talent acquisition manager

hiring manager

Options outsourcing

Options Outsourcing is hiring!Position: Call Center Training &amp; Quality ManagerWe&rsquo;re looking for an experienced professional to lead our training and quality teams and ensure the highest performance standards across our call center operations.Responsibilities:Develop and deliver training programs for both new hires and existing agents.Conduct needs assessments and identify skill gaps.Design materials and sessions covering communication, product knowledge, and customer handling.Supervise QA processes and ensure compliance with company and client standards.Monitor evaluation reports, analyze results, and provide coaching for performance improvement.Collaborate with Operations and HR to align training &amp; quality goals with business objectives.Prepare performance dashboards and present regular reports to management.Lead and motivate the Training &amp; Quality team to meet department KPIs.Requirements:- English level: C1- Experience: 2&ndash;3 years in a similar role (preferably in Debt Settlement)- Location: Mohandessin- Shift: Fixed Night Shift (4 PM &ndash; 1 AM)- Days off: Saturday &amp; Sunday- Salary: 28K EGP NetJob Type: Full-timePay: E&pound;28,000.00 per monthJob Type: Full-timePay: From E&pound;28,000.00 per month

Call center Training and Quality Specialist

Jadeer

<div>We&rsquo;re Hiring: Japanese Project Manager &ndash; Asia Zone<h2 class="jobSectionHeader"> 
Why Join Future Group?</h2>
Since 1994, Future Group has been delivering world-class language and technology services across 6 continents. You&rsquo;ll join a multicultural environment, work with global brands, and grow your career in a company known for innovation, excellence, and continuous development.<h2 class="jobSectionHeader">
Position Overview</h2>
As a Japanese Project Manager &ndash; Asia Zone, you will manage end-to-end localization and translation projects, ensuring accuracy, quality, and timely delivery for Japanese clients. This role requires strong communication skills, cultural awareness, and the ability to manage multiple projects in a fast-paced environment.<h2 class="jobSectionHeader">
Key Responsibilities</h2><ul><li>Manage full project lifecycle for Japanese clients&mdash;from planning to delivery.</li><li>Handle communication, requirements, and updates with clients and vendors.</li><li>Coordinate with linguists, reviewers, and internal teams.</li><li>Monitor timelines, quality, and budgets.</li><li>Ensure compliance with Japanese cultural and communication standards.</li><li>Work closely with the Asia zone team to achieve delivery excellence.</li></ul><h2 class="jobSectionHeader">
Mandatory Requirements</h2><ul><li>Japanese proficiency (JLPT N1 preferred).</li><li>Previous experience in translation, interpretation, or localization is mandatory.</li><li>Minimum 1&ndash;2 years of experience in one of the following (Project Management, Project coordination , Operations , Account management or sales).</li><li>Excellent English (Full Professional Proficiency).</li><li>Ability to work Egypt time 2:00 AM &ndash; 11:00 AM.</li><li>Strong understanding of localization workflows.</li><li>Familiarity with CAT tools (Trados, MemoQ, XTM, etc.).</li></ul><h2 class="jobSectionHeader">
Preferred Qualifications</h2>
<ul><li>Experience handling Japanese accounts or projects.</li></ul>
<ul><li>Strong organizational and multitasking skills.</li></ul>
<ul><li>High attention to detail and quality control.</li></ul>
<ul><li>Effective communication with multicultural clients.</li></ul>
<ul><li>Ability to work independently under pressure.</li></ul>
<ul><li>Bachelor&rsquo;s degree in Languages, Translation, or related fields.</li></ul><h2 class="jobSectionHeader">
What We Are Offering:</h2><ul><li>Competitive salary.</li><li>Attractive benefits package.</li><li>Global exposure &amp; career growth.</li><li>Continuous learning &amp; development opportunities.</li><li>Supportive, multicultural work environment.</li></ul> 
If you&rsquo;re passionate about project management and fluent in Japanese, we&rsquo;d love to hear from you!</div>

Japanese Project Manager-Egypt Based (Asia Working Hours)

Ramtrade

We&rsquo;re Hiring: HR Business Partner (Manager LevelSheikh Zayed &ndash; 6th of October CityA leading HR &amp; Strategy Consulting Firm is expanding its People &amp; Culture Consulting Division and is seeking a highly experienced HR Business Partner to join our team.If you are passionate about partnering with business leaders, driving organizational impact, and delivering strategic HR solutions, this role is for you.Key Responsibilities<ul><li>Act as the main HR Business Partner for assigned client organizations</li><li>Lead the full HR lifecycle and ensure seamless execution of all HR processes</li><li>Provide strategic HR advisory to client leadership teams</li><li>Support organizational development, workforce planning, and restructuring projects</li><li>Lead recruitment and selection for key roles</li><li>Develop and implement performance management systems (KPIs, competencies, evaluation frameworks)</li><li>Conduct job analysis and develop job descriptions</li><li>Drive culture transformation, engagement, and change management initiatives</li><li>Deliver HR analytics and data-driven HR insights</li><li>Ensure compliance with labor laws and HR best practices</li><li>Coach and mentor junior HR specialists</li><li>Collaborate with consulting teams to deliver integrated HR solutions</li></ul>Qualifications &amp; Requirements<ul><li>8&ndash;12 years of solid HR Generalist / HRBP experience</li><li>Strong background in Organizational Development and restructuring</li><li>Experience supporting clients or project-based HR assignments</li><li>HR Diploma or HR Certification (CIPD/SHRM is a plus)</li><li>Deep understanding of KPIs, competencies, job analysis, and performance systems</li><li>Strong communication, presentation, and stakeholder management skills</li><li>Strategic thinker with hands-on execution capability</li><li>Preferably based in Sheikh Zayed / 6th of October City</li><li>Fluent English; experience with international teams is a plus</li></ul>What We Offer<ul><li>Supportive, professional, and growth-focused work environment</li><li>Exposure to diverse industries and major transformation initiatives</li><li>Competitive salary + Quarterly KPIs bonus</li><li>Medical &amp; Social Insurance</li><li>Opportunity to shape HR strategies for leading organizations</li></ul>Interested candidates can send their CVs to:Talenhr5@outlook.comJoin us and become the strategic HR partner trusted by top-tier organizations!#HR #HRBP #HRBusinessPartner #OrganizationalDevelopment #Restructuring #PerformanceManagement #KPIs #HRJobs #Hiring #SheikhZayed #OctoberCityJob Type: Full-timePay: Up to E&pound;25,000.00 per month

Human Resources Business Partner

Khazna Tech

<div>Company Description 
Khazna was founded in 2019 with a mission to improve the financial well-being of the underbanked, who have little access to formal financial services by providing access to convenient, effective, and secure smartphone-based financial services. Khazna has received the Central Bank of Egypt&rsquo;s first prepaid card license and aims to become the go-to specialized bank for underbanked mid-to-low-income consumers across the Middle East. In the next phase of its journey, Khazna is looking to continue scaling up its operations in Egypt and to launch its operations in Saudi Arabia.
We are consistently on the lookout for rock stars to help us solve for financial inclusion. 
Job Description 
We&rsquo;re seeking a visionary Talent Acquisition Manager to be at the heart of our growth story. You&rsquo;ll develop and execute innovative talent acquisition strategies that align with our goals and culture, directly impacting our success by attracting, recruiting, and retaining top talent across all levels. Leading all employer branding activities, you&rsquo;ll ensure we are recognized as an employer of choice, driving our mission forward with a dynamic and proactive approach. 
What'll you do?<ul><li>
Develop and implement effective policies and processes for the talent acquisition function.</li><li>
Stay updated with market trends to ensure competitive positioning in talent acquisition.</li><li>
Enhance and maintain the company&rsquo;s employer brand to attract top talent.</li><li>
Plan and execute participation in job fairs and recruitment events.</li><li>
Build and maintain a robust pipeline for critical and hard-to-fill roles.</li><li>
Regularly review KPIs to assess and improve recruitment effectiveness.</li><li>
Create and manage dashboards to track recruitment metrics and performance.</li><li>
Identify and attract candidates who fit the company culture.</li><li>
Bring in talent that will drive and accelerate the company&rsquo;s growth.</li><li>
Source, screen, and interview candidates when needed.</li><li>
Partner with hiring managers to understand their hiring needs and timelines.</li><li>
Create a positive candidate experience.</li></ul> 
Qualifications<ul><li> 
Hungry, Humble, and People smart</li><li>
Bachelor&rsquo;s degree in HR, Business Administration, or a related field.</li><li>
Experience in Tech is preferred.</li><li>
Certification in psychometric Assessments is a Plus.</li><li>
Experience in employer branding and participating in job fairs.</li><li>
Demonstrated ability to set and manage recruitment KPIs and dashboards.</li><li>
Experience in building and managing talent pipelines for critical roles.</li><li>
Proficiency in applicant tracking systems (ATS)</li></ul></div>

Talent Acquisition Manager

Rackspace Technology

<div>
 Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We&rsquo;ve evolved Fanatical Support to encompass the entire customer journey &mdash; providing Fanatical Experience&trade; from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.
 
 
 The Professional Services team delivers a wide range of projects for both clients and business partners. The Professional Services Engagement Manager (Project Manager) will build and maintain a solid working relationship with coworkers and clients, from pre-sales efforts to project delivery. You will motivate engineering teams and customers&rsquo; technology executives, acting as Scrum Master and the central point of contact for all parties to orchestrate technical delivery. The ability to manage customer expectations and establish long-term partnerships by delivering complex projects effectively, on time, on budget, and according to agreed-upon scope, is critical to this role.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 <ul>
 <li>
 Hands-on project management, including initiation, planning, and execution of projects and account-related activities, facilitating resolution of issues and roadblocks
 </li>
 <li>
 Drive key decisions across projects, manage customer expectations, present and interface with project sponsors, and communicate trade-offs and risks
 </li>
 <li>
 Effectively leverage Agile principles, coaching and training technical project and customer team members on best practices
 </li>
 <li>
 Continue maintaining relationships with customer contacts in collaboration with sales, during and beyond project delivery
 
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Applicants must have a Bachelor's degree in Computer Science, Software Engineering, or a related field"
 </li>
 <li>
 Proven hands-on experience (ideally 3+ years) with cloud migration
 </li>
 <li>
 Proven experience of managing projects through a full lifecycle, ideally within a service delivery / consultancy environment
 </li>
 <li>
 At least 3 years of hands-on Agile experience, acting as Scrum Master
 </li>
 <li>
 Extensive knowledge of project management disciplines, methodologies, best practices, and tools
 </li>
 <li>
 Strong communication skills; experience presenting to executives
 </li>
 <li>
 Customer-facing consulting experience or experience delivering technology services projects
 </li>
 <li>
 Familiarity with cloud technologies, software development, networking infrastructure, data, and/or security
 </li>
 <li>
 Technical background (software development/engineering, database/system design, IaaS)
 </li>
 <li>
 Self-starter with results oriented, proactive management approach
 </li>
 <li>
 Ability to learn on the job quickly and desire to develop expertise in AWS
 </li>
 <li>
 Ability to work in a fast-paced consulting environment and collaborate effectively as a team member
 </li>
 <li>
 Applicants must be willing to work Mon-Fri &amp; hours which match US timezones as many of the projects will be with US based customers
 
 
 
 </li>
 </ul>
 
 About Rackspace Technology
 
 
 
 We are the multicloud solutions experts. We combine our expertise with the world&rsquo;s leading technologies &mdash; across applications, data and security &mdash; to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
 
 
 
 More on Rackspace Technology
 
 
 
 Though we&rsquo;re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
 
 
</div>

Engagement Manager

<div><div><div>We are looking for a Technical Delivery Manager to lead the planning and delivery of cloud and infrastructure projects. You&rsquo;ll coordinate cross-functional teams, track progress, and ensure projects are delivered on time, while providing technical oversight and guidance.</div></div>
<div><div><h3 class="jobSectionHeader">Key Responsibilities:</h3><ul><li><ul><li>
Lead the delivery of cloud and infrastructure programs, including public cloud platforms (AWS, Azure, GCP), CI/CD pipelines, developer platforms, databases, and analytics systems.</li><li>
Develop and maintain project plans, roadmaps, and milestones, ensuring smooth execution across multiple teams.</li><li>
Track progress, highlight risks, and coordinate solutions for blockers and dependencies.</li><li>
Work closely with engineering and leadership teams to align priorities and clarify technical requirements.</li><li>
Ensure delivery follows Agile practices, cloud governance, and release management standards.</li><li>
Provide actionable insights via JIRA/Atlassian dashboards, KPIs, and reports.</li><li>
Support adoption of DevOps practices, Infrastructure as Code (IaC), and cloud best practices across teams.</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader">Skills &amp; Qualifications</h3><ul><li><ul><li>
5+ years of experience in technical program or project management, preferably in cloud, platform, or infrastructure teams.</li><li>
Proven ability to manage end-to-end delivery of complex technical programs.</li><li>
Hands-on understanding of cloud platforms, CI/CD pipelines, developer platforms, and modern infrastructure concepts.</li><li>
Proficiency with JIRA/Atlassian tools for planning, reporting, and dashboards.</li><li>
Strong organizational, multitasking, and problem-solving skills.</li><li>
Excellent communicator capable of engaging engineers, teams, and executives.</li></ul></li></ul></div></div>
<div><div>#LI-JB2</div><div>
#LI-Remote</div><div></div><div> 
About Rackspace Technology</div><div>
We are the multicloud solutions experts. We combine our expertise with the world&rsquo;s leading technologies &mdash; across applications, data and security &mdash; to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.</div><div></div><div> 
</div><div>
More on Rackspace Technology</div><div>
Though we&rsquo;re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.</div></div>
<div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

Technical Delivery Manager – Public Cloud

TaskUs

<div>
 
 Job Description
 
 
 
 
 
 About TaskUs:
 
 
 TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
 
 
 The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
 
 
 It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
 
 
 
 
 What We Offer:
 
 
 At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
 
 
 So what does an
 
 Operations Manager
 
 really do?
 
 
 Think of yourself as a leader and the master of your department, so not just anyone is qualified for this role!
 
 
 Here at TaskUs we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because it's time to imagine what it's like being an Operations Manager.
 
 
 Imagine yourself going to work with one thing on your mind: client satisfaction. As you tackle your new tasks for the day, you know that it will all lead to one thing that your department believes in: to provide the best possible customer experience to your clients.
 
 
 As you look at your tasks for the day, you know that as an Operations Manager , you need to constantly touch base with your Team Leaders. This includes not just your employees but also reviewing the data of their KPIs (AHT, CSAT, Service Levels). You must also coordinate with other departments because TaskUs as a whole is dependent on operations -- it is the heart of the business. You need to be able to solve problems especially with the struggle of moving one person from one campaign to another.
 
 
 As Operations Manager, you are also responsible for making sure that KPIs are being met consistently. You need to come up with ways in which to effectively make each employee reach their best potential. With this, you must also be creative because you need to devise effective plans on how to make each employee reach their target. As a leader, you must also gain the trust and respect of your employees because let's face it -- how can you lead when people don't believe you? You need to be able to reach out to them, drop by their workstations, have short chit-chats, and make them feel important. You need to be able to identify their strengths and weaknesses, take advantage of them and assign them tasks that will help them work on their weaknesses and showcase their talents. This way, you are able to manage relationships better and develop people at the same time.
 
 
 Do you have what it takes to become an Operations Manager?
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 Someone who already has the skills to even call themselves a Manager! In other words, someone who has at least three years of related working experience, preferably someone who already knows how the system works -- specializing in a customer experience operations and management.
 </li>
 <li>
 Someone who's responsible and has a good track record of meeting and delivering targets. Someone who can articulate him/herself well enough with others, like teammates and clients. We need someone who can multitask and work in a fast-paced environment . Someone who can lead and is great in analyzing situations and data .
 </li>
 <li>
 Fluent in English
 </li>
 <li>
 Good to have but not required: fluent in Spanish
 
 
 </li>
 </ul>
 
 
 How We Partner To Protect You:
 
 
 TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
 
 
 
 
 DEI:
 
 
 In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
 
 
 We invite you to explore all TaskUs career opportunities and apply through the provided URL
 
 https://www.taskus.com/careers/ .
 
 
 
 TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
 
 
 Req Id: R_2503_4164
 
 
 Posted At: Thu Mar 20 2025 00:00:00 GMT+0000 (Coordinated Universal Time)
</div>

Operations Manager

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