associate | audit and assurance | typist - oman Jobs in Muscat

associate | audit and assurance | typist - oman

business development manager (oman) Jobs in Muscat

business development manager (oman)

coordinator - sales & marketing - jumeirah muscat bay (national talent) Jobs in Muscat

coordinator - sales & marketing - jumeirah muscat bay (national talent)

sales executive (omani only) Jobs in Muscat

sales executive (omani only)

senior sales account executive, oman Jobs in Muscat

senior sales account executive, oman

hr business partner oman

Daikin Middle East and Africa

<div>
 
 
 
 Job Responsibilities:
 
 
 
 <ul>
 <li>
 Managing all recruitment activities related to the Oman affiliate
 </li>
 <li>
 Acting as an internal customer service head by addressing all inquiries, questions, concerns and requests of the affiliate employees
 </li>
 <li>
 Work with SAP (SuccessFactors) on maintaining employee data in Employee Central module
 </li>
 <li>
 Implement all Crisis Management activities and tasks
 </li>
 <li>
 Managing approvals on Envision HRIS &amp; initiating 4ME new user requests and employee transactions
 </li>
 <li>
 Managing Disciplinary &amp; Grievances actions, involving MD as and when required
 </li>
 <li>
 Conduct induction process for new joiners and exit process for leavers
 </li>
 <li>
 Align HR policies from headquarter and localize to fit Oman labor law
 </li>
 <li>
 Building a talent Database (CVs and interview notes) and managing all HR online folders related to the affiliate
 </li>
 <li>
 Implementing all the training activities incorporation with L&amp;D function for Oman affiliate
 </li>
 <li>
 Managing and advising on the performance management process
 </li>
 <li>
 Conduct coaching sessions and give advice as and when required
 </li>
 <li>
 Contribute with input and feedback to the corporate HR team / Center of Excellence regarding the design of policies and procedure
 </li>
 <li>
 Conduct and or facilitate trainings and workshops as and when required
 </li>
 <li>
 Contribute to headcount planning of the affiliate
 </li>
 <li>
 Prepare regular reports as and when required
 </li>
 <li>
 Manage, coach and develop own resources in the team
 </li>
 </ul>
 
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 Experience &amp; Knowledge:
 
 
 <ul>
 <li>
 A minimum of 8 years&rsquo; experience in HR with a clear exposure on operational HR activities
 </li>
 <li>
 Very good knowledge of HR activities and a proven track record of relevant experience in implementing and following up all HR activities
 </li>
 <li>
 Experience working with a team towards achieving a common goal
 </li>
 <li>
 Management experience is a must
 </li>
 </ul>
 
 
 Education:
 
 
 <ul>
 <li>
 University Graduate or equivalent, preferably business or HR studies
 </li>
 </ul>
 
 
 Skills:
 
 
 <ul>
 <li>
 Very good communication and interpersonal skills
 </li>
 <li>
 Very positive teamwork player
 </li>
 <li>
 Very customer-oriented
 </li>
 <li>
 Very good decision-making skills
 </li>
 <li>
 Very good problem-solving skills
 </li>
 <li>
 Leading and managing change
 </li>
 <li>
 The ability to see the bigger picture (strategic thinking)
 </li>
 <li>
 Basic project management skills
 </li>
 <li>
 Very good MS-Office skills
 </li>
 </ul>
 
 
</div>

HR Business Partner - Oman

dubizzle

<div>
 
 Dubizzle Group has the unique distinction of being an iconic, homegrown brand with a strong presence across the Middle East and Pakistan. Connecting millions of users across the region, we are committed to delivering the best online search experience. Dubizzle Group is the largest classifieds player in emerging markets which operates leading brands in the Greater MENA, South Asia &amp; Southeast Asia Regions.
 
 
 As part of Dubizzle Group, Dubizzle Oman is alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As an HR Generalist, you will act as a trusted advisor to the business, providing operational HR support to enhance Dubizzle Oman's business performance. You will work closely with leadership to align HR initiatives with business goals, driving organisational effectiveness and employee engagement.
 
 
 
 In this role, you will:
 
 
 <ul>
 <li>
 Responsible for the paperwork of new hires, including contractual, banking, and medical insurance;
 </li>
 </ul>
 <ul>
 <li>
 Coordinate and Administer training workshops, which fall part of the onboarding program;
 </li>
 <li>
 Manage the complete visa cycle for new hires, using platforms and portals relevant to the business units;
 </li>
 <li>
 Coordinate the relocation of new hires into the country
 </li>
 <li>
 Responsible for the maintenance, administration and completion of internal HRMS (BambooHR);
 </li>
 <li>
 Ensure compliance with Oman labour laws and regulations, maintaining up-to-date knowledge of HR best practices;
 </li>
 <li>
 Serve as a link between management and employees by handling questions and helping resolve work-related problems;
 </li>
 <li>
 Provide current employees with information about policies, job duties, salaries, benefits, etc
 </li>
 <li>
 Provide HR representation, support, and guidance during the PIP cycle and performance management issues, including disciplinary or information job chats/continuous conversations;
 </li>
 <li>
 Support focus groups across the organisation, implementation agenda, and recommend feedback and improvements;
 </li>
 <li>
 Support &amp; coordinate with PRO to cancel / transfer visas and clear the immigration list;
 </li>
 <li>
 Conduct exit interviews and prepare the final settlement as per the Oman labour law;
 </li>
 <li>
 Represent dubizzle at Oman Labour regarding disputes, as and when required;
 </li>
 <li>
 Provide 24/48 hours response time, not limited to paperwork production, including salary certificates, PIP paperwork &amp; performance paperwork;
 </li>
 <li>
 Provide monthly reports to the HR Manager, including visa headcount, quota, and other relevant information
 </li>
 <li>
 Implement and manage HR policies and procedures, ensuring alignment with local legal requirements;
 </li>
 <li>
 Partner with business leaders to develop and implement HR strategies that align with and support business objectives
 </li>
 <li>
 Drive organisational change initiatives, supporting business transformation and cultural change;
 </li>
 <li>
 Develop and implement strategies to enhance employee engagement and retention
 </li>
 <li>
 Represent the company in country-level matters, including compliance, labour inspection, and governmental communication
 </li>
 <li>
 Oversee the day-to-day management of office facilities to ensure a clean, safe, and efficient working environment
 </li>
 <li>
 Coordinate with vendors and service providers for office maintenance, supplies, repairs, and utilities
 </li>
 <li>
 Ensure office infrastructure (e.g., seating arrangements, meeting rooms, security systems) supports productivity and employee well-being
 </li>
 <li>
 Manage the Facilities budget, including cost control for supplies, equipment, and facility expenses
 </li>
 <li>
 Act as the local point of contact for group leadership and external stakeholders (e.g., legal, government entities, auditors)
 </li>
 <li>
 Support country-specific projects, policies, and expansion plans
 </li>
 <li>
 Coordinate with the finance team to manage local budgets, petty cash, and expense tracking
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Human Resources, Business Administration, or related field;
 </li>
 </ul>
 <ul>
 <li>
 A master's degree or HR certification (e.g., SHRM-CP, PHR) is preferred
 </li>
 <li>
 Minimum of 3-5 years of HR experience, with at least 3 years in a similar role, preferably in the Oman market
 </li>
 <li>
 Strong knowledge of HR practices and Oman employment laws;
 </li>
 <li>
 Proficiency in HRIS and Microsoft Office Suite;
 </li>
 <li>
 Excellent communication and interpersonal skills;
 </li>
 <li>
 Ability to build effective relationships and influence stakeholders;
 </li>
 <li>
 Strong analytical and problem-solving abilities
 </li>
 <li>
 Strategic thinker with a proactive approach;
 </li>
 <li>
 High level of integrity and confidentiality;
 </li>
 <li>
 Strong organisational and time management skills;
 </li>
 <li>
 Ability to work in a fast-paced, dynamic environment
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast-paced, high-performing culture.
 </li>
 <li>
 Opportunity to expand the brand in Oman
 </li>
 <li>
 Multinational experience and opportunity to work closely with our other brands
 </li>
 <li>
 Rewards &amp; Recognitions.
 </li>
 <li>
 Learning &amp; Development opportunities.
 </li>
 <li>
 Competitive salary.
 </li>
 <li>
 Structured commission.
 </li>
 <li>
 Iqama (Omani Residence ID)
 </li>
 <li>
 Visa processing and renewals.
 </li>
 <li>
 Health insurance.
 
 </li>
 </ul>
 
 #dubizzleOman
 
</div>

HR Generalist

BookTax Outsourcing

Job Title: Sales Manager &ndash; Software &amp; ERP SalesLocation: OmanIndustry: Information Technology / Software SolutionsType: Full-timeJob Summary:We are seeking an experienced and results-driven Sales Manager to lead our software and ERP sales efforts in the Oman region. The ideal candidate will have a strong background in enterprise software sales, with a preference for experience in Microsoft Dynamics 365 (D365) or similar ERP platforms. This role requires a strategic thinker with a hunter mindset, excellent client relationship skills, and a solid understanding of the regional business environment.Key Responsibilities:<ul><li>Drive sales of ERP and enterprise software solutions, with a focus on Microsoft Dynamics 365.</li><li>Identify, qualify, and close new business opportunities across various industry sectors.</li><li>Develop and execute a go-to-market strategy specific to the Omani market.</li><li>Build and manage a pipeline of leads through networking, referrals, cold calling, and market research.</li><li>Conduct client meetings, presentations, and product demos tailored to business needs.</li><li>Collaborate with pre-sales, technical, and implementation teams to ensure client requirements are met.</li><li>Develop strong relationships with key decision-makers (C-Level executives, IT heads, etc.).</li><li>Stay updated with competitor activity, market trends, and Microsoft D365 updates.</li><li>Achieve or exceed quarterly and annual sales targets.</li><li>Represent the company at industry events, conferences, and exhibitions in Oman and the GCC.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Business, IT, or a related field (MBA preferred).</li><li>5+ years of proven experience in enterprise software or ERP sales, ideally in Oman or the GCC.</li><li>Hands-on experience selling Microsoft Dynamics 365, or other ERP platforms (SAP, Oracle, etc.) is highly preferred.</li><li>Strong network and understanding of the Omani business and technology ecosystem.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Fluent in English; Arabic is a strong advantage.</li><li>Self-motivated, target-driven, and able to work independently and as part of a team.</li><li>Willingness to travel within Oman and the GCC as needed.</li></ul>Preferred Experience:<ul><li>Experience working with Microsoft partners or channel ecosystem.</li><li>Familiarity with Microsoft licensing, pricing, and cloud solutions (Azure, Power Platform, etc.).</li><li>Exposure to digital transformation, cloud migration, and business process automation.</li></ul>Share your cv to hr@blackswanbss.comJob Types: Full-time, PermanentPay: RO400.000 - RO700.000 per monthExperience:<ul><li>software sales: 1 year (Required)</li></ul>Expected Start Date: 09/11/2025

Business Development Manager

Job Title: Sales Manager &ndash; Software &amp; ERP SalesLocation: OmanIndustry: Information Technology / Software SolutionsType: Full-timeJob Summary:We are seeking an experienced and results-driven Sales Manager to lead our software and ERP sales efforts in the Oman region. The ideal candidate will have a strong background in enterprise software sales, with a preference for experience in Microsoft Dynamics 365 (D365) or similar ERP platforms. This role requires a strategic thinker with a hunter mindset, excellent client relationship skills, and a solid understanding of the regional business environment.Key Responsibilities:<ul><li>Drive sales of ERP and enterprise software solutions, with a focus on Microsoft Dynamics 365.</li></ul><ul><li>Identify, qualify, and close new business opportunities across various industry sectors.</li></ul><ul><li>Develop and execute a go-to-market strategy specific to the Omani market.</li></ul><ul><li>Build and manage a pipeline of leads through networking, referrals, cold calling, and market research.</li></ul><ul><li>Conduct client meetings, presentations, and product demos tailored to business needs.</li></ul><ul><li>Collaborate with pre-sales, technical, and implementation teams to ensure client requirements are met.</li></ul><ul><li>Develop strong relationships with key decision-makers (C-Level executives, IT heads, etc.).</li></ul><ul><li>Stay updated with competitor activity, market trends, and Microsoft D365 updates.</li></ul><ul><li>Achieve or exceed quarterly and annual sales targets.</li></ul><ul><li>Represent the company at industry events, conferences, and exhibitions in Oman and the GCC.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Business, IT, or a related field (MBA preferred).</li></ul><ul><li>5+ years of proven experience in enterprise software or ERP sales, ideally in Oman or the GCC.</li></ul><ul><li>Hands-on experience selling Microsoft Dynamics 365, or other ERP platforms (SAP, Oracle, etc.) is highly preferred.</li></ul><ul><li>Strong network and understanding of the Omani business and technology ecosystem.</li></ul><ul><li>Excellent communication, negotiation, and presentation skills.</li></ul><ul><li>Fluent in English; Arabic is a strong advantage.</li></ul><ul><li>Self-motivated, target-driven, and able to work independently and as part of a team.</li></ul><ul><li>Willingness to travel within Oman and the GCC as needed.</li></ul>Preferred Experience:<ul><li>Experience working with Microsoft partners or channel ecosystem.</li></ul><ul><li>Familiarity with Microsoft licensing, pricing, and cloud solutions (Azure, Power Platform, etc.).</li></ul><ul><li>Exposure to digital transformation, cloud migration, and business process automation.</li></ul>Share your cv to hr@blackswanbss.comJob Types: Full-time, PermanentPay: RO400.000 - RO600.000 per monthExperience:<ul><li>Software Sales: 1 year (Required)</li></ul>

ERP Consultant

Astra Innovations

<div>
 
 
 Innovation Manager &ndash; Oman
 
 
 
 
 
 Empowering the Doers. Shaping the Future of Energy Operations.
 
 
 
 
 
 Join us in bringing next-generation operational intelligence to the heart of Oman&rsquo;s energy future.
 
 
 
 
 
 
 
 Location:
 
 Muscat, Oman
 
 
 
 Company:
 
 Animo Team at Astra Innovations&nbsp;
 
 
 
 Department:
 
 Innovation and Growth
 
 
 
 
 
 The future of oil and gas is being written right now.
 
 
 At Astra Innovations, we&rsquo;re not waiting for change we&rsquo;re building it.
 
 
 
 
 
 
 About Astra Innovations
 
 
 
 Astra Innovations builds technology that gives time back to the people who keep the world running.
 
 
 Our platform,
 
 Animo
 
 , is redefining operational performance for the energy sector by connecting data, insight, and action in one intelligent ecosystem.
 
 
 We believe the future of energy belongs to those who combine operational wisdom with the power of innovation.
 
 Join a global team that believes the doers deserve better tools and the future favors the bold.
 
 
 
 
 
 
 
 The Opportunity
 
 
 
 We are seeking an
 
 Innovation Manager
 
 based in Oman to lead collaboration and innovation across our regional and global partners.
 
 
 
 
 
 This position is about driving transformation and accelerating progress across the energy industry. The focus is on connecting operational insight, technology, and data logistics into a unified mission to help teams deliver energy safely and efficiently.
 
 
 You will guide partners in using Animo to elevate performance, integrate smarter workflows, and uncover new opportunities for growth. The role combines strategic leadership, data fluency, and a deep understanding of field operations.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Lead initiatives that bring together partners, engineers, and data teams to deliver measurable innovation in operational performance.
 </li>
 <li>
 Facilitate innovation sessions, workshops, and pilots that explore new applications of data intelligence and AI.
 </li>
 <li>
 Ensure that partner organizations fully leverage Animo for performance tracking, data logistics, and continuous improvement.
 </li>
 <li>
 Oversee the flow and quality of operational data across regional partners to ensure readiness for advanced analytics and AI applications.
 </li>
 <li>
 Translate feedback from the field into clear insights and priorities for product and engineering teams.
 </li>
 <li>
 Identify opportunities for new integrations, digital efficiencies, and collaboration programs that strengthen regional adoption.
 </li>
 <li>
 
 Entrusted with handling highly sensitive corporate initiatives and proprietary data.
 
 </li>
 <li>
 Represent Astra Innovations in strategic partner meetings, industry events, and innovation forums across Oman and the broader Middle East.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 A minimum of 5 years of experience in energy operations, digital transformation, or technology-driven project leadership.
 </li>
 <li>
 Strong understanding of drilling, completions, or production operations in the oil and gas industry.
 </li>
 <li>
 Proven ability to lead cross-functional initiatives that connect technology, operations, and business value.
 </li>
 <li>
 Experience working with data systems, analytics platforms, or AI-enabled tools that support decision-making.
 </li>
 <li>
 Ability to communicate complex ideas clearly to both technical and operational audiences.
 </li>
 <li>
 High level of curiosity about emerging technologies and a practical mindset for applying them in real operations.
 </li>
 <li>
 Strong interpersonal skills and the ability to build trust and alignment across diverse teams.
 </li>
 <li>
 Proven track record of maintaining strict confidentiality in high-stakes, sensitive environments.
 </li>
 </ul>
 
 
 
 
 
 Why Join Astra
 
 
 <ul>
 <li>
 Be part of a team that believes technology should amplify human expertise and operational experience.
 </li>
 <li>
 Shape the future of data-driven performance in energy through innovation and collaboration.
 </li>
 <li>
 Work with industry leaders who share a common goal of delivering energy safely, efficiently, and sustainably.
 </li>
 <li>
 Competitive compensation, global exposure, and opportunities for professional growth within a rapidly scaling organization.
 </li>
 </ul>
 
 
 
 
 
 
 
 If you have a passion for digital transformation, operational excellence, and collaboration across the energy ecosystem, this is your chance to drive real impact. Our platform,
 
 Animo
 
 , is helping operators across the globe turn data into performance and insight into action. Now, we&rsquo;re expanding our footprint in Oman and searching for an
 
 Innovation Manager
 
 who&rsquo;s ready to lead that charge.
 
</div>

Innovation Manager

Ooredoo Fintech

<div>
 <ol>
 <li>
 
 PROFILE
 
 </li>
 </ol>
 
 
 
 
 
 Role Title: Head of Operations, Oman
 
 
 
 
 Reporting to: Chief Operating Officer
 
 
 
 
 
 <ol>
 <li>
 
 CONTEXT
 
 </li>
 </ol>
 
 
 
 
 Ooredoo Group (OG) is one of the fastest growing telecom groups in the world.
 
 
 
 
 
 Ooredoo Group is focused on managing the Group&rsquo;s performance, strengthening its global presence, and entering selected adjacent markets.
 
 
 As a result, OG has established a FinTech organisation &ndash; Ooredoo Fintech - committed to
 
 responsibly building
 
 an ambitious and innovative fintech business in the Middle East &amp; North Africa region and beyond.
 
 
 
 
 
 Ooredoo Fintech acts as a parent company and fully owns local fintech subsidiaries in each of the six target markets, which will hold the local regulatory license and permissions.
 
 
 
 
 
 The local fintech subsidiaries will be responsible for execution in the local markets, for running compliant, efficient operations and for building capabilities (Centres of Excellence) that can be reused and leverage across the Group.
 
 
 
 
 
 Leaders in Ooredoo Fintech will be tasked with building one of the most well-funded, ambitious and impactful ventures in the region, hence a few personal ingredients are essential:
 
 <ul>
 <li>
 Gravitas, presence and remaining centred on the long-term vision.
 </li>
 <li>
 Ability to lead teams at scale.
 </li>
 <li>
 A vision and the ability to build capabilities that are effective in a market and &ndash; at the same time &ndash; designed to be leveraged across the entire Group
 </li>
 <li>
 Ability to think, act and deliver constantly and incrementally.
 </li>
 <li>
 Ability to lead and manage a wide array of partners suppliers and colleagues across multiple jurisdictions.
 </li>
 <li>
 Demonstrably operating with an attitude that is simultaneously structured, pragmatic, credible &amp; courageous
 </li>
 </ul>
 
 
 
 <ol>
 <li>
 
 ROLE PURPOSE
 
 </li>
 </ol>
 
 
 
 
 The Head of Operations, Oman is a
 
 business leader with track record in building resilient and efficient businesses.
 
 
 
 He/she will make the Oman operations a superbly organised, modern, integrated organisation that conducts its business efficiently and responsibly -
 
 and builds capabilities that are reused across the Group
 
 
 
 
 
 
 The role holder will be responsible for a broad range of Operational aspects in Ooredoo Fintech Oman, including:
 
 <ul>
 <li>
 Customer Service
 </li>
 <li>
 Financial operations
 </li>
 <li>
 Compliance operations
 </li>
 <li>
 B2B Operations
 </li>
 <li>
 Partners Operations
 </li>
 <li>
 Partnerships with Ooredoo Oman
 </li>
 </ul>
 
 
 
 
 In addition, Oman will act as Center of Excellence for the Group for Customer Service and Financial Operations. The role holder will be responsible of designing, implementing and overseeing these two functions across the Group,
 
 
 
 
 
 On many aspects, Ooredoo fintech starts from scratch or from low levels of harmonisation across countries, hence the ability to drive
 
 standardisation and automation
 
 at scale is key.
 
 
 
 
 
 Being experts in the field, credible leaders and having a
 
 co-founder attitude
 
 to building the business is a must have.
 
 
 
 
 <ol>
 <li>
 
 ROLE ACCOUNTABILITIES
 
 </li>
 </ol>
 
 
 
 
 
 Customer service
 
 
 
 
 Lead the Oman Operations
 
 
 <ul>
 <li>
 Design, structure, and run all aspects of the customer service and customer care function, ensuring users (consumer and merchants) in Oman receive exceptional and accurate service
 </li>
 <li>
 Establish service levels and actively manage and monitor
 </li>
 <li>
 Take corrective actions when service level is not met.
 </li>
 </ul>
 
 
 Lead the Customer Service
 
 
 <ul>
 <li>
 Lead the design, set up, implementation of customer service operations for the entire group across all markets.
 </li>
 <li>
 Achieve economies of scale by harmonising operating procedures and centralising activities where possible
 </li>
 <li>
 Manage the centralised operation and be accountable for the customer service performance (if centralisation happens);
 </li>
 <li>
 Ensure group standards and procedures are adopted across the group countries, monitored and continuously developed
 </li>
 <li>
 Be the primary interface for Group suppliers and manage their performance accordingly
 </li>
 </ul>
 
 
 
 
 
 Financial operations
 
 
 
 
 Lead the Oman Operations
 
 
 <ul>
 <li>
 Design, structure, and run all the operational aspects of financial operations, including: reconciliations with settlement banks, card providers, bill payment partners, payment gateways and all other partners
 </li>
 <li>
 Ensure daily, weekly, monthly monitoring of funds, inflow and outflow and manage discrepancies and incidents through effective, standardised processes
 </li>
 <li>
 Submit reporting and reconciliations to central banks and regulators, timely, when required
 </li>
 <li>
 Ensure capacity is in place, teams are trained and equipped with appropriate tools.
 </li>
 </ul>
 
 
 
 
 
 Lead the Finops Center Of excellence for the Group
 
 
 <ul>
 <li>
 Lead the design, set up, implementation of Finance operations for the entire group across all markets.
 </li>
 <li>
 Achieve economies of scale by standardising and harmonising operating procedures and centralising activities where possible
 </li>
 <li>
 Manage the centralised operation and be accountable for performance (if centralisation happens);
 </li>
 <li>
 Coordinate with Ooredoo Fintech Finance team for accurate reporting and effective accounting processes
 </li>
 <li>
 Be the primary interface for Group suppliers and manage their performance accordingly
 </li>
 <li>
 Ensure group standards and procedures are adopted across the group countries, monitored and continuously developed
 </li>
 </ul>
 
 
 
 
 
 Compliance Operations
 
 
 
 
 Lead the Oman Operations
 
 
 <ul>
 <li>
 Design, structure, and run the operational aspects of compliance function including Anti Money Laundering Operations, Fraud Management Operations
 </li>
 <li>
 Manage inflow of cases/alerts, output, backlog. Ensure capacity is in place, teams are trained and equipped with appropriate tools.
 </li>
 <li>
 On a quarterly and yearly basis, coordinate the roadmap and the performance management with the with the Group Center of excellence
 
 (not in place yet, but likely to be set up in Qatar)
 
 to achieve a high degree of standardisation and harmonisation across the group
 </li>
 </ul>
 
 
 
 
 
 B2B Operations
 
 
 
 
 Lead the Oman Operations
 
 
 <ul>
 <li>
 Design, structure, and run all the operational aspects of the salary disbursemenmt operations, including user onboarding, employer onboarding and management, debit cards logistics/operations
 </li>
 <li>
 Ensure capacity is in place, teams are trained and equipped with appropriate tools.
 </li>
 <li>
 On a quarterly and yearly basis, coordinate the roadmap and the performance management with the with the Group Center of excellence
 
 (not in place yet, but likely to be set up in Qatar)
 
 to achieve a high degree of standardisation and harmonisation across the group
 </li>
 </ul>
 
 
 Partner Operations
 
 
 
 
 Lead the Oman Operations
 
 
 <ul>
 <li>
 Design, structure, and run all the operational aspects of the local partnerships with bill payment partners, payment gateways etc..
 </li>
 <li>
 Establish SLAs and monitor partners performance through appropriate forums
 </li>
 <li>
 Ensure procedures are set up, commonly adopted and teams are trained and equipped with appropriate tools. Ensure incidents are properly raised, tracked, resolved and reported
 </li>
 <li>
 Develop an ambitious plan for Oman to expand its partnerships landscape in new areas (lending, agents) and execute accordingly
 </li>
 <li>
 In partnership with Ooredoo Finetch COO, develop a vision for the Group Center of excellence for Partnerships to achieve a high degree of standardisation across the group
 </li>
 </ul>
 
 
 Partnerships with Ooredoo Oman
 
 
 <ul>
 <li>
 Establish which services will be provided to Ooredoo Fintech by the relevant Ooredoo telecom business in each market (and vice versa)
 </li>
 <li>
 Define arm&rsquo;s length contracts with the Ooredoo telecom business for the provision of services to Fintech and vice versa.
 </li>
 <li>
 Establish the governance for these agreements and manage deviations in service level, costs, outputs, where appropriate
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 LEADERSHIP
 
 </li>
 <li>
 </li>
 <li>
 Be a structured, organised, credible leader, able to
 
 manage local operations as well as contributing to the rest of the Group via the Centers of excellence
 
 </li>
 <li>
 
 Be a leader of people &ndash; act as a role model at all times
 
 and coach, mentor and direct teams based on multiple geographies
 </li>
 <li>
 Make Ooredoo Fintech a superbly organised, modern, integrated organisation that
 
 conducts its business efficiently and responsibly.
 
 </li>
 <li>
 Instil a
 
 culture of continuous improvement
 
 in everything the business does.
 </li>
 <li>
 Bring
 
 focus, discipline and structure
 
 across all markets
 </li>
 <li>
 Act as a business builder, focused on the long success of the business
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Experience and Skills
 
 </li>
 <li>
 </li>
 <li>
 A business leader, with at least 2 decades of experience and proven track record of running a wide range of functions (operations, customer service, partnerships)
 </li>
 <li>
 Has led multi-country operations, with focus on automation &amp; standardisation across markets
 </li>
 <li>
 Track record in business building &ndash; ideally internal scale up within large organisation, start-ups or Private Equity backed ventures.
 </li>
 </ul>
 
 
</div>

Head of Operations

Dollar Car Rental - AAA Group

Job Purpose:The role is responsible for driving and expanding the monthly leasing business across Oman by working closely with cross-functional teams including sales, rate management, corporate, and marketing. The position aims to develop strategies to increase revenue, strengthen customer relationships, and enhance product visibility through digital and referral channels.Key Responsibilities:<ul><li>Collaborate with Customer Service Executives (CSEs) to develop and grow the monthly business at various locations, including the OCR portfolio.</li><li>Coordinate with the Rate Management Team to ensure competitive and profitable pricing of monthly lease products.</li><li>Partner with the Sales Team to create targeted strategies for specific customer segments such as teachers, corporate employees, and airline staff.</li><li>Work in alignment with the Corporate Sales Team to enhance spot monthly leasing opportunities.</li><li>Liaise with the Customer Management &amp; Loyalty (CML) Team to generate new business through referrals from existing customers.</li><li>Develop and implement the digital marketing strategy, including online promotions and campaigns to increase product visibility and lead generation.</li><li>Monitor and analyze all monthly returns, identifying key reasons and working on improvement action plans.</li><li>Conceptualize and introduce loyalty programs and added benefits to retain long-term monthly customers.</li></ul>Qualifications &amp; Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>Minimum of 3&ndash;5 years of experience in sales or business development within the car rental, leasing, or automotive industry.</li><li>Strong understanding of pricing, promotions, and customer retention strategies.</li><li>Excellent communication, negotiation, and relationship-building skills.</li><li>Proficiency in MS Office and familiarity with digital marketing tools.</li><li>Valid Oman driving license preferred.</li></ul>Job Type: Full-timePay: RO500.000 - RO600.000 per month

Product Manager-Monthly Rentals

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