account support representative Jobs in Abu Dhabi

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administrator/receptionist

helpdesk operator

Six Construct

<div>Company Description 
Six Construct, a subsidiary of the BESIX Group, is the largest Belgian construction company operating in the Middle East. The company combines the efforts of a highly skilled workforce, along with strategic planning and innovative use of technology to overcome the most complex business challenges. Six Construct is a multi-services company that operates in the construction of commercial and residential buildings, sport and leisure facilities, infrastructure and marine-related projects. The company currently employs a workforce of 16,000 in the Middle East, and a total of 19,000 worldwide. 
Job Description 
<ul><li>
Telephone Handling &amp; Help Desk (CAFM)<ul><li>
Answer inbound calls and log them on CAFM.</li><li>
Make outbound calls to process customer complaints.</li><li>
Maintain helpdesk-related documents.</li><li>
Ensure smooth coordination between help desk and operations.</li><li>
Maintain knowledge of helpdesk policies and procedures.</li><li>
Achieve key performance indicators (KPIs) and support team members.</li><li>
Proactively monitor and address outstanding maintenance calls.</li><li>
Gather feedback from departments and update customers.</li><li>
Coordinate with helpdesk operators.</li><li>
Ensure timely completion of work as per service level agreement.</li><li>
Update and maintain CAFM data.</li><li>
Issue maintenance plans monthly and ensure compliance.</li><li>
Complete task-related data loading on CAFM.</li><li>
Manage helpdesk requests via email, chat, and WhatsApp.</li><li>
Maintain efficient filing systems.</li></ul></li><li>
Ensure compliance with company policies and procedures.</li><li>
Participate in special projects and support organizational functioning.</li><li>
Undertake additional duties as required for smooth departmental operation.</li><li>
Adhere to company policies and procedures.</li><li>
Promote and implement equal opportunities policies.</li><li>
Comply with safeguarding commitments.</li><li>
Manage risk and ensure compliance with health and safety policies.</li></ul> 

Qualifications 
<ul><li>
Minimum 2 years of relevant experience in customer service &amp; call centre, preferably in Facility Management industry.</li><li>
Graduate in Higher Secondary School; Bachelor's degree in any stream is a plus.</li><li>
Sound knowledge in MS &ndash; Office, telephone etiquette, customer services certifications.</li><li>
Excellent communication skills in English &amp; Arabic read &amp; write Basic report writing skills.</li><li>
Team player.</li><li>
Customer Relationship Management</li><li>
The ability to listen to others understand and interpret their views analysis and provided advice/solutions.</li><li>
Excellent oral and written communication skills with the ability to communicate effectively with both technical and non&ndash;technical staff.</li><li>
Excellent interpersonal skills with the ability to work closely and effectively with staff at all levels within the organization.</li><li>
Must be able to set and negotiate priorities with the customer &amp; contractors for themselves, and subsequently programs workload to achieve results and meet deadlines.</li><li>
Able to concentrate and focus on a range of issues.</li><li>
Capable of working in a demand driven service.</li><li>
Process and Procedure writing skills.</li></ul> 

Additional Information 
We believe our employees are key to our success, hence, we offer an inspiring working environment where our people feel rewarded &amp; engaged. Career opportunities &amp; training programs are offered to help you develop both personally and professionally and we offer attractive additional benefits to your monthly remuneration</div>

Helpdesk Operator

PIVOT ELECTROMECHANICAL MAINTENANCE LLC

Job Summary:The Help Desk Operator for Electromechanical Maintenance acts as the first point of contact for all maintenance-related inquiries, work requests, and incident reports. This role supports technicians and engineers by coordinating maintenance activities, tracking work orders, and ensuring timely communication between departments. The operator is responsible for efficiently logging, dispatching, and monitoring service requests related to electrical and mechanical systems, machinery, and building infrastructure.Key Responsibilities:<ul><li>Receive, log, and prioritize incoming maintenance requests (phone, email, system-based).</li><li>Assign work orders to appropriate electromechanical technicians based on urgency and availability.</li><li>Monitor the progress of work orders and provide updates to requesters.</li><li>Maintain accurate records in the Computerized Maintenance Management System (CMMS).</li><li>Coordinate with maintenance teams to ensure timely preventive and corrective maintenance.</li><li>Provide technical support by referencing manuals or past service records where applicable.</li><li>Escalate complex or critical issues to the appropriate engineering or supervisory staff.</li><li>Track inventory and notify procurement of required spare parts and materials.</li><li>Assist in generating daily, weekly, and monthly maintenance activity reports.</li><li>Support compliance with safety regulations and maintenance procedures.</li></ul>Requirements:Education &amp; Experience:<ul><li>High school diploma or equivalent required; technical diploma or coursework in electromechanics is a plus.</li><li>1&ndash;3 years of experience in a maintenance help desk, dispatch, or technical support role.</li><li>Familiarity with electromechanical systems, such as HVAC, pumps, motors, PLCs, and building systems.</li></ul>Skills &amp; Competencies:<ul><li>Strong communication and customer service skills.</li><li>Proficient in Microsoft Office and CMMS (e.g., SAP PM, Maximo, eMaint).</li><li>Basic understanding of mechanical and electrical terminology and systems.</li><li>Ability to work under pressure and manage multiple requests simultaneously.</li><li>Excellent organizational and time-management abilities.</li></ul>Preferred Qualifications:<ul><li>Experience in an industrial, manufacturing, or facilities maintenance environment.</li><li>Knowledge of maintenance workflows and KPIs (e.g., MTTR, MTBF).</li><li>Certification in maintenance management or technical support (e.g., CMRP, ITIL) is an asset.</li></ul>Job Type: Temporary Contract length: 1 monthPay: AED1,500.00 - AED2,000.00 per month

NAARI

Job Title: Tissue / Paper Machine OperatorLocation: Abu Dhabi Experience: 2&ndash;5 YearsJob Description:We are looking for a skilled Tissue / Paper Machine Operator to join our team in Abu Dhabi. The ideal candidate should have hands-on experience in handling jumbo rolls and operating tissue / paper converting machinery efficiently.Key Responsibilities:<ul><li>Operate, monitor, and maintain tissue/paper machines.</li><li>Handle and load jumbo rolls onto the machine safely.</li><li>Ensure smooth machine operations with minimal downtime.</li><li>Perform basic troubleshooting and adjustments during production.</li><li>Maintain quality standards as per company requirements.</li><li>Follow safety and operational guidelines.</li></ul>Requirements:<ul><li>2&ndash;8 years of relevant experience as a Tissue / Paper Machine Operator.</li><li>Proven experience in handling jumbo rolls.</li><li>Knowledge of machine setup, operation, and minor maintenance.</li><li>Ability to work in a fast-paced manufacturing environment.</li><li>Strong attention to detail and safety awareness.</li></ul>Benefits:<ul><li>Competitive salary package.</li><li>Accommodation &amp; transport provided by company.</li><li>Medical insurance as per UAE labor law.</li></ul>Job Type: Full-timePay: AED2,500.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Current monthly salary</li><li>Expected monthly salary </li><li>Notice period </li><li>You have 1st Asst operator or 2nd Assistant operator experience:</li><li>Do you have experience in Paper/Tissue industry as Machine operator?</li></ul>Location:<ul><li>Abu Dhabi (Preferred)</li></ul>

Paper/Tissue Machine Operator

Job Title: Rewinder Operator (1st &amp; 2nd)Location: Abu Dhabi Experience: 2&ndash;5 YearsJob Description:We are seeking experienced Rewinder Operators (1st &amp; 2nd) to join our team in Abu Dhabi. Candidates should have prior experience in tissue/paper rewinding machines and handling jumbo rolls, ensuring smooth operations and high-quality output.Key Responsibilities:<ul><li>Operate and monitor the rewinder machine efficiently.</li><li>Handle and load jumbo rolls onto the rewinder.</li><li>Set machine parameters and ensure proper slitting and rewinding.</li><li>Assist in reel changes, splicing, and troubleshooting.</li><li>Maintain product quality as per specifications.</li><li>Work as part of a team (1st &amp; 2nd operators) to ensure smooth production.</li><li>Follow health, safety, and operational standards.</li></ul>Requirements:<ul><li>2&ndash;5 years of hands-on experience as a Rewinder Operator in the tissue/paper industry.</li><li>Practical knowledge of handling jumbo rolls.</li><li>Familiarity with rewinder setup, adjustments, and maintenance.</li><li>Ability to work in a fast-paced production environment.</li><li>Strong teamwork and problem-solving skills.</li></ul>Benefits:<ul><li>Attractive salary package.</li><li>Accommodation &amp; transport provided by company.</li><li>Medical insurance as per UAE labor law.</li></ul>Job Type: Full-timePay: AED2,000.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Current CTC</li><li>Expected CTC</li><li>Notice period</li><li>Which position you are applying for 1st operator or 2nd operator?</li><li>Do you have experience in Paper/Tissue industry as Winder operator?</li></ul>Location:<ul><li>Abu Dhabi (Preferred)</li></ul>

Tissue/Paper Rewinder Operator

Global Fluorine Chemical Factory L.L.C

We are seeking a dedicated and detail-oriented Production Operator to Join our team. The Production Operator will be responsible for operating production equipment, ensuring smooth manufacturing processes, and maintaining quality and safety standards.<ul><li>BE or BTech degree mandatory</li><li>Able to join immediately</li><li>Preference to those who have experience as production operator.</li></ul>Duties and responsibilities include:<ul><li>Equipment Operation</li><li>Setup and Calibration</li><li>Monitoring</li><li>Quality Control</li><li>Troubleshooting</li><li>Maintenance</li><li>Safety Compliance</li><li>Documentation</li><li>Should do HSE duties also</li></ul>Please send your cv at gfc.gm.recruitment@gmail.comJob Type: Full-timePay: AED2,500.00 - AED4,000.00 per month

Production Operator

RAMAH GENERAL CONTRACTING L.L.C

Job description:Urgent HiringWe are currently doing bulk hiring for the below positions for our current ongoing Infrastructure project.Candidates who can able to join immediately can only be considered.1- Dozer Operator - 20Salary : 3000 -3500 +Accommodation +Transport +Food +Visa +Insurance2- Grader Operator - 20Salary : 4000-4500 +Accommodation +Transport +Food +Visa +InsuranceJob Types: Full-time, Permanent

Grader ,Dozer

32 N Co

Job description:We are looking of 100-150 ton Mobile Crane Operator who will be&middot; Responsible to handle and move heavy load on the worksite under supervision of site in charge and coordinator.&middot; Understand and perform general inspection to maintain safety daily basis.&middot; Recognize the equipment fault and reports to maintenance team to repair.&middot; Adhere to safety protocol about equipment and site,&middot; Monitor load and understand the load specification to avoid accidents.Valid UAE Crane Operator LicenseCrane Operating Experience at least one year052-3592604Job Type: Full-timePay: AED2,500.00 - AED4,500.00 per month

Mobile Crane Operator

Explore 64+ Helpdesk operator in Abu Dhabi this September. Find roles across top companies and apply now to boost your career.

64 helpdesk operator jobs IN Abu Dhabi

Helpdesk Operator

Helpdesk Operator

Paper/Tissue Machine Operator

Tissue/Paper Rewinder Operator

Production Operator

Grader ,Dozer

Mobile Crane Operator