operations coordinator

operations manager

business development & operations manager Jobs in Doha

business development & operations manager

head of delivery management

head of sales

head of operations

Ernest Talent

Role SummaryThe Head of Operations will oversee and manage all operational departments across Torba Market&rsquo;s F&amp;B business, including procurement, kitchen, store operations, logistics, and maintenance. This role ensures smooth day-to-day functioning, operational efficiency, and profitability while maintaining quality, food safety, and customer satisfaction. The incumbent will play a key role in strategic planning, process improvement, and cross-departmental coordination to support business growth and operational excellence.Key ResponsibilitiesOperational Leadership<ul><li>Lead all F&amp;B operations, ensuring alignment with company goals and standards.</li><li>Supervise and guide departmental heads (Procurement, Kitchen, Stores, and Maintenance) to ensure seamless collaboration and execution.</li><li>Develop and implement SOPs to maintain consistency, efficiency, and compliance across departments.</li><li>Drive initiatives to improve service delivery, reduce waste, and optimize productivity.</li><li>Ensure operational readiness and adherence to hygiene, food safety, and brand standards.</li></ul>Procurement &amp; Supply Chain Management<ul><li>Oversee sourcing and vendor management to ensure quality, cost-efficiency, and timely availability of raw materials and supplies.</li><li>Develop procurement strategies aligned with business needs and sustainability goals.</li><li>Monitor inventory levels and coordinate with kitchen and store teams to prevent shortages or overstocking.</li><li>Negotiate key contracts and maintain strategic supplier relationships.</li></ul>Kitchen &amp; Production Oversight<ul><li>Supervise kitchen operations, ensuring food quality, consistency, and adherence to safety protocols.</li><li>Collaborate with the culinary team to streamline production planning and minimize wastage.</li><li>Monitor production costs, yield, and efficiency metrics to maintain profitability.</li></ul>Store &amp; Retail Operations<ul><li>Ensure smooth daily operations of stores, including merchandising, customer service, and staff performance.</li><li>Monitor store-level performance metrics such as sales, customer satisfaction, and inventory accuracy.</li><li>Implement operational standards that reflect Torba Market&rsquo;s brand values and customer experience goals.</li></ul>Maintenance &amp; Facility Management<ul><li>Oversee preventive and corrective maintenance for all operational facilities and equipment.</li><li>Ensure timely upkeep of kitchen, store, and warehouse assets to avoid disruptions.</li><li>Coordinate with vendors and technical teams for equipment installation, inspection, and repair.</li></ul>Strategic &amp; Financial Management<ul><li>Develop and manage operational budgets, forecasts, and cost-control measures.</li><li>Monitor key performance indicators (KPIs) and operational dashboards.</li><li>Support the CEO in translating strategic objectives into actionable operational plans.</li><li>Identify process inefficiencies and drive continuous improvement initiatives.</li></ul>People &amp; Compliance<ul><li>Build and lead a high-performing operations team through mentorship, training, and structured feedback.</li><li>Ensure compliance with local labour, health, and food safety regulations.</li><li>Foster a culture of accountability, collaboration, and operational excellence.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in business administration, Operations Management, or a related field (master&rsquo;s preferred).</li><li>10+ years of experience in F&amp;B operations, including multi-department oversight.</li><li>Proven experience in managing procurement, kitchen, store operations, and maintenance.</li><li>Strong financial and analytical acumen.</li><li>Hands-on experience with ERP or operational management systems.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Ability to lead through change and scale operations in a dynamic environment.</li></ul>Job Type: Full-time

Head of Operations

Sephora

<div>Job ID: 197205 
Location Name: [[filter8]] 
Address: [[filter11]], [[filter10]], [[filter9]] [[postalcode]], Qatar (QA) 
Job Type: Full Time 
Position Type (Regular/Temporary): Regular 
Job Function: [[filter14]] 
Is This Position Eligible for Remote? : [[req_remoteeligible]] 
MISSION: To ensure the delivery of exceptional operational and commercial standards throughout the store, with focus on providing an elevated customer experience. The Store Director needs to ensure compliance in all areas of operational activity and drive sales and profitability through the performance and development of the Management team, whilst managing within agreed budgets. 
Responsibilities
Client Experience<ul><li>Embody Sephora Attitude and set an example in front of the team.</li><li>Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI&rsquo;s.</li><li>Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>Inspire the team to use digital tools to deliver a customized service.</li><li>Work in partnership with the Training Department and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>Embolden team to use digital (Happy App) to deliver a customized service; responsible for daily follow up
</li><li>Build a strong relationship with Brand Supervisors and follow up on Brand BCs.</li><li>Lead your Management team to create a positive and energetic shopping experience to enable achievements in all commercial KPI&rsquo;s.
</li><li>Provide support for the head of operations in analyzing results and proposing action plans in order to enhance client experience and drive all related KPI&rsquo;s.</li><li>Provide support for the management team by maintaining and enforcing quality customer service and resolving customer service complaints.</li></ul> 
Sales
<ul><li>Implement retail priorities and inspire commercial success.</li><li>Lead the management team to create a positive and exciting work environment through effective floor management while ensuring that targets are met.</li><li>Inspire your Services Manager to create a playful and educational experience while ensuring services targets are met.</li><li>Reinforce sales policies and techniques established at the Sephora University with all team members.</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>Provide support for the Store Head of Operations in analyzing sales results and proposing action plans to achieve set target.</li><li>Create disruptive internal competitions to motivate the team and boost the achievements.</li></ul> 
Operations<ul><li>Optimize and oversee operations with the Operations Manager to ensure efficiency and that the store is compliant with company policies and operational guideline.</li><li>Inspire the management team to enforce the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security).</li><li>In collaboration with the operation manager the stores projection of an excellent image through cleanliness and product restocking.</li><li>Together with the Category Managers, encourage the team to apply and follow established policies and procedures regarding store operations.
</li><li>Accurately monitor stock availability and report low stock to the Operation Manager to avoid OOS situations.</li><li>Work with the Operations Manager to ensure that VM, merchandising quality, animation and marketing standards are met.
</li><li>Provide Support to the relevant head office department in providing feedback and analyzing data on all operational aspects.</li></ul> 
Business<ul><li>Provide support to the Head of Retail with knowledge of the market conditions, competition, client needs, etc.</li><li>Provides leadership and management to the store organization that mirrors the vision and strategic direction of Sephora.
</li><li>Establish monthly reports including competitors' activities.</li><li>Analyze all relevant KPIs and propose action plans for improvement and forecast future performance
</li></ul><div>- Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.</div><ul><li>Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training, monthly trends and operational knowledge.
</li><li>Propose Plan, implement and oversee in-store promotional events or displays.</li><li>Following trends and perform market visits and analyses to understand the local market and work to determine business growth opportunities.</li><li>With your team of Managers ensure all Contribute to the Business reports as required to form a comprehensive picture of the business.
</li><li>Network with other stores and head office departments and take on area responsibilities</li><li>Network and build relationships with the different departments in Sephora HO and take on area responsibilities.</li><li>Manage the store&rsquo;s P&amp;Ls.</li><li>Propose innovative ideas and opportunities to Head of Operations.</li></ul> 
People<ul><li>Motivate and develop the Management and store team through daily coaching / observations</li><li>Communicate and inspire the team on business strategy, vision and relevant information through animate briefings, coaching's and trainings.</li><li>Increase the team confidence and motivation by praise and feedback for their performance.</li><li>Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Head of Operations.</li><li>Ensure the team is attending training and follow up is done after the training is attended.</li><li>Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.</li><li>Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings with the Customer Experience Manager and Operations Manager to analyze and discuss their performance.</li><li>Be accountable for the PCR and PIP process of the entire team and assist your managers where necessary.
</li><li>Over see the annual leave of the team according to business needs.</li></ul> 
Know How<ul><li>Project an exceptional image and body language in accordance with the guidelines set by Sephora.</li><li>Keep up-to-date on trends and products.</li><li>Inspire, mentor and coach the team.</li></ul> 
Relationships 
Internal Relationships<ul><li>Store team (Store Manager/Director, Supervisor, Beauty Consultants), Head of Retail and Head office teams.</li></ul> 
External Relationships<ul><li>Suppliers, Brand promoters/managers/trainers, Security, Cleaning team.</li></ul> 
Job Holder Profile<div> 
</div>Training Knowledge
<ul><li>Advanced Product Knowledge.</li><li>Intermediate knowledge on health and safety procedures.</li></ul> 
Experience<ul><li>Proven successful role in managing.</li><li>Minimum 7 to 8 years&rsquo; experience in store management.</li><li>Bachelor's degree.</li></ul> 
Languages<ul><li>English &ndash; advanced level for OGCC and intermediate for KSA.</li><li>Arabic is a plus in OGCC and mandatory for KSA.</li></ul> 
Competencies<ul><li>Digital orientation/analytical skills/business acumen.</li><li>Excellent communication skills.</li><li>Intermediate MS Office skills.</li><li>Ability to deal with Ambiguity.</li><li>Commercial &amp; Financial awareness.</li></ul>
.</div>

Store Director

ABU ISSA HOLDING

Job Summary: The Sous-Chef will assist the Head Chef in managing daily kitchen operations, ensuring high-quality preparation and presentation of sweets and desserts, maintaining hygiene standards, and supervising kitchen staff. The role requires a balance of creativity, leadership, and operational excellence to deliver an exceptional culinary experience.Key Responsibilities:<ul><li>Assist the Head Chef in planning and preparing menus, including specialty desserts and sweets.</li><li>Supervise and train kitchen staff, ensuring consistent quality and adherence to recipes.</li><li>Oversee daily kitchen operations, including food preparation, cooking, and plating.</li><li>Maintain high standards of hygiene, safety, and sanitation in compliance with local regulations.</li><li>Monitor inventory, order supplies, and minimize waste.</li><li>Ensure timely production and service during high-demand periods.</li><li>Collaborate with the Head Chef to innovate and develop new dishes and seasonal offerings.</li><li>Manage kitchen equipment and ensure proper maintenance.</li><li>Assist in controlling food cost and optimizing kitchen efficiency.</li></ul>Requirements:<ul><li>Diploma or degree in Culinary Arts or equivalent.</li><li>Minimum 3&ndash;5 years of experience in a similar role, preferably in pastry or confectionery.</li><li>Strong knowledge of dessert and sweets preparation techniques.</li><li>Leadership skills and ability to manage a team effectively.</li><li>Excellent organizational, time management, and problem-solving skills.</li><li>Knowledge of food safety, hygiene, and health regulations.</li><li>Creativity and passion for culinary excellence.</li></ul>Job Type: Full-timePay: QAR6,500.00 per monthApplication Question(s):<ul><li>What's your current/previous salary?</li><li>What's your salary expectation?</li><li>What's your earliest availability to join our company?</li></ul>

Sous-chef

DOHA BANK

<div>
 
 
 Role Objective
 
 
 
 
 
 
 The incumbent will assist the reporting authority in effective administration / operations of Financial Control function in line with the applicable accounting standards, rules and regulations, and accounting policies and reviewing and supervising the work of Nostro Reconciliation and Accounts Payable functions.
 
 
 
 
 
 
 Detailed Roles and Responsibilities:
 
 
 
 
 
 
 
 
 Financial Control function including accounting and booking keeping
 
 
 
 
 
 
 <ul>
 <li>
 Review daily consolidated balance sheet and escalate if any abnormal situation notices, eg. Fractional difference if is of significant amount etc.
 </li>
 <li>
 Provide guidance and assistance for issues regarding the accounting function of the local and overseas branches and DBAC as a group of companies, in consultation with the Section Head and Department Head.
 </li>
 <li>
 Assist in the preparation / revision of Policy/Procedure manual of the Group Finance in consultation with other departments within Group Finance, on regular basis in order to have the updated policy procedure manual in place.
 </li>
 <li>
 Review and prepare accounting procedures on various business units or new products, new business activity or change of any other activity, after considering the overall requirements (system capabilities, Accounting principles and standards, Local regulations etc.) for inclusion in the respective Policy Procedure Manuals.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Accounts Payable
 
 
 
 
 
 
 <ul>
 <li>
 Assist the Manager Accounts payable, in case of staff shortage or absence, for smooth operations of the payment process as and when required with the approval of line managers
 </li>
 <li>
 Ensure Regular payments are affected by AP team on its due dates, else escalate to the line managers
 </li>
 <li>
 Ensure monthly MIS reports are prepared by AP team and escalate the line managers if there is any delay.
 </li>
 </ul>
 
 
 
 
 
 
 Nostro &amp; Inter Branch Reconciliation
 
 
 
 
 
 
 <ul>
 <li>
 Assist the Manager Reconciliation, in case of staff shortage or absence, for smooth operations the work of Reconciliation staff, as and when required with the approval of line managers.
 </li>
 <li>
 Ensure/Assists in preparation of MIS reports of Reconciliation outstanding on monthly basis.
 </li>
 <li>
 Analyze reconciliation outstanding from the monthly reports and escalate to the Section Head/Department Head Group Financial Control.
 </li>
 <li>
 Ensure the reconciliation data backup and archival is properly done on monthly basis.
 </li>
 </ul>
 
 
 
 
 
 
 Information required by QCB/External/Internal Auditors &amp; Compliance
 
 
 
 
 
 
 <ul>
 <li>
 Assist in coordination efforts to ensure that all required reports/information are arranged for the audit purposes prior to start of the audits, by the respective areas within Group Finance.
 </li>
 <li>
 Assist in the preparation of Financial Statements and other reports by the Reporting Team, for quarterly or annual reporting prior to audit.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 :
 
 
 
 
 <ul>
 <li>
 University graduate with a degree in Business or Banking or Finance or any other related discipline.
 </li>
 <li>
 Master&rsquo;s degree in Management any other related discipline will be an added advantage.
 </li>
 <li>
 4 to 5 years&rsquo; experience in Group Finance
 </li>
 <li>
 Qualification ACCA, CPA or CA Finalist
 </li>
 <li>
 Key Skills &ndash; knowledge of accounting principles and regulation, Familiarity with Financial system like Oracle., Good communication skills
 </li>
 </ul>
 
 
</div>

Group Finance Control Officer

Torba Farm

Job description:About Us:Torba Farm is a pioneering sustainable farm and experiential destination in Qatar, dedicated to promoting healthy, organic, and locally sourced food. Our farm-to-table philosophy blends freshness with creativity, offering dishes inspired by Arabic and international cuisines, tailored to our guests&rsquo; preferences and event themes.Position Overview:We are looking for a Head Chef to lead our culinary operations. The ideal candidate will be passionate about organic, healthy, and sustainable cooking, with a creative approach to menu development and strong leadership in managing all aspects of kitchen and F&amp;B operations.Key Responsibilities:Oversee all kitchen operations, including food preparation, menu development, and service quality.Create innovative menus for events, workshops, and private gatherings, catering to diverse dietary requirements.Manage procurement, cost control, and inventory of all kitchen assets and supplies.Ensure sourcing and use of ingredients aligned with the farm&rsquo;s seasonal and organic produce.Train, motivate, and supervise kitchen and service staff to maintain high standards of hygiene, safety, and presentation.Collaborate with management to align culinary offerings with the farm&rsquo;s sustainable and educational vision.Ensure compliance with food safety and sanitation standards at all times.Requirements:Proven experience as a Head Chef or Senior Chef in a restaurant, resort, or similar setting.Strong knowledge of organic, healthy, and sustainable cuisine concepts.Creativity in menu development across Arabic and international cuisines.Excellent leadership, organizational, and communication skills.Ability to work effectively in a dynamic, nature-driven environment.Job Type: Full-time

Head Chef

VOLUME CAFE

Job Title: Head of Research &amp; Development (R&amp;D) &ndash; F&amp;BJob Summary:The Head of Research &amp; Development (R&amp;D) will lead innovation and product development within the Food &amp; Beverage (F&amp;B) division. This role is responsible for creating new products, improving existing offerings, ensuring quality standards, and aligning product development with market trends and company strategy. The ideal candidate will have extensive experience in F&amp;B operations, menu development, and production processes.Key Responsibilities:<ul><li>Lead the R&amp;D team to develop innovative F&amp;B products that align with the company&rsquo;s vision and market trends.</li><li>Conduct research on new ingredients, techniques, and emerging food trends to enhance product offerings.</li><li>Collaborate with chefs, production teams, and operations to implement new recipes and products efficiently.</li><li>Standardize recipes, portion sizes, and presentation to maintain consistency across all outlets.</li><li>Conduct product testing, tasting sessions, and quality checks to ensure high standards.</li><li>Analyze consumer feedback, sales data, and market research to guide product development decisions.</li><li>Manage R&amp;D budgets, resource allocation, and supplier relationships.</li><li>Ensure compliance with food safety, hygiene, and regulatory standards in all product development activities.</li><li>Train kitchen and production staff on new products, techniques, and processes.</li><li>Prepare reports on R&amp;D activities, product launches, and performance metrics for management review.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Food Science, Culinary Arts, Hospitality Management, or related field.</li><li>Minimum 8&ndash;10 years of experience in the F&amp;B industry with at least 3&ndash;5 years in a managerial or head-level R&amp;D role.</li><li>Strong knowledge of culinary techniques, food production processes, and menu engineering.</li><li>Experience with product innovation, recipe development, and quality control.</li><li>Excellent analytical, problem-solving, and leadership skills.</li><li>Ability to work collaboratively across multiple departments and manage cross-functional teams.</li><li>Strong understanding of food safety standards, HACCP, and relevant regulatory requirements.</li></ul>Job Types: Full-time, PermanentApplication Question(s): * Are you available to join immediately or any notice period<ul><li>Current and expected salary</li></ul>

Research and Development Head

Exclamation Holding Group

We are looking for an experienced and qualified Head Chef to organize the kitchen&rsquo;s activities. Salary is negotiable based on experience and qualifications. You will be the first in command in the facilities and will create and inspect dishes before they arrive to customers, ensuring high quality and contentment.Position Summary:The Head chef is responsible for the day-to-day culinary operations in a professional kitchen. Functions include menu creation, food purchasing, and maintenance of quality standards.The Head chef assumes the role of cost controlling and maintaining food cost, and supervises storage, stocking, and sanitation procedures. Assists in the management and training of new personnel, scheduling staff work hours, and doing performance reviews.Responsibilities:<ul><li>Control and direct the food preparation process and any other relative activities</li><li>Construct menus with new or existing culinary creations ensuring the variety and quality of the servings</li><li>Approve and &ldquo;polish&rdquo; dishes before they reach the customer</li><li>Plan orders of equipment or ingredients according to identified shortages</li><li>Arrange for repairs when necessary</li><li>Remedy any problems or defects</li><li>Be fully in charge of hiring, managing and training kitchen staff</li><li>Oversee the work of subordinates</li><li>Estimate staff&rsquo;s workload and compensations</li><li>Maintain records of payroll and attendance</li><li>Comply with nutrition and sanitation regulations and safety standards</li><li>Foster a climate of cooperation and respect between co-oworkers</li><li>Manage all activities in the kitchen, including food preparation and production, and management and training of kitchen staff</li><li>Ensure efficient, cost-effective operation and profitability of food production</li><li>Supervise and inspect all preparation and cooking equipment on a regular basis to ensure that they are kept clean, sanitary, and in perfect operating order</li><li>Ensure that food products, presentation, and plating are of the highest quality, and are prepared to serve in a timely manner.</li><li>Assure adherence to all standards of food quality, preparation, recipes, and presentation in conjunction with the specifications</li><li>Monitor holding and storage operations, stocking and food rotation, and guarantee food service sanitation standards are met</li><li>Assure kitchen personnel is trained in best cleanliness and sanitation practices</li><li>Help the kitchen with its preparation work before meal services</li><li>Follow all food health and safety requirements</li><li>Assist in the development of kitchen staff by performing periodic performance reviews</li><li>Monitor inventory and order new ingredients as needed</li><li>Recruit and train new kitchen employees to help the restaurant reach its goals</li><li>Requirements and skills</li><li>Proven experience as Head Chef</li><li>Exceptional proven ability of kitchen management</li><li>Ability in dividing responsibilities and monitoring progress</li><li>Outstanding communication and leadership skills</li><li>Up-to-date with culinary trends and optimised kitchen processes</li><li>Good understanding of useful computer programs (MS Office, restaurant management software, POS)</li><li>Credentials in health and safety training</li><li>Degree in Culinary science or related certificate</li></ul>Job Type: Full-timePay: From QAR10,000.00 per month

Explore 3790+ Head of operations in Doha this November. Find roles across top companies and apply now to boost your career.

3790 head of operations jobs IN Doha

Head of Operations

Store Director

Sous-chef

Group Finance Control Officer

Head Chef

Research and Development Head

Head Chef