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guest service executive front office jumeirah muscat bay

Jumeirah Group

<div><div>Guest Service Executive - Front Office - Jumeirah Muscat Bay - (2600000D)</div><div></div><div> 
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&amp;B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
About Jumeirah Muscat Bay:
Set in a secluded cove at Bandar Jissah, between the Al Hajar Mountains and the Gulf of Oman, Jumeirah Muscat Bay invites guests to experience Muscat&rsquo;s breathtaking natural beauty, where mountains meet the sea at the resort&rsquo;s edge. The resort offers ocean-facing rooms and suites, as well as summerhouses and villas with private plunge pools and direct beach access. Guests can also enjoy Jumeirah&rsquo;s signature Talise Spa, an SSI-certified dive centre, diverse dining options, and a dedicated Kids Club.
About the Job:
An exciting opportunity has arisen for a Guest Service Executive - Front Office to join Jumeirah Muscat Bay. The main duties and responsibilities of this role are:<ul><li>
Efficiently handle guest check-ins and check-outs, ensuring a smooth and accurate process while providing a warm and welcoming experience, including processing payments and handling billing inquiries securely and accurately.</li><li>
Address guest inquiries, requests, and minor complaints promptly and professionally, providing information on hotel services, amenities, and local attractions, and escalating more complex concerns when necessary.</li><li>
Allocate rooms based on guest preferences and availability, ensuring special requests and requirements are accommodated, while maintaining accurate guest records, preferences, and feedback.</li><li>
Assist with reservation confirmations, modifications, and cancellations, ensuring accuracy and adherence to hotel policies and procedures.</li><li>
Maintain clear and effective communication with other hotel departments to coordinate guest requests and ensure timely, high-quality service delivery.</li><li>
Follow security and service procedures to ensure guest safety and privacy, including verification of guest identification, handling lost and found items, and consistently upholding hotel service standards.</li></ul></div><div></div><div> 
About you:
The ideal candidate for this position will have the following experience and qualifications:<ul><li>
High School Diploma is essential; a Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or a related field is desirable.</li><li>
Minimum 1&ndash;2 years of experience in customer service or front desk roles within the hospitality industry.</li><li>
Intermediate proficiency in Microsoft Office programs with the ability to use systems accurately and efficiently.</li><li>
Strong problem-solving ability with attention to detail, creativity, and effective project management skills.</li><li>
Demonstrated leadership and team management capabilities with a professional, service-oriented approach.</li></ul>
About the Benefits
At Jumeirah, we are dedicated to fostering a workplace where all colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits include:<ul><li>
Access to Learning &amp; Development programmes and clear career pathways.</li><li>
Opportunities for internal mobility within our global network.</li><li>
Colleague discounts on food, beverage and hotel stays worldwide.</li><li>
Health care and insurance benefits.</li><li>
Locally competitive salary.</li><li>
Locally relevant benefits as determined by the property.</li></ul><div> 
</div></div><div>
Primary Location: Oman-Muscat</div><div>
Job: Jumeirah Job Group</div><div>
Organization: Jumeirah Muscat Bay [JMBH]</div><div>
Job Posting: Jan 7, 2026, 7:40:47 AM</div></div>

Guest Service Executive - Front Office - Jumeirah Muscat Bay

Jumeirah

<div>
 
 About Jumeirah
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&amp;B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
 
 
 
 About Jumeirah Muscat Bay
 
 
 
 Set in a secluded cove at Bandar Jissah, between the Al Hajar Mountains and the Gulf of Oman, Jumeirah Muscat Bay invites guests to experience Muscat&rsquo;s breathtaking natural beauty, where mountains meet the sea at the resort&rsquo;s edge. The resort offers ocean-facing rooms and suites, as well as summerhouses and villas with private plunge pools and direct beach access. Guests can also enjoy Jumeirah&rsquo;s signature Talise Spa, an SSI-certified dive centre, diverse dining options, and a dedicated Kids Club.
 
 
 
 About The Job
 
 
 
 An exciting opportunity has arisen for a
 
 Guest Service Executive - Front Office
 
 to join
 
 Jumeirah Muscat Bay
 
 . The main duties and responsibilities of this role are:
 
 
 <ul>
 <li>
 Efficiently handle guest check-ins and check-outs, ensuring a smooth and accurate process while providing a warm and welcoming experience, including processing payments and handling billing inquiries securely and accurately.
 </li>
 <li>
 Address guest inquiries, requests, and minor complaints promptly and professionally, providing information on hotel services, amenities, and local attractions, and escalating more complex concerns when necessary.
 </li>
 <li>
 Allocate rooms based on guest preferences and availability, ensuring special requests and requirements are accommodated, while maintaining accurate guest records, preferences, and feedback.
 </li>
 <li>
 Assist with reservation confirmations, modifications, and cancellations, ensuring accuracy and adherence to hotel policies and procedures.
 </li>
 <li>
 Maintain clear and effective communication with other hotel departments to coordinate guest requests and ensure timely, high-quality service delivery.
 </li>
 <li>
 Follow security and service procedures to ensure guest safety and privacy, including verification of guest identification, handling lost and found items, and consistently upholding hotel service standards.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 High School Diploma is essential; a Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or a related field is desirable.
 </li>
 <li>
 Minimum 1&ndash;2 years of experience in customer service or front desk roles within the hospitality industry.
 </li>
 <li>
 Intermediate proficiency in Microsoft Office programs with the ability to use systems accurately and efficiently.
 </li>
 <li>
 Strong problem-solving ability with attention to detail, creativity, and effective project management skills.
 </li>
 <li>
 Demonstrated leadership and team management capabilities with a professional, service-oriented approach.
 
 
 </li>
 </ul>
 
 About The Benefits
 
 
 
 At Jumeirah, we are dedicated to fostering a workplace where all colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
 
 
 
 Benefits Include
 
 
 
 <ul>
 <li>
 Access to Learning &amp; Development programmes and clear career pathways.
 </li>
 <li>
 Opportunities for internal mobility within our global network.
 </li>
 <li>
 Colleague discounts on food, beverage and hotel stays worldwide.
 </li>
 <li>
 Health care and insurance benefits.
 </li>
 <li>
 Locally competitive salary.
 </li>
 <li>
 Locally relevant benefits as determined by the property.
 
 
 </li>
 </ul>
 
 Primary Location
 
 
 
 Oman-Muscat
 
 
 
 Job
 
 
 
 Jumeirah Job Group
 
 
 
 Organization
 
 
 
 Jumeirah Muscat Bay [JMBH]
 
 
 
 Job Posting
 
 
 
 Jan 7, 2026, 5:40:47 PM
</div>

<div><div>Guest Service Executive - Front Office - Jumeirah Muscat Bay (National Talent) - (2600000C)</div><div></div><div> 
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&amp;B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
About Jumeirah Muscat Bay:
Set in a secluded cove at Bandar Jissah, between the Al Hajar Mountains and the Gulf of Oman, Jumeirah Muscat Bay invites guests to experience Muscat&rsquo;s breathtaking natural beauty, where mountains meet the sea at the resort&rsquo;s edge. The resort offers ocean-facing rooms and suites, as well as summerhouses and villas with private plunge pools and direct beach access. Guests can also enjoy Jumeirah&rsquo;s signature Talise Spa, an SSI-certified dive centre, diverse dining options, and a dedicated Kids Club.
About the Job:
An exciting opportunity has arisen for a Guest Service Executive - Front Office to join Jumeirah Muscat Bay. The main duties and responsibilities of this role are:<ul><li>
Efficiently handle guest check-ins and check-outs, ensuring a smooth and accurate process while providing a warm and welcoming experience, including processing payments and handling billing inquiries securely and accurately.</li><li>
Address guest inquiries, requests, and minor complaints promptly and professionally, providing information on hotel services, amenities, and local attractions, and escalating more complex concerns when necessary.</li><li>
Allocate rooms based on guest preferences and availability, ensuring special requests and requirements are accommodated, while maintaining accurate guest records, preferences, and feedback.</li><li>
Assist with reservation confirmations, modifications, and cancellations, ensuring accuracy and adherence to hotel policies and procedures.</li><li>
Maintain clear and effective communication with other hotel departments to coordinate guest requests and ensure timely, high-quality service delivery.</li><li>
Follow security and service procedures to ensure guest safety and privacy, including verification of guest identification, handling lost and found items, and consistently upholding hotel service standards.</li></ul></div><div></div><div> 
About you:
The ideal candidate for this position will have the following experience and qualifications:<ul><li>
High School Diploma is essential; a Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or a related field is desirable.</li><li>
Minimum 1&ndash;2 years of experience in customer service or front desk roles within the hospitality industry.</li><li>
Intermediate proficiency in Microsoft Office programs with the ability to use systems accurately and efficiently.</li><li>
Strong problem-solving ability with attention to detail, creativity, and effective project management skills.</li><li>
Demonstrated leadership and team management capabilities with a professional, service-oriented approach.</li></ul>
About the Benefits
At Jumeirah, we are dedicated to fostering a workplace where all colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits include:<ul><li>
Access to Learning &amp; Development programmes and clear career pathways.</li><li>
Opportunities for internal mobility within our global network.</li><li>
Colleague discounts on food, beverage and hotel stays worldwide.</li><li>
Health care and insurance benefits.</li><li>
Locally competitive salary.</li><li>
Locally relevant benefits as determined by the property.</li></ul><div> 
</div></div><div>
Primary Location: Oman-Muscat</div><div>
Job: Jumeirah Job Group</div><div>
Organization: Jumeirah Muscat Bay [JMBH]</div><div>
Job Posting: Jan 6, 2026, 11:40:15 PM</div></div>

Guest Service Executive - Front Office - Jumeirah Muscat Bay (National Talent)

<div><div>Guest Relation Executive - Front Office - Jumeirah Muscat Bay (National Talent) - (2600000E)</div><div></div><div> 
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&amp;B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
About Jumeirah Muscat Bay:
Set in a secluded cove at Bandar Jissah, between the Al Hajar Mountains and the Gulf of Oman, Jumeirah Muscat Bay invites guests to experience Muscat&rsquo;s breathtaking natural beauty, where mountains meet the sea at the resort&rsquo;s edge. The resort offers ocean-facing rooms and suites, as well as summerhouses and villas with private plunge pools and direct beach access. Guests can also enjoy Jumeirah&rsquo;s signature Talise Spa, an SSI-certified dive centre, diverse dining options, and a dedicated Kids Club.
About the Job:
An exciting opportunity has arisen for a Guest Relation Executive - Front Office to join Jumeirah Muscat Bay. The main duties and responsibilities of this role are:<ul><li>
Efficiently handle guest check-ins and check-outs, ensuring a smooth and accurate process while providing a warm and welcoming experience, including processing payments and handling billing inquiries securely and accurately.</li><li>
Address guest inquiries, requests, and minor complaints promptly and professionally, providing information on hotel services, amenities, and local attractions, and escalating more complex concerns when necessary.</li><li>
Allocate rooms based on guest preferences and availability, ensuring special requests and requirements are accommodated, while maintaining accurate guest records, preferences, and feedback.</li><li>
Assist with reservation confirmations, modifications, and cancellations, ensuring accuracy and adherence to hotel policies and procedures.</li><li>
Maintain clear and effective communication with other hotel departments to coordinate guest requests and ensure timely, high-quality service delivery.</li><li>
Follow security and service procedures to ensure guest safety and privacy, including verification of guest identification, handling lost and found items, and consistently upholding hotel service standards.</li></ul></div><div></div><div> 
About you:
The ideal candidate for this position will have the following experience and qualifications:<ul><li>
High School Diploma is essential; a Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or a related field is desirable.</li><li>
Minimum 1&ndash;2 years of experience in customer service or front desk roles within the hospitality industry.</li><li>
Intermediate proficiency in Microsoft Office programs with the ability to use systems accurately and efficiently.</li><li>
Strong problem-solving ability with attention to detail, creativity, and effective project management skills.</li><li>
Demonstrated leadership and team management capabilities with a professional, service-oriented approach.</li></ul>
About the Benefits
At Jumeirah, we are dedicated to fostering a workplace where all colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits include:<ul><li>
Access to Learning &amp; Development programmes and clear career pathways.</li><li>
Opportunities for internal mobility within our global network.</li><li>
Colleague discounts on food, beverage and hotel stays worldwide.</li><li>
Health care and insurance benefits.</li><li>
Locally competitive salary.</li><li>
Locally relevant benefits as determined by the property.</li></ul><div> 
</div></div><div>
Primary Location: Oman-Muscat</div><div>
Job: Jumeirah Job Group</div><div>
Organization: Jumeirah Muscat Bay [JMBH]</div><div>
Job Posting: Jan 7, 2026, 7:55:32 AM</div></div>

Guest Relation Executive - Front Office - Jumeirah Muscat Bay (National Talent)

<div>
 
 About Jumeirah
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&amp;B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
 
 
 
 About Jumeirah Muscat Bay
 
 
 
 Set in a secluded cove at Bandar Jissah, between the Al Hajar Mountains and the Gulf of Oman, Jumeirah Muscat Bay invites guests to experience Muscat&rsquo;s breathtaking natural beauty, where mountains meet the sea at the resort&rsquo;s edge. The resort offers ocean-facing rooms and suites, as well as summerhouses and villas with private plunge pools and direct beach access. Guests can also enjoy Jumeirah&rsquo;s signature Talise Spa, an SSI-certified dive centre, diverse dining options, and a dedicated Kids Club.
 
 
 
 About The Job
 
 
 
 An exciting opportunity has arisen for a
 
 Guest Relation Executive - Front Office
 
 to join
 
 Jumeirah Muscat Bay
 
 . The main duties and responsibilities of this role are:
 
 
 <ul>
 <li>
 Efficiently handle guest check-ins and check-outs, ensuring a smooth and accurate process while providing a warm and welcoming experience, including processing payments and handling billing inquiries securely and accurately.
 </li>
 <li>
 Address guest inquiries, requests, and minor complaints promptly and professionally, providing information on hotel services, amenities, and local attractions, and escalating more complex concerns when necessary.
 </li>
 <li>
 Allocate rooms based on guest preferences and availability, ensuring special requests and requirements are accommodated, while maintaining accurate guest records, preferences, and feedback.
 </li>
 <li>
 Assist with reservation confirmations, modifications, and cancellations, ensuring accuracy and adherence to hotel policies and procedures.
 </li>
 <li>
 Maintain clear and effective communication with other hotel departments to coordinate guest requests and ensure timely, high-quality service delivery.
 </li>
 <li>
 Follow security and service procedures to ensure guest safety and privacy, including verification of guest identification, handling lost and found items, and consistently upholding hotel service standards.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 High School Diploma is essential; a Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or a related field is desirable.
 </li>
 <li>
 Minimum 1&ndash;2 years of experience in customer service or front desk roles within the hospitality industry.
 </li>
 <li>
 Intermediate proficiency in Microsoft Office programs with the ability to use systems accurately and efficiently.
 </li>
 <li>
 Strong problem-solving ability with attention to detail, creativity, and effective project management skills.
 </li>
 <li>
 Demonstrated leadership and team management capabilities with a professional, service-oriented approach.
 
 
 </li>
 </ul>
 
 About The Benefits
 
 
 
 At Jumeirah, we are dedicated to fostering a workplace where all colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
 
 
 
 Benefits Include
 
 
 
 <ul>
 <li>
 Access to Learning &amp; Development programmes and clear career pathways.
 </li>
 <li>
 Opportunities for internal mobility within our global network.
 </li>
 <li>
 Colleague discounts on food, beverage and hotel stays worldwide.
 </li>
 <li>
 Health care and insurance benefits.
 </li>
 <li>
 Locally competitive salary.
 </li>
 <li>
 Locally relevant benefits as determined by the property.
 
 
 </li>
 </ul>
 
 Primary Location
 
 
 
 Oman-Muscat
 
 
 
 Job
 
 
 
 Jumeirah Job Group
 
 
 
 Organization
 
 
 
 Jumeirah Muscat Bay [JMBH]
 
 
 
 Job Posting
 
 
 
 Jan 7, 2026, 5:55:32 PM
</div>

<div><div>Assistant Front Desk Manager - Front Office - Jumeirah Muscat Bay - (2600000B)</div><div></div><div> 
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&amp;B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
About Jumeirah Muscat Bay:
Set in a secluded cove at Bandar Jissah, between the Al Hajar Mountains and the Gulf of Oman, Jumeirah Muscat Bay invites guests to experience Muscat&rsquo;s breathtaking natural beauty, where mountains meet the sea at the resort&rsquo;s edge. The resort offers ocean-facing rooms and suites, as well as summerhouses and villas with private plunge pools and direct beach access. Guests can also enjoy Jumeirah&rsquo;s signature Talise Spa, an SSI-certified dive centre, diverse dining options, and a dedicated Kids Club.
About the Job:
An exciting opportunity has arisen for an Assistant Front Desk Manager - Front Office to join Jumeirah Muscat Bay. The main duties and responsibilities of this role are:<ul><li>
Maintain accurate and up-to-date guest profiles and history records, ensuring preferences and special requests are properly documented.</li><li>
Coordinate with relevant departments to prepare for guest arrivals, including VIP amenities, room readiness, and special requests.</li><li>
Personally welcome and engage with guests, offering courtesy calls, scented towels, and welcome drinks to create memorable experiences.</li><li>
Supervise and guide guest relations staff, ensuring presence in the lobby to welcome and assist guests at all times.</li><li>
Oversee the timely delivery of VIP amenities, guest events, and cocktail arrangements, ensuring seamless service execution.</li><li>
Remain visible and approachable to in-house guests, actively seeking feedback and encouraging guest questionnaire completion.</li></ul></div><div></div><div> 
About you:
The ideal candidate for this position will have the following experience and qualifications:<ul><li>
High School Diploma (essential); Bachelor&rsquo;s Degree in Hospitality, Business, or a related field (desirable)</li><li>
3&ndash;5 years of experience in a similar role within the hospitality industry</li><li>
Advanced proficiency in Microsoft Office programs</li><li>
Problem-solving, leadership and team management, project management, creativity, and strong attention to detail</li></ul>
About the Benefits
At Jumeirah, we are dedicated to fostering a workplace where all colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits include:<ul><li>
Access to Learning &amp; Development programmes and clear career pathways.</li><li>
Opportunities for internal mobility within our global network.</li><li>
Colleague discounts on food, beverage and hotel stays worldwide.</li><li>
Health care and insurance benefits.</li><li>
Locally competitive salary.</li><li>
Locally relevant benefits as determined by the property.</li></ul><div> 
</div></div><div>
Primary Location: Oman-Muscat</div><div>
Job: Jumeirah Job Group</div><div>
Organization: Jumeirah Muscat Bay [JMBH]</div><div>
Job Posting: Jan 6, 2026, 11:22:30 PM</div></div>

Assistant Front Desk Manager - Front Office - Jumeirah Muscat Bay

<div>
 
 About Jumeirah
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&amp;B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
 
 
 
 About Jumeirah Muscat Bay
 
 
 
 Set in a secluded cove at Bandar Jissah, between the Al Hajar Mountains and the Gulf of Oman, Jumeirah Muscat Bay invites guests to experience Muscat&rsquo;s breathtaking natural beauty, where mountains meet the sea at the resort&rsquo;s edge. The resort offers ocean-facing rooms and suites, as well as summerhouses and villas with private plunge pools and direct beach access. Guests can also enjoy Jumeirah&rsquo;s signature Talise Spa, an SSI-certified dive centre, diverse dining options, and a dedicated Kids Club.
 
 
 
 About The Job
 
 
 
 An exciting opportunity has arisen for an
 
 Assistant Front Desk Manager - Front Office
 
 to join
 
 Jumeirah Muscat Bay
 
 . The main duties and responsibilities of this role are:
 
 
 <ul>
 <li>
 Maintain accurate and up-to-date guest profiles and history records, ensuring preferences and special requests are properly documented.
 </li>
 <li>
 Coordinate with relevant departments to prepare for guest arrivals, including VIP amenities, room readiness, and special requests.
 </li>
 <li>
 Personally welcome and engage with guests, offering courtesy calls, scented towels, and welcome drinks to create memorable experiences.
 </li>
 <li>
 Supervise and guide guest relations staff, ensuring presence in the lobby to welcome and assist guests at all times.
 </li>
 <li>
 Oversee the timely delivery of VIP amenities, guest events, and cocktail arrangements, ensuring seamless service execution.
 </li>
 <li>
 Remain visible and approachable to in-house guests, actively seeking feedback and encouraging guest questionnaire completion.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 High School Diploma (essential); Bachelor&rsquo;s Degree in Hospitality, Business, or a related field (desirable)
 </li>
 <li>
 3&ndash;5 years of experience in a similar role within the hospitality industry
 </li>
 <li>
 Advanced proficiency in Microsoft Office programs
 </li>
 <li>
 Problem-solving, leadership and team management, project management, creativity, and strong attention to detail
 
 
 </li>
 </ul>
 
 About The Benefits
 
 
 
 At Jumeirah, we are dedicated to fostering a workplace where all colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
 
 
 
 Benefits Include
 
 
 
 <ul>
 <li>
 Access to Learning &amp; Development programmes and clear career pathways.
 </li>
 <li>
 Opportunities for internal mobility within our global network.
 </li>
 <li>
 Colleague discounts on food, beverage and hotel stays worldwide.
 </li>
 <li>
 Health care and insurance benefits.
 </li>
 <li>
 Locally competitive salary.
 </li>
 <li>
 Locally relevant benefits as determined by the property.
 
 
 </li>
 </ul>
 
 Primary Location
 
 
 
 Oman-Muscat
 
 
 
 Job
 
 
 
 Jumeirah Job Group
 
 
 
 Organization
 
 
 
 Jumeirah Muscat Bay [JMBH]
 
 
 
 Job Posting
 
 
 
 Jan 7, 2026, 9:22:30 AM
</div>

Explore 328+ Guest service executive front office jumeirah muscat bay in Warehouse Jobs In Warehouse Jobs In Hypermarket And Fruit Vegetables Sales Jobs In Warehouse Jobs In Muscat this January. Find roles across top companies and apply now to boost your career.