guest experience expert

receptionist

sales specialist

client service executive

guest experience expert-(saudi national only) Jobs in Jeddah

guest experience expert-(saudi national only)

guest experience specialist

Marriott International

<div>Additional Information 
Job Number25141926 
Job CategoryRooms &amp; Guest Services Operations 
LocationFour Points by Sheraton Jeddah Corniche, Cornich Road, Jeddah, Saudi Arabia, Saudi Arabia, 23731 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. 
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Experience Supervisor

<div>Additional Information 
Job Number25141925 
Job CategoryRooms &amp; Guest Services Operations 
LocationFour Points by Sheraton Jeddah Corniche, Cornich Road, Jeddah, Saudi Arabia, Saudi Arabia, 23731 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Experience Expert

<div>Additional Information 
Job Number25154325 
Job CategoryRooms &amp; Guest Services Operations 
LocationLe M&eacute;ridien Towers Makkah, Kudai Road, Makkah, Saudi Arabia, Saudi Arabia, 21955 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

<div>Additional Information 
Job Number25142907 
Job CategoryRooms &amp; Guest Services Operations 
LocationJabal Omar Marriott Hotel Makkah, Umm Al Qura, Makkah, Saudi Arabia, Saudi Arabia, 21955 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Guest Experience Expert-(Saudi National Only)

<div>Additional Information 
Job Number25142907 
Job CategoryRooms &amp; Guest Services Operations 
LocationJabal Omar Marriott Hotel Makkah, Umm Al Qura, Makkah, Saudi Arabia, Saudi Arabia, 21955 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div> 
<div>
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<div>
 
JW &#19975;&#35946;&#37202;&#24215;&#26159;&#19975;&#35946;&#22269;&#38469;&#38598;&#22242;&#26071;&#19979;&#30340;&#22882;&#21326;&#37202;&#24215;&#21697;&#29260;&#65292;&#22312;&#20840;&#29699;&#21508;&#22823;&#22478;&#24066;&#21644;&#24230;&#20551;&#32988;&#22320;&#25317;&#26377; 100 &#22810;&#38388;&#37202;&#24215;&#21450;&#24230;&#20551;&#37202;&#24215;&#12290;JW &#22362;&#25345;&#20197;&#20154;&#20026;&#26412;&#30340;&#21697;&#29260;&#25991;&#21270;&#65292;&#28145;&#20449;&#21592;&#24037;&#26159;&#25105;&#20204;&#30340;&#31435;&#36275;&#20043;&#26412;&#65292;&#26377;&#20102;&#24555;&#20048;&#30340;&#21592;&#24037;&#65292;&#25165;&#26377;&#28385;&#24847;&#30340;&#23486;&#23458;&#12290;JW &#19975;&#35946;&#37202;&#24215;&#30340;&#21592;&#24037;&#33258;&#20449;&#12289;&#21019;&#26032;&#12289;&#30495;&#35802;&#12289;&#25935;&#24735;&#65292;&#20256;&#25215;&#20102;&#19975;&#35946;&#22269;&#38469;&#38598;&#22242;&#21019;&#22987;&#20154; J.Willard Marriott&#65288;&#19982;&#21697;&#29260;&#21516;&#21517;&#65289;&#30340;&#21331;&#36234;&#21697;&#36136;&#12290;&#27426;&#36814;&#21152;&#20837;&#25105;&#20204;&#65292;&#25104;&#20026; JW &#19975;&#35946;&#22823;&#23478;&#24237;&#30340;&#19968;&#21592;&#65292;&#20307;&#39564;&#19981;&#21516;&#20197;&#24448;&#30340;&#24037;&#20316;&#27675;&#22260;&#65292;&#22312;&#22810;&#20803;&#21270;&#29615;&#22659;&#20013;&#24863;&#21463;&#21516;&#20107;&#24773;&#35850;&#12290;JW &#20026;&#21592;&#24037;&#25552;&#20379;&#22521;&#35757;&#12289;&#21457;&#23637;&#12289;&#35748;&#21487;&#30340;&#26426;&#20250;&#65292;&#35753;&#24744;&#22312;&#27880;&#37325;&#25972;&#20307;&#20581;&#24247;&#30340;&#35946;&#21326;&#29615;&#22659;&#20013;&#23613;&#24773;&#25381;&#27922;&#24037;&#20316;&#28909;&#24773;&#12290;&#36229;&#20961;&#24453;&#23458;&#20043;&#36947;&#28304;&#20110;&#21592;&#24037;&#20851;&#24576;&#20043;&#36947;&#12290;&#36825;&#23601;&#26159; JW &#38750;&#20961;&#27454;&#24453;&#12290;&#21152;&#20837; JW &#19975;&#35946;&#37202;&#24215;&#65292;&#20415;&#26159;&#21152;&#20837;&#19975;&#35946;&#22269;&#38469;&#38598;&#22242;&#30340;&#38750;&#20961;&#21697;&#29260;&#32452;&#21512;&#12290;&#20174;&#36825;&#37324;&#25196;&#24070;&#36215;&#33322;&#65292;&#21457;&#25381;&#20010;&#20154;&#20215;&#20540;&#65292;&#36861;&#27714;&#20154;&#29983;&#30446;&#26631;&#65292;&#34701;&#20837;&#21331;&#36234;&#22269;&#38469;&#22242;&#38431;&#65292;&#23637;&#29616;&#30495;&#25105;&#39118;&#37319;&#12290;</div></div></div>

Raffles

<div>Company Description 
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah. 
Job Description 
We are seeking an exceptional Concierge to join our luxury hospitality team in Jeddah, Saudi Arabia. As a Concierge, you will be the face of our organization, providing world-class service and creating unforgettable experiences for our esteemed guests.<ul><li>
Warmly welcome and assist guests, ensuring a seamless and personalized experience throughout their stay</li><li>
Provide expert recommendations on local attractions, restaurants, and cultural sites in Jeddah and the surrounding areas</li><li>
Make reservations and arrangements for dining, transportation, tours, and entertainment</li><li>
Anticipate guest needs and proactively offer assistance to exceed expectations</li><li>
Handle guest inquiries and requests promptly and efficiently, ensuring timely follow-up</li><li>
Collaborate with other departments to ensure guest satisfaction and resolve any issues</li><li>
Maintain up-to-date knowledge of local events, attractions, and services</li><li>
Assist with check-in and check-out procedures as needed</li><li>
Manage and organize guest packages, deliveries, and correspondence</li><li>
Uphold the highest standards of customer service and professionalism at all times</li></ul> 

Qualifications 
<ul><li>
Minimum of 3 years' experience as a Concierge in a luxury hospitality environment</li><li>
Exceptional communication skills, both verbal and written, with the ability to build rapport quickly</li><li>
Fluency in Arabic and English; additional languages are a plus</li><li>
In-depth knowledge of Jeddah's attractions, culture, and local services</li><li>
Proven ability to multi-task and problem-solve in a fast-paced environment</li><li>
Strong attention to detail and commitment to excellence</li><li>
Experience in handling guest complaints and going above and beyond to meet guest needs</li><li>
Flexibility to work different shifts, including nights and weekends</li><li>
Proficiency in hotel management software, preferably OPERA PMS</li><li>
Valid Saudi Arabian work permit or eligibility to obtain one</li><li>
Warm, friendly demeanor with a passion for customer service</li><li>
Ability to remain calm under pressure and adapt to changing situations</li><li>
Strong organizational skills and the ability to prioritize tasks effectively</li></ul> 

Additional Information 
<ul><li>
Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.</li></ul></div>

Concierge

Accor

<div><div>Company Description</div> 
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.<div> 
Job Description</div> 
We are seeking an exceptional Concierge to join our luxury hospitality team in Jeddah, Saudi Arabia. As a Concierge, you will be the face of our organization, providing world-class service and creating unforgettable experiences for our esteemed guests.<ul><li>
Warmly welcome and assist guests, ensuring a seamless and personalized experience throughout their stay</li><li>
Provide expert recommendations on local attractions, restaurants, and cultural sites in Jeddah and the surrounding areas</li><li>
Make reservations and arrangements for dining, transportation, tours, and entertainment</li><li>
Anticipate guest needs and proactively offer assistance to exceed expectations</li><li>
Handle guest inquiries and requests promptly and efficiently, ensuring timely follow-up</li><li>
Collaborate with other departments to ensure guest satisfaction and resolve any issues</li><li>
Maintain up-to-date knowledge of local events, attractions, and services</li><li>
Assist with check-in and check-out procedures as needed</li><li>
Manage and organize guest packages, deliveries, and correspondence</li><li>
Uphold the highest standards of customer service and professionalism at all times</li></ul><div> 
Qualifications</div> 
<ul><li>
Minimum of 3 years' experience as a Concierge in a luxury hospitality environment</li><li>
Exceptional communication skills, both verbal and written, with the ability to build rapport quickly</li><li>
Fluency in Arabic and English; additional languages are a plus</li><li>
In-depth knowledge of Jeddah's attractions, culture, and local services</li><li>
Proven ability to multi-task and problem-solve in a fast-paced environment</li><li>
Strong attention to detail and commitment to excellence</li><li>
Experience in handling guest complaints and going above and beyond to meet guest needs</li><li>
Flexibility to work different shifts, including nights and weekends</li><li>
Proficiency in hotel management software, preferably OPERA PMS</li><li>
Valid Saudi Arabian work permit or eligibility to obtain one</li><li>
Warm, friendly demeanor with a passion for customer service</li><li>
Ability to remain calm under pressure and adapt to changing situations</li><li>
Strong organizational skills and the ability to prioritize tasks effectively</li></ul><div> 
Additional Information</div> 
<ul><li>
Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.</li></ul></div>

Explore 496+ Guest experience specialist in Jeddah this September. Find roles across top companies and apply now to boost your career.

496 guest experience specialist jobs IN Jeddah

Guest Experience Supervisor

Guest Experience Expert

Guest Experience Expert

Guest Experience Expert-(Saudi National Only)

Guest Experience Expert

Concierge

Concierge