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global account manager tech global accounts

TikTok

<div>
 
 Responsibilities
 
 
 About The Team
 
 We are looking for an experienced, detail-oriented Global Account Manager to join our growing Global Agency &amp; Accounts (GA&amp;A) team that is a vital role in meeting client and business objectives and providing best in class customer service to clients. Through establishing and building trusted cross-functional relationships, our Global Account Managers are a strategic and consultative partner to the largest advertisers and agencies in the world, helping them to develop TikTok solutions that build businesses and brands across our integrated suite of products. They have a key focus on reporting, analytics, advertiser education &amp; advertiser added value management. Success in this position requires a focus on media acumen, account management, and the ability to provide custom solutions for advertisers leveraging our unique ad product suite.
 
 
 Responsibilities
 
 - Managing a set of global accounts, the role includes a mix of operational excellence, strategy, business acumen, client servicing and sales.
 
 - Galvanize their accounts by partnering with Sales team leads to drive revenue, while providing longer term strategic direction for regional teams.
 
 - Working together with Global Account Directors and Global Account Leads to meet account strategic priorities and delivery of JBP strategic value ads. Being the voice of the Global accounts team to regional markets to ensure consistency and delivery of overall account objectives/ targets.
 
 - Team product expert, develop a strong knowledge base for TikTok product offering and advanced client reporting and measurement opportunities. Unlock commerce and creative opportunities by ensuring client understanding of TikTok products.
 
 - Partner with various cross-functional teams (including Consumer, Content, Product, and Revenue teams) to organize and implement complex global projects.
 
 - Ability to run trainings, client workshops, capability building and compelling storytelling and sellthrough in brief responses
 
 - Lead the development and presentation of Quarterly Business Reviews (QBRs) -- sharing performance updates, key insights, and strategic recommendations with clients.
 
 - Navigating a complex matrix with clients in multiple markets from global Media leads to global Brand managers.
 
 - Build marketing materials that help guide best practices across creative, ad products, and measurement.
 
 - Follow and share Global Account trends, news, insights, and nuances to steward internal education across regions.
 
 
 
 Qualifications
 
 
 Minimum Qualifications
 
 - Minimum 4+ years of experience in client and/or project management, managing budgets, and media campaigns within digital media, advertising agency or tech platforms.
 
 - Excellent collaboration skills with the ability to work cross-functionally, both internally and externally.
 
 - Experience working with internal cross-functional partners, commercial teams, and managing external client communications.
 
 - Strong communication skills.
 
 - Strong XLS and PPT skills and the ability to analyse data and identify insights to assess campaign performance and provide recommendations.
 
 - Proactive attitude with excellent project management, organizational, and analytical skills.
 
 - Comfortable working in a startup culture with the flexibility to adapt to changes.
 
 
 Preferred Qualifications
 
 - Self-starter, a fast learner who has critical thinking.
 
 - Experience working with global partners in different time zones &amp; cultures.
 
 - Passion for data and technology.
 
 - Experience with ad verification partners (IAS, DV, DAR, MOAT).
 
 
 
 About TikTok
 
 
 TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.&ZeroWidthSpace;
 
 
 
 
 Why Join Us
 
 
 Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect &ndash; and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.&ZeroWidthSpace;
 
 We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.&ZeroWidthSpace;
 
 &ZeroWidthSpace;
 
 Diversity &amp; Inclusion&ZeroWidthSpace;
 
 TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.&ZeroWidthSpace;
 
 
 
 
 TikTok Accommodation
 
 
 TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request&ZeroWidthSpace;
 
 
 
 
 Job Information
 
 
 【For Pay Transparency】Compensation Description (Annually)
 
 The base salary range for this position in the selected city is $93600 - $156800 annually.&ZeroWidthSpace;
 
 Compensation may vary outside of this range depending on a number of factors, including a candidate&rsquo;s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.&ZeroWidthSpace;
 
 Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).&ZeroWidthSpace;
 
 The Company reserves the right to modify or change these benefits programs at any time, with or without notice.&ZeroWidthSpace;
 
 For Los Angeles County (unincorporated) Candidates:&ZeroWidthSpace;
 
 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:&ZeroWidthSpace;
 
 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;&ZeroWidthSpace;
 
 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and&ZeroWidthSpace;
 
 3. Exercising sound judgment.&ZeroWidthSpace;
</div>

Global Account Manager - Tech, Global Accounts

Sales
 
Brand Partnerships Manager - Dining - Global Business Solutions - New York
 
Location
 :
 
New York
 
Employment Type
 :
 
Regular
 
Job Code
 :
 
A245212B
 
Responsibilities
 
About the Role and Team: 
The Brand Partnerships Manager (BPM) is responsible for hitting revenue goals, building relationships with key enterprise accounts and helping clients drive business results on TikTok through product consultation, education, and support. Success as a BPM requires strong sales skills, strong partnership with Client Solutions Manager (CSM), problem-solving skills, attention to detail, and the ability to thrive in an ever-changing environment.
 
Responsibilities: 
<ul>
<li>Analyze account performance data to offer clients data-driven business insights, and at the same time, use those insights to improve our account and advertising offerings.</li>
<li>Sustain close communication and alignment with clients and internal stakeholders to maximize client strategies and foster trust and collaboration.</li>
<li>Develop and maintain C-level relationships with regional executives at a portfolio of global brands to educate and inform on the power of TikTok's platform and drive revenue opportunities.</li>
<li>Conduct regular business reviews and take a consultative, long-term approach to building productive relationships with clients, in collaboration with the global sales teams, sales operations, and other key cross-functional stakeholders.</li>
<li>Work and collaborate with a diverse group of internal cross-functional teams across the Consumer, Content, Product, and Revenue business units to drive organizational KPIs.</li>
<li>Lead the account planning process that aligns brand and TikTok resources to maximize opportunities</li>
<li>Grow revenue, educate, and lead strategic conversations with clients and navigate complex relationships</li>
</ul>
Qualifications
 
Minimum Qualifications
 <ul>
<li>4+ Experience in media sales, digital marketing, brand advertising, and/or online advertising experience</li>
<li>Must be willing to work in New York, NY</li>
</ul>
Preferred Qualifications: 
<ul>
<li>Experience working with CPG brands, digital media (i.e., Digital TV, CTV, OTT, Display, Social, Search, Ecomm, etc.), specifically performance-based objectives and channels</li>
<li>Track record of building compelling presentations leveraging industry and internal proof points</li>
<li>Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying</li>
<li>Proven ability to establish relationships with advertisers, agency and C-level relationships</li>
<li>Track record of delivering and exceeding revenue goals</li>
<li>Creative, outside-the-box thinker, strategist, and a team player and collaborator</li>
<li>Revenue Slayer and Pipeline Master, culture Champion and Behavioral Leader, and voice of the customer</li>
</ul>
Job Information
 
【For Pay Transparency】Compensation Description (Annually)
 
The base salary range for this position in the selected city is $73440 - $147600 annually.
 
​
 
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
 
​
 
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
 
​
 
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
 
​
 
For Los Angeles County (unincorporated) Candidates: 
​
 
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
 
​
 
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
 
​
 
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
 
​
 
3. Exercising sound judgment.
 
​
 
About TikTok
 
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
 
​
 
Why Join Us
 
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
 
​
 
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
 
​
 
​
 
Diversity & Inclusion
 
​
 
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
 
​
 
TikTok Accommodation
 
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at
 
https://tinyurl.com/RA-request

Brand Partnerships Manager - Dining - Global Business Solutions - New York

Time Out Group Plc

<div>Account Manager - LMS 
Location: New York, US 
Salary: $65-$70,000, based on experience
 
Full-time and based at the Time Out New York office, with 2 office days and 3 WFH days, flexibility offered.
Role Overview
The Local Marketing Solutions Account Manager is responsible for managing a portfolio of local business customers once sold, focusing on helping them set up social, OOH, and digital campaigns, looking after up-sell opportunities and renewal across the lifetime of the campaign. This role in particular has an equal focus on retention and business development, balancing portfolio maintenance with strong new business elements, particularly in the local market. We want our team to be marketing consultants, helping businesses take advantage of Time Out solutions &amp; expertise to succeed and the Account Manager is key to this success.
Key Responsibilities<ul>
<li>
Build and maintain ongoing relationships with clients to constantly reaffirm their engagement with our products.</li>
<li>
Provide day-to-day support, resolving queries, requests, and complaints via phone, email, video, and in-person.</li>
<li>
Activate client campaigns, enable accounts, and deliver training on product features, including the CMS and performance dashboard.</li>
<li>
Work with clients to optimise their campaigns and demonstrate outstanding market knowledge to provide insight into client campaigns and ROI conversations.</li>
<li>
Act as a first point of contact for resolving any issues which may affect the performance and retention of customer accounts</li>
<li>
Ensure timely delivery of additional products according to client requirements.</li>
<li>
Manage client subscription payment schedules accurately.</li>
<li>
Maintain an accurate contact activity log for all past, current and future support tasks within the internal CRM system.</li>
<li>
Maintain up-to-date activity logs in the internal CRM for all support tasks.</li>
<li>
Work with Sales to identify upsell opportunities and expand client portfolios.</li>
<li>
Provide regular updates on retention, client developments, and upsell opportunities
</li></ul>Skills &amp; Experience<ul>
<li>
1-2 years experience in local digital advertising and/or account management</li>
<li>
Strong commercial acumen is desired.</li>
<li>
Knowledge of Microsoft and Google products.</li>
<li>
Enthusiasm coupled with a great customer service ethic and strong problem solving skills.</li>
<li>
Strong verbal and written communication skills.</li>
<li>
Ability to work well under pressure coupled with good time management and multitasking skills.</li>
<li>
Ability to manage results through others and maintain a positive, productive work environment.</li>
<li>
Copywriting experience is a plus.</li>
<li>
Familiarity with video production and basic editing skills is a plus but not required.</li></ul> 
About our culture
At Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender, gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership; pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world, social justice, and the pursuit of happiness, after all, we are in the happiness business. 
 
About Time Out Group plc 
Through Time Out Media and Time Out Market we help our large audience go out in the world's greatest cities and connect global brands as well as local talents with this valuable audience.
About Time Out Group 
Time Out Group is a global brand that inspires and enables people to experience the best of the city. Time Out launched in London in 1968 to help people discover the best of the city - today it is the only global brand dedicated to city life. Expert journalists curate and create content about the best things to Do, See and Eat across 333 cities in 59 countries and across a unique multi-platform model spanning both digital and physical channels. Time Out Market is the world's first editorially curated food and cultural market, bringing a city's best chefs, restaurateurs and unique cultural experiences together under one roof. There are currently Markets in ten cities including Lisbon, New York and Dubai, with several new locations expected to open in 2025 and beyond, in addition to a pipeline of further locations in advanced discussions. Time Out Group PLC, listed on AIM, is headquartered in London (UK).
About Time Out Market 
Time Out Market is the world&rsquo;s first editorially curated food and cultural market, bringing a city&rsquo;s best chefs, restaurateurs, drinks and cultural experiences together under one roof. From award-winning chefs to much-loved local gems, from cooking classes with top chefs to installations from local artists and live entertainment, Time Out Market captures and celebrates the best of the city. The first Time Out Market opened in 2014 in a historic market hall in Lisbon, quickly turning into one of the most popular destinations in the city. The success of Lisbon brought further expansion, and there are currently Markets in eleven cities including New York, Montreal, Dubai and Cape Town, with several new locations expected to open in 2025 and beyond, in addition to a pipeline of further locations in advanced discussions. Time Out Market is part of Time Out Group PLC (AIM: TMO), a brand that inspires and enables people to experience the best of the city through Time Out Media and Time Out Market. Time Out launched in London in 1968 to help people discover the exciting new urban cultures that had started up all over the city &ndash; today it is the only global brand dedicated to city life. Expert journalists curate and create content about the best things to do, see and eat across 333 cities in 59 countries, and across a unique multi-platform model spanning both digital and physical channels. 
Time Out is a dynamic, pioneering brand and so is our team. We want to work with the best and brightest talent because we work for the world&rsquo;s greatest cities, the people enjoying them and the businesses in them. As a truly global team we get to collaborate with colleagues from New York to Paris, Cape Town and Sydney and beyond. It&rsquo;s our expertise, authenticity and collaboration that make us successful and a unique team.</div>

Account Manager

Sotheby's

<div><div>ABOUT SOTHEBY'S

Established in 1744, Sotheby's is the world's premier destination for art and luxury. Sotheby's promotes access to and ownership of exceptional art and luxury objects through auctions and buy-now channels including private sales, e-commerce and retail. Our trusted global marketplace is supported by an industry-leading technology platform and a network of specialists spanning 40 countries and 70 categories which include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits, and Design, as well as collectible cars and real estate. Sotheby's believes in the transformative power of art and culture and is committed to making our industries more inclusive, sustainable and collaborative.</div>
In addition, we offer Sotheby's Financial Services (&quot;SFS&quot;), the only full-service art financing company. Sotheby's Financial Services enables clients to unlock the liquidity in their fine art and collectible assets through technology and innovation. With the spirit of a fintech startup, the stability of a large established organization, and its position at the center of the art ecosystem, the SFS team unites around the goal of leading the future of art financial services. We have a bold and exciting journey ahead, and we can't wait to make it happen together.

THE ROLE:

As a Senior Financial Analyst within the Sotheby's Global Finance Team you will support the controllership function for Sotheby's Financial Services.

The Senior Financial Analyst will prepare routine journal entries including processing of cash transactions, prepare bank and other balance sheet reconciliations, and contribute to the preparation of the balance sheet and P&amp;L monthly, quarterly, and annual reporting. Additionally, support the AVP, Assistant Controller to partner closely with department leaders. This role requires a strong understanding of expense accrual mechanics, financial analysis, and operational drivers within a lending business. The Senior Financial Analyst serves as both a finance business partner &ndash; helping teams understand their financial performance while maintaining the integrity of the monthly results.

The ideal candidate can think analytically, build narrative, and synthesize quantitative and qualitative findings. You are comfortable collaborating cross functionally.

RESPONSIBILITIES:
<ul>
<li>Liaising within the SFS operations team and Global Finance for application of third-party cash and sale proceeds to client accounts, including movement of funds. Reconciliation and postings to bank accounts, client accounts, and related general ledger accounts</li>
<li>Generate and process client billing invoices in accordance with contractual terms and financial standards. Partner with department leaders (e.g. Legal, Product and Tech, and Marketing) to review monthly spend, identify unrecorded expenses, and prepare accurate monthly accruals Apply intercompany principles to reconcile and resolve balances across entities.</li>
<li>Responsibility for the preparation of monthly results, variance analysis and commentary in accordance with the agreed corporate timetable for senior management review</li>
<li>Responsible for the account control and analysis of designated profit &amp; loss and balance sheet accounts related to SFS</li>
<li>Assist with consolidation of financial statement results, including forecasts and plans to support variance analysis and statement commentary in a timely manner</li>
<li>Providing various ad-hoc analysis as required within Global Finance and SFS</li>
<li>Contribute to process improvements in transaction processing, expense tracking, and automation</li>
<li>Support audit activities by assisting with reporting preparation and helping ensure timely delivery of required documentation.
</li></ul>Skills / Competencies / Experience:
<ul>
<li>Bachelor's degree in accounting, finance or similar</li>
<li>CPA candidate preferred</li>
<li>Excellent communicator and team player</li>
<li>Detail-oriented, highly organized, and able to meet deadlines in a fast-paced environment</li>
<li>3-4+ years of accounting or finance experience &ndash; ideally within financial services, lending or fintech</li>
<li>Proficient in Microsoft Suite, including Excel</li>
<li>Prior knowledge and experience in Cloud Lending, SAP, Salesforce.com, Smart View, and Tableau a plus.</li>
</ul>
The proposed base salary for this position ranges from $90,000-$110,000. In addition to base salary successful candidates are eligible to receive a discretionary bonus, as well as a competitive benefits package. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered.<div>
To view our Candidate Privacy Notice for the US, please click here.

To view our Candidate Privacy Notice for the UK, Hong Kong, France and Switzerland, please click here.

The Company is an equal opportunity employer and considers all applicants for employment without regard to race (including, without limitation, traits historically associated with race, such as natural hair, hair texture, and protective and treated or untreated hairstyles), color, creed, religion, sex, sexual orientation, marital or civil partnership/union status, national origin, age, disability, pregnancy, genetic predisposition, genetic information, reproductive health decision, sexual orientation, gender identity or expression, alienage or citizenship status, domestic violence victim status, military or veteran status, or any other characteristic protected by federal, state/province or local law. The Company complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it operates.</div></div>

SFS Senior Accounting Analyst

Navan

<div>Navan is seeking a bold and visionary SVP, Global Operations &amp; Services to lead, elevate, and transform our global service organization into a world-class, customer obsessed powerhouse. Navan is reshaping the future of corporate travel and expense, and radical customer care is our ultimate differentiator.

Reporting to the COO, you will be a proven operator and innovator, critical to driving unparalleled customer support and operational excellence at a massive global scale.

What You'll Do:
<ul>
<li>Define and Execute Global Strategy: Redefine the vision and strategy for a world class Global Operations and Service (GO&amp;S) organization, leading large-scale transformation initiatives to deliver exceptional and seamless customer experiences across every channel</li>
<li>Pioneer Tech and AI Deployment: Own the deployment of Generative AI and automation technologies to accelerate problem resolution, deliver proactive support, and achieve step-change improvements in service quality and velocity</li>
<li>End-to-End Operational Ownership: Oversee all service operations - from front-line travel agents to back-office reconciliation - while establishing robust capacity planning, budgeting, and performance on key metrics (CSAT, NPS, SLA)</li>
<li>Drive Strategic Alignment: Foster a unified, customer-centric operating model by securing strategic alignment across key executive functions: Product, Engineering, Sales, and Customer Success</li>
<li>Build an Award-Winning Team: Cultivate a high-performing global team and champion a &quot;customer first, always&quot; mindset to elevate Navan's support into an award-winning, best-in-class organization</li>
</ul>
What We're Looking For:
<ul>
<li>12+ years in Global Operations/Customer Service, with at least 8+ years in senior leadership roles within high-growth, tech-forward organizations</li>
<li>Proven ability to scale a global customer support function that consistently delivers best-in-class CSAT and NPS in a fast-paced environment</li>
<li>Track record of leading transformation at scale while delivering measurable improvements in both customer satisfaction and operational excellence</li>
<li>Deep expertise in service strategy, process design (ex. Lean, Six Sigma), and leveraging predictive analytics and emerging technologies (GenAI)</li>
<li>Exceptional communicator with a consultative, cross-functional approach and experience working across regions and time zones</li>
<li>Comfortable navigating high-growth ambiguity, fast decision-making and resource allocation in evolving markets</li>
<li>Extensive domestic and international travel required</li>
</ul>
Preferred Qualifications:
<ul>
<li>Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field; MBA or equivalent preferred</li>
<li>Experience in tech-based global distribution or transactional systems (eg. Fintech, SaaS or a diversified conglomerate)</li>
<li>Experience building global support hubs and multilingual, multicultural support teams</li></ul></div>

SVP, Global Customer Service and Operations

Logitech

<div>Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.
Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.
Location: New York
This role requires travel for internal meetings, industry conferences, and on-site customer visits to strengthen partnerships and ensure account growth.
The Team and Role:
At Logitech, we believe in the power of technology to connect people, enhance collaboration, and drive innovation. As a global leader in designing products that bring people together through meaningful experiences, we are committed to delivering cutting-edge solutions that empower businesses to thrive.
The Logitech for Business Mid Market Account Manager , is a pivotal role responsible for driving sales revenue within an assigned territory with named accounts. You will achieve this by building strong relationships with key decision-makers and influencers, identifying customer needs, and delivering tailored solutions that align with Logitech&rsquo;s product portfolio. This role requires a strategic thinker who can balance direct customer engagement with supporting the partner channel to exceed business goals.
 Responsibilities:
<ul><li>Drive Revenue Growth: Prospect into existing and new accounts to uncover opportunities, generate pipeline, and close deals across all Logitech product lines and solutions.
</li><li>Pipeline Hygiene: Maintain a robust pipeline of opportunities, upsell and cross-sell products, negotiate contracts, and deliver accurate forecasts to consistently meet or exceed quotas.
</li><li>Collaboration: Partner with internal teams, including Inside Sales, Sales Engineering, Alliances, Channels, Distribution, and Marketing, to support new and existing opportunities.
</li><li>Customer Engagement: Build and nurture relationships with key decision-makers and influencers at all levels of customer organizations.
</li><li>Sales Execution: Lead the end-to-end sales cycle, including creating compelling client presentations, delivering product demos and presentations.
</li><li>Tool Proficiency: Leverage CRM tools (e.g., Salesforce.com), Sales Engagement Platforms, and prospecting tools like LinkedIn Sales Navigator and ZoomInfo to drive efficiency and effectiveness.
</li><li>Market Expertise: Stay ahead of industry trends, particularly in Unified Communications (UC), cloud solutions, and video collaboration, to position Logitech as a trusted advisor.
</li></ul>Your Contribution:
 
At Logitech, we value behaviors that drive success. In this role, you will:
<ul><li>Be Yourself: Bring your unique perspective and authenticity to every interaction.
</li><li>Be Open: Embrace new ideas, feedback, and opportunities for growth.
</li><li>Stay Hungry and Humble: Pursue excellence with a growth mindset and a commitment to continuous improvement.
</li><li>Collaborate: Work closely with cross-functional teams to achieve shared goals.
</li><li>Challenge: Question the status quo and innovate to deliver better outcomes.
</li><li>Decide and Just Do: Take ownership, make decisions, and drive results.
</li></ul>Key Qualifications:
 
To be successful in this role, you should possess the following:
<ul><li>Proven experience with B2B sales experience with a strong track record of meeting or exceeding sales quotas.
</li><li>Industry Knowledge: Strong understanding of Unified Communications (UC), cloud solutions, and video collaboration technologies. Direct experience in these areas is highly preferred.
</li><li>Communication Skills: Exceptional written and verbal communication skills, with the ability to deliver compelling presentations and tell impactful stories.
</li><li>Technical Proficiency: Hands-on experience with CRM tools (e.g., Salesforce.com) and prospecting platforms like LinkedIn Sales Navigator and ZoomInfo.
</li><li>Customer-Centric Mindset: A passion for building and strengthening customer relationships, with a focus on delivering value-driven solutions.
</li><li>Collaborative Spirit: A team player who thrives in a collaborative environment and is committed to contributing to a positive and inclusive culture.
</li><li>Adaptability: Ability to navigate complex sales cycles, manage multiple priorities, and adapt to changing business needs.
</li></ul>Compensation:
This position offers an OTE salary typically between $ 130,000 and $ 189,000.In certain circumstances, higher compensation will be considered based on the business need, candidate experience, and skills. 
Logitech offers benefits such as Medical Coverage, Dental Coverage, Vision Coverage, Traditional and Roth 401(k) Plans, Flexible Spending Accounts, Employee Share Purchase Plan (ESPP), Basic and Additional Life Insurance, Disability Coverage, Adoption and Surrogacy Assistance, Tuition Reimbursement Plans, Commuter Benefits, Paid Time Off, Paid Holidays, Bereavement Leave, and Paid Parental Leave. 
Logitech also offers Wellness Programs, Health Savings Account Plans, access to Expert Medical Opinions, Identity Theft Protection, Breast Milk Delivery to Nursing Mothers on Business Travel, access to a Group Legal Plan, Donations Matching Programs, Employee Product Discounts, and access to Auto, Home, and Pet Insurance.
#LI-SN1
Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.
 
 
Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don&rsquo;t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you! 
 
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Midmarket Account Manager

Integral Ad Science

<div>Integral Ad Science (IAS) is a leading global media measurement and optimization platform that delivers the industry's most actionable data to drive superior results for the world's largest advertisers, publishers, and media platforms. IAS's software provides comprehensive and enriched data that ensures ads are seen by real people in safe and suitable environments, while improving return on ad spend for advertisers and yield for publishers. Our mission is to be the global benchmark for trust and transparency in digital media quality. For more information, visit integralads.com.

IAS is seeking a Senior Staff Product Manager to lead strategic, high-impact initiatives for our Programmatic and Publisher solutions. This role is central to setting the long-term vision for our product portfolio, aligning our strategies with IAS's business goals, and championing product excellence across the organization. You will guide decision-making on complex product challenges, drive innovation, and mentor teams to elevate product management capabilities. Your deep expertise in the ad tech ecosystem&mdash;especially buy-side (DSP), publisher session mechanics, and advanced bidding &mdash;will help push the boundaries of digital media quality and performance.

While experience in emerging formats such as CTV or audio is valued, our focus is on candidates demonstrating strategic leadership and hands-on knowledge of advanced programmatic technologies, as well as a track record of evangelizing high-level ad tech solutions internally and externally. 

What You'll Get to Do
<ul>
<li>Set and champion the long-term vision and strategy for IAS's programmatic and publisher products, integrating cutting-edge ad tech solutions to meet evolving market and customer needs.</li>
<li>Lead high-impact, cross-functional product development projects that drive business objectives and innovation at scale.</li>
<li>Guide decision-making on complex product and technology challenges, with a focus on advanced programmatic technologies, bid streams, and attention/quality measurement</li>
<li>Mentor and develop product management talent, enhancing the team's capabilities and fostering an environment of continuous learning and innovation.</li>
<li>Champion product excellence and innovation, influencing long-term product and technology strategies across the organization.</li>
<li>Collaborate across business development, engineering, data science, sales, and external stakeholders to ensure product alignment with business goals, publisher, and advertiser needs.</li>
<li>Serve as an ad tech thought leader and evangelist, representing IAS internally and externally, and articulating high-level ad tech strategies and insights.</li>
<li>Oversee and drive adoption of sophisticated ad tech strategies&mdash;such as supply path optimization, AI-driven solutions, and publisher session analytics&mdash;ensuring seamless integration and industry compliance.</li>
</ul>
You should apply if you have most of these:
<ul>
<li>12+ years of product management experience with a significant portion in technical product leadership roles, including at least 5 years in digital advertising/ad tech.</li>
<li>Demonstrated experience leading strategic, high-impact product initiatives and aligning product strategies with business goals.</li>
<li>Expert-level knowledge of the ad tech ecosystem, including advanced aspects of bid streams; skilled in programming and data analysis relevant to ad performance optimization.</li>
<li>Proven ability to mentor and elevate product management teams, sharing knowledge and fostering continuous improvement.</li>
<li>Strong track record of high-level cross-functional collaboration, influencing across departments and leading the adoption of sophisticated ad tech strategies.</li>
<li>Practical experience integrating advanced tech solutions into publisher and/or buy-side products; familiarity with CTV and emerging formats is a plus, but not required.</li>
<li>Exceptional analytical, problem-solving, and strategic decision-making skills; comfortable guiding teams through complex industry and product landscapes.</li>
<li>Excellent written and verbal communication skills, able to evangelize advanced ad tech solutions and articulate high-level strategies to both technical and non-technical audiences.</li>
<li>Demonstrated ability to act as a thought leader and champion of product excellence and innovation.</li>
</ul>
New York and California Applicants: The salary range for this position is $154,700.00 - $265,200.00. Actual pay may vary based on experience or geographic location.

About Integral Ad Science
<div>
Integral Ad Science (IAS) is a leading global media measurement and optimization platform that delivers the industry's most actionable data to drive superior results for the world's largest advertisers, publishers, and media platforms. IAS's software provides comprehensive and enriched data that ensures ads are seen by real people in safe and suitable environments, while improving return on ad spend for advertisers and yield for publishers. Our mission is to be the global benchmark for trust and transparency in digital media quality.

Integral Ad Science offers a comprehensive benefits package that includes paid time off, health insurance (medical, dental, vision) as well as PPO, HSA and FSA options and 401k with employer matching contributions. All full-time roles include competitive compensation and are eligible for an annual bonus and/or other incentive plans.
</div>
Equal Opportunity Employer:

IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.

California Applicant Pre-Collection Notice:

We collect personal information (PI) from you in connection with your application for employment or engagement with IAS, including the following categories of PI: identifiers, personal records, commercial information, professional or employment or engagement information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement. For additional details or if you have questions, contact us at compliance@integralads.com.

To learn more about us, please visit http://integralads.com/

Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. If you are interested in becoming an IAS recruiting partner, please send an email introducing your company to recruitingagencies@integralads.com. We will get back to you if there's interest in a partnership.

#LI-Hybrid</div>

Senior Staff Product Manager - DSP

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