assistant executive housekeeper

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housekeeping order taker

Hilton

<div>
 As a Housekeeping-Order Taker, you would be responsible for answering all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards.
 
 
 
 What will I be doing?
 
 
 
 As a Housekeeping-Order Taker, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Handle team member and guest requests by delegating to the appropriate individuals and follow up to ensure department and hotel standards are met
 </li>
 <li>
 Maintain the computerized Work Order System. This requires logging and recording all service requests, implementation, distribution, and closing of all Work Orders
 </li>
 <li>
 Ensure vacant/ready rooms are available to the Front Office through coordination with the Floor Supervisor team
 </li>
 <li>
 Responds to all emergency call which includes monitoring the alarm system
 </li>
 <li>
 Dispatching and directing the proper crafts to the location, notifying other departments and the alarm-company of the situation
 </li>
 <li>
 Coordinate and control all office traffic
 </li>
 <li>
 Present a positive, professional, and courteous image, to ensure guest satisfaction
 </li>
 <li>
 Maintain the brand's high quality standards
 </li>
 <li>
 Ability to remain calm and perform all essential functions during emergency situations
 </li>
 <li>
 Maintain control of Guest Supplies, prepare the needed supplies for requisitions and handle lost and found
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Housekeeping - Order Taker serving Hilton Brand Hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Prior customer service/administrative support or housekeeping experience required
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Grade School education
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Kuwait Resort
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Housekeeping and Laundry
</div>

Housekeeping - Order Taker

<div>
 A Housekeeping Attendant will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests.
 
 
 
 What will I be doing?
 
 
 
 As Housekeeping Attendant, you will support all Housekeeping and Laundry team for all aspects by delegating the day-to-day activities Housekeeping and Laundry within the hotel. Specifically, a Housekeeping Attendant will perform the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified d by the hotel brand standards
 </li>
 <li>
 Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and team work
 </li>
 <li>
 Provide excellent guest service
 </li>
 <li>
 Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision
 </li>
 <li>
 Manages the controls of the Housekeeping department, such as: frequency of employees, release of master keys, book incident, input and output input and output uniform and linen, among others
 </li>
 <li>
 Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time
 </li>
 <li>
 Request flowers for special occasions (marriage, death, maternity ...). Besides providing embroidery for special linen (wedding and pampering)
 </li>
 <li>
 Control makes monthly Lost and Found and donations
 </li>
 <li>
 Check the uniforms and send for c leaning and / or repair
 </li>
 <li>
 Coordinates and controls all traffic of documents and people within the department. Does releases linen of Laundry daily
 </li>
 <li>
 Makes daily guest clothing release of guests that use the laundry service
 </li>
 <li>
 Makes monthly closing of Laundry expenses and provision of same
 </li>
 <li>
 Replaces (a) Laundry Attendant in case of holidays, days off or absences
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Housekeeping Attendant serving Hilton is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values below:
 
 
 <ul>
 <li>
 Planning and organizing
 </li>
 <li>
 Good oral and written communication
 </li>
 <li>
 Previous experience in Laundry
 </li>
 <li>
 Good interpersonal skills
 </li>
 <li>
 Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office
 </li>
 <li>
 Committed to delivering a high level of customer service
 </li>
 <li>
 Excellent standards of clean
 
 
 
 </li>
 </ul>
 It is advantageous in this position if you demonstrate the following capabilities and advantages:
 
 
 <ul>
 <li>
 Ability to work in a team
 </li>
 <li>
 Excellent attention to detail
 </li>
 <li>
 Positive Attitude
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Kuwait Resort
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
</div>

Housekeeping Attendant

<div>
 An Assistant Executive Housekeeper will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests.
 
 
 
 What will I be doing?
 
 
 
 As an Assistant Executive Housekeeper, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An Assistant Executive Housekeeper will also be required to assist the Executive Housekeeper/Housekeeping Manager and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Assist with overseeing Housekeeping/Laundry operations
 </li>
 <li>
 Operate within departmental budgets through effective stock and cost controls and well managed schedules
 </li>
 <li>
 Support departmental targets and objectives, work schedules, budgets, and policies and procedures
 </li>
 <li>
 Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards
 </li>
 <li>
 Perform routine inspections of all Housekeeping areas and report any issues to the Executive Housekeeper
 </li>
 <li>
 Implement, effectively, all Housekeeping policies and procedures including Health and Safety and security
 </li>
 <li>
 Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and team work
 </li>
 <li>
 Ensure team members have an up-to-date knowledge of all room categories and amenities
 </li>
 <li>
 Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers
 </li>
 <li>
 Ensure staffing levels cover business demands
 </li>
 <li>
 Ensure ongoing training to support the Executive Housekeeper
 </li>
 <li>
 Ensure communication meetings are conducted
 </li>
 <li>
 Manage staff performance issues in compliance with company policies and procedures
 </li>
 <li>
 Support managing, training and developing the team
 </li>
 <li>
 Deputise in absence of the Executive Housekeeper
 </li>
 <li>
 Provide excellent guest service
 </li>
 <li>
 Assist other departments wherever necessary
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 An Assistant Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
 </li>
 <li>
 A high school certificate or equivalent
 </li>
 <li>
 High level of commercial awareness and cost control capabilities
 </li>
 <li>
 Proficiency, at a basic level, with computers and computer programs, including Microsoft Office
 </li>
 <li>
 Excellent leadership, interpersonal and communication skills
 </li>
 <li>
 Committed to delivering high levels of customer service
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Flexibility to respond to a range of different work situations
 </li>
 <li>
 Knowledge of Workplace, Health, Safety and Hygiene is essential
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 A passion for delivering exceptional levels of guest service
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Familiar with Property Management Systems
 </li>
 <li>
 Experience managing a department and Profit and Loss account
 </li>
 <li>
 High level of IT proficiency
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Kuwait Resort
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
</div>

Assistant Executive Housekeeper

<div>
 
 What will I be doing?
 
 
 
 As a Housekeeping Floor Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Allocate work duties to Team Members
 </li>
 <li>
 Perform routine inspections of all check out rooms and spot checks of all occupied rooms
 </li>
 <li>
 Report and follow up on any maintenance defects or other issues
 </li>
 <li>
 Inspect, routinely, service areas, store rooms and corridors
 </li>
 <li>
 Schedule and supervise deep cleaning and any other projects
 </li>
 <li>
 Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
 </li>
 <li>
 Manage, efficiently, stock control and the maintenance of equipment
 </li>
 <li>
 Provide excellent Guest service, including VIP and other special requirements
 </li>
 <li>
 Ensure the adherence to hotel brand standards at all times
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Housekeeping Floor Supervisors serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous experience in a Housekeeping supervisory role
 </li>
 <li>
 A successful track record of managing a team
 </li>
 <li>
 Strong organizational and analytic skills
 </li>
 <li>
 An attention to details
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 A passion for delivering exceptional levels of guest service
 </li>
 <li>
 Proficiency, preferred, with computers and computer programs, including Microsoft Office
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Kuwait Resort
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Housekeeping and Laundry
</div>

Housekeeping Floor Supervisor

<div>
 An Executive Housekeeper is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives.
 
 
 
 What will I be doing?
 
 
 
 As an Executive Housekeeper, you are responsible for overseeing all housekeeping/Laundry operations to deliver an excellent Guest and Member experience. An Executive Housekeeper/Housekeeping Manager will also be required to evaluate guest satisfaction and set department targets and objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Oversee housekeeping operations
 </li>
 <li>
 Oversee Laundry Operations
 </li>
 <li>
 Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement
 </li>
 <li>
 Operate within departmental budgets through effective stock and cost controls and well managed schedules
 </li>
 <li>
 Set departmental targets and objectives, work schedules, budgets, and policies and procedures
 </li>
 <li>
 Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard
 </li>
 <li>
 Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork
 </li>
 <li>
 Ensure team members have an up-to-date knowledge of all room categories and amenities
 </li>
 <li>
 Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
 </li>
 <li>
 Ensure staffing levels cover business demands
 </li>
 <li>
 Ensure ongoing training
 </li>
 <li>
 Ensure communication meetings are conducted and post-meeting minutes generated
 </li>
 <li>
 Manage staff performance issues in compliance with company policies and procedures
 </li>
 <li>
 Recruit, manage, train and develop the Housekeeping/Laundry team
 </li>
 <li>
 Competent in property management systems
 </li>
 <li>
 Assist other departments wherever necessary
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 An Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
 </li>
 <li>
 A successful track record of managing a large team
 </li>
 <li>
 A high school certificate or equivalent
 </li>
 <li>
 High level of commercial awareness and cost control capabilities
 </li>
 <li>
 Previous experience of managing a department and Profit and Loss account
 </li>
 <li>
 Excellent leadership, interpersonal and communication skills
 </li>
 <li>
 Committed to delivering high levels of customer service
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 IT proficiency
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Flexibility to respond to a range of different work situations
 </li>
 <li>
 Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Office
 </li>
 <li>
 Strong organizational, budget management, and problem solving skills
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 A passion for delivering exceptional levels of guest service
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Familiar with Property Management Systems
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Kuwait Resort
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Housekeeping and Laundry
</div>

Executive Housekeeper

<div>
 A Laundry Attendant is responsible for supporting laundry operations and providing pressing, sewing, and similar services to deliver an excellent Guest and Member experience.
 
 
 
 What will I be doing?
 
 
 
 As a Laundry Attendant, you are responsible for supporting laundry operations and providing pressing, sewing, and other similar services to deliver an excellent Guest and Member experience. A Laundry Attendant will also be required to manage and respond to guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Ensure support is provided to the laundry function when required
 </li>
 <li>
 Complete wash cycles, folding of linen and correct storage
 </li>
 <li>
 Manage guest requests in line with company brand standards and one call delivery deadline
 </li>
 <li>
 Greet guests in public areas and rooms in a warm and friendly manner
 </li>
 <li>
 Provide laundry, pressing, sewing, and other similar services to guests
 </li>
 <li>
 Ensure soiled and damaged linen is stored in soiled bags and disposed of correctly
 </li>
 <li>
 Maintain linen room and uniform store - Ensure floors are stocked with the correct amount of each linen items
 </li>
 <li>
 Ensure chemicals are used and stored correctly
 </li>
 <li>
 Report maintenance and hazard issues
 </li>
 <li>
 Comply with hotel security, fire regulations and all health and safety legislation
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Laundry Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Positive attitude
 </li>
 <li>
 Good communication skills
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Ability to work on own or in teams
 </li>
 <li>
 Respond to guest requests and deliver high levels of service
 </li>
 <li>
 Methodical and well organised
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous laundry experience
 </li>
 <li>
 Experience in a similar role
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Kuwait Resort
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Housekeeping and Laundry
</div>

Laundry Attendant

<div>
 A Seamstress is responsible for altering staff uniforms and repairing guest items to deliver an excellent Guest and Member experience while liaising with laundry suppliers and ensuring a uniform deposit system is in place.
 
 
 
 What will I be doing?
 
 
 
 As a Seamstress, you are responsible for altering staff uniforms and repairing guest items to deliver an excellent Guest and Member experience. A Seamstress will also be required to liaise with laundry suppliers and ensure a uniform deposit system is in place. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Check uniforms for cleanliness and condition, carrying out minor repair work, if required
 </li>
 <li>
 Alter uniforms to fit team members where required
 </li>
 <li>
 Ensure support is provided to the laundry function when required
 </li>
 <li>
 Complete wash cycles, folding of linen and correct storage
 </li>
 <li>
 Repair guests items as required
 </li>
 <li>
 Provide valet service to guests
 </li>
 <li>
 Liaise with laundry suppliers and dry cleaners on the cleaning of uniforms
 </li>
 <li>
 Assist new staff with uniforms, ensuring correct paperwork in place
 </li>
 <li>
 Ensure uniform deposit system in place with Finance
 </li>
 <li>
 Ensure outgoing uniform is controlled, including new and current team members
 </li>
 <li>
 Carry out uniform stock takes as requested
 </li>
 <li>
 Ensure par stocks are maintained
 </li>
 <li>
 Ensure soiled and damaged linen is stored in soiled bags and disposed of correctly
 </li>
 <li>
 Maintain linen room and uniform store
 </li>
 <li>
 Report maintenance and hazard issues
 </li>
 <li>
 Comply with hotel security, fire regulations and all health and safety legislation
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Seamstress serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Positive attitude
 </li>
 <li>
 Good communication skills
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Ability to work on own or in teams
 </li>
 <li>
 Excellent sewing and machine skills
 </li>
 <li>
 Methodical and well organised
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience as a Seamstress
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Kuwait Resort
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Housekeeping and Laundry
</div>

Tailor

Explore 13+ Housekeeping order taker in Ahmadi this May. Find roles across top companies and apply now to boost your career.