head of human resources

supervisor-human resources Jobs in Istanbul

supervisor-human resources

human resources and administration lead

HRWORKS YÖNETİM DANIŞMANLIK LİMİTED ŞİRKETİ

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   Our client is a leading provider of high-performance specialty chemicals solutions that enable critical industrial systems to operate efficiently and reliably. With a strong focus on innovation and sustainability, the company develops tailored technologies that enhance operational performance, reduce environmental impact, and deliver long-term value across diverse industrial sectors.
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  <span>
   In line with its ongoing organizational growth and evolving regional structure, we are currently seeking an HR and Administration Lead (m/f) who will oversee and coordinate the full scope of Human Resources and Administrative Operations for the T&uuml;rkiye organization, while ensuring alignment with both local business requirements and regional HR strategies.
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   This role will be directly responsible for managing end-to-end HR processes, including workforce planning, recruitment, employee relations, performance management, compliance, talent development, and HR reporting as well as overseeing administrative services that support efficient plant and office operations. The position will serve as a key business partner to the management team, contributing to organizational effectiveness, employee engagement, and operational continuity.
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  <strong>
   The
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  <strong>
   HR and Administration Lead (&Ccedil;erkezk&ouml;y)
  </strong>
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   will report directly to the
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  <strong>
   Eastern Europe Regional HR Manager
  </strong>
  <span>
   and functionally to the
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  <strong>
   T&uuml;rkiye Finance and Administration Head
  </strong>
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   .
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  <strong>
   Key Responsibilities:
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   -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manage end-to-end recruitment for factory positions, including job posting, candidate screening, interviews, and onboarding.
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   -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Coordinate blue-collar and white-collar hiring needs with department managers and ensure timely staffing.
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   -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Handle employee relations, disciplinary procedures, attendance follow-up, and shift-based workforce requirements.
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   -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Prepare and maintain employment contracts, HR documentation, policies, and ensure full compliance with labor legislation.
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   -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Oversee onboarding, orientation, and integration processes by coordinating with payroll, legal, OHS, audit, and finance teams.
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   -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manage factory administrative operations including security, cleaning, catering, transportation, and facility services.
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   -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support weekly management meetings by reporting on HR issues, staffing needs, and operational challenges.
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   -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure all HR and administrative processes align with internal policies, legal requirements, and audit standards.
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  <strong>
   Experience &amp; Skills:
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  <span>
   -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelor&rsquo;s degree in HR, Business Administration, or related field.
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   -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;7+ years of HR experience in manufacturing or industrial setting.
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   -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong knowledge of labor law and hands-on experience in factory HR operations.
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   -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience managing blue-collar workforce processes and administrative services.
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   -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Effective communication skills and ability to work in a matrix structure.
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  <span>
   -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Completed military service (for male candidates).
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   -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Valid B-class driver&rsquo;s license and active driving capability.
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   -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;English proficiency sufficient to express oneself clearly in internal and external meetings.
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   -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proficiency in MS Office and familiarity with HRIS systems.
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   Core Competencies:
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  <strong>
   Results-Driven
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   Highly motivated and resilient, with a strong sense of ownership and a track record of delivering results under pressure. Brings structure, focus, and a hands-on approach to problem-solving and prioritization.
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   Change Management
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   Leads and manages change initiatives that significantly improve work quality, efficiency, and performance. Demonstrates forward-thinking and drives continuous improvement solutions.
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   People and Organizational Development
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   Takes ownership of employees and organizational development needs. Maintains strong focus on capability building and views development as an essential leadership responsibility.
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  <strong>
   Taking Initiative and Execution
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   Shows initiative and a positive attitude in driving tasks forward. Accepts challenges, maintains high energy under pressure, and consistently delivers effective, results-oriented outcomes.
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  <span>
   Contact:
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  <strong>
   https://hrw.com.tr/job/general-application/
  </strong>
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 </p>
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  <span>
   Applications will be held strictly confidential.
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  <span>
   We thank all candidates for their interest, however, only those under consideration will be contacted.
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Human Resources and Administration Lead

HUGO BOSS

<div>
 Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion!
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 At HUGO BOSS, you have the opportunity to contribute your personality, ideas and creativity &mdash; because only when we break new ground together can we create something unique. Become part of our team of more than 19.000 employees worldwide and shape your future at HUGO BOSS!
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 <strong>
  What you can expect:
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 </strong>
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   Manage end-to-end recruitment processes for both stores and head office positions.
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   Ensure smooth onboarding and induction programs for new hires.
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   Support payroll processes by ensuring compliance with legal requirements.
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   Monitor health insurance, leave of absence, sick days, and work schedules.
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   Liaise with official institutions in line with labour law and related regulations.
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   Handle legal notifications and ensure timely and accurate submissions.
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   Act as the first point of contact for employees on HR-related matters.
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   Foster employee engagement by supporting initiatives that enhance workplace culture.
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   Contribute to talent acquisition strategies and succession planning.
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   Support performance management cycles and employee development programs.
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   Lead and enable company-wide social responsibility and community engagement projects.
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  </li>
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  Your profile:
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 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in human resources, Business Administration, or a related field.
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   Minimum 5 years of experience in HR generalist or HRBP capacity.
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   Strong knowledge of labour law and HR practices.
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   Excellent communication and interpersonal skills.
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   Proficient in MS Office applications; SAP experience is a plus.
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   Fluent in English (written and spoken).
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   Strong problem-solving skills with a proactive and solution-oriented mindset.
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  Your benefits:
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   #BeYourOwnBoss and we are going to support your individual leadership development with HUGO BOSS Learning Programs,
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   Today. Tomorrow. Always. Sustainability is one of our key values, and more than just a trend. We are committed to environmental, animal and climate protection and human rights.
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 We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person&rsquo;s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.
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HR Business Partner

HUMAN KAPİTAL İNSAN KAYNAKLARI

<div><div>S&uuml;rekli / Tam Zamanlı</div>
<div></div><div><b>Referans Numarası :</b> 1981-2039-2025
</div><div>İşe Alınacak Kişi Sayısı : 1</div>
<div></div><div><p>T&uuml;rkiye - İstanbul (Asya)
</p></div>
<div></div><div><p><b>Pozisyon Seviyesi : </b>:Orta D&uuml;zey Y&ouml;netici</p>
</div><div></div><div><p><b>İş Alanı : </b>: Finans</p>
</div><div><div><h4 class="jobSectionHeader"><b>Genel Nitelikler ve İş Tanımı :</b></h4>
</div><div><p><b>Position:</b> Group Finance Manager<br>
<b>Location:</b> &Uuml;mraniye / Istanbul<br>
<b>Department:</b> Finance<br>
<b>Reporting to:</b> General Manager<br>
<b>Employment Type:</b> Full-Time</p><p></p><p><b>
About the Company</b></p><p>
Our client is a diversified and growing group engaged in renewable energy (Montenegro solar power plant investments), construction projects, technology development activities (within the Technopark structure), and food &amp; restaurant operations.</p><p>
We are looking for a <b>Group Finance Manager</b> who will oversee the financial management of the group companies and strengthen our strategic decision-making processes.</p><p></p><p><b>
Role Purpose</b></p><p>
The Group Finance Manager will manage all financial operations, cash flow, budgeting and reporting processes, investment feasibility studies, and risk management end-to-end. The role will also lead strategic-level relationships with banks, financial institutions, and investors.</p><p>
This is one of the most critical roles for achieving the group&rsquo;s growth objectives.</p><p></p><p><b>
Qualifications</b></p><ul><li>
Bachelor&rsquo;s degree in Finance, Economics, Business Administration, or related fields; a Master&rsquo;s degree is an asset.</li><li>
Minimum 10 years of finance experience (preferably in multiple sectors).</li><li>
Expertise in financial reporting, budgeting, cash flow management, cost control, and consolidation.</li><li>
Strong experience in banking, investment financing, and credit processes.</li><li>
Proficiency in technology-driven and digital finance tools.</li><li>
Excellent command of English.</li><li>
Strong leadership capability, strategic mindset, and analytical decision-making skills.</li><li>
Willingness to travel domestically and internationally.</li><li>
Holder of a valid Class B driving license.</li><li>
FOR APPLY: https://humancapital.com.tr/ilan/141/group-finance-manager</li></ul><p></p><p><b>
Responsibilities</b></p><p><b>
Strategic Financial Management</b></p><ul><li>
Plan and execute the financial strategies of group companies.</li><li>
Conduct financial feasibility, profitability, and risk analyses for investment projects (particularly international solar energy projects).</li><li>
Support management&rsquo;s strategic decisions through financial modelling, scenario analyses, and advanced reporting.</li></ul><p><b>
Financial Operations and Reporting</b></p><ul><li>
Manage cash flow and monitor financial risks.</li><li>
Prepare monthly, quarterly, and annual financial reports for senior management.</li><li>
Lead the budgeting process and perform variance analyses.</li><li>
Develop cost analyses and efficiency-driven financial improvement recommendations.</li></ul><p><b>
Banking and Investor Relations</b></p><ul><li>
Manage relationships with banks, financial institutions, leasing companies, and investors.</li><li>
Oversee credit processes, financing models, and fund management activities.</li></ul><p><b>
Group Finance &amp; Internal Control</b></p><ul><li>
Ensure financial consolidation of group companies.</li><li>
Establish, monitor, and improve internal control and financial compliance processes.</li><li>
Follow regulatory requirements and manage financial risk mechanisms.</li><li>
Drive process improvement, digitalization, and financial automation initiatives.</li></ul><p></p><p>
HUMAN KAPITAL Human Resources and Consultancy Services Co. Ltd. operates as a private employment agency with the authorization certificate dated 20.06.2025 and numbered 228, issued by İŞKUR (Turkish Employment Agency).In accordance with Law No. 4904, no fees or benefits may be requested from job seekers under any circumstances. Charging job seekers is strictly prohibited.</p>
</div></div><div><div><h4 class="jobSectionHeader"><b>Aday Kriterleri</b></h4>
</div><div><ul><li><b>İlan Tarihi : </b>08.12.2025</li>
<li><b>Eğitim Seviyesi: </b>Lisans Mezun, Y&uuml;ksek Lisans Mezun</li>
<li><b>Yaşadığı Şehir:</b> İstanbul (Asya),
</li><li><b>Tecr&uuml;be Yılı:</b> 10-0 Yıl</li>
<li><b>Yabancı dil ve seviyesi:</b> İngilizce - ( Seviye : İleri)<br>
</li><li><b>Askerlik Durumu:</b> Yapıldı, Muaf
</li><li><b>Firmanın Tercih Ettiği Sekt&ouml;rler :</b> ENERJİ SEKT&Ouml;R&Uuml;, GIDA SEKT&Ouml;R&Uuml;, İNŞAAT SEKT&Ouml;R&Uuml;</li></ul></div></div></div>

GROUP FINANCE MANAGER

EFS Facilities Services Group (EFS)

<div>
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  <strong>
   Position Overview
  </strong>
 </p>
 <p>
  The HR Specialist will play a key role in supporting the organization&rsquo;s human resources operations, ensuring efficient HR processes, compliance with regulations, and delivery of high-quality employee services. This role involves recruitment support, employee relations, onboarding, HR data management, and assisting in the implementation of HR policies and initiatives.
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  <strong>
   Key Responsibilities
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 </p>
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  <strong>
   1. Recruitment &amp; Staffing
  </strong>
 </p>
 <ul>
  <li>
   Support full-cycle recruitment including job posting, screening candidates, scheduling interviews, and conducting reference checks.
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   Coordinate with hiring managers to understand staffing needs and build candidate pipelines.
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   Assist with employer branding initiatives.
  </li>
 </ul>
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  <strong>
   2. Onboarding &amp; Offboarding
  </strong>
 </p>
 <ul>
  <li>
   Conduct new-hire orientations and ensure completion of all required documentation.
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   Coordinate onboarding schedules and ensure smooth integration of new employees.
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   Process offboarding tasks including exit interviews and clearance procedures.
  </li>
 </ul>
 <p>
  <strong>
   3. HR Operations &amp; Compliance
  </strong>
 </p>
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  <li>
   Maintain and update employee records in HRIS.
  </li>
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   Ensure compliance with labor laws, company policies, and regulatory requirements.
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   Prepare HR reports such as turnover, attendance, and headcount.
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   Support audits and documentation for HR compliance.
  </li>
 </ul>
 <p>
  <strong>
   4. Employee Relations &amp; Engagement
  </strong>
 </p>
 <ul>
  <li>
   Serve as a point of contact for employee inquiries regarding HR policies, benefits, and procedures.
  </li>
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   Assist in resolving workplace issues with professionalism and confidentiality.
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   Support employee engagement activities, events, and communication.
  </li>
 </ul>
 <p>
  <strong>
   5. Compensation &amp; Benefits Support
  </strong>
 </p>
 <ul>
  <li>
   Assist with payroll preparation and verification.
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   Support benefits enrollment and coordinate with vendors.
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   Address employee questions about compensation and benefits.
  </li>
 </ul>
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  <strong>
   6. Training &amp; Development
  </strong>
 </p>
 <ul>
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   Coordinate training sessions, track participation, and maintain training records.
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   Assist in identifying skill gaps and recommending learning programs.
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  <strong>
   Qualifications
  </strong>
 </p>
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  <strong>
   Education &amp; Experience
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.
  </li>
  <li>
   2&ndash;5 years of experience in HR operations or generalist roles (varies based on level).
  </li>
  <li>
   Professional certification (PHR, SHRM-CP, CHRP) is an advantage.
  </li>
 </ul>
 <p>
  <strong>
   Skills &amp; Competencies
  </strong>
 </p>
 <ul>
  <li>
   Strong understanding of HR policies, labor laws, and best practices.
  </li>
  <li>
   Excellent communication and interpersonal skills.
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  <li>
   Strong organizational and time-management abilities.
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  <li>
   Proficiency with HRIS systems and MS Office Suite.
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  <li>
   Ability to handle confidential information with integrity.
  </li>
 </ul>
 <p>
 </p>
</div>


Human Resources Specialist

Atlas Copco

<div><div><div><div><div><h1 class="jobSectionHeader"><b>Human Resources Business Partner
</b></h1></div></div></div></div><div><div><div><div>Functional area: Human Resources
</div></div></div></div><div><div><div><div>Location: Turkiye
</div></div></div></div><div><div><div><div>City: Istanbul
</div></div></div></div><div><div><div><div>Company name: Atlas Copco Makinalari Imalat AS
</div></div></div></div><div><div><div><div>Date of posting: Dec 3, 2025<br>
</div></div></div></div><p></p><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Your role</b></h2>
</div><div><p>
You will</p>
<ul>
<li><p>Be responsible for all aspects of HR in the company, such as recruitment and selection, learning and development, talent management, compensation and benefits, employee relations, and mobility, while also working in our Atlas Copco ITBA HR network to capitalize on synergies and help shape our local HR strategy aligned with the BA ones</p>
</li>
<li><p>Robust support for fully implementation of AC Group and Business area initiatives including the People Full Potential plan in his/her respective area</p>
</li>
<li><p>Coach and counsel managers and supervisors on Employee Relations and performance management issues</p>
</li>
<li><p>Coordinate corporate and local employee engagement surveys (Insight, other), interpret their results, and drive initiatives in response to improve company morale</p>
</li>
<li><p>To develop, promote and embrace full ownership of activities to promote our employer branding</p>
</li>
<li><p>Monitor, measure, and report on HR issues, opportunities, and development plans and achievements within agreed formats and timescales</p>
</li>
<li><p>Assist all employees with the interpretation of company policies/procedures. Give guidance as needed. Ensure compliance with local labor law and company procedures are maintained</p>
</li>
<li><p>Contribute to the relevant HR networks within the region and the business area globally through working closely with the HR Manager in respective areas/projects</p>
</li>
<li><p>To closely manage the HR KPIs and scorecards, providing full support for presentations, management meetings and company review meetings</p>
</li>
<li><p>Be a pro-active member of the team, always challenging convention and seeking a better way</p>
</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>To succeed, you will need</b></h2>
</div><div><p>
We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.</p>
<ul>
<li>Bachelor's degree in Business Administration, Industrial Engineering, Psychology or related field</li>
<li>Minimum 2-3 years of experience in Human Resources</li>
<li>Fluent in English &amp; Turkish</li>
<li>Highly competent in terms of Digital skills (MS office, Successfactors, etc)</li>
<li>Ability to communicate effectively with employees at all levels of the organization</li>
<li>A collaborative and inclusive approach, and a great capacity for influence to build strong business partnership and stakeholder relationships</li>
<li>Customer focused and able to create customer centric solutions</li>
<li>Highly organized for planning, implementing, and reviewing initiatives</li>
<li>Solution-oriented and decision-making skill</li>
<li>Ability to work in a self-directed manner</li>
<li>Strong team player who is focused on contributing to the performance of the team</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>In return, we offer</b></h2>
</div><div><ul><li>Culture of trust and accountability</li>
<li>Lifelong learning and career growth</li>
<li>Innovation powered by people</li>
<li>Comprehensive compensation and benefits</li>
<li>Health and well-being</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Job location</b></h2>
</div><div><p>
On-Site<br>
This role requires you to work on-site at our office in Istanbul, T&uuml;rkiye (TR). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.</p></div></div><div><div><h2 class="jobSectionHeader"><b><br>
Contact information</b></h2>
</div><div><p>
 Talent Acquisition Team: Hazal Demirkaya</p></div></div></div><br>
<p></p>
<p><b>
Uniting curious minds</b><br>
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.</p></div></div></div></div></div><p></p>

Human Resources Business Partner

Capital.com

<div>
 The CEO, T&uuml;rkiye General Manager will be responsible for the day-to-day management of the Company, driving the execution of its strategic objectives, and ensuring operational efficiency, regulatory compliance, and financial sustainability. This role combines leadership, governance, and operational management, with accountability for the performance and conduct of the business in accordance with applicable laws and ethical standards.
 <br/>
 <br/>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead the Company in executing its strategic plan, ensuring alignment with its vision, values, and regulatory obligations.
  </li>
  <li>
   Provide oversight and direction in day-to-day operations, including finance, compliance, risk, technology, client servicing, and human resources
  </li>
  <li>
   Ensure the Company adheres to all applicable regulations, including CMB requirements, and maintain compliance with corporate governance standards.
  </li>
  <li>
   Act as a representative in regulatory, legal, and stakeholder engagements, fostering strong relationships with authorities, investors, and clients
  </li>
  <li>
   Develop, implement, and monitor systems for internal control, compliance, and risk management to safeguard both client and company interests.
  </li>
  <li>
   Oversee financial performance, ensuring operational efficiency, profitability, and growth while meeting revenue targets
  </li>
  <li>
   Ensure the Company&rsquo;s operations run efficiently, covering all areas including finance, risk management, compliance, and client servicing.
  </li>
  <li>
   Implement strategies that align with business goals and regulatory requirements while promoting a strong culture of compliance, ethics, and excellence
  </li>
  <li>
   Actively engage with key stakeholders to provide transparent updates and maintain strong relationships
  </li>
  <li>
   Provide leadership to the executive team, setting performance expectations, fostering a high-performance culture, and developing talent to ensure the long-term success of the Company
  </li>
  <li>
   Drive the Company&rsquo;s growth through the development of new business opportunities, products, and services and ensure the delivery of exceptional client service while aligning with market and regulatory demands
  </li>
  <li>
   Oversee the firm&rsquo;s technology infrastructure, ensuring it supports the operational needs of the business while maintaining cybersecurity standards and safeguarding client data
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A university degree (at least 4 year undergraduate programme) in finance, economics, business, law, or a related field (MBA or similar postgraduate qualification will be an advantage)
  </li>
  <li>
   7+ years experience in the financial markets or business administration.
  </li>
  <li>
   Capital Markets Activities Level 3 Licence. Alternatively, documented 3+ years experience in financial markets abroad along with the CFA Level 3 or CISI Level 3 Certificate in Investments
  </li>
  <li>
   Must have recent experience in leading a fast growing retail financial services business (ideally brokerage/intermediation) in Turkey and strong working knowledge of the Turkish financial services/securities regulations and requirements
  </li>
  <li>
   Must meet the Capital Markets Board (CMB) fit and proper requirements
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   Proven experience managing cross-functional teams, developing and implementing business strategies, and navigating complex regulatory environments
  </li>
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   Must have strong leadership skills
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   Demonstrated ability to lead in high-pressure, fast-paced settings where non-routine and/or complex issues are common, while maintaining ethical standards and accountability
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   Must not have a history of fraudulent financial dealings or regulatory breaches
  </li>
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   Strong understanding of corporate governance, financial oversight, and enterprise risk management
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  <li>
   High level of integrity, reputation, and commitment to responsible, compliant, and client-focused business practices
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   <br/>
  </li>
 </ul>
 Applicants are kindly requested to submit their CV in
 <strong>
  English
 </strong>
 , as this version is mandatory for the recruitment process.
 <br/>
 <br/>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>


Türkiye: Chief Executive Officer

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25192424<br>
<b>Job Category</b>Sales &amp; Marketing<br>
<b>Location</b>Sheraton Istanbul Levent, Buyukdere Caddesi No 3-4, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34330<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p>
<p><b><i>&ldquo;Only local candidates will be considered.&rdquo;</i></b></p>
<p>Functions as the leader of the property&rsquo;s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel&rsquo;s&rsquo; sales objectives. Evaluates the property&rsquo;s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property&ndash;wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand&rsquo;s target customer profile and property associates and provides a return on investment to the owner and Marriott International.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p><p><br>
</p><p><b>Required:</b></p>
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.</li></ul>
<p>OR</p>
<ul><li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</li></ul><p><br>
</p><p><b>Preferred:</b></p>
<ul><li>4 year college degree.</li></ul>
<ul><li>Demonstrated skills in supervising a team.</li></ul>
<ul><li>Lodging sales experience.</li></ul>
<ul><li>Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.</li></ul><br>
<p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Managing Sales Activities</b></p>
<ul><li>Manages the development of a strategic account plan for the demand generators in the market.</li></ul>
<ul><li>Manages the property's reactive and proactive sales efforts.</li></ul>
<ul><li>Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.</li></ul>
<ul><li>Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.</li></ul>
<ul><li>Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel&rsquo;s market position.</li></ul>
<ul><li>Researches competitor&rsquo;s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.</li></ul>
<ul><li>Attends sales strategy meetings to provide input on weekly and overall sales strategy.</li></ul>
<ul><li>Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.</li></ul>
<ul><li>Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.</li></ul>
<ul><li>Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.</li></ul>
<ul><li>Serves as the sales contact for customers; serves as the customer advocate.</li></ul>
<ul><li>Serves as hotel authority on sales processes and sales contracts.</li></ul>
<ul><li>Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.</li></ul>
<ul><li>Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.</li></ul>
<ul><li>Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.</li></ul>
<ul><li>Supports the General Manager by coordinating crisis communications.</li></ul>
<ul><li>Executes and supports Marriott&rsquo;s Customer Service Standards and hotel&rsquo;s Brand Standards.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul>
<ul><li>Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).</li></ul>
<ul><li>Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.</li></ul>
<ul><li>Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</li></ul>
<ul><li>Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.</li></ul>
<ul><li>Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel&rsquo;s&rsquo; sales objectives.</li></ul>
<ul><li>Interfaces with regional marketing communications for regional and national promotions pull through.</li></ul>
<ul><li>Performs other duties, as assigned, to meet business needs.</li></ul><p><br>
</p><p><b>Building Successful Relationships</b></p>
<ul><li>Develops strong partnerships with local organizations to further increase brand/product awareness.</li></ul>
<ul><li>Develops and manages internal key stakeholder relationships.</li></ul>
<ul><li>Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.</li></ul>
<ul><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.</li></ul>
<ul><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.</li></ul>
<ul><li>Gains understanding of the hotel&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li></ul><p><br>
</p><p><b>Leadership</b></p>
<ul><li>Functions as the leader of the property&rsquo;s sales department for properties with bookings over 300 peak rooms and significant local catering revenue.</li></ul>
<ul><li>Develops sales goals and strategies and verifies alignment with the brand business strategy.</li></ul>
<ul><li>Executes the sales strategy in order to meet individual booking goals for both self and staff.</li></ul>
<ul><li>Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.</li></ul>
<ul><li>Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.</li></ul>
<ul><li>Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.</li></ul>
<ul><li>Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.</li></ul>
<ul><li>Creates effective structures, processes, jobs and performance management systems are in place.</li></ul>
<ul><li>Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.</li></ul>
<ul><li>Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.</li></ul>
<ul><li>Maintains an active list of the competition&rsquo;s best sales people and executes a recruitment and acquisition plan with HR.</li></ul>
<ul><li>Supports tools and training resources to educate sales associates on winning catering solutions.</li></ul>
<ul><li>Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales &amp; marketing talent; works with HR to anticipate future talent needs based on business growth plans.</li></ul>
<ul><li>Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.</li></ul>
<ul><li>Transfers functional knowledge and develops group sales skills of other discipline managers.</li></ul>
<ul><li>Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.</li></ul>
<ul><li>Evaluates the property&rsquo;s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.</li></ul>
<ul><li>Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Director of Sales & Marketing

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