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head of beauty operations - qatar

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head of beauty operations qatar

Chalhoub Group

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewelry, watches, eyewear, and art de vivre categories.
 
 
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
 
 
 Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalyzed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work&reg; certification in several markets.
 
 
 Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
 
 
 
 What You'll Be Doing
 
 
 
 As Head of Beauty Operations you will lead the brands and be part of growing the beauty business in Qatar. This role requires a strategic thinker with deep market knowledge, strong leadership skills, and a passion for building brands and teams in a high-growth environment. You will:
 
 
 <ul>
 <li>
 Lead the commercial strategy, marketing, and retail operations for a portfolio of regional and international beauty brands.
 </li>
 <li>
 Drive market growth, retail expansion, and brand positioning with a tailored approach to the Qatari market
 </li>
 <li>
 Manage key retailer relationships
 </li>
 <li>
 Own the full P&amp;L and drive profitability across retail, distribution, and e-commerce channels.
 </li>
 <li>
 Collaborate with regional and brand partners to develop impactful activations and commercial strategies.
 </li>
 <li>
 Mentor and lead a diverse team; promote collaboration, performance, and development.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Need To Succeed
 
 
 
 <ul>
 <li>
 You will be a seasoned commercial leader with 10+ years of experience in retail, beauty, luxury, or related consumer industries.
 </li>
 <li>
 You would be based in Qatar or would have a deep understanding and past experience in the Qatar market and strong retailer network.
 </li>
 <li>
 Fluent in Arabic and English
 </li>
 <li>
 Skilled in P&amp;L management, negotiations, team leadership, and strategic planning.
 </li>
 <li>
 A servant leader with a hands-on approach to operations, people-focused, and highly collaborative.
 </li>
 <li>
 Background in beauty is ideal, but candidates with strong Qatar market experience from adjacent categories (e.g. fashion, accessories) will also be considered
 </li>
 <li>
 You would be holding a current Qatar residence, be eligible to a residence or open to relocate to Qatar for the role
 </li>
 <li>
 What we can offer you
 
 
 </li>
 </ul>
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Head of Beauty Operations - Qatar

<div>INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewelry, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalyzed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040. 
What you'll be doing
As Head of Beauty Operations you will lead the brands and be part of growing the beauty business in Qatar. This role requires a strategic thinker with deep market knowledge, strong leadership skills, and a passion for building brands and teams in a high-growth environment. You will:<ul><li>
Lead the commercial strategy, marketing, and retail operations for a portfolio of regional and international beauty brands.</li></ul>
<ul><li>
Drive market growth, retail expansion, and brand positioning with a tailored approach to the Qatari market</li></ul>
<ul><li>
Manage key retailer relationships</li></ul>
<ul><li>
Own the full P&amp;L and drive profitability across retail, distribution, and e-commerce channels.</li></ul>
<ul><li>
Collaborate with regional and brand partners to develop impactful activations and commercial strategies.</li></ul>
<ul><li>
Mentor and lead a diverse team; promote collaboration, performance, and development.</li></ul>

What you&rsquo;ll need to succeed
<ul><li>You will be a seasoned commercial leader with 10+ years of experience in retail, beauty, luxury, or related consumer industries.</li></ul>
<ul><li>
You would be based in Qatar or would have a deep understanding and past experience in the Qatar market and strong retailer network.</li></ul>
<ul><li>
Fluent in Arabic and English</li></ul>
<ul><li>
Skilled in P&amp;L management, negotiations, team leadership, and strategic planning.</li></ul>
<ul><li>
A servant leader with a hands-on approach to operations, people-focused, and highly collaborative.</li></ul>
<ul><li>
Background in beauty is ideal, but candidates with strong Qatar market experience from adjacent categories (e.g. fashion, accessories) will also be considered</li></ul>
<ul><li>
 You would be holding a current Qatar residence, be eligible to a residence or open to relocate to Qatar for the role</li></ul>
<ul><li>
What we can offer you</li></ul>

 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Sephora

<div>Job ID: 197205 
Location Name: [[filter8]] 
Address: [[filter11]], [[filter10]], [[filter9]] [[postalcode]], Qatar (QA) 
Job Type: Full Time 
Position Type (Regular/Temporary): Regular 
Job Function: [[filter14]] 
Is This Position Eligible for Remote? : [[req_remoteeligible]] 
MISSION: To ensure the delivery of exceptional operational and commercial standards throughout the store, with focus on providing an elevated customer experience. The Store Director needs to ensure compliance in all areas of operational activity and drive sales and profitability through the performance and development of the Management team, whilst managing within agreed budgets. 
Responsibilities
Client Experience<ul><li>Embody Sephora Attitude and set an example in front of the team.</li><li>Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI&rsquo;s.</li><li>Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>Inspire the team to use digital tools to deliver a customized service.</li><li>Work in partnership with the Training Department and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>Embolden team to use digital (Happy App) to deliver a customized service; responsible for daily follow up
</li><li>Build a strong relationship with Brand Supervisors and follow up on Brand BCs.</li><li>Lead your Management team to create a positive and energetic shopping experience to enable achievements in all commercial KPI&rsquo;s.
</li><li>Provide support for the head of operations in analyzing results and proposing action plans in order to enhance client experience and drive all related KPI&rsquo;s.</li><li>Provide support for the management team by maintaining and enforcing quality customer service and resolving customer service complaints.</li></ul> 
Sales
<ul><li>Implement retail priorities and inspire commercial success.</li><li>Lead the management team to create a positive and exciting work environment through effective floor management while ensuring that targets are met.</li><li>Inspire your Services Manager to create a playful and educational experience while ensuring services targets are met.</li><li>Reinforce sales policies and techniques established at the Sephora University with all team members.</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>Provide support for the Store Head of Operations in analyzing sales results and proposing action plans to achieve set target.</li><li>Create disruptive internal competitions to motivate the team and boost the achievements.</li></ul> 
Operations<ul><li>Optimize and oversee operations with the Operations Manager to ensure efficiency and that the store is compliant with company policies and operational guideline.</li><li>Inspire the management team to enforce the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security).</li><li>In collaboration with the operation manager the stores projection of an excellent image through cleanliness and product restocking.</li><li>Together with the Category Managers, encourage the team to apply and follow established policies and procedures regarding store operations.
</li><li>Accurately monitor stock availability and report low stock to the Operation Manager to avoid OOS situations.</li><li>Work with the Operations Manager to ensure that VM, merchandising quality, animation and marketing standards are met.
</li><li>Provide Support to the relevant head office department in providing feedback and analyzing data on all operational aspects.</li></ul> 
Business<ul><li>Provide support to the Head of Retail with knowledge of the market conditions, competition, client needs, etc.</li><li>Provides leadership and management to the store organization that mirrors the vision and strategic direction of Sephora.
</li><li>Establish monthly reports including competitors' activities.</li><li>Analyze all relevant KPIs and propose action plans for improvement and forecast future performance
</li></ul><div>- Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.</div><ul><li>Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training, monthly trends and operational knowledge.
</li><li>Propose Plan, implement and oversee in-store promotional events or displays.</li><li>Following trends and perform market visits and analyses to understand the local market and work to determine business growth opportunities.</li><li>With your team of Managers ensure all Contribute to the Business reports as required to form a comprehensive picture of the business.
</li><li>Network with other stores and head office departments and take on area responsibilities</li><li>Network and build relationships with the different departments in Sephora HO and take on area responsibilities.</li><li>Manage the store&rsquo;s P&amp;Ls.</li><li>Propose innovative ideas and opportunities to Head of Operations.</li></ul> 
People<ul><li>Motivate and develop the Management and store team through daily coaching / observations</li><li>Communicate and inspire the team on business strategy, vision and relevant information through animate briefings, coaching's and trainings.</li><li>Increase the team confidence and motivation by praise and feedback for their performance.</li><li>Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Head of Operations.</li><li>Ensure the team is attending training and follow up is done after the training is attended.</li><li>Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.</li><li>Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings with the Customer Experience Manager and Operations Manager to analyze and discuss their performance.</li><li>Be accountable for the PCR and PIP process of the entire team and assist your managers where necessary.
</li><li>Over see the annual leave of the team according to business needs.</li></ul> 
Know How<ul><li>Project an exceptional image and body language in accordance with the guidelines set by Sephora.</li><li>Keep up-to-date on trends and products.</li><li>Inspire, mentor and coach the team.</li></ul> 
Relationships 
Internal Relationships<ul><li>Store team (Store Manager/Director, Supervisor, Beauty Consultants), Head of Retail and Head office teams.</li></ul> 
External Relationships<ul><li>Suppliers, Brand promoters/managers/trainers, Security, Cleaning team.</li></ul> 
Job Holder Profile<div> 
</div>Training Knowledge
<ul><li>Advanced Product Knowledge.</li><li>Intermediate knowledge on health and safety procedures.</li></ul> 
Experience<ul><li>Proven successful role in managing.</li><li>Minimum 7 to 8 years&rsquo; experience in store management.</li><li>Bachelor's degree.</li></ul> 
Languages<ul><li>English &ndash; advanced level for OGCC and intermediate for KSA.</li><li>Arabic is a plus in OGCC and mandatory for KSA.</li></ul> 
Competencies<ul><li>Digital orientation/analytical skills/business acumen.</li><li>Excellent communication skills.</li><li>Intermediate MS Office skills.</li><li>Ability to deal with Ambiguity.</li><li>Commercial &amp; Financial awareness.</li></ul>
.</div>

Store Director

Al Sraiya Holding Group

We are looking for a passionate and customer-focused Beauty Advisor to join our team in Qatar. If you have a love for beauty, skincare, and cosmetics, along with excellent customer service skills, this is the perfect opportunity for you!Key Responsibilities:- Greet and assist customers, providing expert advice on beauty, skincare, and cosmetic products.- Demonstrate product usage and recommend items based on customer needs.- Achieve sales targets and contribute to the overall store performance.- Maintain product displays, ensure stock availability, and keep the store tidy.- Stay updated with the latest beauty trends and product knowledge.- Handle customer queries and resolve issues professionally.Requirements:- 2-3 years of experience as a Beauty Advisor, Sales Associate, or similar role in the beauty/cosmetics industry is preferred.- Strong communication and interpersonal skills.- Customer-oriented with a positive attitude and professional appearance.- Fluency in English is required; knowledge of Arabic is an added advantage.- Must be currently based in Qatar with valid QID (transferable visa preferred).Job Type: Full-time

Beauty Advisor

Zenith Consulting

Location: Doha, QatarJob Description: We are looking for a skilled and experienced All-Rounded Beautician to join a dynamic team. The ideal candidate will have experience in a variety of beauty services, including massage, nails, hair treatments, and other beauty therapies. If you're passionate about beauty and customer service, this is the perfect opportunity for you!Key Responsibilities:<ul><li>Provide a variety of beauty treatments, including haircuts, hairstyling, manicures/pedicures, nail arts, eyelashes, make-up, henna (multi-tasking abilities), and massages.</li><li>Perform facials, body treatments, and other beauty services.</li><li>Maintain a clean and safe working environment, ensuring high standards of hygiene.</li><li>Provide personalized beauty consultations and offer product recommendations.</li><li>Stay updated with the latest beauty trends and techniques.</li><li>Deliver excellent customer service, building strong relationships with clients.</li></ul>Required Skills &amp; Experience:<ul><li>Proven experience as a beautician with expertise in hair, nails, massage, and other beauty services.</li><li>Strong knowledge of beauty treatments, skincare, and hair care.</li><li>Excellent communication and customer service skills.</li><li>Strong attention to detail and ability to work in a busy environment.</li><li>Ability to work both independently and collaboratively with a team.</li><li>Relevant certifications in beauty and wellness are preferred.</li><li>A passion for the beauty industry and a commitment to continuous learning.</li><li>Must be available in Qatar and have NOC.</li></ul>Job Type: Full-timePay: QAR2,000.00 - QAR4,000.00 per monthExperience:<ul><li>Beautician: 2 years (Preferred)</li></ul>

Beautician all rounded

Sisters Retreat

Key Responsibilities*Perform professional hair spa treatments, including cleansing, conditioning, and deep treatments.*Provide relaxing and therapeutic head, neck, and shoulder massages to enhance client experience.* Perform basic body massage (if required) to support overall spa services.*Hair Cutting &amp; Styling* Provide haircuts, blow-drying, and styling services.* Suggest and create hairstyles that suit clients&rsquo; facial features, personality, and lifestyle.* Perform coloring services such as highlights, balayage, root touch-ups, and full color.* Apply hair treatments including keratin, protein, Botox, and scalp therapies.* Deliver basic facial treatments (cleansing, massage, masks, and skincare).Requirements:* Must be locally available in Qatar with a valid NOC.* Minimum 2&ndash;5 years of proven experience as a hairstylist in a salon, spa, or similar environment.* Maintain cleanliness and organization of workstations, tools, and equipment.* Build strong relationships with clients to encourage repeat business.* Keep up-to-date with the latest beauty trends, hairstyles, and product knowledge.* Good English communication skills (written and verbal)*Ability to maintain a professional appearance and follow salon hygiene standards.Job Type: Full-timeSalary : To be negotiatedPreferred: Philippines and ThailandStrong salary progression based on performanceJob Types: Full-time, Permanent, Contract Contract length: 12 monthsPay: QAR2,000.00 - QAR3,000.00 per monthExperience:<ul><li>spa or salon: 2 years (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Doha (Preferred)</li></ul>

Hair Spa Therapist (Female Only), New Women's Spa in Bin Mahmoud

We are seeking a dedicated and experienced Beauty Store Supervisor to join our team in Qatar. The ideal candidate will have strong leadership skills, the ability to manage a team, and ensure smooth day-to-day operations.Key Responsibilities:- Supervise and coordinate daily staff activities to ensure smooth workflow.- Monitor employee performance, provide guidance, and support team development.- Ensure compliance with company policies, health &amp; safety standards, and quality procedures.- Assist in staff scheduling, attendance, and reporting.- Resolve operational issues and maintain high levels of customer satisfaction.- Report regularly to management on team performance and operational challenges.Requirements:- 3-5 years of experience as a Supervisor or in a similar leadership role.- Strong organizational and communication skills.- Ability to manage, motivate, and lead a team effectively.- Problem-solving and decision-making abilities.- Fluency in English is required; Arabic knowledge will be an advantage.- Must be currently based in Qatar with valid QID (transferable visa preferred).Job Type: Full-time

Beauty Store Supervisor

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Head of Beauty Operations - Qatar

Head of Beauty Operations - Qatar

Store Director

Beauty Advisor

Beautician all rounded

Hair Spa Therapist (Female Only), New Women's Spa in Bin Mahmoud

Beauty Store Supervisor