human resources manager

head of employees relations

A'Sharqiyah University

<div></div><div><div><div><div><div><div><div><ul><li>Human Resources Department</li>
<li>Thursday Nov 06, 2025
</li></ul></div></div></div><div><div><div><h4 class="jobSectionHeader">Job Function</h4>
</div>The Head of Employee Relations and HR Administration is responsible for designing, driving and implementing employee relations and HR administration policies and programs. The HR functions include staff management, performance monitoring, and employee counselling, while ensuring the timely and effective delivery of Human Resources services in alignment with ASU&rsquo;s objectives.
</div><div><div><h4 class="jobSectionHeader">Responsibilities</h4>
</div>Strategic HR and Policy Administration<ul><li>
Partner with the Director of HR to drive departmental budget planning in alignment with the ASU&rsquo;s objectives.</li><li>
Drive HR policy enhancements and implement relevant controls to ensure compliance, operational efficiency and delivery of high-quality, cost-effective services aligned with legislation and University objectives.</li><li>
Provide guidance to line managers on employment practices ensuring legal compliance.</li></ul>
Compliance &amp; External Relations<ul><li>
Spearhead compliance with quality, health, safety, and environmental procedures to guarantee employee safety, regulatory adherence, and responsible operational practices.</li><li>
Oversee liaison with the Ministry of Manpower, SPF, and legal advisors to ensure timely resolution of external formalities and compliance requirements.</li></ul>
HR Services<ul><li>
Oversee the full HR lifecycle - from recruitment and contracts to separation - covering records, leave, pensions, SPF compliance, terminations, and statutory entitlements such as airfare and repatriation, in alignment with Omani labour law and the HR Policy Manual.</li><li>
Drive coordination, drafting, validation, and issuance of employment, experience, and internship certificates.</li><li>
Direct departmental reporting and employee data management ensuring accuracy, compliance, and timely delivery.</li></ul>
Employee Relations, Engagement and Services Development<ul><li>
Facilitate onboarding by coaching and mentoring new employees to integrate seamlessly and embody ASU&rsquo;s culture and values.</li><li>
Supervise fair and transparent implementation of disciplinary codes and assist in resolving major employee relations issues.</li><li>
Design employee satisfaction surveys, exit interviews, analyse feedback and implement improvement actions.</li><li>
Oversee training and development programs for non-academic employees and manage internship programs for fresh graduates.</li></ul>
General Responsibilities:<ul><li>
Supervise HR staff reporting to this position, providing guidance and performance oversight</li></ul>
Safeguard confidentiality and maintain secure handling of all HR-related information.
</div><div><div><h4 class="jobSectionHeader">Experience</h4>
</div>Minimum 5 years&rsquo; experience in a similar role.
</div><div><div><h4 class="jobSectionHeader">Skills</h4>
</div><ul><li>Delivers results under tight timelines.</li><li>
Strong data analytical and problem-solving skills.</li><li>
Confidentiality and professionalism in handling sensitive information.</li><li>
Excellent knowledge of Oman Labor Law and employment regulations.</li><li>
Exceptional communication skills with the ability to influence and engage stakeholders.</li></ul>
Computer proficiency; fluent in English &amp; Arabic.
</div><div><div><h4 class="jobSectionHeader">Qualification</h4>
</div>Bachelor&rsquo;s degree in human resources or a related field from an accredited university.
</div></div></div><div><div><div><h4 class="jobSectionHeader">Job Overview</h4>
</div><ul><li>Job nature : Full Time</li>
<li>Posted date : Wednesday Oct 22, 2025</li>
<li>Closing date : Thursday Nov 06, 2025</li>
</ul><div><div>
</div></div></div><div><div><h4 class="jobSectionHeader">Contact Information</h4>
</div><ul><li>0096825401000
</li><li>0096825401000
</li><li>info@asu.edu.om</li></ul></div></div></div></div></div>

Head of Employees Relations

Enhance Group- WJ Towell Group company

<div>
 
 
 Job Objective:
 
 
 
 
 
 
 
 Oversee the development and implementation of strategies and actions to improve employee performance and productivity within the organization. This role involves analyzing performance, identifying areas for improvement, and collaborating with employees and management to ensure corrective actions are taken to improve overall organizational performance.
 
 
 &nbsp;
 
 
 
 
 
 
 
 
 
 Work Location:&nbsp;
 
 
 
 
 
 
 Enhance Group - Muscat Office
 
 
 
 
 
 
 Reporting To:
 
 
 
 
 
 
 
 Head - People and Business Services
 
 
 
 
 
 
 
 Job Touch-points:
 
 
 
 
 
 
 
 Internal
 
 
 <ul>
 <li>
 
 Business/Function Heads
 
 </li>
 <li>
 
 HR team (Enhance and Centralized Group HR)
 
 </li>
 <li>
 
 Enhance &amp; Towell Group Employees
 
 </li>
 <li>
 
 Finance and IT teams
 
 </li>
 </ul>
 
 
 
 
 
 External
 
 
 <ul>
 <li>
 
 Performance Consultants
 
 </li>
 <li>
 
 Training &amp; Development Partners
 
 </li>
 <li>
 
 Legal Consultants
 
 </li>
 <li>
 
 Ministry of Labor representatives
 
 </li>
 </ul>
 
 
 
 
 
 Principal Accountability:
 
 
 
 
 
 
 
 
 PEOPLE REVIEW/SUPPORT:
 
 
 
 <ul>
 <li>
 Conduct monthly meetings with Business Cluster/unit leaders to discuss current and proposed People requirements and align on people actions, including, but not limited to, transfers, exits, performance improvement plans, etc.
 </li>
 <li>
 
 Act as a single point of contact (SPOC) for the Business Unit leadership for all People-related initiatives and issues.
 
 </li>
 <li>
 Be up to date on Labour laws and regulations, as well as other legal requirements regarding people management, to help leaders ensure compliance.
 </li>
 <li>
 Helping line managers deal with organizational, people, disciplinary, performance, and change-related issues.
 </li>
 <li>
 Provide BU-specific inputs to the HR and commercial leadership for alignment and recommend solutions for people-related issues.
 </li>
 <li>
 Responsible for Employee life cycle management of all the employees of the BUs in coordination with the HR Centres of Excellence.
 </li>
 <li>
 Provide support related to the function of Performance, Talent Development, to the Group Centralized team covering other linked business divisions
 </li>
 <li>
 Act as subject matter expert and provide support to other group entities in developing their own Career Development Plan and Performance management frameworks.
 </li>
 </ul>
 
 
 
 
 
 
 PEOPLE PERFORMANCE AND HC REVIEW:
 
 
 
 <ul>
 <li>
 
 Organisation Structure
 
 : Optimize organizational design to increase productivity and improve business performance in collaboration with BU leadership and the HR head.
 </li>
 <li>
 
 HC BUDGET Review:
 
 Ensure all Business Divisions align with the approved HC budget and take timely actions to rectify any deviations.
 </li>
 </ul>
 
 
 -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure the best utilization of Internal vs. External Resources within the set training budget.
 
 
 <ul>
 <li>
 
 Talent Gap Review:
 
 Coordinate with the Central Talent Acquisition team to source and identify candidates for assigned Clusters.
 </li>
 <li>
 
 HR Interviews:
 
 Interview candidates along with BU line managers to fulfil talent requirements and ensure minimum gaps.
 </li>
 <li>
 
 Performance Management
 
 :
 </li>
 </ul>
 
 
 -&nbsp;&nbsp;Drive the appraisal cycle and rollout of performance management systems for the BU in coordination with the Central HR team.
 
 
 
 
 -&nbsp;&nbsp;Ensure the development and review of the Departmental KPIs via liaising with Business Heads.
 
 
 <ul>
 <li>
 
 Performance Improvement:
 
 Drive Business Unit/Cluster-specific performance improvement initiatives- Issue PIPs for non-performance and administer disciplinary actions in coordination with Cluster leadership. Track employee productivity metrics for the assigned BU/ cluster and report back to the HR and commercial leadership members with recommendations for performance improvement plans and other actions.
 </li>
 <li>
 
 Grievance management:
 
 Working together with management to solve conflicts and help facilitate positive employee relations, maintain a good working environment, build morale, and decrease unwanted turnover for the assigned Business Unit.
 </li>
 </ul>
 
 
 
 
 
 
 LEARNING AND DEVELOPMENT / SUCCESSION PLANNING:
 
 
 
 <ul>
 <li>
 
 Improve Employee Skills &amp; Competencies
 
 </li>
 </ul>
 
 
 -&nbsp;&nbsp;Ensure all employees will have a completed Individual Development Plan (IDP).
 
 
 
 
 -&nbsp;&nbsp;Ensure meeting the training Hours per Employee per Year.
 
 
 
 
 -&nbsp;&nbsp;Follow up on the increase in employees' skill Proficiency by liaising with managers on pre-/post-assessments and evaluation.
 
 
 
 
 -&nbsp;&nbsp;Improve the number of employees who successfully cross-train or rotate into new roles.
 
 
 <ul>
 <li>
 
 Succession planning:
 
 In coordination with the central HR development team:
 </li>
 </ul>
 
 
 -&nbsp;&nbsp;Mitigate business risk and ensure organizational continuity by proactively identifying critical roles, assessing current talent, and systematically developing a robust pipeline of high-potential internal successors, thereby reducing dependency on external hiring for key positions, increasing internal promotion rates, and significantly improving the retention of top talent through focused investment in their growth.
 
 
 
 
 -&nbsp;&nbsp;Select and develop key talent to ensure there is bench strength to fill critical roles.
 
 
 <ul>
 <li>
 
 Career Development:
 
 Ensure all high-performing employees in the assigned BU have a career development plan and provide timely inputs to ensure the retention of key talent.
 </li>
 <li>
 
 Reskilling and upskilling:
 
 Identify training needs and assist the L&amp;D function in aligning training programs with business objectives.
 </li>
 <li>
 
 Team Dynamics
 
 : &nbsp;Improving Employee Survey participation and engagement scores.
 </li>
 </ul>
 
 
 
 
 Key Performance Indicators
 
 
 :
 
 
 <ul>
 <li>
 
 Improvement in Internal Productivity measures
 
 </li>
 <li>
 
 On-time Completion of performance cycles
 
 </li>
 <li>
 
 Improve Employee Skills &amp; Competencies
 
 </li>
 <li>
 
 Increase Engagement with Learning
 
 </li>
 <li>
 
 Enhance Learning Effectiveness
 
 </li>
 <li>
 
 Drive Performance Strategic Initiatives
 
 </li>
 <li>
 
 Manage Budget and Resources Effectively
 
 </li>
 <li>
 
 Up-to-date Career Development Plans
 
 </li>
 <li>
 
 Up-to-date performance Management framework and policy.
 
 </li>
 <li>
 
 Implement an Effective Cycle
 
 </li>
 <li>
 
 Drive Quality Conversations
 
 </li>
 <li>
 
 Differentiate and Reward Performance
 
 </li>
 <li>
 
 Build a Robust Talent Pipeline
 
 </li>
 <li>
 
 Develop High-Potential Talent
 
 </li>
 <li>
 
 Turnaround time (TAT) on disciplinary issues
 
 </li>
 <li>
 
 Reduction in labor issues/ grievances
 
 </li>
 <li>
 
 Facilitate Effective Team Dynamics
 
 </li>
 <li>
 
 Leverage Technology and ROI
 
 </li>
 <li>
 
 Up-to-date succession Plan implementation
 
 </li>
 </ul>
 
 
 
 
 
 &nbsp;Job Specifications:
 
 
 
 
 
 Education and Experience
 
 
 
 <ul>
 <li>
 
 Graduate in Business Management/ HR specialization
 
 </li>
 <li>
 
 A postgraduate degree in Human Resources/Business Management would be an additional benefit.
 
 </li>
 <li>
 
 Minimum 5 years of experience in a large service sector company.
 
 </li>
 <li>
 
 Overall, 10 years of experience in HR with experience in interacting with the Ministry of Labor.
 
 </li>
 <li>
 
 Omani national with a relevant educational background.
 
 </li>
 <li>
 
 Experience managing labor cases and interventions with authorities will be an added advantage.
 
 </li>
 </ul>
 
 
 
 Specialized Skills/Other Requirements
 
 
 
 <ul>
 <li>
 
 Fluent in English and Arabic
 
 </li>
 <li>
 
 Excellent Communication skills and strong negotiation skills
 
 </li>
 <li>
 
 MS Office skills &ndash; Preparation of presentations &amp; Reports
 
 </li>
 <li>
 
 Multitasking &amp; good attention to detail
 
 </li>
 <li>
 
 Effective employee engagement skills
 
 </li>
 <li>
 
 Omani National with knowledge of regional nuances across all governance.
 
 </li>
 </ul>
 
 
 
 
 
 About Enhance Group:
 
 
 
 
 
 
 Founded in 1967 as a strategic partnership between W.J. Towell and Spinneys, Enhance Group quickly established itself as a leader in FMCG distribution in Oman and the UAE. Today, Enhance Group spearheads the FMCG Business Cluster within Towell Group&mdash;one of the largest and most prominent private sector companies in Oman, with extensive connections across the Middle East, India, and Europe.
 
 
 
 
 
 Over the years, Enhance Group has strengthened its presence in Oman and the UAE through strategic mergers, acquisitions, and the growth of its FMCG distribution, retail, and manufacturing businesses.
 
 
 
 
 
 Enhance Group is an FMCG manufacturing, distribution, and retail organisation expertly managing every aspect of omni-channel distribution across geographies. Bolstered by a strong logistics and warehousing infrastructure, featuring an extensive direct distribution fleet serving more than 10,000 customers across geographies, Enhance Group is the distributor of choice for regional and global power brands.
 
 
 
 
 
 Powered by cutting-edge technology-driven solutions, our group companies provide best-in-class coverage and in-market execution across channels for our Business Partners such as Reckitt, L&rsquo;Or&eacute;al, Kenvue (Johnson &amp; Johnson), Mars Wrigley, Unilever, Nestle, Napco, Afia, Al Safi Danone, and many more.
 
 
 
 
 
 
 
 
 For more information, please visit https://official.enhance-group.com/
 
</div>

Performance and Talent Development Manager

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25172514
 
 
 
 Job Category
 
 Spa
 
 
 
 Location
 
 The St. Regis Al Mouj Muscat Resort, Al Mouj, Muscat, Oman, Oman,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Spa Operations and Budgets
 
 
 
 <ul>
 <li>
 Selects vendors for spa retail operations and managing contract agreements.
 </li>
 <li>
 Oversees retail product research, product selection and purchasing, product display.
 </li>
 <li>
 Manages supply inventories and purchasing control, including uniforms.
 </li>
 <li>
 Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.
 </li>
 <li>
 Maintains cleanliness of spa and related areas and equipment.
 
 
 </li>
 </ul>
 
 Managing Spa Sales and Marketing Strategy
 
 
 
 <ul>
 <li>
 Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.
 </li>
 <li>
 Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.
 </li>
 <li>
 Ensures spa services are included in all property-related marketing and advertising.
 </li>
 <li>
 Identifies and recommending new products and product enhancements to remain competitive in the market.
 
 
 </li>
 </ul>
 
 Managing Spa Revenue Management Strategy
 
 
 
 <ul>
 <li>
 Monitors and Manages the payroll function.
 </li>
 <li>
 Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.
 </li>
 <li>
 Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.
 
 
 </li>
 </ul>
 
 Ensuring and Delivering Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Strives to improve service performance.
 
 
 </li>
 </ul>
 
 Conducting Human Resources Activities
 
 
 
 <ul>
 <li>
 Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
 </li>
 <li>
 Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.
 </li>
 <li>
 Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
 </li>
 <li>
 Develops, implements and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
 </li>
 <li>
 Administers the performance appraisal process for direct report managers.
 </li>
 <li>
 Develops business goals and creates appropriate development plans.
 </li>
 <li>
 Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.
 </li>
 <li>
 Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
 </li>
 <li>
 Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.
 </li>
 <li>
 Celebrates successes and publicly recognizes the contributions of team members.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Director of Spa

TIVOLI

<div>Company Description 
Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. 
Job Description 
Please note that this is not an exhaustive list of everything that needs to be done. Tivoli employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:<ul><li>
To efficiently handle application of all types of visas including employment and residence visas for all associates.</li><li>
To ensure that all legal requirements pertaining to visas of associates are met and complied with.</li><li>
To liaise with applicants to ensure that all requirements pertaining to the application of their visas are submitted.</li><li>
To assist Human Resources in ensuring smooth arrival and departure/repatriation of all associates.</li><li>
To coordinate with all local government agencies such as the General Directorate for Naturalization &amp; Residence, Ministry of Interior &amp; Labour, etc.</li><li>
To maintain and cultivate goodwill and good relationship with Government agencies.</li><li>
To continuously maintain good knowledge of Oman Labor Laws and Government Department procedures.</li><li>
To assist the Hotel with documents requiring Arabic translation.</li><li>
To provide overall assistance in the Human Resources as required.</li><li>
To support and be a part of all activities relating to employee relations.</li></ul> 

Qualifications<ul><li> 
Bachelor Degree in public relations</li><li>At least 3+ years of experience in leading a public relations team of international operations with evident track record</li><li>Experience in hotel or tourism business is a plus</li><li>Excellent verbal and written English skills are mandatory</li><li>Proficient in using computer software and publishing systems</li><li>Proactive, dynamic and able to succeed in a fast paced, deadline driven environment</li></ul></div>

Public Relations Officer

Daikin Middle East and Africa

<div>
 
 
 
 Job Responsibilities:
 
 
 
 <ul>
 <li>
 Managing all recruitment activities related to the Oman affiliate
 </li>
 <li>
 Acting as an internal customer service head by addressing all inquiries, questions, concerns and requests of the affiliate employees
 </li>
 <li>
 Work with SAP (SuccessFactors) on maintaining employee data in Employee Central module
 </li>
 <li>
 Implement all Crisis Management activities and tasks
 </li>
 <li>
 Managing approvals on Envision HRIS &amp; initiating 4ME new user requests and employee transactions
 </li>
 <li>
 Managing Disciplinary &amp; Grievances actions, involving MD as and when required
 </li>
 <li>
 Conduct induction process for new joiners and exit process for leavers
 </li>
 <li>
 Align HR policies from headquarter and localize to fit Oman labor law
 </li>
 <li>
 Building a talent Database (CVs and interview notes) and managing all HR online folders related to the affiliate
 </li>
 <li>
 Implementing all the training activities incorporation with L&amp;D function for Oman affiliate
 </li>
 <li>
 Managing and advising on the performance management process
 </li>
 <li>
 Conduct coaching sessions and give advice as and when required
 </li>
 <li>
 Contribute with input and feedback to the corporate HR team / Center of Excellence regarding the design of policies and procedure
 </li>
 <li>
 Conduct and or facilitate trainings and workshops as and when required
 </li>
 <li>
 Contribute to headcount planning of the affiliate
 </li>
 <li>
 Prepare regular reports as and when required
 </li>
 <li>
 Manage, coach and develop own resources in the team
 </li>
 </ul>
 
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 Experience &amp; Knowledge:
 
 
 <ul>
 <li>
 A minimum of 8 years&rsquo; experience in HR with a clear exposure on operational HR activities
 </li>
 <li>
 Very good knowledge of HR activities and a proven track record of relevant experience in implementing and following up all HR activities
 </li>
 <li>
 Experience working with a team towards achieving a common goal
 </li>
 <li>
 Management experience is a must
 </li>
 </ul>
 
 
 Education:
 
 
 <ul>
 <li>
 University Graduate or equivalent, preferably business or HR studies
 </li>
 </ul>
 
 
 Skills:
 
 
 <ul>
 <li>
 Very good communication and interpersonal skills
 </li>
 <li>
 Very positive teamwork player
 </li>
 <li>
 Very customer-oriented
 </li>
 <li>
 Very good decision-making skills
 </li>
 <li>
 Very good problem-solving skills
 </li>
 <li>
 Leading and managing change
 </li>
 <li>
 The ability to see the bigger picture (strategic thinking)
 </li>
 <li>
 Basic project management skills
 </li>
 <li>
 Very good MS-Office skills
 </li>
 </ul>
 
 
</div>

HR Business Partner - Oman

Hilton

<div>
 
 Job Purpose
 
 
 
 To ensure all team members are paid accurately and on time, while supporting hotel management in providing a safe, fun, and motivational work environment that complies with labour laws, company policies, and brand values.
 
 
 At Hilton Garden Inn Muscat, we pride ourselves on being
 
 Brighthearted
 
 meaning we go above and beyond to exceed guest expectations. By acknowledging this Job Description, you agree to embrace flexibility, multi-tasking, and role versatility whenever needed, ensuring you shine in every situation.
 
 
 
 Key Responsibilities
 
 
 
 
 General HR &amp; Administrative Duties
 
 
 
 <ul>
 <li>
 Execute duties as assigned by the Support Services Manager or General Manager.
 </li>
 <li>
 Manage the full HR administration process, covering the entire Team Member lifecycle &mdash; from recruitment to exit.
 </li>
 <li>
 Process payroll for all hotel team members, reviewing accuracy and deductions, and reporting discrepancies to the Support Services Manager.
 </li>
 <li>
 Maintain complete and up-to-date team member files, ensuring compliance with company policies, labour laws, and relevant legal regulations.
 </li>
 <li>
 Prepare manning and payroll reports.
 </li>
 <li>
 Assist in monthly, quarterly, and year-end closings, and contribute to developing the annual payroll budget and manning guides.
 </li>
 <li>
 Coordinate the performance feedback and talent management process.
 </li>
 <li>
 Ensure, in collaboration with HODs, a smooth onboarding experience for all new team members.
 </li>
 <li>
 Work closely with HODs to develop, train, and retain talent through robust training and development offerings on property.
 </li>
 <li>
 Administer QA-relevant trainings, new hire orientations (NHOs), and other mandatory brand-specific trainings.
 </li>
 <li>
 Assist GM and management in driving engagement and trust.
 </li>
 <li>
 Promote company campaigns such as Travel with Purpose, Thrive@Hilton, and Catch Me at My Best, engaging both GM and HODs.
 </li>
 <li>
 Perform additional HR or accounting duties as required.
 </li>
 <li>
 Proactively assist in operational departments when business needs arise.
 </li>
 <li>
 Act as a passionate host and role model, demonstrating HGI brand personality behaviours.
 
 
 
 </li>
 </ul>
 
 Accommodation Management
 
 
 
 <ul>
 <li>
 Allocate rooms and flats for all employees, including managing transfers.
 </li>
 <li>
 Maintain an updated accommodation list at all times and inform HR of any changes.
 </li>
 <li>
 Monitor and control electricity and water consumption, taking weekly readings.
 </li>
 <li>
 Maintain an inventory system for all items procured for accommodation.
 </li>
 <li>
 Conduct a monthly bed linen inventory.
 </li>
 <li>
 Ensure all staff facilities are maintained in good order and cleanliness.
 </li>
 <li>
 Conduct regular inspections with the Housing Supervisor.
 </li>
 <li>
 Keep staff notice boards in accommodation updated with memos and information.
 </li>
 <li>
 Implement and enforce staff housing rules and regulations.
 </li>
 <li>
 Respond promptly to crisis or emergency situations.
 </li>
 <li>
 Oversee maintenance in accommodation and address requests in a timely manner.
 </li>
 <li>
 Liaise with tenants regarding building-related issues and concerns.
 
 
 
 </li>
 </ul>
 
 Employee Relations &amp; Welfare
 
 
 
 <ul>
 <li>
 Monitor and maintain the e-hotel and employee relations budget.
 </li>
 <li>
 Manage office procedures and maintain organized filing systems.
 </li>
 <li>
 Organize staff welfare activities such as the annual party, picnics, and extra activities.
 </li>
 <li>
 Ensure contracts for Executives and Grade A staff staying outside e-hotel accommodation are up to date and renewed as needed.
 </li>
 <li>
 Handle casual staff contracts, records, attendance, and monthly reports.
 </li>
 <li>
 Ensure staff cafeteria safety and hygiene standards are maintained.
 </li>
 <li>
 Prepare housing and employee relations Capex and budget.
 </li>
 <li>
 Manage staff locker hygiene and maintenance; ensure new staff receive lockers and records are updated.
 </li>
 <li>
 Handle the employee discipline process related to e-hotel accommodation.
 </li>
 <li>
 Maintain and regularly check employee passports.
 
 
 
 </li>
 </ul>
 An HR Business Partner serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Two years in HR working within a variety of functions
 </li>
 <li>
 Proven ability to establish strong, influential relationships with all levels in an organization
 </li>
 <li>
 Demonstrated ability to think
 </li>
 <li>
 Proven ability to effectively and clearly convey ideas verbally and in writing
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Muscat Oman
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Garden Inn
 
 
 
 Job
 
 
 
 Human Resources
</div>

HR Administrator

Iventom

<div>
 
 
 Account Manager &ndash; Social Media, PR &amp; Communication
 
 
 
 
 
 
 
 
 Location:
 
 Muscat, Oman (On-Site Deployment)
 
 
 
 Employment Type:
 
 Full-Time
 
 
 
 Start Date:
 
 Immediate
 
 
 
 Department:
 
 Communications &amp; Marketing
 
 
 
 Reporting To:
 
 Director of Communications &amp; Marketing, Iventom
 
 
 
 
 
 
 
 
 Role Overview
 
 
 Iventom is seeking an experienced
 
 Account Manager
 
 to oversee client relationships and lead the execution of
 
 social media, PR, and communication strategies
 
 . The role requires a balance of creativity, analytical thinking, and precision in managing integrated campaigns that build brand reputation and drive measurable impact.
 
 
 
 
 
 You will serve as the bridge between clients and Iventom&rsquo;s internal teams, ensuring seamless coordination across social media, content creation, and media relations. This role suits someone who thrives in a dynamic agency environment, understands brand storytelling, and can translate strategic communication goals into actionable plans and results.
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 Client &amp; Account Management
 
 
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 <li>
 Act as the primary contact for multiple clients, managing communication, deliverables, and expectations.
 </li>
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 Develop and oversee the implementation of integrated communication strategies combining social media, PR, and digital engagement.
 </li>
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 Translate client objectives into clear briefs and ensure timely delivery across teams.
 </li>
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 Monitor budgets, timelines, and KPIs, ensuring excellence in every phase of campaign execution.
 </li>
 </ul>
 
 
 
 
 
 Social Media Strategy &amp; Management
 
 
 <ul>
 <li>
 Lead the creation and implementation of social media strategies that align with client goals and audience insights.
 </li>
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 Supervise content calendars, creative concepts, and platform execution across channels.
 </li>
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 Collaborate with designers, writers, and community managers to ensure consistent tone, voice, and brand alignment.
 </li>
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 Analyze performance metrics and optimize campaigns based on data and engagement trends.
 </li>
 </ul>
 
 
 
 
 
 Public Relations &amp; Communication
 
 
 <ul>
 <li>
 Develop and manage media relations strategies to enhance client visibility and credibility.
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 Draft and edit press releases, media advisories, speeches, and Q&amp;A documents.
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 Build and maintain relationships with journalists, editors, and influencers across key markets.
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 Support in organizing media events, press conferences, and partnerships.
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 </ul>
 
 
 
 
 
 Content &amp; Storytelling
 
 
 <ul>
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 Craft compelling narratives that connect brands with audiences through both digital and traditional platforms.
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 Identify storytelling opportunities for features, interviews, and thought leadership.
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 Ensure content reflects brand positioning, tone, and communication objectives.
 </li>
 </ul>
 
 
 
 
 
 Reporting &amp; Performance Analysis
 
 
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 Track performance across social media and PR campaigns.
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 Deliver detailed reports with insights and actionable recommendations.
 </li>
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 Present results and learnings to clients in a clear, strategic format.
 
 </li>
 </ul>
 
 Requirements
 
 <ul>
 <li>
 Minimum 6 years of experience in communications, marketing, or PR, with at least 3 years in an agency or client-facing role.
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 Strong understanding of social media management, influencer engagement, and media relations.
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 Proven success in managing multi-platform campaigns and client accounts.
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 Excellent writing and editing skills in English; Arabic fluency is a strong advantage.
 </li>
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 Proficiency in analytics tools such as Meta Business Suite, Google Analytics, and social listening platforms.
 </li>
 <li>
 Strong interpersonal skills with the ability to manage multiple projects and teams concurrently.
 </li>
 </ul>
 
 
 
</div>

Account Manager

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