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lead operations data & performance analyst

head of operations

The Executives in Sport Group

<div>
 
 
 Shape the Future of a Luxury Fitness &amp; Wellness Club in Qatar as a Head of Operations.
 
 
 
 
 
 
 Are you a visionary operations leader ready to redefine the wellness experience? A pioneering
 
 fitness and wellness club
 
 in Doha, Qatar, is searching for a Head of Operations to elevate its innovative approach to holistic well-being. This is your chance to join a team dedicated to excellence and contribute to a brand that's setting new standards in the industry.
 
 
 
 
 
 
 
 The Impact You'll Make
 
 
 
 
 
 
 
 As Head of Operations, you'll be at the forefront of optimizing daily operations across all facilities, spanning fitness, wellness, food and beverage, and retail. You will:
 
 <ul>
 <li>
 Lead and inspire department heads, ensuring our high standards are consistently met.
 </li>
 <li>
 Implement and evolve robust operating procedures as we grow.
 </li>
 <li>
 Champion exceptional service consistency, balancing operational efficiency with a luxurious client experience.
 </li>
 <li>
 Drive initiatives to boost efficiency, reduce costs, and maximize revenue.
 </li>
 <li>
 Define and analyze key performance indicators to guide continuous improvement.
 </li>
 <li>
 Collaborate with leadership to manage budgeting, forecasting, and financial performance.
 </li>
 <li>
 Cultivate a high-performance culture, fostering the growth and development of your team.
 </li>
 <li>
 Oversee workforce planning, scheduling, and training programs.
 </li>
 <li>
 Ensure outstanding client satisfaction, retention, and feedback integration across all business units.
 </li>
 <li>
 Prepare our operational systems for seamless expansion into new locations and formats.
 </li>
 <li>
 Support the launch of new branches and evaluate technology platforms for optimal operations.
 </li>
 </ul>
 
 
 
 
 
 
 Your Skills and Experience
 
 
 
 
 
 
 
 We are looking for a highly strategic and hands-on professional with a proven track record in operations leadership. You will bring:
 
 <ul>
 <li>
 Extensive progressive experience in operations leadership, ideally within the fitness, hospitality, or wellness sectors.
 </li>
 <li>
 Demonstrated success in managing large, multi-departmental teams with a strong focus on service excellence.
 </li>
 <li>
 Strong business acumen, including experience with financial management, budget control, and data-driven decision-making.
 </li>
 <li>
 A history of building scalable systems, processes, and infrastructure.
 </li>
 <li>
 Excellent computer and reporting literacy.
 </li>
 <li>
 High integrity, resilience, and emotional intelligence.
 </li>
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 A strategic mindset coupled with a proactive, execution-oriented approach.
 </li>
 <li>
 The ability to inspire and uplift teams through calm, confident leadership.
 </li>
 <li>
 A natural client-centric and detail-oriented focus.
 </li>
 </ul>
 
 
 
 
 The Executives in Sport Group are retained on behalf of the fitness and wellness company to appoint a Head of Operations. All direct applications and CV's will be forwarded to The Executives in Sport Group.
 
 
 
 
 
 We ask that applicants complete our diversity monitoring form. You are not obliged to answer any of these questions but the more information you supply, the more effective our monitoring will be.
 
 
 
 
 
 All information supplied is anonymous and will not be viewed by recruiting managers.
 
 
 
 
 
 (Please copy and paste into your browser) - https://forms.office.com/e/Ktz8xt3xYD
 
 
 
 
 
 Please note that due to the volume of applications received, we are unable to provide specific feedback on unsuccessful application
 
</div>

Head of Operations

Mackenzie Stuart

<div>
 
 
 Job Overview:
 
 We are seeking an experienced Head of Operations to manage the efficient and safe operation of our fleet, including LNG, LPG, and FSRU vessels. The position requires ensuring compliance with industry standards and implementing best practices across all operations.
 
 
 
 
 
 
 Key Responsibilities:
 
 -
 
 
 Oversee operational standards and ensure seamless service delivery.
 
 
 - Provide expertise in marine operations, conducting thorough risk assessments.
 
 
 - Ensure full compliance with international and flag state maritime regulations.
 
 
 - Conduct and supervise port and terminal due diligence for safe operations.
 
 
 - Monitor daily vessel performance and manage operational activities.
 
 
 - Lead incident investigations and implement corrective actions.
 
 
 - Develop and maintain strong relationships with stakeholders and regulatory bodies.
 
 
 - Drive continuous improvement in operational processes and safety management systems.
 
 
 
 Requirements:
 
 
 
 - Degree in Nautical Science or related field, with a Master Mariner Certificate.
 
 
 - A minimum of 12 years of experience in the maritime industry, including LNG/LPG management roles.
 
 
 - Extensive knowledge of SOLAS, ISM, MARPOL, and related maritime regulations.
 
 
 - Strong leadership skills with the ability to manage diverse teams.
 
 
 Excellent communication, problem-solving, and decision-making abilities.
 
 
 
 
 
 
 Due to high application volumes, if you haven&rsquo;t heard back within 14 days, please assume your application has not been successful.
 
 
</div>

Chalhoub Group

<div>INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewelry, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalyzed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040. 
What you'll be doing
As Head of Beauty Operations you will lead the brands and be part of growing the beauty business in Qatar. This role requires a strategic thinker with deep market knowledge, strong leadership skills, and a passion for building brands and teams in a high-growth environment. You will:<ul><li>
Lead the commercial strategy, marketing, and retail operations for a portfolio of regional and international beauty brands.</li></ul>
<ul><li>
Drive market growth, retail expansion, and brand positioning with a tailored approach to the Qatari market</li></ul>
<ul><li>
Manage key retailer relationships</li></ul>
<ul><li>
Own the full P&amp;L and drive profitability across retail, distribution, and e-commerce channels.</li></ul>
<ul><li>
Collaborate with regional and brand partners to develop impactful activations and commercial strategies.</li></ul>
<ul><li>
Mentor and lead a diverse team; promote collaboration, performance, and development.</li></ul>

What you&rsquo;ll need to succeed
<ul><li>You will be a seasoned commercial leader with 10+ years of experience in retail, beauty, luxury, or related consumer industries.</li></ul>
<ul><li>
You would be based in Qatar or would have a deep understanding and past experience in the Qatar market and strong retailer network.</li></ul>
<ul><li>
Fluent in Arabic and English</li></ul>
<ul><li>
Skilled in P&amp;L management, negotiations, team leadership, and strategic planning.</li></ul>
<ul><li>
A servant leader with a hands-on approach to operations, people-focused, and highly collaborative.</li></ul>
<ul><li>
Background in beauty is ideal, but candidates with strong Qatar market experience from adjacent categories (e.g. fashion, accessories) will also be considered</li></ul>
<ul><li>
 You would be holding a current Qatar residence, be eligible to a residence or open to relocate to Qatar for the role</li></ul>
<ul><li>
What we can offer you</li></ul>

 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Head of Beauty Operations - Qatar

Sephora

<div>Job ID: 197205 
Location Name: [[filter8]] 
Address: [[filter11]], [[filter10]], [[filter9]] [[postalcode]], Qatar (QA) 
Job Type: Full Time 
Position Type (Regular/Temporary): Regular 
Job Function: [[filter14]] 
Is This Position Eligible for Remote? : [[req_remoteeligible]] 
MISSION: To ensure the delivery of exceptional operational and commercial standards throughout the store, with focus on providing an elevated customer experience. The Store Director needs to ensure compliance in all areas of operational activity and drive sales and profitability through the performance and development of the Management team, whilst managing within agreed budgets. 
Responsibilities
Client Experience<ul><li>Embody Sephora Attitude and set an example in front of the team.</li><li>Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI&rsquo;s.</li><li>Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>Inspire the team to use digital tools to deliver a customized service.</li><li>Work in partnership with the Training Department and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>Embolden team to use digital (Happy App) to deliver a customized service; responsible for daily follow up
</li><li>Build a strong relationship with Brand Supervisors and follow up on Brand BCs.</li><li>Lead your Management team to create a positive and energetic shopping experience to enable achievements in all commercial KPI&rsquo;s.
</li><li>Provide support for the head of operations in analyzing results and proposing action plans in order to enhance client experience and drive all related KPI&rsquo;s.</li><li>Provide support for the management team by maintaining and enforcing quality customer service and resolving customer service complaints.</li></ul> 
Sales
<ul><li>Implement retail priorities and inspire commercial success.</li><li>Lead the management team to create a positive and exciting work environment through effective floor management while ensuring that targets are met.</li><li>Inspire your Services Manager to create a playful and educational experience while ensuring services targets are met.</li><li>Reinforce sales policies and techniques established at the Sephora University with all team members.</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>Provide support for the Store Head of Operations in analyzing sales results and proposing action plans to achieve set target.</li><li>Create disruptive internal competitions to motivate the team and boost the achievements.</li></ul> 
Operations<ul><li>Optimize and oversee operations with the Operations Manager to ensure efficiency and that the store is compliant with company policies and operational guideline.</li><li>Inspire the management team to enforce the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security).</li><li>In collaboration with the operation manager the stores projection of an excellent image through cleanliness and product restocking.</li><li>Together with the Category Managers, encourage the team to apply and follow established policies and procedures regarding store operations.
</li><li>Accurately monitor stock availability and report low stock to the Operation Manager to avoid OOS situations.</li><li>Work with the Operations Manager to ensure that VM, merchandising quality, animation and marketing standards are met.
</li><li>Provide Support to the relevant head office department in providing feedback and analyzing data on all operational aspects.</li></ul> 
Business<ul><li>Provide support to the Head of Retail with knowledge of the market conditions, competition, client needs, etc.</li><li>Provides leadership and management to the store organization that mirrors the vision and strategic direction of Sephora.
</li><li>Establish monthly reports including competitors' activities.</li><li>Analyze all relevant KPIs and propose action plans for improvement and forecast future performance
</li></ul><div>- Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.</div><ul><li>Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training, monthly trends and operational knowledge.
</li><li>Propose Plan, implement and oversee in-store promotional events or displays.</li><li>Following trends and perform market visits and analyses to understand the local market and work to determine business growth opportunities.</li><li>With your team of Managers ensure all Contribute to the Business reports as required to form a comprehensive picture of the business.
</li><li>Network with other stores and head office departments and take on area responsibilities</li><li>Network and build relationships with the different departments in Sephora HO and take on area responsibilities.</li><li>Manage the store&rsquo;s P&amp;Ls.</li><li>Propose innovative ideas and opportunities to Head of Operations.</li></ul> 
People<ul><li>Motivate and develop the Management and store team through daily coaching / observations</li><li>Communicate and inspire the team on business strategy, vision and relevant information through animate briefings, coaching's and trainings.</li><li>Increase the team confidence and motivation by praise and feedback for their performance.</li><li>Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Head of Operations.</li><li>Ensure the team is attending training and follow up is done after the training is attended.</li><li>Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.</li><li>Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings with the Customer Experience Manager and Operations Manager to analyze and discuss their performance.</li><li>Be accountable for the PCR and PIP process of the entire team and assist your managers where necessary.
</li><li>Over see the annual leave of the team according to business needs.</li></ul> 
Know How<ul><li>Project an exceptional image and body language in accordance with the guidelines set by Sephora.</li><li>Keep up-to-date on trends and products.</li><li>Inspire, mentor and coach the team.</li></ul> 
Relationships 
Internal Relationships<ul><li>Store team (Store Manager/Director, Supervisor, Beauty Consultants), Head of Retail and Head office teams.</li></ul> 
External Relationships<ul><li>Suppliers, Brand promoters/managers/trainers, Security, Cleaning team.</li></ul> 
Job Holder Profile<div> 
</div>Training Knowledge
<ul><li>Advanced Product Knowledge.</li><li>Intermediate knowledge on health and safety procedures.</li></ul> 
Experience<ul><li>Proven successful role in managing.</li><li>Minimum 7 to 8 years&rsquo; experience in store management.</li><li>Bachelor's degree.</li></ul> 
Languages<ul><li>English &ndash; advanced level for OGCC and intermediate for KSA.</li><li>Arabic is a plus in OGCC and mandatory for KSA.</li></ul> 
Competencies<ul><li>Digital orientation/analytical skills/business acumen.</li><li>Excellent communication skills.</li><li>Intermediate MS Office skills.</li><li>Ability to deal with Ambiguity.</li><li>Commercial &amp; Financial awareness.</li></ul>
.</div>

Store Director

TICK Restaurant

We are seeking a highly skilled and creative Head Chef to lead our kitchen operations and design innovative menus that reflect our brand identity. The ideal candidate will have strong culinary expertise, leadership abilities, and proven experience in developing profitable and trending food concepts.Key Responsibilities:<ul><li>Plan, develop, and implement new menus based on market trends and customer preferences.</li><li>Supervise daily kitchen operations, ensuring quality, consistency, and presentation standards.</li><li>Maintain food cost control, portion sizes, and waste reduction.</li><li>Train, guide, and motivate the culinary team to achieve excellence.</li><li>Ensure compliance with food safety, hygiene, and health regulations.</li><li>Collaborate with management to design seasonal specials and promotional menus.</li><li>Monitor inventory, supplier quality, and purchasing efficiency</li></ul>Requirements &amp; Qualifications:<ul><li>Minimum 5&ndash;7 years&rsquo; experience as a Head Chef, Executive Chef, or similar role.</li><li>Proven track record in menu development and recipe creation.</li><li>Strong leadership and communication skills.</li><li>Ability to manage a team and perform well under pressure.</li><li>Knowledge of food costing, kitchen operations, and inventory systems..</li></ul>Job Type: Full-timePay: QAR3,500.00 - QAR4,500.00 per month

HEAD CHEF

VOLUME CAFE

Position Head of F&amp;B Operations Department: Food &amp; BeverageExperience Required: Minimum 10&ndash;15 years in the Food &amp; Beverage industry, with at least 7&ndash;10 years in a senior leadership role.Job Summary:The Head of F&amp;B Operations will be responsible for overseeing the overall operational excellence, profitability, and strategic direction of all F&amp;B outlets within the company. This role requires a seasoned leader with strong business acumen, proven operational expertise, and the ability to drive high standards of service, food quality, and customer satisfaction across multiple locations.Key Responsibilities:<ul><li>Provide leadership, strategic direction, and operational oversight to all F&amp;B outlets.</li><li>Develop and implement operational policies, SOPs, and best practices to ensure consistency and efficiency.</li><li>Monitor financial performance, control costs, and drive revenue growth across outlets.</li><li>Ensure strict adherence to food safety, hygiene, and quality standards in compliance with company policies and regulatory requirements.</li><li>Lead, mentor, and develop outlet managers and teams to achieve business goals and maintain high employee engagement.</li><li>Collaborates</li><li>Review and analyze sales, customer feedback, and market trends to identify opportunities for improvement and growth.</li><li>Manage budgets, forecasts, and resource allocation to maximize profitability.</li><li>Ensure smooth execution of new store openings, renovations, or rebranding initiatives.</li><li>This</li></ul>Key Requirements:<ul><li>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or related field (Master&rsquo;s preferred).</li><li>10&ndash;15 and</li><li>Strong financial and business acumen with proven success in managing multi-outlet operations.</li><li>In-depth knowledge of F&amp;B operations, customer service excellence, food safety, and industry trends.</li><li>Demonstrated ability to lead, motivate, and manage large teams effectively.</li><li>Excellent communication, problem-solving, and decision-making skills.</li><li>Strong organizational and project management abilities.</li><li>Ability to work under pressure in a fast-paced, customer-focused environment.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>are you available to join immediately or any notice period?</li><li>How many years of FNB Experience do you have?</li><li>Current and expected salary</li></ul>

F&B Operations Head

HGM (Hospitality Group)

We are seeking an experienced Head Baker to lead our bakery operations. You will oversee production, manage the baking team, maintain quality standards, and develop new recipes that align with our brand&rsquo;s creativity and excellence.Key Responsibilities:<ul><li>Lead and manage the bakery team, including training</li><li>Oversee daily production of bread, pastries, and other baked goods</li><li>Develop new recipes and seasonal items in collaboration with the culinary team</li><li>Ensure consistent quality, taste, and presentation of all bakery products</li><li>Monitor inventory, order ingredients, and manage stock control</li><li>Maintain hygiene, cleanliness, and safety standards in the bakery</li><li>Optimize workflow and production efficiency</li></ul>Requirements:<ul><li>Proven experience as a Head Baker, Bakery Manager, or similar role</li><li>Strong knowledge of bread and pastry production techniques</li><li>Creativity and passion for developing new bakery items</li><li>Excellent leadership, teamwork, and communication skills</li><li>Ability to work in a fast-paced environment and meet deadlines</li><li>Knowledge of food safety and hygiene standards</li><li>Flexible to work early mornings, weekends, and holidays</li></ul>What We Offer:<ul><li>Opportunities for professional development and training</li><li>A creative and collaborative work environment</li></ul>Job type: Full timeJob Type: Full-time

Head Baker

Explore 2407+ Head of operations in Doha this September. Find roles across top companies and apply now to boost your career.

2407 head of operations jobs IN Doha

Head of Operations

Head of Operations

Head of Beauty Operations - Qatar

Store Director

HEAD CHEF

F&B Operations Head

Head Baker