receptionist

reservations manager

front desk agent

guest arrival expert

guest experience expert

guest experience agent arabic speaker

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Champions arrival and departure experience of guests
 </li>
 <li>
 Ensure adherence of arrival/departure service sequence
 </li>
 <li>
 Assists to direct and walk guests to their destination in the hotel
 </li>
 <li>
 Ready to undertake all roles including the night shifts of the Front Office Team
 </li>
 <li>
 Takes responsibility and ownership in creating personal connections through emotional luxury between Raffles Ambassadors and guests
 </li>
 <li>
 Enforces Property Management System etiquette and accuracy of administrative duties
 </li>
 <li>
 Perform check in, check out and room change procedures and ensure all data are entered completely into the hotel systems
 </li>
 <li>
 Assists with daily shift&rsquo;s bookkeeping of Front Office Team
 </li>
 <li>
 Collaborate with Housekeeping Team on upkeeping of cleanliness in Front of House areas
 </li>
 <li>
 Maintain cashier float and ensure accurate daily report of all money received
 </li>
 <li>
 Assists other hotel department functions when the need arises
 </li>
 <li>
 Upkeep personal grooming standards, ensures discipline, and efficiency of duties
 </li>
 <li>
 Training and coordination with supporting departments
 </li>
 <li>
 Promptly answers any in-house guest calls, instant messages and emails and communicates with respective departments in the resolution of guests&rsquo; requests.
 </li>
 <li>
 Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
 </li>
 <li>
 Executes the annual upsell strategy and strive to achieve targets as set by management
 </li>
 <li>
 Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), as well as Forbes 5 star / Leading Quality Assurance (LQA) standards and aims to achieve the scores and goals set by management
 </li>
 <li>
 Performs any duties and special projects as requested by management whether in own department or any other department in the hotel
 </li>
 <li>
 Reports any suspicious behaviour of guests and staff to the Managers and Security
 </li>
 <li>
 Ensures that all potential and real hazards are reported appropriately immediately
 </li>
 <li>
 Fully understands the hotel&rsquo;s fire, emergency and evacuation procedures
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Possesses strong interpersonal skills and ability to communicate in second language
 </li>
 <li>
 Manages all guests/team members&rsquo; needs with equal drive
 </li>
 <li>
 Carries an eye for detail and an approachable demeanor for all guests and team members
 </li>
 <li>
 Ensures security and confidentiality of guest and hotel information in accordance to company/country&rsquo;s data security act
 </li>
 <li>
 Possesses good computer and property management system knowledge
 </li>
 <li>
 High level of integrity, enthusiasm, dedication for continuous improvement
 </li>
 <li>
 Embraces change and open-minded in a dynamic work environment
 </li>
 <li>
 Has an understanding of the middle eastern clientele and culture
 </li>
 <li>
 Has an understanding of key stakeholders in the luxury travel space
 
 
 </li>
 </ul>
 Additional Information
 
 
 <ul>
 <li>
 Opportunity to join the first Raffles in Bahrain
 </li>
 <li>
 Employee benefit card offering discounted rates in Accor worldwide
 </li>
 <li>
 Learning programs through our Academies
 </li>
 <li>
 Opportunity to develop your talent and grow within your property and across the world!
 </li>
 <li>
 Ability to make a difference through our Corporate Social Responsibility activities.
 </li>
 </ul>
</div>

Guest Experience Agent - Arabic Speaker

Radisson Hotel Group

<div>Company Description 
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 
Job Description 
We are currently seeking a Security Agent to join our vibrant team. At Al Seef House, we are in search of individuals who go beyond the resume &ndash; those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.
We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.
As a Security Agent at Al Seef House, you bring a heightened sense of vigilance, a commitment to ensuring safety and security, and a dedication to maintaining a secure environment for our guests and staff. Your role in our dynamic security team demands a strong sense of responsibility, attention to detail, and the ability to handle security protocols with utmost professionalism.<ul><li>
Supports the smooth running of the safety &amp; security department, where all areas are maintained to the highest levels.</li><li>
Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.</li><li>
Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner.</li><li>
Delivers on departmental plans and objectives, where hotel initiatives &amp; targets are achieved.</li><li>
Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.</li><li>
Builds and maintains effective working relationships whilst promoting the company culture and values.</li><li>
Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.</li></ul> 

Qualifications 
<ul><li>
Experience in safety &amp; security is required</li><li>
Hands-on approach with a can-do work style.</li><li>
Commitment to delivering exceptional guest service with a passion for the hospitality industry.</li><li>
Ability to find creative solutions taking ownership for duties and tasks assigned.</li><li>
Personal integrity, with the ability to work in an environment that demands excellence.</li><li>
Experience of working with IT systems on various platforms.</li><li>
Strong communication skills.</li></ul> 

Additional Information 
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development&mdash;helping you reach your full potential.
Experience the Team Spirit - Join a workplace that&rsquo;s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference&mdash;in hospitality, your community and beyond.
Enjoy Global &amp; Local Perks - No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you&rsquo;re ready to bring your talent, energy, and passion, we&rsquo;d love to hear from you.
Apply now and let&rsquo;s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.</div>

Safety & Security - Security Agent

Mesk Holdings

Duties &amp; Responsibilities: * Arabic Speaker&middot; Develop and implement sales strategies to achieve revenue targets.&middot; Identify and secure new business opportunities from corporate clients, travel agencies, event planners, and other potential partners.&middot; Maintain strong relationships with existing clients to encourage repeat business.&middot; Conduct regular sales calls, site inspections, and client meetings.&middot; Build and maintain strong relationships with key stakeholders.&middot; Negotiate and close deals to meet or exceed sales objectives.&middot; Address customer inquiries, complaints, and feedback to ensure satisfaction.&middot; Collaborate with the marketing team to design promotional campaigns, special offers, and seasonal packages.&middot; Monitor competitor activity and market trends to adjust strategies accordingly.&middot; Handle group reservations, corporate events, banquets, and private dining inquiries.&middot; Negotiate contracts and agreements with clients.Qualifications: 1. Education and Experience: &middot; Preferably bachelor&rsquo;s degree in business administration, Marketing, or a related field.&middot; Proven experience in hotel sales industry, with at least 2-3 years of experience.2. Skills and Competencies:&middot; Customer-focused and service-oriented.&middot; Results-driven with strong business acumen.&middot; Creative thinker with problem-solving skills.&middot; Team player with leadership qualities.&middot; Ability to work under pressure and meet targets.&middot; Proficiency in CRM software and Microsoft Office Suite.3. Personal Qualities:&middot; Goal-oriented and results-driven.&middot; Adaptable and resilient in a fast-paced environment&middot; Customer-focused mindset4. Others:&middot; Willingness to travel as needed&middot; Flexibility to work extended hours during peak periods.&middot; Valid driver&rsquo;s license.Job Types: Full-time, Permanent

Sales Manager (F&B)

Propel Consult

The F&amp;B Reservation Agent manages all table reservations and customer service operations while adhering to OPA&rsquo;s policies, procedures, standards, and regulations. It is a role responsible for responding to communications from guests, and referral networks concerning reservations arriving by mail, telephone, or through a central reservation system. The F&amp;B Reservation Agent creates and maintains reservation records and reports, provides information to the customers, and handles complaints regarding OPA products and services.The F&amp;B Reservation Agent role involves a lot of communication with the guests and the team; and requires excellent interpersonal relationship skills to be able to relate well with guests from all walks of life.Key Responsibilities:1. Monitor all opening and closing procedures of the reception desk2. Work closely with the General Manager and Operations Director in developing creative and profitable ideas, special activities, and offers based on the guests&rsquo; needs and satisfaction3. Develop, implement, and update reservations and customer service SOPs and ensure adequate training to the team members4. Manage booking and reservation system efficiently and control guests seating arrangements and floor plan5. Make a great and impressive first impression on clients and ensure outstanding customer services6. Answer phone calls in a professional manner and as per the OPA&rsquo;s standard procedures7. Proficiently and politely handle guests&rsquo; reservation requests from both offline and online modes of reservations as per the availability of the restaurant and based on the guest&rsquo;s needs8. Ensure the confirmation of reservation and response to inquiries are done promptly within 24 hours9. Assist guests to their tables and organize the seating based on their preferences whilst balancing the customers&rsquo; flow in service stations10. Confidently communicate OPA&rsquo;s business concept, product offerings, packages, event and activities, and all sales promotional materials to the guests11. Attend to customer service inquiries efficiently12. Collaborate with the service team to provide excellent customer service13. Maintain a professional and courteous attitude and diplomacy while relating with clients even when dealing with hostile, impatient, or irate guests14. Communicate with General Manager on all guest-related issues and work together in creating solutions and new ideas to elevate the guests&rsquo; experience and establish customer loyalty15. Manage and maintain customers&rsquo; database system and ensure efficient filing of the guests&rsquo; important records and information and effectively utilize them to gain valuable insights about OPA&rsquo;s customers and for sales and marketing purposesKey Competencies1. Advanced knowledge of Table Management and Booking System software2. Flexibility to work in shifts and long hours3. Knowledge of restaurant operations4. Knowledge of food hygiene and safety standards5. Excellent interpersonal relationship skills6. Excellent customer service skills7. Excellent verbal and oral communication skillsJob Types: Full-time, PermanentPay: Up to BD260.000 per month

Reservation Agen

Iridium - Global Executive Search

<div>
 
 Our client is a landmark five-star hotel in Manama and they are seeking a
 
 Spa &amp; Health Club Manager
 
 (Director of Spa &amp; Wellness) to take charge of its upcoming
 
 luxury spa project
 
 while overseeing a fully renovated (Completed 2025)
 
 health and fitness facility
 
 . This is a unique opportunity to be part of something exceptional from the ground up&mdash;contributing directly to the
 
 design, development, and launch
 
 of a spa experience that will redefine wellness in the region.
 
 
 
 
 
 
 The Opportunity: A New Luxury Spa Destination
 
 
 
 Planned Opening in 2026, this expansive wellness facility is currently in its second design phase, with construction scheduled for early next year. As the Spa &amp; Health Club Manager, you will:
 
 <ul>
 <li>
 
 Play a key role in shaping the design
 
 &ndash; your input will influence layouts, technical features, treatment flow, and guest experience.
 </li>
 <li>
 
 Lead the pre-opening and operational launch
 
 &ndash; from menu development to recruitment and branding.
 </li>
 <li>
 Oversee a facility that includes:
 </li>
 <li>
 10&ndash;12 treatment rooms
 </li>
 <li>
 Private-use Turkish hammam
 </li>
 <li>
 Salt inhalation room for yoga and therapy
 </li>
 <li>
 Hot and cold hydrotherapy pools, including a 12&ndash;13&deg;C cold plunge
 </li>
 <li>
 Elegant, contemporary interiors designed to rival the region&rsquo;s most prestigious spas
 </li>
 </ul>
 
 
 
 
 The spa will operate as a
 
 standalone wellness destination
 
 , separate from the hotel&rsquo;s fitness club, and will cater to a sophisticated, wellness-driven clientele of both hotel guests and local members.
 
 
 
 
 
 You&rsquo;ll work alongside a strong supervisory team that handles daily operations&mdash;allowing you to focus on strategic leadership and spa development.
 
 
 
 
 
 
 Your Role &amp; Responsibilities
 
 
 <ul>
 <li>
 Provide strategic and hands-on leadership across both spa and health club operations
 </li>
 <li>
 Ensure excellence in guest service, treatment quality, and wellness standards
 </li>
 <li>
 Recruit, train, and inspire a team of 15&ndash;20 staff, in partnership with HR
 </li>
 <li>
 Collaborate with hotel leadership on financial performance, pricing, retail sales, and marketing
 </li>
 <li>
 Drive revenue, guest satisfaction, and brand positioning in the luxury wellness space
 </li>
 <li>
 Build a loyal base of external and in-house guests through targeted promotions and digital presence (primarily Instagram)
 </li>
 </ul>
 
 
 
 
 
 Who We&rsquo;re Looking For
 
 
 
 You&rsquo;re a seasoned spa leader with the ambition to take on a major project. Your background likely includes:
 
 <ul>
 <li>
 Experience as Spa Manager or Assistant Director of Spa in a luxury hotel, resort, or branded wellness facility
 </li>
 <li>
 Knowledge of Middle Eastern spa culture and guest expectations (experience in the region is a strong advantage)
 </li>
 <li>
 A blend of
 
 operational know-how
 
 ,
 
 commercial acumen
 
 , and
 
 leadership skills
 
 </li>
 <li>
 Fluent English; Arabic is a strong asset and will be preferred if qualifications are equal
 </li>
 <li>
 A passion for creating extraordinary guest experiences through wellness and design
 </li>
 </ul>
 
 
 
 
 
 What&rsquo;s Offered
 
 
 <ul>
 <li>
 Competitive,
 
 tax-free compensation package
 
 </li>
 <li>
 Generous
 
 performance-based bonus
 
 </li>
 <li>
 Fully
 
 furnished private 2-bedroom apartment
 
 </li>
 <li>
 
 Relocation allowance
 
 ,
 
 transportation
 
 , and
 
 annual flight home
 
 </li>
 <li>
 
 Comprehensive medical coverage
 
 </li>
 <li>
 The opportunity to
 
 shape a flagship spa project
 
 and grow your career within a leading international hotel brand
 </li>
 </ul>
 
 
</div>

Luxury Spa & Health Club Manager - Bahrain (Director Spa)

IHG Hotels & Resorts

<div>We&rsquo;re looking for a Chef de Partie &ndash; Arabic Cuisine to join our award-winning culinary team. If you take pride in crafting traditional Arabic dishes with creativity, precision, and flair, this is your chance to showcase your talent in one of Bahrain&rsquo;s most iconic luxury hotels.

At InterContinental&reg; Bahrain, every dish tells a story of excellence. Nestled in the vibrant business and leisure hub of Manama, our hotel features 304 refined rooms, 36 luxurious suites, and award-winning restaurants that elevate the dining experience for every guest. With a legacy of innovation and elegance, we invite you to be part of our culinary journey.

Every day brings new flavors, but you&rsquo;ll mainly:
<ul>
<li>Prepare and present authentic Arabic dishes, from hot and cold mezze to main courses and specialty items.</li>
<li>Maintain the highest standards of food quality, hygiene, and HACCP compliance.</li>
<li>Collaborate with the Sous Chef and Head Chef in menu design, seasonal offerings, and specials.</li>
<li>Ensure proper storage, handling, and rotation of ingredients.</li>
<li>Train, guide, and mentor junior colleagues in Arabic cooking techniques.</li>
<li>Maintain cleanliness and organization across your section.</li>
<li>Step in with flexibility and teamwork to support kitchen operations.</li>
</ul>
What we need from you
<ul>
<li>At least 4 years of hotel experience in a 5 star luxury hotel, with expertise in Arabic cuisine</li>
<li>Expertise in buffet presentation, ensuring visually appealing and high-quality displays.</li>
<li>Proven ability to manage high-volume production while maintaining consistency and excellence.</li>
<li>Ability to work in a fast-paced environment.</li>
<li>Excellent teamwork and communication skills</li>
<li>Culinary degree or relevant certification preferred</li>
</ul>
What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you&rsquo;ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Chef de Partie (Arabic Cuisine)- InterContinental Bahrain

International Hotels Establishment

The BrandTrader Vic's Bahrain is looking for friendly and accommodating Hostess / Female Receptionist. Our venue is an eclectic collection of cuisines, signature cocktails and an exotic atmosphere bedecked with authentic artefacts and trappings.Our many years of operations has proven us to be a strong and successful franchisee of a renowned global company. Our guests from all nationalities adore the venue especially with refreshing drinks and sumptuous dishes from around the world.Hostess / Female ReceptionistYour role as a Hostess is to create a welcoming, gracious and professional first impression to the guests.You will be responsible to:&middot; Assist customers with reservation bookings and general inquiries, in person or by phone.&middot; Answer all telephone calls in a timely and friendly manner.&middot; Allocate tables to guests and be always aware of table status within the venue.&middot; Escort guests to their table and present the menus.&middot; Ensure that all menus in circulation are in acceptable condition.&middot; Knowledgeable of local laws and customs.&middot; Politely inform the guest of the dress code and other regulations within the venue.&middot; Demonstrate good knowledge of the products available to the guest.&middot; Update customer profile data on the client database as required.Benefits you will enjoy includes:&middot; Work with stable company and professional employees&middot; Friendly team and world-class brand&middot; Accommodation, vacation, and flight tickets&middot; Training and development&middot; Employee recognition and welfare programMinimum qualifications:&middot; Good communication skills&middot; Team-player&middot; Friendly personality&middot; Creative and innovative&middot; Must be able to communicate in EnglishKnowledgeable in Arabic is a plus but not requiredJob Types: Full-time, Contract Contract length: 24 monthsApplication Question(s):<ul><li>Are you in Bahrain?</li><li>How tall are you in CM?</li><li>Are you female?</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Hostess / Restaurant Host: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

Female Host/Receptionist (Trader Vic's Bahrain)

Explore 604+ Guest experience agent arabic speaker in Manama this October. Find roles across top companies and apply now to boost your career.