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project manager – innovation programs

head of process excellence

Lendo

<div><p>As Lendo continues to scale, we&rsquo;re seeking a proactive and highly analytical Head of Process Excellence to strengthen our operational foundations and drive organisation-wide efficiency. In this role, you&rsquo;ll play a key part in reviewing, optimising, and redesigning critical processes-starting with Credit-while partnering closely with cross-functional teams to build scalable, well-controlled workflows that support Lendo&rsquo;s rapid growth.</p><p><b><br>
Key Responsibilities:</b></p><p></p><ul><li><p><b><br>
Process Mapping &amp; Analysis:</b> Lead the end-to-end mapping and detailed analysis of<br>
current-state processes within the Credit function, identifying bottlenecks, inefficiencies,<br>
control gaps, and areas for automation.</p></li><li><p><b>
Gap Identification &amp; Optimization:</b> Proactively identify opportunities for process<br>
improvement, simplification, and optimization. Design and implement future-state<br>
processes that enhance efficiency, reduce risk, improve accuracy, and positively impact<br>
customer experience.</p></li><li><p><b>
Credit Process Enhancement:</b> Specifically for the Credit function, work closely with<br>
Credit Underwriters, Analysts, and Collections teams to refine credit assessment<br>
workflows, loan origination processes, monitoring procedures, and collections strategies<br>
to ensure optimal performance and risk mitigation.</p></li><li><p><b>
Cross-Functional Collaboration:</b> Collaborate extensively with stakeholders across<br>
various departments (Risk, Finance, Sales, Technology, Operations) to understand their<br>
process needs, gather insights, and ensure seamless integration of improved processes.</p></li><li><p><b>
Performance Metrics &amp; Monitoring:</b> Establish clear performance metrics and KPIs for<br>
new and improved processes. Continuously monitor their effectiveness, identify<br>
deviations, and implement corrective actions.</p></li><li><p><b>
Documentation &amp; Standardization</b>: Develop and maintain comprehensive<br>
documentation for all optimized processes, standard operating procedures (SOPs), and<br>
policy guidelines to ensure consistency and compliance.</p></li><li><p><b>
Technology Integration:</b> Work with the Technology team to leverage automation tools,<br>
software solutions, and data analytics to enhance process efficiency and effectiveness.</p></li><li><p><b>
Change Management:</b> Champion change initiatives related to process improvements,<br>
ensuring smooth adoption by relevant teams through effective communication, training,<br>
and support.</p></li><li><p><b>
Risk &amp; Compliance:</b> Ensure all process improvements comply with internal policies,<br>
regulatory requirements (e.g., SAMA guidelines where applicable), and best practices in<br>
risk management.</p></li><li><p><b>
Culture of Excellence:</b> Foster a continuous improvement mindset across the<br>
organization, encouraging teams to identify and propose process enhancements.</p></li></ul><p></p><p><b>
Qualifications:
</b></p><p></p><ul><li><p>Bachelor's degree in Business Administration, Finance, Engineering, Operations<br>
Management, or a related field. Master's degree or relevant certifications (e.g., Lean Six<br>
Sigma, PMP, CBAP) highly desirable.</p></li><li><p>
Minimum of 8-10 years of experience in process improvement, business analysis,<br>
operational excellence, or a similar role, with a strong preference for experience within<br>
the financial services or fintech industry.</p></li><li><p>
Proven track record of successfully identifying, designing, and implementing significant<br>
process improvements that have led to tangible results (e.g., cost savings, efficiency<br>
gains, risk reduction).</p></li><li><p>
Deep understanding of credit lifecycle processes within a lending environment is a<br>
significant advantage.</p></li><li><p>
Strong analytical and problem-solving skills, with the ability to break down complex<br>
problems and propose practical solutions.</p></li><li><p>
Excellent communication, presentation, and interpersonal skills, with the ability to<br>
influence and collaborate effectively with stakeholders at all levels.</p></li><li><p>
Proficiency in process mapping tools (e.g., Visio, Lucidchart, Miro) and project<br>
management software.</p></li><li><p>
Experience working in a fast-paced, agile startup environment is a plus.</p></li><li><p>
Fluency in English &amp; Arabic is required.</p></li><li><p>
Deep understanding of the Saudi Arabian business context and local regulatory<br>
landscape is a plus.</p></li></ul></div>

Head of Process Excellence

Foreground LLC

<p><b>Foreground is partnering with a global events company to recruit a logistics-savvy, systems-oriented, and execution-obsessed</b><b> Head of Operations</b>, based in Riyadh. This is a mission-critical role that ensures the operational foundation is set up to support large-scale projects across Saudi Arabia, balancing agility with compliance, and creativity with structure.</p><p>Reporting to the Country Director and collaborating with Finance, Production, HR, and Legal, the Head of Operations will oversee resourcing, vendor contracts, local licensing, supply chain processes, and internal SOP development.</p> Key Responsibilities <ul><li>Set up and manage the operational infrastructure for the agency in Saudi Arabia, including staffing models, office logistics, vendor frameworks, and resourcing plans.</li><li>Oversee procurement, logistics, warehousing, transport, and on-site coordination across all live projects.</li><li>Build internal processes, templates, and reporting tools that support visibility, cost control, and operational excellence.</li><li>Manage relationships with legal counsel, PROs, and government entities to ensure permits, visas, and regulatory matters are in order.</li><li>Collaborate closely with project managers and production teams to ensure seamless event delivery from brief to breakdown.</li><li>Lead crisis response planning and real-time issue resolution for operational challenges.</li></ul> Ideal Profile <ul><li>12+ years in events operations, project logistics, or agency operations in Saudi Arabia or the wider GCC.</li><li>Proven track record in managing multi-supplier ecosystems, event logistics planning, and high-volume delivery environments.</li><li>Strong knowledge of KSA regulations, event permitting, labor laws, and compliance protocols.</li><li>Bilingual preferred, fluent in English and Arabic</li></ul> Required Skills <ul><li>Licensing</li><li>Compliance</li><li>Operations</li><li>Creativity</li><li>Logistics</li><li>Operational Excellence</li><li>Cost Control</li><li>Templates</li><li>Arabic</li><li>Supply</li><li>Government Infrastructure</li><li>Procurement</li><li>Regulations</li><li>Finance</li><li>Planning</li><li>English</li></ul>

Head of Operations (EHO001)

Environment Fund | صندوق البيئة

<div>
 <ul>
  <li>
   <strong>
    <em>
     Job Summary :
    </em>
   </strong>
  </li>
 </ul>
 <p>
  The Grants &amp; Incentives Portfolio Specialist is responsible to manage , analyze the portfolio of grant and incentive programs. As well as performing financial analysis, compliance, reporting, and supporting proposal development.
 </p>
 <ul>
  <li>
   <strong>
    <em>
     Responsibilities &amp; Accountabilities :
    </em>
   </strong>
  </li>
 </ul>
 <p>
  -Prepare and review grant &amp; Incentives requests, draft grant &amp; Incentives agreements and subsequent amendments, using the approved templates ensuring that all agreements and amendments are constructed and issued in line with EF legal and financial rules and regulations.
 </p>
 <p>
  -Supports the operations team in reviewing grant budgets, and financial reports against approved budgets, to provide critical feedback.
 </p>
 <p>
  -Resolve operational and process issues related to grant &amp; Incentives management and refer complex issues as relevant to (supervisor and/or operational team) with recommendations for courses of action.
 </p>
 <p>
  -Analyzing grant &amp; Incentive budgets, tracking expenditures, preparing financial reports, and making recommendations for budget modifications.
 </p>
 <p>
  -Ensuring compliance with local regulations and guidelines related to grant &amp; Incentive programs.
 </p>
 <p>
  -Assisting in the development of grant and incentives proposals and budgets.
 </p>
 <p>
  -Planning, organizing, and prioritizing actions across grant &amp; incentives portfolio.
 </p>
 <p>
  -Working collaboratively with grant &amp; incentives team and department head, and other stakeholders to manage grant Incentives programs.
 </p>
 <ul>
  <li>
   <strong>
    <em>
     Job Requirements:
    </em>
   </strong>
  </li>
 </ul>
 <p>
  -
  <strong>
   Education
  </strong>
  : A bachelor's degree in Business Administration, economics or equivalent is required.
 </p>
 <p>
  -
  <strong>
   Years of experience
  </strong>
  : + 2 year experience .
 </p>
 <p>
  -
  <strong>
   Skills
  </strong>
  :Strategic and Business Planning, Building Strategic Partnerships, Opportunity Identification and Development, Information Systems Knowledge, Business Excellence.
 </p>
</div>


Grants & Incentives Portfolio Specialist

TÜV SÜD

<p></p><div><div><div><div><div><div>Senior Executive - People Operations
</div></div></div></div><div></div><div><div><div><div><p>At TUV SUD we are passionate about technology. Innovations impact our daily lives in countless ways, and we are dedicated to being a part of that progress. We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TUV SUD.
</p><p><b>Your Tasks
</b></p><ul><li>Employee relations, government systems, compliance with the labour law, onboarding, offboarding, etc.
</li><li>Keeping a track of employee Probationary period, Paid Leaves, Sick Leaves &amp; other Leaves.
</li><li>Responsible for creating and maintaining employee profile and payroll record.
</li><li>Provide accurate attendance and leave records for payroll processing and support regional HR for entire payroll process.
</li><li>Register employees in GOSI/MOL system, periodical update payroll data in Mudad system.
</li><li>Coordinate with regional HR in issuing necessary HR documents &amp; letters: Appointment, Confirmation, Increment, Promotion, Appraisal, Service Certificates &amp; Disciplinary Action.
</li><li>Preparing the HR Process Tracker (On-Boarding, Confirmation &amp; Exit Process).
</li><li>Maintenance of employee confidential file (ECF) in system and physical files for Saudi Arabia.
</li><li>Conducting Exit formalities &amp; clearances for leaving employees.
</li><li>Assisting Head of HR in various HR related activities as and when required.
</li><li>Responsible for new and renewal of labour contract.
</li><li>Maintain strong relationships with each branch coordinators and support them for HR related work.
</li>Act as a first &ldquo;Point of Contact (POC)&rdquo; to all employees and managers for all HR related issues.<br>
<li>
</li></ul><div></div><p><b>Your Qualifications
</b></p><ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration or related field.
</li><li>3 - 5 years of experince.
</li><li>Strong knowledge of Saudi Labour Law, GOSI, Mudad and MOL systems.
</li><li>Proven experience in HR operations, onboarding, offboarding and payroll coordination.
</li><li>Ability to manage employee records, confidential files and HR documentation with high accuracy.
</li><li>Excellent communication and interpersonal skills.
</li><li>Proficiency in HR systems, employee databases and attendance tracking tools.
</li><li>Strong organizational skills with the ability to manage multiple HR processes simultaneously.
</li><li>High level of professionalism, confidentiality and attention to detail in handling employee matters.
</li></ul></div></div></div></div><div></div><div><div><div><div>Work Area: Corporate Functions &amp; Business Support
</div></div></div></div><div><div><div><div>Country/Region: Saudi Arabia
</div></div></div></div><div><div><div><div>Job Location: Jeddah
</div></div></div></div><div><div><div><div>Working Model: Onsite
</div></div></div></div><div><div><div><div>Employment Type: Full time / regular
</div></div></div></div><div><div><div><div>Company: Saudi Arabia RHQ
</div></div></div></div><div><div><div><div>Org Unit Code:
</div></div></div></div><div><div><div><div>Requisition ID: 2902
</div></div></div></div><div><div><div><div>Duration in months (if limited contract):</div></div></div></div></div></div><div></div>

Senior Executive - People Operations

ALEC Holdings

<div>
 <p>
  Procurement Officer - Riyadh, KSA
 </p>
 <p>
  <br/>
 </p>
 <p>
  Are you a proactive and technically skilled professional with strong site execution and coordination experience?
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Who We Are?
  </strong>
 </p>
 <p>
  <strong>
   ALEC Holdings PJSC,
  </strong>
  part of the Investment Corporation of Dubai (ICD), is a leading GCC construction group with over two decades of success delivering some of the region&rsquo;s most complex and high-profile projects. As a proudly publicly listed company, ALEC continues to raise the bar for quality, innovation, and excellence in construction, driving iconic developments that shape skylines across the Middle East.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why Join Us?
  </strong>
 </p>
 <p>
  As a
  <strong>
   Procurement Officer
  </strong>
  at ALEC, you will play a critical role in overseeing the procurement and purchasing functions that support the delivery of high-end interior projects across the hospitality, retail, and commercial sectors. This role offers a unique opportunity to contribute to the success of prestigious developments by ensuring the timely acquisition of materials and services, optimizing supplier performance, and maintaining strict adherence to budgetary and quality standards. At ALEC, you will be part of a dynamic team that values strategic sourcing, operational efficiency, and excellence in execution&mdash;empowering you to make a meaningful impact through your expertise in procurement and purchasing.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Your Role:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Conducting market research to identify reliable suppliers and determine the appropriate quality and pricing of consumable materials in line with project requirements and requisitions.
  </li>
  <li>
   Conducting early site visits and trying to understand project team priorities.
  </li>
  <li>
   Weekly online meetings with site project teams.
  </li>
  <li>
   Analyzing projects needs and search in market for best options.
  </li>
  <li>
   Communicating with project teams (technical/quality) to ensure meeting their requirements and deadlines with project consultant.
  </li>
  <li>
   Managing the full procurement process through the
   <strong>
    HIVE system
   </strong>
   , including receiving internal requests, issuing RFQs, preparing Purchase Orders (POs), and obtaining necessary approvals.
  </li>
  <li>
   To check with ERP team to register new suppliers in HIVE system.
  </li>
  <li>
   Communicating with suppliers to obtain quotations, clarify technical or commercial queries, and ensure timely submission of offers.
  </li>
  <li>
   Preparing comparison charts, purchase orders, and procurement reports, and coordinating management approvals.
  </li>
  <li>
   Analyzing market trends and negotiating with suppliers to secure competitive prices without compromising quality or delivery terms.
  </li>
  <li>
   Monitoring stock levels and coordinating with warehouse/Storekeepers and project teams to avoid shortages and maintain uninterrupted supply of materials.
  </li>
  <li>
   Maintaining procurement records and documentation in the HIVE system, and ensuring compliance with company policies and local regulations, including Saudization obligations.
  </li>
  <li>
   Meeting walk-in new suppliers at Head Office.
  </li>
 </ul>
 <p>
 </p>
</div>


Procurement Officer

Rawaj - Human Capital Management

<div><p><b>Leverage your commercial leadership and strategic sales expertise to join a fast-growing retail organization in the beauty and personal care sector. As the Vice President of Sales, you will play a critical role in shaping the company&rsquo;s revenue strategy, expanding market presence, and driving sustainable growth across all sales channels &mdash; including retail stores, e-commerce, modern trade, and B2B partnerships.</b><br>
You will lead high-performing sales teams, optimize commercial performance, and ensure operational excellence aligned with the company&rsquo;s long-term vision.</p><h2 class="jobSectionHeader"><b>
Key Responsibilities:</b></h2><ul><li><p>
Develop and execute a comprehensive sales strategy that drives revenue growth across all business units.</p></li><li><p>
Lead, mentor, and oversee nationwide sales teams, ensuring strong performance, accountability, and target achievement.</p></li><li><p>
Identify new business opportunities, expansion markets, and partnership channels to enhance market penetration.</p></li><li><p>
Oversee sales forecasting, budgeting, and performance analysis to support strategic decision-making.</p></li><li><p>
Collaborate with Marketing, Operations, Finance, and Supply Chain to ensure alignment between commercial strategy and business objectives.</p></li><li><p>
Build strong relationships with key partners, distributors, and major accounts to secure long-term contracts and improve profitability.</p></li><li><p>
Monitor key sales KPIs, market indicators, and competitive activities, providing clear insights and actionable recommendations.</p></li><li><p>
Drive the implementation of sales systems, CRM tools, and performance dashboards to enhance sales visibility and process efficiency.</p></li><li><p>
Ensure high standards of customer experience and commercial execution across the full retail network.</p></li><li><p>
Lead pricing, promotion, and product-mix strategies to maximize revenue and margin growth.</p></li><li><p>
Contribute to organizational transformation initiatives that support scalability and future expansion, including international or multi-channel growth.</p></li><li><p>
Ensure compliance with company policies, local regulations, and best-practice commercial governance.</p></li></ul><h2 class="jobSectionHeader"><b>
Qualifications &amp; Experience:</b></h2><ul><li><p>
Bachelor&rsquo;s degree in Business Administration, Marketing, Sales, or a related field (MBA preferred).</p></li><li><p>
Minimum <b>12&ndash;15 years of progressive sales experience</b>, with at least <b>5 years in a senior leadership role</b> such as Head of Sales, Sales Director, or VP Sales &mdash; ideally within <b>retail, beauty, personal care, FMCG, or fashion</b> sectors.</p></li><li><p>
Strong track record of leading large sales teams and achieving ambitious revenue targets.</p></li><li><p>
Deep understanding of the Saudi retail landscape, customer behavior, and competitive trends.</p></li><li><p>
Experience managing multi-channel sales operations (retail, e-commerce, wholesale, B2B, modern trade).</p></li><li><p>
Strong analytical skills: forecasting, sales modeling, commercial planning, and performance evaluation.</p></li><li><p>
Proven ability to build strategic partnerships and negotiate high-value commercial agreements.</p></li><li><p>
Excellent leadership, communication, and stakeholder-management capabilities.</p></li><li><p>
Proficiency with CRM platforms, sales reporting tools, and ERP systems.</p></li><li><p>
High level of business acumen, strategic thinking, and operational excellence.</p></li></ul></div>

Vice President Of Sales | Saudi Arabia

Cognita Schools

<div>
 <p>
  <strong>
   Working with us
  </strong>
 </p>
 <p>
  Together, Cognita schools provide a uniquely global education that goes beyond grades, developing academic excellence alongside adaptability, agency, and the positive attitudes that prepare young people to grow, thrive, and find success in a rapidly evolving world.
 </p>
 <p>
  Cognita Middle East has 14 schools within its portfolio, including: RGS Guildford Dubai, Repton Dubai, Repton Al Barsha and Repton Abu Dhabi, Horizon English School, Horizon International School, Ranches Primary School and Al Ain English Speaking School in the UAE, Dasman Bilingual School in Kuwait, Downe House Riyadh and King&rsquo;s College Riyadh in Saudi Arabia, Downe House Muscat and Cheltenham Muscat in Oman, and King&rsquo;s College Doha in Qatar
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Overview
  </strong>
 </p>
 <p>
  We are seeking an experienced and strategic
  <strong>
   Admissions and Parent Experience Manager
  </strong>
  to lead the admissions lifecycle and parent engagement experience at King&rsquo;s College Riyadh Sedra. This pivotal role oversees the full journey from initial enquiry through to enrolment, whilst fostering strong and positive relationships with prospective and existing families to guarantee their satisfaction and retention.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Admissions and Parent Experience Manager is responsible for overseeing the admissions lifecycle from initial enquiry through to enrolment, whilst fostering strong and positive relationships with prospective and existing families to guarantee their satisfaction and retention. The role requires a proactive, empathetic, and strategic individual who can articulate the school&rsquo;s ethos and offerings, actively listen, and address the needs and concerns of parents with a strong focus on delivering unparalleled customer service.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You&rsquo;ll Do
  </strong>
 </p>
 <p>
  <strong>
   School Launch &amp; Parent Journey Design
  </strong>
 </p>
 <ul>
  <li>
   Lead the setup and execution of all parent-facing operations and communications for the successful launch of the school.
  </li>
  <li>
   Build a strong relationship with the Partner Community/ Developer and design, implement and launch communications, community events and promotions together with the support of Cognita Middle East&rsquo;s Marketing Centre of Excellence.
  </li>
  <li>
   Establish and operationalise the parent experience suite, ensuring a welcoming, informative, and high-impact environment.
  </li>
  <li>
   Design and implement the end-to-end parent journey in close collaboration with the Cognita Middle East Head of Experience and the King&rsquo;s College Riyadh School Leadership Team, ensuring alignment with Cognita&rsquo;s Customer Experience standards and the school&rsquo;s values.
  </li>
  <li>
   Develop and manage timelines, resources, and delivery of recruitment, onboarding, and transition touchpoints for prospective and new families.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Communications &amp; Promotional Collateral
  </strong>
 </p>
 <ul>
  <li>
   Lead the creation and deployment of all parent-facing marketing and admissions communications, ensuring brand consistency in alignment with Cognita and King&rsquo;s College Riyadh Brand Guidelines.
  </li>
  <li>
   Oversee the development of promotional materials and digital assets, collaborating with central marketing teams and external vendors as needed.
  </li>
  <li>
   Drive proactive, timely, and high-quality communications across all stages of the admissions journey&mdash;including inquiry, application, assessment, offer, onboarding, and re-enrolment.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Customer Service Excellence
  </strong>
 </p>
 <ul>
  <li>
   Spearhead initiatives aimed at elevating parent satisfaction, driving engagement, and delivering an outstanding parent journey.
  </li>
  <li>
   Promote a customer-first mindset, ensuring the delivery of exceptional parent and student experiences by integrating feedback into ongoing enhancements, and ensuring the school is presented in the best light to all visitors.
  </li>
  <li>
   Lead and manage the front-of-house reception team, setting high standards for customer service and ensuring all team members are fully trained, integrating feedback into continuous improvement efforts.
  </li>
  <li>
   Cultivate a vibrant school community through the organization of events that encourage family involvement and deepen connections within the school community.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Admissions Process Management
  </strong>
 </p>
 <ul>
  <li>
   Lead the King&rsquo;s College Riyadh Reception and Parent Experience team to deliver a seamless and efficient application process for prospective families, maintaining robust conversion rates.
  </li>
  <li>
   Collaborate with Cognita&rsquo;s Central Admissions Relations Office to ensure a seamless enrolment journey from enquiry to enrolment, in alignment with Cognita&rsquo;s Admissions SLAs.
  </li>
  <li>
   Support the design and implementation of processes, procedures, and communication matrices (new joiner onboarding, withdrawal process, recruitment event calendar, re-registration communication calendar).
  </li>
 </ul>
 <p>
  <strong>
  </strong>
 </p>
 <p>
  <strong>
   Organic Growth
  </strong>
 </p>
 <ul>
  <li>
   Support the Principal and Regional Head of Parent Experience with the analysis of admissions activities and reporting of KPIs, to develop strategies geared towards exceeding growth targets.
  </li>
  <li>
   Coordinate enrolment activities in the parent experience suite and externally, including coffee mornings, open houses, community events, assessment days and other events to maximize prospective parent engagement.
  </li>
  <li>
   Collaborate with senior leadership to conduct student assessments and manage the admissions pipeline efficiently.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Retention
  </strong>
 </p>
 <ul>
  <li>
   Engage in proactive relationship-building with families to support retention and community engagement. This includes monitoring social media groups and acting as a brand ambassador for the school via various digital and offline platforms.
  </li>
  <li>
   Collaborate with cross-functional teams (finance, operations, Heads of Section and teachers) to develop and implement initiatives to enhance the overall student and family experience.
  </li>
  <li>
   Crafting a seamless re-enrolment experience and coordinating with Academic teams on crucial transition events.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Operational Excellence
  </strong>
 </p>
 <ul>
  <li>
   Quality assurance of all parent communication, ensuring alignment with King&rsquo;s College values and brand guidelines.
  </li>
  <li>
   Ensure parent experience &amp; front of house responsiveness (4-hour response times during the working week), quality (written and verbal language, structure, and attention to detail), and attitude (team warmth and enthusiasm).
  </li>
  <li>
   Ensure accurate tracking and management of prospective student data using CRM and ISAMS systems. Ensure data quality and maintenance in CRM and MIS at all times.
  </li>
  <li>
   Oversee the onboarding process for new students, ensuring a smooth transition into the school community.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Leadership and Development
  </strong>
 </p>
 <ul>
  <li>
   Lead and inspire the admissions and parent experience team to achieve shared objectives.
  </li>
  <li>
   Accountable for achieving enrolment targets and maintaining high levels of new joiner retention.
  </li>
  <li>
   Promote a collaborative culture within the team, encouraging communication, innovation, and shared achievements.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We&rsquo;re Looking For
  </strong>
 </p>
 <p>
  <strong>
   Educational Background
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in business, Marketing, Communications, or a related field.
  </li>
  <li>
   Additional certifications or training in customer service, sales, or relationship management are desirable.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Professional Experience
  </strong>
 </p>
 <ul>
  <li>
   Minimum of 7 years of experience in customer service, hospitality, or relationship management.
  </li>
  <li>
   Proven track record of meeting and exceeding sales targets in a customer-focused role.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Skills
  </strong>
 </p>
 <ul>
  <li>
   Exceptional interpersonal, communication, and presentation skills.
  </li>
  <li>
   Strong organizational and time-management abilities.
  </li>
  <li>
   Proficiency in CRM systems and data analysis tools.
  </li>
  <li>
   Ability to lead and inspire a team toward achieving common goals.
  </li>
  <li>
   Arabic language skills are desirable but not essential.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Personal Traits
  </strong>
 </p>
 <ul>
  <li>
   Passionate about providing exceptional customer service and contributing to the success of the educational journey.
  </li>
  <li>
   Empathetic listener, able to understand and address the needs and concerns of families.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  If you are driven by challenge and aspire to make a lasting impact, we invite you to apply and be a key player in shaping the future of the King&rsquo;s College Riyadh and Cognita schools.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Cognita is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers, and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.
 </p>
</div>


Admissions and Parent Experience Manager

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