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customer support specialist -

global people operations specialist

Unilever

<div>
 
 About Unilever
 
 
 
 With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people &ndash; we believe that when our people work with purpose, we will create a better business and a better world.
 
 
 At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don&rsquo;t believe in the &lsquo;one size fits all&rsquo; approach and instead we will equip you with the tools you need to shape your own future.
 
 
 
 Job Purpose
 
 
 
 Unilever is the place where you can bring your purpose to life with the work that you do &ndash; creating a better business and a better world. If you are Responsible for maintaining employee records and creating all documents throughout the entire employee life cycle (JML), while developing solid relationships with key stakeholders to maintain operational performance across region.
 
 
 Responsibilities are carried out in strict adherence to the agreed service catalog and SLAs, under the direct supervision of the team leader, then this role is just for you!
 
 
 
 What Will Your Main Responsibilities Be
 
 
 
 As a Global People Operations Specialist, your role involves acting as the Single Point of Contact (SPOC) for Global HR Business Partners (HRBPs), ensuring seamless coordination and execution of HR operations across regions. This role is pivotal in managing and dispatching cases related to data quality and organizational restructuring, while maintaining strong alignment with regional hubs and global standards.
 
 
 
 Service Management
 
 
 
 
 Here are the key responsibilities:
 
 
 
 <ul>
 <li>
 Actively oversee and resolve HR-related tickets, prioritizing efficient and accurate service delivery
 </li>
 <li>
 Validate proper approvals
 </li>
 <li>
 Verify documents versus request
 </li>
 <li>
 Ensure no breach tickets
 </li>
 <li>
 Follow up on suspended tickets
 </li>
 <li>
 Ensure high CSAT
 </li>
 <li>
 Resolve tickets with proper quality standards
 </li>
 <li>
 manage incident escalations
 </li>
 <li>
 Ensure IT support tickets
 
 
 </li>
 </ul>
 
 Employee Records Management
 
 
 
 <ul>
 <li>
 Maintain and update employee records throughout the employee lifecycle while resolving system issues with relevant stakeholders
 </li>
 <li>
 Fill and validate mass upload templates with necessary employee details for mass data requests
 
 
 </li>
 </ul>
 
 Bonus Plan Administration
 
 
 
 <ul>
 <li>
 Maintain precise bonus plans for the Annual Pay Review (APR) process.
 </li>
 <li>
 Collaborate with finance and HR teams to ensure alignment.
 
 
 </li>
 </ul>
 
 Reporting And Audits
 
 
 
 <ul>
 <li>
 Generate reports for stakeholders based on their requirements.
 </li>
 <li>
 Support internal and external audits by providing HR system data.
 
 
 </li>
 </ul>
 
 Stakeholder Interaction
 
 
 
 <ul>
 <li>
 Engage with senior stakeholders to address HR-related matters.
 </li>
 <li>
 Foster positive relationships and effective communication.
 
 
 </li>
 </ul>
 
 Process Simplification And Data Accuracy
 
 
 
 <ul>
 <li>
 Build and share knowledge of area of expertise by continuously keeping up to date with internal and external updates and changes
 </li>
 <li>
 Drive process simplification within HR operations.
 </li>
 <li>
 Promote data-based decision-making by ensuring accurate HR data management.
 
 
 </li>
 </ul>
 
 Accuracy And Compliance Audits
 
 
 
 <ul>
 <li>
 Conduct regular audits to maintain data accuracy and compliance within the HR team.
 
 
 </li>
 </ul>
 In summary, your role as a Global People Operation Specialist is pivotal in ensuring smooth HR operations, supporting Global HRBP, and maintaining accurate records across systems.
 
 
 
 What You Need To Succeed
 
 
 
 Experiences &amp; Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in human resources or related Business degree from an accredited university or college
 </li>
 <li>
 English Fluency
 </li>
 <li>
 Ability to adapt to changing markets
 </li>
 <li>
 Ability to work independently as well as a collaborative team player
 </li>
 <li>
 Genuine interest in new technologies and tools, and tech savvy
 </li>
 <li>
 Ability to communicate effectively through written and verbal communication and consistently deliver high-quality customer service in a professional manner
 </li>
 <li>
 . Demonstrated effectiveness to prioritize between tasks with different deadlines, complexity
 </li>
 <li>
 . Ability to work professionally &amp; proactively with a remote client base Workday knowledge is a plus
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Purpose-Driven Mindset
 </li>
 <li>
 Data Literacy and Technology Skills
 </li>
 <li>
 Excellent Communication and Stakeholder Management
 </li>
 <li>
 Attention to Compliance and Legal Requirements
 </li>
 <li>
 Problem-Solving and Process Improvement
 </li>
 <li>
 Empathy and Employee-Centric Approach
 </li>
 <li>
 Attention to details &amp; analytical Skills Leadership
 </li>
 <li>
 You are energized by delivering fantastic results.
 
 
 </li>
 </ul>
 You are an example to others &ndash; both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
 
 
 <ul>
 <li>
 As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
 </li>
 <li>
 Critical SOL (Standards of Leadership) Behaviors
 </li>
 <li>
 PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner&rsquo;s mindset, using data and insight to make decisions.
 </li>
 <li>
 PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
 </li>
 <li>
 CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
 </li>
 <li>
 PURPOSE &amp; SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
 </li>
 <li>
 AGILITY: Explores the world around them, continually learning and developing their skills.
 
 
 </li>
 </ul>
 Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
 
 
 Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
</div>

Global People Operations Specialist

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Senior Specialist, People &amp; Organization | MAF Global Solutions | People &amp; Organization
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 To provide overall support to Majid Al Futtaim GS population in Egypt . Role support includes to Induction and On Boarding, Employee Relations, Employees Services, Employee Engagement, Internal Communications and operational tasks.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Ensure all new joiners are properly onboarded through the workforce team
 </li>
 <li>
 Making sure all documents are being handled properly by the workforce team and in timely manner.
 </li>
 <li>
 Keep open channels with all stakeholders to make sure their requests are being addressed on timely manner.
 </li>
 <li>
 Making sure our medical insurance services are running smoothly and handled by the medical insurance specialist providing support if needed.
 </li>
 <li>
 Making sure our mobile line devices account is running smoothly and handled by the admin assistant.
 </li>
 <li>
 Support the HC Manager to conduct monthly visits to different departments and meet employees and line managers to ensure a healthy work environment.
 </li>
 <li>
 To draft and prepare any internal memos, announcements, newsletters or any information that needs to be shared with the employees.
 </li>
 <li>
 Supporting the HC business partner with the all the operational tasks and owning them to make sure they are delivered on time with the right quality.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 High quality knowledge of employee relations and how to maintain active relation with all stakeholders.
 </li>
 <li>
 Ability to build relationships and influence with credibility at all levels
 </li>
 <li>
 Proactive and willing to take ownership of tasks and projects.
 </li>
 <li>
 Team oriented, flexible and enthusiastic with a positive and committed approach.
 </li>
 <li>
 Reliable and able to work on own initiative, with good attention to detail and a high level of accuracy.
 </li>
 <li>
 2 to 3 years experience required.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Senior Specialist, People & Organization

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Talent Sourcing Specialist | Majid Al Futtaim Global Solutions | Global Solutions Egypt
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 Majid Al Futtaim is seeking a detail-oriented Sourcing Specialist to help build a diverse and high-caliber workforce. In this role, you will identify talent across multiple channels, create talent maps, manage data within the ATS, and execute online sourcing campaigns. You will collaborate closely with Talent Acquisition Business Partners to support hiring needs across regions and help identify critical talent aligned with the company&rsquo;s workforce plan.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 
 &bull; Talent Identification: Identify and deliver high quality candidates by utilizing strategic sourcing and pipelining methodologies, external networks, professional organizations, social media, online branding initiatives, and technology tools in support of strategic business objectives.
 
 
 &bull; Talent Mapping: Create talent maps to identify top talent within targeted industries and regions.
 
 
 &bull; ATS Utilization: Effectively utilize the Applicant Tracking System (ATS) &ndash; to manage candidate data, track sourcing efforts, and build talent networks as well generate potential talent leads and match to open requisitions. Regularly update candidate profiles and networks to ensure that the information stored is accurate, up to date
 
 
 &bull; Collaboration: Work closely with Talent Acquisition Business Partners (TA BPs) to understand the business talent requirements and support ongoing talent searches as well as long term hiring.
 
 
 &bull; Strategic Sourcing: working with the Sourcing Lead, develop and implement sourcing strategies that align with the organization's talent needs and workforce plan.
 
 
 &bull; Market Research: Stay updated on industry trends, competitor talent pools, and emerging sourcing techniques to maintain a competitive advantage. Build Talent Intelligence for the organization to support strategic talent decisions.
 
 
 &bull; Data Analysis: Analyse sourcing metrics and provide reports to the Sourcing Lead and TA Centre of Excellence (TA COE) to evaluate the effectiveness of sourcing efforts.
 
 
 &bull; Compliance: Ensure all sourcing activities comply with relevant employment laws and regulations.
 
 
 
 
 
 
 REQUIREMENTS
 
 
 
 &bull; Bachelor's degree in human resources, Business, or a related field (preferred).
 
 
 &bull; Proven experience in talent sourcing, ideally in a shared service or corporate environment &bull; Familiarity with applicant tracking systems (ATS) and sourcing tools.
 
 
 &bull; Strong knowledge of various sourcing techniques and channels.
 
 
 &bull; Excellent research and data analysis skills.
 
 
 &bull; Strong communication and collaboration abilities.
 
 
 &bull; Detail-oriented with exceptional organizational skills.
 
</div>

Talent Sourcing Specialist

<div>
 
 About Unilever
 
 
 
 With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people &ndash; we believe that when our people work with purpose, we will create a better business and a better world.
 
 
 At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don&rsquo;t believe in the &lsquo;one size fits all&rsquo; approach and instead we will equip you with the tools you need to shape your own future.
 
 
 
 Job Purpose
 
 
 
 Unilever is the place where you can bring your purpose to life with the work that you do &ndash; creating a better business and a better world. If you are Responsible for maintaining employee records and creating all documents throughout the entire employee life cycle (JML), while developing solid relationships with key stakeholders to maintain operational performance across region. Responsibilities are carried out in strict adherence to the agreed service catalog and SLAs, under the direct supervision of the team leader., then this role is just for you!
 
 
 
 What Will Your Main Responsibilities Be
 
 
 
 As a People Operations Specialist, your role involves managing various aspects of an employee&rsquo;s journey within the organization. Here are the key responsibilities:
 
 
 
 Service Management
 
 
 
 <ul>
 <li>
 Actively oversee and resolve HR-related tickets, prioritizing efficient and accurate service delivery
 </li>
 <li>
 Validate proper approvals
 </li>
 <li>
 Verify documents versus request
 </li>
 <li>
 Ensure meeting SLA target
 </li>
 <li>
 Follow up on suspended tickets
 </li>
 <li>
 Meeting C-SAT targets
 </li>
 <li>
 Resolve tickets with proper quality standards
 </li>
 <li>
 Manage incident escalations
 </li>
 <li>
 Ensure IT support tickets
 
 
 </li>
 </ul>
 
 Employee Records Management
 
 
 
 <ul>
 <li>
 Maintain and update employee records throughout the employee lifecycle while resolving system issues with relevant stakeholders
 </li>
 <li>
 Conduct monthly validations before monthly closing, ensuring data quality across linked systems.to ensure correct reflection and prevent erroneous payments
 </li>
 <li>
 Return to Work Coordination by ensuring the actual return to work date is set for the first working day following the leave period
 </li>
 <li>
 Fill and validate mass upload templates with necessary employee details for mass data requests
 
 
 </li>
 </ul>
 
 Bonus Plan Administration
 
 
 
 <ul>
 <li>
 Maintain precise bonus plans for the Annual Pay Review (APR) process.
 </li>
 <li>
 Collaborate with HR teams to ensure alignment.
 
 
 </li>
 </ul>
 
 Reporting And Audits
 
 
 
 <ul>
 <li>
 Generate reports for stakeholders based on their requirements.
 </li>
 <li>
 Support internal and external audits by providing HR system data.
 
 
 </li>
 </ul>
 
 Stakeholder Interaction
 
 
 
 <ul>
 <li>
 Engage with senior stakeholders to address HR-related matters.
 </li>
 <li>
 Notify relevant stakeholders with each month&rsquo;s moves &amp; changes
 </li>
 <li>
 Foster positive relationships and effective communication.
 
 
 </li>
 </ul>
 
 Process Simplification And Data Accuracy
 
 
 
 <ul>
 <li>
 Build and share knowledge of area of expertise by continuously keeping up to date with internal and external updates and changes
 </li>
 <li>
 Drive process simplification within HR operations.
 </li>
 <li>
 Promote data-based decision-making by ensuring accurate HR data management.
 
 
 </li>
 </ul>
 
 Document Handling And Compliance
 
 
 
 <ul>
 <li>
 Manage the JML process, including creating contracts, promotions, and salary increase letters.
 </li>
 <li>
 Securely handle documentation and comply with data security (GDPR) requirements.
 </li>
 <li>
 Validate visa and Right to Work (RTW) documents during global employee moves.
 
 
 </li>
 </ul>
 
 Accuracy And Compliance Audits
 
 
 
 <ul>
 <li>
 Conduct regular audits to maintain data accuracy and compliance within the HR team.
 
 
 </li>
 </ul>
 
 Vendor Management
 
 
 
 <ul>
 <li>
 Create Purchase Orders for 3rd party services &amp; accept triggers for receiving goods and services.
 
 
 </li>
 </ul>
 
 Benefits Administration
 
 
 
 <ul>
 <li>
 Ensure accurate and timely transaction processing across various local platforms
 
 
 </li>
 </ul>
 In summary, your role as a People Operation Specialist is pivotal in ensuring smooth HR operations, supporting employees, and maintaining accurate records across systems.
 
 
 
 What You Need To Succeed
 
 
 
 Experiences &amp; Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in human resources or related Business degree from an accredited university or college
 </li>
 <li>
 English Fluency
 </li>
 <li>
 Very good Microsoft Office skills
 </li>
 <li>
 Ability to adapt to changing markets
 </li>
 <li>
 Ability to work independently as well as a collaborative team player
 </li>
 <li>
 Genuine interest in new technologies and tool
 </li>
 <li>
 Ability to communicate effectively through written and verbal communication and consistently deliver high-quality customer service in a professional manner
 </li>
 <li>
 Demonstrated effectiveness to prioritize between tasks with different deadlines, complexity
 </li>
 <li>
 Ability to work professionally &amp; proactively with a remote client base Workday knowledge is a plus
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Purpose-Driven Mindset
 </li>
 <li>
 Data Literacy and Technology Skills
 </li>
 <li>
 Communication and Stakeholder Management
 </li>
 <li>
 Attention to Compliance and Legal Requirements
 </li>
 <li>
 Problem-Solving and Process Improvement
 </li>
 <li>
 Empathy and Employee-Centric Approach
 </li>
 <li>
 Attention to details &amp; analytical Skills
 
 
 </li>
 </ul>
 Leadership
 
 
 <ul>
 <li>
 You are energized by delivering fantastic results. You are an example to others &ndash; both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
 </li>
 <li>
 As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
 
 
 </li>
 </ul>
 Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
 
 
 Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
</div>

People Operations Specialist - UK&I

Maxima Apparel

<div>
 
 
 EDI Support Specialist
 
 
 
 
 
 
 As an
 
 EDI Support Specialist
 
 at Maxima Apparel, you will play a key role in supporting the day-to-day operations and logistics functions across our global supply chain. You will work closely with internal teams, customers, suppliers, and 3PL partners to ensure smooth data exchanges, reliable order flows, and timely shipment execution. Your expertise in EDI and operational data processes will help maintain accuracy, efficiency, and consistency across our operational ecosystem.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 EDI Operations Support
 
 
 <ul>
 <li>
 Manage and monitor EDI transactions with customers, vendors, logistics providers, and marketplaces (e.g., orders, invoices, ASNs).
 </li>
 <li>
 Onboard new EDI partners and integrate with company ERP and EDI service provider.
 </li>
 <li>
 Ensure all incoming and outgoing EDI documents are processed accurately and on time.
 </li>
 <li>
 Coordinate with partners and internal teams to resolve EDI errors, missing documents, or mismatches.
 </li>
 <li>
 Maintain documentation of EDI requirements, mapping rules, and operational workflows.
 </li>
 </ul>
 
 
 
 
 
 Operational Data Coordination
 
 
 <ul>
 <li>
 Support Operations and Logistics teams by ensuring data accuracy for orders, shipments, inventory, and product information.
 </li>
 <li>
 Assist with bulk uploads or data adjustments in ERP, WMS, or e-commerce systems.
 </li>
 <li>
 Perform routine data checks to identify discrepancies and coordinate corrective actions.
 </li>
 <li>
 Prepare and validate packing lists, shipment confirmations, and other operational documents derived from data feeds.
 </li>
 </ul>
 
 
 
 
 
 Logistics &amp; Supply Chain Support
 
 
 <ul>
 <li>
 Track the flow of customer orders from receipt to fulfillment, highlighting delays or data inconsistencies.
 </li>
 <li>
 Support the creation of operational reports, such as order status, inventory availability, shipment performance, and vendor compliance.
 </li>
 <li>
 Help maintain alignment between internal teams, warehouses, and customer requirements.
 </li>
 </ul>
 
 
 
 
 
 Process Improvement &amp; Workflow Optimization
 
 
 <ul>
 <li>
 Identify gaps or inefficiencies in current operational data flows and work with stakeholders to propose improvements.
 </li>
 <li>
 Assist with documenting SOPs related to EDI, order management, data handling, and logistics processes.
 </li>
 <li>
 Support the rollout of new customers, new EDI documents, or updated operational workflows.
 </li>
 </ul>
 
 
 
 
 
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Work closely with Operations, Logistics, Customer Service, Sales, and IT teams to ensure seamless coordination.
 </li>
 <li>
 Translate operational needs into clear requirements for data flows, partner communication, or system adjustments.
 </li>
 <li>
 Provide training and guidance to team members on EDI processes, operational data accuracy, and workflow best practices.
 </li>
 </ul>
 
 
 
 
 
 Qualifications, Experience &amp; Skills
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Supply Chain, Operations Management, Business, Information Systems, or a related field, or equivalent practical experience.
 </li>
 <li>
 
 2&ndash;4 years of experience
 
 in Operations, Logistics, Supply Chain, Customer Service, or EDI support roles, preferably within apparel, retail, wholesale, or logistics environments.
 </li>
 <li>
 Strong understanding of EDI fundamentals and hands-on experience with common EDI transactions (e.g., 850, 810, 856), including their impact on order processing, logistics, and retail compliance.
 </li>
 <li>
 Familiarity with global EDI standards and operations across U.S., European, Asian, and African markets.
 </li>
 <li>
 Experience working with 3PLs, retailers, marketplaces, and external service providers is a plus.
 </li>
 <li>
 Proficiency in Excel and working with spreadsheets and CSV files for data review, cleaning, and basic manipulation.
 </li>
 <li>
 Ability to troubleshoot EDI and data issues such as incorrect mappings, missing fields, or failed transmissions, with familiarity in FTP/SFTP or similar data exchange methods.
 </li>
 <li>
 Understanding of core supply chain workflows, including order management, shipping, warehousing, and fulfillment.
 </li>
 <li>
 Strong analytical and problem-solving skills, with high attention to detail and a focus on data accuracy and reliability.
 </li>
 <li>
 Ability to work across multiple systems and quickly learn new platforms (ERP, WMS, e-commerce systems).
 </li>
 <li>
 Proven ability to coordinate or manage projects involving internal Operations/Logistics teams and external partners or customers.
 </li>
 <li>
 Strong communication and collaboration skills, effective with both technical and non-technical stakeholders.
 </li>
 <li>
 Organized, proactive, and capable of managing multiple priorities in a fast-paced, service-oriented environment.
 </li>
 </ul>
 
 
 
 
 
 -Shift Timing: 9am&ndash;5pm, from Saturday to Thursday.
 
 
 
 
 -Location: New Cairo, Egypt.
 
 
</div>

EDI Support Specialist

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Talent Sourcing Senior Manager | Majid Al Futtaim Global Solutions | People &amp; Organisation
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Talent Sourcing Sr. Manager &ndash;Retail supports talent acquisition excellence and leads sourcing efforts for Retail &amp; drives sourcing strategy, builds a strong retail talent pipeline, and ensures timely access to top talent for exceptional customer experiences. This role leads a team of Sourcing Specialists to deliver high-quality talent quickly, while partnering with universities and external organizations to grow early talent &amp; develop talent intelligence capabilities.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Lead the development of a retail talent intelligence capability that continuously gathers insights on competitor hiring, market availability, and compensation trends within the retail and FMCG landscape
 </li>
 <li>
 Build and nurture strong relationships with universities, vocational institutions, and retail training academies to establish a steady pipeline of high-quality early and mid-career retail talent.
 </li>
 <li>
 Partner with Talent Acquisition (TA) Business Partners and retail leaders to understand store-level and functional talent needs, aligning sourcing strategies with workforce priorities (frontline, operations, supply chain, and commercial).
 </li>
 <li>
 Ensure market data and candidate insights are documented, analyzed, and shared effectively across Retail OPCO to support strategic workforce planning
 </li>
 <li>
 Provide regular talent market briefings to TA and retail leadership to inform proactive sourcing strategies
 </li>
 <li>
 Balance reactive hiring needs with proactive pipeline building, ensuring continuous community engagement for critical retail functions (e.g., store management, logistics, and commercial buying
 </li>
 <li>
 Train, mentor, monitor, and evaluate the performance of the Sourcing Specialist, providing constructive feedback and coaching to help them improve their effectiveness in talent acquisition
 </li>
 <li>
 Design and implement upskilling programs focused on multi-channel sourcing, candidate engagement, and employer branding.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Bachelor's degree in Human Resources, Business, or a related field (preferred).
 </li>
 <li>
 Minimum of 8 years&rsquo; experience with at least 3 years in a talent acquisition/recruitment focused role. Experience of leading and building high performing teams.
 </li>
 <li>
 Strong research and analytical skills, combined with good knowledge of sourcing techniques, including direct sourcing, networking, and online platforms
 </li>
 <li>
 Familiarity with applicant tracking systems (ATS) and other recruitment tools
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Senior Manager, Talent Sourcing

Talent 360 ME

<div>
 
 Vezloo AI is Hiring: Operations Specialist (Full-Time, 100% Remote)
 
 
 
 Vezloo AI is seeking a dedicated and detail-oriented
 
 Operations Specialist
 
 to join our Operations Department. This is a
 
 full-time
 
 and
 
 100% remote
 
 position. The Operations Specialist will ensure smooth daily operations, supervise teams, and maintain efficiency and accuracy across all workflows.
 
 
 
 Job Title:
 
 Operations Specialist
 
 
 
 Employment Type:
 
 Full-Time
 
 
 
 Location:
 
 100% Remote
 
 
 
 Department:
 
 Operations
 
 
 
 Reporting to:
 
 Operations Manager
 
 
 
 Job Purpose
 
 
 
 Manage business operations and teams during scheduled hours to resolve customer and employee issues, and ensure that every aspect of the shift runs smoothly and efficiently by ensuring that all duties are performed accurately to support smooth and efficient workflows.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Supervising employees, assigning duties, and creating a shift schedule.
 </li>
 <li>
 Supervising employees and assisting with tasks as necessary.
 </li>
 <li>
 Monitoring Team Leader performance and ensuring duties are performed efficiently.
 </li>
 <li>
 Conducting performance reviews and sharing feedback with both upper management and Team Leaders.
 </li>
 <li>
 Reporting any issues that arise during the shift to management.
 </li>
 <li>
 Managing employee requests and transgressions.
 </li>
 <li>
 Ensuring compliance with company policies, health, and safety standards.
 </li>
 <li>
 Training and coaching new and current Team Leaders and team members on tasks.
 </li>
 <li>
 Handling customer issues and employee disputes.
 </li>
 <li>
 Organizing shift schedules for team members.
 </li>
 <li>
 Monitoring attendance, tardiness, and time off.
 </li>
 <li>
 Assigning duties to specific employees based on role and skills.
 </li>
 <li>
 Performing various ad-hoc tasks and duties as assigned.
 
 
 
 </li>
 </ul>
 
 Work Scope
 
 
 
 <ul>
 <li>
 Video Annotation
 </li>
 <li>
 Image Segmentation
 </li>
 <li>
 Bounding Boxes
 </li>
 <li>
 Face Marking with points
 </li>
 <li>
 Tagging of image elements
 </li>
 <li>
 Key Point and Polyline Annotation
 </li>
 <li>
 Team Management
 
 
 
 </li>
 </ul>
 
 Job Specifications
 
 
 
 
 Academic &amp; Professional Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree
 </li>
 <li>
 Previous experience as a Shift Leader or in a similar role
 
 
 
 </li>
 </ul>
 
 Professional Knowledge &amp; Skills
 
 
 
 <ul>
 <li>
 Experience creating shift schedules
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Strong leadership and organizational skills
 </li>
 <li>
 Confident problem-solver
 </li>
 <li>
 Team player
 
 
 
 </li>
 </ul>
 
 Language Proficiency
 
 
 
 <ul>
 <li>
 Arabic
 </li>
 <li>
 Basic English
 </li>
 </ul>
</div>

Operations Executive - Remote

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