project manager

branch manager

finance manager

account manager

administration manager

operations manager

MiHCM

About MyWaterMyWater is Pakistan's leading smart water technology company, manufacturing and servicing smart water purification systems across Pakistan. Our technology-driven operations rely on IoT-enabled products, real-time monitoring, and continuous innovation.Position Summary:We are looking for an experienced engineering professional to lead the company's technical operations. The role is responsible for ensuring the reliability, performance, and continuous improvement of MyWater's products, IoT systems, manufacturing quality, and technical processes.Key Responsibilities:<ul><li>Lead the technical performance of MyWater's products, IoT platform, and alarm monitoring system.</li><li>Identify and resolve recurring technical issues through root cause analysis.</li><li>Improve product reliability, manufacturing quality, and engineering processes.</li><li>Ensure production follows established engineering and quality standards.</li><li>Monitor technical KPIs and drive continuous product improvements.</li><li>Work closely with Production, Supply Chain, Quality, and Service teams to resolve technical challenges.</li><li>Coordinate with software/CRM teams for product and IoT improvements.</li><li>Present technical performance and recommendations to the CEO.</li></ul>Requirements:<ul><li>Bachelor's degree in Electrical, Electronics, Mechanical, Mechatronics, or Industrial Engineering.</li><li>4&ndash;5 years of experience in technical operations, manufacturing, or engineering management.</li><li>Strong understanding of IoT systems, electronics, production, and quality control.</li><li>Experience in troubleshooting hardware and technical systems.</li><li>Strong analytical and problem-solving skills</li></ul>Work Location: In person

Technical Operations Manager

Level 3 BOS

<div>
 
 Description
 
 
 
 We&rsquo;re looking for an
 
 experienced and detail-oriented professional
 
 to join our team as a
 
 Manager &ndash; Surveillance
 
 . In this role, you&rsquo;ll lead daily surveillance operations, guide a skilled team, and use your expertise to maintain a secure environment across our organization.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Manage day-to-day surveillance and monitoring activities, ensuring effective security protocols.
 </li>
 <li>
 Evaluate and improve existing security procedures and systems.
 </li>
 <li>
 Supervise, train, and mentor surveillance staff to enhance skills and performance.
 </li>
 <li>
 Design and implement strategies to strengthen security and meet compliance standards.
 </li>
 <li>
 Collect and analyze data from monitoring systems; prepare detailed reports for management.
 </li>
 <li>
 Partner with other departments to address security issues and improve overall safety.
 </li>
 <li>
 Keep current with new technologies, industry trends, and best practices in security.
 </li>
 <li>
 Respond quickly to incidents and emergencies, coordinating with law enforcement when required.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent education.
 </li>
 <li>
 5&ndash;10 years of experience in surveillance or security operations.
 </li>
 <li>
 Advanced Excel skills with the ability to work with complex data sets.
 </li>
 <li>
 Proven experience leading and managing teams.
 </li>
 <li>
 Strong communication skills, written and verbal.
 </li>
 <li>
 Calm, decisive approach under pressure.
 </li>
 <li>
 Professional certifications in surveillance or security (preferred).
 </li>
 <li>
 Familiarity with modern surveillance systems and security software (preferred).
 
 
 </li>
 </ul>
 
 Job Type:
 
 Full-time
 
 
 
 Location:
 
 Karachi
 
 
 
 Work Type:
 
 On Site
 
 
 
 Shift: 7pm-4am
 
</div>

Surveillance and Monitoring Manager

92 Real Estate

Role overview:Key responsibilities:&middot; To review and generate all VAC reports, to manage VAC KPIs, SLAs&middot; To act as mentor and leader for all VAC staff and ensure smooth functioning of center&middot; To Manage logistics and delivery of passports to consulate / Applicants etc.&middot; To ensure TAT, quality, contract compliances, security and workforce requirements is met as per mission agreed standards&middot; To evaluate and transform feedback into opportunities (or threats if any), convince senior management to optimize (or safeguard) function and performance of VAC&middot; To act as back-up of Senior Manager Operations or Head of Operations in his absence during&middot; To maintain energetic and welcoming environment for all customers, visitors (mission, VFS representatives, QA auditors) and employees.&middot; To design, conduct and coordinate training of new and existing staff as and when required.&middot; Travel outstation for business requirements as and when assigned&middot; To prepare and conduct scheduled operations related audit and ensure 100% compliance&middot; To ensure 100% compliance of application submission process as per VAF (visa application form) and training guides&middot; Manage Value Added Services and ensure that options are put forth to the applicants&middot; To ensure &ldquo;Clear Desk Policy&rdquo; is followed and extra documents, pictures of the applicants are trashed/destroyed timely in routine.&middot; To ensure TAT / SLAs are met&middot; Vetting of Translated documents as per mission's requirements (Applicable for Language Expert / AM)&middot; To ensure zero safety incidents&middot; To ensure complete data accuracy without errors&middot; Ensure maximum customer satisfaction&middot; To ensure operations are run as per compliance&middot; To ensure that the business meets and exceeds its monthly/annual revenue targets&middot; To ensure maximum efficiency at minimal cost&middot; To ensure retention of current businesses&middot; To ensure completion of 100% trainings for own self and the team.&middot; Extended working hoursIndicative KRA's/Budgetary and Revenue Responsibilities&middot; Productivity - Targets met as prescribed in Team KPI.&middot; Customer satisfaction (Applicants) - Complaints - Targets met as prescribed in Team KPI.&middot; &middot; &middot; Adherence to TAT - Targets met as prescribed in Team KPI.&middot; Completion of WB Projects Completion&middot; Attending training programs. Ensure all trainings scheduled by HR are attended&middot; Error Monitoring &mdash; To reduce be number of errors on a daily basis, maintains Error&middot; Log, as applicable.&middot; Updates Productivity &amp; VAS Conversion Grid &mdash; to track performance on a daily basis.&middot; Targets met as prescribed in Team KPI.&middot; Ensures adequate Surveys are completed, Target achieved, as per Team KPIKey Interactions within and outside of Gerry's VisaApplicantsHead of OperationsVendorsRegional ManagerInternal Gerry's Visa EmployeesIT &amp; HR DepartmentLogisticsVFS GlobalAuditorsCompetencies/personal attributes Organizational Competencies:<ul><li>Quality &amp; Service Orientation</li><li>Teamwork &amp; Collaboration</li><li>Diversity Sensitivity</li><li>Personal &amp; Professional Development</li><li>Delivering Results</li><li>Communication</li><li>Networking</li><li>Leadership</li></ul>Functional Competencies:<ul><li>Good Communication skills in English [Verbal &amp; Written]</li><li>People Management</li><li>Problem solving &amp; I\Multitasking skills</li><li>Self-Motivated and Self Directed</li></ul>Experience &amp; Skills:&middot; 5+ year of experience in a leading role in customer services department / function&middot; In-depth knowledge of reporting&middot; Excellent hands-on knowledge of MS office,&middot; Ability to enhance procedures and methods to in&lsaquo;irease productivity &amp; cost effectiveness&middot; Good communication skills (additional fluency in regional language is a plus)Education &amp; Qualifications: BA/ BBA/ BSc; MBA/MS will be a plusApplication Question(s):<ul><li>The office is located at FTC Building Shah re Faisal .</li><li>Your residing area ?</li><li>Expected Salary ?</li></ul>Work Location: In person

Operation Manager

Cala Restaurant

Position: Store Manager (Restaurant) Location: Karachi Phase 8Are you an experienced restaurant professional with strong leadership and operational skills? We're looking for a Store Manager to oversee the daily operations of our restaurant and ensure exceptional service, efficient inventory management, and smooth team coordination.Key Responsibilities:<ul><li>Oversee day-to-day restaurant operations.</li><li>Supervise, motivate, and manage restaurant staff.</li><li>Prepare and manage staff schedules.</li><li>Monitor inventory levels, control stock, and minimize wastage.</li><li>Handle cash management and daily financial reporting.</li><li>Coordinate with vendors to ensure timely procurement of supplies.</li><li>Maintain high standards of customer service and operational excellence.</li><li>Ensure compliance with company policies, hygiene, and safety standards.</li></ul>Requirements:<ul><li>Proven experience as a Store Manager in the restaurant or food service industry.</li><li>Strong knowledge of restaurant operations, inventory management, and cash handling.</li><li>Excellent leadership, communication, and team management skills.</li><li>Ability to work in a fast-paced environment and solve operational challenges effectively.</li><li>Strong organizational and reporting skills.</li></ul>If you're passionate about restaurant operations and have the experience to lead a successful team, we'd love to hear from you!Apply Now: Send your CV to hr@cala.restaurant with the subject line &quot;Store Manager.&quot;Application Question(s):<ul><li>What's your current salary?</li><li>What's your expected salary?</li></ul>Work Location: In person

Restaurant Store Manager

FrieslandCampina

Beschrijving van de vacature
 Functietitel: Manager Customer Services
 Vacaturelocatie (kort): Karachi Ho, PAK, 75600
 
Discipline: Sales & Marketing
 Career Site Contract Hours: 32-40
 #body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-Solliciteer direct
 Koptekst voor beschrijving van de vacature: We are seeking an experienced Senior Customer Services Manager to lead customer service operations, drive process excellence, and ensure compliance with organizational policies and internal controls. The role is responsible for budget planning and management, SOP enhancement, cross-functional coordination, audit and ICF compliance, and delivering high-quality customer service while supporting the achievement of organizational and business objectives.
 Beschrijving van de vacature: The Senior Customer Services Manager is responsible for leading customer service operations by ensuring service excellence, operational efficiency, and compliance with organizational policies. The role includes budget planning and management, developing and improving Standard Operating Procedures (SOPs), overseeing customer appointment processes, and monitoring budget utilization in accordance with approved SOPs and authorization levels. The position ensures close cross-functional alignment and effective coordination with internal departments to support seamless operations, resolve departmental matters, and achieve organizational objectives. Additionally, the role is responsible for ensuring compliance with Internal Control Framework (ICF) requirements within sales functions, facilitating successful internal and external audits, and driving continuous process improvements to enhance customer satisfaction and operational performance.
 Voettekst voor beschrijving van de vacature: This position reports to the Head of Sales Operations – Dairy. To ensure the effective execution of all functional responsibilities and business objectives, the role is supported by a dedicated team structured to facilitate efficient operations, cross-functional coordination, and the successful delivery of departmental goals.Qualifications, Experience & Competencies: MBA, MPA, or Bachelor's degree in Business Administration, Management, Marketing, or a related discipline, with 8–10 years of progressive experience in customer services, sales operations, or sales support, including managerial responsibilities. The incumbent should possess a sound understanding of sales management practices, customer service operations, budget planning and control, SOP development, and compliance with internal controls and audit requirements. The role requires strong leadership, analytical thinking, and organizational capabilities, coupled with excellent follow-up, coordination, stakeholder management, presentation, and communication skills. Proficiency in Microsoft Office applications, particularly Excel, Word, PowerPoint, and Outlook, is essential. The ideal candidate should demonstrate the ability to effectively manage multiple priorities, foster cross-functional collaboration, support senior management in strategic and operational initiatives, and drive continuous process improvement while maintaining a high level of professionalism, accountability, and customer focus.Position is HO-Karachi Based.
 #body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-Solliciteer direct
 Recruiter: Jahanzeb Shoukat
 Recruiter email: Jahanzeb.Shoukat@frieslandcampina.com
 Career Site Show Contact Details Recruiter: Ja
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Waarom jij bij ons wilt werken: 
Een inspirerend doel
 
Betere voeding voor de wereld en een goed inkomen voor onze boeren, nu en voor toekomstige generaties.
 
Een coöperatieve cultuur
 
Gekenmerkt door wereldwijde samenwerking, respect en gedeeld succes.
 
Een tastbare impact
 
Ruimte voor jouw ambitie, met autonomie en een duidelijke focus.
 
Jouw groei is onze groei
 
We investeren in jouw persoonlijke en professionele ontwikkeling via trainingen en opleidingen.
 
Heb je vragen?
 
Neem gerust contact op met onze recruiter
 
✉
 careers@frieslandcampina.com
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Manager Customer Services

foodpanda

<div>
 foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 The Manager, Corporate Operations will be responsible for overseeing end-to-end operational excellence across Pan Pakistan supply chain functions, including sourcing, warehousing, and last-mile logistics. This role requires a strategic thinker with strong execution capabilities to optimize costs, improve fulfillment rates, and ensure seamless coordination between internal teams, suppliers, and third-party partners. The ideal candidate will drive process improvements, maintain high service levels, and ensure operational KPIs are consistently achieved while supporting business growth and profitability.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Operations &amp; Supply Chain Management
 </li>
 <li>
 Lead and manage Pan Pakistan operations, including sourcing, warehousing, and last-mile logistics to ensure efficient and seamless execution.
 </li>
 <li>
 Monitor and maintain a fulfillment rate of 95% or higher across operations.
 </li>
 <li>
 Oversee timely creation and submission of purchase orders to ensure optimal stock availability.
 </li>
 <li>
 Act as the primary point of contact for resolving real-time operational challenges such as stock shortages, capacity constraints, and logistics disruptions.
 </li>
 <li>
 Partner &amp; Vendor Management
 </li>
 <li>
 Onboard and manage warehouse partners to optimize operational costs and efficiency.
 </li>
 <li>
 Establish and align SOPs, payment terms, and best practices with third-party partners.
 </li>
 <li>
 Lead onboarding and performance management of third-party logistics (3PL) partners to ensure:
 </li>
 <li>
 99% customer satisfaction rate
 </li>
 <li>
 Operations costs maintained under 2% of GMV
 </li>
 <li>
 Conduct regular visits to suppliers to improve sourcing efficiency, pricing, and fulfillment reliability.
 </li>
 <li>
 Financial &amp; Cost Optimization
 </li>
 <li>
 Ensure operational costs are controlled and maintained below 2% of GMV.
 </li>
 <li>
 Optimize working capital to ensure liquidity and availability of funds for business investments.
 </li>
 <li>
 Collaborate with internal stakeholders to improve margins through:
 </li>
 <li>
 Strategic sourcing
 </li>
 <li>
 Supplier negotiations (including back margins)
 </li>
 <li>
 Monitoring account-level profitability
 </li>
 <li>
 Performance Monitoring &amp; Compliance
 </li>
 <li>
 Track and ensure adherence to all operational KPIs and benchmarks.
 </li>
 <li>
 Ensure strict compliance with Standard Operating Procedures (SOPs) across all operational functions.
 </li>
 <li>
 Conduct routine audits to ensure inventory accuracy and system alignment.
 </li>
 <li>
 Maintain oversight on recovery updates by coordinating with account managers and ensuring timely follow-ups.
 </li>
 <li>
 Team Leadership &amp; Development
 </li>
 <li>
 Lead, mentor, and support the operations team to enhance productivity and efficiency.
 </li>
 <li>
 Ensure team members are equipped with the necessary tools, training, and resources.
 </li>
 <li>
 Develop and implement SOPs to streamline workflows and maintain work within operational hours.
 </li>
 <li>
 Process Improvement &amp; Automation
 </li>
 <li>
 Identify opportunities to improve and automate repetitive operational tasks, including:
 </li>
 <li>
 Drive continuous improvement initiatives to enhance efficiency and reduce manual workload.
 </li>
 <li>
 Client &amp; Stakeholder Engagement
 </li>
 <li>
 Conduct periodic client visits to understand service gaps and improve customer experience.
 </li>
 <li>
 Maintain strong relationships with suppliers and partners to ensure consistent service quality and competitive pricing.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Supply Chain Management, Operations, or related field (Master&rsquo;s preferred).
 </li>
 <li>
 5+ years of experience in operations, supply chain, or logistics management.
 </li>
 <li>
 Strong analytical and problem-solving skills with a data-driven approach.
 </li>
 <li>
 Proven ability to manage vendors, logistics partners, and cross-functional teams.
 </li>
 <li>
 Excellent negotiation, communication, and stakeholder management skills.
 </li>
 <li>
 Experience in cost optimization, KPI tracking, and process automation.
 </li>
 <li>
 Ability to thrive in a fast-paced, dynamic environment.
 </li>
 </ul>
</div>

Manager, Corporate Operations

Fresh Basket

The Category Manager / Area Manager &ndash; Fruits &amp; Vegetables is responsible for managing the overall performance of the Fruits &amp; Vegetables category across all branches by ensuring product availability, quality, sales growth, inventory control, and operational excellence.Key Responsibilities:<ul><li>Manage daily operations of the Fruits &amp; Vegetables category across all branches.</li><li>Achieve category sales, margin, and profitability targets.</li><li>Ensure product quality, freshness, and proper merchandising standards.</li><li>Monitor inventory levels, stock rotation (FIFO), and minimize wastage.</li><li>Coordinate with Procurement and Warehouse to maintain product availability.</li><li>Conduct regular branch visits and ensure compliance with company SOPs.</li><li>Supervise, train, and support Branch Managers and store teams.</li><li>Monitor pricing, promotions, and competitor activities.</li><li>Review sales reports, inventory performance, and implement improvement plans.</li><li>Ensure high standards of customer service and operational efficiency.</li></ul>Requirements:<ul><li>Bachelor's degree in Business Administration or a related field.</li><li>5+ years of experience in FMCG retail or fresh produce operations.</li><li>Strong leadership, analytical, inventory management, and communication skills.</li><li>Age must be 35 to 45.</li></ul>Skills &amp; Competencies<ul><li>Leadership and team management</li><li>Category management</li><li>Inventory planning and control</li><li>Sales analysis and forecasting</li><li>Merchandising and display management</li><li>Negotiation and vendor management</li><li>Analytical and problem-solving skills</li><li>Microsoft Excel and ERP systems (Odoo)</li><li>Communication and interpersonal skills</li><li>Decision-making and planning</li><li>Time management</li><li>Customer-focused approach</li></ul>Pay: Rs100,000.00 - Rs120,000.00 per monthWork Location: In person

Category Manager / Area Manager – Fruits & Vegetables

Explore 153+ Operations manager in Karachi this August. Find roles across top companies and apply now to boost your career.