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chief audit executive

head of compliance

Confidential

<div>
 
 
 Objectives
 
 
 
 The Compliance Head ensures the organization&rsquo;s adherence to all applicable laws, regulations, and internal policies by managing compliance risks, updating frameworks, and fostering a strong culture of integrity. The role primarily focuses on investment-related compliance but also extends to non-investment areas to ensure comprehensive risk management across the organization.
 
 
 
 
 
 
 Roles and Responsibilities
 
 
 <ul>
 <li>
 Oversee and ensure compliance with applicable laws, regulations, and internal policies across all business activities.
 </li>
 <li>
 Develop, update, and implement compliance frameworks aligned with evolving legal, regulatory, and investment governance standards.
 </li>
 <li>
 Monitor regulatory and market developments affecting investment activities and provide timely guidance to management and investment teams.
 </li>
 <li>
 Ensure all investment transactions, platform acquisitions, and portfolio company activities comply with relevant laws, regulations, and internal policies.
 </li>
 <li>
 Coordinate with investment, legal, and finance teams to assess compliance risks related to fund structures, cross-border transactions, and due diligence processes.
 </li>
 <li>
 Manage relationships with external legal counsel on regulatory, arbitration, and dispute matters.
 </li>
 <li>
 Conduct compliance risk assessments and implement preventive and corrective measures.
 </li>
 <li>
 Deliver training and awareness programs to promote compliance and ethical conduct across the organization.
 </li>
 <li>
 Prepare compliance and regulatory reports for senior management, regulators, and external auditors.
 </li>
 <li>
 Lead and mentor the Compliance team, ensuring alignment with organizational and investment objectives.
 </li>
 </ul>
 
 
 
 
 
 Professional Experience
 
 
 <ul>
 <li>
 Minimum 15 years&rsquo; experience in compliance, legal, or risk management, including at least 5 years in a leadership role (preferably within investment or financial services).
 </li>
 <li>
 Proven experience in investment compliance, fund governance, and regulatory oversight of transactions.
 </li>
 <li>
 Strong ability to design and implement compliance frameworks and manage cross-functional stakeholder relationships.
 </li>
 </ul>
 
 
 
 
 
 Educational Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Law, Compliance, or a related field
 </li>
 <li>
 Master&rsquo;s degree in Legal Studies, Regulatory Compliance, or equivalent is preferred
 </li>
 <li>
 Professional certification in Compliance, Risk Management, or Corporate Governance (e.g., ICA, CRCM) is highly advantageous
 </li>
 </ul>
</div>

Head of Compliance

HH Salon

Role Overview:The Head of Compliance at Joud LLC is responsible for developing, implementing, andoverseeing the company's compliance framework to ensure full alignment with QatarCentral Bank (QCB) regulations, including AML/CFT obligations, and data protection laws.This leadership role involves establishing internal policies, conducting compliance riskassessments, training staff, and maintaining a strong culture of regulatory adherence asJoud scales its BNPL services across Qatar and the MENA region.The ideal candidate will have a deep understanding of QCB regulatory frameworks, fintechcompliance standards, and experience working in a regulated financial services or paymentenvironment.Key Responsibilities:<ul><li>Design, implement, and maintain a robust compliance management system tailored</li></ul>to BNPL operations and fintech risks.<ul><li>Serve as the primary liaison with the Qatar Central Bank (QCB) and other regulatory</li></ul>bodies, managing correspondence, filings, sandbox testing protocols, and licensingobligations.<ul><li>Develop and regularly update internal compliance policies, manuals, and</li></ul>procedures in accordance with local laws, QCB guidelines, and Islamic financeprinciples.<ul><li>Conduct periodic compliance risk assessments across departments and business</li></ul>processes to proactively identify and mitigate regulatory risks.<ul><li>Collaborate with the CEO, MLRO, and legal advisors to ensure QCB milestones,</li></ul>regulatory testing, and reporting obligations are met.<ul><li>Oversee product and marketing compliance reviews to ensure transparency,</li></ul>fairness, and customer protection.<ul><li>Ensure the company's digital systems and third-party integrations (e.g., payment</li></ul>gateways, KYC/AML vendors) meet regulatory standards for data security,transaction monitoring, and consumer disclosures.<ul><li>Lead and deliver compliance training programs for staff across all levels, fostering a</li></ul>culture of awareness and ethical responsibility.<ul><li>Monitor regulatory changes in Qatar and across the MENA region and assess their</li></ul>implications on business operations.<ul><li>Prepare and submit regulatory reports, audit responses, and compliance</li></ul>documentation to internal and external stakeholders.<ul><li>Collaborate closely with the MLRO on AML/CFT issues and ensure integration of</li></ul>financial crime prevention controls within the compliance program.<ul><li>Support due diligence processes for vendors, merchants, and partners to mitigate</li></ul>third-party compliance risks.Required Qualifications:<ul><li>Bachelor&rsquo;s degree in Law, Finance, Business, or a related discipline.</li></ul><ul><li>Certified Compliance Professional (e.g., CAMS, CRCMP, ICA, or equivalent) strongly</li></ul>preferred.<ul><li>Minimum 7&ndash;10 years of experience in a compliance leadership role within financial</li></ul>services, banking, or fintech.<ul><li>In-depth knowledge of QCB regulatory frameworks, including AML/CFT obligations,</li></ul>and consumer protection laws.Key Competencies &amp; Skills:<ul><li>Expertise in regulatory compliance and risk management (QCB-specific)</li></ul><ul><li>Strong analytical and investigative skills</li></ul><ul><li>High attention to detail and documentation accuracy</li></ul><ul><li>Clear and confident communication with regulatory bodies and internal</li></ul>stakeholders<ul><li>Leadership and training ability to foster a compliance-first culture</li></ul><ul><li>Ability to interpret legal and regulatory language into actionable business guidance</li></ul><ul><li>Collaborative, ethical, and solutions-driven approach</li></ul><ul><li>Experience establishing and scaling compliance programs in fast-paced, digital-first</li></ul>environments.<ul><li>Familiarity with Islamic finance structures and principles is an advantage.</li></ul>Job Type: Full-time

<div>
 
 
 Job Title:
 
 Head of Compliance
 
 
 
 Department:
 
 Compliance &amp; Governance
 
 
 
 Location:
 
 Doha, Qatar
 
 
 
 Reports To:
 
 Chief Executive Officer (CEO) / Board Audit &amp; Risk Committee
 
 
 
 
 
 
 Job Purpose
 
 
 
 The Head of Compliance is responsible for ensuring that the bank operates in full compliance with the laws, regulations, and directives issued by the Central Bank of Qatar (QCB) and other relevant authorities. The role oversees the development and execution of the bank&rsquo;s compliance framework, AML/CFT program, and internal policies to protect the organization from regulatory, legal, and reputational risks.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Regulatory Compliance &amp; Governance
 
 
 <ul>
 <li>
 Develop, implement, and maintain a comprehensive compliance program aligned with QCB regulations, Anti-Money Laundering Law, and international best practices.
 </li>
 <li>
 Ensure that all bank activities and products comply with applicable laws, regulations, and internal policies.
 </li>
 <li>
 Maintain up-to-date knowledge of QCB circulars, financial legislation, and regulatory developments, and communicate changes promptly to management and business units.
 </li>
 <li>
 Advise the CEO, Board, and senior management on compliance risks and mitigation strategies.
 </li>
 <li>
 Ensure timely submission of all required regulatory reports, disclosures, and responses to QCB and other authorities.
 </li>
 </ul>
 
 
 2. Compliance Monitoring &amp; Advisory
 
 
 <ul>
 <li>
 Conduct regular compliance risk assessments and thematic reviews across all departments.
 </li>
 <li>
 Develop and oversee annual compliance testing and monitoring plans.
 </li>
 <li>
 Provide proactive guidance to business and support functions on regulatory interpretation and policy implementation.
 </li>
 <li>
 Review and approve new products, services, and partnerships from a compliance and regulatory perspective.
 </li>
 </ul>
 
 
 3. AML / CFT Compliance
 
 
 <ul>
 <li>
 Serve as the
 
 Bank&rsquo;s Money Laundering Reporting Officer (MLRO)
 
 or supervise the MLRO in line with QCB and AML Law requirements.
 </li>
 <li>
 Oversee implementation of robust Know Your Customer (KYC), Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) procedures.
 </li>
 <li>
 Monitor suspicious transactions and ensure prompt reporting to the Qatar Financial Information Unit (QFIU).
 </li>
 <li>
 Lead AML/CFT investigations, maintain sanctions screening systems, and ensure adherence to QCB and FATF standards.
 </li>
 </ul>
 
 
 4. Policy Development &amp; Training
 
 
 <ul>
 <li>
 Develop, review, and update all compliance-related policies and procedures to ensure alignment with local and international regulatory expectations.
 </li>
 <li>
 Design and deliver compliance and AML/CFT training programs to staff across all levels.
 </li>
 <li>
 Promote a strong compliance and ethical culture throughout the organization.
 </li>
 </ul>
 
 
 5. Reporting &amp; Communication
 
 
 <ul>
 <li>
 Prepare and present periodic compliance reports to the CEO, Audit &amp; Risk Committee, and Board of Directors.
 </li>
 <li>
 Act as the primary liaison between the bank and QCB on all compliance, AML/CFT, and regulatory matters.
 </li>
 <li>
 Coordinate responses to regulatory inspections, examinations, and audits, ensuring timely closure of findings.
 </li>
 </ul>
 
 
 6. Risk Management &amp; Internal Coordination
 
 
 <ul>
 <li>
 Collaborate with Risk, Audit, Legal, and Operations teams to ensure an integrated approach to risk and compliance management.
 </li>
 <li>
 Identify emerging regulatory risks and propose appropriate control measures.
 </li>
 <li>
 Support the implementation of corporate governance standards and ethical conduct across the bank.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s or Master&rsquo;s degree in Law, Business Administration, Accounting, Finance, or a related field.
 </li>
 <li>
 
 Professional Certifications:
 
 CAMS, ICA, CCO, or equivalent certification in Compliance/AML preferred.
 </li>
 <li>
 
 Experience:
 
 Minimum
 
 12&ndash;15 years
 
 of progressive experience in compliance, legal, or risk management functions within the banking or financial sector, with at least
 
 5 years in a leadership role
 
 in Qatar or the GCC.
 </li>
 <li>
 
 Language:
 
 Fluency in English is required; Arabic is an advantage.
 </li>
 </ul>
 
 
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 In-depth knowledge of QCB regulations, AML/CFT laws, and related compliance frameworks.
 </li>
 <li>
 Strong analytical and investigative skills with the ability to interpret complex legal and regulatory requirements.
 </li>
 <li>
 Excellent communication and interpersonal skills for managing internal and external stakeholders.
 </li>
 <li>
 High ethical standards, sound judgment, and attention to detail.
 </li>
 <li>
 Proven leadership abilities to manage a compliance team and influence a culture of integrity.
 </li>
 </ul>
 
 
 Key Performance Indicators (KPIs)
 
 
 <ul>
 <li>
 Timely and accurate submission of regulatory reports and responses to QCB.
 </li>
 <li>
 Reduction in compliance breaches or regulatory findings.
 </li>
 <li>
 Effective implementation of AML/CFT controls and reporting obligations.
 </li>
 <li>
 Employee compliance training completion rates and assessment outcomes.
 </li>
 <li>
 Successful completion of regulatory inspections and external audits with minimal findings.
 </li>
 </ul>
 
 
</div>

Head of Compliance (Qatarization)

DOHA BANK

<div>
 
 
 Role Objective
 
 
 
 The incumbent will be charged with the overall responsibility of conducting the examination and the analysis of internal controls and Bank operations. The job holder will develop sufficient audit scope, perform test procedures, and prepare audit reports in conformance with Doha Bank standards. The Auditor will test current Bank controls and report findings, as per the department standards, to the respective Department Head and Section Head.
 
 
 The job holder will work closely with the Department Head and/or Section Head in performing and performing complex level professional internal audit work and ensuring adequate audit coverage for information systems and applications implemented at Doha Bank. The incumbent will also be responsible for handling special projects such as investigations or tasks, as advised by the Department Head.
 
 
 
 
 
 
 Operational Roles and Responsibilities:
 
 
 <ul>
 <li>
 Assist the Department Head and IS&amp;T Audit Team in identifying and evaluating the Bank's risk areas and suggesting workable recommendations.
 </li>
 <li>
 Draft and finalize audit reports following the Department&rsquo;s audit reporting standards.
 </li>
 <li>
 Perform audits and reviews, covering General Computer Controls, General Application Controls, and Specific Applications Controls.
 </li>
 <li>
 Follow the Annual Audit Plan and contribute to it, as and when required.
 </li>
 <li>
 Abide by the Audit Policy, Standards, and Procedures.
 </li>
 <li>
 Perform audit procedures, including identifying and defining issues, developing criteria, reviewing and analyzing evidence, and documenting auditee processes and procedures.
 </li>
 <li>
 Contribute to the preparation of the annual Risk-based Audit Program in accordance with the functions and policies of the Bank and execution of the Annual Audit Plan.
 </li>
 <li>
 Comply with the Bank's policies, procedures, and regulatory requirements.
 </li>
 <li>
 Responsible for tracking and perform Audit follow-up reviews timely with the status of audit recommendations.
 </li>
 <li>
 Test effectiveness of accounting and risk management controls of the Bank.
 </li>
 <li>
 Examine as follow-up with such procedures and controls and Audit the Bank's accounts and records.
 </li>
 <li>
 Obtain background information on the areas to be audited.
 </li>
 <li>
 Gather preliminary information on risks and controls for an individual internal audit project or assignment.
 </li>
 <li>
 As per the audit plan, test the control compliance with the laws and regulations applicable to the Bank and report to the Department Head, who will, in turn, escalate issues to the Chief Internal Auditor and the Audit, Compliance, and Risk Committee, as and when required.
 </li>
 <li>
 Evaluate various functional processes and related controls.
 </li>
 <li>
 Ensure that the audit approach describes in detail the nature, timing, and extent of the internal audit procedures for an individual audit project.
 </li>
 <li>
 Contribute to the preparation of work programs that are aligned with the engagement scope and requirements.
 </li>
 <li>
 Review the documents gathered by the Internal Auditor throughout the development and administration of surveys, conducting interviews, the composition of summary memos, and preparation of working papers.
 </li>
 <li>
 Work closely with the Department Head to communicate the results of the Audit and advisory projects via written reports and oral presentations to Executive Management.
 </li>
 <li>
 Develop and maintain productive auditee and staff relationships through individual contacts and group meetings.
 </li>
 <li>
 Direct the examination/evaluation of the adequacy and effectiveness of the IT control systems in place across key processes that incur risk, as per the audit plan.
 </li>
 <li>
 Direct the review of processes in place, as per the audit plan, to ensure compliance with legal and regulatory requirements, code of conduct, and policies/procedures.
 </li>
 <li>
 Review the testing procedures adopted for controls on the existing MIS relating to information technology and security systems to determine the adequacy, accuracy, and reliability of the reports and records generated by the referenced systems.
 </li>
 <li>
 Stay ahead of general business/economic developments and new pronouncements/standards to gain an understanding of their links and impact to the auditee's Business. Understand and apply technical standards.
 </li>
 <li>
 Pursue professional development opportunities, including external and internal training and professional association memberships, and share information gained with other Internal Audit employees.
 </li>
 <li>
 Ensure high standards of confidentiality to safeguard commercially sensitive information.
 </li>
 <li>
 Coordinate with Department Heads of various functions across Doha Bank to ensure the response to auditors' queries and follow-up implementation of agreed recommendations.
 </li>
 <li>
 Respect the authorities delegated by the Chief Internal Auditor, Department Head, and delegate authorities to subordinates, where necessary and applicable.
 </li>
 <li>
 Attend meetings with the Department Head and take minutes, as and when required.
 </li>
 <li>
 Perform other related Internal Audit work as assigned by the Department Head.
 </li>
 <li>
 Coordinate with the Department Head and provide information to external auditors, as and when required, to facilitate periodic audits.
 </li>
 <li>
 Responsible for meeting set targets, time, and objectives and the performance of the Internal Audit &ndash; Information Systems and Technology function against Annual Audit Plan and other set objectives through regular follow-up with function employees.
 </li>
 <li>
 Manage the Department, TeamMate, and perform CAAT and Data Analytics using ACL and/or IDEA tools, whenever applicable.
 </li>
 <li>
 Manage and administer the TeamMate Audit Management System, provide support and training as needed.
 </li>
 </ul>
 
 
 
 
 
 Information Systems and Technology Audit - GCC, GAC, AC Testing
 
 
 
 
 
 Functions &amp; Responsibilities (Major Duties):
 
 
 
 
 Timely ensure the performance of the following audit activities to assess the established internal control procedures by examining records, reports, operating practices, and documentation revolving around databases and applications:
 
 <ul>
 <li>
 Verify assets and liabilities by comparing items to documentation.
 </li>
 <li>
 Prepare special audit and control reports by collecting, analyzing, and summarizing database and application information and trends revolving around them.
 </li>
 <li>
 Manage and review security and report incidents revolved around applications and databases.
 </li>
 <li>
 Review and assess the root causes analysis and resolutions.
 </li>
 <li>
 Periodic reviews back-ups and recovery procedures
 </li>
 <li>
 Review of Database server's configuration and hardening.
 </li>
 <li>
 Review of Application server's configuration and hardening.
 </li>
 <li>
 Review the troubleshooting and resolving of database and application problems.
 </li>
 <li>
 Ensure audit files are maintained and documented and then reviewed.
 </li>
 <li>
 Ensure that the draft reports are timely, complete, accurate, and valid before submitting them to the audit management.
 </li>
 <li>
 Ensure completing the assigned audit project, as planned, with the required quality, and submit the full results, audit file, reports following the department standards to the Department Head for review before finalization.
 </li>
 <li>
 Ensure audit files are maintained and documented and then reviewed.
 </li>
 <li>
 Ensure that the draft reports are timely, complete, accurate, and valid before submitting them to the audit management.
 </li>
 <li>
 Ensure completing the assigned audit project, as planned, with the requires quality, and submit the full results, audit file, reports following the department standards to the department head for review before finalization.
 </li>
 <li>
 Ensure that the following Information Systems audit and review activities are adequately performed:
 </li>
 <li>
 Audit and internal control review procedures are implemented to detect possible violations of information security policies, standards, and procedures.
 </li>
 <li>
 Internal audit activities are carried out by designated personnel within the area of responsibility.
 </li>
 <li>
 Identify control exceptions and analyze and identify their underlying root causes. Escalate control exceptions and report to stakeholders appropriately.
 </li>
 <li>
 A monitoring framework is developed, defining the scope, methodology, and process to be followed for measuring Security Solutions and service delivery and monitoring IS' contribution to the Business.
 </li>
 <li>
 Controls are in place, ensuring audit activities are executed with minimal risk of disruptions to business processes and production systems.
 </li>
 </ul>
 
 
 
 
 
 RERQUIRED COMPETENCIES, KNOWLEDGE, AND EXPERIENCE
 
 
 
 
 Education and Training:
 
 
 <ul>
 <li>
 Degree in Computer Science or Computer Engineering Science or relevant Business educational degrees
 </li>
 <li>
 Understanding of multiple technology domains, including software development, Windows, database management, networking, and UNIX (preferred).
 </li>
 <li>
 Understanding of information security standards, best practices for securing computer systems, and applicable laws and regulations.
 </li>
 </ul>
 
 
 Professional Qualifications:
 
 
 <ul>
 <li>
 Professional qualifications such as CIA, CISA, CPA, CFE, CRISC, CISM, CISSP.
 </li>
 </ul>
 
 
 Experience:
 
 
 <ul>
 <li>
 08-12 years of total experience in financial services/banking industry, entailing responsibilities pertaining to the specific area of discipline.
 </li>
 </ul>
 
 
</div>

Senior Auditor - Information Systems & Technology

Dip Chocolate Cafe

Related duties and responsibilities&middot; Interferes the preparation and production of all pastry products.&middot; Receives ingredients and other supplies from suppliers/storekeeper as required for daily operations.&middot; Follows Head Barista&rsquo;s instructions and works on implementation&middot; Interferes and follows up on the cleaning and disinfection of work areas, utensils, and equipment.&middot; Maintains the proper functioning of the chocolate fountains, crepe, waffle, blenders, coffee machine, chillers and freezers. Makes sure closed control and follow up.&middot; Detects and ensures disposition of spoiled or unattractive food, defective supplies/equipment, and/or other unusual conditions.&middot; Follows up and executes production sheets and other records as required with the coordination of the head barista and/or Manager on duty.&middot; Fulfills and commits to all checklists and log sheets.&middot; Monitors and control products shelf life and prevents product expiration.&middot; Ready to cover in special circumstances (emergency absenteeism of any team members).&middot; Trains and coaches all new hired employees in his department to meet job requirements and supervise their performance with the coordination of his head of department and/or Manager.&middot; Ensures compliance with company&rsquo;s policies and procedures.&middot; Ensure compliance with the Step-by-Step Book, preparation and cooking methods.&middot; Makes sure commitment in recipes and kitchen charts as well as the portioning details.&middot; Communicates with his head of department and/or Manager and follows up on all production matters.&middot; Prepares orders for the Central Kitchen/Warehouse and makes sure commitment in PAR LEVEL and follows up receiving of products as requested.&middot; Reports regularly to his Line Manager with all B.O.H gaps like item shortage and emergency cases.&middot; Reports regularly with maintenance matters to his Line Manager.&middot; Controls delivery timing of all menu items and makes sure of the proper speed of service is maintained.&middot; Tracks, controls Wastes and works on reduction.&middot; Performs the Section Checklist in order to determine deviations and to set corrective actions with the communication of his Line Manager.&middot; Assists in handling the daily inventory items as well as the monthly.&middot; Performs other related duties as assigned.Communication and Working Relationships&middot; Communicates professionally with all team members and Line Manager while keeping a productive working environment.&middot; Communicates with the stewards while keeping a healthy and clean environment.Knowledge, Skills, and Experience&middot; Minimum 3 years of experience in F&amp;B, preferably as Barista, same product is a plus.&middot; Excellent communication skills and the ability to work under pressure.&middot; A good Arabic languages skill, English is a plus.&middot; Computer Knowledge is a plus.Requirements of the jobThe job of the Barista may require physical and long working hours and time flexibility.Job Type: Full-timePay: QAR2,800.00 per month

Barista

ABU ISSA HOLDING

Job Summary: The Sous-Chef will assist the Head Chef in managing daily kitchen operations, ensuring high-quality preparation and presentation of sweets and desserts, maintaining hygiene standards, and supervising kitchen staff. The role requires a balance of creativity, leadership, and operational excellence to deliver an exceptional culinary experience.Key Responsibilities:<ul><li>Assist the Head Chef in planning and preparing menus, including specialty desserts and sweets.</li><li>Supervise and train kitchen staff, ensuring consistent quality and adherence to recipes.</li><li>Oversee daily kitchen operations, including food preparation, cooking, and plating.</li><li>Maintain high standards of hygiene, safety, and sanitation in compliance with local regulations.</li><li>Monitor inventory, order supplies, and minimize waste.</li><li>Ensure timely production and service during high-demand periods.</li><li>Collaborate with the Head Chef to innovate and develop new dishes and seasonal offerings.</li><li>Manage kitchen equipment and ensure proper maintenance.</li><li>Assist in controlling food cost and optimizing kitchen efficiency.</li></ul>Requirements:<ul><li>Diploma or degree in Culinary Arts or equivalent.</li><li>Minimum 3&ndash;5 years of experience in a similar role, preferably in pastry or confectionery.</li><li>Strong knowledge of dessert and sweets preparation techniques.</li><li>Leadership skills and ability to manage a team effectively.</li><li>Excellent organizational, time management, and problem-solving skills.</li><li>Knowledge of food safety, hygiene, and health regulations.</li><li>Creativity and passion for culinary excellence.</li></ul>Job Type: Full-timePay: QAR6,500.00 per monthApplication Question(s):<ul><li>What's your current/previous salary?</li><li>What's your salary expectation?</li><li>What's your earliest availability to join our company?</li></ul>

Sous-chef

PromoQ

<div>The Head Server is responsible for overseeing front-of-house service in a restaurant or hospitality setting. This role includes managing and supporting the waitstaff, ensuring high levels of customer satisfaction, coordinating table assignments, and serving guests during busy hours. 
Key Responsibilities 
Customer Service:
<ul>
<li>Greet and serve guests in a professional, timely, and friendly manner.</li>
<li>Ensure all guests have an exceptional dining experience.</li>
<li>Handle customer complaints or concerns efficiently and professionally.</li></ul> 


Staff Supervision &amp; Support:
<ul>
<li>Lead and support the waitstaff team during shifts.</li>
<li>Train new servers and ensure ongoing compliance with service standards.</li>
<li>Assign tables and manage section rotations for servers.</li></ul> 


Operational Duties:
<ul>
<li>Oversee dining setup, cleanliness, and readiness before and during service.</li>
<li>Communicate closely with kitchen staff regarding menu changes, dietary needs, and order issues.</li>
<li>Assist in inventory checks and restocking service areas as needed.</li></ul> 


Administrative:
<ul>
<li>Maintain records of server performance and help with scheduling if required.</li>
<li>Ensure compliance with food safety and hygiene regulations.</li>
<li>Report to the restaurant manager or floor manager with updates or concerns.</li></ul> 


Qualifications &amp; Skills:
<ul>
<li>Proven experience as a server or head waiter in a full-service restaurant.</li>
<li>Strong leadership and interpersonal skills.</li>
<li>Excellent communication and customer service abilities.</li>
<li>Ability to work in a fast-paced environment and manage multiple tasks.</li>
<li>Professional appearance and demeanor.</li>
<li>Basic knowledge of POS systems and order management.</li></ul></div>

Head Server

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