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guest experience expert saudi national only

Marriott International

<div>Additional Information 
Job Number25142907 
Job CategoryRooms &amp; Guest Services Operations 
LocationJabal Omar Marriott Hotel Makkah, Umm Al Qura, Makkah, Saudi Arabia, Saudi Arabia, 21955 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Guest Experience Expert-(Saudi National Only)

Accor

<div><div>Company Description</div> 
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.<div> 
Job Description</div> 
We are seeking an exceptional Concierge to join our luxury hospitality team in Jeddah, Saudi Arabia. As a Concierge, you will be the face of our organization, providing world-class service and creating unforgettable experiences for our esteemed guests.<ul><li>
Warmly welcome and assist guests, ensuring a seamless and personalized experience throughout their stay</li><li>
Provide expert recommendations on local attractions, restaurants, and cultural sites in Jeddah and the surrounding areas</li><li>
Make reservations and arrangements for dining, transportation, tours, and entertainment</li><li>
Anticipate guest needs and proactively offer assistance to exceed expectations</li><li>
Handle guest inquiries and requests promptly and efficiently, ensuring timely follow-up</li><li>
Collaborate with other departments to ensure guest satisfaction and resolve any issues</li><li>
Maintain up-to-date knowledge of local events, attractions, and services</li><li>
Assist with check-in and check-out procedures as needed</li><li>
Manage and organize guest packages, deliveries, and correspondence</li><li>
Uphold the highest standards of customer service and professionalism at all times</li></ul><div> 
Qualifications</div> 
<ul><li>
Minimum of 3 years' experience as a Concierge in a luxury hospitality environment</li><li>
Exceptional communication skills, both verbal and written, with the ability to build rapport quickly</li><li>
Fluency in Arabic and English; additional languages are a plus</li><li>
In-depth knowledge of Jeddah's attractions, culture, and local services</li><li>
Proven ability to multi-task and problem-solve in a fast-paced environment</li><li>
Strong attention to detail and commitment to excellence</li><li>
Experience in handling guest complaints and going above and beyond to meet guest needs</li><li>
Flexibility to work different shifts, including nights and weekends</li><li>
Proficiency in hotel management software, preferably OPERA PMS</li><li>
Valid Saudi Arabian work permit or eligibility to obtain one</li><li>
Warm, friendly demeanor with a passion for customer service</li><li>
Ability to remain calm under pressure and adapt to changing situations</li><li>
Strong organizational skills and the ability to prioritize tasks effectively</li></ul><div> 
Additional Information</div> 
<ul><li>
Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.</li></ul></div>

Concierge

Raffles

<div>Company Description 
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah. 
Job Description 
We are seeking an exceptional Concierge to join our luxury hospitality team in Jeddah, Saudi Arabia. As a Concierge, you will be the face of our organization, providing world-class service and creating unforgettable experiences for our esteemed guests.<ul><li>
Warmly welcome and assist guests, ensuring a seamless and personalized experience throughout their stay</li><li>
Provide expert recommendations on local attractions, restaurants, and cultural sites in Jeddah and the surrounding areas</li><li>
Make reservations and arrangements for dining, transportation, tours, and entertainment</li><li>
Anticipate guest needs and proactively offer assistance to exceed expectations</li><li>
Handle guest inquiries and requests promptly and efficiently, ensuring timely follow-up</li><li>
Collaborate with other departments to ensure guest satisfaction and resolve any issues</li><li>
Maintain up-to-date knowledge of local events, attractions, and services</li><li>
Assist with check-in and check-out procedures as needed</li><li>
Manage and organize guest packages, deliveries, and correspondence</li><li>
Uphold the highest standards of customer service and professionalism at all times</li></ul> 

Qualifications 
<ul><li>
Minimum of 3 years' experience as a Concierge in a luxury hospitality environment</li><li>
Exceptional communication skills, both verbal and written, with the ability to build rapport quickly</li><li>
Fluency in Arabic and English; additional languages are a plus</li><li>
In-depth knowledge of Jeddah's attractions, culture, and local services</li><li>
Proven ability to multi-task and problem-solve in a fast-paced environment</li><li>
Strong attention to detail and commitment to excellence</li><li>
Experience in handling guest complaints and going above and beyond to meet guest needs</li><li>
Flexibility to work different shifts, including nights and weekends</li><li>
Proficiency in hotel management software, preferably OPERA PMS</li><li>
Valid Saudi Arabian work permit or eligibility to obtain one</li><li>
Warm, friendly demeanor with a passion for customer service</li><li>
Ability to remain calm under pressure and adapt to changing situations</li><li>
Strong organizational skills and the ability to prioritize tasks effectively</li></ul> 

Additional Information 
<ul><li>
Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.</li></ul></div>

<div>Additional Information 
Job Number25141925 
Job CategoryRooms &amp; Guest Services Operations 
LocationFour Points by Sheraton Jeddah Corniche, Cornich Road, Jeddah, Saudi Arabia, Saudi Arabia, 23731 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Experience Expert

MOVENPICK

<div>Company Description 
What is Tamayyaz Program?
&ldquo;Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills &amp; knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.&rdquo;
The 41-storey M&ouml;venpick Hotel and Residence Hajar Tower Makkah, located only a few steps from the holy Ka&rsquo;abah, offers premium accommodation and first-class hospitality with Swiss service standards managed by Accor. Its location within Abraj Al Bait tower complex gives it access to a wide range of lifestyle facilities. A privileged location, blessed views, massive capacity, modern amenities, convenience, dining facilities with 5 distinct world-class restaurants appeal to a wide variety of tastes and dine a large number of guests. 
Job Description 
Room Attendant 
Housekeeping is the heart of the hotel! First impressions are everything! As a Room Attendant with Sofitel, you will have the opportunity to create lasting memories for every Guest, ensuring Guest rooms are comfortable, inviting and clean. The luxury of our Guests experience will ensure their return. 
What you will be doing:<ul><li> 
Consistently offer professional, friendly and engaging service</li><li>Clean all assigned guestrooms including: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies</li><li>Sign in and out master keys daily</li><li>Maintain proper usage of cleaning supplies and equipment</li><li>Update and record all cleaned rooms</li><li>Return and properly tag all lost and found articles in the Housekeeping Office</li><li>Follow departmental policies and procedures and Sofitel service standards</li><li>Report necessary maintenance items</li><li>Follow all safety and sanitation policies</li></ul> 
Qualifications<ul><li> 
Tamayyaz Program is for Saudi Nationals Only.</li><li>Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.</li><li>Basic English skills are a must.</li><li>Strong passion for the Hospitality Field.</li><li>Excellent interpersonal and communication skills.</li><li>Is a team player that contributes to and proactively assists co-workers.</li><li>Ability to work a flexible roster depending on departmental needs.</li><li>Ability to focus attention on guest needs, always remaining calm and courteous.</li></ul> 
Additional Information 
<ul><li>
Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</li></ul></div>

“Tamayyaz– Room Attendant – Saudis Only”

Swissotel

<div>Company Description 
&ldquo;A passion for perfection&rdquo;
Swiss&ocirc;tel Hotels &amp; Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use and develop their knowledge to reinvent their career path.
Swiss&ocirc;tel Al Maqam is Swiss&ocirc;tel&rsquo;s Second hotel to open in Saudi Arabia. The hotel offers 1624 elegant rooms and suites with modern design, complementing the values of today&rsquo;s Arab culture.
As part of the prestigious Abraj Al Bait complex, the deluxe Swiss&ocirc;tel Al Maqam is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haraam, overlooking the Ka&rsquo;aba and the Grand Mosque.
Swiss&ocirc;tel Al Maqam is part of a new urban development, including two restaurants, one executive lounge, two meeting rooms and a business centre. It has private entrances that make it easier for our valuable gusts to reach Al Masjid Al Haram 
About Tamayyaz Program:
&ldquo;Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills &amp; knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.&rdquo; 
Job Description 
Summary of Responsibilities: 
Reporting to F&amp;B Supervisor, responsibilities and essential job functions include but are not limited to the following:
Planning &amp; Organizing:<ul><li>
Works (hands on) towards the timely set up of the assigned Food &amp; Beverage outlet, according to the meal settings and in line with the opening hours.</li><li>
Contributes to meet / maximize the monthly revenue budget for the respective outlet and understands to control the operational expenses.</li></ul>
Operations:<ul><li>
Attends regular training sessions in line with the departmental P&amp;P i.e. guest care, product knowledge, grooming standards, up-selling, etc.</li><li>
Works as per instructions from the immediate Supervisor and as per duty shifts i.e. basic cleaning work, polishing equipment, table setting, collects materials / goods from other departments, etc.</li><li>
Communicates directly with guests i.e. presents menus, helps with recommendations, receives orders, places orders and handles payments.</li><li>
Ensures proper appearance (condition of uniforms) and grooming whilst on duty.</li><li>
Handles the guest greeting upon arrival and their seating through the hostess.</li><li>
Ensures that under no circumstances the entrance is left unattended.</li><li>
Maintains a professional / friendly, yet discreet relationship with the outlet patrons to ensure their well-being.</li><li>
Makes himself / herself familiar with all menus, promotions, and other relevant issues concerning the outlet (product knowledge).</li><li>
Reports cleanliness and maintenance issues to the immediate Supervisor.</li><li>
Handles guest complaints as per instructions or consults the immediate Supervisor.</li><li>
Does all mise-en place work according to the whole day service requirements.</li><li>
To report any equipment failures/problems to the Maintenance Department.</li><li>
To pass any maintenance requests to the Maintenance Department.</li><li>
To participate in any Training/Developments schemes as recommended by senior management.</li><li>
Attends all regular departmental briefings and contributes to an open communication within the assigned team.</li><li>
To treat guests and colleagues in a polite and courteous manner.</li><li>
To observe high standards of personal hygiene.</li><li>
To maintain clean and organized side stations at all times.</li><li>
To anticipate customers&rsquo; needs.</li><li>
To be flexible in assisting around different areas of the hotel.</li><li>
Familiar with the company&rsquo;s internal policies and safety procedures</li><li>
Helps in other areas of the Hotel if the situation requires.</li><li>
To have a complete understanding of and to adhere to policy relating to Fire, Hygiene, Health and Safety.</li><li>
Be familiar with all related company documentation and especially with the relevant Operational Standards for the department.</li><li>
To carry out any other reasonable duties and responsibilities as assigned.</li></ul>
Administration:<ul><li>
Work hand to hand with the hostess to ensure the name tag is all complete and in proper position</li><li>
Ensuring business card and database are handed over to the hostess for the record</li><li>
Make sure all the bill is handed over to the cashier</li><li>
Ensure all the item is charged accordingly in the micros system as per the guest consumption</li></ul> 

Qualifications 
<ul><li>
Tamayyaz Program is for Saudi Nationals Only.</li><li>
 Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.</li><li>
Basic English skills are a must.</li><li>
 Strong passion for the Hospitality Field.</li><li>
 Excellent interpersonal and communication skills.</li><li>
Is a team player that contributes to and proactively assists co-workers.</li><li>
Ability to work a flexible roster depending on departmental needs.</li><li>
Ability to focus attention on guest needs, always remaining calm and courteous.</li></ul></div>

Tamayyaz - Waiter/Waitress - Saudi Only

<div>Company Description 
What is Tamayyaz Program?
&ldquo;Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills &amp; knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.&rdquo;
The 41-storey M&ouml;venpick Hotel and Residence Hajar Tower Makkah, located only a few steps from the holy Ka&rsquo;abah, offers premium accommodation and first-class hospitality with Swiss service standards managed by Accor. Its location within Abraj Al Bait tower complex gives it access to a wide range of lifestyle facilities. A privileged location, blessed views, massive capacity, modern amenities, convenience, dining facilities with 5 distinct world-class restaurants appeal to a wide variety of tastes and dine a large number of guests. 
Job Description 
Works as per instructions from the immediate Supervisor and as per duty shifts i.e. basic cleaning work, polishing equipment, table setting, collects materials / goods from other departments, etc.
2. Communicates directly with guests i.e. presents menus, helps with recommendations, receives orders, places orders and handles payments.
3. Ensures proper appearance (condition of uniforms) and grooming whilst on duty.
4. Handles the guest greeting upon arrival and their seating through the hostess.
5. Ensures that under no circumstances the entrance is left unattended.
6. Maintains a professional / friendly, yet discreet relationship with the outlet patrons to ensure their well-being.
7. Makes himself / herself familiar with all menus, promotions, and other relevant issues concerning the outlet (product knowledge).
8. Reports cleanliness and maintenance issues to the immediate Supervisor.
9. Handles guest complaints as per instructions or consults the immediate Supervisor.
10. Does all mise-en place work according to the whole day service requirements.
11. To report any equipment failures/problems to the Maintenance Department.
12. To pass any maintenance requests to the Maintenance Department.
13. To participate in any Training/Developments schemes as recommended by senior management.
14. Attends all regular departmental briefings and contributes to an open communication within the assigned team.
15. To treat guests and colleagues in a polite and courteous manner.
16. To observe high standards of personal hygiene.
17. To maintain clean and organized side stations at all times.
18. To anticipate customers&rsquo; needs.
19. To be flexible in assisting around different areas of the hotel.
20. Familiar with the company&rsquo;s internal policies and safety procedures
21. Helps in other areas of the Hotel if the situation requires.
22. To have a complete understanding of and to adhere to policy relating to Fire, Hygiene, Health and Safety.
23. Be familiar with all related company documentation and especially with the relevant Operational Standards for the department.
24. To carry out any other reasonable duties and responsibilities as assigned. 
Administration:
1. Work hand to hand with the hostess to ensure the name tag is all complete and in proper position
2. Ensuring business card and database are handed over to the hostess for the record
3. Make sure all the bill is handed over to the cashier
4. Ensure all the item is charged accordingly in the micros system as per the guest consumption 
Qualifications 
Qualifications &amp; Additional Information<ul><li>Tamayyaz Program is for Saudi Nationals Only.</li><li>Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.</li><li>Basic English skills are a must.</li><li>Strong passion for the Hospitality Field.</li><li>Excellent interpersonal and communication skills.</li><li>Is a team player that contributes to and proactively assists co-workers.</li><li>Ability to work a flexible roster depending on departmental needs.</li><li>Ability to focus attention on guest needs, always remaining calm and courteous.</li></ul>
Our commitment to Diversity &amp; Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. 
Additional Information 
<ul><li>
Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</li></ul></div>

“Tamayyaz– waiter – Saudis Only”

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364 guest experience expert saudi national only jobs IN Jeddah

Guest Experience Expert-(Saudi National Only)

Concierge

Concierge

Guest Experience Expert

“Tamayyaz– Room Attendant – Saudis Only”

Tamayyaz - Waiter/Waitress - Saudi Only

“Tamayyaz– waiter – Saudis Only”