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operations officer

GBA Services Pvt. Ltd.

We're Hiring &ndash; Operations Officer (Insurance Operations)A third-party service provider for State Life Insurance is looking to hire an Operations Executive with 1+ year of experience in Insurance Back-Office.Role Responsibilities<ul><li>Process cancellations and proposal refunds</li><li>Issue receipts accurately and on time</li><li>Ensure timely updating of deduction files in the system and generate reports for multiple stakeholders</li><li>Manage email correspondence and communicate effectively with stakeholders</li></ul>Requirements<ul><li>Minimum 1 year experience in insurance back-office or bank operations</li><li>Strong documentation and verification skills</li><li>Good communication and follow-up abilities</li><li>Proficiency in MS Office</li></ul>Send your CV to career@gba.com.pk with &ldquo;Operations Officer&rdquo; in the subject line.Job Type: Full-time, Permanent Salary: Market competitiveJob Type: Full-timeWork Location: In personApplication Deadline: 30/12/2025

Operations Officer (Insurance Operation)

Air Arabia

<div>
 
 Job Purpose
 
 
 
 To generate timely, effective, and safe operational flight plans and pre-flight briefings for scheduled and non-scheduled flights throughout the Airline&rsquo;s network in compliance with the Airline&rsquo;s policies and procedures, and respective civil aviation authority regulations. Supports the Airline&rsquo;s operational control and dispatch reliability by efficiently responding to irregular and emergency requirements considering safety, efficiency, and customer satisfaction. To administer the published crew rosters of the Airline aiming for the achievement of On Time Performance on daily basis related to the scope of Crew Planning Control with full compliance to regulations and policies in place.
 
 
 
 Key Result Responsibilities
 
 
 
 Flight Dispatch
 
 
 <ul>
 <li>
 Generates flight plans, pre-flight briefings, and amendments for scheduled, non-scheduled, training, and test flights, taking into consideration business requirements and regulatory conditions in the respective destinations, safety, efficiency as well as customer satisfaction.
 </li>
 <li>
 Monitors the performance and trends of the flights through the system based on different criteria and conditions.
 </li>
 <li>
 Analyses available data to identify cost, weather, curfew, and accordingly recommends the most cost effective routes and plan accordingly.
 </li>
 <li>
 Conducts regular analysis on operational and meteorological conditions to recommend the safest and most efficient minimum fuel requirement for the assigned flights, as well as the associated limitations on operational capabilities such as weather, NOTAMs, NAV Facilities, Air Traffic Control, Air Traffic Flow, Mel requirements, etc.
 </li>
 <li>
 Provides to management detailed summary on fuel consumption, flight plans, flight watch, test and training flights for the ETOPs.
 </li>
 <li>
 When requested, provides the Captain-in-command with a thorough flight crew briefing, covering all significant information, which may affect his/her flight.
 </li>
 <li>
 Transmits to ICAO all Flight Plan requirements directly or through Airline approved handling agent in the country of operation.
 </li>
 <li>
 Coordinates with Line Manager and Captains in Command to manage irregular operations and disruptions, delays, cancellations, and rotations in an effective manner whilst initiating alternative plans in line with business interests and needs.
 </li>
 <li>
 Employs all possible tools and channels, during emergencies, to convey necessary safety related information to the Captains in Command to ensure safe conduct of the flights, and initiates procedures prescribed in the Operations Manual whilst ensuring abidance by Civil Aviation Authority and Air Traffic Procedures.
 </li>
 <li>
 Assists in assessing accidents/incidents and in initiating the Emergency Response Accident/Incident Notification Procedures as well as the corporate notification process.
 </li>
 <li>
 Ensures all LIDO Flight Planning data maintenance related functions are carried out so that all OFP&rsquo;s are produced in consideration to all applicable regulatory, AIP requirements.
 </li>
 <li>
 Monitors the flight plans on daily basis ensuring necessary data maintenance is properly carried and Flight Plans are produced in line with applicable regulations.
 </li>
 <li>
 Liaises with LIDO on any flight plans related issues, to implement remedial actions immediately.
 </li>
 <li>
 Ensures smooth workflow between shifts by carrying proper handover/takeover pre and post flights.
 </li>
 <li>
 Stays updated with changes to Company&rsquo;s manuals, Aircraft Manufacturer&rsquo;s publications, State&rsquo;s or other regulatory bodies&rsquo; publications.
 
 
 </li>
 </ul>
 Key Result Responsibilities - Continued
 
 
 Crew Control
 
 
 <ul>
 <li>
 Validates and reviews regularly the compliance to relevant policies and regulations of the published crew pairings and published crew rosters.
 </li>
 <li>
 Coordinates with relevant departments ensuring that all flights to be operated are completely covered with qualified crew members and standard crew complement.
 </li>
 <li>
 Creates, modifies and/or adjusts the crew pairings and crew rosters to cater to ad-hoc flights, flight re-routings, training activity revisions, absences and other disruptions affecting the published crew rosters with the goal of optimizing the crew utilization at the best and most applicable way.
 </li>
 <li>
 Manages and coordinates with relevant sections/teams the adjustments required in the crew member&rsquo;s line training rosters ensuring it remains on track with completion target; e. g. familiarization and check flights, annual line checks, line release checks, IOEs, recurrent trainings, etc..
 </li>
 <li>
 Ensures that all adjustments in published crew rosters are relayed to the crew members ahead of time; e.g. crew member on home standby must be upgraded to open flight/s at least 13Hrs prior to flight&rsquo;s ETD.
 </li>
 <li>
 Prepares, validates and transmits necessary pre-departure documents and authority required information, e.g. crew APP/APIS, crew list
 </li>
 <li>
 Participates in identifying improvements/adjustments required in the current processes or procedures, and in the productivity, systems used by the Crew Control team; e.g. crew management system, communication tools, reporting tools
 </li>
 <li>
 Prepares and transmits on time all required reports; e.g. submit to management the background for delayed flights relevant to Crew Planning and Control scope; absences to respective line managers, etc.
 </li>
 <li>
 Maintains and updates the crew database records including crew qualification records as received from authorized sources.
 </li>
 <li>
 Complies with necessary approved processes and procedures in order to attain the minimum agreed daily On Time Performance relevant to Crew Planning and Control scope
 </li>
 <li>
 Communicates on time to all support teams the required assistance, e.g. crew transportation, crew documents processing &amp; release monitoring, hotel accommodation, deadhead seat blocking &amp; booking, and crew status in order to maintain seamless routine crew control execution
 </li>
 <li>
 Reviews, validates and implements legal and compliant crew swaps.
 </li>
 <li>
 Manages and handles crew roster changes in accordance with the Fatigue Risk Management System (FRMS) approved parameters
 </li>
 <li>
 Participates and/or represents Crew Planning and Control during internal or external Audit activities.
 </li>
 <li>
 Performs and delivers tasks and responsibilities as maybe assigned by the line manager.
 
 
 </li>
 </ul>
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Management or Aviation related fields or from a recognized university is highly desirable
 </li>
 <li>
 Possess a valid &ldquo;Flight Dispatcher Certificate of License&rdquo; issued from an approved institute or organization, preferably recognized by the applicable Civil Aviation Authority, alternately, successful completion of &ldquo;Flight Dispatch&rdquo; initial course or equivalent
 </li>
 <li>
 Exposure to QA/Safety/Security/Audit procedures and practices related to and affecting Flight Operations.
 </li>
 <li>
 Capable of applying policies, procedures as per approved standards and regulations.
 </li>
 <li>
 Basic knowledge in using crew management systems, productivity tools
 </li>
 <li>
 Basic Airport, security procedures and regulations training is an advantage.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 3+ years of experience in comparable airlines in the operations department as an approved or licensed &ldquo;Flight Dispatcher&rdquo;; experience with low-cost airline is preferred.
</div>

Flight Operations Officer

Skylink Distributions (Pvt.) Ltd

Job Summary:The Air Freight Pricing &amp; Operations Officer is responsible for managing all activities related to air freight pricing, quotations, carrier negotiations, and operations execution for import and export shipments. This role ensures competitive pricing, operational accuracy, compliance with IATA and customs regulations, and superior customer service.The position demands strong coordination with airlines, GSA/CSA partners, overseas agents, and internal sales teams to deliver cost-efficient and reliable air freight solutions across global routes.Key Responsibilities:1. Pricing &amp; Rate Management&middot; Negotiate air freight rates and space allocations with airlines, GSAs (General Sales Agents), and consolidators.&middot; Prepare competitive quotations for customers, sales, and overseas partners within agreed timelines.&middot; Analyze market trends, fuel surcharges, seasonal capacity, and carrier promotions to maintain competitiveness.&middot; Maintain and update the air freight rate database and tariff structures for all trade lanes.&middot; Review profitability of air freight lanes and recommend adjustments to management.2. Operations Management&middot; Coordinate and manage air export and import operations from booking to final delivery.&middot; Liaise with airlines, ground handling agents, customs brokers, and warehouse teams to ensure smooth cargo flow.&middot; Verify and prepare all documentation including Air Waybill (AWB), invoices, packing lists, and manifest reports.&middot; Monitor shipments to ensure on-time uplift, tracking, and delivery while maintaining proactive communication with clients.&middot; Handle consolidation and deconsolidation operations for scheduled and ad-hoc shipments.3. Documentation &amp; Compliance&middot; Ensure all air freight transactions comply with IATA, customs, and civil aviation regulations.&middot; Coordinate with the IATA Cargo Accounts Settlement Systems (CASS) for financial and billing accuracy.&middot; Verify export/import documentation and coordinate with customers to meet destination country requirements.&middot; Maintain proper filing and record-keeping of all air freight shipments for audit and compliance purposes.4. Customer &amp; Agent Coordination&middot; Work closely with the sales team to support client inquiries, rate requests, and bid/tender submissions.&middot; Liaise with overseas partners and global agents for routing, pricing, and shipment execution.&middot; Provide customers with proactive shipment status updates and resolve operational or documentation issues promptly.&middot; Develop and maintain long-term relationships with clients through professional communication and reliability.5. Financial &amp; Performance Management&middot; Monitor freight costs, profitability, and billing accuracy for each shipment.&middot; Ensure timely invoicing, cost posting, and vendor bill verification.&middot; Support the finance department in resolving rate discrepancies and credit control.&middot; Provide management reports on volume, yield, and cost performance.Qualifications &amp; Experience:&middot; Bachelor&rsquo;s degree in Logistics, Supply Chain Management, Business Administration, or Aviation Studies.&middot; Minimum 3&ndash;5 years of experience in Air Freight Operations and Pricing within an IATA-licensed freight forwarding company.&middot; Strong understanding of airline cargo procedures, consolidation, and international trade regulations.&middot; Hands-on experience with IATA documentation, Cargo-IMP codes, and CASS procedures.&middot; Familiarity with freight management systems (e.g., CargoWise, GLS, or similar) and MS Office tools.Skills &amp; Competencies:&middot; Excellent negotiation and analytical skills for rate management.&middot; Strong operational and documentation knowledge of air cargo handling.&middot; Ability to multitask in a fast-paced, time-sensitive environment.&middot; Effective communication and coordination skills with clients and agents.&middot; Attention to detail with strong organizational and problem-solving ability.&middot; Knowledge of Incoterms, HS Codes, and customs procedures.Key Performance Indicators (KPIs):&middot; Rate competitiveness and profit margin per shipment.&middot; Accuracy and turnaround time of quotations.&middot; On-time cargo uplift and delivery performance.&middot; Reduction in operational errors and documentation discrepancies.&middot; Customer satisfaction and retention rate.Work Environment:&middot; Office-based role with frequent coordination with airlines, GSAs, airport authorities, and customs brokers.&middot; Fast-paced, dynamic environment requiring precision and responsiveness.Job Type: Full-timeWork Location: In person

Air Freight Pricing & Operations Officer

Amros Pharmaceuticals

We're Hiring: Import OfficerAmros Pharmaceuticals is looking for a detail-oriented and responsible Import Officer to manage regulatory import documentation, ensure smooth submission processes, and maintain accurate records for compliance.Qualification<ul><li>Bachelor&rsquo;s degree in Supply Chain, Business Administration, or a relevant field.</li><li>6 months to 1.5 years of experience in import operations or regulatory documentation.</li><li>Must have understanding of PSW (Pakistan Single Window).</li><li>Basic computer proficiency and strong command over MS Office.</li></ul>Key Responsibilities<ul><li>Prepare and submit Drug Import License (DIL) applications for import.</li><li>Prepare and submit Import Clearance Applications in line with regulatory requirements.</li><li>Process and coordinate Import Lot Release documentation and approvals.</li><li>Handle preparation and submission of Import &amp; Export NOCs with complete documentation.</li><li>Maintain proper archiving of data in soft copy and ensure systematic storing of all digital records.</li><li>Maintain organized hard-copy documentation for audits and compliance.</li><li>Coordinate with internal teams to ensure timely submission of regulatory forms and documents.</li><li>Ensure all import-related processes comply with regulatory standards and company policies.</li></ul>Location: Ahsanabad, SITE Area II, Karachi.Timings: 8:30 AM &ndash; 5:30 PMApply Now:Send your updated profile to hr.recruitment@amrospharma.comJob Type: Full-timeWork Location: In person

Import Officer

Digilaxy Ltd

We are seeking an experienced Admin Officer to manage daily office operations, ensure smooth workflows, and support a wide range of administrative tasks. The ideal candidate will be highly organised, proactive, and capable of handling multiple responsibilities efficiently.Key ResponsibilitiesOffice Administration<ul><li>Maintain office files, records, and documentation.</li><li>Manage office facilities, including maintenance, cleanliness, and security.</li><li>Oversee inventory, office equipment, and repair &amp; maintenance.</li></ul>Procurement<ul><li>Procure office supplies, stationery, and required services.</li><li>Coordinate with vendors to ensure timely delivery and cost-effective purchasing.</li></ul>Required Qualifications &amp; Skills<ul><li>At least 2&ndash;3 years of administrative experience.</li><li>Proficiency in MS Office (Excel and Word).</li><li>Ability to prioritise, multitask, and manage time effectively.</li><li>Ability to work under pressure and meet deadlines.</li><li>Professional demeanour and strong ethical standards.</li></ul>Shift: Morning ( 10:00 AM &ndash; 7:00 PM)Salary Range: 40K &ndash; 50KJob Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Admin Officer

Astrik.Ltd

We are seeking an experienced Admin Officer to manage daily office operations, ensure smooth workflows, and support a wide range of administrative tasks. The ideal candidate will be highly organised, proactive, and capable of handling multiple responsibilities efficiently.Key ResponsibilitiesOffice Administration<ul><li>Maintain office files, records, and documentation.</li><li>Manage office facilities, including maintenance, cleanliness, and security.</li><li>Oversee inventory, office equipment, and repair &amp; maintenance.</li></ul>Procurement<ul><li>Procure office supplies, stationery, and required services.</li><li>Coordinate with vendors to ensure timely delivery and cost-effective purchasing.</li></ul>Required Qualifications &amp; Skills<ul><li>At least 2&ndash;3 years of administrative experience.</li><li>Proficiency in MS Office (Excel and Word).</li><li>Ability to prioritise, multitask, and manage time effectively.</li><li>Ability to work under pressure and meet deadlines.</li><li>Professional demeanour and strong ethical standards.</li></ul>Shift: Morning ( 10:00 AM &ndash; 7:00 PM)Salary Range: 40K &ndash; 50KJob Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Kuza Ventures

Position: Treasury Officer (Export Trade)Qualification: B.COM/MBAExperience: 3 - 4 years Industry: Manufacturing Location: KarachiResponsibilities:<ul><li>Manage and execute all export-related banking operations, including preparation, compilation, and submission of export documentation for LC, collection, open account, and advance payment transactions.</li></ul><ul><li>Ensure timely and accurate preparation and presentation of export documents (Foreign &amp; Local)..</li></ul><ul><li>Prepare BL formats, finalize BL drafts, and coordinate for Original Bill of Lading and release documents.</li></ul><ul><li>Share courier details of bank-dispatched documents with Sales.</li></ul><ul><li>Maintain export documentation records in Excel.&bull; Issue Export Performance Certificates for FPPCI awards&bull;</li></ul>Prepare VI 2-B, EFS documents, and follow up with the bank until realization.*Job Type: Full-timeWork Location: In person

Treasury Officer

Explore 780+ Operations officer in Karachi this December. Find roles across top companies and apply now to boost your career.

780 operations officer jobs IN Karachi

Operations Officer (Insurance Operation)

Flight Operations Officer

Air Freight Pricing & Operations Officer

Import Officer

Admin Officer

Admin Officer

Treasury Officer