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operations manager

United King

Job Description:We are seeking a proactive and experienced Area Operations Manager to supervise and oversee the daily operations of our assigned retail branches. The ideal candidate will serve as a bridge between branch teams and the Head Office, ensuring alignment, operational efficiency, and consistent delivery of brand standards.Job Responsibilities:<ul><li>Supervise and oversee the daily operations of assigned retail branches, ensuring compliance with standard operating procedures (SOPs), health &amp; safety standards, and company values.</li><li>Act as the key liaison between the Head Office and branch managers, maintaining constant communication for operational alignment and issue resolution.</li><li>Implement and maintain performance monitoring systems, and resolve operational, personnel, and customer-related challenges promptly.</li><li>Ensure timely and proper implementation of company-wide campaigns, promotions, and marketing activities, especially during seasonal and national events such as Ramadan, Eid, Independence Day, and Mother's Day.</li><li>Conduct branch performance reviews, identify process gaps, and suggest corrective actions or operational improvements with the approval of the Commercial Director.</li><li>Enforce quality assurance measures, including food quality, hygiene standards, presentation, and service delivery protocols.</li><li>Ensure all branches are sufficiently stocked and operational, and collaborate with inventory and kitchen teams to manage Value-In Value-Out (VIVO) tracking and replenishment.</li><li>Monitor and support customer service practices, including complaint handling, timely resolution of delivery or quality issues, and feedback loop with CRM.</li><li>Review and follow up on legal and regulatory compliance matters such as renewal of SFA, Trade License, ISO, and Halal certifications, and coordinate with the Admin Manager.</li><li>Monitor utility bill payments (electricity, gas, water, etc.) for assigned branches and ensure timely settlement to avoid service disruptions.</li><li>Coordinate with the Kitchen Manager on food quality and availability issues affecting outlet operations.</li><li>Plan and support branch-level employee training and development, in collaboration with the HR department, ensuring proper onboarding, upskilling, and compliance with SOPs.</li><li>Identify opportunities for operational excellence, efficiency, and cost-saving initiatives across branches, and recommend these to senior leadership.</li><li>Participate in strategic decision-making meetings and contribute ground-level insights to optimize overall retail operations.</li><li>Submit weekly/monthly reports on branch performance, complaints, staffing issues, and compliance concerns to the Commercial Director.</li><li>Perform any other ad-hoc duties assigned by management to support the department&rsquo;s objectives and overall business goals.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Hospitality Management, or a related field (Master&rsquo;s preferred).</li><li>Minimum 5 to 7 years of experience in retail operations management, preferably in food or hospitality sectors in capacity of Retail Operations Manager.</li><li>Strong leadership, communication, and problem-solving skills.</li><li>Proven ability to manage multiple locations and cross-functional teams.</li><li>Proficiency in reporting, data analysis, and operational planning.</li><li>Willingness to travel regularly across assigned branches.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>What is your notice period?</li><li>Are you comfortable in rotational shifts?</li></ul>Work Location: In person

Operations Manager

Parwaaz Courier

Job Description:We are seeking an experienced and results-driven Operations Manager to lead and oversee our air freight operations. This role will be crucial in ensuring timely, cost-effective, and high-quality service delivery for our clients. The ideal candidate will have a strong understanding of air freight logistics, regulatory requirements, and best practices, along with excellent relationship-building skills to secure competitive rates with airlines.Key Responsibilities:<ul><li>Oversee and manage day-to-day air freight and sea operations, ensuring smooth and efficient handling of shipments from origin to destination.</li><li>Develop and implement operational strategies to improve efficiency, reduce costs, and enhance service levels.</li><li>Negotiate and secure competitive air freight rates with airline carriers to ensure cost-effective solutions for clients.</li><li>Build and maintain strong relationships with airlines, carriers, and other key partners to achieve favorable terms and reliable services.</li><li>Ensure compliance with all relevant customs, regulatory, and safety requirements.</li><li>Monitor and analyze KPIs to assess operational performance and identify areas for improvement.</li><li>Collaborate with sales, customer service, and other departments to ensure optimal customer satisfaction.</li><li>Resolve operational issues quickly and effectively, ensuring minimal disruption to services.</li><li>Stay updated on industry trends and advancements in technology to maintain a competitive edge.</li></ul>Job Type: Full-timeExperience:<ul><li>Ocean Freight: 2 years (Required)</li><li>Air Freight: 2 years (Required)</li><li>Freight Forwarding: 5 years (Required)</li></ul>Work Location: In person

Faisal Movers Express

Job Opportunity &ndash; Operations Manager (Ghaggar Location) Company: Faisal Movers &ndash; Logistics CellLocation: GhaggarKey Responsibilities:<ul><li>Oversee and manage all operations for smooth and efficient workflow.</li><li>Supervise staff, assign duties, and monitor attendance via the company portal.</li><li>Handle client dealings, contracts, and ensure timely recoveries.</li><li>Ensure on-time dispatch and accurate Logistics documentation.</li><li>Monitor operational expenses and maintain cost control.</li><li>Enforce company policies and operational standards.</li><li>Coordinate with head office and Head of Operations for reporting and operational updates.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (Master&rsquo;s preferred) in Business Administration, Supply Chain, or related field.</li><li>Minimum 3&ndash;5 years of relevant experience in logistics, cargo, or courier operations.</li><li>Strong leadership, communication, and problem-solving skills.</li><li>Ability to manage high-pressure situations and meet deadlines.</li></ul>Benefits:<ul><li>Competitive salary package.</li><li>Career growth within a leading logistics network.</li><li>Professional and supportive work environment.</li></ul>Job Type: Full-timePay: From Rs1.00 per monthWork Location: In person

Operations Manager (Ghaggar)

Teresol Pvt. Ltd

TeReSol Pvt. Ltd. is seeking an Operations Manager for its Admin Department. We are looking for a retired Armed Forces Officer with a proven track record in leadership, administration, and operational management. This role demands discipline, strategic thinking, and the ability to streamline processes while maintaining high standards of efficiency.Key Responsibilities:<ul><li>Lead and manage all administrative and support functions of the organization.</li><li>Ensure compliance with company policies, safety standards, and operational procedures.</li><li>Oversee facility management, maintenance, and security arrangements.</li><li>Manage procurement, logistics, and vendor relations to ensure timely and cost-effective solutions.</li><li>Develop and implement systems for record keeping, resource allocation, and asset management.</li><li>Coordinate travel arrangements, accommodation, and event logistics for staff.</li><li>Maintain staff discipline and a professional work environment.</li><li>Liaise with senior management for operational planning and policy execution.</li></ul>Requirements:<ul><li>Retired Armed Forces Officer (Rank: Major, or above).</li><li>Minimum 10&ndash;15 years of service experience in administration, operations, or security management.</li><li>Strong leadership and people management skills.</li><li>Proficiency in planning, organizing, and implementing operational strategies.</li><li>Ability to handle emergencies and work under pressure.</li><li>Good communication skills (written and verbal) in English and Urdu.</li></ul>What We Offer:<ul><li>Competitive salary and benefits.</li><li>Professional and respectful work environment.</li><li>Opportunity to contribute to a fast-growing tech company.</li></ul>How to Apply: Email your CV to jhussain@teresol.com with the subject line &ldquo;Operations ManagerJob Type: Full-timeWork Location: In person

Operations Manager - Admin

Fulcrum Pvt Ltd

Job Opportunity: Operations Manager for Technology Company in KarachiImportant note: This is a night shift job i.e 9:00 PM (night) to 6:00 AM (morning), please apply only if you are interested to work in the night shiftWe are currently looking for an Operations Manager for one of our clients (a leading Technology/IT company based in Karachi.Ideal candidate should have the following skills set to qualify for this role.&middot; Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field&middot; 6-8 years of experience in service delivery, helpdesk coordination, or IT operations&middot; Must have experiences in HR and Admin, procurement and office supplies, IT assets management, facilities and utilities management, compliance and liaison with local authorities, bank coordination, service desk coordination etc.Eligible and interested candidates send their updated CV at soonest.Job Type: Full-timeApplication Question(s):<ul><li>How many years of experience do you have in Operations management in IT based companies?</li><li>Are you willing to work in the night shift job (9 pm to 6 am)?</li></ul>Work Location: On the road

Operations Manager (Night shift job)

AppedologyPK Recruitment

Operations Manager (BPO Domain)Location: DHA Phase 5, Tauheed Commercial Area, Karachi &ndash; Pakistan Timings: 8:00 PM &ndash; 5:00 AM (Monday &ndash; Friday) Job Type: Full-time, OnsiteAbout the RoleAppedology Pvt. Ltd. is seeking a highly motivated and experienced Operations Manager (BPO domain) to lead our team and drive success. The ideal candidate will have strong expertise in team management, process improvement, and client relations, while ensuring operational excellence across all functions.Key Responsibilities<ul><li>Monitor KPIs and ensure business targets are consistently met.</li><li>Manage daily operations and provide leadership to the BPO team.</li><li>Drive process improvement initiatives to enhance efficiency.</li><li>Build and maintain strong client relationships.</li><li>Handle conflict resolution effectively and ensure compliance with quality standards.</li><li>Foster a positive team culture and support employee development.</li></ul>Requirements<ul><li>Proven experience in Operations Management within the BPO sector.</li><li>Strong leadership, decision-making, and analytical skills.</li><li>Excellent communication and problem-solving abilities.</li><li>Ability to work onsite during night shifts.</li></ul>Benefits (Upon Confirmation)&#9989; Health Insurance &#9989; Complimentary Pick &amp; Drop (P&amp;D) &#9989; Provident Fund (PF) &#9989; EOBI &#9989; Standard Paid LeavesHow to ApplyInterested candidates can send their resumes to rashid.ali@appedology.com Please mention &ldquo;Operations Manager &ndash; BPO Domain&rdquo; in the subject line.Job Type: Full-timePay: Rs170,000.00 - Rs180,000.00 per monthWork Location: In person

Operations Manager for BPO domain

Aheadtech360

Company: AheadTech360 Location: Tariq Road, Karachi (In-house role) Job Type: Full-time Timing: 10:30 AM &ndash; 7:30 PM (Monday to Saturday)OverviewAheadTech360 is seeking an Account Manager (Client &amp; Team Operations) who will be the main point of contact for both clients and employees. This role is critical in ensuring smooth day-to-day operations, effective communication, and timely project delivery.The Account Manager will manage the workflow of multiple specialists (SEO, Developers, Designers, Content Writers, etc.), assign tasks, monitor progress, and provide regular updates to clients and management. The ideal candidate should be a strong communicator, natural leader, and highly organized professional with an understanding of digital services.Responsibilities<ul><li>Serve as the primary point of contact for all clients.</li><li>Act as the direct supervisor and main contact for employees.</li><li>Assign and monitor work across teams (SEO, Development, Design, Content, etc.).</li><li>Collect updates from team members and prepare clear progress reports.</li><li>Ensure timely and high-quality project delivery.</li><li>Manage client communications, calls, meetings, and reporting.</li><li>Collaborate with management to improve processes and efficiency.</li><li>Maintain a positive, motivated, and disciplined work environment.</li></ul>Requirements<ul><li>Proven experience as an Account Manager, Project Coordinator, Operations Manager, or Team Leader.</li><li>Strong communication and interpersonal skills (fluent in English &amp; Urdu).</li><li>Good understanding of digital services (SEO, Web Development, Content, Design, etc.).</li><li>Ability to manage multiple clients and projects simultaneously.</li><li>Excellent organizational, leadership, and reporting skills.</li><li>Problem-solving mindset and ability to handle deadlines/pressure.</li><li>Bachelor&rsquo;s degree in Business, Marketing, or Management (preferred).</li></ul>Nice to Have<ul><li>Prior experience in a digital marketing agency or software house.</li><li>Knowledge of project management tools (Trello, Asana, ClickUp, Jira).</li><li>Ability to assist with client onboarding and sales support when required.</li></ul>How to ApplyPlease share:<ul><li>Your resume/CV.</li><li>A short note about your experience managing teams and client accounts.</li><li>Your expected salary range.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Your expected salary range.</li><li>A short note about your experience managing teams and client accounts.</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Manager: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Account Manager (Client & Team Operations)

Explore 791+ Operations manager in Karachi this September. Find roles across top companies and apply now to boost your career.

791 operations manager jobs IN Karachi

Operations Manager

Operations Manager

Operations Manager (Ghaggar)

Operations Manager - Admin

Operations Manager (Night shift job)

Operations Manager for BPO domain

Account Manager (Client & Team Operations)