operations manager

housekeeping attendant

housekeeping supervisor

room attendant

executive housekeeper

housekeeping operations manager

Al Ghurair Investment LLC

• Responsible for the complete administration and operational requirements of the housekeeping department and staff. Participate in the recruitment process, orientation and training of new staff including performance appraisal.• Monitor staff activities to ensure compliance with standard in all hotel areas such as apartments, public areas etc. and manage laundry operations.• Review outside contracted service (Laundry, Pest control, Garbage collection and casual staff etc.) to ensure quality and consistent service delivery within the guidelines.• Interact with vendors for operational requirements and coordinate with department heads in housekeeping day to day activities.• Ensuring the contracted suppliers are providing the highest service to ensure quality and service consistency.• Reorder all the supplies and chemicals for the department needs for smooth running of operation.• Manage finances of entire housekeeping department including budget and inventory controls and prepare and monitor annual budget for housekeeping department and planning for future staff needs

Executive Housekeeper

Dubai World Trade Centre

Provide overall strategic direction and leadership for all housekeeping operations within DEC, ensuring the highest standards of cleanliness, visual appeal, hygiene, and operational efficiency are consistently achieved across exhibition halls, meeting rooms, VIP zones, back-of-house service corridors, and all public-facing areas
<ul>
 <li>Develop and execute an end-to-end operational strategy that anticipates the dynamic demands of large-scale exhibitions and events, with tailored cleaning programs for pre-event build-up, live event management, and post-event restoration</li>
 <li>Take full ownership of the housekeeping master plan for the DEC expansion PHONE_NUMBER), including the onboarding of new zones, integration of additional assets, procurement of new equipment, and recruitment or reallocation of workforce to match evolving space and event requirements</li>
 <li>Lead the design and implementation of standard operating procedures (SOPs) and emergency cleaning protocols, ensuring they are updated regularly and aligned with international best practices, regulatory requirements, and DEC service promise.</li>
 <li>Establish clear performance measurement systems through key performance indicators (KPIs), service-level agreements (SLAs), and productivity benchmarks for all housekeeping zones and teams</li>
 <li>Drive a culture of continuous improvement and operational innovation by reviewing past performance reports, client feedback, and on-ground learnings to implement service enhancements, automation opportunities, and new technologies.</li>
 <li>Maintain close coordination with internal departments such as Event Operations, Engineering, Sustainability, HSE, and Security to ensure seamless operational alignment, with daily briefings, planning reviews, and risk mitigation strategies in place</li>
</ul>
Core Duties &amp; Responsibilities
<ul>
 <li>Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)</li>
 <li>Proficiency in MS Office, housekeeping systems (e.g., MICROS, Oracle, CAFM), and reporting tools</li>
 <li>Strong leadership, interpersonal, and communication skills across multicultural teams</li>
 <li>Proven experience in cost control, and supplier management</li>
 <li>Knowledge of sustainability initiatives, waste management, and environmental compliance is preferred</li>
 <li>Conflict Resolution &amp; Communication Skills Training To manage multicultural teams and ensure smooth operational alignment.</li>
 <li>Project Management Basics Understanding timelines, vendor coordination, and resource planning for expansion or high-capacity events</li>
</ul>

Manager - Housekeeping Operations

ACCOR

MAIN DUTIES:<ul> <li>To assist the Executive Housekeeper in overseeing the Housekeeping operations, including the Laundry and the Internal Communication Center, ensuring that the hotel standards and procedures are fully known and followed.</li> <li>To ensure that all the rooms are prepared and inspected as per standards and according to guest requests and needs, including the Turn Down service.</li> <li>To ensure that the flower decorations in the rooms and public areas are always maintained as per the required standards.</li> <li>To ensure the up keeping of all the front of the house, including the hotel entrance.</li> <li>To ensure the up keeping of all the designated back of the house areas.</li> <li>To check regularly the night shift for cleaning.</li> <li>To ensure appropriate stock level for the smooth run of the Housekeeping and to approve requisitions accordingly.</li> <li>To ensure that the inventories of linen, uniforms and other applicable items are done and recorded as scheduled.</li> <li>To supervise the Pest Control service as per established areas and schedules.</li> <li>To implement housekeeping related HACCP procedures.</li> <li>To be involved in sustainable development and to apply energy and waste management.</li> <li>To supervise cost control and to suggest saving programs.</li> <li>To ensure all linen and uniform management and handling procedures are respected.</li> <li>To implement Focus and other financial procedures.</li> <li>To supervise and control Lost and Found, maintain records and mail packages to clients.</li> <li>To be aware of all VIPs visiting or staying in the hotel. To personally inspect VIP rooms.</li> <li>To make regular room and public area inspections. To follow up on the Out of Order and Out of service rooms.</li> <li>To ensure a close co-ordination with the Front Office, Engineering, Food and Beverage as well as the Guest Relation regarding usual and unusual guest requests.</li> <li>To review the Night Audit reports related to the Housekeeping.</li> <li>To offer assistance at any time in the operations and to monitor, highlight and suggest improvements on any dysfunction.</li> <li>To ensure a proper coverage and supervision of the Housekeeping sections at all times.</li> <li>To set performance targets for all associates and constantly monitor and increase staff productivity.</li> <li>To ensure and perform a proper use of all the equipment and property management system, to have a perfect knowledge of the set ups.</li> <li>To ensure the strict control of room keys and section keys.</li> <li>To implement and follow up daily check lists.</li> <li>To respect schedules, terms and deadlines as agreed with the Management.</li> <li>To ensure that all team members are aware of the outlet timings and promote the internal activities and events.</li> <li>To ensure that all team members are updated with the latest administrative, organizational, operational or other changes and news.</li> <li>To conduct a daily line up briefing with the Housekeeping supervisors to recapitulate tasks and activity.</li> <li>To share daily activity highlights with the Executive Housekeeper, including internal and external guest opportunities.</li> <li>To assist the Executive Housekeeper in fulfilling administrative responsibilities and monitoring activities. To replace her whenever needed.</li> <li>To ensure the Accor loyalty programs are promoted and to build strong and long-term relationships with the guests.</li> <li>To be an ambassador of the Housekeeping and of the hotel, in and outside the work place.</li> <li>To ensure that all guests enjoy their stay being offered the finest personal service.</li> <li>To escort the guests rather than pointing out directions.</li> <li>To ensure that the privacy of the guests and the confidentiality of the information is respected.</li> <li>To act as a representative of the Management when dealing with guest complaints or if a member of the Housekeeping team is facing difficulties that she/ he cannot solve on her/ his own.</li> <li>To manage any guest complaint in a professional manner, by owning it, resolving it to the guest satisfaction and recording it.</li> <li>To call the Executive Housekeeper or the DOR for advice in serious cases or if an approval is required.</li> <li>To be fully aware of and to report all guest comments or complaints.</li> <li>To ensure that Guest History records are accurately followed-up.</li> <li>To ensure a proper use of the telephone etiquette as per Sofitel standards.</li> <li>To interview potential candidates and to assist in new employees integration in liaison with the HR Department.</li> <li>To create an atmosphere of high morale and a happy working relationship among the staff.</li> <li>To conduct staff evaluations and surveys. To develop staff motivation and performance through action plans. To be involved in staff retention and satisfaction.</li> <li>To ensure trainings and regular refresher courses are conducted and attended as scheduled.</li> </ul>Other Duties: <ul> <li>To assist in the building of an efficient team of employees by taking an active interest in their welfare, safety and development. Ensure you encourage them to maintain good relationships with their colleagues and all other departments.</li> <li>To ensure that all employees report for duty punctually wearing the correct uniform/attire and nametag at all times. And to ensure they maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards. </li> <li>To ensure that all employees provide a friendly, courteous and professional service at all times.</li> <li>To assist in the training of employees ensuring that they have the necessary skills to perform their duties with the maximum efficiency and in the most productive manner.</li> <li>To supervise the employees within the department, ensuring that the correct standards and methods of service are maintained as stated in the Hotel and Department Operations Manual.</li> <li>To ensure that the Department's operational budget is strictly adhered to and that all costs are controlled and expenditure approved.</li></ul><ul> </ul>

Assistant Housekeeping Manager

Marriott International

Managing Housekeeping Operations and Budgets
Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.
Inspects guestrooms on a daily basis.
Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
Inventories stock to verify adequate supplies.
Supports and supervises an effective inspection program for all guestrooms and public space.
Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
Verifies all employees have proper supplies, equipment and uniforms.
Communicates areas that need attention to staff and follows up to verify understanding.
Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.
Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.
Conducting Human Resources Activities
Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.
Schedules employees to business demands and for tracks employee time and attendance.
Verifies employees understand expectations and parameters.
Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.
Observes service behaviors of employees and provides feedback to individuals.
Verifies employee recognition is taking place on all shifts.
Participates in an on-going employee recognition program.
Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
Participates in employee progressive discipline procedures.
Celebrates successes and publicly recognizes the contributions of team members.
Ensuring Exceptional Customer Service
Sets a positive example for guest relations.
Understands the brand's service culture.
Participates in the development and implementation of corrective action plans to improve guest satisfaction.
Empowers employees to provide excellent customer service.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Responds to and handles guest problems and complaints.
Strives to improve service performance.

Housekeeping Manager

<div>Additional Information 
Job Number25171848 
Job CategoryHousekeeping &amp; Laundry 
LocationDubai Marriott Harbour Hotel &amp; Suites, King Salman Bin Abdulaziz Al Saud Street , Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the housekeeping or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Managing Housekeeping Operations and Budgets
<ul><li>Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.</li></ul>
<ul><li>Inspects guestrooms on a daily basis.</li></ul>
<ul><li>Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.</li></ul>
<ul><li>Inventories stock to verify adequate supplies.</li></ul>
<ul><li>Supports and supervises an effective inspection program for all guestrooms and public space.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li></ul>
<ul><li>Verifies all employees have proper supplies, equipment and uniforms.</li></ul>
<ul><li>Communicates areas that need attention to staff and follows up to verify understanding.</li></ul>
<ul><li>Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.</li></ul>
<ul><li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</li></ul> 
Conducting Human Resources Activities
<ul><li>Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.</li></ul>
<ul><li>Schedules employees to business demands and for tracks employee time and attendance.</li></ul>
<ul><li>Verifies employees understand expectations and parameters.</li></ul>
<ul><li>Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.</li></ul>
<ul><li>Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Verifies employee recognition is taking place on all shifts.</li></ul>
<ul><li>Participates in an on-going employee recognition program.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy, and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Understands the brand's service culture.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans to improve guest satisfaction.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Strives to improve service performance.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

IHG Hotels & Resorts

Job Title Residences Housekeeping Manager Six Senses The Palm Dubai Dubai, UAE Job Description Residences Housekeeping Manager Six Senses The Palm Dubai Dubai, UAE Position Overview Six Senses The Palm Dubai is seeking an experienced and detail-oriented Residences Housekeeping Manager to oversee all housekeeping operations for its exclusive residences. The role focuses on maintaining the highest standards of cleanliness, guest comfort, and operational efficiency while supporting the Director of Residences in delivering an exceptional luxury living experience. The ideal candidate will combine leadership excellence with a passion for sustainability, organization, and refined service. Job Details Country: UAE City: Dubai Industry: Hospitality / Hotels Function: Housekeeping / Cleaning Salary: 10000 14000 monthly (Market estimated) Gender: Any Candidate Nationality: Any Job Type: Full-time Key Responsibilities * Oversee all housekeeping and laundry operations to maintain luxury standards across residences and public areas * Ensure all facilities and services meet Six Senses brand expectations and sustainability principles * Supervise, train, and motivate the housekeeping team to deliver exceptional service and operational consistency * Collaborate with Front Office, Guest Services, and F&amp;B to meet resident and guest needs efficiently * Implement and enforce departmental policies, procedures, and best practices to maintain operational excellence * Monitor inventory, control costs, and manage department budgets effectively * Conduct regular inspections of rooms, public areas, and back-of-house spaces to ensure impeccable cleanliness and presentation * Manage laundry operations, ensuring timely and quality service for guest and staff linen requirements * Coordinate with maintenance and safety teams to uphold property condition and guest safety standards * Prepare and analyze reports on performance, productivity, and service quality to identify improvement opportunities Ideal Profile * Bachelor s degree in Hospitality Management, Business Administration, or related field preferred * Minimum of four years housekeeping or laundry management experience within a luxury hotel or resort environment * Proven ability to manage large teams and multiple operational areas efficiently * Strong knowledge of housekeeping systems, chemical handling, and inventory control * Excellent communication and leadership skills with a service-oriented mindset * Fluent in English; additional languages are an advantage * Strong organizational, analytical, and multitasking abilities with attention to detail Skills Set * Housekeeping and laundry operations management * Staff training and performance leadership * Cost control and budgeting * Guest relations and service quality management * Safety and hygiene compliance Why Join Us * Be part of Six Senses, a globally respected luxury hospitality brand dedicated to sustainability and wellness * Work in an exclusive residential environment that reflects elegance, comfort, and mindfulness * Receive competitive compensation, benefits, and career development opportunities within IHG Hotels and Resorts * Join a workplace culture that promotes authenticity, inclusivity, and personal growth About the Company Six Senses The Palm Dubai, part of IHG Hotels and Resorts, is a sustainable luxury resort and residences located on Dubai s iconic Palm Jumeirah. Combining world-class design with a deep commitment to wellness and environmental consciousness, Six Senses offers a unique blend of refined living and authentic hospitality. The brand is globally known for redefining luxury through responsible operations, innovative experiences, and an unwavering focus on the well-being of guests, colleagues, and the planet. Post Details

Residences Housekeeping Manager

The First Group

<div>
<div>
<div>
As an Assistant Housekeeping Manager, you will work closely with the housekeeping team to ensure efficient operations and exceptional service delivery. Your responsibilities will include supervising staff, inspecting rooms and public areas, coordinating tasks, and ensuring adequate inventory levels. The ideal candidate will have strong leadership skills, a keen eye for detail, and a passion for delivering outstanding housekeeping services in a hospitality environment.
 
<ul>
 <li>Assist in overseeing the daily operations of the housekeeping department, including room cleaning, public area maintenance, laundry, and linen management.</li>
 <li>Train, supervise, and motivate the housekeeping staff, e, and back-of-house areas to ensure cleanliness, tidiness, and adherence to established standards.</li>
 <li>Coordinate and prioritize housekeeping tasks, ensuring efficient allocation of resources and timely completion of work.</li>
 <li>Monitor and maintain inventory levels of cleaning supplies, linens, and amenities, and coordinate with the purchasing department for timely replenishment.</li>
 <li>Address guest inquiries, concerns, and requests promptly and professionally, striving to exceed guest expectations and resolve any issues effectively.</li>
 <li>Collaborate with other departments, such as Front Office and Maintenance, to ensure smooth operations and timely resolution of maintenance-related issues.</li>
 <li>Assist in the development and implementation of housekeeping policies, procedures, and quality standards to meet guest satisfaction and regulatory requirements.</li>
 <li>Assist in the recruitment, training, and performance evaluation of housekeeping staff.</li>
 <li>Implement and enforce safety and security procedures to ensure the well-being of guests and employees.</li>
 <li>Stay updated on industry trends, best practices, and emerging technologies in housekeeping and implement innovative solutions where applicable.</li>
</ul>
 
 
</div>
</div>
</div>

Explore 8428+ Housekeeping operations manager in Dubai this November. Find roles across top companies and apply now to boost your career.

8428 housekeeping operations manager jobs IN Dubai

Executive Housekeeper

Manager - Housekeeping Operations

Assistant Housekeeping Manager

Housekeeping Manager

Housekeeping Manager

Residences Housekeeping Manager

Assistant Housekeeping Manager