hotel service supervisor

Aspire Global Human Resources

WE ARE HIRING &ndash; BAR SUPERVISOR (FLOOR)5-Star Luxury Hotel | QatarAspire Global Human Resource is seeking an experienced Bar Supervisor (Floor) to oversee daily bar operations and ensure exceptional guest service standards.Key Responsibilities:<ul><li>Supervise floor operations of the bar and ensure smooth daily service</li><li>Lead, train, and motivate bar service staff (waiters/waitresses)</li><li>Ensure compliance with 5-star service standards and SOPs</li><li>Handle guest feedback and resolve service issues professionally</li><li>Coordinate with Bar Manager and kitchen for efficient service flow</li><li>Maintain cleanliness, grooming, and overall ambiance of the bar area</li></ul>Requirements:<ul><li>Minimum 2&ndash;3 years&rsquo; experience as a Bar Supervisor in a 5-star hotel or luxury venue</li><li>Strong knowledge of bar service operations and guest relations</li><li>Excellent leadership and communication skills</li><li>Fluent in English; additional languages are an advantage</li><li>Well-groomed, professional, and service-oriented</li><li>Ability to work flexible shifts</li></ul>What We Offer:<ul><li>Competitive salary and service charge</li><li>Accommodation, transportation, and duty meals (as per hotel policy)</li><li>Career growth opportunities within a luxury hotel environment</li></ul>Location: QatarAvailability: Immediate / Short notice preferredInterested candidates may send their CV to connect@aspireglobal-hr.comJob Type: Full-time

Bar Supervisor (Floor) for 5 Star Luxury Hotel

Marriott International

<div>Additional Information 
Job Number25198726 
Job CategoryHousekeeping &amp; Laundry 
LocationThe St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar, 14435 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. 
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
#LI-Hybrid
#LI -PB1
#LI-NR1</div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Hotel Cleanliness Supervisor

<div>Additional Information 
Job Number25204991 
Job CategoryHuman Resources 
LocationThe St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar, 14435 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Inform Human Resources management of issues related to employee relations. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs. Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Assist in logistics, administration, and scheduling of annual employee surveys. Answer phone calls and record messages. 
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
#LI-Hybrid
#LI -PB1
#LI-NR1</div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Accommodation Supervisor

SAFIR DOHA HOTEL

Front Office Supervisor Safir Doha Hotel &ndash; Doha, QatarSafir Doha Hotel is seeking a passionate and experienced Front Office Supervisor to join our dynamic team. If you are committed to delivering exceptional guest service and have strong leadership skills, we would love to hear from you.Key Responsibilities:<ul><li>Supervise daily operations at the Front Desk, ensuring smooth and efficient service.</li><li>Lead and train the Front Office team to deliver outstanding guest experiences.</li><li>Handle guest inquiries, requests, and complaints promptly and professionally.</li><li>Oversee check-in, check-out, and reservation processes.</li><li>Ensure compliance with hotel policies and procedures.</li></ul>Requirements:<ul><li>Minimum of 2 years of experience in a Front Office supervisory role.</li><li>Strong knowledge and hands-on experience with Opera PMS is essential.</li><li>Familiarity with STPC (Stopover Paid by Carrier) systems is highly preferable.</li><li>Excellent communication, organizational, and problem-solving skills.</li><li>Ability to work in a fast-paced, multicultural environment.</li><li>Proficient in English; Arabic or other languages are an advantage.</li></ul>Job Type: Full-timePay: From QAR3,000.00 per month

Front Office Supervisor

Grand Tourist Hotel Muscat

About the HotelPlaza Inn is a well-established 4-Star hotel committed to providing comfortable accommodations, exceptional service, and a clean, welcoming environment for all guests. We take pride in maintaining high standards of hygiene, safety, and guest satisfaction across all departments.Job Title: Housekeeping SupervisorDepartment: Housekeeping Employment Type: Full-Time Location: Plaza Inn / DohaJob SummaryThe Housekeeping Supervisor is responsible for supervising daily housekeeping operations, ensuring cleanliness, hygiene, and presentation standards are maintained in guest rooms and public areas. The role involves leading housekeeping staff, conducting inspections, coordinating with other departments, and ensuring a high level of guest satisfaction.Key Responsibilities<ul><li>Supervise daily housekeeping operations, including guest rooms, public areas, and back-of-house areas</li><li>Allocate duties and assign room cleaning tasks to housekeeping attendants</li><li>Inspect guest rooms and public areas to ensure cleanliness and quality standards are met</li><li>Ensure compliance with hotel hygiene, safety, and sanitation standards</li><li>Train, guide, and monitor housekeeping staff to improve performance and service quality</li><li>Handle guest requests and complaints related to housekeeping professionally and promptly</li><li>Coordinate with Front Office for room status updates (occupied, vacant, check-out rooms)</li><li>Report maintenance issues and follow up with the Engineering Department</li><li>Monitor and control linen, cleaning supplies, and housekeeping inventory</li><li>Ensure proper use and care of cleaning equipment and hotel assets</li><li>Maintain staff attendance, grooming standards, and discipline</li><li>Prepare daily reports and communicate operational issues to the Housekeeping Manager</li><li>Ensure adherence to hotel policies, SOPs, and safety procedures</li><li>Assist during peak periods, VIP arrivals, and special events</li></ul>Requirements<ul><li>Proven experience as a Housekeeping Supervisor or Senior Housekeeping Attendant (4+)</li><li>Previous experience in a hotel environment (4 star preferred)</li><li>Good knowledge of housekeeping procedures, cleaning chemicals, and safety standards</li><li>Strong leadership and communication skills</li><li>Attention to detail and strong organizational skills</li><li>Basic computer knowledge is an advantage</li><li>Flexible to work shifts, weekends, and public holidays</li><li>Good command of English (additional languages are an advantage)</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Do you have a Valid Qatar ID?</li><li>Can you get NOC for Sponsorship Transfer?</li><li>If Selected Can you Start Immediately?</li></ul>

Housekeeping Supervisor

Hilton

<div>Housekeeping Floor Supervisor / Accommodation Supervisor
Housekeeping Floor Supervisor 
 
 
What will I be doing? 
As a Housekeeping Floor Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards:<ul>
<li>Allocate work duties to Team Members</li>
<li>Perform routine inspections of all check out rooms and spot checks of all occupied rooms</li>
<li>Report and follow up on any maintenance defects or other issues</li>
<li>Inspect, routinely, service areas, store rooms and corridors</li>
<li>Schedule and supervise deep cleaning and any other projects</li>
<li>Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required</li>
<li>Manage, efficiently, stock control and the maintenance of equipment</li>
<li>Provide excellent Guest service, including VIP and other special requirements</li>
<li>Ensure the adherence to hotel brand standards at all times</li></ul>
What are we looking for? 
Housekeeping Floor Supervisors serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous experience in a Housekeeping supervisory role</li>
<li>A successful track record of managing a team</li>
<li>Strong organizational and analytic skills</li>
<li>An attention to details</li>
<li>Strong communication skills</li>
<li>A passion for delivering exceptional levels of guest service</li>
<li>Proficiency, preferred, with computers and computer programs, including Microsoft Office</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Housekeeping Floor Supervisor / Accommodation Supervisor

Position Title: Food &amp; Beverage Service SupervisorThe Food &amp; Beverage Service Supervisor plays a key role in ensuring smooth restaurant operations by supervising frontline service teams, maintaining service consistency, and delivering memorable guest experiences. This position focuses on operational control, team supervision, and service execution in alignment with hotel standards.Primary Duties &amp; Responsibilities<ul><li>Oversee service activities during assigned shifts to ensure uninterrupted and efficient operations.</li><li>Act as the primary point of contact for service-related matters in the outlet during duty hours.</li><li>Allocate service sections and responsibilities to team members based on business levels.</li><li>Observe guest interactions and proactively intervene to enhance service quality and satisfaction.</li><li>Address guest concerns diplomatically and ensure timely resolution in line with service recovery standards.</li><li>Liaise with culinary, stewarding, and front office teams to support coordinated service delivery.</li><li>Ensure service areas are fully prepared prior to opening and maintained throughout service periods.</li><li>Monitor adherence to service sequences, product knowledge, and standard service etiquette.</li><li>Conduct spot checks on cleanliness, table settings, service equipment, and staff appearance.</li><li>Assist in monitoring staff productivity, punctuality, and discipline during shifts.</li><li>Participate in onboarding, coaching, and skill development of new and existing team members.</li><li>Support cost-awareness initiatives by minimizing wastage and promoting efficient resource usage.</li><li>Ensure correct handling of service equipment, crockery, glassware, and linen.</li><li>Maintain compliance with food safety, hygiene, and workplace safety requirements.</li><li>Provide feedback and operational updates to management at the end of each shift.</li><li>Assist in executing themed nights, promotions, private functions, and special guest arrangements.</li><li>Step in to support service staff during peak hours when required.</li></ul>Qualifications &amp; Competencies<ul><li>Minimum experience as a Service Supervisor, Captain, or Senior Service Staff in hospitality.</li><li>Background in a hotel or upscale restaurant environment is preferred.</li><li>Strong ability to lead teams and maintain service discipline.</li><li>Excellent interpersonal skills with a service-oriented mindset.</li><li>Sound understanding of food and beverage service flow and guest expectations.</li><li>Ability to remain calm and organized under pressure.</li><li>Awareness of food safety and hygiene practices.</li><li>Good command of spoken English; additional language skills are an asset.</li><li>Willingness to work flexible schedules, including evenings, weekends, and holidays.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have valid QID?</li><li>Can you provide NOC for sponsorship transfer? </li><li>Can you join immediately? </li></ul>Work Location: In person

F&B Service Supervisor (Female)

Explore 992+ Hotel service supervisor in Doha Qatar this January. Find roles across top companies and apply now to boost your career.