a/c technician

receptionist

hvac technician

office administrator

sales engineer

help desk technician

LIBERTY SECURITY SYSTEM

&middot; Taking ownership of customer issues reported and seeing problems through to resolution.&middot; Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues.&middot; Following standard procedures for proper escalation of unresolved issues to the appropriate internal teamsResponsibilities<ul><li>Research and identify solutions to software and hardware issues.</li><li>Diagnose and troubleshoot technical issues, including account setup and network configuration.</li><li>Ask customers targeted questions to quickly understand the root of the problem.</li><li>Track computer system issues through to resolution, within agreed time limits</li><li>Discuss with clients through a series of actions, either via phone, email, or chat, until they&rsquo;ve solved a technical issue.</li><li>Properly escalate unresolved issues to appropriate internal teams</li><li>Provide prompt and accurate feedback to customers.</li><li>Refer to internal database or external resources to provide accurate tech solutions.</li><li>Ensure all issues are properly logged.</li><li>Prioritize and manage several open issues at one time.</li><li>Follow up with clients to ensure their IT systems are fully functional after troubleshooting.</li><li>Prepare accurate and timely reports.</li><li>Document technical knowledge in the form of notes and manuals</li><li>Maintain jovial relationships with clients.</li></ul>Requirements and skills<ul><li>Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role</li><li>Hands-on experience with Windows/Linux/Mac OS environments</li><li>Good understanding of computer systems, mobile devices, and other tech products</li><li>Ability to diagnose and troubleshoot basic technical issues.</li><li>Familiarity with remote desktop applications and help desk software.</li><li>Excellent problem-solving and communication skills</li><li>Ability to provide step-by-step technical help, both written and verbal</li><li>Additional certification in Microsoft, Linux, Cisco, or similar technologies is a plus.</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per month

IT Engineer

Al Rostamani International Exchange

<div>Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care &amp; Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment.
<div><div><div><h2 class="jobSectionHeader">
Job Purpose</h2>
</div><div>
The main responsibility of IT Support &amp; Helpdesk Engineer is to be the end-user&rsquo;s first point of contact with IT Help Desk (SANAD) and provide first line support for minor incidents/requests. This role will be backup for 2nd line IT Support Engineers and Senior Management support.
</div></div><div><div><h2 class="jobSectionHeader">
Job Responsibilities</h2>
</div><div><div>
Incident Management 
<ul><li>Update and assign tickets received through SANAD</li><li>Log tickets, both incidents and service requests, reported by end-users;</li><li>Assign tickets to appropriate Teams and Engineers;</li><li>Minimize impact of incidents on operations through escalations and reporting.</li></ul>
First Level Support 
<ul><li>First point of contact; provide information requested by end-users regarding IT services;</li><li>Provide first level resolution of tickets.</li></ul>
Problem Management 
<ul><li>Recognize and identify possible Problems and escalate to the appropriate team.</li><li>Support ARG &amp; GIT Projects / Demands delivery;</li><li>Comply with GIT policies and procedures.</li></ul></div>
</div></div><div><div><h2 class="jobSectionHeader">
Job Requirements</h2>
</div><div><div>
Qualifications 
<ul><li>Bachelor Degree in any discipline, with certification in related field</li></ul></div>
<div>Experience 
<ul><li>2 - 5 year experience with Technical support (onsite and remote)</li><li>Solid experience with Hardware (Laptops, Desktops, Printers, Scanners and other peripherals)</li></ul></div>
<div>Knowledge &amp; Skills 
<ul><li>Good technical knowledge and familiarity with IT Infrastructure</li><li>Excellent English and communication; able to express thoughts between normal language and technical language</li><li>Positive and Proactive attitude</li><li>Team player</li><li>Committed and Hardworking</li><li>Competent with troubleshooting and resolving incidents/requests</li><li>Capable of providing workarounds when resolution is not readily available.</li></ul>
The following skills are an added advantage: 
<ul><li>Hardware / software configurations/installation and troubleshooting</li><li>Active Directory</li><li>Microsoft Exchange</li><li>Service Desk Plus (Manage Engine) Software</li></ul></div>
</div></div></div>
At Al Rostamani Group, we seek talented people who work hard to achieve great things. We consider not only your skills and experience, but also your passion for the role, your desire to learn and how well you align with our core values of care, commitment and vision. If this position represents an opportunity you wish to pursue, we invite you to apply.</div>

IT Support & Helpdesk Engineer

noon

<div>
 
 
 About noon
 
 
 
 
 
 
 We&rsquo;re building an ecosystem of digital products and services that power everyday life across the Middle East&mdash;fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we&rsquo;re looking for an IT Support Technician who can help us move even faster.
 
 
 
 
 
 Noon&rsquo;s fastest hyper-local delivery platform, Noon Minutes, offers a localized assortment of FMCG &amp; grocery products with delivery within 15-minutes.
 
 
 Currently live across the UAE and Saudi Arabia, offering thousands of products to customers in record time.
 
 
 
 
 
 noon&rsquo;s mission: Every door, every day.
 
 
 
 
 
 
 
 
 
 What you'll do:
 
 
 
 
 
 
 We are seeking a proactive and hands-on IT Support Technician to ensure the smooth and efficient operation of our IT infrastructure across multiple retail store and warehouse locations.
 
 
 This role requires a self-starter with strong technical skills, excellent problem-solving abilities, and a commitment to minimizing downtime.
 
 
 The ideal candidate will be responsible for providing technical support, managing IT assets, and maintaining the IT operations of our warehouse facilities.
 
 
 A valid UAE driving license is essential for this position.
 
 
 
 
 <ul>
 <li>
 Provide hands-on technical support for end-users across all locations, addressing hardware, software, and network issues promptly and effectively.
 </li>
 <li>
 Manage and maintain Active Directory, including user account creation, modification, and deletion, group policy management, and security administration.
 </li>
 <li>
 Administer and troubleshoot mobile devices and applications using Intune and other Mobile Device Management (MDM) solutions.
 </li>
 <li>
 Configure, deploy, and maintain Cisco Meraki network devices, including routers, switches, and wireless access points.
 </li>
 <li>
 Troubleshoot and resolve issues related to systems (desktops, laptops, servers), printers, and handheld devices (PDAs).
 </li>
 <li>
 Utilize ITSM tools such as Jira and Snipe-IT to manage support tickets, track IT assets, and maintain accurate inventory records.
 </li>
 <li>
 Ensure accurate and up-to-date tracking of all IT inventory, including hardware, software licenses, and peripherals.
 </li>
 <li>
 Manage and oversee the IT operations of our warehouse facilities, ensuring reliable connectivity and functionality of all IT systems.
 </li>
 <li>
 Proactively identify and resolve potential IT issues to ensure minimal downtime across all locations.
 </li>
 <li>
 Document troubleshooting steps, solutions, and IT procedures.
 </li>
 <li>
 Collaborate with other IT team members and vendors as needed.
 </li>
 <li>
 Adhere to company IT policies and security standards.
 </li>
 </ul>
 
 
 
 
 
 What you'll need:
 
 
 
 
 
 <ul>
 <li>
 Proven hands-on experience with Active Directory administration and troubleshooting.
 </li>
 <li>
 Demonstrable experience in managing and supporting devices using Intune and other MDM platforms.
 </li>
 <li>
 Practical experience with the setup, configuration, and maintenance of Cisco Meraki network infrastructure.
 </li>
 <li>
 Hands-on experience troubleshooting a wide range of IT issues, including systems (Windows and macOS), printers, and PDA devices.
 </li>
 <li>
 Familiarity with and practical experience using ITSM tools like Jira and Snipe-IT.
 </li>
 <li>
 Strong understanding of IT inventory management principles and best practices.
 </li>
 <li>
 Experience managing IT operations within a warehouse or similar environment is highly desirable.
 </li>
 <li>
 Excellent problem-solving, analytical, and communication skills.
 </li>
 <li>
 Ability to work independently and as part of a team.
 </li>
 <li>
 Strong 1 customer service orientation with a proactive approach to issue resolution.
 </li>
 </ul>
 
 
 
 
 
 Who will excel?
 
 
 
 
 
 <ul>
 <li>
 We&rsquo;re looking for people with high standards, who understand that hard work matters.
 </li>
 <li>
 You need to be relentlessly resourceful and operate with a deep bias for action.
 </li>
 <li>
 We need people with the courage to be fiercely original.
 </li>
 <li>
 noon is not for everyone; readiness to adapt, pivot, and learn is essential.
 </li>
 </ul>
 
 
</div>

IT Support Technician

Tanmyah

Job Description: IT End User Support Specialist Al Tanmyah, a leading facilities management company, is seeking an experienced and dedicated IT End User Support Specialist to join our team. This role will be based at a client site, Dubai Islamic Bank (DIB), and is responsible for providing high-quality technical support to DIB's employees. The ideal candidate will be a skilled problem-solver with excellent communication skills, especially in Arabic, to ensure a seamless and efficient IT experience for all users. Key Responsibilities * Provide first-level technical support to end-users for a wide range of hardware, software, and network issues, responding promptly to support requests via phone, email, or a ticketing system. * Troubleshoot and resolve technical problems efficiently, including issues related to desktop computers, laptops, printers, mobile devices, and common business applications (e.g., Microsoft Office 365, internal banking software). * Install, configure, and maintain computer systems, software applications, and peripherals. * Manage user accounts and access permissions in Active Directory and other relevant systems. * Escalate unresolved or complex issues to the appropriate Level 2 or Level 3 support teams, and follow up to ensure a timely resolution. * Document all support requests, including the problem-solving process and final resolution, in the IT service management (ITSM) ticketing system. * Create and update knowledge base articles and self-help guides to assist end-users and the support team. * Provide basic IT training and guidance to users on new software, hardware, and IT best practices. * Assist with the technology aspects of employee onboarding and offboarding, including device setup and access provisioning/revocation. Required Qualifications and Skills * Proven experience in an IT support, technical support, or help desk role. * Fluency in both Arabic and English is essential, with strong written and verbal communication skills in both languages. * Strong knowledge of Microsoft Windows operating systems, Microsoft Office 365, and common business applications. * Experience with remote support tools and ITSM ticketing systems. * Solid understanding of basic networking concepts (e.g., TCP/IP, VPN, Wi-Fi). * Excellent problem-solving and analytical skills with a methodical approach to troubleshooting. * A strong customer service orientation and the ability to explain complex technical issues in simple, clear terms. * Ability to work independently and manage multiple priorities in a fast-paced environment. Preferred Qualifications * A Bachelor's degree in Information Technology, Computer Science, or a related field. * Relevant IT certifications such as CompTIA A+ or ITIL Foundation. * Experience working in the banking or financial services sector.Job Type: Full-timePay: AED3,000.00 - AED6,500.00 per month

IT EUC Support - Arabic Speaker

Pet's Delight - Arab Land Trading

The Role
 We are looking for a highly skilled IT Support Executive to join our dynamic team. The ideal candidate will possess a keen understanding of technology and customer-service orientation, dedicated to ensuring smooth and efficient operations of our IT systems. You will be the primary point of contact for employee technical support issues, ranging from software installations to hardware troubleshooting. Success in this role requires a proactive attitude towards problem-solving and a relentless pursuit of improving IT solutions. You will be enhancing user experiences and reducing downtime by maintaining and managing IT infrastructure while providing solutions that align with company standards. Key Responsibility: • Responsible for the day-to-day support and troubleshooting of all in-house software and equipment. • Troubleshoot and resolve incidents in a timely manner to maintain operational efficiency • Document all support requests and outcomes within our system • Set up and configure computers, printers, and other peripheral devices • Offer user training and guidance on software applications and IT policies • Keep abreast of emerging trends in technology and support practices • Assist in IT projects and initiatives required for company improvements • Detail-oriented with strong organizational skills • Willing to perform admin task such as procurement of IT related request, preparation of work permits and other documents that will be required. • Collaborating with other departments and professionals in the development of IT systems. • Willing to work on-call to support with retail stores
 
Requirements
 <ul>
<li>Bachelor’s degree in Information technology, Computer Science, or relevant fields • 2-3 years of experience in IT support or help desk roles • Background on ERP, POS and other software related to retail will be an advantage • Proficient knowledge of PC Hardware, software applications, and network systems • Strong analytical and troubleshooting skills • Ability to work well under pressure and meet deadlines • Customer-focused with a problem-solving mindset</li>
</ul>
About the company
 At Pet's Delight we pride ourselves on offering friendly service, the best in pet nutrition and the widest range of pet accessories at affordable prices. As pet owners and animal lovers ourselves, we have the welfare of our furred and feathered friends in mind when selecting products for our stores.

IT Support Executive

<div>
 
 
 About IN2
 
 
 
 
 
 
 IN2 is an award-winning specialist communications, development, and research company dedicated to creating positive change for communities in rapidly changing environments. We use innovative and engaging two-way communications to create impact across the full spectrum of geo-political and socio-economic issues, including global security, international development, business transformation, and climate change.
 
 
 
 
 
 IN2 combines a global geopolitical outlook with a rich understanding of local grassroots sentiment to help clients develop, deliver, and measure engagement campaigns that connect our clients with their intended audiences in a language, manner, and medium that feels natural to them.
 
 
 
 
 
 With our track record of delivering culturally sensitive campaigns in challenging and higher-risk environments around the world, IN2 has become a trusted partner and advisor to a range of clients from national governments and transnational institutions to global brands and international NGOs.
 
 
 
 
 
 IN2 has offices in the UK, UAE, Jordan, Iraq, Poland, and Kenya.
 
 
 
 
 
 IN2&rsquo;s professionally and culturally diverse 180-strong staff hail from 20 countries. We are committed to diversity in our workplace.
 
 
 
 
 
 
 IT Support Specialist
 
 
 
 
 
 
 The objective of the IT Support Specialist role is to provide technical assistance to end-users, troubleshoot and resolve hardware and software issues, and maintain and configure various IT systems to ensure the efficient and secure operation of the organization's computer systems and networks. The successful candidate will play a critical role in delivering high-quality technical support and ensuring the smooth functioning of the organization's IT infrastructure.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Offer technical support and assistance to end-users via multiple communication channels, including phone, email, and in-person
 </li>
 <li>
 Resolve hardware and software issues on Windows and macOS platforms, ensuring prompt resolution of technical problems
 </li>
 <li>
 Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners
 </li>
 <li>
 Conduct regular software and hardware security updates to maintain system integrity
 </li>
 <li>
 Collaborate with IT team members to identify and solve complex technical issues and develop solutions to enhance IT operations
 </li>
 <li>
 Provide daily operations and systems support to personnel, verify hardware and software component functionality, and address service issues and requests in a timely fashion
 </li>
 <li>
 Train junior staff members, test new technology, and repair or replace equipment as needed
 </li>
 <li>
 Manage technical documentation and ticketing systems to maintain accurate records and provide metrics to inform future IT decisions
 </li>
 <li>
 Possess strong technical skills, outstanding problem-solving abilities, and the capacity to communicate technical information effectively to non-technical users.
 </li>
 <li>
 Able to work both independently and as part of a team, prioritize and manage multiple tasks and projects concurrently, and stay up-to-date with new technologies and industry trends.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in computer science, information technology, or related field preferred, but not required
 </li>
 <li>
 Minimum of 1-2 years of experience in a technical support role
 </li>
 <li>
 Fluency in Arabic and English, both written and spoken. Additional language proficiency is a plus.
 </li>
 <li>
 Experience troubleshooting hardware and software issues on Windows and macOS platforms
 </li>
 <li>
 Familiarity with networking technologies, including LAN/WAN, TCP/IP, DNS, DHCP, and VPN
 </li>
 <li>
 Knowledge of computer hardware, such as desktops, laptops, printers, and mobile devices
 </li>
 <li>
 Exceptional problem-solving and analytical skills
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Ability to work independently and as part of a team
 </li>
 <li>
 Capacity to prioritize and manage multiple tasks and projects simultaneously
 </li>
 </ul>
 
 
 
 
 IN2 is committed to hiring the best talent. As a company, it is proud of its diverse and inclusive workforce and so we welcome applications from all professional and cultural backgrounds, regardless of age, gender, ethnicity, or religion.
 
</div>

IT Support Specialist

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25146289
 
 
 
 Job Category
 
 Information Technology
 
 
 
 Location
 
 W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Troubleshoot and repair technical problems or issues related to computer hardware and peripheral equipment. Respond to program error messages by finding and correcting problems or terminating the program. Provide technical guidance and recommendations to resolve business problems. Refer major hardware/software problems or defective products to vendors or technicians for service. Enter commands and activate controls on computer and peripheral equipment (e.g., printers) to integrate and operate equipment. Maintain and upgrade hardware and software, including peripherals (e.g., printers, scanners) and website technical architecture related to hardware and telecommunication connectivity.
 
 
 Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). Talk with and listen to other employees to effectively exchange information. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

IT Coordinator

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