monitors strengths and weakness of competition; explores new business opportunities; develops business plans designed to maximize property customer satisfaction, profitability, and market share; ensures property business plans are aligned with the hotel&rsquo;s business strategies; translates Marriott global strategic plan into one that can be executed on property.
 
 
 
 Business Strategy Execution
 
 
 
 Executes business plans designed to maximize property customer satisfaction, profitability, and market share; ensures that property business plans and employees are aligned with business strategies; holds property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluates the success of property business strategies to inform future business plan enhancements; continually ensures business plans and actions have a positive impact on property performance.
 
 
 
 Sales and Marketing
 
 
 
 Works closely with Sales and Marketing team to develop revenue generating strategies for property; identifies new business leads, develops tailored sales approach, and actively pursues leads with Sales and Marketing team; validates that sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals; verifies that property leaders understand and leverage Marriott demand engines to full potential; augments guest preference for property through booking ease and quality interactions with sales force.
 
 
 
 Talent Management and Organizational Capability
 
 
 
 Creates a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement; coaches Executive Committee by providing specific feedback and holds them accountable for performance; creates learning and development opportunities for employees; creates and effectively executes development plans for both direct reports based on their individual strengths, development needs, and career aspirations; ensures all managers are doing the same for their direct reports; identifies resource needs to strengthen property team; creates succession plans for future job openings; actively supports the staffing process; ensures effective work processes, systems and teamwork are in place to maximize individual and overall property performance.
 
 
 
 Business Information Analysis
 
 
 
 Reviews business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction; analyzes business information to proactively address changing market conditions, ensure property operates within budgetary guidelines, and achieves profit margin goals; uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business information into business plans.
 
 
 
 Employee and Labor Relations
 
 
 
 Verifies that all employees are treated fairly, and with respect; builds rapport with employees by fostering an environment of open communication and spending time with employees on the frontlines; makes self-available to employees (&ldquo;open door policy&rdquo;); verifies that pay and benefits are appropriate for labor market; celebrates the success of employees in a public way; works with Human Resources to maximize employee engagement and monitor local labor environment to address issues as needed.
 
 
 
 Revenue Management
 
 
 
 Works with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction; established revenue strategy that supports the hotel&rsquo;s positioning in local market; ensures demand forecasting and sound revenue practices are in place to maximize yield; identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controls labor and capital expenses.
 
 
 
 Owner Relations
 
 
 
 Builds strong rapport with property owners through proactive and on-going communication; keeps owner informed of brand initiatives and guest experiences; provides owners with in-depth analysis of property performance, incorporating guest, financial and employee business data; manages an effective balance between owner interests and Marriott brand interests and develops solutions that create value for both; develops and effectively promotes ideas for improving property service and profitability to ownership.
 
 
 
 Customer and Public Relations Management
 
 
 
 Interacts with guests and other customers on a frequent basis to obtain feedback about their experiences on property; utilizes guest/customer feedback to recognize outstanding employee service performance and improve service delivery; emphasizes and holds leadership team accountable for addressing service failures or potential service failures, and for developing innovative ways to exceed guest expectations; establishes presence in the market by actively promoting an exemplary property/brand image, involving oneself in the local community, and by developing strategic alliances with local officials, businesses, and customers; anticipates needs of large groups or high profile guests in order to deliver flawless service; verifies that products, services, and events attain the appropriate publicity (&ldquo;PR buzz&rdquo;).
 
 
 
 Company/Brand Policy, Procedures, And Standards Compliance
 
 
 
 Verifies property compliance with legal, safety, operations, labor, and Marriott brand product and service standards; conducts both routine and short-notice quality assurance audits with specific departments; holds employees accountable for performing audits on a regular basis; conducts detailed walk-throughs to ensure building, public areas, kitchen, and grounds are well-maintained, safe, and meet or exceed guest expectations; validates that employees are appropriately trained and performing to standard.
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Omran Group OM

<div>
 
 
 Purpose:
 
 
 
 Functions as the primary strategic business leader of the hotel with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to the Owners (OMRAN).
 
 
 Overall responsibilities include but are not limited to the following:
 
 <ul>
 <li>
 Establishing a strong market presence and reputation in the market through proactive sales activities.
 </li>
 <li>
 Verifying implementation of service strategy and initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share.
 </li>
 <li>
 Aligning individual and team actions with strategies and plans to drive business results.
 </li>
 <li>
 Aiming to push to grow top line performances based on pre-agreed targets.
 </li>
 <li>
 Building a strong working relationship with owner (Omran) and the brand operator through proactive communication, setting and managing expectations and delivering solid business results
 </li>
 <li>
 Striving to create an efficient cost structure through effective control of expenses and maintain a cost structure and focus on enhancing the operational efficiencies through better control of expenses.
 </li>
 <li>
 Aiming for service excellence above competitive set.
 </li>
 <li>
 Improving and maintaining positive morale and motivation levels amongst staff
 </li>
 <li>
 Placing an emphasis from the onset on sustainable local economic value creation; including to:
 </li>
 </ul>
 
 o improve Omanisation levels and development of local talent into key positions,
 
 
 o procurement of locally produced goods and services, and
 
 
 o the localization and emphasizing on the cultural context of our guests&rsquo; experience.
 
 
 o building strong relationships with local officials, businesses, and customers.
 
 
 
 Job Specific Tasks:
 
 
 <ul>
 <li>
 
 Business Strategy Development:
 
 Staying current with industry trends and monitoring strengths and weakness of competition; exploring new business opportunities; developing business plans designed to maximize property customer satisfaction, profitability, and market share; ensuring property business plans are aligned with the hotel&rsquo;s business strategies.
 </li>
 <li>
 
 Business Strategy Execution:
 
 Executing business plans designed to maximize property customer satisfaction, profitability, and market share; ensuring that property business plans and employees are aligned with business strategies; holding property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluating the success of property business strategies to inform future business plan enhancements; continually ensuring business plans and actions have a positive impact on property performance.
 </li>
 <li>
 
 Sales and Marketing:
 
 Working closely with Sales and Marketing team to develop revenue generating strategies for property; identifying new business leads, developing tailored sales approach, and actively pursues leads with Sales and Marketing team; validating that sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals; verifying that property leaders understand and leverage the demand engines to full potential.
 </li>
 <li>
 
 Talent Management and Organizational Capability:
 
 Creating a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement, coaching Executive Committee by providing specific feedback and holding them accountable for performance; creates learning and development opportunities for employees; creates and effectively executes development plans for both direct reports based on their individual strengths, development needs, and career aspirations; ensures all managers are doing the same for their direct reports; identifying resource needs to strengthen property team; creating succession plans for future job openings; actively supports the staffing process; ensuring effective work processes, systems and teamwork are in place to maximize individual and overall property performance.
 </li>
 <li>
 
 Business Information Analysis:
 
 Reviewing business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction; analyzing business information to proactively address changing market conditions, ensuring property operates within budgetary guidelines, and achieving profit margin goals; using business information to identify indicators of product and service successes and opportunities for improvement; integrating business information into business plans.
 </li>
 <li>
 
 Employee and Labor Relations:
 
 Verifying that all employees are treated fairly, and with respect; building rapport with employees by fostering an environment of open communication and spending time with employees on the frontlines; makes self-available to employees (&ldquo;open door policy&rdquo;); verifies that pay and benefits are appropriate for labor market; celebrating the success of employees in a public way; working with Human Resources to maximize employee engagement and monitoring local labor environment to address issues as needed.
 </li>
 <li>
 
 Revenue Management:
 
 Working with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction; established revenue strategy that supports the hotel&rsquo;s positioning in local market; ensuring demand forecasting and sound revenue practices are in place to maximize yield; identifying ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controlling labor and capital expenses.
 </li>
 <li>
 
 Owner Relations:
 
 Building strong rapport with property owners through proactive and on-going communication; keeping owner informed of brand initiatives and guest experiences; providing owners with in-depth analysis of property performance, incorporating guest, financial and employee business data; managing an effective balance between owner interests and the operator&rsquo;s brand interests and develops solutions that create value for both; develops and effectively promotes ideas for improving property service and profitability to ownership.
 </li>
 <li>
 
 Customer and Public Relations Management:
 
 Interacting with guests and other customers on a frequent basis to obtain feedback about their experiences on property; utilizing guest/customer feedback to recognize outstanding employee service performance and improve service delivery; emphasizing and holds leadership team accountable for addressing service failures or potential service failures, and for developing innovative ways to exceed guest expectations; establishing presence in the market by actively promoting an exemplary property/brand image, involving oneself in the local community, and by developing strategic alliancing with local officials, businesses, and customers; anticipating needs of large groups or high profile guests in order to deliver flawless service; verifying that products, services, and events attain the appropriate publicity.
 </li>
 <li>
 
 Company/Brand Policy, Procedures, and Standards Compliance:
 
 Verifying property compliance with legal, safety, operations, labor, and brand product and service standards; conducting both routine and short notice quality assurance audits with specific departments; holds employees accountable for performing audits on a regular basis; conducting detailed walk-throughs to ensure building, public areas, kitchen, and grounds are well-maintained, safe, and meet or exceed guest expectations; validating that employees are appropriately trained and performing to standard.
 </li>
 </ul>
 
 
 
 
 
 Education &amp; Experience
 
 
 
 
 <ul>
 <li>
 :
 
 A minimum of five years&rsquo; experience as a General Manager in an internationally branded full-service luxury hotel is considered essential for any candidate applying for this pos
 </li>
 <li>
 t,At least 10 years of experience in the executive management of operations, sales and marketing, food and beverage or related professional area of luxury hospitalit
 </li>
 <li>
 y.Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance, and Degree from an accredited universit
 </li>
 </ul>
 
 
 
 y.
</div>

General Manager - (Hospitality portfolio - OMRAN Group)

AL Wessil Holding

JD of Centre ManagerThe Business Centre Manager manages the day- to- day operations of the Business Centre. He/ She will report directly to the Area Manager and will be responsible for the activities of the country. This is a key management position that demands excellent leadership, management skills and vision within the Business Centre.ResponsibilitiesDaily organization of the business center Management of all employees within the center Responsible for the business center occupancy rate Responsible for P&amp;L Dealing with clients and being accessible to them Training and Development Networking Reporting to the HQ in Qatar Setting good behaviors and leading by example Maintaining productivity and standards Respect policies and proceduresGeneral ExperienceBusiness Centre and /or service industry experience Proven sales management track record Excellent organizational skills Knowledge of local market and regulations Proven sales management track record Excellent communication and coaching skills Good relationship builder Self driven, Trustworthy, Ambitious Bilingual - English Arabic preferredAbility to deal with different nationalities and strong verbal and written EnglishJob Type: Full-timePay: Up to RO1,055.000 per monthAbility to commute/relocate:<ul><li>Muscat: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Deadline: 01/09/2025

Business Center Manager

Port of Duqm Company SAOC

<div>
 <ol>
 <li>
 Role Objective
 </li>
 </ol>
 
 
 JOB CONTENT
 
 
 
 To support the commercial department by playing a proactive role in its smooth operation by performing a range of routine and non-routine tasks; generating reports; general administration and office management tasks; managing invoices and payments; supporting a diverse group of stakeholders with special focus on after sales client support; and playing the supportive link between the commercial, finance, and operations department.
 
 
 
 
 
 2. Duties and Responsibilities
 
 
 
 
 Operational:
 
 
 
 <ol>
 <li>
 Act as a key point of contact and perform after sales client support.
 </li>
 <li>
 Coordinate between marketing and operations department as and when required to provide high level of customer service.
 </li>
 <li>
 Maintain smooth running and efficient office operations in the commercial department.
 </li>
 <li>
 Collect and keep track of operating costs from operations department.
 </li>
 <li>
 Compile and translate feedback from marketing and operations department in order to accurately prepare invoices.
 </li>
 <li>
 Manage invoices and payments; raising invoices to customers; following up on payments; and maintaining accurate financial records.
 </li>
 <li>
 Prepare monthly reports relevant to the cargo traffic through the port.
 </li>
 <li>
 Provide administrative support to the department by scheduling meetings, scheduling conference calls, preparing the necessary documents for meetings, and recording the minutes of meeting (MoM).
 </li>
 <li>
 Perform the management of general enquirers.
 </li>
 </ol>
 
 
 
 <ol>
 <li>
 Liaising with other internal departments and networks as required by the Senior Commercial Manager.
 </li>
 <li>
 Complete any reasonable tasks assigned from time to time by the Senior Commercial Manager.
 </li>
 <li>
 TOS: Mastering IFS and TOS linking Operation and Finance linking with Commercial.
 </li>
 </ol>
 
 
 
 
 
 
 People Development:
 
 
 
 <ol>
 <li>
 Embrace and drive continuous Human Capital improvements through business driven initiatives or as directed by Port of Duqm Human Resources Department.
 </li>
 <li>
 Complete the necessary tasks as requested by Management/Directors on people development areas.
 </li>
 </ol>
 
 
 
 
 
 MINIMUM EDUCATION &amp; QUALIFICATIONS
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Bachelor degree in Marketing, commercial, management or maritime related studies, or as per the Minimum Qualifications and Experiences matrix in PODC.
 </li>
 </ul>
 
 
 Experience:
 
 
 <ul>
 <li>
 0-2 years of relevant experience, or as per the Minimum Qualifications and Experiences matrix in PODC.
 </li>
 </ul>
 
 
 
 
 
 The ministry of labour Requirements to apply for the Program:
 
 
 <ul>
 <li>
 The applicant must be register as a job seeker, or at least three months must have passed since their resignation if they were previously employed.
 </li>
 <li>
 The candidate must not have previously benefited from any government or privet initiative.
 </li>
 <li>
 Their work experience must not exceed three years.
 </li>
 <li>
 The applicant must not be older than 35 years old.
 </li>
 </ul>
 
 
</div>

Commercial Support Officer (Ministry of labour Program)

Confidential

<div>
 
 Our client in the investment industry is looking to hire an Omani Senior Administrative Officer for their company. Ideal candidate will report to the Senior Manager Operations.
 
 
 Responsibilities:
 
 
 
 Property Management
 
 
 
 &squf; Lead and supervise the administration team and daily office operations
 
 
 &squf; Manage service contracts, government submissions, company registration renewals
 
 
 &squf; Liaise with government entities (e.g., Ministry of Labour, Municipality, ROP)
 
 
 &squf; Review and approve documentation before submission to external parties
 
 
 &squf; Prepare reports, assist with budgeting, and monitor administrative costs
 
 
 &squf; Provide general administrative support to management and staff
 
 
 &squf; Coordinate with vendors and service providers for procurement and logistics Administrative
 
 Operations
 
 
 
 &squf; Facilitate the companies procurement requirements
 
 
 &squf; Facilitate with marketing and positioning requirements for the company
 
 
 &squf; Prepare RFPs (Requests for Proposal).
 
 
 &squf; Support procurement and vendor evaluation processes assist in drafting Arabic letters.
 
 
 &squf; Support departmental logistics as needed.
 
 
 &squf; Handle billing tasks, internal memos, and reporting.
 
 
 &squf; Liaise with external contacts including local authorities and partner organizations to support smooth administration.
 
 
 
 HR Support Responsibilities
 
 
 
 &squf; Assist HR Manager with the necessary HR requirements
 
 
 &squf; Coordinate with PROs for employee visa processing, renewals, and labor cards.
 
 
 
 
 
 
 Requirement
 
 
 <ul>
 <li>
 Minimum of 8 years of experience in Business Administration or a related field.
 </li>
 <li>
 Bachelor&rsquo;s degree in business administration or a related field
 </li>
 <li>
 Excellent leadership, communication, and problem-solving skills
 </li>
 <li>
 Proficiency in Microsoft Office Suite
 </li>
 <li>
 Experience coordinating with local authorities and ministries
 </li>
 </ul>
</div>

Senior Administrative Officer

Explore 187+ General manager in Muscat this September. Find roles across top companies and apply now to boost your career.

187 general manager jobs IN Muscat

General Manager

General Manager - The St. Regis Al Mouj Muscat Resort

General Manager - The St. Regis Al Mouj Muscat Resort

General Manager - (Hospitality portfolio - OMRAN Group)

Business Center Manager

Commercial Support Officer (Ministry of labour Program)

Senior Administrative Officer