africa mco l&d lead - french speaker Jobs in House Logistics Coordinator Jobs In House Logistics Coordinator Jobs In Finance Jobs In Marketing Jobs In Cairo

africa mco l&d lead - french speaker

business development manager- egypt Jobs in House Logistics Coordinator Jobs In House Logistics Coordinator Jobs In Finance Jobs In Marketing Jobs In Cairo

business development manager- egypt

growth lead, egypt Jobs in House Logistics Coordinator Jobs In House Logistics Coordinator Jobs In Finance Jobs In Marketing Jobs In Cairo

growth lead, egypt

growth lead, morocco Jobs in House Logistics Coordinator Jobs In House Logistics Coordinator Jobs In Finance Jobs In Marketing Jobs In Cairo

growth lead, morocco

growth supervisor Jobs in House Logistics Coordinator Jobs In House Logistics Coordinator Jobs In Finance Jobs In Marketing Jobs In Cairo

growth supervisor

growth lead morocco

nsave

<div>
 
 
 🚀 Become nsave&rsquo;s Growth Lead - Morocco! 🚀
 
 
 
 
 At
 
 
 nsave
 
 
 , we&rsquo;re redefining the future of financial technology and we&rsquo;re looking for an extraordinary leader to shape the Moroccan market. As our
 
 
 Growth Lead for Morocco
 
 
 , you&rsquo;ll drive expansion, build partnerships, and lead strategy to make nsave the go-to fintech solution for Moroccan customers. This is your opportunity to make a lasting impact at a high-growth, mission-driven fintech company empowering financial inclusion.
 
 
 
 Who We&rsquo;re Looking For
 
 
 
 You&rsquo;re a dynamic, results-oriented professional who thrives in fast-paced environments. You bring creativity, analytical thinking, and deep empathy for customers. You understand Morocco&rsquo;s unique financial landscape and are passionate about helping people access stable, secure, and innovative financial solutions.
 
 
 
 As Growth Lead, You Will
 
 
 
 <ul>
 <li>
 Develop and execute a data-driven country strategy to establish nsave as a trusted name among Moroccan users.
 </li>
 <li>
 Build and nurture local communities of users, advocates, and partners who believe in nsave&rsquo;s mission.
 </li>
 <li>
 Partner with universities, NGOs, and financial literacy programs to increase awareness and accessibility of fintech solutions.
 </li>
 <li>
 Lead user acquisition and engagement initiatives, including social campaigns, influencer collaborations, and referral programs.
 </li>
 <li>
 Continuously optimize retention, ROI, and conversion funnels through data-driven experimentation.
 </li>
 <li>
 Collaborate closely with product, design, and tech teams to localize offerings and improve user experience.
 </li>
 <li>
 Analyze performance metrics using tools such as Google Analytics and Meta Ads Manager, turning insights into actionable strategies.
 </li>
 <li>
 Conduct market and competitor research, offering recommendations to strengthen nsave&rsquo;s presence in Morocco.
 </li>
 <li>
 Report key KPIs and growth insights to global stakeholders.
 
 
 </li>
 </ul>
 
 
 What We&rsquo;re Looking For
 
 
 
 
 <ul>
 <li>
 A community-first mindset, you know that growth starts with trust and relationships.
 </li>
 <li>
 Experience in a growth, marketing, or business development role within fintech or tech sectors.
 </li>
 <li>
 Strong data analytics and performance marketing skills.
 </li>
 <li>
 Excellent communication and partnership-building abilities.
 </li>
 <li>
 Adaptable, proactive, and eager to make an impact in a fast-moving environment.
 
 
 </li>
 </ul>
 
 Our Core Values
 
 
 
 <ul>
 <li>
 Pride in Impact: We take pride in the difference we make in people&rsquo;s lives.
 </li>
 <li>
 Compassionate Action: Thoughtful, proactive, and empathetic in everything we do.
 </li>
 <li>
 Problem Solving: Creativity, curiosity, and resilience define our approach to challenges.
 </li>
 <li>
 Inclusivity: We are committed to fostering an open-minded, non-discriminatory culture.
 
 
 </li>
 </ul>
 
 
 Why nsave?
 
 
 
 
 We&rsquo;re on a mission to protect and grow the wealth of the financially excluded &mdash; offering hard currency savings and investment tools for people in unstable economies. With backing from Sequoia Capital, Y Combinator, and TQ Ventures, we&rsquo;re scaling fast and looking for leaders who want to build something that matters.
 
 
 👉 Learn more: www.nsave.com
</div>

Growth Lead, Morocco

Maa Althahab

<div>
 
 Who We Are
 
 
 
 Maa-Althahab is a Subsidiary brand from MAISON DE MAA Group, a leading and most famous fragrance brand in the Middle East and Africa. Founded in 2006, the company pursued innovative thinking in making unique global perfumes which match the lifestyles and personalities of all clients.
 
 
 
 Job Purpose
 
 
 
 To lead, coordinate, and execute all influencer marketing and celebrity collaborations across Egypt and MENA (Turkey, Lebanon, Morocco, Syria, Iraq) with a strong focus on performance, strategic relationship building, content generation, and brand visibility.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Influencer Relationship Management:
 </li>
 <li>
 Build and maintain strong relationships with top-tier influencers and content creators across Egypt &amp; MENA.
 </li>
 <li>
 Maintain a regularly updated influencer database with pricing, performance, and categories.
 </li>
 <li>
 Negotiate and secure influencer collaborations at the best possible rates.
 </li>
 <li>
 Celebrity Engagement:
 </li>
 <li>
 Initiate and manage partnerships with relevant celebrities for gifting, unboxing, or promotional opportunities.
 </li>
 <li>
 Explore opportunities for zero-cost collaborations in exchange for high-value gifts or brand experiences.
 </li>
 <li>
 Content Coordination &amp; Delivery:
 </li>
 <li>
 Oversee the entire content process: from briefing to shooting to publishing.
 </li>
 <li>
 Ensure content aligns with campaign goals and is shared across the brand&rsquo;s platforms.
 </li>
 <li>
 Campaign Management:
 </li>
 <li>
 Be fully responsible for unboxing programs, influencer activations, and campaign execution.
 </li>
 <li>
 Lead influencers campaigns and ensure proper influencer briefing and output tracking.
 </li>
 <li>
 Event Coordination:
 </li>
 <li>
 Manage influencer invitations, appearances, and content coverage during events.
 </li>
 <li>
 Oversee photography, videography, and live coverage coordination.
 </li>
 <li>
 Program Planning &amp; Reporting:
 </li>
 <li>
 Prepare structured briefs for every program and promotional initiative.
 </li>
 <li>
 Deliver monthly performance reports with measurable KPIs for each market.
 </li>
 <li>
 Regional Execution:
 </li>
 <li>
 Achieve monthly influencer marketing targets across Egypt, Turkey, Lebanon, Morocco, Syria, and Iraq.
 </li>
 <li>
 Customize approach per country while maintaining unified brand tone and vision.
 </li>
 <li>
 Digital &amp; Social Media Understanding:
 </li>
 <li>
 Strong background in digital platforms (Instagram, TikTok, YouTube, etc.).
 </li>
 <li>
 Work closely with the digital team to align influencer content with media buying and performance goals
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 3+ years of experience in influencer marketing or talent management.
 </li>
 <li>
 Strong network of influencers, public figures and celebrities across Egypt &amp; MENA.
 </li>
 <li>
 Excellent negotiation, coordination, and communication skills.
 </li>
 <li>
 Fluency in Arabic &amp; English (French is a plus).
 </li>
 <li>
 Talented enough to create a good content in Arabic &amp; English words.
 </li>
 <li>
 Proven ability to meet campaign KPIs and drive social buzz.
 </li>
 </ul>
</div>

Influencer Marketing &amp; Celebrity Partnerships Coordinator

Siemens Healthineers

<div>
 Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
 
 
 Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
 
 
 Apply now for the position of
 
 Order-to-Cash Customer Service Specialist (Outsourcing Contract) - 8 months
 
 Based in
 
 Cairo, Egypt.
 
 
 
 
 Your role:
 
 
 
 <ul>
 <li>
 Manage Order-to-Cash activities, including order booking, processing, and invoicing
 </li>
 <li>
 Handle commercial and accounting topics related to OTC (non-administrative role)
 </li>
 <li>
 Collaborate with multiple stakeholders across finance, sales, and customers
 </li>
 <li>
 Ensure accurate and timely order and invoice processing
 </li>
 <li>
 Resolve order and invoice-related issues efficiently
 </li>
 <li>
 Join the OTC team starting mid-January
 
 
 </li>
 </ul>
 
 
 Your expertise:
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Finance, Accounting, or a related field
 </li>
 <li>
 1&ndash;3 years of experience in Order-to-Cash (OTC) within a corporate environment
 </li>
 <li>
 Strong understanding of OTC processes, especially order processing and invoicing
 </li>
 <li>
 Experience with ERP systems (SAP, Oracle, or similar) is a plus
 </li>
 <li>
 Proficiency in MS Office, especially Excel
 </li>
 <li>
 Strong communication, analytical skills, and attention to detail
 
 
 </li>
 </ul>
 To find out more about the specific business, have a look at Products &amp; Services - Siemens Healthineers (siemens-healthineers.com)
 
 
 
 Who we are:
 
 
 
 We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.
 
 
 
 How we work:
 
 
 
 When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in everyone&rsquo;s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world&rsquo;s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site at Siemens Healthineers Morocco - Emplois &amp; carri&egrave;res - Siemens Healthineers Morocco
 
 
 As an equal opportunity employer, we welcome applications from individuals with disabilities.
 
 
 We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities.
</div>

Order-to-Cash Customer Service Specialist (Outsourcing Contract) - 8 months

Sanofi

<div>
 
 
 
 About Sanofi:
 
 
 
 
 
 
 
 We&rsquo;re an R&amp;D-driven, AI-powered biopharma company committed to improving people&rsquo;s lives and delivering compelling growth. Our deep understanding of the immune system &ndash; and innovative pipeline &ndash; enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people&rsquo;s lives.
 
 
 
 
 
 
 
 About the job
 
 
 
 
 
 
 
 Job Purpose
 
 
 
 
 
 
 The MCO Learning &amp; Development Lead delivers high-quality, locally relevant learning programs tailored to specific market needs. They work in close collaboration with global teams to adapt and execute learning strategies, ensuring cultural relevance and regulatory alignment. The Local L&amp;D Lead supports both the facilitation and operational aspects of training, acting as a bridge between global content and local execution. The MCO Local L&amp;D Lead plays a key role for local product launches, onboarding &amp; certification, and capability initiatives, translating business goals into impactful learning programs while meeting compliance and audit standards.
 
 
 
 
 
 
 
 
 
 
 
 JOB DUTIES AND RESPONSIBILITIES
 
 
 <ul>
 <li>
 Qualified trainer who can deliver specific learning programs that are F2F (ILT) or virtual trainings (vILT) and certify customer facing employees
 </li>
 <li>
 Customizes learning programs to local requirements with support and in close collaboration with GLS, including adapting to local standards, norms and cultural aspects and overseeing translations
 </li>
 <li>
 Gathers local needs and compiles feedback to inform updates / content creation
 </li>
 <li>
 Accountable to ensure end-to-end training execution: facilitation of trainings and all logistics are properly arranged for each training session, including survey or attendance tracking when needed
 </li>
 <li>
 Ensures localization of onboarding and certification, workflows, glossaries, and style guides for consistency
 </li>
 <li>
 Supports and informs relevant stakeholders on new learning objects to keep our
 
 
 Global Customer Facing Resource Library
 
 
 relevant and updated
 </li>
 <li>
 Accountable to ensure training performance improvement and business impact. Reports and final KPIs standardized will be provided by Global Learning, corrective actions will be led locally.
 </li>
 <li>
 Engages with regional L&amp;D teams, vendors, translators, and compliance/legal teams across countries
 </li>
 </ul>
 
 
 
 
 
 About you
 
 
 
 
 
 
 
 
 Education:
 
 Bachelor's degree in business, life sciences, or a related field
 
 
 
 Basic Qualifications
 
 
 <ul>
 <li>
 
 Experienced L&amp;D Leader
 
 with hands-on experience similar role for French speaking country (Algeria, Morocco, Tunisia...)
 </li>
 <li>
 
 Minimum relevant years of experience:
 
 Experience in pharma: more than 5 years. Experience in L&amp;D: more than 2-3 years
 </li>
 <li>
 
 Language
 
 : Fluent in French and English (spoken and written)
 </li>
 <li>
 
 Degree
 
 : Bachelor&rsquo;s Business or relevant degree
 </li>
 <li>
 
 Cultural Competence:
 
 Understanding the local language and cultural norms
 </li>
 <li>
 
 Stakeholder Management:
 
 Partnering with stakeholders, vendors, and local teams
 </li>
 <li>
 
 Communication:
 
 Localizing onboarding materials and style guides
 </li>
 <li>
 
 Project Management:
 
 Manage training logistics and deployment plans
 </li>
 <li>
 
 Facilitation:
 
 Skilled in delivering engaging training sessions
 </li>
 <li>
 
 Technology Proficiency:
 
 Using learning platforms and tools effectively
 </li>
 </ul>
 
 
 
 
 Why choose us?
 
 <ul>
 <li>
 &bull; Ready to push the limits of what&rsquo;s possible? Join Sanofi in one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world.
 </li>
 <li>
 Make your work count by supporting a company that brings life-changing treatments to millions &mdash; and is committed to doing right by patients, communities, and the planet.
 </li>
 <li>
 Drive progress from within by helping simplify, scale, and modernize how a global biopharma business delivers smarter, faster, and more sustainably.
 </li>
 <li>
 Support teams across science, medicine, and operations by building better systems, shaping bold strategies, and enabling innovation at speed.
 </li>
 <li>
 Make an impact across borders and functions, collaborating with leaders to turn complex challenges into real-world solutions.
 </li>
 <li>
 Advance your career through stretch roles, cross-functional moves, and development opportunities designed to match your ambition.
 </li>
 <li>
 Thrive in inclusive, high-performing teams where every role matters and every voice helps shape what&rsquo;s next
 </li>
 </ul>
 
 
</div>

Africa MCO L&D Lead - French Speaker

Careem

<div>
 
 About the Company
 
 
 
 Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires.
 
 
 Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.
 
 
 
 
 We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.
 
 
 
 
 
 About The Team
 
 
 
 The Design team at Careem crafts user experiences that are simple, intuitive, and delightful. As part of our interdisciplinary group of designers, researchers, writers, and brand experts, you will play a crucial role in shaping how millions of users across the region engage with the Careem app. The team is now building an in-house content marketing team to support copy needs across all verticals, reducing reliance on external vendors and Studio X.
 
 
 
 About The Role
 
 
 
 We are looking for a talented and versatile
 
 Copywriter (Arabic + English)
 
 to join our Product Design team. You will play a key role in shaping and delivering content across marketing and product surfaces&mdash;including push notes, CRM campaigns, and in-app banners. You will also help refine Careem&rsquo;s tone of voice across digital experiences and campaigns.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Write persuasive, concise, and brand-aligned copy for marketing and product use cases
 </li>
 <li>
 Collaborate with designers, PMs, marketers, and engineers to deliver cohesive content experiences
 </li>
 <li>
 Lead efforts in copy reviews, content QA, and refinement for product and campaign rollouts
 </li>
 <li>
 Contribute to building scalable content systems and guidelines
 </li>
 <li>
 Adapt content rapidly to shifting business needs across verticals like Q-commerce, ride-hailing, and food
 
 
 </li>
 </ul>
 
 What You'll Need
 
 
 
 <ul>
 <li>
 1-2 years of experience in UX writing or digital copywriting, ideally with e-commerce or Q-commerce apps
 </li>
 <li>
 Mastery of English grammar, tone, and brevity
 </li>
 <li>
 Portfolio showcasing product-facing content, especially app interfaces and CRM work
 </li>
 <li>
 Ability to work in fast-paced environments with rapid turnaround needs
 </li>
 <li>
 Experience with CRM platforms, push notifications, and banner content
 </li>
 <li>
 Nice-to-have: Familiarity with Figma or design collaboration tools
 </li>
 </ul>
</div>

Copywriter

Al-Futtaim Automotive

<div>
 
 Job Requisition ID:
 
 174668
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role
 
 
 
 <ul>
 <li>
 The Duty Manager is responsible for overseeing the daily operations of the store, ensuring a high standard of customer service, efficient stock management, and compliance with company procedures and legal requirements. In this role, the jobholder will lead and motivate the department, manage store openings and closings, and handle cash counting, particularly in larger stores. The jobholder will also collaborate with the Operations Team Lead to review key performance reports and take action to optimize sales and operational efficiency.
 
 
 </li>
 </ul>
 
 What You Will Do
 
 
 
 Team Leadership
 
 
 <ul>
 <li>
 Lead, motivate, and inspire a high-performing team to meet and exceed sales targets.
 </li>
 <li>
 Foster a positive and collaborative team environment, ensuring staff are motivated, engaged, and equipped with the skills and knowledge needed to succeed.
 </li>
 <li>
 Conduct regular team meetings, one-on-ones, and performance reviews to provide feedback, set goals, and encourage team development.
 </li>
 <li>
 Ensure the team is properly trained on product knowledge, customer service standards, and store policies.
 
 
 </li>
 </ul>
 Store Operations Management
 
 
 <ul>
 <li>
 Manage store operations during key times, including openings, closings, and cash counting, particularly in larger stores.
 </li>
 <li>
 Ensure smooth transitions between shifts, maintaining operational efficiency and store standards.
 </li>
 <li>
 Handle key administrative tasks such as cash reconciliation and ensuring accurate store financial records.
 
 
 </li>
 </ul>
 Customer Service Excellence
 
 
 <ul>
 <li>
 Ensure all team members deliver exceptional customer service and create a positive shopping experience for every customer.
 </li>
 <li>
 Actively engage with customers on the sales floor to provide assistance, handle queries, and resolve any issues promptly.
 </li>
 <li>
 Lead by example, demonstrating best practices in customer interactions, upselling, and product recommendations.
 
 
 </li>
 </ul>
 Stock and Inventory Management
 
 
 <ul>
 <li>
 Oversee the efficient management of stock, ensuring accurate stock levels, timely replenishment, and well-organized inventory.
 </li>
 <li>
 Manage inventory transfers, ensuring that stock is moved and tracked appropriately across the store.
 </li>
 <li>
 Monitor and implement the replenishment app, ensuring that stock is replenished in a timely manner to maintain availability on the sales floor.
 </li>
 <li>
 Regularly conduct gap scanning and cyclic counts to ensure accuracy in stock levels, minimize loss, and optimize inventory turnover.
 
 
 </li>
 </ul>
 Compliance and Standards
 
 
 <ul>
 <li>
 Implement and uphold the company's Standard Operating Procedures (SOPs) and operational standards across all customer touchpoints, including Clothing, Food, and Cafe.
 </li>
 <li>
 Ensure the department is compliant with all Trading Safety, legal, and health &amp; safety regulations to create a safe and welcoming environment for both customers and staff.
 </li>
 <li>
 Regularly review and communicate SOPs to the team, ensuring all policies are consistently followed and best practices are adhered to.
 
 
 </li>
 </ul>
 Sales and Merchandising
 
 
 <ul>
 <li>
 Work with the store leadership team to set and achieve sales targets, continually driving the department&rsquo;s performance.
 </li>
 <li>
 Analyze sales data to identify trends, opportunities, and areas for improvement, and develop action plans to maximize sales and profitability.
 </li>
 <li>
 Optimize staffing levels based on sales floor traffic and customer demand to ensure excellent service without compromising on operational efficiency.
 </li>
 <li>
 Conduct weekly walks with the Visual Merchandising (VM) team to review store displays, merchandising strategies, and product placement.
 </li>
 <li>
 Offer input on commercial decisions and provide feedback on how merchandising can better support sales objectives.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful
 
 
 
 <ul>
 <li>
 Excellent leadership and team management skills with the ability to motivate and engage staff to deliver outstanding customer service.
 </li>
 <li>
 A strong commitment to customer service, with the ability to lead by example in customer interactions.
 </li>
 <li>
 Ability to work under pressure, handle challenging situations, and multi-task effectively.
 </li>
 <li>
 Proficiency in using stock management tools and managing inventory transfers, replenishment apps, and cyclic counts.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role
 
 
 
 <ul>
 <li>
 Proven experience in retail management or a similar leadership role, ideally with exposure to Clothing, Food, or Cafe operations.
 </li>
 <li>
 Strong understanding of stock management, including inventory transfers, replenishment apps, and cyclic counts.
 </li>
 <li>
 Knowledge of Standard Operating Procedures (SOPs) and legal compliance in retail, particularly in the areas of Trading Safety, health and safety, and customer touchpoints.
 </li>
 <li>
 Ability to take responsibility for store openings, closings, and cash counting with a focus on accuracy and compliance.
 </li>
 <li>
 Analytical mindset with the ability to review store performance reports and take proactive commercial actions to improve results.
 </li>
 <li>
 Strong communication skills to interact effectively with customers, staff, and management.
 </li>
 <li>
 Ability to work flexibly and effectively under pressure, especially during peak trading periods.
 </li>
 <li>
 Familiarity with Visual Merchandising and its impact on sales and customer engagement.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
 
 
 
 About Al-Futtaim Malls
 
 
 
 Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
 
 
 Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
 
 
 Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
 
 
 For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
 
 
 
 About Al-Futtaim Engineering &amp; Technologies
 
 
 
 Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions.
 
 
 The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
 
 
 The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
 
 
 These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
</div>

Duty Manager | Marks & Spencer | Mall of Egypt

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 174668
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Duty Manager is responsible for overseeing the daily operations of the store, ensuring a high standard of customer service, efficient stock management, and compliance with company procedures and legal requirements. In this role, the jobholder will lead and motivate the department, manage store openings and closings, and handle cash counting, particularly in larger stores. The jobholder will also collaborate with the Operations Team Lead to review key performance reports and take action to optimize sales and operational efficiency.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Team Leadership
 
 
 <ul>
 <li>
 Lead, motivate, and inspire a high-performing team to meet and exceed sales targets.
 </li>
 <li>
 Foster a positive and collaborative team environment, ensuring staff are motivated, engaged, and equipped with the skills and knowledge needed to succeed.
 </li>
 <li>
 Conduct regular team meetings, one-on-ones, and performance reviews to provide feedback, set goals, and encourage team development.
 </li>
 <li>
 Ensure the team is properly trained on product knowledge, customer service standards, and store policies.
 
 
 </li>
 </ul>
 Store Operations Management
 
 
 <ul>
 <li>
 Manage store operations during key times, including openings, closings, and cash counting, particularly in larger stores.
 </li>
 <li>
 Ensure smooth transitions between shifts, maintaining operational efficiency and store standards.
 </li>
 <li>
 Handle key administrative tasks such as cash reconciliation and ensuring accurate store financial records.
 
 
 </li>
 </ul>
 Customer Service Excellence
 
 
 <ul>
 <li>
 Ensure all team members deliver exceptional customer service and create a positive shopping experience for every customer.
 </li>
 <li>
 Actively engage with customers on the sales floor to provide assistance, handle queries, and resolve any issues promptly.
 </li>
 <li>
 Lead by example, demonstrating best practices in customer interactions, upselling, and product recommendations.
 
 
 </li>
 </ul>
 Stock and Inventory Management
 
 
 <ul>
 <li>
 Oversee the efficient management of stock, ensuring accurate stock levels, timely replenishment, and well-organized inventory.
 </li>
 <li>
 Manage inventory transfers, ensuring that stock is moved and tracked appropriately across the store.
 </li>
 <li>
 Monitor and implement the replenishment app, ensuring that stock is replenished in a timely manner to maintain availability on the sales floor.
 </li>
 <li>
 Regularly conduct gap scanning and cyclic counts to ensure accuracy in stock levels, minimize loss, and optimize inventory turnover.
 
 
 </li>
 </ul>
 Compliance and Standards
 
 
 <ul>
 <li>
 Implement and uphold the company's Standard Operating Procedures (SOPs) and operational standards across all customer touchpoints, including Clothing, Food, and Cafe.
 </li>
 <li>
 Ensure the department is compliant with all Trading Safety, legal, and health &amp; safety regulations to create a safe and welcoming environment for both customers and staff.
 </li>
 <li>
 Regularly review and communicate SOPs to the team, ensuring all policies are consistently followed and best practices are adhered to.
 
 
 </li>
 </ul>
 Sales and Merchandising
 
 
 <ul>
 <li>
 Work with the store leadership team to set and achieve sales targets, continually driving the department&rsquo;s performance.
 </li>
 <li>
 Analyze sales data to identify trends, opportunities, and areas for improvement, and develop action plans to maximize sales and profitability.
 </li>
 <li>
 Optimize staffing levels based on sales floor traffic and customer demand to ensure excellent service without compromising on operational efficiency.
 </li>
 <li>
 Conduct weekly walks with the Visual Merchandising (VM) team to review store displays, merchandising strategies, and product placement.
 </li>
 <li>
 Offer input on commercial decisions and provide feedback on how merchandising can better support sales objectives.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Excellent leadership and team management skills with the ability to motivate and engage staff to deliver outstanding customer service.
 </li>
 <li>
 A strong commitment to customer service, with the ability to lead by example in customer interactions.
 </li>
 <li>
 Ability to work under pressure, handle challenging situations, and multi-task effectively.
 </li>
 <li>
 Proficiency in using stock management tools and managing inventory transfers, replenishment apps, and cyclic counts.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Proven experience in retail management or a similar leadership role, ideally with exposure to Clothing, Food, or Cafe operations.
 </li>
 <li>
 Strong understanding of stock management, including inventory transfers, replenishment apps, and cyclic counts.
 </li>
 <li>
 Knowledge of Standard Operating Procedures (SOPs) and legal compliance in retail, particularly in the areas of Trading Safety, health and safety, and customer touchpoints.
 </li>
 <li>
 Ability to take responsibility for store openings, closings, and cash counting with a focus on accuracy and compliance.
 </li>
 <li>
 Analytical mindset with the ability to review store performance reports and take proactive commercial actions to improve results.
 </li>
 <li>
 Strong communication skills to interact effectively with customers, staff, and management.
 </li>
 <li>
 Ability to work flexibly and effectively under pressure, especially during peak trading periods.
 </li>
 <li>
 Familiarity with Visual Merchandising and its impact on sales and customer engagement.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
 
 
 
 About Al-Futtaim Malls
 
 
 
 Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
 
 
 Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
 
 
 Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
 
 
 For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
 
 
 
 About Al-Futtaim Engineering &amp; Technologies
 
 
 
 Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions.
 
 
 The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
 
 
 The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
 
 
 These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
</div>

Explore 632+ Growth lead morocco in House Logistics Coordinator Jobs In House Logistics Coordinator Jobs In Finance Jobs In Marketing Jobs In Cairo this December. Find roles across top companies and apply now to boost your career.