operations manager

head of operations - oraan tech pvt. ltd. Jobs in Karachi

head of operations - oraan tech pvt. ltd.

operations executive- bahriatown karachi Jobs in Karachi

operations executive- bahriatown karachi

operations officer

product operations specialist Jobs in Karachi

product operations specialist

head of operations oraan tech pvt ltd

Taraki

<div>
 
 Job Title:
 
 Head of Operations
 
 
 
 Location
 
 : Karachi
 
 
 
 Department:
 
 Operations
 
 
 
 Role Overview
 
 
 
 We are looking for a
 
 Head of Operations
 
 who can take
 
 end-to-end ownership
 
 of Oraans operations and lead the teams that make our products work every day. This role oversees
 
 user onboarding, KYC, payments &amp; collections, and customer support
 
 , and is accountable for turning business goals into clear operational plans, priorities, and outcomes.
 
 
 You will manage a team of 10+ people, work closely with product and engineering, and be expected to lead from the front: setting standards, coaching the team, and ensuring consistent, high-quality execution.
 
 
 
 Key Responsibilities:
 
 
 
 
 1. Operational Leadership
 
 
 
 <ul>
 <li>
 Own day-to-day execution across onboarding, KYC, payments &amp; collections, and customer support.
 </li>
 <li>
 Define and maintain SLAs, daily/weekly rhythms, and checklists so operations run predictably and reliably.
 </li>
 <li>
 Ensure issues are surfaced early and resolved with clear ownership and follow-through.
 
 
 
 </li>
 </ul>
 
 2. People Management &amp; Leadership
 
 
 
 <ul>
 <li>
 Lead and develop an operations team of 10+ team members (including team leads and frontline staff).
 </li>
 <li>
 Set clear expectations, run regular 1:1s, and give structured feedback to improve performance and capability.
 </li>
 <li>
 Act as a role model for professionalism, ownership, and attitude someone the team respects and finds easy to work with.
 
 
 
 </li>
 </ul>
 
 3. Process Design &amp; Improvement
 
 
 
 <ul>
 <li>
 Map, document, and continuously refine end-to-end workflows across all core ops functions.
 </li>
 <li>
 Reduce friction, error rates, and rework by improving processes and pushing for standardization where appropriate.
 </li>
 <li>
 Identify opportunities to simplify or automate operational work using tools, basic workflows, and better ways of working.
 
 
 
 </li>
 </ul>
 
 4. Cross-Functional Collaboration
 
 
 
 <ul>
 <li>
 Work directly with Product and Engineering to translate operational pain points into product requirements and improvements.
 </li>
 <li>
 Provide a clear operational point of view in discussions on priorities, edge cases, and launch readiness.
 </li>
 <li>
 Coordinate with Finance and other teams so operational work aligns with broader business objectives and timelines.
 
 
 
 </li>
 </ul>
 
 5. Planning, KPIs &amp; Reporting
 
 
 
 <ul>
 <li>
 Define and track key operations KPIs such as turnaround times, SLA achievement, queue health, error rates, and CSAT/NPS.
 </li>
 <li>
 Use data to plan capacity, allocate team effort, and decide what the team should focus on week to week.
 </li>
 <li>
 Prepare concise, structured updates for senior leadership on performance, risks, and proposed actions.
 
 
 
 </li>
 </ul>
 
 6. Execution Discipline &amp; Escalation Handling
 
 
 
 <ul>
 <li>
 Ensure the team consistently meets daily, weekly, and monthly targets and deadlines.
 </li>
 <li>
 Oversee structured handling of customer escalations and critical issues, ensuring timely resolution and root-cause follow-up.
 </li>
 <li>
 Build a culture where commitments are taken seriously and done well and on time is non-negotiable.
 
 
 
 </li>
 </ul>
 
 What Youll Bring
 
 
 
 <ul>
 <li>
 6-8 years of experience in operations, ideally in fintech, financial services, or a high-growth tech/startup environment.
 </li>
 <li>
 Proven track record of leading teams of 10+ people, including hiring, coaching, and performance management.
 </li>
 <li>
 Strong ability to understand business goals and translate them into clear operational priorities, workflows, and team focus.
 </li>
 <li>
 Excellent communication skills spoken, written, and analytical with the ability to brief junior team members and communicate clearly with senior leadership.
 </li>
 <li>
 Demonstrated experience designing, running, and improving end-to-end processes in an operations-heavy environment.
 </li>
 <li>
 Comfort with tools and data: CRMs, ticketing systems, spreadsheets, dashboards, and working with tech teams to make operations more efficient.
 </li>
 <li>
 A proactive, structured, and solution-oriented mindset you bring energy and ideas, not just problems, and you follow through on execution.
 </li>
 <li>
 Alignment with Oraan's mission and a genuine interest in building trustworthy financial products for users in Pakistan.
 
 </li>
 </ul>
</div>

Head of Operations - Oraan Tech Pvt. Ltd.

A.A Joyland (Pvt) Ltd

AA Joyland Pvt. Ltd. is looking to Accounts Officer for its International Finance department - Based in Head Office Karachi.Position: Accounts Officer Experience: 1 - 2 Years Qualification: ACCA/CIMA/ICMA part qualifiedJob Responsibilities: <ul><li>Recording of AR Invoice.</li><li>Sales Reconciliation.</li><li>Bank and cash sales deposits.</li><li>Bank Reconciliations.</li><li>Weekly &amp; monthly sales report budgeted vs actual.</li><li>Coordination with operations with sales related issues.</li></ul>Interested candidates may share their CV at careers@aajoyland.com with mentioning the position title in the subject line.Job Type: Full-timeWork Location: In person

Accounts Officer

AA Joyland Pvt. Ltd. is looking to Accounts Executive for its International Finance department - Based in Head Office Karachi.Position: Accounts Executive Experience: 2 - 3 Years Qualification: ACCA/CIMA/ICMA part qualifiedJob Responsibilities: Recording of AR Invoice.<ul><li>Sales Reconciliation.</li><li>Bank and cash sales deposits.</li><li>Bank Reconciliations.</li><li>Weekly &amp; monthly sales report budgeted vs actual.</li><li>Coordination with operations with sales related issues.</li></ul>Interested candidates may share their CV at careers@aajoyland.com with mentioning the position title in the subject line.Job Type: Full-timeWork Location: In person

Accounts Executive

A.A Joyland Pvt. Ltd. is looking to hire Technical Audit Officer for its Technical Audit &amp; QC Department- based in Karachi Head Office Position: Technical Audit Officer Qualification: D.A.E (Mechanical &amp; Electrical) Experience: 3-4 Years&rsquo;Job Duties: -<ul><li>eview and understand the technical specifications and quality requirements of rides and related equipment.</li><li>Thoroughly examine rides for defects such as cracks, surface imperfections, and irregularities in size, shape, or structure.</li><li>Test the functionality of rides to confirm safe operation and performance compliance.</li><li>Monitor preventive maintenance activities and verify adherence to schedules.</li><li>Record inspection results, document quality issues, and recommend corrective actions.</li><li>Collaborate with maintenance and operations teams to resolve technical issues.</li></ul>Interested candidates may share their CV at careers@aajoyland.com with mentioning the position title in the subject lineJob Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Technical Audit Officer

#applynowAA Joyland pvt. Ltd. is looking to hire Junior Legal Associate for its Head Office based in KarachiPosition: Junior Legal AssociateQualification: LLBExperience: Fresh GraduatesSalary: Rs. 37000Job duties:- Legal Compliance- Research and Development- Contract review, Analysis and Drafting- Follow-up with external counsels for litigation- Day to Day/ departmental approvals.Interested candidates may share their resume at careers@aajoyland.com with mentioning the position title in the subject lineJob Type: Full-timePay: Rs35,000.00 - Rs37,000.00 per monthWork Location: In person

Junior Legal Associate

AA Joyland Pvt. Ltd. is looking to hire CCTV Operator for its -Head office based in KarachiPosition: CCTV Operator Experience: At least 2-3 Years&rsquo; Salary: Rs. 40,000 - 45,000 Job Description:Responsible for monitoring and recording video footage from security cameras. They also provide support to the security department by investigating incidents and helping to resolve them. Responsible for the operation of surveillance cameras in a business or organization. They are responsible for monitoring footage to detect crime and incidents.Interested candidates may share their CV at careers@aajoyland.com with mentioning the position title in the subject lineJob Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

CCTV Operator

Explore 2707+ Head of operations oraan tech pvt ltd in Karachi this December. Find roles across top companies and apply now to boost your career.

2707 head of operations oraan tech pvt ltd jobs IN Karachi

Head of Operations - Oraan Tech Pvt. Ltd.

Head of Operations - Oraan Tech Pvt. Ltd.

Accounts Officer

Accounts Executive

Technical Audit Officer

Junior Legal Associate

CCTV Operator