housekeeping manager

assistant manager - front office Jobs in Istanbul

assistant manager - front office

assistant residences manager Jobs in Istanbul

assistant residences manager

country operations manager Jobs in Istanbul

country operations manager

facilities operation leader Jobs in Istanbul

facilities operation leader

hotel operations manager

Holiday Inn Istanbul Old City

<div>
 <p>
  <strong>
   Company Description
  </strong>
 </p>
 <p>
  Senator Hotels Group partners with world-renowned hospitality brands such as IHG and Marriott to operate and manage exceptional hotels across multiple markets. Committed to excellence, we focus on delivering outstanding guest experiences and maintaining the highest standards of quality, service, and operational performance throughout our portfolio.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Description
  </strong>
 </p>
 <p>
  We are seeking an accomplished and highly motivated Hotel Operations Manager to join our team at Holiday Inn Istanbul Old City, located in Fatih, Istanbul. This is a full-time, on-site leadership role responsible for directing all aspects of daily hotel operations, ensuring superior guest satisfaction, and driving overall operational success.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The Hotel Operations Manager will:
  </strong>
 </p>
 <p>
  &bull;	Oversee guest services and coordinate seamlessly across departments&mdash;including Front Office, Housekeeping, Technical Staff and Food &amp; Beverage.
 </p>
 <p>
  &bull;	Lead staff training and development programs to uphold service excellence.
 </p>
 <p>
  &bull;	Implement strategies that enhance efficiency, quality, and financial performance.
 </p>
 <p>
  &bull;	Report directly to the Board, playing a key role in shaping operational direction and maintaining brand alignment.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <p>
  &bull;
  <span>
   Minimum of 5 years&rsquo; experience as a General Manager or Operations Manager in an hotel with strong guest satisfaction, preferably within an IHG, an Accor or a Marriott Hotel
  </span>
 </p>
 <p>
  &bull;	Strong focus on Customer Service and Guest Satisfaction
 </p>
 <p>
  &bull;	Excellent Communication and Interpersonal skills
 </p>
 <p>
  &bull;	Experience in Self / Staff Training and Development
 </p>
 <p>
  &bull;	Ability to thrive in a fast-paced, high-performance environment
 </p>
 <p>
  &bull;	Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or a related field
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Performance Indicators (KPIs)
  </strong>
 </p>
 <p>
  &bull;	Quarterly Heartbeat Survey Analysis: Measure and improve employee engagement to build a motivated, high-performing team.
 </p>
 <p>
  &bull;	Online Reputation Management: Monitor, maintain, and elevate guest reviews across IHG Heartbeat, OTAs (Online Travel Agencies) and platforms such as Google and TripAdvisor.
 </p>
 <p>
  &bull;	Staff Development &amp; Retention: Drive continuous education and professional growth initiatives to enhance performance and reduce turnover.
 </p>
</div>


Hotel Operations Manager

Hilton

<div>
 An Guest Operations Manager is responsible for ensuring all operations and guest service functions are carried out to deliver an excellent guest experience while working across departments to ensure well executed events.
 <br/>
 <br/>
 <strong>
  What will I be doing?
  <br/>
  <br/>
 </strong>
 As an Guest Operations Manager, you will be responsible for ensuring all operations and guest service functions are carried out to deliver an excellent guest experience. An Guest Operations Manager will also be required to liaise with the Operation and Maintenance teams to ensure well executed events. Specifically, you will be responsible for performing the following tasks to the highest standards:
 <br/>
 <br/>
 <ul>
  <li>
   Ensure all operations and guest service functions are carried out as per the guest's instructions, with efficient use of resources and technical equipment
  </li>
  <li>
   Ensuring all departments are kept informed of guest needs and feedback
  </li>
  <li>
   Support Operations Management team to respond immediately to changes received
  </li>
  <li>
   Ensure high levels of communication are maintained between the Operations Department and other departments
  </li>
  <li>
   Assist in ensuring all function spaces are well maintained and complete monthly maintenance checks of all function spaces with the Operations Manager; develop maintenance program with in-house technicians and contractors
  </li>
  <li>
   Liaise daily with the engineering department to ensure equipment is in place and provide feedback on overall performance and availability
  </li>
  <li>
   Ensure relevant members of the team are fully trained in all aspects of the job i.e. technical equipment, knowledge of space and food offerings etc.), and that ongoing training is in place
  </li>
  <li>
   Guest Operations Manager with training needs and development
  </li>
  <li>
   Maintain good communication and work relationships in all hotel areas
  </li>
  <li>
   Ensure that staffing levels are maintained
  </li>
  <li>
   Comply with hotel security, fire regulations and all health and safety legislation
  </li>
  <li>
   Be environmentally aware
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What are we looking for?
  <br/>
  <br/>
 </strong>
 An Guest Operations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 <br/>
 <br/>
 <ul>
  <li>
   Customer Service experience in supervisory or higher capacity
  </li>
  <li>
   Ability to listen and respond to demanding guest needs
  </li>
  <li>
   Excellent leadership skills
  </li>
  <li>
   Excellent interpersonal and communication skills
  </li>
  <li>
   Accountable and resilient
  </li>
  <li>
   Committed to delivering high levels of customer service
  </li>
  <li>
   Ability to work under pressure
  </li>
  <li>
   Flexibility to respond to a range of different work situations
  </li>
  <li>
   Excellent grooming standards
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 <br/>
 <br/>
 <ul>
  <li>
   Previous experience in similar role
  </li>
  <li>
   A degree or diploma in Hotel Management or equivalent
  </li>
  <li>
   Passion for delivering exceptional levels of guest service
  </li>
  <li>
   High level of IT proficiency
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What will it be like to work for Hilton?
  <br/>
  <br/>
 </strong>
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 <br/>
 <br/>
 <strong>
  Work Locations
  <br/>
  <br/>
 </strong>
 Hampton by Hilton Zeytinburnu
 <br/>
 <br/>
 <strong>
  Schedule
  <br/>
  <br/>
 </strong>
 Full-time
 <br/>
 <br/>
 <strong>
  Brand
  <br/>
  <br/>
 </strong>
 Hampton by Hilton
 <br/>
 <br/>
 <strong>
  Job
  <br/>
  <br/>
 </strong>
 Guest Services, Operations, and Front Office
</div>


Guest Operations Manager

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25166174<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>The St. Regis Istanbul, Mim Kemal Oke Cad No 35, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34367<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Supporting Property Operations and Guest Relations Needs</b></p>
<ul><li>Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li></ul>
<ul><li>Communicates any variations to the established norms to the appropriate department in a timely manner.</li></ul>
<ul><li>Sends copy of MOD report to all departments on a daily basis.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul><p><br>
</p><p><b>Supporting Profitability Goals</b></p>
<ul><li>Understands and complies with loss prevention policies and procedures.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li></ul><p><br>
</p><p><b>Managing the Guest Experience</b></p>
<ul><li>Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Provides immediate assistance to guests as requested.</li></ul>
<ul><li>Serves as a leader in displaying outstanding hospitality skills.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Ensures employees understand customer service expectations and parameters.</li></ul>
<ul><li>Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans to improve guest satisfaction.</li></ul>
<ul><li>Records guest issues in the guest response tracking system.</li></ul><p><br>
</p><p><b>Assisting Human Resources Activities</b></p>
<ul><li>Participates as needed in the investigation of employee and guest accidents.</li></ul>
<ul><li>Observes service behaviors of employees and providing feedback to individuals.</li></ul>
<ul><li>Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul>
<ul><li>Ensures employees are cross-trained to support successfully daily operations.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li></ul>
<ul><li>Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Duty Manager

<div><b>Additional Information</b><br>
<b>Job Number</b>25163136<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>Sheraton Istanbul City Center, Haci Ahmet Mah, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34440<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Serves as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Monitoring Property Operations</b></p>
<ul><li>Monitors and ensures compliance with all Guidelines to Operations.</li></ul>
<ul><li>Ensures all employees are in proper uniform and are properly groomed (grooming standards in employee handbook).</li></ul>
<ul><li>Ensures employees are working in a safe environment.</li></ul>
<ul><li>Manages all period-end inventories.</li></ul><p><br>
</p><p><b>Supporting Profitability and Revenue Goals</b></p>
<ul><li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li></ul>
<ul><li>Assists in the response and resolution of all guest issues received directly from guests or from Guest Relations.</li></ul>
<ul><li>Assists accounts receivable clerk in all aspects of job and in keeping all invoices due below 60 days.</li></ul>
<ul><li>Monitors that the supervisor is researching/processing all chargebacks and rebates on a timely basis.</li></ul>
<ul><li>Administers plans and actions to keep chargebacks and rebates to a minimum.</li></ul>
<ul><li>Ensures all employees are adhering to proper cash handling procedures and monitors overage/shortages.</li></ul>
<ul><li>Manages employee hours.</li></ul>
<ul><li>Works with the leadership team of the property to identify and implement action plans to prevent the reoccurrence of guest issues.</li></ul><p><br>
</p><p><b>Supporting Human Resources Activities</b></p>
<ul><li>Promotes participation in property safety-related programs.</li></ul>
<ul><li>Monitors employee attendance and records absences/tardiness.</li></ul>
<ul><li>Promotes teamwork and employee morale.</li></ul>
<ul><li>Keeps employees informed regarding new operational procedures, standards, or programs.</li></ul>
<ul><li>Assists supervisors in handling employee performance issues (e.g., performance reviews, counseling, and recommendations).</li></ul>
<ul><li>Ensures all employees have complete knowledge of emergency procedures.</li></ul>
<ul><li>Encourages employee relations through gifts, parties, outings.</li></ul>
<ul><li>Creates incentives that will promote better service and profit for the property.</li></ul>
<ul><li>Assists operations manager in processing employee payroll weekly.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Night Manager I

Optylon Krea

<div>
 <p>
  <strong>
   Optylon Krea
  </strong>
  is a leading real estate development and investment management firm with two decades of industry leadership, managing assets worth &euro;1.8 billion across Portugal and Turkey. Our strategic investment advisory services and innovative approach position us at the forefront of the market.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Our portfolio includes
  <strong>
   LovelyStay
  </strong>
  , Portugal's leading tourism accommodation manager, and
  <strong>
   Ando Living
  </strong>
  , our premium serviced residences brand. LovelyStay combines cutting-edge technology with a dedicated international team to provide unique and efficient lodging experiences. Ando Living sets new standards in hospitality with properties in Portugal, Turkey, and soon in vibrant cities like Madrid, Paris, and London. Our focus on innovation, transparency, and growth, combined with our commitment to continuous improvement and a collaborative spirit, drives our success!
 </p>
 <p>
  <br/>
 </p>
 <p>
  As
  <strong>
   Operations Manager
  </strong>
  , you will be responsible for ensuring the flawless day-to-day operation of Ando Living units in Istanbul, Turkey. You will uphold and elevate brand standards, lead operational excellence, and support the launch of new projects in close collaboration with headquarters and cross-functional teams.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Oversee and guarantee seamless operations across all Ando Living units, ensuring high-quality service for both guests and owners.
  </li>
  <li>
   Prepare and manage the Profit &amp; Loss (P&amp;L) statements for each Ando Living project, ensuring financial targets are met and maintaining full accountability for both revenue generation and cost control.
  </li>
  <li>
   Assure compliance with Ando Living brand standards and operational procedures.
  </li>
  <li>
   Prepare, plan, and supervise the launch of new Ando Living projects within the country.
  </li>
  <li>
   Monitor and resolve guest and owner complaints, ensuring final satisfaction and service recovery.
  </li>
  <li>
   Oversee relationships with external service providers (e.g., cleaning, maintenance, security), ensuring quality, cost-efficiency, and contract compliance.
  </li>
  <li>
   Lead, manage, and motivate a dedicated team, fostering a culture of excellence, efficiency, ethics, and integrity.
  </li>
  <li>
   Design and implement training programs to upskill staff and reinforce brand standards.
  </li>
  <li>
   Define and monitor operational KPIs to track performance, identify trends, and drive continuous improvement.
  </li>
  <li>
   Ensure all units comply with local health, safety, and legal regulations, conducting regular audits and implementing corrective actions.
  </li>
  <li>
   Collaborate directly with headquarters to support future project developments.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Profile:
  </strong>
 </p>
 <ul>
  <li>
   Proven experience in hospitality operations or property management.
  </li>
  <li>
   Strong leadership and team management capabilities.
  </li>
  <li>
   Excellent problem-solving and communication skills.
  </li>
  <li>
   Detail-oriented with a passion for service excellence.
  </li>
  <li>
   Comfortable working in a dynamic, fast-paced environment.
  </li>
  <li>
   <strong>
    Fluent in English
   </strong>
   ; other languages are a plus.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Note:
  </strong>
  Please make sure to upload your CV in
  <strong>
   English
  </strong>
  , so we can properly review your application.
 </p>
 <p>
  <br/>
 </p>
 <p>
  ANDO Living Group is committed to the principles of equality and non-discrimination in access to employment. The Group values the diversity of the people it employs and provides equal opportunities and equal treatment in access to employment and does not discriminate or deprive any person of their rights based on, for example, reduced capacity to work, disability, or chronic illness. ANDO Living Group fosters a diverse work environment where individual differences are recognized, respected, and valued to develop everyone's full potential and make use of their personal and professional talents and strengths.
 </p>
</div>


Operations Manager - Hospitality

<div><b>Additional Information</b><br>
<b>Job Number</b>25171870<br>
<b>Job Category</b>Human Resources<br>
<b>Location</b>JW Marriott Hotel Istanbul Marmara Sea, Atakoy 2-5-6 Kisim Mah Rauf Orbay Caddesi No 2/1 L B, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34158<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<div><p><br>
</p><div>
</div><i>Marriott International olarak, kap&#305;s&#305; herkese a&ccedil;&#305;k ve f&#305;rsata eri&#351;im imk&acirc;n&#305; sunan bir e&#351;it f&#305;rsat i&#351;vereni olmaya kararl&#305;y&#305;z. &Ccedil;al&#305;&#351;ma arkada&#351;lar&#305;m&#305;z&#305;n, &ouml;zg&uuml;n arka planlar&#305;na de&#287;er verilen ve ge&ccedil;mi&#351;leriyle birlikte kabul g&ouml;rd&uuml;kleri bir i&#351; ortam&#305;n&#305; etkin bir &#351;ekilde te&#351;vik ediyoruz. En g&uuml;&ccedil;l&uuml; yan&#305;m&#305;z, &ccedil;al&#305;&#351;ma arkada&#351;lar&#305;m&#305;z&#305;n beraberlerinde getirdikleri zengin k&uuml;lt&uuml;r, yetenek ve deneyimlerdir. Ki&#351;inin engellilik durumuna, askerlik durumuna veya y&uuml;r&uuml;rl&uuml;kteki yasalarla korunan di&#287;er durumlara dayal&#305; ayr&#305;mc&#305;l&#305;k da d&acirc;hil olmak &uuml;zere, her t&uuml;rl&uuml; ayr&#305;mc&#305;l&#305;&#287;a kar&#351;&#305;y&#305;z.</i>
<p></p><p>Marriott Hotels, d&uuml;nyan&#305;n d&ouml;rt bir yan&#305;nda al&#305;&#351;ageldi&#287;iniz rahatl&#305;&#287;&#305; sa&#287;lamaya devam ederken her f&#305;rsatta yenilik&ccedil;i yakla&#351;&#305;m&#305;n&#305; s&uuml;rd&uuml;r&uuml;yor ve misafirperverlik sanat&#305;n&#305; daha da geli&#351;tirmeye &ccedil;al&#305;&#351;&#305;yor. Bir Marriott Hotels &ccedil;al&#305;&#351;an&#305; olarak, ya&#351;ayan miras&#305;m&#305;z&#305; destekleyip geli&#351;tiren, d&uuml;&#351;&uuml;nceli, samimi ve gelece&#287;e bakan bir hizmet anlay&#305;&#351;&#305;yla &quot;M&uuml;kemmel Misafirperverlik. Her Zaman&quot; s&ouml;z&uuml;n&uuml; yerine getirmeye yard&#305;mc&#305; olursunuz. Sizi d&uuml;nya genelinde misafirperverlikle e&#351; anlaml&#305; olan Marriott Hotels'de bir kariyer ke&#351;fetmeye davet etmekten gurur duyuyoruz. Marriott Hotels'e kat&#305;larak, Marriott International &ccedil;at&#305;s&#305; alt&#305;ndaki bir markalar portf&ouml;y&uuml;ne kat&#305;l&#305;rs&#305;n&#305;z. &#304;&#351;inizi en iyi &#351;ekilde yapabilece&#287;iniz yeri <b>tercih edin</b>, amac&#305;n&#305;z&#305; ger&ccedil;ekle&#351;tirmeye <b>ba&#351;lay&#305;n</b>, m&uuml;kemmel bir k&uuml;resel ekibin &uuml;yesi <b>olun</b> ve hayallerinize ula&#351;may&#305; <b>ba&#351;ar&#305;n</b>.<br>
</p><div>
<br>
JW Marriott, Marriott International'&#305;n l&uuml;ks portf&ouml;y&uuml;n&uuml;n bir par&ccedil;as&#305;d&#305;r ve d&uuml;nyan&#305;n d&ouml;rt bir yan&#305;ndaki &#351;ehirlerde ve farkl&#305; tatil yerlerinde 100'&uuml; a&#351;k&#305;n harika tesisten meydana gelir. JW, &ccedil;al&#305;&#351;anlar&#305;m&#305;z&#305;n &ouml;nce geldi&#287;ine inan&#305;r. &Ccedil;&uuml;nk&uuml; siz mutlu olursan&#305;z misafirlerimiz de mutlu olur. JW Marriott &ccedil;al&#305;&#351;anlar&#305; kendinden emin, yenilik&ccedil;i, samimi ve yarat&#305;c&#305;d&#305;r. Markayla ayn&#305; ad&#305; ta&#351;&#305;yan &#351;irketin kurucusu J.Willard Marriott'&#305;n miras&#305;n&#305;n ta&#351;&#305;y&#305;c&#305;s&#305;d&#305;r. Otellerimiz, bir toplulu&#287;un par&ccedil;as&#305; olaca&#287;&#305;n&#305;z ve farkl&#305; k&uuml;lt&uuml;rlerden i&#351; arkada&#351;lar&#305;ndan olu&#351;an bir grupla ger&ccedil;ek bir yol arkada&#351;l&#305;&#287;&#305;n&#305;n tad&#305;n&#305; &ccedil;&#305;karaca&#287;&#305;n&#305;z benzersiz bir i&#351; deneyimi sunuyor. JW; e&#287;itim, geli&#351;im, takdir f&#305;rsatlar&#305; ve en &ouml;nemlisi, b&uuml;t&uuml;nc&uuml;l mutlulu&#287;a odakl&#305;, tutkular&#305;n&#305;z&#305;n pe&#351;inden gidebilece&#287;iniz l&uuml;ks bir ortam vadediyor. Misafirlere son derece &ouml;zenli davranmak, &ccedil;al&#305;&#351;anlar&#305;m&#305;za g&ouml;sterdi&#287;imiz &ouml;zenle ba&#351;lar. &#304;&#351;te JW Treatment&trade; budur. JW Marriott'a kat&#305;larak, Marriott International &ccedil;at&#305;s&#305; alt&#305;ndaki bir markalar portf&ouml;y&uuml;n&uuml;n par&ccedil;as&#305; olursunuz. &#304;&#351;inizi en iyi &#351;ekilde yapabilece&#287;iniz yeri <b>tercih edin</b>, amac&#305;n&#305;z&#305; ger&ccedil;ekle&#351;tirmeye <b>ba&#351;lay&#305;n</b>, m&uuml;kemmel bir k&uuml;resel ekibin &uuml;yesi <b>olun</b> ve hayallerinize ula&#351;may&#305; <b>ba&#351;ar&#305;n</b>.</div></div></div><p></p>

AsstMgr-Training

DoubleTree by Hilton

<div><h2 class="jobSectionHeader"><b>Job Description</b></h2><div>
DoubleTree by Hilton Istanbul Gayrettepe is a 5-star hotel located on B&uuml;y&uuml;kdere Street in the Gayrettepe neighborhood of &#350;i&#351;li, Istanbul. With its modern design, comfortable rooms, and extensive amenities, it offers guests an unforgettable experience.<br>
<br>
We are looking for the <b>Commercial Manager</b> for this unique property<br>
<br>
<b>What will I be doing?</b><br>
The Commercial Manager is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance of the hotel.<br>
This role will drive the planning and execution of the commercial strategy and activity through supporting the Revenue management team, Sales, Group, Conference and Events and Marketing teams, through working effectively with area support teams. The Commercial Manager is a role model for the commercial community and develops teams and individuals in these functions whilst being a member of Hotel Executive Committee, and a key business partner to the Hotel General Manager.<br>
The Commercial Manager&rsquo;s role is key to seize new opportunities through strong customer relations and works as an Ambassador for the company with our Owners and Key Stakeholders.The role ensures that commercial management strategies are set for all revenue streams and that all systems are used to their full potential to yield the highest possible amount of revenue from all available space, whether in Rooms, Meeting Space, outlets or other revenue departments.
<br>
The Commercial Manager will perform the following tasks to the highest standards:
<br>
<ul><li>Evaluate accurately hotel market mix and revenue forecasts</li>
<li>Review and analyse, in a proactive manner, rate &amp; inventory management and strategy effectiveness</li>
<li>Lead effective efforts to coordinate strategies for group sales and to optimise conversion</li>
<li>Provide guidance for local marketing initiatives Communicate Revenue Management Standards and best practices</li>
<li>Develops short, medium and long-term strategies for hotels through the &ldquo;Commercial Focus&rdquo; matrix and provide consultative support to other commercial support functions</li>
<li>Make recommendations to take full advantage of revenue opportunities</li>
<li>Train and guide reporting Head of Departments and team members to understand key selling strategies and revenue management, including new tools, Key Performance Indicator (KPIs) tracking Coach and develop the hotel-based Commercial Team, through objectives setting, personal development and succession plans</li>
<li>Prepare, analyse and write reports to outline business progress and opportunities</li>
<li>Assist with the account diagnostics process and validate conclusions for negotiated business and on-line sales strategies</li>
Evaluate market demand by utilising available reports <li>- both internal and external, including market share, market conditions, competitive pricing</li>
<li>Generate periodic updates on transient booking patterns</li>
<li>Recruiting, manage, train and develop the Commercial team</li>
<li>Directly accountable for driving the Top line Budget and Forecast by implementing a commercial strategy and business plan through to execution using the Hilton Commercial Focus process and all available business tools and intelligence available.</li>
<li>Deliver as a minimum the budgeted revenues across all revenue streams,</li>
<li>To include but not limited; All Rooms, GC&amp;E, F&amp;B, Leisure and Spa with a control on cost of sale, route to market, channel shift and marketing / Ecommerce opportunities.</li>
<li>Work with the GM, Finance and Operations Director to ensure profits are maximized in line with TGOP and EBITDA targets set.</li>
<li>Ensure Business Review Guidelines (current to + 5 years) all Pricing &amp; Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share.</li>
<li>Support various On Property, RDOS&rsquo;s, and Area Marketing teams in coordinating hotel level marketing, sales and public relations activities.</li>
<li>Liaise with regional support and brand teams to provide maximum benefit to hotel performance.</li>
<li>Support the Cluster Revenue Managers/On Property Revenue Manager and RMCC to establish an optimal mix, review and validate forecasts, develop strategies for different demand periods, and review and approve retail and group pricing strategies.</li>
<li>Develop and maintain strong relationships with all stakeholders, owners, hotel teams, Hilton matrix support teams to ensure commercial benefits of the hotel.</li>
<li>Liaise with VP of Operations, presents commercial strategies to Regional Team and key stakeholders.</li>
<li>Consistently conforms to Hilton brand standards and corporate identity and utilizes all communication tools (under the guidance of regional marketing and BPS).</li>
<li>Keeps in touch with Market trends and review/amend strategies accordingly in line with the evolving market conditions.</li>
<li>Participate in the leadership activity of the Hotel and Region.</li>
</ul>
<br>
<b>What&rsquo;s in it for me?</b><br>
<ul><li>Career and development opportunities in Hilton Hotels Worldwide.</li>
<li>Competitive Salary &amp; Wages.</li>
<li>Private Health Insurance.</li>
<li>&ldquo;Go Hilton&rdquo; - discounted room rates in Hilton Hotels Worldwide for yourself and your family members &amp; friends.</li>
<li>Complimentary Dry Cleaning for Business Attire.</li>
<li>50% discount on personal food &amp; beverage consumption in the sister hotels.</li>
<li>14 days paid paternity leave.</li>
<li>Opportunity to make a positive impact on environment and community with Travel with Purpose program.</li>
</ul></div><h2 class="jobSectionHeader"><b>Required Skills</b></h2><div>
<b>What are we looking for?</b><br>
A Commercial Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<br>
<ul><li>Minimum of 3+ year&rsquo;s experience in a similar role.</li>
<li>Fluent in Turkish &amp; English</li>
<li>At least 3 years of experience managing a sales or commercial team</li>
</ul>
<br>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Experience in multiple disciplines with knowledge of Marketing, E-commerce, and Sales</li>
</ul>
<br>
<b>What will it be like to work for Hilton?</b>
<br>
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div></div>
<br><div></div><div><h2 class="jobSectionHeader"><b>Summary Info</b></h2><ul>
<div><p><b>Position</b></p>
<div>:</div>
<div>Commercial Manager
</div></div><div><p><b>Sector</b></p>
<div>:</div>
<div>Turizm - Otelcilik
</div></div><div><p><b>Department</b></p>
<div>:</div>
<div>Sat&#305;&#351; , Turizm - Otelcilik
</div></div><div><p><b>Working Type</b></p>
<div>:</div>
<div>Tam zamanl&#305;
</div></div><div><p><b>Working Preference</b></p>
<div>:</div>
<div>&#304;&#351; Yerinde
</div></div><div><p><b>Career Level</b></p>
<div>:</div>
<div>Orta D&uuml;zey Y&ouml;netici
</div></div><div><p><b>Location</b></p>
<div>:</div>
<div>&#304;stanbul Avrupa Yakas&#305;
</div></div><div><p><b>Experience</b></p>
<div>:</div>
<div>3-6 y&#305;l
</div></div><div><p><b>Refresh Date</b></p>
<div>:</div>
<div>30.10.2025
</div></div><div><p><b>Last Application Date</b></p>
<div>:</div>
<div>30.11.2025</div></div></ul></div>

Commercial Manager

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