sales manager

operations manager

deputy general manager (dgm) Jobs in Muscat

deputy general manager (dgm)

finance manager

general manager of operations (setup & transition manager) Jobs in Muscat

general manager of operations (setup & transition manager)

general manager

Confidential

<div>
 <p>
  An upcoming shopping mall is looking to hire a General Manager for their company. The GM is responsible for the overall leadership, performance, and strategic direction of a group of malls. The role ensures profitability, operational excellence, strong tenant partnerships, financial sustainability, and a superior customer experience across all properties. The GM leads all functional heads&mdash;including Operations, Marketing &amp; Leasing, Administration/HR/IT/Legal, and Finance&mdash;and ensures alignment with the company&rsquo;s vision and business objectives.
 </p>
 <p>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   Strategic Leadership &amp; Business Direction
  </strong>
 </p>
 <ul>
  <li>
   Develop and execute the long-term strategy for the mall portfolio, including growth, positioning, and competitive differentiation.
  </li>
  <li>
   Define annual business objectives, financial targets, and performance expectations for all malls.
  </li>
  <li>
   Oversee portfolio-wide decisions related to asset enhancement, renovation, expansion, and modernization.
  </li>
  <li>
   Evaluate new business opportunities and strategic partnerships that enhance footfall, revenue, and brand value.
  </li>
 </ul>
 <p>
  <strong>
   2.Financial &amp; Commercial Performance Management
  </strong>
 </p>
 <ul>
  <li>
   Own the full P&amp;L for the mall group, ensuring sustainable growth in revenue, operating income, and profitability.
  </li>
  <li>
   Review consolidated financial performance monthly with the Finance Manager and take corrective action where required.
  </li>
  <li>
   Approve budgets, forecasts, CapEx plans, and major expenditures.
  </li>
  <li>
   Assess commercial performance including occupancy levels, rental yields, tenant mix, and non-rental income streams.
  </li>
 </ul>
 <p>
  <strong>
   3.Operational Excellence &amp; Mall Performance Oversight
  </strong>
 </p>
 <ul>
  <li>
   Provide strategic oversight to the Operations Manager on all operational, maintenance, engineering, and facility-related activities.
  </li>
  <li>
   Ensure service quality, safety, compliance, and operating standards are consistently met across all malls.
  </li>
  <li>
   Monitor mall performance, visitor experience, operational KPIs, and tenant satisfaction.
  </li>
  <li>
   Support improvements in SOPs, efficiency, and cost management across all properties.
  </li>
 </ul>
 <p>
  <strong>
   4.Leasing, Marketing &amp; Business Development Leadership
  </strong>
 </p>
 <ul>
  <li>
   Guide the Head of Marketing/Leasing in developing mall positioning, annual marketing strategy, and leasing plans.
  </li>
  <li>
   Approve tenant mix strategy, anchor tenant negotiations, and major leasing deals.
  </li>
  <li>
   Support business development initiatives, brand partnerships, and revenue-generating opportunities.
  </li>
  <li>
   Ensure marketing investments deliver measurable impact on footfall, sales, and brand presence.
  </li>
 </ul>
 <p>
  <strong>
   5.Administration, Legal, HR &amp; IT Governance
  </strong>
 </p>
 <ul>
  <li>
   Oversee the Head of Administration to ensure effective HR, legal compliance, IT systems, and general administrative services across all malls.
  </li>
  <li>
   Approve major HR decisions including manpower planning, succession, and senior-level hiring.
  </li>
  <li>
   Ensure operational policies, legal documentation, and organizational governance frameworks are in place.
  </li>
 </ul>
 <p>
  <strong>
   6.Stakeholder, Government &amp; External Relations
  </strong>
 </p>
 <ul>
  <li>
   Maintain strong relationships with investors, board members, government authorities, and major tenants.
  </li>
  <li>
   Represent the company at external forums, regulatory engagements, and industry associations.
  </li>
  <li>
   Ensure compliance with all statutory requirements including municipal approvals, safety regulations, and commercial rules.
  </li>
 </ul>
 <p>
  <strong>
   7.Leadership, Culture &amp; Team Development
  </strong>
 </p>
 <ul>
  <li>
   Build a high-performing leadership team with clear accountability and collaboration across functions.
  </li>
  <li>
   Promote a culture of operational discipline, customer focus, innovation, and ethical conduct.
  </li>
  <li>
   Mentor and develop senior managers, ensuring leadership pipeline and succession readiness.
  </li>
  <li>
   Foster cross-functional alignment between Operations, Leasing, Finance, Marketing, and Administration.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Experience
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business, Management, Engineering, Real Estate, or related field; MBA preferred.
  </li>
  <li>
   10+ years of leadership experience, with significant exposure to mall operations, retail real estate, or multi‑site management.
  </li>
  <li>
   Proven ability to lead diverse teams and manage multiple properties simultaneously.
  </li>
  <li>
   Strong understanding of mall operations, leasing, finance, marketing, and corporate governance.
  </li>
 </ul>
 <p>
  <strong>
   Key Competencies
  </strong>
 </p>
 <ul>
  <li>
   Strategic thinking and commercial acumen
  </li>
  <li>
   Leadership and team‑building capability
  </li>
  <li>
   Decision‑making and problem‑solving ability
  </li>
  <li>
   Financial and business performance management
  </li>
  <li>
   Stakeholder and tenant relationship management
  </li>
  <li>
   Communication and influencing skills
  </li>
  <li>
   Operational discipline and excellence focus
  </li>
  <li>
   Customer and service orientation
  </li>
  <li>
   Governance, compliance, and risk awareness
  </li>
  <li>
   Integrity and professional conduct
  </li>
 </ul>
 <p>
 </p>
</div>


General Manager

Green Umbrella Recruitment

<div><h3 class="jobSectionHeader"><b>Job Information</b></h3>
<ul><div><p>Date Opened</p>
<div>10/16/2025
</div></div><div><p>Job Opening Status</p>
<div>In-progress
</div></div><div><p>Job Type</p>
<div>Full time
</div></div><div><p>Industry</p>
<div>Property &amp; Real Estate
</div></div><div><p>Work Experience</p>
<div>Minimum of 12 - 15 years&rsquo; experience in Financial Accounting or asset, retail management, mall management industry preferred.
</div></div><div><p>City</p>
<div>Central Salalah
</div></div><div><p>State/Province</p>
<div>Masqat
</div></div><div><p>Country</p>
<div>Sultanate of Oman
</div></div><div><p>Zip/Postal Code</p>
<div>0000</div></div></ul></div>
<br><div><p>Manage on-site delivery of the assigned development projects to ensure alignment with agreed timelines, technical. specifications &amp; designs, project budget as well as alignment with company&rsquo;s overall strategic and operational objectives</p><p><b><br>
Key Responsibilities</b></p><p><br>
Mange and lead to enhance returns from assets in accordance with the financial targets outlined. Ensure operationalization and effective management of the portfolios. In Summary, the GM is the over all in charge of the operation and the financials wellbeing of the organization. This includes all the activities associated with attracting tenants (Marketing), leasing out, maintaining and managing tenants&rsquo; affairs, bringing footfall into the property (Marketing and Activities), collection and cash flow, expenditure budgeting and management thereof all the way to managing banks and producing audited Financials on annual basis. The role also covers all aspects associated with Operating safely in manner that is clean, safe and attractive to both tenants and shoppers.</p><p><br>
Core Responsibilities:</p><br>
<ul><li>
Manage all related aspects, activities and performance of the company.<br>
</li><li>
Liaise with other stakeholders, government and local authorities to assure highest synergy &amp; collaboration.<br>
</li><li>
Manage both current and long-term financial requirements of the SPV including but not limited to liaison with the lenders, banking and financial institution to optimize the cost of financing.<br>
</li><li>
Manage the budgets and financial processes associated.<br>
</li><li>
Contributing to the management accounting processes, credit control and other associated financial activities associated with operations. Prepare and review CAPEX &amp; OPEX for the asset.<br>
</li><li>
Manage day-to-day operations and operations team in terms of Presentation, Security, Safety, Cleaning, Engineering, Facilities and Ambience. Developing delivery strategy, establishing agreed service levels and developing audit and review process to ensure KPI&rsquo;s are achieved.<br>
</li><li>
Manage the delivery of all services , including self-delivered and third-party suppliers, to ensure delivery is on time, to the required level and within financial limits. Ensure suppliers are selected according to their suitability and managed through an effective third party supply chain management process with clear and agreed service levels.<br>
</li><li>
Manage all relationships associated , including (but not limited to), staff, retailers, suppliers, local authorities.<br>
</li><li>
Explore and suggest to the Management additional revenue streams by capitalizing in areas utilized within the company which can be converted in a revenue generating area.<br>
</li><li>
Lead and deliver an effective crisis management and business continuity response, ensuring that people, environment, assets and reputation are preserved and maintained always.<br>
</li><li>
Communicate and report to BOD on matters relating to property, operations and other associated areas of the company.<br>
</li><li>
Managing banks affairs with reference to debts and operational accounts and requirements.<br>
</li><li>
Production of the Financials and the Audit activities associated with such process.<br>
</li><li>
Human Resource affairs (Attracting, Recruiting, Remuneration, Performance and Award)<br>
</li><li>
Managing procurements activities (Planning, Sourcing, Selecting, Suppliers Affairs, Approvals etc)<br>
</li><li>
Manage Sales and Marketing activities and social media, events etc.<br>
</li><li>
Devise a year-round marketing plan (including al Khareef festival activities) and ensure effective execution<br>
</li><li>
Ensure the cleanness and high genic of the place as well as safety of operation in liaison with the Facility Management Contractor.<br>
<b>Team Development:</b><br>
</li><li>
Manage the development of workforce plan for the department to ensure the availability of right resources in coordination with the HR &amp; Admin department, , have an optimum team size for optimal utilization of their caliber, to stay lean and mean to achieve the goal congruence i.e. maximization of company&rsquo;s value.<br>
</li><li>
Set departmental objectives, manage, and track the team&rsquo;s performance, as well as manage the development of capabilities within the team to maximize productivity and enhance overall department performance.<br>
</li><li>
Mentor, coach, motivate and challenge teams providing opportunities for continuous growth and development.<br>
</li><li>
Provide knowledge exchange/enhancement opportunities through job rotation.</li></ul><p><b><br>
Key Performance Indicators</b></p><br>
<ul><li>
Timely creation of the Asset &amp; Retail strategy.<br>
</li><li>
Timely monitoring and reporting of asset portfolios.<br>
</li><li>
Achievement of retail leasing targets.<br>
</li><li>
Number of leasing renewals achieved as per target.<br>
</li><li>
Number of new retail opportunities identified and closed as per target.<br>
</li><li>
Implementation of marketing strategy for retail as per project timeline.<br>
</li><li>
Timely maintenance of facilities and look &amp; feel.<br>
</li><li>
Zero safety hazards and zero cases of non-compliance<br>
</li><li>
Number of compliance related risks resolved for the department within deadline<br>
</li><li>
Delivery of the budget and responsibility for the P&amp;L of the company</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><p><b>
Education</b></p><p><br>
Bachelor&rsquo;s degree in Accounts/Finance or any equivalent Degree</p><p><br>
Preferred master&rsquo;s degree in business administration</p><p><b><br>
Experience</b></p><p><br>
Minimum of 12 - 15 years&rsquo; experience in Financial Accounting or asset, retail management, mall management industry preferred.</p></div><div></div>

<div><h3 class="jobSectionHeader"><b>Job Information</b></h3>
<ul><div><p>Date Opened</p>
<div>06/22/2025
</div></div><div><p>Job Opening Status</p>
<div>In-progress
</div></div><div><p>Job Type</p>
<div>Full time
</div></div><div><p>Industry</p>
<div>Engineering
</div></div><div><p>Work Experience</p>
<div>10+ Years
</div></div><div><p>City</p>
<div>Muscat
</div></div><div><p>State/Province</p>
<div>Masqat
</div></div><div><p>Country</p>
<div>Sultanate of Oman
</div></div><div><p>Zip/Postal Code</p>
<div>0000</div></div></ul></div>
<br><div><h1 class="jobSectionHeader"><b>Job</b><b> </b><b>Purpose:</b></h1><p><br>
The Deputy General Manager (DGM) is responsible for overseeing the day-to-day operations of the company, ensuring alignment with Company&rsquo;s strategic goals. The DGM acts as a key advisor to the CEO, providing input on business decisions and helping to shape the company&rsquo;s future direction. In the absence of the General Manager (GM), the DGM will assume full responsibilities of the GM, ensuring continuity of leadership and decision-making. This includes overseeing operations, planning, project management, and ensuring seamless coordination among various departments.</p><p></p><h1 class="jobSectionHeader"><b><br>
Key</b><b> </b><b>Responsibilities:</b></h1><p><br>
Departmental Oversight and Coordination:</p><p></p><div><br>
Operations Management:<br>
</div><ul><li>
Supervise the Operations Department, ensuring the effective execution of civil and infrastructure projects, including oil &amp; gas pipeline engineering.<br>
</li><li>
Monitor key performance indicators (KPIs) for ongoing projects to ensure they meet time, budget, and quality targets.<br>
</li>
Oversee critical operational functions such as design, QA/QC, HSE, and project management.<br>
<li>
</li></ul><div>
Planning &amp; Project Management:<br>
</div><ul><li>
Ensure the Planning &amp; Project Management department delivers effective project schedules, resource allocation, and cost control.<br>
</li><li>
Ensure optimal client relationships and customer satisfaction are maintained throughout project lifecycles.<br>
</li><li>
Oversee the development and implementation of project management methodologies to enhance project efficiency<br>
</li></ul><div>
Cross-Departmental Coordination:
<br>
</div><ul><li>Facilitate collaboration between departments, ensuring consistent communication and integration of work processes.<br>
</li><li>
Ensure that operations and planning activities are aligned with company goals and client expectations.<br>
</li></ul><div>
Strategic Advisory and Leadership:</div><div></div><div><br>
Support the CEO:<br>
</div><ul><li>
Act as a key advisor to the CEO, offering insights into operational performance, resource allocation, and market opportunities.<br>
</li><li>
Assist in the development and execution of the company&rsquo;s strategic plan.<br>
</li><li>
Represent the CEO and make executive decisions in their absence.<br>
</li></ul><div>
Leadership Across Departments:<br>
</div><ul><li>
Provide leadership and mentorship to department managers, fostering a culture of accountability, innovation, and continuous improvement.<br>
</li><li>
Ensure that department heads are empowered to make decisions that align with the company&rsquo;s values and objectives.<br>
</li></ul><div>
General Manager Duties (In Absence of GM):</div><div></div><div><br>
Operational Decision-Making:<br>
</div><ul><li>
Lead the day-to-day operations of the company, ensuring smooth execution of all projects and business activities.<br>
</li><li>
Make high-level decisions regarding resource allocation, project timelines, and financial management.<br>
</li><li>
Oversee the performance of the senior management team, ensuring alignment with strategic goals.<br>
</li></ul><div>
Financial Oversight:<br>
</div><ul><li>
Oversee the company&rsquo;s financial performance, ensuring adherence to budgets and financial plans.<br>
</li><li>
Collaborate with the Finance &amp; HR Manager to ensure financial transparency and prudent financial management.</li></ul><div></div><div><br>
Reporting:<br>
</div><ul><li>
Provide regular reports to the CEO on operational performance, project milestones, and financial health.<br>
</li><li>
Prepare detailed reports for the Board of Directors as necessary, particularly in the absence of the GM.<br>
</li></ul><div>
Safety and Quality Assurance:<br>
</div><ul><li>
Collaborate with HSE and QA/QC teams to ensure that the highest standards of safety and quality are met on all projects.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><div></div><div><b><br>
Education:</b>
<br>
</div><ul><li>Bachelor&rsquo;s degree in Civil Engineering, Mechanical Engineering, or a related field. Master&rsquo;s degree in Business Administration (MBA) or Engineering Management is a plus.<br>
</li></ul><div><b>
Experience:</b><br>
</div><ul><li>
10+ years of experience in senior management roles within the infrastructure, civil engineering, or oil &amp; gas sectors.<br>
</li><li>
Extensive experience in project management, operations management, and financial oversight.<br>
</li><li>
Prior experience in managing cross-functional teams and departments.<br>
</li></ul><div><b>
Skills:</b><br>
</div><ul><li>
Exceptional decision-making, leadership, and problem-solving abilities.<br>
</li><li>
Strong communication and interpersonal skills, with the ability to manage relationships with clients, partners, and internal teams.<br>
</li><li>
Proficiency in project management software and tools (e.g., Primavera, MS Project).<br>
</li><li>
Financial acumen and experience in budgeting, forecasting, and financial analysis.<br>
</li><li>
Career Path and Development Opportunities:<br>
</li><li>
Promotion Opportunities:<br>
</li><li>
Potential to transition into the permanent General Manager role after the temporary assignment.<br>
</li><li>
Future opportunities for C-suite positions, such as COO or CEO, depending on performance and company growth.</li></ul></div><div></div>

Deputy General Manager (DGM)

<div><h3 class="jobSectionHeader"><b>Job Information</b></h3>
<ul><div><p>Date Opened</p>
<div>12/01/2025
</div></div><div><p>Job Opening Status</p>
<div>In-progress
</div></div><div><p>Job Type</p>
<div>Full time
</div></div><div><p>Industry</p>
<div>Energy and Utilities
</div></div><div><p>Work Experience</p>
<div>8+ Years
</div></div><div><p>City</p>
<div>Muscat
</div></div><div><p>State/Province</p>
<div>Masqat
</div></div><div><p>Country</p>
<div>Sultanate of Oman
</div></div><div><p>Zip/Postal Code</p>
<div>0000</div></div></ul></div>
<br><div><div><p>The Setup &amp; Transition Manager will play a central role in the establishment and operationalization of a new licensed entity responsible for electricity distribution, supply, and renewable generation across Industrial Cities.</p><p><br>
This role is responsible for managing the setup process, including coordination with consultants, regulators, management, the incumbent operator, and other key stakeholders to achieve the successful transfer of network assets and business operations to power in preparation for and achievement of commencement of Commercial Operations.</p><p><br>
While the initial focus will be on program management, coordination, business and technical due diligence necessary for a smooth transition from, ensuring business readiness, operational continuity, and compliance with Omani electricity regulations, the intent is for the position to evolve into a senior management post within the final organization structure.</p><p></p><p><b><br>
Key Responsibilities</b></p><p><b><br>
Company Setup &amp; Transition Management</b></p><br>
<ul><li>
 Lead and coordinate all activities relating to the setup and licensing of power, including preparation of organizational, technical, and regulatory documentation.<br>
</li><li>
Work closely with consultants, legal advisors, and regulators (Ministry of Energy &amp; Minerals, etc.) to align on compliance and approval requirements.<br>
</li><li>
Oversee the handover and due diligence of network assets, customer data, and operational systems from NEDC to Company's Power.<br>
</li><li>
Support development of MP&rsquo;s Business Plan, O&amp;M plan, and Commercial Launch Plan.</li></ul><p><b><br>
Stakeholder Coordination</b></p><br>
<ul><li>
Serve as the focal point for coordination between regulatory authorities to ensure timely delivery of project milestones.<br>
</li><li>
Facilitate regular working group meetings, progress reviews, and regulatory submissions.<br>
</li><li>
Manage communication with customers and key industrial stakeholders regarding the transition process.<br>
</li><li>
Align long-term renewable integration with national visions (Oman Vision 2040, etc)</li></ul><p><b><br>
Operational Readiness</b></p><br>
<ul><li>
Support the preparation of operational procedures, asset management systems, and safety frameworks in line with Omani electricity sector regulations.<br>
</li><li>
Ensure all operational activities are aligned with Royal Decree 78/2004, Distribution &amp; Grid Codes, and AER Small-Scale Solar PV Guidelines.</li></ul></div><ul><li>
Lead the development of Company Power&rsquo;s organizational structure, including defining departmental responsibilities, preparing Job Descriptions (JDs), and establishing master plans for the technical and operational teams.<br>
</li><li>
Contribute to defining roles, responsibilities, and competence requirements for key technical personnel &mdash; including the future Responsible Person position.<br>
</li><li>
Perform sensitivity analysis and scenario planning to support decision-making.</li></ul><p><b><br>
Reporting &amp; Performance Monitoring</b></p><br>
<ul><li>
Provide regular updates to the shareholders on project progress, challenges, and risk mitigation measures.<br>
</li><li>
Prepare documentation and reports required for APSR and other authority submissions.<br>
</li><li>
Maintain accurate project records and ensure full compliance with Company governance standards.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><p><b>
Key Qualifications Education:</b></p><br>
<ul><li>
Bachelor&rsquo;s degree in electrical engineering, Renewable Energy, Power Systems, or a related Management field.<br>
</li><li>
Professional certifications (e.g., PMP, Chartered Engineer, NEBOSH, or Grid Integration certificates) are an advantage.</li></ul><p><b><br>
Experience:</b></p><ul><li><b><br>
8+ years of experience in transmission, distribution, and supply companies.</b><br>
</li><li><b>
Proven track record in project management, asset transfer, utility transition programs, and power system planning.</b><br>
</li><li><b>
Experience &amp; familiarity with Oman&rsquo;s energy sector, grid codes, and regulatory framework(s) is preferred.</b></li></ul><p><b><br>
Technical Skills:</b></p><br>
<ul><li>
Proficiency in Distribution Code, Grid Code, and APSR guidelines.<br>
</li><li>
Asset management systems and O&amp;M best practices.<br>
</li><li>
Strong knowledge of grid codes, transmission systems, and renewable integration strategies.<br>
</li><li>
Advanced data analysis, forecasting, and energy yield assessment (AEP) capabilities.</li></ul><p><b><br>
Key Competencies</b></p><br>
<ul><li>
Strong leadership and project management skills.<br>
</li><li>
Ability to collaborate with cross-functional teams and external stakeholders.<br>
</li><li>
Excellent analytical, problem-solving, and decision-making abilities.<br>
</li><li>
Exceptional communication and presentation skills (technical and non-technical audiences), in Arabic and English (written and spoken).</li></ul></div><div></div>

General Manager Of Operations (Setup & Transition Manager)

Hamdan Global

<p><b>Description of GM</b> &ndash; well- experienced in handling projects such Civil, MEP, and Infrastructures. Our client&rsquo;s projects are more on schools, police station projects, and government &amp; PDO projects.</p><p><b>Joining date: Immediately</b></p><p>Job Type: Full-time</p><p>Pay: RO3,300.000 - RO3,500.000 per month</p><p>Work Location: In person</p>

General Manager must have experience in Civil, MEP & Infrastructures

Minor Hotels

<div>
 <p>
  Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
  <br/>
  <br/>
  <br/>
  <br/>
 </p>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <p>
  <strong>
   WHAT WE BELIEVE AND HOW WE CHOOSE TO BEHAVE
   <br/>
   <br/>
  </strong>
 </p>
 <p>
  At
  <strong>
   Tivoli LA VIE Muscat Hotel &amp; Residences
  </strong>
  , we embody a culture of timeless hospitality, sophistication, and warm service. As Tivoli team members, we are committed to the following principles:
  <br/>
  <br/>
 </p>
 <ul>
  <li>
   <p>
    We take pride in the quality of our work, our appearance, and the way we communicate with guests and colleagues.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    We use initiative and sound judgment to find effective solutions for guests and team members.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    We collaborate across all departments to deliver exceptional service at every moment.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    We embrace innovation and continuously seek new ways to enhance the guest experience.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    We treat every guest and colleague with respect, dignity, and care&mdash;everyone is valued.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    We uphold the highest standards of professionalism, honesty, and integrity.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    We represent our hotel and Oman with pride to guests from around the world.
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <p>
  <strong>
   WHY THIS JOB EXISTS
   <br/>
   <br/>
  </strong>
 </p>
 <p>
  This role exists to support the financial effectiveness, accuracy, and integrity of
  <strong>
   Tivoli LA VIE Muscat Hotel &amp; Residences
  </strong>
  , contributing to smooth nightly financial operations and ensuring the timely completion of all audit and reporting functions.
  <br/>
  <br/>
 </p>
 <p>
  As part of the Finance Department, this role safeguards the hotel&rsquo;s financial records, ensures proper internal controls, and maintains compliance with policies and procedures. High ethical standards are essential to sustain the confidence of leaders, colleagues, and external stakeholders, and to uphold the hotel&rsquo;s reputation for excellence.
  <br/>
  <br/>
 </p>
 <p>
  At Tivoli, we value respect, collaboration, and service excellence. We work together to ensure the financial stability of the hotel while supporting the overall guest experience at the highest quality.
  <br/>
  <br/>
 </p>
 <p>
  <strong>
   KEY DUTIES AND RESPONSIBILITIES
   <br/>
   <br/>
  </strong>
 </p>
 <p>
  <em>
   This list highlights the primary duties for the role, but it is not exhaustive. Tivoli team members are expected to proactively support the business and contribute to continuous improvement.
   <br/>
   <br/>
  </em>
 </p>
 <ul>
  <li>
   <p>
    Review and verify all entries made by the Night Auditor daily, ensuring the accuracy of the Gross Revenue Report and timely distribution.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Complete all OPERA system worksheets, including general cashier summaries, deposit verifications, over/short reports, routing checks, miscellaneous vouchers, and petty cash documentation.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Ensure that all charges&mdash;including adjustments, rebates, and miscellaneous postings&mdash;are accurately recorded.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Audit the coding and account allocations for all prior-day rebates, miscellaneous charges, and paid-outs.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Reconcile guest ledger and city ledger totals between OPERA reports and the general ledger; coordinate with the Accounts Receivable Clerk for accuracy.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Prepare and ensure the accuracy of weekly flash reports and submit them to the corporate office according to the required schedule.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Back up all journals at month-end, perform month-end closing tasks, and generate the general ledger interface file.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Properly file and archive all finance-related documents in accordance with company policies.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Reconcile unearned income, membership accounts, and ensure cash balances align with General Cashier and Accounts Payable records.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Follow up on Night Audit discrepancy reports (GIG sheets) and communicate findings to the Accounting Manager.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Maintain a communication logbook with the Night Audit team for accurate handovers.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Support Department Heads by advising on revenue trends, rebate levels, and any variances exceeding acceptable norms; ensure all rebates and adjustments include valid documentation.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Reconcile sales tax payable on a monthly basis.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Perform additional duties as directed by the Director of Finance or Accounting Manager.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Report any cashiering-related system violations immediately to the Director of Finance and Accounting Manager.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Provide coverage for the Night Audit function when required.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Contribute to the hotel&rsquo;s ongoing quality improvement initiatives.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Maintain strong working relationships with other departments to support smooth operations.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Assist guests with telephone or switchboard inquiries when required.
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <p>
  <strong>
   HOW YOU CAN SUCCEED IN THIS ROLE
   <br/>
   <br/>
  </strong>
 </p>
 <p>
  The most successful individuals in this role at
  <strong>
   Tivoli LA VIE Muscat Hotel &amp; Residences
  </strong>
  consistently demonstrate the following qualities:
  <br/>
  <br/>
 </p>
 <p>
  <strong>
   Working with Others
   <br/>
   <br/>
  </strong>
 </p>
 <ul>
  <li>
   <p>
    Anticipate and exceed the needs of guests and colleagues.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Use initiative and sound judgment to resolve issues calmly and efficiently.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Enjoy collaborating with others to achieve shared goals and support the team.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Act with professionalism, respect, and integrity at all times.
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <p>
  <strong>
   Taking Responsibility
   <br/>
   <br/>
  </strong>
 </p>
 <ul>
  <li>
   <p>
    Conduct all financial and operational activities with honesty, fairness, and confidentiality.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Prioritize workload effectively and maintain organized, structured work habits.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Manage time carefully, demonstrate strong attention to detail, and work independently when needed.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Maintain a positive and solution-oriented attitude under pressure.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Review work thoroughly to ensure accuracy.
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <p>
  <strong>
   Delivering Results
   <br/>
   <br/>
  </strong>
 </p>
 <ul>
  <li>
   <p>
    Commit to meeting and exceeding performance standards.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Continuously develop professional skills and technical competencies.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Perform tasks in accordance with established policies, procedures, and internal controls.
    <br/>
    <br/>
   </p>
  </li>
  <li>
   <p>
    Consistently contribute to delivering an exceptional guest experience.
    <br/>
    <br/>
    <br/>
    <br/>
   </p>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <p>
  &bull; College diploma in hotel management or financial majors
  <br/>
  <br/>
  &bull; Previous experience in Front Office
  <br/>
  <br/>
  &bull; Experience with Front Office Systems
  <br/>
  <br/>
  &bull; Good level of English both written and spoken
  <br/>
  <br/>
 </p>
</div>


Income Auditor

TIVOLI

<div><b>Company Description</b><p><br>
Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.</p><b><br>
Job Description</b><p><b><br>
WHAT WE BELIEVE AND HOW WE CHOOSE TO BEHAVE</b></p><p>
At <b>Tivoli LA VIE Muscat Hotel &amp; Residences</b>, we embody a culture of timeless hospitality, sophistication, and warm service. As Tivoli team members, we are committed to the following principles:</p><ul><li><p>
We take pride in the quality of our work, our appearance, and the way we communicate with guests and colleagues.</p></li><li><p>
We use initiative and sound judgment to find effective solutions for guests and team members.</p></li><li><p>
We collaborate across all departments to deliver exceptional service at every moment.</p></li><li><p>
We embrace innovation and continuously seek new ways to enhance the guest experience.</p></li><li><p>
We treat every guest and colleague with respect, dignity, and care&mdash;everyone is valued.</p></li><li><p>
We uphold the highest standards of professionalism, honesty, and integrity.</p></li><li><p>
We represent our hotel and Oman with pride to guests from around the world.</p></li></ul><p><b>
WHY THIS JOB EXISTS</b></p><p>
This role exists to support the financial effectiveness, accuracy, and integrity of <b>Tivoli LA VIE Muscat Hotel &amp; Residences</b>, contributing to smooth nightly financial operations and ensuring the timely completion of all audit and reporting functions.</p><p>
As part of the Finance Department, this role safeguards the hotel&rsquo;s financial records, ensures proper internal controls, and maintains compliance with policies and procedures. High ethical standards are essential to sustain the confidence of leaders, colleagues, and external stakeholders, and to uphold the hotel&rsquo;s reputation for excellence.</p><p>
At Tivoli, we value respect, collaboration, and service excellence. We work together to ensure the financial stability of the hotel while supporting the overall guest experience at the highest quality.</p><p><b>
KEY DUTIES AND RESPONSIBILITIES</b></p><p><i>
This list highlights the primary duties for the role, but it is not exhaustive. Tivoli team members are expected to proactively support the business and contribute to continuous improvement.</i></p><ul><li><p>
Review and verify all entries made by the Night Auditor daily, ensuring the accuracy of the Gross Revenue Report and timely distribution.</p></li><li><p>
Complete all OPERA system worksheets, including general cashier summaries, deposit verifications, over/short reports, routing checks, miscellaneous vouchers, and petty cash documentation.</p></li><li><p>
Ensure that all charges&mdash;including adjustments, rebates, and miscellaneous postings&mdash;are accurately recorded.</p></li><li><p>
Audit the coding and account allocations for all prior-day rebates, miscellaneous charges, and paid-outs.</p></li><li><p>
Reconcile guest ledger and city ledger totals between OPERA reports and the general ledger; coordinate with the Accounts Receivable Clerk for accuracy.</p></li><li><p>
Prepare and ensure the accuracy of weekly flash reports and submit them to the corporate office according to the required schedule.</p></li><li><p>
Back up all journals at month-end, perform month-end closing tasks, and generate the general ledger interface file.</p></li><li><p>
Properly file and archive all finance-related documents in accordance with company policies.</p></li><li><p>
Reconcile unearned income, membership accounts, and ensure cash balances align with General Cashier and Accounts Payable records.</p></li><li><p>
Follow up on Night Audit discrepancy reports (GIG sheets) and communicate findings to the Accounting Manager.</p></li><li><p>
Maintain a communication logbook with the Night Audit team for accurate handovers.</p></li><li><p>
Support Department Heads by advising on revenue trends, rebate levels, and any variances exceeding acceptable norms; ensure all rebates and adjustments include valid documentation.</p></li><li><p>
Reconcile sales tax payable on a monthly basis.</p></li><li><p>
Perform additional duties as directed by the Director of Finance or Accounting Manager.</p></li><li><p>
Report any cashiering-related system violations immediately to the Director of Finance and Accounting Manager.</p></li><li><p>
Provide coverage for the Night Audit function when required.</p></li><li><p>
Contribute to the hotel&rsquo;s ongoing quality improvement initiatives.</p></li><li><p>
Maintain strong working relationships with other departments to support smooth operations.</p></li><li><p>
Assist guests with telephone or switchboard inquiries when required.</p></li></ul><p><b>
HOW YOU CAN SUCCEED IN THIS ROLE</b></p><p>
The most successful individuals in this role at <b>Tivoli LA VIE Muscat Hotel &amp; Residences</b> consistently demonstrate the following qualities:</p><p><b>
Working with Others</b></p><ul><li><p>
Anticipate and exceed the needs of guests and colleagues.</p></li><li><p>
Use initiative and sound judgment to resolve issues calmly and efficiently.</p></li><li><p>
Enjoy collaborating with others to achieve shared goals and support the team.</p></li><li><p>
Act with professionalism, respect, and integrity at all times.</p></li></ul><p><b>
Taking Responsibility</b></p><ul><li><p>
Conduct all financial and operational activities with honesty, fairness, and confidentiality.</p></li><li><p>
Prioritize workload effectively and maintain organized, structured work habits.</p></li><li><p>
Manage time carefully, demonstrate strong attention to detail, and work independently when needed.</p></li><li><p>
Maintain a positive and solution-oriented attitude under pressure.</p></li><li><p>
Review work thoroughly to ensure accuracy.</p></li></ul><p><b>
Delivering Results</b></p><ul><li><p>
Commit to meeting and exceeding performance standards.</p></li><li><p>
Continuously develop professional skills and technical competencies.</p></li><li><p>
Perform tasks in accordance with established policies, procedures, and internal controls.</p></li><li><p>
Consistently contribute to delivering an exceptional guest experience.</p></li></ul><b><br>
Qualifications</b><ul><li><br>
College diploma in hotel management or financial majors</li><li>Previous experience in Front Office</li><li>Experience with Front Office Systems</li><li>Good level of English both written and spoken</li></ul></div>

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