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hotel concierge

IHG Hotels & Resorts

<div><p>As a <b>Lobby Host</b> at InterContinental Abu Dhabi, you are the face and personality of the hotel lobby. Your role is to provide a gracious, warm, and engaging welcome to all guests, offering assistance, information, and personalized service to enhance their experience. You ensure the lobby area reflects the brand&rsquo;s luxury standards while proactively identifying guest needs, offering support, and creating memorable interactions throughout their stay. You will serve as a key connection between the guest and hotel departments, embodying the values of <b>True Hospitality</b> at all times.</p>
<p>
A little taste of your day-to-day:</p>
<p>
Every day is different, but you&rsquo;ll mostly do:</p>
Guest Engagement &amp; Experience:
<ul><li>Greet all guests warmly upon arrival and departure, maintaining eye contact and a professional, friendly demeanor.</li>
<li>Anticipate guest needs and proactively offer assistance (e.g. directions, amenities, transportation, services).</li>
<li>Recognize VIPs, repeat guests, and IHG One Rewards members, offering personalized welcomes and ensuring their preferences are acknowledged.</li>
<li>Assist with lobby-based guest needs, including directions to outlets, local area recommendations, and responding to inquiries.</li>
<li>Support Front Desk and Concierge teams by guiding guests to the appropriate services or staff members.</li>
</ul>Lobby Presence &amp; Ambience:
<ul><li>Maintain a visible presence in the lobby at all times, ensuring cleanliness, organization, and ambiance align with InterContinental brand standards.</li>
<li>Monitor guest flow, peak periods, and anticipate needs for additional support from other departments.</li>
<li>Report maintenance or housekeeping issues within the lobby area immediately for timely resolution.</li>
</ul>Communication &amp; Coordination:
<ul><li>Liaise with Front Office, Concierge, Bell Desk, Housekeeping, and F&amp;B teams to ensure seamless guest experiences.</li>
<li>Handle guest complaints or concerns calmly and professionally, escalating to management when necessary.</li>
<li>Support in handling guest arrivals and departures during peak times by assisting with greetings, room orientations, or luggage coordination.</li>
</ul>Brand Ambassador:
<ul><li>Represent InterContinental values, culture, and standards through every interaction.</li>
<li>Stay up to date with hotel services, promotions, outlet timings, and local area attractions.</li>
<li>Actively promote hotel facilities, dining options, and guest loyalty programs (e.g., IHG One Rewards).</li>
<li>Deliver small gestures of delight (welcome drinks, cultural greetings, personalized notes) to enhance the guest journey.</li>
</ul>
<p><b>What we need from you:</b></p>
Qualifications:
<ul><li>High school diploma or equivalent; hospitality or tourism diploma preferred.</li>
<li>Fluent in English (spoken and written); additional languages (Arabic, French, Russian, etc.) are a plus.</li>
</ul>Experience:
<ul><li>1&ndash;2 years of experience in a customer-facing or guest relations role, preferably within luxury hotels or hospitality.</li>
<li>Previous experience in Front Office, Concierge, or Lobby Hosting is highly desirable.</li>
</ul>Skills &amp; Attributes:
<ul><li>Impeccable grooming and professional appearance.</li>
<li>Outstanding interpersonal and communication skills.</li>
<li>Friendly, approachable, and confident personality.</li>
<li>Ability to remain calm under pressure and resolve guest concerns tactfully.</li>
<li>Multitasking and time management in a fast-paced lobby environment.</li>
<li>Deep passion for service excellence and guest satisfaction.</li>
</ul>
<p><b>What you can expect from us:
</b></p><p>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; impressive room discounts and some of the best training in the business.
</p><p>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
</p><p>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
</p><p>So, join us and you&rsquo;ll become part of our ever-growing global family.</p><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Lobby Host - InterContinental Abu Dhabi

Dusit

<div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<p>PRIMARY RESPONSIBILITIES</p>
<ul><li>Opens and closes the doors for guests of the hotel.</li><li>Greets arriving and departing guests using the Dusit Standard of greeting.</li><li>Call the attention of the Bell Service Agent to unload the luggage from the car of an arriving guest.</li><li>Unloads the luggage of guests until the Bellman brings them inside.</li><li>Ensures that the main entrance is manned at all times.</li><li>Assists guest in giving directions and information needed.</li><li>Maintain smooth flow of traffic at the front landing area.</li><li>Must have knowledge of the hotel facilities, activities and services.</li><li>Assist security by reporting undesirables or suspicious looking people within the hotel property.</li><li>Ensures the cleanliness of the Main Entrance and the Lobby area.</li><li>Ensures cleanliness of guest elevators and landing area and sees to it that all elevator buttons are working.</li><li>Assist guests in boarding elevators ensuring their safety.</li><li>Assist handicapped visitors and guest from the car into and out of the hotel.</li><li>Assists guests/patrons in hailing of taxis.</li><li>Assist guest in paging their drivers at the parking area.</li></ul>
<p>
ADMINISTRATIVE RESPONSIBILITIES</p>
<ul><li>Prepares reports on all accidents or unusual incidents in his area of responsibility.</li></ul>
<p>
COMMERCIAL RESPONSIBILITIES</p>
<ul><li>Communicates effectively with guests</li><li>To be a good sales person to promote hotel&rsquo;s image and business</li></ul>
<p>
HUMAN RESOURCES RESPONSIBILITIES</p>
<ul><li>Assists handicapped visitors and guests from bus/car into and out of the hotel.</li></ul>
<p>
RELATIONSHIP</p>
<ul><li>To be able to communicate with guests effectively and efficiently.</li></ul>
<p>
OTHERS</p>
<ul><li>Continuous learning through own IDP.</li><li>Any other duties as may be assigned by the superior.</li></ul>
<p>
ACCOUNTABILITIES</p>
<ul><li>Represents Dusit&rsquo;s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</li></ul>
<p>
COMPANY&rsquo;S CULTURE</p>
<ul><li>Communicate and fully embracing the Company&rsquo;s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. &ndash; &ldquo;Proud to belong and to contribute&rdquo;</li></ul>
<p>
CONFIDENTIALITY</p>
<ul><li>Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</li></ul>
<p>
JOB REQUIREMENTS
</p><ul><li>At least High Vocational diploma in any discipline.</li><li>Minimum of 1 year in Front Office or Bell Service experience in a similar capacity.</li><li>Ability to communicate basic English.</li><li>Possess professional disposition with good communication and interpersonal skills.</li><li>Physically strong. Ability to stand for a long period of time and lift luggage during the duty.</li></ul><br>
</div><div><div>
</div></div></div><div></div><div><div><div><h2 class="jobSectionHeader"><b>Information</b></h2><div>
<ul><div><div><div>Date Posted</div>
<div>October 7, 2025</div>
</div></div><div><div><div>Location</div>
<div><div>Dusit Thani Abu Dhabi
</div></div></div></div><div><div><div>Division</div>
<div><div><div>Rooms
</div></div></div></div></div><div><div><div>Minimum Experience</div>
<div>2 Year
</div></div></div><div><div><div>Qualification</div>
<div>Associate Degree
</div></div></div><div><div><div>Career Level</div>
<div>Others</div></div></div></ul></div></div></div></div></div>

Doorman

Dusit Thani Dubai

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 PRIMARY RESPONSIBILITIES
 <br/>
 <br/>
 <ul>
  <li>
   Opens and closes the doors for guests of the hotel.
  </li>
  <li>
   Greets arriving and departing guests using the Dusit Standard of greeting.
  </li>
  <li>
   Call the attention of the Bell Service Agent to unload the luggage from the car of an arriving guest.
  </li>
  <li>
   Unloads the luggage of guests until the Bellman brings them inside.
  </li>
  <li>
   Ensures that the main entrance is manned at all times.
  </li>
  <li>
   Assists guest in giving directions and information needed.
  </li>
  <li>
   Maintain smooth flow of traffic at the front landing area.
  </li>
  <li>
   Must have knowledge of the hotel facilities, activities and services.
  </li>
  <li>
   Assist security by reporting undesirables or suspicious looking people within the hotel property.
  </li>
  <li>
   Ensures the cleanliness of the Main Entrance and the Lobby area.
  </li>
  <li>
   Ensures cleanliness of guest elevators and landing area and sees to it that all elevator buttons are working.
  </li>
  <li>
   Assist guests in boarding elevators ensuring their safety.
  </li>
  <li>
   Assist handicapped visitors and guest from the car into and out of the hotel.
  </li>
  <li>
   Assists guests/patrons in hailing of taxis.
  </li>
  <li>
   Assist guest in paging their drivers at the parking area.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Administrative Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Prepares reports on all accidents or unusual incidents in his area of responsibility.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Commercial Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Communicates effectively with guests
  </li>
  <li>
   To be a good sales person to promote hotel&rsquo;s image and business
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Human Resources Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assists handicapped visitors and guests from bus/car into and out of the hotel.
   <br/>
   <br/>
  </li>
 </ul>
 RELATIONSHIP
 <br/>
 <br/>
 <ul>
  <li>
   To be able to communicate with guests effectively and efficiently.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Others
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Continuous learning through own IDP.
  </li>
  <li>
   Any other duties as may be assigned by the superior.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Accountabilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Represents Dusit&rsquo;s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Company&rsquo;s Culture
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Communicate and fully embracing the Company&rsquo;s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. &ndash; &ldquo;Proud to belong and to contribute&rdquo;
   <br/>
   <br/>
  </li>
 </ul>
 CONFIDENTIALITY
 <br/>
 <br/>
 <ul>
  <li>
   Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   At least High Vocational diploma in any discipline.
  </li>
  <li>
   Minimum of 1 year in Front Office or Bell Service experience in a similar capacity.
  </li>
  <li>
   Ability to communicate basic English.
  </li>
  <li>
   Possess professional disposition with good communication and interpersonal skills.
  </li>
  <li>
   Physically strong. Ability to stand for a long period of time and lift luggage during the duty.
  </li>
 </ul>
</div>


Hilton

<div><p>Bell Attendant (Russian Speaker) - Conrad Abu Dhabi Etihad Towers</p><p>
</p><p>Conrad Hotels &amp; Resorts is a luxury hotel brand that embodies the spirit and sophistication of each destination. Every Conrad hotel offers a distinctive experience, blending personalized service with modern elegance and cultural authenticity. At Conrad, we are dedicated to crafting memorable moments for our guests, and exceptional opportunities for our team members.</p><p>
A Bell Attendant is responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.<br>
<br>
<b>What will I be doing?</b><br>
</p><p>As a Bell Attendant, you will be responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:</p><ul><li>
Greet and escort arriving and departing guests to and from their accommodations</li><li>
Retrieve and transport guest luggage</li><li>
Inspect guest rooms and acquaint guests with these rooms and their features</li><li>
Respond to guest inquiries and requests in a timely, friendly and efficient manner</li><li>
Organize and store luggage, as needed, according to guidelines</li><li>
Assist in the maintenance, appearance and functionality of equipment</li></ul><p><b>
What are we looking for?</b><br>
</p><p>Bell Attendants serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:</p><ul><li>
Positive attitude and communication skills</li><li>
Ability to work flexible hours</li><li>
Ability to work under pressure</li><li>
Ability to work on own and as part of a team</li><li>
Commitment to respond to Guest requests and deliver high levels of service</li><li>
Excellent grooming standards</li></ul><p>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul><li>
Previous experience as a Bell person</li><li>
Previous experience working within a hotel</li></ul><p><b><br>
What will it be like to work for Hilton?</b><br>
</p><p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div><p></p>

Bell Attendant (Russian Speaker) - Conrad Abu Dhabi Etihad Towers

Mandarin Oriental Hotel Group

<div><p>Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Doorman to join our Concierge Team.</p>
<p>
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p>
<p>
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p>
<p>
Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city&rsquo;s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.</p>
<p><b>
About the job</b></p>
<p>
Based at the Emirates Palace Mandarin Oriental, Abu Dhabi within the Concierge Department, the Doorman is responsible for providing a friendly and caring welcome to all guests at the hotel entrance according to our service standards in order to ensure guest satisfaction. The Doorman reports to the Assistant Concierge Manager.</p>
<p><b>
As a </b><b>Doorman, you will be responsible for the following duties:</b></p>
<ul>
<li>Welcomes the guests upon their arrival in a friendly and caring manner according to the Emirates Palace Mandarin Oriental, Abu Dhabi standards and opens hotel door for all incoming guests.</li>
<li>Opens car door for all guests coming out of a taxi or car, aids with their luggage and brings it to the hotel in an efficient and timely manner to ensure guest satisfaction.</li>
<li>Handles guest requests in a polite and efficient manner such as calling a taxi or giving directions, refers requests to relevant staff if needed to ensure customer satisfaction.</li>
<li>Keeps abreast on hotel products and services as well as on tourist and business traveling information that may be of any interest to our guests.</li>
<li>Any other duties, which may be assigned to you from time to time as directed by your Supervisor or Manager.</li>
</ul>
<p><b>As </b><b>Doorman, we expect from you:</b></p>
<ul>
<li>Previous experience in the same role in luxury property, resort experience is a plus</li>
<li>Additional training or certification in hospitality, customer service, or security is an advantage</li>
<li>Basic proficiency in English (both spoken and written) is required; knowledge of additional languages is a plus</li>
<li>Excellent interpersonal and communication skills, problem solving, customer service and professional attitude</li>
<li>Ensures adherence to hotel safety protocols, including monitoring packages, vehicles, and luggage brought into the premises</li>
</ul>
<p><b>Our commitment to you
</b></p><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
<p><b>We&rsquo;re Fans. Are you?</b></p></div>

Hyatt

<div><div><p>Summary</p><div><p>
You will be responsible to provide an excellent and consistent level of service to your customers. The Bellman is responsible to contribute to the smooth and efficient running of the Concierge within the Rooms Division.</p></div></div><div><p>
Qualifications</p><div><p>
Minimum 1 year work experience hotel operations. Good customer service, communications and interpersonal skills are a must.</p></div></div></div>

BELLMAN

VENDOM COMPANY

<p><b>Description de l'offre</b></p><p>You will be responsible to provide an excellent and consistent level of service to your customers. The Bellman is responsible to contribute to the smooth and efficient running of the Concierge within the Rooms Division.</p><p><b>Profil recherch&eacute;</b></p><p>Minimum 1 year work experience hotel operations. Good customer service, communications and interpersonal skills are a must.</p><p>For any application, please forward your updated CV.</p><p>Finally, JOIN US on the network www.vendomtalents.com to discover all our daily updates in luxury hospitality: France, Benelux, Spain, Portugal, North Africa, United Kingdom, Indian Ocean and soon the Middle East.</p><p>Job Type: Full-time</p>

Bellman (w/m)

Explore 137+ Hotel concierge in Abu Dhabi this October. Find roles across top companies and apply now to boost your career.

137 hotel concierge jobs IN Abu Dhabi

Lobby Host - InterContinental Abu Dhabi

Doorman

Doorman

Bell Attendant (Russian Speaker) - Conrad Abu Dhabi Etihad Towers

Doorman

BELLMAN

Bellman (w/m)